Tender No:13/6/Bhagirath/2014-SMD/295 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines GOVERNMENT OF INDIA CENTRAL WATER COMMISSION SOFTWARE MANAGEMENT DIRECTORATE NOTICE INVITING TENDER FOR “DEVELOPMENT OF WEB BASED SOFTWARE APPLICATION FOR ONLINE MANAGEMNET OF BHAGIRATH MAGAZINES” Tender No. : Last date for submission of Tender : 20.03.2015 up to10:30 AM Date of opening of Tenders (Technical bid) : 20.03.2015 at 11:30 AM OFFICER INVITING THE TENDER: Deputy Director, Software Management Directorate, CWC Sewa Bhawan, R.K. Puram, New Delhi – 110 066 (Certified that this document contains total 24 Pages) 1 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines CONTENTS Sl. No. Particulars Page No. Section-I Invitation for Bids. 3 Section-II Instructions to Bidders. 6 Section-III General Conditions of Contract. 13 Section-IV Scope of Work and Functional Requirements. 19 Section-V Bid Schedules 20 2 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines SECTION I INVITATION FOR BIDS 1. The Deputy Director, Software Management Directorate, Central Water Commission (CWC), New Delhi on behalf of the President of India invites sealed tenders for Development of a Web Based Software Application for Online Management of Bhagirath Magazines in Central Water Commission from eligible bidders who meet following eligibility criteria: a. The Bidder should be ISO certified company registered under Indian Companies Act 1956. The Bidder should also be registered with Service Tax Department of the Government of India and have other mandatory registrations such as PAN/ TAN etc. b. The Bidder should have core competence in providing software solutions with dedicated team of professional for timely execution and maintenance of web based applications and must have developed, deployed and supported such systems in the past. The Bidder should possess at least 5 years continuous experience in the field of development and maintenance of web based applications. c. The Bidder should have a minimum turnover of Rs.30 lakh and a positive net worth during each of the last three financial years (201112, 2012-13 and 2013-14). d. The Bidder should have successfully completed works during the last 5 years as on 31.03.2014 as under: i. Three web based software development projects costing not less than Rs. 2.4 lacs each or Two web based software development projects costing not less than Rs. 3.6 lacs each or One web based software development project costing not less than Rs. 4.8 lacs and ii. One completed work of similar nature costing not less than Rs. 2.4 lacs with Central Government Department/ State Government Department/ Central Autonomous Body/ Central Public Sector undertaking. Copy of completion report along with work order should be enclosed. e. The Bidder should have office in Delhi/ NCR. f. The Bidder should not have been blacklisted by any Central/ State Government/ Public Sector Undertaking/ Autonomous Bodies under Central and State Governments in India. g. The Bidder should be empanelled with any Central/State IT department for undertaking Website / Web Based application development work. Copy of empanelment letter should be enclosed. 3 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 2. Tender document may be obtained from the office of Director (SMD), CWC, Sewa Bhawan, R.K. Puram, New Delhi during office hours on all working days, on payment of non-refundable fee of Rs. 500/- in the form of a Demand Draft drawn in favour of DDO-II, CWC, New Delhi, payable at New Delhi. 3. Tender Document is also available on Central Public Procurement (CPP) Portal URL www.eprocure.gov.in and CWC website URL www.cwc.gov.in. The Bidder downloading the tender document from the CPP Portal/ CWC website shall enclose the cost of tender document i.e. Rs 500/- in the form of Demand Draft drawn on any scheduled bank in favour of DDO-II, CWC, New Delhi, payable at New Delhi in a separate envelope at the time of submission of bids. 4. Tender methodology proposed to be adopted by the CWC will be “TWO Bid system” i.e. Technical Bid and Commercial Bid with Technical bid containing pre-qualification also. 5. The Bidder has to submit a Bid Security/Earnest Money Deposit (EMD) of Rs. 12,000/- as Demand Draft drawn on any Scheduled Bank in favour ofDDO-II, CWC, New Delhi, payable at New Delhi along with the technical bid. 6. Sealed offers prepared in accordance with the procedure described in Clause 1 of Section II should be submitted to the Deputy Director (SMD), Central Water Commission, Room No. 627 (s) Sewa Bhawan , R.K.Puram, New Delhi-110066 not later than 20th March, 2015 at 10:30 Hrs. 7. The Bid Schedule shall be as under i. Last date and time for sending Pre-Bid : Queries 11.03.2015 ii. Pre-Bid Meeting : 12.03.2015 iii. Last Date Document Tender : 19.03.2015 iv. Last Date & Time for Submission of : Tender 20.03.2015 at 10.30 am v. Date & Time of opening of Technical : Bids 20.03.2015 at 11.30 pm vi. Date and Time of opening of Finacial : Bids To be announced later vii. Venue of Technical and Finacial Bids : opening Room No. 627 (S), Sewa Bhawan, R.K. Puram, New Delhi. 