PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 000 INITIAL COMMENTS PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 000 The Division of Health Service Regulation (DHSR), Nursing Home Licensure and Certification Section began a complaint investigation survey on 2/18/10. During the complaint survey, the Medicaid Criminal Investigation Unit began an investigation and the survey was postponed until the criminal investigation was completed. DHSR staff conducted visits to the facility on 2/18/10, 6/15/10 through 6/17/10 and 6/29/10 through 7/1/10. It was determined the facility had provided substandard quality of care at the Immediate Jeopardy level. A partial extended survey was conducted on 7/26/10 and an exit conference was held with the facility on 7/27/10. After the completion of the complaint survey and partial extended survey, no current deficient practice was identified. The Immediate Jeopardy began on 2/13/10 and was removed on 2/15/10. Therefore, the deficiencies cited are Past Non-Compliance. F 223 483.13(b), 483.13(b)(1)(i) FREE FROM SS=K ABUSE/INVOLUNTARY SECLUSION Past noncompliance: no plan of correction required. F 223 The resident has the right to be free from verbal, sexual, physical, and mental abuse, corporal punishment, and involuntary seclusion. The facility must not use verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion. This REQUIREMENT is not met as evidenced by: Based on observation, staff interviews and record reviews, the facility failed to ensure residents were free from abuse for 14 of 29 residents on the Alzheimer's Unit (#1, #2, #3, #4, #5, #6, #7, Past noncompliance: no plan of correction required. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE (X6) DATE TITLE Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 1 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 1 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 #8, #9, #13, #14, #15, #16, #73) who received a narcotic they were not prescribed. Toxicology reports indicated 14 residents tested positive for morphine. Seven residents were hospitalized (#1, #4, #5, #6, #7, #8 and #9) and one resident died (#1) from aspiration pneumonia and morphine toxicity. Findings: The facility failed to ensure that a Registered Nurse, an agent of the facility, adhered to established policies and procedures regarding medication administration and physician's orders on the Alzheimer's Unit. On or about February 13, 2010, an agent of the facility administered Morphine to residents on the Alzheimer's Unit without a physician's order. Nurse #1 was arrested on 6/7/10 for charges of second-degree murder and patient abuse. She was in jail at the time of the investigation. A review of the facility's policies and procedures for "Controlled Substances Quick Controlled Substances," revised 7/29/09, indicated "A. General Provisions 1. Controlled substances are classified by the Controlled Substances Act of 1970 as follows: b. Schedule II contains drugs with the greatest potential for abuse and include primarily narcotics, amphetamines and rapid acting barbiturates. 4. State and Federal regulations prohibit dispensing of Schedule II Controlled substances until a signed original prescription or a faxed copy directly from the physician is in the hands of the pharmacist. " A review of Lexi-Comp's 2009 Geriatric Dosage Handbook, 14th Edition, indicated morphine sulfate is an opioid analgesic used in the relief of FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 2 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 2 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 moderate to severe acute pain; relief of myocardial infarction; relief of dyspnea of acute left ventricular failure and pulmonary edema. The warnings and precautions indicated an opioid-containing analgesic should be tailored to each patient's needs and based upon the type of pain being treated (acute versus chronic), the route of administration, degree of tolerance for opioids (naive versus chronic user), age, weight, and medical condition. It further indicated morphine sulfate "May cause respiratory depression; use in caution in patients (particularly elderly or debilitated) with impaired respiratory function, morbid obesity, adrenal insufficiency, prostatic hyperplasia, urinary stricture, renal impairment, or severe hepatic dysfunction and in patients with hypersensitivity reactions to other phenanthrene derivative opioid agonists." "Special Geriatric Considerations The elderly may be particularly susceptible to the CNS depressant and constipating effects of narcotics." Some adverse reactions of morphine sulfate included flushing, dizziness, nausea, vomiting, circulatory depression, sedation, fever, confusion, headache, oxygen saturation decreased, lethargy, somnolence, respiratory depression, pulmonary edema and hypoxia. 1. Resident #1 died from aspiration pneumonia and morphine toxicity. Resident #1 was admitted to the facility on 7/11/05 and had cumulative diagnoses that included coronary artery disease, hypertension, dementia, pernicious anemia, hyperlipidemia, osteoarthritis and osteoporosis. Based on information contained in the Minimum Data Set (MDS) on 1/25/10, the resident had problems with short term memory, long term memory and had FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 3 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 3 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 moderately impaired cognition. Resident #1 was living in the facility's Alzheimer's Unit. Resident #1's medications on 2/1/10 were: Enteric coated Aspirin 81 mg (milligrams) daily, Calcium 500 mg + Vitamin D (a calcium and vitamin D supplement) daily, Toprol (a blood pressure medication) XL (extended release) 25 mg daily, Fosamax (a medication for osteoporosis) 70 mg weekly, Lotensin (a blood pressure medication) 20 mg twice a day, Risperdal (an antipsychotic medication) 0.25 mg twice a day, Acetaminophen (a pain reliever) 1000 mg 3 times a day, Docusate Sodium (a stool softener) 200 mg daily, Prazosin (a blood pressure medication) 1 mg at bedtime, Milk of Magnesia (a laxative) 30 ml (milliliters) every 12 hours as needed, Risperdal 0.25 mg twice a day as needed for agitation and Desyrel (an antidepressant medication used for insomnia) 50 mg at bedtime as needed for insomnia. Resident #1 did not have an order for morphine sulfate or any other opiate medication. Review of the resident's nurse's notes showed: "2/14/10 0700 (7 AM) O2 sat (saturation) 86% on room air T (temperature) 98.6 pulse 98 - 20 (respirations) -117/64 (blood pressure). Mucus in throat suction out mouth and throat; obtain yellow thick mucus. No change in color. Reported to oncoming nurse/charge nurse. 2/14/10 0800 (8 AM) 126/56 (blood pressure) 90 (pulse) - 20 (respirations) - 98.8 (temperature). Resident noted to have uneven shallow respiration this morning. This is a significant change from her normal status. She is very somnolent/lethargic this morning. She is not following commands. (Physician ' s name) notified & ordered that Pt (patient) be sent to (hospital FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 4 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 4 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 emergency room) via ambulance. Upper resp (respiratory) wheeze noted with open mouth breathing. HOB (head of bed) up 90%. Albuterol (a bronchodilator medication) neb (nebulizer treatment) given. O2 (oxygen) sat (saturation) 70% in RA (room air) & increased to 84% c (with) 2L (liters) NC (nasal cannula) & Albuterol neb tx (treatment). Ambulance in route to center. Writer telephoned (daughter's name) and informed her of impending transfer to (hospital name)." "2/14/10 1454 (2:54 PM) Lab: Urine Tox Screen (urine drug screen) Opiate =/> (equal to or greater than) 300 ng (nanogram)/ml (milliliter)." "2/14/10 3 PM Writer rec'd (received) fax from (daughter's name) stating Res.(resident) admitted c (with) large R (right) sided pneumonia and family @ (at) BS (bedside). Place in MD (physician) book." A review of the Emergency Department (ED) notes, dated 2/14/10 at 9:12 a.m., indicated the history of the resident's present illness as "gurgling respirations, decreased mental status" since 3 to 4 AM. Per the ED note, Resident #1 was reportedly "ambulatory at baseline, conversive/oriented x 2 - 3 but with moderate dementia." The ED note indicated it started that day and it was still present at the time of the evaluation. The severity was described as "moderate." "Large" amounts of sputum were suctioned from the resident's lungs. The resident was admitted to the hospital for further evaluation and treatment. A review of a hospital Full Discharge Summary, dated 2/17/10 at 12:03 p.m., indicated the resident's admitting and discharge diagnosis was FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 5 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 5 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 altered mental status (AMS). Resident #1 had a secondary diagnosis of pneumonia. The discharge summary indicated: "Hospital Course: Patient (pt) was admitted from (nursing home name) with alerted mental status and hypoxia - found to have large RLL (right lower lobe of lung) infiltrate and was started on broad spectrum antibiotics after blood and sputum cultures taken in the ED (emergency department). She remained stable on 100% NRB (non rebreathing mask) overnight and the following day her oxygenation improved and she was able to be weaned down to nasal cannula. Her mental status also improved from responsive only to sternal rub to awake and talking (though nonsensically). However, the following morning (~36h (hours) into hospitalization) pt became more hypoxic, placed back on NRB. Family's original requests included trial of bipap (Bi-level Positive Airway Pressure) which was called for stat (immediately), however, pt's O2 sats dropped and she became more bradycardic with eventual PEA (pulseless electrical activity) prior to bipap arriving. Of note, the patient's Urine tox screen on presentation was positive for opiates which were not on the medication list from her SNF (skilled nursing facility) and she did not receive any opiates in the ED. This was sent for confirmation and is still pending at the time of this summary. Notified family (son and daughter) of presence of this substance in the urine and the (sic) requested no autopsy unless necessary for legal reasons. Spoke with state medical examiner's office who state unless overdose was thought to be cause of death that no autopsy was necessary. Given that hypoxia from aspiration pneumonia was etiology of death, no autopsy was requested." The discharge summary further indicated the resident FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 6 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 6 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 died on 2/16/10 at 7:36 a.m. In an interview on 2/18/10 at 8:14 AM, Facility Consultant #1 stated Resident #1 was sent to the hospital on 2/14/10 and had altered mental status with pneumonia. The resident had a drug screen and tested positive for opiates. The resident was on Levaquin (an antibiotic) in the hospital and was treated for pneumonia. The resident died at the hospital with the cause of death being pneumonia. On 2/18/10 a confirmation urine test done completed by Laboratory (Lab) #2 showed a morphine level of > (greater than) 50,000 ng/ml (cutoff:100). The urine toxicology screens completed on the residents were not all analyzed at the same laboratory. The resident's urine toxicology screens were completed by either the hospital laboratory (Lab #3) or the facility's contracted laboratory (Lab #1). The urine toxicology confirmation tests were completed by Lab #2. A review of the Medical Examiner's Certificate of Death, dated 3/19/10, indicated Resident # 1's immediate cause of death as aspiration pneumonia due to (or as a consequence of) morphine toxicity. On 4/29/10 the Report of Investigation by Medical Examiner showed the probable cause of death as: 1. Aspiration pneumonia 2. Morphine toxicity. During an interview on 6/23/10 at 9:30 a.m., Nurse #12 stated she was off work on 2/12/10, but came in to work on 2/13/10 and worked the 11 p.m. to 7 a.m. shift. Nurse #1 stated to Nurse #12 that everything was fine with the residents on FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 7 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 7 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 her shift. Nurse #12 stated when she arrived, the residents were sleeping. Nurse #12 stated a NA informed her Resident #1 " had some stuff coming out of her mouth." When she checked on Resident #1, she had a yellow discolored mucus coming out of her mouth and was having difficulty breathing. She got the suction machine to try to clear the resident's airway. The day shift nurse had come in and tried to help her with the resident. Nurse #12 stated the residents were still in bed sleeping, "asleep as I thought." She indicated it was "hard to assess for lethargic when they are in bed sleeping." "I just did not even suspect that was going on." While she was working with Resident #1, she stated another NA came in to see what the commotion was going on. The NA stated another resident was doing the same thing. During an interview on 6/17/10 at 5:22 p.m., Nurse #11 stated he worked on 2/13/10 and 2/14/10 from 6:45 a.m. until 5 p.m. Nurse #11 indicated the residents were fine on Saturday, 2/13/10. On 2/14/10, the night shift nurse (Nurse #12) informed him that two residents were having some respiratory problems. Resident #1's breathing was labored and shallow and the resident's level of consciousness was not like it was the day before. The nurses notified the physician. After the night shift nurse left, he worked with the residents a little more. He stated, "It was too extensive." He called the physician and the physician wanted to send Resident #1 out to the hospital. 2.a. The residents in examples 2.a. through 2.f. tested positive for morphine and required hospitalization. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 8 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 8 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 Resident #5 was admitted to the facility on 12/1/09 with diagnoses including dementia, atrial fibrillation and osteoporosis. The resident was readmitted to the facility on 2/24/10 with diagnoses of delirium, medication intoxication, altered mental status, aspiration pneumonia, anemia and urinary retention. A Medicare 14 day assessment, dated 3/9/10, indicated the resident's cognitive skills for daily decision making were moderately impaired with long and short term memory problems. The resident had mood/behaviors of being easily distracted, disorganized speech, periods or restlessness, repetitive verbalizations, unpleasant mood in the morning, sad/pained expressions and repetitive physical movements. She was physically abusive, resistant to care and wandered. Resident #5 required extensive assistance with activities of daily living and limited assistance with eating. She did not have any devices or restraints. Resident #5 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving Lanoxin (heart medication), Norvasc (blood pressure medication), Aspirin (blood thinner) Trazodone (antidepressant), Vitamin D (supplement), Caltrate (calcium supplement), Zyprexa (antipsychotic) and Tylenol daily. She also received Robitussin (cold and cough medication), Naprosyn (anti-inflammatory), Trazodone and Tylenol as needed (prn). A review of the Medication Administration Record indicated the resident had not received any of the prn medications in February 2010. The resident did not have physician's orders for morphine. A review of the nurse's notes, dated 2/11/10 with FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 9 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 9 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 no time, indicated the resident was responsive to verbal stimuli. Her skin was warm and dry. There was no documentation that the resident was lethargic. A nurse's note written by Nurse #11, dated 2/14/10 at 2:30 p.m., indicated the resident had been in bed throughout the day. The resident did not want to get up. The head of the bed was elevated and there was no distress noted. The nurse indicated the resident tolerated intake by mouth fairly well. The nurse spoke with the family concerning the resident and indicated she would continue to monitor the resident. A nurse's note, dated 2/14/10 with no time, indicated Nurse #1 informed the physician of the resident's change in condition. The resident was lethargic, but responsive by opening her eyes and turning her head to the right. Her vital signs were: blood pressure 156/76, pulse 90, respirations 16 and temperature 100.9 degrees Fahrenheit. The nurse administered Tylenol in pudding without difficulty. New orders were received for a chest X-ray, complete blood count, basic metabolic panel and a urinalysis and culture. At 6:15 p.m., the nurse informed the family of the resident's new orders. A review of a Transfer/Discharge Summary, dated 2/14/10, and completed by Nurse #1, indicated the resident was transferred to the hospital on 2/14/10. The physician was notified at 8:10 p.m. and the family was notified at 8:15 p.m. The transfer summary indicated the resident had been lethargic since that morning and had been unable to stand, eat or drink anything. Her eyes were closed and her speech was slurred. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 10 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 10 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 A review of a full hospital discharge summary, dated 2/24/10, indicated the resident was discharged from the hospital with diagnoses of delirium secondary to drug intoxication. The discharge summary indicated that the resident's family member had visited the resident on 2/14/10 around 2 p.m. at the nursing home and found her to be nonresponsive. The family indicated this was unlike her as normally she was oriented to name, able to walk and knew her name 90% of the time. The family further reported that the resident's nursing assistant informed him the resident had been in the bed all day and did not eat or drink and had a "glazed look" over her eyes. The summary indicated the resident had received 2 liters of normal saline (intravenous (IV) fluids) and 0.4 milligrams (mg) of Narcan (an opiate antagonist) IV. The hospital physician indicated the resident received an IV dose of Narcan and had immediate improvement in mental status. A urine toxicology screen tested positive for opiates. The resident urinalysis and urine culture were negative. Radiology test of the abdomen, head and chest were negative. The physician indicated "Thus, suspect cause of delirium was acute medication intoxication." The summary further indicated the patient did likely aspirate as a result of her drug intoxication. She had intermittent fevers from February 15 through February 17. A repeat chest X-ray on 2/17/10 and 2/19/10 were concerning for a right upper lobe infiltrate. She was started on nebulizer treatments and antibiotics on 2/16/10. The resident was discharged from the hospital and returned to the facility. A review of the completed urine toxicology (tox) screen, dated 2/15/10, indicated Resident #5 tested positive for opiates with a result of =/> FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 11 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 11 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 (equal to or greater than) 300 ng/mL (nanograms/milliliter). The urine toxicology screens completed on the residents were not all analyzed at the same laboratory. The resident's urine toxicology screens were completed by either the hospital laboratory (Lab #3) or the facility's contracted laboratory (Lab #1). The urine toxicology confirmation tests were completed by Lab #2. Resident #5's urine tox screen was completed by Laboratory #3. A review of a urine toxicology report (confirmation test), dated 2/18/10, indicated the resident tested positive for morphine and hydromorphone. The morphine level was 23,220 nanograms/milliliter (ng/mL). The hydromorphone level was 169 ng/mL. (The cutoff range was 100). The urine confirmation test had been completed by Lab #2. During an interview on 7/30/10 at 10:16 a.m., the hospital laboratory assistant administrative director indicated the cutoff range for morphine had been developed and verified by clinical testing by the hospital. She stated if the morphine test result was greater than 100, then it was clinically termed positive. She stated if the result was less than 100 ng/mL, then it would be considered negative or absent depending on the result. During an interview on 6/17/10 at 12:38 p.m., Nursing Assistant (NA) #3 indicated she worked the 1st shift on 2/13/10 and 2/14/10. She stated on the 1st shift on 2/13/10, the residents were fine. She indicated nothing was unusual. On 2/14/10, NA #3 stated Resident #5 stayed in bed all day and didn't eat. NA #3 indicated they sent Resident #5 to the hospital on the second shift. During an interview on 6/17/10 at 11:57 a.m., FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 12 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 12 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 Director of Nursing (DON) #1 stated Resident #5 went out of the facility on 2/14/10 because she was lethargic. She indicated Nurse #1 sent the resident out that evening. 