Summary of international trade activities from Deco Relief Deco Relief is a producer and distributor of pastry material all over the world. During this training, I had the chance to discover overall export views as culture, documents, fair trades, marketing and canvassing. In this summary, I will explain the knowledge I acquired while working on export orders, fair trade organization, the launch of a new product “Deco Spoon” and the research of new distributor for Indonesia and Brazil. On the one hand, my daily work was to handle export orders from bakeries and wholesalers abroad. Over 9 months, I had the opportunity to put into practice my knowledge of international payment terms, specific documents such as original and health certificate along with Incoterms. Furthermore, I have acquired different attitudes: to make every effort to ensure that the customer is satisfied as effectively as possible, to anticipate specific demands for orders from Arab countries and to solve logistic problems with more confidence. On the other hand, I have participated in particular development projects at the same time as my daily work. All these activities allow me to gain a better international understanding. First of all, I have learnt to succeed in business opportunity. It is important to make every effort to convince distributors also by reassuring them be able to help and to provide documents required for their markets. Secondly, Deco Relief has launched a new product “Deco Spoon”, an unique spoon with a tip in shape of a pen, which is perfect to “write” on a plate and create or sign a decoration. In this project, instructions for use and recipes list created by myself were only focused on the use of the spoon. Thus, I overlooked the brand image of Deco Spoon which was not enough noticeable on documents in terms of an eye catching design. Besides, my job was also to prepare the organization of “Food Hotel Asia” fair trade will take place on 2014 in Singapore. I have acquired organization skills in involving simultaneous actions as to book the space exhibition, to build the stand and to draw up products list. The choice of the products has been based on Singapore culture in emphasizing on Buddhist philosophy with symbol of animal. Afterwards, I produced a report on overall costs of export to have an overview of the situation. In my last task, I noticed that culture and commercial relations impact definitely on export opportunities. For example, the fair organizer from Las Vegas did not offer us any chance to negotiate our exhibit space in the pastry and bakery fair show. In addition to this experience, I had the occasion to translate documents as specifications of products into English which helped me to practice the language further phone conversation with clients. For final point, my function is also to regularly check the list of authorized colorants in USA and Canada and to advise customers abroad on composition of the product like water or oil flavors. To conclude, all these projects and human exchanges have been a rewarding experience that will help me in my future professional life. Additionally, this job gave me a chance to discover how important are professional relations in order to integrate the right behavior matching with expectations of the export assistant job. 0
© Copyright 2024