8. for Issue of Bidders are advised to study all technical and commercial aspects, instructions, forms, terms and specifications carefully in the tender document. Failure to furnish all information required in the tender document or submission of a Tender not substantially responsive to the tender document in every respect will be at the Bidders risk and may result in the rejection of the bid. 4 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 9. 10. 11. 12. 13. There will be a pre-bid meeting on March 12, 2015 at 11:00 AM in Sewa Bhawan, CWC, R.K. Puram, New Delhi-110066 to clarify the queries of the interested Bidders. CWC will not be responsible for any costs or expenses incurred by Bidders in connection with the preparation of bids. CWC reserves the right to cancel, postpone, withdraw the invitation for Bids without assigning any reason thereof and shall bear no liability whatsoever consequent upon such a decision if the situation so warrants. CWC reserves the right to reject any or all the tender(s) received without assigning any reason thereof. All correspondence with regard to the above shall be made to the following address: Deputy Director (SMD), 627 (S), Sewa Bhawan, CWC R.K. Puram, New Delhi – 110 066 Email – [email protected] Deputy Director (SMD), CWC, New Delhi 5 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines SECTION II INSTRUCTION TO BIDDERS 1. PROCEDURE FOR SUBMISSION OF TENDERS /BIDS: 1.1. The tender should be submitted in ‘TWO BID’ SYSTEM:a. Technical Bid: i. Technical Bid in one separate envelope, sealed, super scribed with the wordings “TECHNICAL BID”. ii. The “Technical Bid shall contain Earnest Money, the cost of Tender Document (if downloaded from website), both in the form of demand drafts as prescribed hereinbefore, pre-qualification documents and the technical proposal with all details & documents. iii. The Earnest Money Deposit (EMD) and cost of tender documents, if downloaded from the CPP Portal / CWC website should be submitted in separate envelope super scribed with the wordings “EMD”. iv. No rate should be quoted in the technical bid. b. Price (Financial) Bid i. Price (Finance) Bid is to be submitted in separate sealed envelopes, super scribed with the wordings “PRICE (FINANCIAL) BID”. 1.2. Both the Technical Bid envelope and the Price (Financial) Bid envelope, prepared as above, are to be kept in a larger single envelope super-scribed with “TENDER (TWO BID SYSTEM) FOR DEVELOPMENT OF A WEB BASED SOFTWARE APPLICATION FOR ONLINE MANAGEMENT OF BHAGIRATH MAGAZINES” so as to give a double cover protection. 1.3. The outer cover should also be sealed and addressed to the Deputy Director (SMD), CWC in the address mentioned hereinbefore. 2. COST OF TENDER: 2.1. The Bidder shall bear all costs associated with the preparation and submission of its bid, including cost of presentation for the purposes of clarification of the bid, if so desired by the Purchaser and the Purchaser, will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the Tendering process. 3. CONTENTS OF THE TENDER DOCUMENT: 3.1. The broad requirement of the Work, Tender procedures and contract terms are prescribed in this Tender Document comprising of: (a) Section-I - Invitation for Bids (b) Section II - Instructions to Bidders; (c) Section III - General Conditions of Contract; (d) Section IV - Scope of Work and Functional Requirements (e) Section V – Bid Schedules 6 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 3.2. The Bidder is expected to examine all instructions, forms, terms and requirements in the Tender Document. Failure to furnish all information required by the Tender Document or submission of a bid not substantially responsive to the Tender Document in every respect will be at the Bidders risk and may result in the rejection of the bid. 4. CLARIFICATION OF TENDER DOCUMENT: 4.1. A prospective Bidder requiring any clarification on the Tender Document may notify the Purchaser in writing to Deputy Director (SMD), CWC at the mailing address indicated in Section I. The Purchaser shall furnish the clarifications, if any at the time of Pre-bid Meeting on 12.03.2015. 5. AMENDMENT OF TENDER DOCUMENT: 5.1. At any time prior to the last date for receipt of bids, the Purchaser, may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Bidder, may modify the Tender Document by online notification of amendment on Central Public Procurement (CPP) Portal URL www.eprocure.gov.in and CWC website URL www.cwc.gov.in and such amendment shall be binding on all Bidders 5.2. In order to provide reasonable time to prospective Bidders to take the amendment into account in preparing their bids, the Purchaser may, at its discretion, extend the last date for the receipt of Bids. 6. LANGUAGE OF BIDS: 6.1. The bid prepared by the Bidder, as well as all correspondence and documents relating to the bid exchanged by the Bidder and CWC, shall be in English only. 7. DOCUMENTS COMPRISING OF BIDS: The