2.b. Resident #4 was admitted to the facility on 8/13/08, with diagnoses of senile dementia and hypertension. The Minimum Data Set (MDS), dated 12/7/09, indicated the resident had moderately impaired cognitive skills for daily decision making with long and short term memory problems. She had persistent anger, sad or pained expression, repetitive physical movements, wandered and resisted care. She required extensive assistance with activities of daily living and required supervision with eating. She did not have any devices or restraints. Resident #4 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving Boniva (osteoporosis medication), Aspirin (blood thinner), multi-vitamin (supplement), Fish Oil (supplement), Aricept (dementia medication), Os-cal (calcium supplement), Norvasc (blood pressure medication), Celexa (antidepressant), Seroquel (antipsychotic), Colace (stool softener), Feratab (iron supplement) and Lipitor (cholesterol medication). She received Proventil (bronchodilator) nebulizer treatments and Tylenol as needed (prn). The resident had been receiving a 7-day course of Amoxicillin (antibiotic), beginning on 2/9/10, for a urinary tract infection. A review of the Medication Administration Record for February 2010 indicated the resident had not received any prn medications for pain. The resident did not have physician's orders for FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 13 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 13 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 morphine. A review of a nurse's notes, dated 2/13/10 at 4 a.m., indicated the resident continued on the antibiotic and she had a quiet night. At 10 p.m., the nurse indicated the resident was voiding without difficulty. A nurse's notes, dated 2/14/10 at 5 a.m., indicated the resident rested well during the night. She denied any pain. A nurse's note, dated 2/15/10 at 3 a.m., indicated the resident was resting well with no signs or symptoms of distress. She did not have any behavior problems. A review of a physician's order, dated 2/15/10, indicated an order to obtain a urine toxicology screen. A nurse's note on 2/16/10 at 5:05 p.m. indicated the family was notified of the positive urine toxicology screening. The resident did not have any mental status changes. A review of the urine toxicology screen, completed 2/17/10, indicated the resident tested positive for opiates with a result of =/> (equal to or greater than) 300 ng/mL (nanograms/milliliter). A review of a progress note by Nurse Practitioner (NP) #1, dated 2/17/10, indicated the nurse requested the resident be evaluated for abnormal laboratory values. The resident was "very drowsy but arousable" "respond to name and even talked on the phone talking with family." NP #1 indicated to monitor the resident's vital signs (VS) every 4 hours for 48 hours and monitor for any changes FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 14 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 14 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 in the resident's VS or level of consciousness. A nurse's note, dated 2/17/10 at 4:15 p.m., indicated the resident had been in her room most of the shift. The family came to visit the resident and requested she be sent to the hospital. A review of the hospital emergency department (ED) Final Report, dated 2/17/10, indicated a family member visited the resident that morning and found her to be somnolent (sleepy, drowsy). The emergency medical services were called and the resident was given 2 milligrams (mg) of Narcan (an opiate antagonist). The resident became more awake and alert. In the ED, the resident was more awake and close to baseline. The resident was usually talkative, pleasant and interactive. The resident was alert and oriented, followed commands, and cooperative in the ED. The resident had a positive urinalysis for a urinary tract infection (UTI). She was started on antibiotics. A review of the hospital History and Physical, dated 2/17/10, indicated the resident had altered mental status and lethargy. The hospital physician indicated that given the positive opiate screen and response to Narcan, it was most likely due to the inappropriate opiate administration, less likely from the urinary tract infection. The Discharge Summary, dated 2/25/10, indicated the resident had "Delirium secondary to opiates." The resident was discharged from the hospital to a different nursing facility. A review of a urine confirmation toxicology laboratory report, completed 2/22/10, indicated the resident tested positive for morphine with a result of 1,376 ng/mL (cutoff: 100). This test was performed by Lab #2. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 15 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 15 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 During an interview on 6/17/10 at 12:38 p.m., Nursing Assistant (NA) #3 indicated she worked the 1st shift on 2/13/10 and 2/14/10. She stated on the 1st shift on 2/13/10, the residents were fine and nothing was unusual. On 2/14/10, NA #3 stated Resident #4 would not eat and slept in her wheelchair all the time. 2.c. Resident #8 was admitted to the facility on 3/5/09 and had cumulative diagnoses that included hypertension, heart murmur, Alzheimer's dementia with psychotic features and depression. Based on information contained in the MDS (Minimum Date Set) on 11/24/09 the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #8 was living in the facility's Alzheimer's Unit. Resident #8's medications on 2/1/10 were Trazodone (an antidepressant medication) 50 mg (milligrams) at bedtime as needed, Zyprexa (an antipsychotic medication) 2.5 mg at bedtime and Acetaminophen (a medication for pain or fever) 650 mg every 6 hours as needed. Review of the resident's MAR (Medication Administration Record) showed that the resident had not taken any Acetaminophen since 2/8/10 or Trazodone since 2/10/10. The resident refused medications on 2/6/10 at 8:00 AM and 2/11/10. The resident did not have an order for morphine sulfate or any opiate medication. Review of Resident #8's nursing notes showed: "2/12/10 2230 (10:30 PM) in bed all shift. still holding hands up near face. no signs of distress noted. seems confused but calm 2/13/10 340 (3:40 AM) quiet night no distress FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 16 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 16 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 2/14/10 500 (5 AM) no change in mental status, still, very confused. no yelling screaming or trying to get out of bed. rested well 2/15/10 800 (8 AM) no s/s (signs and symptoms of ) illness. remains very confused to others and her surroundings. 2/15/10 2300 (11 PM) remains in bed this shift. still confused. no indications of pain." "On 2/15/10 the resident's physician ordered a "U/A (urinalysis) toxicology may do I+O (in and out) Cath (catheterization)." Further review of Resident #8's nurse's notes showed: "2/16/10 450 (4:50 AM) resident resting in bed u/a cath in/out per order-tolerated well 2/16/10 1610 (4:10 PM) lying in bed, awake, son visiting, Awake, muttering, speech incoherent, does not follow commands. resistive to having extremities manipulated. resistive to having pupils checked. Unable to open eyes enough to check with penlight. hand and arm strength strong. VS (vital signs) WNL (within normal limits). earlier today up in w/c (wheelchair) to dining room for lunch. 2/16/10 4:27 PM RP (responsible party) notified of positive U/A, MD (medical doctor) aware, RP also aware of U/A test. inform to please call if he had any questions. 440 P (4:40 PM) PA (physician assistant) has see (sic) resident and has decided to send to ER. RP aware." A physician's note on 2/16/10 about the resident showed: "2/16/10-change in mental status Alz (Alzheimer's) dementia, HTN (hypertension), depression and falls, nurse request pt be evaluated for being lethargic change in mental FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 17 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 17 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 status. Upon evaluation pt lying in bed with eyes closed, refused to open eyes, when eyes opened manually eyes pinpoint. Pt (patient) tested + for opiates in urine drug screen test of unknown etiology. Son at bedside and he attempted to arouse pt with cold water on face with wash cloth. Pt would not wake up just mumbled incomprehensive words. Son request pt be sent out for eval (evaluation) via EMS (emergency medical services)." A urine toxicology screen completed by Laboratory (Lab) #3 on 2/16/10 showed "Opiate Result =/>300 ng (nanograms)/ml, AB (abnormal range)." A urine confirmation screening completed by Lab #2 on 2/22/10 showed a morphine level of 2,118 ng/ml and a hydromorphone level of 212 ng/ml (cutoff: 100). Notes from the hospital emergency room on 2/16/10 showed: "2/16/10 6:58 PM Physical assessment-Alert. Appears in no acute distress. The patient is disoriented to place and to time. No facial asymmetry noted. Pupillary exam: Right pupil constricted. Left pupil constricted. Respirations not labored. Skin intact. Skin is warm and dry 2/16/10 7:10 PM Pt sent to ED (emergency department at the hospital) by EMS from (name of nursing home) with report of lethargy and pinpoint pupils. Per NP (nurse practitioner) at (name of nursing home) pt was hard to arouse and had a positive opiate test today (collected yesterday). Per nurse, pt was given Narcan (a narcotic antagonist medication) by EMS. No EMS paperwork with patient. Physical exam: no acute distress Vital signs: have been reviewed Eyes: pinpoint pupils FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 18 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 18 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 CVS (cardiovascular system): normal heart rate and rhythm. Heart sounds normal. Pulses normal Respiratory: No respiratory distress. Breath sounds normal. Chest nontender. Neuro: Oriented x 3 Clinical impression: AMS (altered mental status) resolved Abnormal tox screen." The discharge summary from the hospital on 2/25/10 revealed the resident's admitting diagnosis was lethargy and discharge diagnosis was sedation secondary to medication intoxication. A MRI (magnetic resonance imaging) of the brain indicated there were no acute findings. Further review of the discharge summary indicated: "Hospital course: General Notes- (resident's name) was brought in due to increasing lethargy and a positive urine opiate toxicology screen; she is not routinely prescribed narcotics. 1. Delirium-given the positive urine tox delirium was felt due to medication intoxication. Nevertheless, urinalysis revealed + bacteria and we sent off a culture. Her electrolytes, cardiac enzymes were all WNL though she did have a mild leukocytosis (13.2) without fever upon admission. A chest film failed to reveal any acute airspace distress. MRI of brain showed no acute changes to infarct. EEG (electroencephalogram) done and was normal. 2. Dementia-baseline fairly advanced per family only intermittently oriented to person. Apparently she does ambulate and will wander thus she is usually a resident of a locked unit. During her hospitalization she would go in and out of alertness. She was entirely nonambulatory with her upper extremities contracted. 3. HO (history of) htn (hypertension)- no FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 19 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 19 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 medication upon admission. During her short hospital course her blood pressure ranged from mid 120s to 150s systolic. 4. UTI (urinary tract infection) with proteus urine culture started on amoxicillin PO (by mouth) for 5 days. She would occasionally refuse her PO dose so she was started on Ampicillin for 24 hours prior to discharge. She remained afebrile and had a normal white count. In an interview on 6/15/10 at 1:55 PM the physician from the hospital stated: "during that period of time we had a couple of people (residents from the nursing home) coming in with sudden onset of cognitive disorder. We did screens and they had opiate levels but were not on opiates on their MAR (medication administration record). We had several more and alerted (nursing home name) and the hospital administrator as well. There was concern that she may have received an opiate overdose. We tested for opiates and she was + (positive) for the screen. She had an elevated white count of 13.2, but no fever. We could not find any reason for her decline. We could not say after having her here what was wrong with her. I never knew her at baseline so I couldn't tell what was wrong. Even before she was only intermittently oriented. I'm not sure what was wrong. Nothing proved out. We did an MRI of her brain and checked for infection." The physician stated the resident's worsening mental status was undetermined, and it wasn't related to the morphine. He further stated morphine was short acting and the morphine levels were low. The resident's change in mental status was a "red herring." Resident #8 did not return to the facility. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 20 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 20 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 2.d. Resident #9 was admitted to the nursing home on 11/15/06 with cumulative diagnoses that included included Alzheimer's dementia with behavior disturbance, depression, hypertension, hyperlipidemia and hypothyroidism. Based on information contained in the MDS (Minimum Data Set) on 12/29/09 the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #9 was living in the facility's Alzheimer's Unit. The physician's order sheet for February 2010 showed Resident #9 was on the following medications: Synthroid (a medication for hypothyroidism) 75 mcg (micrograms) daily Vasotec (a medication for high blood pressure) 10 mg (milligrams) daily Norvasc (a medication for high blood pressure) 2.5 mg daily Docusate Sodium (a stool softener) 200 mg every morning Effexor (a medication for depression and anxiety) XR (extended-release) 150 mg daily Acetaminophen (a pain medication) 500 mg 3 times a day. Seroquel (an antipsychotic medication) 25 mg 3 times a day Aricept (a dementia medication) 10 mg daily Senokot S (a laxative/stool softener medication) 2 tablets at bedtime Zocor (a hyperlipidemia medication) 20 mg daily The resident did not have an order for morphine sulfate or any opiate medication. Resident #9 was last seen by psychiatry on 2/4/10 and the notes from that visit showed the resident was "resistant to care, ADLs (activities of daily living), decreased activity and attention consistent FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 21 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 21 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 with dementia progression." Review of the nurses notes in Resident #9's record showed: "2/10/10 4:30 AM up all night going in and out of resident room. Confused and agitated. 2/10/10 3:35 PM refused to let staff assist her to room to be changed. 2/14/10 6:30 AM moderate amount of thick yellow mucus coming from month. O2 (oxygen) Sat (saturation) 78% 2/14/10 7:30 AM O2 at 2 L (liters) n/c (nasal cannula) O2 90%. 2/14/10 12 noon resident found to be very somnolent at time during rounds. O2 2L n/c started. increased O2 sat from 79% to 95%. Pt (patient) responds to touch and hearing. Denies any pain. upper respiratory gurgling. no apparent distress noted. will continue to monitor. 2/14/10 (no time) new orders rec'd (received) BMP (basic metabolic panel) and CBC (complete blood count) in AM (morning), clear liquid diet x 24 hours. give additional fluids 300 cc (cubic centimeters) q (every) shift x 48 hours, In and out cath (catheter) UA (urinalysis) C&S (culture and sensitivity), Seroquel 25 mg. po (by mouth) now refusing to have diaper and clothes changes. Call placed to RP (responsible party). VSs (vital signs) WNL (within normal limits). Res (resident) received routine Tylenol. CXR (chest x-ray) for cough and congestion. 2/15/10 3:00 AM OOB (out of bed) in chair no respiratory distress. O2 95% on room air. States, "I feel better." 2/15/10 9:00 PM in bed all shift refused changing clothes x 3 . Refused meds." Review of physician's notes in Resident #9's record showed: FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 22 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 22 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 "2/15/10 AMS (Altered Mental State) over weekend, (physician practice) notified and labs, U/A (urinalysis), CXR (chest x-ray) checked, also reported to have episode of dec (decreased) O2 (oxygen) sat (saturation) which responded to oxygen. also reported to have yellowish mucus. today pt reports episode of nausea but no vomiting. AMS (altered mental status) now at baseline. BMP (basic metabolic panel), CBC (complete blood count) ordered, awaiting U/A will also order tox (toxicology) screening." Further review of the nurses notes indicated: "2/16/10 6:30 AM resident refused AM (morning) care. 2/16/10 4:15 PM Alert and oriented to person. stated 'I just feel sleepy.' Aroused to verbal stimuli. 2/16/10 4:35 PM called to notify of pos (positive) U/A - MD (physician) aware. MD to see resident this afternoon." A physician's note, dated 2/16/10, indicated: "Pt (patient) seen of 15th (of February) for AMS over the weekend-seen on Monday, pt back at baseline. BMP, CBC, CXR and urine for tox (toxicology screen). Chest X-ray neg (negative). Nurse request pt be evaluated for increased lethargy and confusion. Pt has positive screen for opiates. Due to increased lethargy and + (positive) opiate screen pt will be sent to hospital for eval. A nurses noted, dated 2/16/10 at 5:15 PM indicated: "(nurse practitioner name) saw resident and decided to send resident to ER (emergency room) for eval (evaluation). (name of responsible party) called daughter asked to be called when FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 23 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 23 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 911 arrived." Resident #9 was admitted to the hospital on 2/16/10 at 6:10 PM with admission diagnosis of AMS (altered mental status). The initial physical assessment at 6:36 PM showed: "Alert. Appears in no acute distress. All VSs (vital signs) WNLs (within normal limits). Resident was found eating dinner at facility when EMS (emergency medical service) arrived to transport. didn't receive any Narcan (a narcotic antagonist medication). has dx (diagnosis) Alz dementia. resident denies requesting narcotics for pain. Has AMS. found had UTI (urinary tract infection)-mild infection asymptomatic bacteruria vs UTI though will treat as latter-culture pending started on Cipro (an antibiotic)." A urine toxicology screen on 2/16/10 showed the resident had an abnormal opiate level of =/> 300 ng (nanogram)/ml (milliliter). A review of the Hospital Discharge Summary, dated 2/17/10, indicated the resident's admitting diagnosis was altered mental status (AMS). The discharge diagnosis was altered mental status due to narcotic side effect (intentional vs unintentional). The resident had secondary diagnosis of Alz (Alzheimer's) dementia, HTN (hypertension), HLD (hyperlipidemia), hypothyroid. Further review of the hospital discharge summary indicated: "History of present illness: 82F (82 year old female) with h/o (history of) Alzheimer's dementia, htn, hld, hypothyroid was in usual state of health at (nursing home name) when pt was found to be less arousable than normal today. By report from ED (emergency department) to me, a number of people (residents from the nursing FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 24 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 24 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 home) had similar status today and were found to have opiates in their urine when tested. An investigation is apparently underway as pt doesn't have narcotics listed in her medications as a standing order or prn (as needed). Pt apparently had no complaints, didn't receive any Narcan (a narcotic antagonist medication), but was sent for close observation to ED. Assessment and Recommendation: 1. AMS Unclear if due to UTI or opiate consumption. Details are under investigation. She does have a positive opiate screen and will be monitored overnight. Her urine has a mild infection, asymptomatic bacteruria vs UTI, though will treat as latter due to unclear contribution of opiates. Also due to unknown nature of opiates, could be long acting and will admit for observation. Pt is alert now, but will place on tele (telemetry) overnight with 02 (oxygen). Will seek outside records in AM (morning) 2. Opiate consumption, inadvertent. As above, investigation is ongoing. Pt. denies requesting narcotics for pain. 3. Full code 4. HTN, continue outpt (outpatient) meds 5. UTI, continue abx (antibiotics) x 3 days, Ciprofloxacin (Cipro) 250 mg BID (twice a day) culture pending. dispo. (disposition) will observe overnight. Will have clinical care management team assess in AM, consider if placement satisfactory to family or seek new place for her due to unusual circumstances and current investigation regarding possible medication error." Resident #9 was discharged back to the nursing home on 2/17/10 at 12:05 PM. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 25 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 25 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 Review of the nursing home physician's notes in Resident #9's record showed a note, dated 2/18/10, that indicated the resident had been "admitted to (hospital name) secondary to AMS, tested + opiates at time, admitted for further observation; did not receive any narcs (narcotics). Also has UTI, AMS also possibly secondary UTI, given antibiotic; has been alert and back to baseline; this AM she is up and about, eating breakfast, is at her baseline mental status. AMS possibly secondary UTI-on Cipro (an antibiotic), continue and finish course of antibiotic; encourage fluids. + drug screen-for confirmation test; back to her baseline, supportive care, safety measures." On 2/19/10 a confirmation urine drug test done by Laboratory #2 on Resident #9 showed an opiate level of 13,140 ng/ml (cutoff: 100). During an interview on 6/17/10 at 5:22 p.m., Nurse #11 stated he worked on 2/13/10 and 2/14/10 from 6:45 a.m. until 5 p.m. Nurse #11 indicated the residents were fine on Saturday, 2/13/10. On 2/14/10, the night shift nurse (Nurse #12) informed him that two residents were having some respiratory problems. He stated they went to see the residents. Resident #9 was sedated. He indicated Resident #9's oxygen saturations were low, at 80 - 90%. During an interview on 6/23/10 at 9:30 a.m., Nurse #12 stated she was off work on 2/12/10. She came in to work on 2/13/10. She worked the 11 p.m. to 7 a.m. shift. Nurse #1 stated to Nurse #12 that everything was fine with the residents on her shift. When Nurse #12 arrived, she stated the residents were still in bed sleeping, "asleep as I thought." She indicated it was "hard to assess for FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 26 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 26 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 lethargic when they are in bed sleeping." "I just did not even suspect that was going on." During her shift, a nursing assistant reported to the nurse that Resident #9 had a change of condition. Nurse #12 went to check on Resident #9. She had drainage coming from her mouth and was having some difficulty breathing. They got Resident #9 up and she was a little more alert. "She was coughing and getting the stuff out of her mouth." The nurses put oxygen on her and she got better. Nurse #12 notified the physician. The physician did not want to send Resident #9 out to the hospital at that time because after they put oxygen on her, her oxygen saturation improved. 2.e. Resident #7 was admitted to the facility on 11/9/09 and had cumulative diagnoses that included Alzheimer's dementia, atrial fibrillation, hypertension, coronary artery disease and high cholesterol. Information contained in the resident's MDS (Minimum Data Set) on 2/8/10 showed the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #7 was living in the facility's Alzheimer's Unit. Resident #7's medications as of 2/1/10 were: Aspirin 81 mg (milligrams) daily, Lasix (a diuretic medication) 20 mg daily, K-Dur (a potassium supplement) 20 mEq (milliequivalents), Altace (a blood pressure medication) 5 mg daily, Vitamin C 500 mg daily, Seroquel (an antipsychotic medication) 25 mg at 8 AM, 50 mg. at 2 PM and 8 PM, Lopressor (a blood pressure medication) 50 mg twice a day, Welchol (a cholesterol lowering medication) 625 mg 3 times a day, Namenda (an Alzheimer's medication) 10 mg at bedtime, Coumadin (a blood thinning medication) 7 mg daily and Seroquel 25 mg 3 times a day as FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 27 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 27 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 needed for agitation. The resident did not have an order for morphine sulfate or any opiate medication. Review of nurse's notes for Resident #7 showed: "2/10/10 3 PM wandering in unit no aggressive behavior noted. 2/15/10 11:10 AM sitting on floor in 800 hall eating an apple. assisted to stand. 2/16/10 3:55 PM resident noted with altered mental status, U/A tox (urine toxicology screen) noted to be pos (positive). MD (medical doctor) aware. RP (responsible party) noted that resident will be going to ER (emergency room)." A urine specimen was collected on 2/15/10. A urine toxicology screen completed by Lab #3 on 2/16/10 indicated Resident #7 was positive for opiates with a result of opiate =/> 300 ng/ml (nanograms/milliliter). Review of a physician note for Resident #7 showed: "2/16/10- nurse request pt (resident) be evaluated for change in mental status. Upon evaluation pt very confused increased from baseline, unable to ambulate and pupils dilated, glassy eyed. Resp (respiration) even, nonlabored. VS (vital signs) stable. Pt also tested + (positive) for opiates unknown source. Talked with daughters and they agree with sending pt to ER (emergency room)." Notes from the hospital emergency room concerning Resident #7 showed: "Arrived 2/16/10 4:40 PM 4:45 PM-History: This started today. (coming from [nursing home name]. ams (altered mental status) had a urine screen this am (morning) and found to be pos (positive) for opiates, per FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 28 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 28 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 daughter states others (sic) pts on unit was (sic) found to have pos opiate daughter states has slept all day, didn't recognize her. 2/16/10 5:11 PM History of Present Illness: Chief Complaint: Decreased Mental Status. This started last night and is now gone. It was gradual in onset. It is gone now. Lethargic. Nursing home resident. History of chronic dementia. No weakness or numbness. Usually has normal mobility. AAO X 0 (Alert and Oriented times zero). Patient has not had similar symptoms previously. Not recently seen or assessed. Neuro (Neurological): Alert. Altered mental status (at baseline). Speech normal. Cranial nerves normal (as tested). No motor deficit. Reflexes normal. Unable to test fully given patient's dementia. 2/16/10 5:11 PM Physical Assessment: AMS since Sunday. Reports tested positive for opiates at (name of the nursing home). Is not prescribed opiates. Per family, pt has been sleeping more than normal but at this time appears to be at baseline. Alert, Appears in no acute distress. No facial asymmetry noted. Respirations not labored. Breath sounds within normal limits Progress and Procedures: 2/16/10 5:11 PM 63 yo (year old) M (male) w/ (with) severe dementia brought in by daughters because they were concerned that the patient seemed altered and had a positive urine test for opiates earlier today. Pt (resident) is a patient at (name of nursing home), where several patients have been found with opiates in their urine, but are not supposed to be on narcotics. This is the FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 29 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 29 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 case with (Resident #7). At his baseline, he can recognize his daughters and give them a hug, feeds himself and walks around frequently. He was not doing any of those things earlier today. However, he seems to have returned to his baseline mental status. Will proceed with head CT (computed tomography), CXR (chest x-ray), labs, UA (urinalysis) and Utox (urine drug screen) to evaluate for possible causes of AMS. Will touch (sic) base with Social Work to ensure that it would be safe to go back to (name of the facility) if workup is normal. 2/16/10 7 PM-only urine is back, which shows no UTI (urinary tract infection), but opiate positive. Serum labs CXR and Head CT still pending. 2/16/10 7:32 PM Waiting on results from CXR and labwork. Head CT with no acute intracranial events. Blood work + (positive) for opiates, not on (facility name) MAR (Medication Administration Record). Reported back to baseline since in ED (emergency department). 2/16/10 8:51 PM Paged geriatric team for admission. Per ED coordinator, all (facility name) patient (sic) with AMS, + opiates should be admitted for observation. Talked to patient and family about plan and lab results. Patient has elevated CK-MB (creatine kinase-MB fraction-a cardiac marker), but fraction is low 2/2 increased CK. This is likely due to immobility earlier today. Altered mental status still appears to be related to opioid use. Clinical impression-change mental status with lethargy (secondary to opioids) 2/16/10 11:19 PM condition at departure: improved and stable." On 2/22/10, a urine confirmation test done was FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 30 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 30 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 completed by Lab #2 and showed Resident #7's morphine level was 5,320 ng/ml (nanograms/milliliter) (cutoff: 100) and a hydromorphone level of 292 ng/ml (cutoff: 100). Resident #7 did not return to the facility. 2.f. Resident #6 was admitted to the facility on 4/20/09 with the diagnoses of Alzheimer's dementia, cerebrovascular disorder, depression, diabetes mellitus and hypertension. The Minimum Data Set (MDS, an assessment tool) dated 5/20/10 indicated the resident had a problem with long and short term memory and his cognitive skills for daily decision making was moderately impairment. He required extensive assistance for mobility, transfers and personal hygiene. Resident #6 resided in the facility on the Alzheimer's Unit. Review of the Physician's Orders for February 2010 revealed Resident #6 had an order for Acetaminophen (Tylenol) 325 mg (milligram) 2 tablets by mouth every six hours as needed for pain or fever. Resident #6 also had an order for Hydrocodone/APAP 5/500 (Vicodin/Lortab-5) 1 tablet by mouth every 6 hours as needed for pain. Further review of the Physician Orders for February 2010 revealed Resident #6 did not have an order for morphine. Review of the Medication Administration Record (MAR) for the month of February 2010 indicated Resident #6 was not given any Tylenol for pain or Vicodin/Lortab-5 for pain. Record review of the nurse's notes indicated Resident #6 was not having pain and had not been given medication for any indications for FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 31 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED F 223 Continued From page 31 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 pain. Record review of the nurse's notes written by Nurse #1 indicated Resident #6 had a change in condition on 2/14/10. The nurse's notes revealed Resident #6 was lethargic and had not consumed any meals or fluids that day. Resident #6 had an elevated temperature of 101.0 degrees F (Fahrenheit) and Tylenol 325 mg 2 tabs by mouth were given without difficulty. The nurse's notes stated the resident would not open his eyes or follow commands. Nurse #1 revealed in the nurse's notes that Resident #6 was transferred by stretcher to the ED (Emergency Department) on 2/14/10 at 9:30 PM due to change in mental status. Record review of the full hospital discharge summary revealed Resident #6 was admitted with a diagnosis of delirium secondary to opioid (Morphine) intoxication. A toxicology report for Resident #6 collected on 2/15/10 at 12:22 AM, and completed by Lab #3, revealed a positive result for opiates (Morphine). A urine screen confirmation, completed on 2/18/10 by Lab #2, indicated the resident's level of Morphine was 28,740 ng/mL (nanograms/milliliter.) (The cutoff was 100). Record review of the Physician Orders for February 2010 for Resident #6 revealed there were no orders for Morphine. Record review of the Physician's re-admission History and Physical (H&P) to the facility dated 2/18/10 revealed Resident #6 had been admitted to the hospital on 2/15/10 with diagnoses of delirium secondary to opioid (Morphine) intoxication. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 32 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 32 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 Nurse #1 was not available for an interview regarding the change of condition for Resident #6. 3.a. The residents in examples 3.a. through 3.g. tested positive for morphine, but did not require hospitalization. Resident #13 was admitted to the facility on 9/27/07 with diagnoses of mental disorder, hypothyroidism, hypertension, senile dementia and depressive disorder. The Minimum Data Set (MDS), dated 3/22/10, indicated the resident's cognitive skills for daily decision making were moderately impaired with short and long term memory loss. The resident was easily distracted, had periods of altered perception, disorganized speech, periods of restlessness, expressions of what appears to be unrealistic, unpleasant mood in the morning, sad/pained expressions, repetitive physical movements and wandering behavior. He required extensive assistance with bed mobility, toilet use, personal hygiene and bathing. Resident #13 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving Symbyax (antipsychotic/antidepressant medication), Norvasc (blood pressure), Plavix (platelet inhibitor), Senna S (laxative/stool softener), Effexor XR (antidepressant), Risperdal (antipsychotic), Zocor (cholesterol medication), Synthroid (thyroid medication) and Tylenol as needed. A review of the Medication Administration Record for February 2010 indicated the resident had not received any Tylenol for pain. The resident was not prescribed morphine or any other opiates. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 33 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 33 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 A review of a nurse's notes, dated 2/14/10 at 1:30 a.m., indicated the resident's blood pressure was 150/70, pulse 102, respirations 16 and oxygen saturation was 91%. The nurse heard moaning sounds from the resident's room. She found the resident sitting up in bed with his eyes rolled back. His face was red. He answered when his name was called. The physician was notified. At 5:30 a.m., the resident's left eye was looking off to the left and his right eye was looking straight ahead. His face was red, with no other facial symptoms. The resident was not moaning, but was not as verbal as usual. He would answer his name when he was called. The physician and family were notified. The nurse administered oxygen. At 2 p.m., the resident was out of bed in the chair. He was ambulatory with assistance of the walker. A review of a nurse's note, dated 2/14/10 at 10 p.m., indicated new orders were obtained for the resident's change in mental status. A basic metabolic panel, complete blood count and urinalysis and culture were ordered. The resident was placed on a clear liquid diet for 24 hours and additional fluids were ordered every shift. An order was also received for Phenergan 25 mg by mouth or suppository every 6 hours as needed for 24 hours for nausea and vomiting. The nurse administered Phenergan at 6 p.m. and it was effective. On 2/15/10 at 10:50 a.m., the resident was up in the dining room for breakfast, he was calm and cooperative. A chest X-ray was done. At 11 p.m., he was more confused than usual that shift. He refused vital signs and the nurse had difficulty getting him to take his medications. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 34 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 34 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 A review of a physician's progress note, dated 2/15/10, indicated the resident had an episode of moaning, red face and episode of nausea and vomiting. He was evaluated for his altered mental status and lethargy. The physician indicated the resident appeared to be at baseline that day and ordered a urine toxicology and a urinalysis. On 2/16/10 at 12:30 p.m., the resident was "somewhat more confused & resistive to care today than usual" "refused oral care and shaving." At 2:10 p.m., the nurses notes indicated the resident was incoherent and delusional. He was "very hyper." At 6:15 p.m., an order was received to send the resident to the hospital. The resident's family member was informed that the resident had mental status changes and had been confused. At 6:45 p.m., an order was received to discontinue transport to hospital. Resident was "better" at that time. At 11:30 p.m., the resident was "doing better." He was "less confused" and took his medications. A review of a urine confirmation toxicology report for Resident #13, collected on 2/15/10, indicated a test result of 7,900 nanograms per milliliter (ng/mL) (cutoff: 100) of morphine and hydromorphone 180 ng/mL (cutoff: 100). The urine toxicology screens completed on the residents were not all analyzed at the same laboratory. The resident's urine toxicology screens were completed by either the hospital laboratory (Lab #3) or the facility's contracted laboratory (Lab #1). The urine toxicology confirmation tests were completed by Lab #2. Resident #13's confirmation test was completed by Lab #2. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 35 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 35 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 A review of a chest X-ray report, dated 2/15/10 indicated there was no acute cardiopulmonary disease seen. A review of a urinalysis, dated 2/18/10, indicated there was no growth. During an interview on 6/17/10 at 12:48 p.m., NA (nursing assistant) #4 indicated she usually worked the 1st shift, 7 a.m. to 3 p.m. She indicated on 2/13/10, the residents were fine. On 2/14/10, Resident #13 was in the bed and the nurse informed the nursing assistants to leave him alone because they thought he was having a stroke. She stated He was pretty much laying there." She indicated it was hard to try to get him to get up. During an interview on 6/23/10 at 9:30 a.m., Nurse #12 stated she was off work on 2/12/10. She came in to work on 2/13/10 and worked the 11 p.m. to 7 a.m. shift. Nurse #1 stated to Nurse #12 that everything was fine with the residents on her shift. When Nurse #12 arrived, the residents were sleeping. Nurse #12 stated around 2 to 2:30 a.m., Resident #13 was having some difficulty breathing and his eyes were not focusing right. She thought he was having symptoms of a stroke. She put oxygen on the resident. She called the doctor and notified the family. During an interview on 6/17/10 at 5:22 p.m., Nurse #11 stated he worked on 2/13/10 and 2/14/10 from 6:45 a.m. until 5 p.m. He stated Resident #13 had to be ambulated with assistance on 2/14/10. He indicated normally the resident was independent and was walking around fine on 2/13/10. Resident #13 was unstable on his feet on 2/14/10. "He was just a little bit slower." FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 36 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 36 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 Resident #13 was not transferred to the hospital. 