bids prepared by the Bidder shall comprise of the following components 7.1 The following documents are to be submitted in the technical bid part: a. Bid particulars as per Annexure 5.1.1 of Section-V. b. Technical bid letter as per Annexure 5.1.2 of Section-V. c. Pre-qualification documents to establish eligibility criteria as under: i. Demand Drafts towards Bid Security/ Earnest Money Deposit and cost of tender documents, if downloaded from the website. ii. Copy of previous three years Income-tax Clearance Certificate, iii. Copy of documents in proof of TIN No and PAN No. iv. Company registration certificate v. Copy of audited Balance sheet of last three years. vi. Copy of appropriate value of valid supply order with successful completion certificates of similar supply orders executed during the last 5 years as on 31.03.2014. 7 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines vii. Documents in support of ISO certification viii. Undertaking that the Bidder has not been blacklisted by any Central/ State Government/ Public Sector Undertaking/ Autonomous Bodies under Central and State Governments in India. ix. Documents to certify that the Bidder is empanelled with any Central/ State IT department for undertaking Website / Web Based application development work. Copy of empanelment letter should be enclosed. x. Proof of office address in Delhi /NCR. d. Following documents as required in clause 15.2 of Section-II of the tender document for technical evaluation: 7.2 i. Technical proposal with organization profile indicating brief bio sketches of key personnel to be deployed on this project with their experience and skills in similar projects, proposed solution, approach, methodology, work plan and Standard Operating Procedure (SOP) stating the full details in which project will be get completed. ii. Work orders of satisfactory completed applications costing more than Rs. 2.4 lacs for Central Government / State Government/ PSU Govt. iii. Details (Bio-data) of professional staff to be deployed for this project. iv. Documents in support of qualification and experience of Team leader. v. Documents in support of CMMI certification, If any. The following documents are to be submitted in the financial bid part: a. Financial bid letter as per Annexure 5.2.1 of Section-V. b. Price Schedule as per Annexure 5.2.2 of Section-V. 8. BID PRICES: 8.1 The Bidders would have to quote the prices in Indian Rupees only for the total scope of work. 9. FIRM PRICES: 9.1 Prices quoted must be firm and final and shall remain constant throughout the period of the contract and shall not be subject to any upward modifications, whatsoever. 10. DISCOUNT: 10.1 The Bidders are advised not to indicate any separate discount. Discount, if any, should be merged with the quoted prices. Discount of any type, indicated separately, will not be taken into account for evaluation purpose. However, in the event of such an offer, without considering discount, is found to be the lowest, the Purchaser shall avail such discount at the time of award of contract. 11. BID SECURITY/ EARNEST MONEY DEPOSIT (EMD): 8 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 11.1 11.2 11.3 11.4 The Bidder has to submit a Bid Security/ Earnest Money Deposit (EMD) of Rs. 12,000/- (Rupees Twelve Thousand Only) in the form of a Demand Draft drawn in favour of DDO-II, CWC, New Delhi, payable at New Delhi. The Bid Security Cost shall remain valid for a period of 120 days. The E.M.D may be forfeited due to following reasons: a) If the Bidder withdraws bid during the period of bid validity. b) If the Bidder, having been notified of the acceptance of its bid by the Purchaser during the period of bid validity. i. fails or refuses to execute the Contract Form, if required; or ii. fails or refuses to furnish the Performance Security, in accordance with the instructions to Bidders; 11.5 Unsuccessful Bidder’s EMD shall be refunded back as promptly as possible, but not later than thirty (30) days after the expiry of the period of bid validity. The Bid Security of successful Bidder shall be returned only after the submission of their acceptance against the issued award of contract within the stipulated time period and furnishing of the performance security. 12. PERIOD OF VALIDITY OF BIDS: 12.1 12.2 The offer submitted by the Bidder shall be valid for a period of 120 days from the date of opening of technical bid. A proposal valid for a shorter period may be rejected as nonresponsive. In exceptional circumstances, CWC may solicit the Bidder's consent for an extension of the validity period. The request and the responses thereto shall be made in writing (or by fax or email). A Bidder may refuse the request without forfeiting its bid security. A Bidder granting the request will not be required nor permitted to modify its bid. 13. LAST DATE FOR RECEIPT OF BIDS: 13.1 Bids must be received by the Purchaser at the address specified in Section I not later than the time and date specified in Section I. In the event of the specified date for the receipt of Bids being declared a holiday for the Purchaser, the Bids will be received up to the appointed time on the next working day. The Purchaser may, at its discretion, extend the last date for the receipt of bids by amending the Tender Document, in which case all rights and obligations of the Purchaser and Bidders previously subject to the last date will thereafter be subject to the last date as extended. 