3.b. Resident #73 was admitted to the nursing home on 5/1/08, with diagnoses of dementia, deconditioning, chronic renal insufficiency, depression and cerebrovascular accident. A significant change Minimum Data Set (MDS), dated 1/13/10, indicated the resident's cognitive skills for daily decision making were moderately impaired with short and long term memory loss. She was easily distracted and had episodes of disorganized speech. She had repetitive health complaints, insomnia, sad facial expressions and crying or tearfulness. She did not have any behavior issues. She required extensive assistance with bed mobility, transfers, dressing, eating, toilet use and personal hygiene. She required total assistance with locomotion on and off the unit and with bathing. She had not ambulated during the assessment period. The MDS indicated the resident had moderate pain less than daily. Resident #73 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving multivitamin tablets (supplement), Synthroid (thyroid medication), Lotrel (heart medication), Lactulose (bowel medication), Cymbalta (antidepressant), Prilosec (stomach medication), Lidoderm (pain medication patch), Senokot (laxative), Seroquel (antipsychotic), artificial tears (eye lubricant), Aricept (dementia medication) and Tylenol (pain/fever medication). There were orders for Vicodin (pain medication), milk of magnesia (laxative), fleets enema (laxative), Dulcolax (laxative) and Tylenol as needed. There were no orders for morphine. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 37 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 37 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 A review of the Medication Administration Records (MARs) for January 2010 and February 2010 indicated the resident last received Vicodin on 1/26/10. She did not receive Vicodin in February 2010. A review of a nurse's notes, dated 2/12/10 at 2225 (10:25 p.m.) indicated the resident was in bed all shift. There was no sign of pain or distress. A nurse's note, dated 2/14/10 at 0500 (5:00 a.m.) indicated the resident was in bed resting with no signs or symptoms of distress. She was not having any behavioral problems. A nurse's note, dated 2/14/10 with no time, indicated new orders were received by Nurse #1 for a basic metabolic panel, complete blood count, clear liquid diet for 24 hours, 300 cc (cubic centimeters) additional fluids for 48 hours, and a urinalysis and culture. The resident's vital signs were blood pressure 102/52, pulse 68, respirations 18, temperature 96.2. The nurse further indicated the responsible party was notified of the change in mental status. There was no description of what changes the resident was having in her mental status. A review of a physician's progress note, dated 2/15/10, indicated the chief complaint was lethargy, altered mental status, nausea and vomiting. The physician indicated the resident "appears to be more confused than baseline although appeared to be in no distress." The physician indicated the resident did not have any new medications that could have been contributing to confusion. A urine toxicology screen was ordered. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 38 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 38 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 A review of an opiates blood screen, dated 2/19/10, indicated a negative result. A review of laboratory report, collected 2/19/10, indicated the resident's opiate screen was positive for Morphine. The Morphine level was 1618 ng/mL (nanograms/milliliter). The cutoff limit was 200. This laboratory test was completed by a different laboratory (Lab #1) from the other residents who tested positive for morphine. An interview was conducted with Facility Consultant (FC) #1 and Director of Nursing (DON) #1 on 7/1/10 at 11 a.m. Director of Nursing (DON) #1 stated initially Resident #73's family refused the urine toxicology (tox) screen. Later on, the responsible party requested that it be done. The resident's blood tox screen was negative, but the urine tox was positive for morphine. DON #1 stated the morphine was "out of her blood, but it was lingering in her urine due to the way her body was filtering the morphine out." DON #1 stated she did not remember the resident having a change in mental status and that was initially why the responsible party refused to have the urine tox screen. FC #1 stated Resident #73 was not on any opiates. The resident did not receive any Vicodin in February 2010. 3.c. Resident #16 was admitted to the facility on 2/5/09 with cumulative diagnoses that included Alzheimer's dementia with lethargy, hypertension, osteoporosis and allergic rhinitis. Information contained in the resident's MDS (Minimum Data Set) on 1/5/10 showed the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #16 FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 39 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 39 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 was living in the facility's Alzheimer's Unit. A review of the physician's orders indicated the resident's medications on 2/1/10 were: Aspirin 81 mg (milligrams) daily Boniva (a medication for osteoporosis) 150 mg monthly Ritalin (a central nervous system stimulant) 5 mg daily Namenda (an Alzheimer's medication) 10 mg twice a day OsCal 500 + (Vitamin) D twice a day Tylenol (a pain reliever) Arthritis Strength 1300 mg twice a day Senokot S (a laxative/stool softener combination) 2 tabs twice a day Remeron (an antidepressant) 15 mg at bedtime Docusate Sodium (a stool softener) 200 mg at bedtime Lactulose (a laxative) 15 ml (milliliters) daily Dulcolax (a laxative) 10 mg suppository daily as needed. The resident did not have an order for morphine sulfate or any opiate medication. Review of physician notes about Resident #16 showed: "2/5/10-Alzheimer's dementia with lethargy: prev (previously) responding to Methylphenidate (same as Ritalin) cont (continue) current dose & follow; continue supportive care." Review of the nursing notes about Resident #16 showed: "2/14/10 - 1030 (10:30 AM) Res. (resident) has change (symbol) in mental status however, she has improved. VS (vital signs) 174/82 (blood pressure)-67 (pulse)-97.4 (temperature) & 16 (respirations). New ordered rec'd (received) FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 40 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 40 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 earlier. BMP (basic metabolic panel), CBC (complete blood count) in am (morning). clear liquid diet x 24 hrs give additional 300 cc (cubic centimeters) fluid q (every) shift x 48 hrs. In and out cath (catheter) UA (urinalysis) C&S (culture and sensitivity)." A nurse's note, dated 2/15/10 at 7:45 a.m., indicated an I/O (in and out) catheter was done for a urine culture and sensitivity. A physician's note, dated 2/15/10 indicated: "reported to have inc (increased) lethargy, AMS (altered mental status) which then improved. (Physician) notified and recommended UA (urinalysis), labs. Today pt (patient) appeared to be at baseline, resting comfortably in bed. Arousable, smiled. Agree with labs, check UTox (urine drug screen) for other cause cont VS q (every) shift x 3 days." Review of the nursing notes about Resident #16 showed: "2/16/10 - 1400 (2 PM) I/O cath done for urine tox screen 2/16/10 - 2230 (10:30 PM) resident found on floor in room. On assessment-favoring R (right) hip and wincing in pain. VS (vital signs) 114/57 (blood pressure)-46 (pulse)-18 (respirations)-97.7 (temperature). (Physician) called and new order received for a R (right) hip x-ray and VS q (every) shift x 48 hrs. Resident back in bed resting " A urine drug test done on 2/16/10 was positive for opiates with a result of =/> 300 ng (nanograms)/ml (milliliter). A confirmation urine test done 2/17/10 by Lab #2 showed a morphine level of 778 ng/ml. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 41 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 223 Continued From page 41 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 223 Review of physician notes about Resident #16 showed: "2/17/10- reported to have inc (increased) lethargy several days ago included labs +UA?UA now + for UTI with E. Coli (a bacteria) sens (sensitive) to Bactrim (an antibiotic), Ceftriaxone, (an antibiotic), Resistant to Augmentin (an antibiotic), Amp (ampicillin-an antibiotic), Cipro (an antibiotic) , Levaquin (an antibiotic). Pt (resident) also reported to have fallen-X-ray neg (negative) for fx (fracture). UTI (urinary tract infection)-tx (treatment) with Bactrim DS 1 tab po (by mouth) qd (daily) x 10 days, encourage PO (by mouth) fluids. Falls-in setting of UA, Alzheimer's dementia, cont (continue) fall precautions, close monitoring." Resident #16 had physician orders that showed: "2/17/10 VS q4hrs. Please have MD follow up in am." Review of the nursing notes about Resident #16 showed: "2/17/10 - 2400 (midnight) no further falls or fall related injuries. No change in mental status. Resting quietly with even unlabored resp. (respirations). Skin w/d (warm and dry). Afebrile. (no fever)." Review of physician notes about Resident #16 showed: "2/22/10 recent increase in drowsiness in setting of UTI Pt started tx (treatment) c (with) Bactrim DS. Pt (patient) also r F 281 483.20(k)(3)(i) SERVICES PROVIDED MEET SS=K PROFESSIONAL STANDARDS F 281 The services provided or arranged by the facility must meet professional standards of quality. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 42 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING ______________________ C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 42 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 This REQUIREMENT is not met as evidenced by: Based on observation, staff interviews and record reviews, the facility failed to ensure residents did not receive a narcotic without a physician's order for 14 of 29 residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #13, #14, #15, #16, #73). Toxicology reports indicated 14 residents tested positive for morphine. Seven residents were hospitalized (#1, #4, #5, #6, #7, #8 and #9) and one resident died (#1) from aspiration pneumonia and morphine toxicity. Findings: Past noncompliance: no plan of correction required. The facility failed to ensure that a Registered Nurse, an agent of the facility, adhered to established policies and procedures regarding medication administration and physician's orders on the Alzheimer's Unit. On or about February 13, 2010, an agent of the facility administered Morphine to residents on the Alzheimer's Unit without a physician's order. Nurse #1 was arrested on 6/7/10 for charges of second-degree murder and patient abuse. She was in jail at the time of the investigation. A review of the facility's policies and procedures for "Controlled Substances Quick Controlled Substances," revised 7/29/09, indicated "A. General Provisions 1. Controlled substances are classified by the Controlled Substances Act of 1970 as follows: b. Schedule II contains drugs with the greatest potential for abuse and include primarily narcotics, amphetamines and rapid acting barbiturates. 4. State and Federal regulations prohibit dispensing of Schedule II FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 43 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 43 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 Controlled substances until a signed original prescription or a faxed copy directly from the physician is in the hands of the pharmacist. " A review of Lexi-Comp's 2009 Geriatric Dosage Handbook, 14th Edition, indicated morphine sulfate is an opioid analgesic used in the relief of moderate to severe acute pain; relief of myocardial infarction; relief of dyspnea of acute left ventricular failure and pulmonary edema. The warnings and precautions indicated an opioid-containing analgesic should be tailored to each patient's needs and based upon the type of pain being treated (acute versus chronic), the route of administration, degree of tolerance for opioids (naive versus chronic user), age, weight, and medical condition. It further indicated morphine sulfate "May cause respiratory depression; use in caution in patients (particularly elderly or debilitated) with impaired respiratory function, morbid obesity, adrenal insufficiency, prostatic hyperplasia, urinary stricture, renal impairment, or severe hepatic dysfunction and in patients with hypersensitivity reactions to other phenanthrene derivative opioid agonists." "Special Geriatric Considerations The elderly may be particularly susceptible to the CNS depressant and constipating effects of narcotics." Some adverse reactions of morphine sulfate included flushing, dizziness, nausea, vomiting, circulatory depression, sedation, fever, confusion, headache, oxygen saturation decreased, lethargy, somnolence, respiratory depression, pulmonary edema and hypoxia. 1. Cross Refer to F329. Based on observation, staff interviews and record reviews, the facility failed to keep residents free from unnecessary drugs when 14 of 29 residents (#1, #2, #3, #4, #5, FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 44 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 44 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 #6, #7, #8, #9, #13, #14, #15, #16, #73) received a narcotic without an adequate indication for use. Toxicology reports indicated 14 residents tested positive for morphine. Seven residents were hospitalized (#1, #4, #5, #6, #7, #8 and #9) and one resident died (#1) from aspiration pneumonia and morphine toxicity. The facility provided their correction action plan on 7/26/10. In an interview with Facility Consultant #1 on 2/18/10 at 8:14 AM, she indicated the facility began conducting an investigation on 2/15/10 concerning the positive opiate test on residents who were not prescribed opiates. The only medication the residents who tested positive had in common was Tylenol (a pain reliever). The facility took all of the Tylenol out of the facility and had it tested by Lab #1 and there were no issues with the Tylenol. The facility also tested all the liquid morphine in the facility; even though none of the residents were on it that tested positive for opiates. The facility drug tested all the residents in the facility and based on these tests, the facility realized that all the residents who tested positive for opiates were not on any opiates. The facility increased their monitoring by assigning a second nurse to accompany the nurse already administering medications to the residents. The facility called in a pharmacist on Monday 2/15/10 and Tuesday 2/16/10. The facility put a pharmacist with the nurses that were administering medications so that a pharmacist was monitoring each medication pass and each medication given. The pharmacist checked all the narcotic sheets for the entire building, checked the drugs and the documentation and there were no discrepancies at all. On 2/16/10 the facility FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 45 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 45 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 drug tested and suspended every staff member on the Alzheimer's unit. None of the employee drug tests were positive. On 2/16/10, the facility took all the water pitchers out of residents' rooms and bought disposable water bottles to use. They used these disposable water bottles for all medication passes and for resident drinking. On 2/16/10, the facility made an appointment with local police and met with them on 2/17/10. The facility furnished the police department with their investigation. The police told the facility they could not open an investigation because they had no proof that a crime was committed. On 2/17/10, the facility suspended all of the dietary staff. All the food in the facility that had been opened was discarded and new food was brought in. Dietary staff from other facilities were brought in to work in the kitchen. All the dietary staff were drug tested and there were no positives at that time. The facility placed a staff member in the Alzheimer ' s unit to monitor 24 hours to observe for anything suspicious. All of the medications from the Alzheimer ' s unit were sent back to the pharmacy and replaced. On 2/17/10, the facility closed down all the ice machines in the building. The only ice used for the residents came from the kitchen and was supervised from opening to closing of the kitchen by corporate dieticians. The facility did a 100% audit of all rooms, resident belongings, nurses stations, medication carts and treatment carts. Address how corrective action will be accomplished for those residents found to have been affected by the deficient practice The facility started an investigation on 2/15/10. Staff members identified as having potential involvement were interviewed on 2/15/10. Upon FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 46 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 46 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 interview during second shift on 2/15/10, the alleged perpetrator was immediately suspended and never reinstated. On 2/16/10 the remaining staff that worked the Alzheimer's unit to include RNs, LPNs, CNAs, housekeepers, dietary, and activities assistant were suspended and drug tested per facility policy pending outcome of the investigation. Local law enforcement was notified on 2/16/10 by the VP of Operations and a meeting was held with the Captain of the police department on 2/17/10. Subsequently the State Bureau of Investigation was notified. Notification to Division of Health Care Services Regulations by the VP of Operations on 2/16/10. A 24 hour report was submitted to the health care personnel registry on 2/16/10. Address how corrective action will be accomplished for those residents having the potential to be affected by the same deficient practice Urine toxicology began for all residents on 2/15/10. A 100% audit of the Alzheimer's resident's rooms and nurse's station were completed for hazardous materials and chemicals by the Facility Consultant on 2/15/10. A visitor sign in log and receptionist was placed at the front door of the Alzheimer's unit on 2/16/10. All residents were observed for signs and symptoms of abuse and change in condition on 2/15/10 by the Facility Consultants and the DON. Q 2 hour safety checks for monitoring of all residents for abuse and change in condition were completed by the Facility Consultants and licensed nurses from 2/16/10-3/11/10. Department heads began monitoring the Alzheimer's unit on 2/16/10 for the monitoring of abnormal behavior, changes in condition of residents and suspicious behaviors of FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 47 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 47 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 visitor and employees. All ice machines were emptied on 2/16/10 and closed for use. On 2/16/10 until 3/11/10 all opened containers of food were replaced with a new shipment of food in a locked compartment refrigerator. 2/16/10 until 2/28/10 all beverages were replaced with prepackaged beverages and med passes were administered with bottled water. Bottled water continues to be utilized in the Alzheimer's unit. All apple sauce containers from all med carts were replaced with individual packages of applesauce on 2/16/10 and continue to be utilized on the Alzheimer's unit. On 2/16/10 all staff were inserviced by the staff development coordinator on not using pitchers of water but using bottled water only. All staff were inserviced by the Staff development Coordinator on the abuse policy on 3/12/10 through 3/27/10 and on going to include upon hire, monthly, and with any event related to abuse. This abuse inservice emphasizes it is the responsibility of any staff member to immediately report any incident of suspected abuse to their supervisor. The supervisor and or the employee must then report immediately to the Administrator. Address what measures will be put into place or systemic changes made to ensure that the deficient practice will not occur Staff members will be interviewed by the Facility Consultants and Administrative nurses to assure continued understanding of the facility abuse policy utilizing a Quality improvement tool. These audit tools will be done 3 days per week for 4 weeks then 2 times per week for the next 20 weeks. These audit tools will occur on all three shifts and weekends. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 48 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 281 Continued From page 48 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 281 Indicate how the facility plans to monitor the measures to make sure solutions are sustained The results of the QI audit tools will be compiled by the Administrator and reviewed noting trends and actions taken by the facility for the quality improvement executive committee monthly for the next 2 months. F 329 483.25(l) DRUG REGIMEN IS FREE FROM SS=K UNNECESSARY DRUGS F 329 Each resident's drug regimen must be free from unnecessary drugs. An unnecessary drug is any drug when used in excessive dose (including duplicate therapy); or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons above. Based on a comprehensive assessment of a resident, the facility must ensure that residents who have not used antipsychotic drugs are not given these drugs unless antipsychotic drug therapy is necessary to treat a specific condition as diagnosed and documented in the clinical record; and residents who use antipsychotic drugs receive gradual dose reductions, and behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs. This REQUIREMENT is not met as evidenced by: FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 49 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING ______________________ C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 49 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 Based on observation, staff interviews and record reviews, the facility failed to keep residents free from unnecessary drugs when 14 of 29 residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #13, #14, #15, #16, #73) received a narcotic without an adequate indication for use. Toxicology reports indicated 14 residents tested positive for morphine. Seven residents were hospitalized (#1, #4, #5, #6, #7, #8 and #9) and one resident died (#1) from aspiration pneumonia and morphine toxicity. Findings: Past noncompliance: no plan of correction required. The facility failed to ensure that a Registered Nurse, an agent of the facility, adhered to established policies and procedures regarding medication administration and physician's orders on the Alzheimer's Unit. On or about February 13, 2010, an agent of the facility administered Morphine to residents on the Alzheimer's Unit without a physician's order. Nurse #1 was arrested on 6/7/10 for charges of second-degree murder and patient abuse. She was in jail at the time of the investigation. A review of the facility's policies and procedures for "Controlled Substances Quick Controlled Substances," revised 7/29/09, indicated "A. General Provisions 1. Controlled substances are classified by the Controlled Substances Act of 1970 as follows: b. Schedule II contains drugs with the greatest potential for abuse and include primarily narcotics, amphetamines and rapid acting barbiturates. 4. State and Federal regulations prohibit dispensing of Schedule II Controlled substances until a signed original prescription or a faxed copy directly from the physician is in the hands of the pharmacist. " FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 50 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 50 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 A review of Lexi-Comp's 2009 Geriatric Dosage Handbook, 14th Edition, indicated morphine sulfate is an opioid analgesic used in the relief of moderate to severe acute pain; relief of myocardial infarction; relief of dyspnea of acute left ventricular failure and pulmonary edema. The warnings and precautions indicated an opioid-containing analgesic should be tailored to each patient's needs and based upon the type of pain being treated (acute versus chronic), the route of administration, degree of tolerance for opioids (naive versus chronic user), age, weight, and medical condition. It further indicated morphine sulfate "May cause respiratory depression; use in caution in patients (particularly elderly or debilitated) with impaired respiratory function, morbid obesity, adrenal insufficiency, prostatic hyperplasia, urinary stricture, renal impairment, or severe hepatic dysfunction and in patients with hypersensitivity reactions to other phenanthrene derivative opioid agonists." "Special Geriatric Considerations The elderly may be particularly susceptible to the CNS depressant and constipating effects of narcotics." Some adverse reactions of morphine sulfate included flushing, dizziness, nausea, vomiting, circulatory depression, sedation, fever, confusion, headache, oxygen saturation decreased, lethargy, somnolence, respiratory depression, pulmonary edema and hypoxia. 1. Resident #1 died from aspiration pneumonia and morphine toxicity. Resident #1 was admitted to the facility on 7/11/05 and had cumulative diagnoses that included coronary artery disease, hypertension, dementia, pernicious anemia, hyperlipidemia, FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 51 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 51 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 osteoarthritis and osteoporosis. Based on information contained in the Minimum Data Set (MDS) on 1/25/10, the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #1 was living in the facility's Alzheimer's Unit. Resident #1's medications on 2/1/10 were: Enteric coated Aspirin 81 mg (milligrams) daily, Calcium 500 mg + Vitamin D (a calcium and vitamin D supplement) daily, Toprol (a blood pressure medication) XL (extended release) 25 mg daily, Fosamax (a medication for osteoporosis) 70 mg weekly, Lotensin (a blood pressure medication) 20 mg twice a day, Risperdal (an antipsychotic medication) 0.25 mg twice a day, Acetaminophen (a pain reliever) 1000 mg 3 times a day, Docusate Sodium (a stool softener) 200 mg daily, Prazosin (a blood pressure medication) 1 mg at bedtime, Milk of Magnesia (a laxative) 30 ml (milliliters) every 12 hours as needed, Risperdal 0.25 mg twice a day as needed for agitation and Desyrel (an antidepressant medication used for insomnia) 50 mg at bedtime as needed for insomnia. Resident #1 did not have an order for morphine sulfate or any other opiate medication. Review of the resident's nurse's notes showed: "2/14/10 0700 (7 AM) O2 sat (saturation) 86% on room air T (temperature) 98.6 pulse 98 - 20 (respirations) -117/64 (blood pressure). Mucus in throat suction out mouth and throat; obtain yellow thick mucus. No change in color. Reported to oncoming nurse/charge nurse. 2/14/10 0800 (8 AM) 126/56 (blood pressure) 90 (pulse) - 20 (respirations) - 98.8 (temperature). Resident noted to have uneven shallow respiration this morning. This is a significant FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 52 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 52 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 change from her normal status. She is very somnolent/lethargic this morning. She is not following commands. (Physician ' s name) notified & ordered that Pt (patient) be sent to (hospital emergency room) via ambulance. Upper resp (respiratory) wheeze noted with open mouth breathing. HOB (head of bed) up 90%. Albuterol (a bronchodilator medication) neb (nebulizer treatment) given. O2 (oxygen) sat (saturation) 70% in RA (room air) & increased to 84% c (with) 2L (liters) NC (nasal cannula) & Albuterol neb tx (treatment). Ambulance in route to center. Writer telephoned (daughter's name) and informed her of impending transfer to (hospital name)." "2/14/10 1454 (2:54 PM) Lab: Urine Tox Screen (urine drug screen) Opiate =/> (equal to or greater than) 300 ng (nanogram)/ml (milliliter)." "2/14/10 3 PM Writer rec'd (received) fax from (daughter's name) stating Res.(resident) admitted c (with) large R (right) sided pneumonia and family @ (at) BS (bedside). Place in MD (physician) book." A review of the Emergency Department (ED) notes, dated 2/14/10 at 9:12 a.m., indicated the history of the resident's present illness as "gurgling respirations, decreased mental status" since 3 to 4 AM. Per the ED note, Resident #1 was reportedly "ambulatory at baseline, conversive/oriented x 2 - 3 but with moderate dementia." The ED note indicated it started that day and it was still present at the time of the evaluation. The severity was described as "moderate." "Large" amounts of sputum were suctioned from the resident's lungs. The resident was admitted to the hospital for further evaluation and treatment. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 53 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 53 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 A review of a hospital Full Discharge Summary, dated 2/17/10 at 12:03 p.m., indicated the resident's admitting and discharge diagnosis was altered mental status (AMS). Resident #1 had a secondary diagnosis of pneumonia. The discharge summary indicated: "Hospital Course: Patient (pt) was admitted from (nursing home name) with alerted mental status and hypoxia - found to have large RLL (right lower lobe of lung) infiltrate and was started on broad spectrum antibiotics after blood and sputum cultures taken in the ED (emergency department). She remained stable on 100% NRB (non rebreathing mask) overnight and the following day her oxygenation improved and she was able to be weaned down to nasal cannula. Her mental status also improved from responsive only to sternal rub to awake and talking (though nonsensically). However, the following morning (~36h (hours) into hospitalization) pt became more hypoxic, placed back on NRB. Family's original requests included trial of bipap (Bi-level Positive Airway Pressure) which was called for stat (immediately), however, pt's O2 sats dropped and she became more bradycardic with eventual PEA (pulseless electrical activity) prior to bipap arriving. Of note, the patient's Urine tox screen on presentation was positive for opiates which were not on the medication list from her SNF (skilled nursing facility) and she did not receive any opiates in the ED. This was sent for confirmation and is still pending at the time of this summary. Notified family (son and daughter) of presence of this substance in the urine and the (sic) requested no autopsy unless necessary for legal reasons. Spoke with state medical examiner's office who state unless overdose was thought to be cause of FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 54 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 54 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 death that no autopsy was necessary. Given that hypoxia from aspiration pneumonia was etiology of death, no autopsy was requested." The discharge summary further indicated the resident died on 2/16/10 at 7:36 a.m. In an interview on 2/18/10 at 8:14 AM, Facility Consultant #1 stated Resident #1 was sent to the hospital on 2/14/10 and had altered mental status with pneumonia. The resident had a drug screen and tested positive for opiates. The resident was on Levaquin (an antibiotic) in the hospital and was treated for pneumonia. The resident died at the hospital with the cause of death being pneumonia. On 2/18/10 a confirmation urine test done completed by Laboratory (Lab) #2 showed a morphine level of > (greater than) 50,000 ng/ml (cutoff:100). The urine toxicology screens completed on the residents were not all analyzed at the same laboratory. The resident's urine toxicology screens were completed by either the hospital laboratory (Lab #3) or the facility's contracted laboratory (Lab #1). The urine toxicology confirmation tests were completed by Lab #2. A review of the Medical Examiner's Certificate of Death, dated 3/19/10, indicated Resident # 1's immediate cause of death as aspiration pneumonia due to (or as a consequence of) morphine toxicity. On 4/29/10 the Report of Investigation by Medical Examiner showed the probable cause of death as: 1. Aspiration pneumonia 2. Morphine toxicity. During an interview on 6/23/10 at 9:30 a.m., FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 55 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 55 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 Nurse #12 stated she was off work on 2/12/10, but came in to work on 2/13/10 and worked the 11 p.m. to 7 a.m. shift. Nurse #1 stated to Nurse #12 that everything was fine with the residents on her shift. Nurse #12 stated when she arrived, the residents were sleeping. Nurse #12 stated a NA informed her Resident #1 " had some stuff coming out of her mouth." When she checked on Resident #1, she had a yellow discolored mucus coming out of her mouth and was having difficulty breathing. She got the suction machine to try to clear the resident's airway. The day shift nurse had come in and tried to help her with the resident. Nurse #12 stated the residents were still in bed sleeping, "asleep as I thought." She indicated it was "hard to assess for lethargic when they are in bed sleeping." "I just did not even suspect that was going on." While she was working with Resident #1, she stated another NA came in to see what the commotion was going on. The NA stated another resident was doing the same thing. During an interview on 6/17/10 at 5:22 p.m., Nurse #11 stated he worked on 2/13/10 and 2/14/10 from 6:45 a.m. until 5 p.m. Nurse #11 indicated the residents were fine on Saturday, 2/13/10. On 2/14/10, the night shift nurse (Nurse #12) informed him that two residents were having some respiratory problems. Resident #1's breathing was labored and shallow and the resident's level of consciousness was not like it was the day before. The nurses notified the physician. After the night shift nurse left, he worked with the residents a little more. He stated, "It was too extensive." He called the physician and the physician wanted to send Resident #1 out to the hospital. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 56 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 56 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 2.a. The residents in examples 2.a. through 2.f. tested positive for morphine and required hospitalization. Resident #5 was admitted to the facility on 12/1/09 with diagnoses including dementia, atrial fibrillation and osteoporosis. The resident was readmitted to the facility on 2/24/10 with diagnoses of delirium, medication intoxication, altered mental status, aspiration pneumonia, anemia and urinary retention. A Medicare 14 day assessment, dated 3/9/10, indicated the resident's cognitive skills for daily decision making were moderately impaired with long and short term memory problems. The resident had mood/behaviors of being easily distracted, disorganized speech, periods or restlessness, repetitive verbalizations, unpleasant mood in the morning, sad/pained expressions and repetitive physical movements. She was physically abusive, resistant to care and wandered. Resident #5 required extensive assistance with activities of daily living and limited assistance with eating. She did not have any devices or restraints. Resident #5 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving Lanoxin (heart medication), Norvasc (blood pressure medication), Aspirin (blood thinner) Trazodone (antidepressant), Vitamin D (supplement), Caltrate (calcium supplement), Zyprexa (antipsychotic) and Tylenol daily. She also received Robitussin (cold and cough medication), Naprosyn (anti-inflammatory), Trazodone and Tylenol as needed (prn). A review of the Medication Administration Record indicated the resident had not received any of the prn FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 57 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 57 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 medications in February 2010. The resident did not have physician's orders for morphine. A review of the nurse's notes, dated 2/11/10 with no time, indicated the resident was responsive to verbal stimuli. Her skin was warm and dry. There was no documentation that the resident was lethargic. A nurse's note written by Nurse #11, dated 2/14/10 at 2:30 p.m., indicated the resident had been in bed throughout the day. The resident did not want to get up. The head of the bed was elevated and there was no distress noted. The nurse indicated the resident tolerated intake by mouth fairly well. The nurse spoke with the family concerning the resident and indicated she would continue to monitor the resident. A nurse's note, dated 2/14/10 with no time, indicated Nurse #1 informed the physician of the resident's change in condition. The resident was lethargic, but responsive by opening her eyes and turning her head to the right. Her vital signs were: blood pressure 156/76, pulse 90, respirations 16 and temperature 100.9 degrees Fahrenheit. The nurse administered Tylenol in pudding without difficulty. New orders were received for a chest X-ray, complete blood count, basic metabolic panel and a urinalysis and culture. At 6:15 p.m., the nurse informed the family of the resident's new orders. A review of a Transfer/Discharge Summary, dated 2/14/10, and completed by Nurse #1, indicated the resident was transferred to the hospital on 2/14/10. The physician was notified at 8:10 p.m. and the family was notified at 8:15 p.m. The transfer summary indicated the resident had FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 58 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 58 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 been lethargic since that morning and had been unable to stand, eat or drink anything. Her eyes were closed and her speech was slurred. A review of a full hospital discharge summary, dated 2/24/10, indicated the resident was discharged from the hospital with diagnoses of delirium secondary to drug intoxication. The discharge summary indicated that the resident's family member had visited the resident on 2/14/10 around 2 p.m. at the nursing home and found her to be nonresponsive. The family indicated this was unlike her as normally she was oriented to name, able to walk and knew her name 90% of the time. The family further reported that the resident's nursing assistant informed him the resident had been in the bed all day and did not eat or drink and had a "glazed look" over her eyes. The summary indicated the resident had received 2 liters of normal saline (intravenous (IV) fluids) and 0.4 milligrams (mg) of Narcan (an opiate antagonist) IV. The hospital physician indicated the resident received an IV dose of Narcan and had immediate improvement in mental status. A urine toxicology screen tested positive for opiates. The resident urinalysis and urine culture were negative. Radiology test of the abdomen, head and chest were negative. The physician indicated "Thus, suspect cause of delirium was acute medication intoxication." The summary further indicated the patient did likely aspirate as a result of her drug intoxication. She had intermittent fevers from February 15 through February 17. A repeat chest X-ray on 2/17/10 and 2/19/10 were concerning for a right upper lobe infiltrate. She was started on nebulizer treatments and antibiotics on 2/16/10. The resident was discharged from the hospital and returned to the facility. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 59 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 59 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 A review of the completed urine toxicology (tox) screen, dated 2/15/10, indicated Resident #5 tested positive for opiates with a result of =/> (equal to or greater than) 300 ng/mL (nanograms/milliliter). The urine toxicology screens completed on the residents were not all analyzed at the same laboratory. The resident's urine toxicology screens were completed by either the hospital laboratory (Lab #3) or the facility's contracted laboratory (Lab #1). The urine toxicology confirmation tests were completed by Lab #2. Resident #5's urine tox screen was completed by Laboratory #3. A review of a urine toxicology report (confirmation test), dated 2/18/10, indicated the resident tested positive for morphine and hydromorphone. The morphine level was 23,220 nanograms/milliliter (ng/mL). The hydromorphone level was 169 ng/mL. (The cutoff range was 100). The urine confirmation test had been completed by Lab #2. During an interview on 7/30/10 at 10:16 a.m., the hospital laboratory assistant administrative director indicated the cutoff range for morphine had been developed and verified by clinical testing by the hospital. She stated if the morphine test result was greater than 100, then it was clinically termed positive. She stated if the result was less than 100 ng/mL, then it would be considered negative or absent depending on the result. During an interview on 6/17/10 at 12:38 p.m., Nursing Assistant (NA) #3 indicated she worked the 1st shift on 2/13/10 and 2/14/10. She stated on the 1st shift on 2/13/10, the residents were fine. She indicated nothing was unusual. On 2/14/10, NA #3 stated Resident #5 stayed in bed FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 60 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 60 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 all day and didn't eat. NA #3 indicated they sent Resident #5 to the hospital on the second shift. During an interview on 6/17/10 at 11:57 a.m., Director of Nursing (DON) #1 stated Resident #5 went out of the facility on 2/14/10 because she was lethargic. She indicated Nurse #1 sent the resident out that evening. 