13.2 14. LATE BIDS: 14.1 Any bid received by the Purchaser after the appointed time on the last date for receipt of bids prescribed by the Purchaser will be rejected and/or returned unopened to the Bidder. 15. BID EVALUATION PROCESS: 9 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 15.1 The evaluation of the bids will be based on the Combined Quality and Cost Based Selection (CQCBS) Method 15.2 Technical Evaluation: An Evaluation Committee shall evaluate the Technical Proposals only for those Bidders who satisfy the pre-qualification/ eligibility criteria. The Bidders will be assessed based on the Company Profile having various factors related to their organization, manpower, area of expertise, similar developments and mainly technical proposal and their understanding of the work and demonstrating their capability to successfully execute the work. During the process of evaluation of the technical proposal, the Bidder might be required to make presentation on its Proposal and the date and time of the presentation /interactions will be intimated individually. The Technical evaluation will be done on the basis of the following criteria with maximum marks of 100. The weightage for each factor of the criteria shall be as follows:Sl. No. 1 2 3 4 5 6 7 Criteria Level Experience of the firm Score Maximum Score ≥ 5 Years and <10 Years 5 10 ≥ 10 Years 10 Number of applications costing 1 to 2 more than Rs. 2.4 lacs 3 to 5 developed for Central Government Department/ State 6 and above Government Department/ Central Autonomous Body/ Central Public Sector Undertaking 5 7 10 Average Turnover in last three ≥ Rs. 30 lakh and < Rs. 50 years lakh 5 ≥ Rs. 50 lakh and < Rs. 1 crore 7 ≥ Rs. 1 crore 10 Professional Staff to deployed for this project. be 1 to 2 5 3 to 4 7 5 and above 10 Graduate 7 Post Graduate 10 Upto 3 Years 5 3 to 5 Years 7 5 Years and above 10 ISO Certificate 5 Qualification of Team Leader Experience of Team Leader. Quality Certification 10 10 10 10 10 10 10 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines Sl. No. 8 Criteria Level Score ISO Certificate & CMMI level 3 Certificate 7 ISO Certificate & CMMI level 4 Certificate 10 Maximum Score Experience in building web portal for editing/ publishing technical papers, understanding of CWC’s requirement, proposed solution, approach, methodology, work plan for performing the assignment 30 30 Total 100 100 The minimum qualifying total score for the technical bid shall be 50. The financial bids of only those Bidders shall be opened whose score is 50 or above in technical bids. The Bidders whose offers have been selected after technical evaluation shall be informed separately. Such selected Bidders may attend the opening of financial bids. 15.3 Financial Evaluation: The financial proposals of the technically qualified Bidders will be opened in presence of those Bidders or their representatives whose bids are short listed for financial evaluation. Evaluation of financial bids will lead to selection of consultant after adding of scores in technical and financial proposals with respective weight-ages, which shall be 0.7 for technical bid and 0.3 for financial bid. Formula for Final Bid Evaluation will be as under: Bm = 0.7 (TM) + 0.3 (Fn) Fn = (Fmin / Fb)*100 Bm is total marks of the Bidder in consideration TM is Technical Marks of the Bidder in consideration Fn is Normalized financial score of the Bidder in consideration Fb is Evaluated Cost of Bidder under consideration Fmin is Minimum evaluated cost of any Bidder 15.4 Arithmetic Error, if any, in the price breakup will be rectified on the following basis: (a) If there is discrepancy between cost as quoted in words and figures, the quoted rate in words shall prevail. 11 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines (b) If there is discrepancy in total project cost and sum of quoted cost of the components of the project, the quoted rate for individual component of the project shall prevail. 15.5 Ranking of the Bidders will be done according to the total marks obtained. Bidder who has obtained maximum marks will be ranked first and so on. 16. PURCHASER'S RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS: 16.1 The Purchaser reserves the right to accept any bid, and to annul the Tender process and reject all bids at any time prior to award of Contract, without thereby incurring any liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder or Bidders of the grounds for the Purchaser's action. Bids that are not accompanied with Earnest Money Deposit (EMD) /Bid Security and Tender fees shall be rejected outright. 