2.b. Resident #4 was admitted to the facility on 8/13/08, with diagnoses of senile dementia and hypertension. The Minimum Data Set (MDS), dated 12/7/09, indicated the resident had moderately impaired cognitive skills for daily decision making with long and short term memory problems. She had persistent anger, sad or pained expression, repetitive physical movements, wandered and resisted care. She required extensive assistance with activities of daily living and required supervision with eating. She did not have any devices or restraints. Resident #4 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving Boniva (osteoporosis medication), Aspirin (blood thinner), multi-vitamin (supplement), Fish Oil (supplement), Aricept (dementia medication), Os-cal (calcium supplement), Norvasc (blood pressure medication), Celexa (antidepressant), Seroquel (antipsychotic), Colace (stool softener), Feratab (iron supplement) and Lipitor (cholesterol medication). She received Proventil (bronchodilator) nebulizer treatments and Tylenol as needed (prn). The resident had been receiving a 7-day course of Amoxicillin (antibiotic), beginning on 2/9/10, for a urinary tract infection. A FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 61 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 61 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 review of the Medication Administration Record for February 2010 indicated the resident had not received any prn medications for pain. The resident did not have physician's orders for morphine. A review of a nurse's notes, dated 2/13/10 at 4 a.m., indicated the resident continued on the antibiotic and she had a quiet night. At 10 p.m., the nurse indicated the resident was voiding without difficulty. A nurse's notes, dated 2/14/10 at 5 a.m., indicated the resident rested well during the night. She denied any pain. A nurse's note, dated 2/15/10 at 3 a.m., indicated the resident was resting well with no signs or symptoms of distress. She did not have any behavior problems. A review of a physician's order, dated 2/15/10, indicated an order to obtain a urine toxicology screen. A nurse's note on 2/16/10 at 5:05 p.m. indicated the family was notified of the positive urine toxicology screening. The resident did not have any mental status changes. A review of the urine toxicology screen, completed 2/17/10, indicated the resident tested positive for opiates with a result of =/> (equal to or greater than) 300 ng/mL (nanograms/milliliter). A review of a progress note by Nurse Practitioner (NP) #1, dated 2/17/10, indicated the nurse requested the resident be evaluated for abnormal laboratory values. The resident was "very drowsy FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 62 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 62 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 but arousable" "respond to name and even talked on the phone talking with family." NP #1 indicated to monitor the resident's vital signs (VS) every 4 hours for 48 hours and monitor for any changes in the resident's VS or level of consciousness. A nurse's note, dated 2/17/10 at 4:15 p.m., indicated the resident had been in her room most of the shift. The family came to visit the resident and requested she be sent to the hospital. A review of the hospital emergency department (ED) Final Report, dated 2/17/10, indicated a family member visited the resident that morning and found her to be somnolent (sleepy, drowsy). The emergency medical services were called and the resident was given 2 milligrams (mg) of Narcan (an opiate antagonist). The resident became more awake and alert. In the ED, the resident was more awake and close to baseline. The resident was usually talkative, pleasant and interactive. The resident was alert and oriented, followed commands, and cooperative in the ED. The resident had a positive urinalysis for a urinary tract infection (UTI). She was started on antibiotics. A review of the hospital History and Physical, dated 2/17/10, indicated the resident had altered mental status and lethargy. The hospital physician indicated that given the positive opiate screen and response to Narcan, it was most likely due to the inappropriate opiate administration, less likely from the urinary tract infection. The Discharge Summary, dated 2/25/10, indicated the resident had "Delirium secondary to opiates." The resident was discharged from the hospital to a different nursing facility. A review of a urine confirmation toxicology FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 63 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 63 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 laboratory report, completed 2/22/10, indicated the resident tested positive for morphine with a result of 1,376 ng/mL (cutoff: 100). This test was performed by Lab #2. During an interview on 6/17/10 at 12:38 p.m., Nursing Assistant (NA) #3 indicated she worked the 1st shift on 2/13/10 and 2/14/10. She stated on the 1st shift on 2/13/10, the residents were fine and nothing was unusual. On 2/14/10, NA #3 stated Resident #4 would not eat and slept in her wheelchair all the time. 2.c. Resident #8 was admitted to the facility on 3/5/09 and had cumulative diagnoses that included hypertension, heart murmur, Alzheimer's dementia with psychotic features and depression. Based on information contained in the MDS (Minimum Date Set) on 11/24/09 the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #8 was living in the facility's Alzheimer's Unit. Resident #8's medications on 2/1/10 were Trazodone (an antidepressant medication) 50 mg (milligrams) at bedtime as needed, Zyprexa (an antipsychotic medication) 2.5 mg at bedtime and Acetaminophen (a medication for pain or fever) 650 mg every 6 hours as needed. Review of the resident's MAR (Medication Administration Record) showed that the resident had not taken any Acetaminophen since 2/8/10 or Trazodone since 2/10/10. The resident refused medications on 2/6/10 at 8:00 AM and 2/11/10. The resident did not have an order for morphine sulfate or any opiate medication. Review of Resident #8's nursing notes showed: FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 64 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 64 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 "2/12/10 2230 (10:30 PM) in bed all shift. still holding hands up near face. no signs of distress noted. seems confused but calm 2/13/10 340 (3:40 AM) quiet night no distress 2/14/10 500 (5 AM) no change in mental status, still, very confused. no yelling screaming or trying to get out of bed. rested well 2/15/10 800 (8 AM) no s/s (signs and symptoms of ) illness. remains very confused to others and her surroundings. 2/15/10 2300 (11 PM) remains in bed this shift. still confused. no indications of pain." "On 2/15/10 the resident's physician ordered a "U/A (urinalysis) toxicology may do I+O (in and out) Cath (catheterization)." Further review of Resident #8's nurse's notes showed: "2/16/10 450 (4:50 AM) resident resting in bed u/a cath in/out per order-tolerated well 2/16/10 1610 (4:10 PM) lying in bed, awake, son visiting, Awake, muttering, speech incoherent, does not follow commands. resistive to having extremities manipulated. resistive to having pupils checked. Unable to open eyes enough to check with penlight. hand and arm strength strong. VS (vital signs) WNL (within normal limits). earlier today up in w/c (wheelchair) to dining room for lunch. 2/16/10 4:27 PM RP (responsible party) notified of positive U/A, MD (medical doctor) aware, RP also aware of U/A test. inform to please call if he had any questions. 440 P (4:40 PM) PA (physician assistant) has see (sic) resident and has decided to send to ER. RP aware." A physician's note on 2/16/10 about the resident showed: FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 65 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 65 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 "2/16/10-change in mental status Alz (Alzheimer's) dementia, HTN (hypertension), depression and falls, nurse request pt be evaluated for being lethargic change in mental status. Upon evaluation pt lying in bed with eyes closed, refused to open eyes, when eyes opened manually eyes pinpoint. Pt (patient) tested + for opiates in urine drug screen test of unknown etiology. Son at bedside and he attempted to arouse pt with cold water on face with wash cloth. Pt would not wake up just mumbled incomprehensive words. Son request pt be sent out for eval (evaluation) via EMS (emergency medical services)." A urine toxicology screen completed by Laboratory (Lab) #3 on 2/16/10 showed "Opiate Result =/>300 ng (nanograms)/ml, AB (abnormal range)." A urine confirmation screening completed by Lab #2 on 2/22/10 showed a morphine level of 2,118 ng/ml and a hydromorphone level of 212 ng/ml (cutoff: 100). Notes from the hospital emergency room on 2/16/10 showed: "2/16/10 6:58 PM Physical assessment-Alert. Appears in no acute distress. The patient is disoriented to place and to time. No facial asymmetry noted. Pupillary exam: Right pupil constricted. Left pupil constricted. Respirations not labored. Skin intact. Skin is warm and dry 2/16/10 7:10 PM Pt sent to ED (emergency department at the hospital) by EMS from (name of nursing home) with report of lethargy and pinpoint pupils. Per NP (nurse practitioner) at (name of nursing home) pt was hard to arouse and had a positive opiate test today (collected yesterday). Per nurse, pt was given Narcan (a narcotic antagonist medication) by EMS. No EMS FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 66 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 66 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 paperwork with patient. Physical exam: no acute distress Vital signs: have been reviewed Eyes: pinpoint pupils CVS (cardiovascular system): normal heart rate and rhythm. Heart sounds normal. Pulses normal Respiratory: No respiratory distress. Breath sounds normal. Chest nontender. Neuro: Oriented x 3 Clinical impression: AMS (altered mental status) resolved Abnormal tox screen." The discharge summary from the hospital on 2/25/10 revealed the resident's admitting diagnosis was lethargy and discharge diagnosis was sedation secondary to medication intoxication. A MRI (magnetic resonance imaging) of the brain indicated there were no acute findings. Further review of the discharge summary indicated: "Hospital course: General Notes- (resident's name) was brought in due to increasing lethargy and a positive urine opiate toxicology screen; she is not routinely prescribed narcotics. 1. Delirium-given the positive urine tox delirium was felt due to medication intoxication. Nevertheless, urinalysis revealed + bacteria and we sent off a culture. Her electrolytes, cardiac enzymes were all WNL though she did have a mild leukocytosis (13.2) without fever upon admission. A chest film failed to reveal any acute airspace distress. MRI of brain showed no acute changes to infarct. EEG (electroencephalogram) done and was normal. 2. Dementia-baseline fairly advanced per family only intermittently oriented to person. Apparently she does ambulate and will wander thus she is usually a resident of a locked unit. During her FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 67 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 67 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 hospitalization she would go in and out of alertness. She was entirely nonambulatory with her upper extremities contracted. 3. HO (history of) htn (hypertension)- no medication upon admission. During her short hospital course her blood pressure ranged from mid 120s to 150s systolic. 4. UTI (urinary tract infection) with proteus urine culture started on amoxicillin PO (by mouth) for 5 days. She would occasionally refuse her PO dose so she was started on Ampicillin for 24 hours prior to discharge. She remained afebrile and had a normal white count. In an interview on 6/15/10 at 1:55 PM the physician from the hospital stated: "during that period of time we had a couple of people (residents from the nursing home) coming in with sudden onset of cognitive disorder. We did screens and they had opiate levels but were not on opiates on their MAR (medication administration record). We had several more and alerted (nursing home name) and the hospital administrator as well. There was concern that she may have received an opiate overdose. We tested for opiates and she was + (positive) for the screen. She had an elevated white count of 13.2, but no fever. We could not find any reason for her decline. We could not say after having her here what was wrong with her. I never knew her at baseline so I couldn't tell what was wrong. Even before she was only intermittently oriented. I'm not sure what was wrong. Nothing proved out. We did an MRI of her brain and checked for infection." The physician stated the resident's worsening mental status was undetermined, and it wasn't related to the morphine. He further stated morphine was short acting and the morphine levels were low. The resident's change FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 68 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 68 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 in mental status was a "red herring." Resident #8 did not return to the facility. 2.d. Resident #9 was admitted to the nursing home on 11/15/06 with cumulative diagnoses that included included Alzheimer's dementia with behavior disturbance, depression, hypertension, hyperlipidemia and hypothyroidism. Based on information contained in the MDS (Minimum Data Set) on 12/29/09 the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #9 was living in the facility's Alzheimer's Unit. The physician's order sheet for February 2010 showed Resident #9 was on the following medications: Synthroid (a medication for hypothyroidism) 75 mcg (micrograms) daily Vasotec (a medication for high blood pressure) 10 mg (milligrams) daily Norvasc (a medication for high blood pressure) 2.5 mg daily Docusate Sodium (a stool softener) 200 mg every morning Effexor (a medication for depression and anxiety) XR (extended-release) 150 mg daily Acetaminophen (a pain medication) 500 mg 3 times a day. Seroquel (an antipsychotic medication) 25 mg 3 times a day Aricept (a dementia medication) 10 mg daily Senokot S (a laxative/stool softener medication) 2 tablets at bedtime Zocor (a hyperlipidemia medication) 20 mg daily The resident did not have an order for morphine sulfate or any opiate medication. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 69 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 69 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 Resident #9 was last seen by psychiatry on 2/4/10 and the notes from that visit showed the resident was "resistant to care, ADLs (activities of daily living), decreased activity and attention consistent with dementia progression." Review of the nurses notes in Resident #9's record showed: "2/10/10 4:30 AM up all night going in and out of resident room. Confused and agitated. 2/10/10 3:35 PM refused to let staff assist her to room to be changed. 2/14/10 6:30 AM moderate amount of thick yellow mucus coming from month. O2 (oxygen) Sat (saturation) 78% 2/14/10 7:30 AM O2 at 2 L (liters) n/c (nasal cannula) O2 90%. 2/14/10 12 noon resident found to be very somnolent at time during rounds. O2 2L n/c started. increased O2 sat from 79% to 95%. Pt (patient) responds to touch and hearing. Denies any pain. upper respiratory gurgling. no apparent distress noted. will continue to monitor. 2/14/10 (no time) new orders rec'd (received) BMP (basic metabolic panel) and CBC (complete blood count) in AM (morning), clear liquid diet x 24 hours. give additional fluids 300 cc (cubic centimeters) q (every) shift x 48 hours, In and out cath (catheter) UA (urinalysis) C&S (culture and sensitivity), Seroquel 25 mg. po (by mouth) now refusing to have diaper and clothes changes. Call placed to RP (responsible party). VSs (vital signs) WNL (within normal limits). Res (resident) received routine Tylenol. CXR (chest x-ray) for cough and congestion. 2/15/10 3:00 AM OOB (out of bed) in chair no respiratory distress. O2 95% on room air. States, "I feel better." 2/15/10 9:00 PM in bed all shift refused changing FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 70 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 70 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 clothes x 3 . Refused meds." Review of physician's notes in Resident #9's record showed: "2/15/10 AMS (Altered Mental State) over weekend, (physician practice) notified and labs, U/A (urinalysis), CXR (chest x-ray) checked, also reported to have episode of dec (decreased) O2 (oxygen) sat (saturation) which responded to oxygen. also reported to have yellowish mucus. today pt reports episode of nausea but no vomiting. AMS (altered mental status) now at baseline. BMP (basic metabolic panel), CBC (complete blood count) ordered, awaiting U/A will also order tox (toxicology) screening." Further review of the nurses notes indicated: "2/16/10 6:30 AM resident refused AM (morning) care. 2/16/10 4:15 PM Alert and oriented to person. stated 'I just feel sleepy.' Aroused to verbal stimuli. 2/16/10 4:35 PM called to notify of pos (positive) U/A - MD (physician) aware. MD to see resident this afternoon." A physician's note, dated 2/16/10, indicated: "Pt (patient) seen of 15th (of February) for AMS over the weekend-seen on Monday, pt back at baseline. BMP, CBC, CXR and urine for tox (toxicology screen). Chest X-ray neg (negative). Nurse request pt be evaluated for increased lethargy and confusion. Pt has positive screen for opiates. Due to increased lethargy and + (positive) opiate screen pt will be sent to hospital for eval. A nurses noted, dated 2/16/10 at 5:15 PM indicated: FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 71 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 71 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 "(nurse practitioner name) saw resident and decided to send resident to ER (emergency room) for eval (evaluation). (name of responsible party) called daughter asked to be called when 911 arrived." Resident #9 was admitted to the hospital on 2/16/10 at 6:10 PM with admission diagnosis of AMS (altered mental status). The initial physical assessment at 6:36 PM showed: "Alert. Appears in no acute distress. All VSs (vital signs) WNLs (within normal limits). Resident was found eating dinner at facility when EMS (emergency medical service) arrived to transport. didn't receive any Narcan (a narcotic antagonist medication). has dx (diagnosis) Alz dementia. resident denies requesting narcotics for pain. Has AMS. found had UTI (urinary tract infection)-mild infection asymptomatic bacteruria vs UTI though will treat as latter-culture pending started on Cipro (an antibiotic)." A urine toxicology screen on 2/16/10 showed the resident had an abnormal opiate level of =/> 300 ng (nanogram)/ml (milliliter). A review of the Hospital Discharge Summary, dated 2/17/10, indicated the resident's admitting diagnosis was altered mental status (AMS). The discharge diagnosis was altered mental status due to narcotic side effect (intentional vs unintentional). The resident had secondary diagnosis of Alz (Alzheimer's) dementia, HTN (hypertension), HLD (hyperlipidemia), hypothyroid. Further review of the hospital discharge summary indicated: "History of present illness: 82F (82 year old female) with h/o (history of) Alzheimer's dementia, htn, hld, hypothyroid was in usual state FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 72 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 72 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 of health at (nursing home name) when pt was found to be less arousable than normal today. By report from ED (emergency department) to me, a number of people (residents from the nursing home) had similar status today and were found to have opiates in their urine when tested. An investigation is apparently underway as pt doesn't have narcotics listed in her medications as a standing order or prn (as needed). Pt apparently had no complaints, didn't receive any Narcan (a narcotic antagonist medication), but was sent for close observation to ED. Assessment and Recommendation: 1. AMS Unclear if due to UTI or opiate consumption. Details are under investigation. She does have a positive opiate screen and will be monitored overnight. Her urine has a mild infection, asymptomatic bacteruria vs UTI, though will treat as latter due to unclear contribution of opiates. Also due to unknown nature of opiates, could be long acting and will admit for observation. Pt is alert now, but will place on tele (telemetry) overnight with 02 (oxygen). Will seek outside records in AM (morning) 2. Opiate consumption, inadvertent. As above, investigation is ongoing. Pt. denies requesting narcotics for pain. 3. Full code 4. HTN, continue outpt (outpatient) meds 5. UTI, continue abx (antibiotics) x 3 days, Ciprofloxacin (Cipro) 250 mg BID (twice a day) culture pending. dispo. (disposition) will observe overnight. Will have clinical care management team assess in AM, consider if placement satisfactory to family or seek new place for her due to unusual circumstances and current investigation regarding possible medication error." FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 73 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 73 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 Resident #9 was discharged back to the nursing home on 2/17/10 at 12:05 PM. Review of the nursing home physician's notes in Resident #9's record showed a note, dated 2/18/10, that indicated the resident had been "admitted to (hospital name) secondary to AMS, tested + opiates at time, admitted for further observation; did not receive any narcs (narcotics). Also has UTI, AMS also possibly secondary UTI, given antibiotic; has been alert and back to baseline; this AM she is up and about, eating breakfast, is at her baseline mental status. AMS possibly secondary UTI-on Cipro (an antibiotic), continue and finish course of antibiotic; encourage fluids. + drug screen-for confirmation test; back to her baseline, supportive care, safety measures." On 2/19/10 a confirmation urine drug test done by Laboratory #2 on Resident #9 showed an opiate level of 13,140 ng/ml (cutoff: 100). During an interview on 6/17/10 at 5:22 p.m., Nurse #11 stated he worked on 2/13/10 and 2/14/10 from 6:45 a.m. until 5 p.m. Nurse #11 indicated the residents were fine on Saturday, 2/13/10. On 2/14/10, the night shift nurse (Nurse #12) informed him that two residents were having some respiratory problems. He stated they went to see the residents. Resident #9 was sedated. He indicated Resident #9's oxygen saturations were low, at 80 - 90%. During an interview on 6/23/10 at 9:30 a.m., Nurse #12 stated she was off work on 2/12/10. She came in to work on 2/13/10. She worked the 11 p.m. to 7 a.m. shift. Nurse #1 stated to Nurse FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 74 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 74 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 #12 that everything was fine with the residents on her shift. When Nurse #12 arrived, she stated the residents were still in bed sleeping, "asleep as I thought." She indicated it was "hard to assess for lethargic when they are in bed sleeping." "I just did not even suspect that was going on." During her shift, a nursing assistant reported to the nurse that Resident #9 had a change of condition. Nurse #12 went to check on Resident #9. She had drainage coming from her mouth and was having some difficulty breathing. They got Resident #9 up and she was a little more alert. "She was coughing and getting the stuff out of her mouth." The nurses put oxygen on her and she got better. Nurse #12 notified the physician. The physician did not want to send Resident #9 out to the hospital at that time because after they put oxygen on her, her oxygen saturation improved. 2.e. Resident #7 was admitted to the facility on 11/9/09 and had cumulative diagnoses that included Alzheimer's dementia, atrial fibrillation, hypertension, coronary artery disease and high cholesterol. Information contained in the resident's MDS (Minimum Data Set) on 2/8/10 showed the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #7 was living in the facility's Alzheimer's Unit. Resident #7's medications as of 2/1/10 were: Aspirin 81 mg (milligrams) daily, Lasix (a diuretic medication) 20 mg daily, K-Dur (a potassium supplement) 20 mEq (milliequivalents), Altace (a blood pressure medication) 5 mg daily, Vitamin C 500 mg daily, Seroquel (an antipsychotic medication) 25 mg at 8 AM, 50 mg. at 2 PM and 8 PM, Lopressor (a blood pressure medication) 50 mg twice a day, Welchol (a cholesterol lowering FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 75 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 75 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 medication) 625 mg 3 times a day, Namenda (an Alzheimer's medication) 10 mg at bedtime, Coumadin (a blood thinning medication) 7 mg daily and Seroquel 25 mg 3 times a day as needed for agitation. The resident did not have an order for morphine sulfate or any opiate medication. Review of nurse's notes for Resident #7 showed: "2/10/10 3 PM wandering in unit no aggressive behavior noted. 2/15/10 11:10 AM sitting on floor in 800 hall eating an apple. assisted to stand. 2/16/10 3:55 PM resident noted with altered mental status, U/A tox (urine toxicology screen) noted to be pos (positive). MD (medical doctor) aware. RP (responsible party) noted that resident will be going to ER (emergency room)." A urine specimen was collected on 2/15/10. A urine toxicology screen completed by Lab #3 on 2/16/10 indicated Resident #7 was positive for opiates with a result of opiate =/> 300 ng/ml (nanograms/milliliter). Review of a physician note for Resident #7 showed: "2/16/10- nurse request pt (resident) be evaluated for change in mental status. Upon evaluation pt very confused increased from baseline, unable to ambulate and pupils dilated, glassy eyed. Resp (respiration) even, nonlabored. VS (vital signs) stable. Pt also tested + (positive) for opiates unknown source. Talked with daughters and they agree with sending pt to ER (emergency room)." Notes from the hospital emergency room concerning Resident #7 showed: "Arrived 2/16/10 4:40 PM FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 76 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 76 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 4:45 PM-History: This started today. (coming from [nursing home name]. ams (altered mental status) had a urine screen this am (morning) and found to be pos (positive) for opiates, per daughter states others (sic) pts on unit was (sic) found to have pos opiate daughter states has slept all day, didn't recognize her. 2/16/10 5:11 PM History of Present Illness: Chief Complaint: Decreased Mental Status. This started last night and is now gone. It was gradual in onset. It is gone now. Lethargic. Nursing home resident. History of chronic dementia. No weakness or numbness. Usually has normal mobility. AAO X 0 (Alert and Oriented times zero). Patient has not had similar symptoms previously. Not recently seen or assessed. Neuro (Neurological): Alert. Altered mental status (at baseline). Speech normal. Cranial nerves normal (as tested). No motor deficit. Reflexes normal. Unable to test fully given patient's dementia. 2/16/10 5:11 PM Physical Assessment: AMS since Sunday. Reports tested positive for opiates at (name of the nursing home). Is not prescribed opiates. Per family, pt has been sleeping more than normal but at this time appears to be at baseline. Alert, Appears in no acute distress. No facial asymmetry noted. Respirations not labored. Breath sounds within normal limits Progress and Procedures: 2/16/10 5:11 PM 63 yo (year old) M (male) w/ (with) severe dementia brought in by daughters because they were concerned that the patient seemed altered and had a positive urine test for FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 77 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 77 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 opiates earlier today. Pt (resident) is a patient at (name of nursing home), where several patients have been found with opiates in their urine, but are not supposed to be on narcotics. This is the case with (Resident #7). At his baseline, he can recognize his daughters and give them a hug, feeds himself and walks around frequently. He was not doing any of those things earlier today. However, he seems to have returned to his baseline mental status. Will proceed with head CT (computed tomography), CXR (chest x-ray), labs, UA (urinalysis) and Utox (urine drug screen) to evaluate for possible causes of AMS. Will touch (sic) base with Social Work to ensure that it would be safe to go back to (name of the facility) if workup is normal. 2/16/10 7 PM-only urine is back, which shows no UTI (urinary tract infection), but opiate positive. Serum labs CXR and Head CT still pending. 2/16/10 7:32 PM Waiting on results from CXR and labwork. Head CT with no acute intracranial events. Blood work + (positive) for opiates, not on (facility name) MAR (Medication Administration Record). Reported back to baseline since in ED (emergency department). 2/16/10 8:51 PM Paged geriatric team for admission. Per ED coordinator, all (facility name) patient (sic) with AMS, + opiates should be admitted for observation. Talked to patient and family about plan and lab results. Patient has elevated CK-MB (creatine kinase-MB fraction-a cardiac marker), but fraction is low 2/2 increased CK. This is likely due to immobility earlier today. Altered mental status still appears to be related to opioid use. Clinical impression-change mental status with lethargy (secondary to opioids) FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 78 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 78 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 2/16/10 11:19 PM condition at departure: improved and stable." On 2/22/10, a urine confirmation test done was completed by Lab #2 and showed Resident #7's morphine level was 5,320 ng/ml (nanograms/milliliter) (cutoff: 100) and a hydromorphone level of 292 ng/ml (cutoff: 100). Resident #7 did not return to the facility. 2.f. Resident #6 was admitted to the facility on 4/20/09 with the diagnoses of Alzheimer's dementia, cerebrovascular disorder, depression, diabetes mellitus and hypertension. The Minimum Data Set (MDS, an assessment tool) dated 5/20/10 indicated the resident had a problem with long and short term memory and his cognitive skills for daily decision making was moderately impairment. He required extensive assistance for mobility, transfers and personal hygiene. Resident #6 resided in the facility on the Alzheimer's Unit. Review of the Physician's Orders for February 2010 revealed Resident #6 had an order for Acetaminophen (Tylenol) 325 mg (milligram) 2 tablets by mouth every six hours as needed for pain or fever. Resident #6 also had an order for Hydrocodone/APAP 5/500 (Vicodin/Lortab-5) 1 tablet by mouth every 6 hours as needed for pain. Further review of the Physician Orders for February 2010 revealed Resident #6 did not have an order for morphine. Review of the Medication Administration Record (MAR) for the month of February 2010 indicated Resident #6 was not given any Tylenol for pain or Vicodin/Lortab-5 for pain. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 79 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 79 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 Record review of the nurse's notes indicated Resident #6 was not having pain and had not been given medication for any indications for pain. Record review of the nurse's notes written by Nurse #1 indicated Resident #6 had a change in condition on 2/14/10. The nurse's notes revealed Resident #6 was lethargic and had not consumed any meals or fluids that day. Resident #6 had an elevated temperature of 101.0 degrees F (Fahrenheit) and Tylenol 325 mg 2 tabs by mouth were given without difficulty. The nurse's notes stated the resident would not open his eyes or follow commands. Nurse #1 revealed in the nurse's notes that Resident #6 was transferred by stretcher to the ED (Emergency Department) on 2/14/10 at 9:30 PM due to change in mental status. Record review of the full hospital discharge summary revealed Resident #6 was admitted with a diagnosis of delirium secondary to opioid (Morphine) intoxication. A toxicology report for Resident #6 collected on 2/15/10 at 12:22 AM, and completed by Lab #3, revealed a positive result for opiates (Morphine). A urine screen confirmation, completed on 2/18/10 by Lab #2, indicated the resident's level of Morphine was 28,740 ng/mL (nanograms/milliliter.) (The cutoff was 100). Record review of the Physician Orders for February 2010 for Resident #6 revealed there were no orders for Morphine. Record review of the Physician's re-admission History and Physical (H&P) to the facility dated FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 80 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 80 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 2/18/10 revealed Resident #6 had been admitted to the hospital on 2/15/10 with diagnoses of delirium secondary to opioid (Morphine) intoxication. Nurse #1 was not available for an interview regarding the change of condition for Resident #6. 3.a. The residents in examples 3.a. through 3.g. tested positive for morphine, but did not require hospitalization. Resident #13 was admitted to the facility on 9/27/07 with diagnoses of mental disorder, hypothyroidism, hypertension, senile dementia and depressive disorder. The Minimum Data Set (MDS), dated 3/22/10, indicated the resident's cognitive skills for daily decision making were moderately impaired with short and long term memory loss. The resident was easily distracted, had periods of altered perception, disorganized speech, periods of restlessness, expressions of what appears to be unrealistic, unpleasant mood in the morning, sad/pained expressions, repetitive physical movements and wandering behavior. He required extensive assistance with bed mobility, toilet use, personal hygiene and bathing. Resident #13 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving Symbyax (antipsychotic/antidepressant medication), Norvasc (blood pressure), Plavix (platelet inhibitor), Senna S (laxative/stool softener), Effexor XR (antidepressant), Risperdal (antipsychotic), Zocor (cholesterol medication), Synthroid (thyroid medication) and Tylenol as needed. A review of the Medication FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 81 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 81 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 Administration Record for February 2010 indicated the resident had not received any Tylenol for pain. The resident was not prescribed morphine or any other opiates. A review of a nurse's notes, dated 2/14/10 at 1:30 a.m., indicated the resident's blood pressure was 150/70, pulse 102, respirations 16 and oxygen saturation was 91%. The nurse heard moaning sounds from the resident's room. She found the resident sitting up in bed with his eyes rolled back. His face was red. He answered when his name was called. The physician was notified. At 5:30 a.m., the resident's left eye was looking off to the left and his right eye was looking straight ahead. His face was red, with no other facial symptoms. The resident was not moaning, but was not as verbal as usual. He would answer his name when he was called. The physician and family were notified. The nurse administered oxygen. At 2 p.m., the resident was out of bed in the chair. He was ambulatory with assistance of the walker. A review of a nurse's note, dated 2/14/10 at 10 p.m., indicated new orders were obtained for the resident's change in mental status. A basic metabolic panel, complete blood count and urinalysis and culture were ordered. The resident was placed on a clear liquid diet for 24 hours and additional fluids were ordered every shift. An order was also received for Phenergan 25 mg by mouth or suppository every 6 hours as needed for 24 hours for nausea and vomiting. The nurse administered Phenergan at 6 p.m. and it was effective. On 2/15/10 at 10:50 a.m., the resident was up in the dining room for breakfast, he was calm and FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 82 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 82 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 cooperative. A chest X-ray was done. At 11 p.m., he was more confused than usual that shift. He refused vital signs and the nurse had difficulty getting him to take his medications. A review of a physician's progress note, dated 2/15/10, indicated the resident had an episode of moaning, red face and episode of nausea and vomiting. He was evaluated for his altered mental status and lethargy. The physician indicated the resident appeared to be at baseline that day and ordered a urine toxicology and a urinalysis. On 2/16/10 at 12:30 p.m., the resident was "somewhat more confused & resistive to care today than usual" "refused oral care and shaving." At 2:10 p.m., the nurses notes indicated the resident was incoherent and delusional. He was "very hyper." At 6:15 p.m., an order was received to send the resident to the hospital. The resident's family member was informed that the resident had mental status changes and had been confused. At 6:45 p.m., an order was received to discontinue transport to hospital. Resident was "better" at that time. At 11:30 p.m., the resident was "doing better." He was "less confused" and took his medications. A review of a urine confirmation toxicology report for Resident #13, collected on 2/15/10, indicated a test result of 7,900 nanograms per milliliter (ng/mL) (cutoff: 100) of morphine and hydromorphone 180 ng/mL (cutoff: 100). The urine toxicology screens completed on the residents were not all analyzed at the same laboratory. The resident's urine toxicology screens were completed by either the hospital laboratory (Lab #3) or the facility's contracted laboratory (Lab #1). The urine toxicology FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 83 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 83 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 confirmation tests were completed by Lab #2. Resident #13's confirmation test was completed by Lab #2. A review of a chest X-ray report, dated 2/15/10 indicated there was no acute cardiopulmonary disease seen. A review of a urinalysis, dated 2/18/10, indicated there was no growth. During an interview on 6/17/10 at 12:48 p.m., NA (nursing assistant) #4 indicated she usually worked the 1st shift, 7 a.m. to 3 p.m. She indicated on 2/13/10, the residents were fine. On 2/14/10, Resident #13 was in the bed and the nurse informed the nursing assistants to leave him alone because they thought he was having a stroke. She stated He was pretty much laying there." She indicated it was hard to try to get him to get up. During an interview on 6/23/10 at 9:30 a.m., Nurse #12 stated she was off work on 2/12/10. She came in to work on 2/13/10 and worked the 11 p.m. to 7 a.m. shift. Nurse #1 stated to Nurse #12 that everything was fine with the residents on her shift. When Nurse #12 arrived, the residents were sleeping. Nurse #12 stated around 2 to 2:30 a.m., Resident #13 was having some difficulty breathing and his eyes were not focusing right. She thought he was having symptoms of a stroke. She put oxygen on the resident. She called the doctor and notified the family. During an interview on 6/17/10 at 5:22 p.m., Nurse #11 stated he worked on 2/13/10 and 2/14/10 from 6:45 a.m. until 5 p.m. He stated Resident #13 had to be ambulated with assistance on 2/14/10. He indicated normally the resident was independent and was walking FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 84 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 84 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 around fine on 2/13/10. Resident #13 was unstable on his feet on 2/14/10. "He was just a little bit slower." Resident #13 was not transferred to the hospital. 