16.2 17. LETTER OF INTENT / NOTIFICATION OF AWARD: 17.1 The letter of intent / notification of award shall be issued to the successful Bidder whose bid has been determined to be substantially responsive and has been determined as the lowest evaluated bid, provided further that the Bidder is determined to be qualified to perform the Contract satisfactorily. The successful Bidder shall be required to furnish a letter of acceptance to it within 5 days of issue of the letter of intent / notification of award by Purchaser. 18. SIGNING OF CONTRACT: 18.1 Within 7 days of issue of the letter of intent / notification of award by Purchaser, the successful Bidder shall have to sign a contract incorporating all agreements between the parties 19. PERFORMANCE SECURITY: 19.1 Within 15 days of the receipt of notification of award from the Purchaser, the successful Bidder shall furnish the performance security in accordance with the Conditions of Contract, in the form of a Guarantee Bond from a Nationalised / Scheduled Bank. 12 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines SECTION III GENERAL CONDITIONS OF CONTRACT 1. DEFINITIONS: 1.1 In this Contract, the following terms shall be interpreted as indicated: 2. 2.1 3. 3.1 (a) "The Client" or “The Purchaser” means the President of India acting through the Chairperson, CWC, New Delhi. (b) "Purchase Officer" means the officer signing the acceptance of tender and includes any officer who has authority to execute the relevant contract on behalf of the Client. (c) The "Contract" means the agreement entered into between the Client and the Contractor as recorded in the Contract Form signed by the Client and the Contractor, including all attachments and annexes thereto and all documents incorporated by reference therein. (d) The "Contractor " or “Vendor” means the firm or the company selected through tendering process and shall be deemed to include the Contractor's successors, representatives (approved by the Client), heirs, executors, administrators and permitted assigns, as the case may be, unless excluded by the terms of the contract. (e) "The Contract Price" means the price payable to the Contractor under the Contract for the full and proper performance of its contractual obligations; (f) "Service" means services to be provided by the Contractor as per the requirements of this document and any other incidental services, such as provision of technical assistance, training and other such obligations of the Contractor covered under the Contract; (g) "Acceptance of Tender" means the letter/Email/ fax or any memorandum communicating to the Bidder the acceptance of his tender and includes an advance acceptance of his tender. APPLICATION: These General Conditions shall apply to the extent that provisions in other parts of the Contract do not supersede them. STANDARDS OF PERFORMANCE: The Contractor shall perform the Services and carry out it's obligations under the Contract with due diligence, efficiency and economy, in accordance with generally accepted techniques and practices used in the industry and with professional engineering and consulting standards recognized by international professional bodies and shall observe sound management, engineering practices. It shall employ prudent technical and engineering practices. It shall employ advanced technology and safe and effective equipment, machinery, material and methods. The Contractor shall always act, in respect of any matter relating to this Contract, as faithful advisors to the Client and shall, at all times, support and safeguard the Client's legitimate interests in any dealings with Third Parties. 13 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 4. USE OF CONTRACT DOCUMENTS AND INFORMATION: 4.1 The Contractor shall not, without the Client's prior written consent, disclose the Contract, or any provision thereof, or any specification, plan, drawing, pattern, sample or information furnished by or on behalf of the Client in connection therewith, to any person other than a person employed by the Contractor in the Performance of the Contract. Disclosure to any such employed person shall be made in confidence and shall extend only so far, as may be necessary for purposes of such performance. 4.2 The Contractor shall not, without the Client's prior written consent, make use of any document or information except for purposes of performing the Contract. 5. PERFORMANCE GUARANTEE: 5.1 Within 15 days after the receipt of notification of award of the Contract from the Client, the successful Bidder shall furnish Performance Guarantee to the Client, which shall be equal to 10% of the value of the Contract and shall be in the form of a Guarantee Bond from a Nationalised / Scheduled Bank. The validity of the Performance guarantee submitted should be for a period of two months beyond the expiry of warranty period. 5.2 The performance guarantee shall be deemed to govern the following guarantees from the successful Bidder, in addition to other provisions of the guarantee: The application developed/ supplied under the contract shall be free from all defects/ bugs and upon written notice from the client, the successful Bidder shall fully remedy, free of expense to the client, all such defects/ bugs as developed during the warranty period. To fulfill the conditions of work contract/purchase order. The performance guarantee is intended to secure the performance of the entire system. However, it is not to be construed as limiting the damages stipulated in any other clauses. 6. PROJECT SCHEDULE: 6.1 The Beta version of the software has to be delivered within two months from the date of award of contract. The complete development and delivery of final software has to be completed within six months from the date of award of contract. 7. WARRANTY AND ANNUAL MAINTENANCE: 7.1 The Bidder shall provide maintenance and technical support/ warranty for 12 months from the date of taking over after commissioning by the consignee during which, service should be provided free of cost. After warranty period, services by way of Annual Maintenance service contract have to be provided for two years. 14 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 8. CHANGE ORDERS: 8.1 The Client may at any time, by a written order given to the Contractor make changes within the general scope of the contract. 8.2 If any such change causes an increase or decrease in the cost of, or the time required for, the Contractor’s performance of any part of the work under the Contract, whether changed or not changed by the order, an equitable adjustment shall be made in the Contract Price or delivery schedule, or both, and the Contract shall accordingly be amended. Any claims by the Contractor for adjustment under this Clause must be asserted within thirty (30) days from the date of the Contractor’s receipt of the Purchaser’s changed order. 9. CONTRACT AMENDMENTS: 9.1 No variation in or modification of the terms of the Contract shall be made except by written amendment signed by both the parties i.e. the Contractor and the Client. 10. ASSIGNMENTS: 10.1 The contractor shall not assign, in whole or in part, its obligations to perform under this Contract, except with the Department’s prior written consent. 11. TERMS OF PAYMENT: 11.1 Payment will be made in Indian Rupees only. 11.2 Payment will be made with following milestones: Sl. Milestone achieved No. 1 After delivery of the Beta version of the software and acceptance by CWC. Payment % 30% of Work Order Value. 2 After delivery of the final software and testing/ acceptance by CWC. 50% of Work Order Value. 3 Onsite Training and user manual. 20% of Work Order Value. 11.3 The cost of annual maintenance contract after warranty period shall be paid in equal quarterly installments after successful maintenance including minor changes in the software, if any, against a certificate to this effect from the user during the quarter. 11.4 Payment will be made only after submission of Pre receipted bills in triplicate by the Contractor. 15 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 12. DELAYS IN THE CONTRACTOR’S PERFORMANCE: 12.1 Delivery of the Goods and performance of Services shall be made by the Contractor in accordance with the time schedule given in the tender document. 12.2 If at any time during performance of the Contract, the Contractor should encounter conditions impeding timely delivery of the Goods and performance of Services, the Contractor shall promptly notify the department in writing of the fact of the delay, its likely duration and its cause(s). As soon as practicable after receipt of the Contractor’s notice, the department shall evaluate the situation and may at its discretion extend the Contractor’s time for performance, with or without liquidated damages as per Clause of GCC, in which case the extension shall be ratified by the parties by amendment of the Contract. 12.3 Except as provided under Clause 15, a delay by the Contractor in the performance of its delivery obligations shall render the Contractor liable to the imposition of liquidated damages pursuant to Clause 13 unless an extension of time is agreed upon pursuant to Clause 12.2 without the application of liquidated damages. 13. LIQUIDATED DAMAGES: 13.1 Subject to Clause 15, if the Contractor fails to deliver its Services within the period(s) specified in the Contract, the department shall, without prejudice to its other remedies under the Contract, deduct from the Contract Price, as liquidated damages, a sum equivalent to the 0.5% per week (seven days) or part thereof the contract price of unperformed services for each week (seven days) or part thereof of delay subject to maximum deduction of 10% of the contract price. Once the maximum is reached, the purchaser may consider termination of the contract pursuant to clause 14. 14. TERMINATION FOR DEFAULT: 14.1 The Department, without prejudice to any other remedy for breach of contract, by written notice of default sent to the Contractor, may terminate this Contract in whole or in part. i. if the Contractor fails to deliver any or all of the Goods within the period(s) specified in the Contract, or within any extension thereof granted by the Department pursuant to Clause 12.2; ii. if the Contractor fails to perform any other obligation(s) under the contract. 