3.b. Resident #73 was admitted to the nursing home on 5/1/08, with diagnoses of dementia, deconditioning, chronic renal insufficiency, depression and cerebrovascular accident. A significant change Minimum Data Set (MDS), dated 1/13/10, indicated the resident's cognitive skills for daily decision making were moderately impaired with short and long term memory loss. She was easily distracted and had episodes of disorganized speech. She had repetitive health complaints, insomnia, sad facial expressions and crying or tearfulness. She did not have any behavior issues. She required extensive assistance with bed mobility, transfers, dressing, eating, toilet use and personal hygiene. She required total assistance with locomotion on and off the unit and with bathing. She had not ambulated during the assessment period. The MDS indicated the resident had moderate pain less than daily. Resident #73 resided on the locked Alzheimer's unit. A review of the physician's orders, dated 2/1/10 through 2/28/10, indicated the resident was receiving multivitamin tablets (supplement), Synthroid (thyroid medication), Lotrel (heart medication), Lactulose (bowel medication), Cymbalta (antidepressant), Prilosec (stomach medication), Lidoderm (pain medication patch), Senokot (laxative), Seroquel (antipsychotic), artificial tears (eye lubricant), Aricept (dementia medication) and Tylenol (pain/fever medication). There were orders for Vicodin (pain medication), FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 85 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 85 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 milk of magnesia (laxative), fleets enema (laxative), Dulcolax (laxative) and Tylenol as needed. There were no orders for morphine. A review of the Medication Administration Records (MARs) for January 2010 and February 2010 indicated the resident last received Vicodin on 1/26/10. She did not receive Vicodin in February 2010. A review of a nurse's notes, dated 2/12/10 at 2225 (10:25 p.m.) indicated the resident was in bed all shift. There was no sign of pain or distress. A nurse's note, dated 2/14/10 at 0500 (5:00 a.m.) indicated the resident was in bed resting with no signs or symptoms of distress. She was not having any behavioral problems. A nurse's note, dated 2/14/10 with no time, indicated new orders were received by Nurse #1 for a basic metabolic panel, complete blood count, clear liquid diet for 24 hours, 300 cc (cubic centimeters) additional fluids for 48 hours, and a urinalysis and culture. The resident's vital signs were blood pressure 102/52, pulse 68, respirations 18, temperature 96.2. The nurse further indicated the responsible party was notified of the change in mental status. There was no description of what changes the resident was having in her mental status. A review of a physician's progress note, dated 2/15/10, indicated the chief complaint was lethargy, altered mental status, nausea and vomiting. The physician indicated the resident "appears to be more confused than baseline although appeared to be in no distress." The FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 86 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 86 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 physician indicated the resident did not have any new medications that could have been contributing to confusion. A urine toxicology screen was ordered. A review of an opiates blood screen, dated 2/19/10, indicated a negative result. A review of laboratory report, collected 2/19/10, indicated the resident's opiate screen was positive for Morphine. The Morphine level was 1618 ng/mL (nanograms/milliliter). The cutoff limit was 200. This laboratory test was completed by a different laboratory (Lab #1) from the other residents who tested positive for morphine. An interview was conducted with Facility Consultant (FC) #1 and Director of Nursing (DON) #1 on 7/1/10 at 11 a.m. Director of Nursing (DON) #1 stated initially Resident #73's family refused the urine toxicology (tox) screen. Later on, the responsible party requested that it be done. The resident's blood tox screen was negative, but the urine tox was positive for morphine. DON #1 stated the morphine was "out of her blood, but it was lingering in her urine due to the way her body was filtering the morphine out." DON #1 stated she did not remember the resident having a change in mental status and that was initially why the responsible party refused to have the urine tox screen. FC #1 stated Resident #73 was not on any opiates. The resident did not receive any Vicodin in February 2010. 3.c. Resident #16 was admitted to the facility on 2/5/09 with cumulative diagnoses that included Alzheimer's dementia with lethargy, hypertension, osteoporosis and allergic rhinitis. Information FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 87 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 87 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 contained in the resident's MDS (Minimum Data Set) on 1/5/10 showed the resident had problems with short term memory, long term memory and had moderately impaired cognition. Resident #16 was living in the facility's Alzheimer's Unit. A review of the physician's orders indicated the resident's medications on 2/1/10 were: Aspirin 81 mg (milligrams) daily Boniva (a medication for osteoporosis) 150 mg monthly Ritalin (a central nervous system stimulant) 5 mg daily Namenda (an Alzheimer's medication) 10 mg twice a day OsCal 500 + (Vitamin) D twice a day Tylenol (a pain reliever) Arthritis Strength 1300 mg twice a day Senokot S (a laxative/stool softener combination) 2 tabs twice a day Remeron (an antidepressant) 15 mg at bedtime Docusate Sodium (a stool softener) 200 mg at bedtime Lactulose (a laxative) 15 ml (milliliters) daily Dulcolax (a laxative) 10 mg suppository daily as needed. The resident did not have an order for morphine sulfate or any opiate medication. Review of physician notes about Resident #16 showed: "2/5/10-Alzheimer's dementia with lethargy: prev (previously) responding to Methylphenidate (same as Ritalin) cont (continue) current dose & follow; continue supportive care." Review of the nursing notes about Resident #16 showed: "2/14/10 - 1030 (10:30 AM) Res. (resident) has FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 88 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 88 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 change (symbol) in mental status however, she has improved. VS (vital signs) 174/82 (blood pressure)-67 (pulse)-97.4 (temperature) & 16 (respirations). New ordered rec'd (received) earlier. BMP (basic metabolic panel), CBC (complete blood count) in am (morning). clear liquid diet x 24 hrs give additional 300 cc (cubic centimeters) fluid q (every) shift x 48 hrs. In and out cath (catheter) UA (urinalysis) C&S (culture and sensitivity)." A nurse's note, dated 2/15/10 at 7:45 a.m., indicated an I/O (in and out) catheter was done for a urine culture and sensitivity. A physician's note, dated 2/15/10 indicated: "reported to have inc (increased) lethargy, AMS (altered mental status) which then improved. (Physician) notified and recommended UA (urinalysis), labs. Today pt (patient) appeared to be at baseline, resting comfortably in bed. Arousable, smiled. Agree with labs, check UTox (urine drug screen) for other cause cont VS q (every) shift x 3 days." Review of the nursing notes about Resident #16 showed: "2/16/10 - 1400 (2 PM) I/O cath done for urine tox screen 2/16/10 - 2230 (10:30 PM) resident found on floor in room. On assessment-favoring R (right) hip and wincing in pain. VS (vital signs) 114/57 (blood pressure)-46 (pulse)-18 (respirations)-97.7 (temperature). (Physician) called and new order received for a R (right) hip x-ray and VS q (every) shift x 48 hrs. Resident back in bed resting " A urine drug test done on 2/16/10 was positive for opiates with a result of =/> 300 ng FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 89 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 329 Continued From page 89 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 329 (nanograms)/ml (milliliter). A confirmation urine test done 2/17/10 by Lab #2 showed a morphine level of 778 ng/ml. Review of physician notes about Resident #16 showed: "2/17/10- reported to have inc (increased) lethargy several days ago included labs +UA?UA now + for UTI with E. Coli (a bacteria) sens (sensitive) to Bactrim (an antibiotic), Ceftriaxone, (an antibiotic), Resistant to Augmentin (an antibiotic), Amp (ampicillin-an antibiotic), Cipro (an antibiotic) , Levaquin (an antibiotic). Pt (resident) also reported to have fallen-X-ray neg (negative) for fx (fracture). UTI (urinary tract infection)-tx (treatment) with Bactrim DS 1 tab po (by mouth) qd (daily) x 10 days, encourage PO (by mouth) fluids. Falls-in setting of UA, Alzheimer's dementia, cont (continue) fall precautions, close monitoring." Resident #16 had physician orders that showed: "2/17/10 VS q4hrs. Please have MD follow up in am." Review of the nursing notes about Resident #16 showed: "2/17/10 - 2400 (midnight) no further falls or fall related injuries. No change in mental status. Resting quietly with even unlabored resp. (respirations). Skin w/d (warm and dry). Afebrile. (no fever)." Review of physician notes about Resident #16 showed: "2/22/10 recent increase in drowsiness in setting of UTI Pt started tx (treatment) c (with) Bactrim DS. Pt (patient) also reported F 333 483.25(m)(2) RESIDENTS FREE OF FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 F 333 Facility ID: 923014 If continuation sheet Page 90 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING ______________________ C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 90 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 SS=K SIGNIFICANT MED ERRORS The facility must ensure that residents are free of any significant medication errors. This REQUIREMENT is not met as evidenced by: Based on observation, staff interviews and record reviews, the facility failed to ensure residents were free from significant medication errors for 14 of 29 residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #13, #14, #15, #16, #73) who received a narcotic they were not prescribed. Toxicology reports indicated 14 residents tested positive for morphine. Seven residents were hospitalized (#1, #4, #5, #6, #7, #8 and #9) and one resident died (#1) from aspiration pneumonia and morphine toxicity. Findings: Past noncompliance: no plan of correction required. The facility failed to ensure that a Registered Nurse, an agent of the facility, adhered to established policies and procedures regarding medication administration and physician's orders on the Alzheimer's Unit. On or about February 13, 2010, an agent of the facility administered Morphine to residents on the Alzheimer's Unit without a physician's order. Nurse #1 was arrested on 6/7/10 for charges of second-degree murder and patient abuse. She was in jail at the time of the investigation. A review of the facility's policies and procedures for "Controlled Substances Quick Controlled Substances," revised 7/29/09, indicated "A. General Provisions 1. Controlled substances are classified by the Controlled Substances Act of FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 91 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 91 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 1970 as follows: b. Schedule II contains drugs with the greatest potential for abuse and include primarily narcotics, amphetamines and rapid acting barbiturates. 4. State and Federal regulations prohibit dispensing of Schedule II Controlled substances until a signed original prescription or a faxed copy directly from the physician is in the hands of the pharmacist." A review of Lexi-Comp's 2009 Geriatric Dosage Handbook, 14th Edition, indicated morphine sulfate is an opioid analgesic used in the relief of moderate to severe acute pain; relief of myocardial infarction; relief of dyspnea of acute left ventricular failure and pulmonary edema. The warnings and precautions indicated an opioid-containing analgesic should be tailored to each patient's needs and based upon the type of pain being treated (acute versus chronic), the route of administration, degree of tolerance for opioids (naive versus chronic user), age, weight, and medical condition. It further indicated morphine sulfate "May cause respiratory depression; use in caution in patients (particularly elderly or debilitated) with impaired respiratory function, morbid obesity, adrenal insufficiency, prostatic hyperplasia, urinary stricture, renal impairment, or severe hepatic dysfunction and in patients with hypersensitivity reactions to other phenanthrene derivative opioid agonists." "Special Geriatric Considerations The elderly may be particularly susceptible to the CNS depressant and constipating effects of narcotics." Some adverse reactions of morphine sulfate included flushing, dizziness, nausea, vomiting, circulatory depression, sedation, fever, confusion, headache, oxygen saturation decreased, lethargy, somnolence, respiratory depression, pulmonary edema and hypoxia. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 92 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 92 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 1. Cross Refer to F329: Based on observation, staff interviews and record reviews, the facility failed to keep residents free from unnecessary drugs when 14 of 29 residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #13, #14, #15, #16, #73) received a narcotic without an adequate indication for use. Toxicology reports indicated 14 residents tested positive for morphine. Seven residents were hospitalized (#1, #4, #5, #6, #7, #8 and #9) and one resident died (#1) from aspiration pneumonia and morphine toxicity. The facility provided their correction action plan on 7/26/10. In an interview with Facility Consultant #1 on 2/18/10 at 8:14 AM, she indicated the facility began conducting an investigation on 2/15/10 concerning the positive opiate test on residents who were not prescribed opiates. The only medication the residents who tested positive had in common was Tylenol (a pain reliever). The facility took all of the Tylenol out of the facility and had it tested by Lab #1 and there were no issues with the Tylenol. The facility also tested all the liquid morphine in the facility; even though none of the residents were on it that tested positive for opiates. The facility drug tested all the residents in the facility and based on these tests, the facility realized that all the residents who tested positive for opiates were not on any opiates. The facility increased their monitoring by assigning a second nurse to accompany the nurse already administering medications to the residents. The facility called in a pharmacist on Monday 2/15/10 and Tuesday 2/16/10. The facility put a pharmacist with the nurses that were administering medications so that a pharmacist FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 93 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 93 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 was monitoring each medication pass and each medication given. The pharmacist checked all the narcotic sheets for the entire building, checked the drugs and the documentation and there were no discrepancies at all. On 2/16/10 the facility drug tested and suspended every staff member on the Alzheimer's unit. None of the employee drug tests were positive. On 2/16/10, the facility took all the water pitchers out of residents' rooms and bought disposable water bottles to use. They used these disposable water bottles for all medication passes and for resident drinking. On 2/16/10, the facility made an appointment with local police and met with them on 2/17/10. The facility furnished the police department with their investigation. The police told the facility they could not open an investigation because they had no proof that a crime was committed. On 2/17/10, the facility suspended all of the dietary staff. All the food in the facility that had been opened was discarded and new food was brought in. Dietary staff from other facilities were brought in to work in the kitchen. All the dietary staff were drug tested and there were no positives at that time. The facility placed a staff member in the Alzheimer ' s unit to monitor 24 hours to observe for anything suspicious. All of the medications from the Alzheimer ' s unit were sent back to the pharmacy and replaced. On 2/17/10, the facility closed down all the ice machines in the building. The only ice used for the residents came from the kitchen and was supervised from opening to closing of the kitchen by corporate dieticians. The facility did a 100% audit of all rooms, resident belongings, nurses stations, medication carts and treatment carts. Address how corrective action will be accomplished for those residents found to have FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 94 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 94 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 been affected by the deficient practice The facility started an investigation on 2/15/10. Staff members identified as having potential involvement were interviewed on 2/15/10. Upon interview during second shift on 2/15/10, the alleged perpetrator was immediately suspended and never reinstated. On 2/16/10 the remaining staff that worked the Alzheimer's unit to include RNs, LPNs, CNAs, housekeepers, dietary, and activities assistant were suspended and drug tested per facility policy pending outcome of the investigation. Local law enforcement was notified on 2/16/10 by the VP of Operations and a meeting was held with the Captain of the police department on 2/17/10. Subsequently the State Bureau of Investigation was notified. Notification to Division of Health Care Services Regulations by the VP of Operations on 2/16/10. A 24 hour report was submitted to the health care personnel registry on 2/16/10. Address how corrective action will be accomplished for those residents having the potential to be affected by the same deficient practice Urine toxicology began for all residents on 2/15/10. A 100% audit of the Alzheimer's resident's rooms and nurse's station were completed for hazardous materials and chemicals by the Facility Consultant on 2/15/10. A visitor sign in log and receptionist was placed at the front door of the Alzheimer's unit on 2/16/10. All residents were observed for signs and symptoms of abuse and change in condition on 2/15/10 by the Facility Consultants and the DON. Q 2 hour safety checks for monitoring of all residents for abuse and change in condition were completed FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 95 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 95 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 by the Facility Consultants and licensed nurses from 2/16/10-3/11/10. Department heads began monitoring the Alzheimer's unit on 2/16/10 for the monitoring of abnormal behavior, changes in condition of residents and suspicious behaviors of visitor and employees. All ice machines were emptied on 2/16/10 and closed for use. On 2/16/10 until 3/11/10 all opened containers of food were replaced with a new shipment of food in a locked compartment refrigerator. 2/16/10 until 2/28/10 all beverages were replaced with prepackaged beverages and med passes were administered with bottled water. Bottled water continues to be utilized in the Alzheimer's unit. All apple sauce containers from all med carts were replaced with individual packages of applesauce on 2/16/10 and continue to be utilized on the Alzheimer's unit. On 2/16/10 all staff were inserviced by the staff development coordinator on not using pitchers of water but using bottled water only. All staff were inserviced by the Staff development Coordinator on the abuse policy on 3/12/10 through 3/27/10 and on going to include upon hire, monthly, and with any event related to abuse. This abuse inservice emphasizes it is the responsibility of any staff member to immediately report any incident of suspected abuse to their supervisor. The supervisor and or the employee must then report immediately to the Administrator. Address what measures will be put into place or systemic changes made to ensure that the deficient practice will not occur Staff members will be interviewed by the Facility Consultants and Administrative nurses to assure continued understanding of the facility abuse policy utilizing a Quality improvement tool. These FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 96 of 97 PRINTED: 08/11/2010 FORM APPROVED DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: OMB NO. 0938-0391 (X2) MULTIPLE CONSTRUCTION A. BUILDING C B. WING _____________________________ 345334 NAME OF PROVIDER OR SUPPLIER 07/27/2010 STREET ADDRESS, CITY, STATE, ZIP CODE 1716 LEGION ROAD BRITTHAVEN OF CHAPEL HILL (X4) ID PREFIX TAG ______________________ (X3) DATE SURVEY COMPLETED CHAPEL HILL, NC 27517 SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) F 333 Continued From page 96 PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) ID PREFIX TAG (X5) COMPLETION DATE F 333 audit tools will be done 3 days per week for 4 weeks then 2 times per week for the next 20 weeks. These audit tools will occur on all three shifts and weekends. Indicate how the facility plans to monitor the measures to make sure solutions are sustained The results of the QI audit tools will be compiled by the Administrator and reviewed noting trends and actions taken by the facility for the quality improvement executive committee monthly for the next 2 months. FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: 18OL11 Facility ID: 923014 If continuation sheet Page 97 of 97
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