15. FORCE MAJEURE: 15.1 Not withstanding the provisions of Clause 12, 13 and 14, the Contractor shall not be liable for forfeiture of performance security liquidated damages or termination for default, if and to the extent that, its delay in performance or other failure to perform the obligations under the Contract is the result of an event of Force Majeure. 15.2 For purposes of this Clause, “Force Majeure” means an event beyond the control of the Contractor and not involving the Contractor’s fault or negligence and not foreseeable. Such events may include but are not restricted to wars or 16 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines revolutions or civil commotions, fires, epidemics, quarantine restrictions and freight embargos 15.3 If a Force Majeure situation arises, the Contractor shall promptly notify the Department in writing of such condition and the cause thereof. Unless otherwise directed by the Department in writing, the Contractor shall continue to perform its obligations under the contract as far as reasonably practical, and shall seek, all reasonable alternative means for performance not prevented by the force Majeure event. 16. TERMINATION FOR INSOLVENCY: 16.1 The Department may at any time terminate the Contract by giving written notice to the Contractor if the Contractor becomes bankrupt or otherwise insolvent. In this event, termination will be without compensation to the Contractor, provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to the Department. 17. RESOLUTION OF DISPUTES: 17.1 The Client and the Contractor shall make every effort to resolve amicably by direct informal negotiations, any disagreement or disputes, arising between them under or in connection with the Contract. 17.2 For resolution of disputes, appropriate legal action shall be initiated in consultation with the Department of Legal Affairs, Government of India. Relevant section of Indian laws as amended from time to time shall be applicable and binding on the Bidder. 18. GOVERNING LANGUAGE: 18.1 The Agreement shall be written in English language. All correspondence and other documents pertaining to the Contract which are exchanged by the parties shall be written in English language. 19. APPLICABLE LAW: 19.1 The contract shall be interpreted in accordance with the Indian laws. 20. NOTICES: 20.1 Any notice given by one party to the other pursuant to this Contract shall be sent to the other party in writing or facsimile or email and confirmed in writing to the other party’s address specified. 20.2 A notice shall be effective when delivered or on the notice’s effective date, whichever is later. 20.3 The contractor is responsible for managing the activities of its personnel and will hold itself responsible for any misdemeanors. 20.4 The Contractor will treat as confidential all data and information about the Department, obtained in the execution of his responsibilities, in strict confidence and will not reveal such information to any other party without the prior written approval of the Department. 17 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines 20.5 The Department reserves the right to terminate the contract in full or in part with one month prior notice. 21. TAXES: 21.1 The successful Bidder shall be entirely responsible for all taxes, duties, license fees, etc., in respect of this contract and provisions of Income tax Act regarding deduction of tax at source shall apply. 18 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines SECTION IV SCOPE OF WORK To create awareness in the field of water resources, Central Water Commission publishes Bhagirath magazines quarterly in Hindi & English. Bhagirath (English) magazine is purely technical whereas Bhagirath (Hindi) is semi-technical. These two magazines are published by two different sections who work independently for collection of articles, preparation of manuscript and approval by Editorial Board. Presently for Contribution of papers, personalized requests are made to all the Chief Engineers of the Central Water Commission, authors who have been contributing to the magazines in the past and other organizations in the country engaged in the field of water resources development and management. Further, a general request to the readers for Contribution of papers is also contained in each of the issues of the magazines. To speed up the process of publication and global access of Bhagirath magazines, CWC intends to develop an on-line, wholistic and all inclusive webbased Bhagirath Magazines Management portal. The requirement is to develop a web based software application for management of Bhagirath magazines for online submission of articles by the authors, vetting of the articles by all concerned, content management, editing of articles, preparation of magazines manuscript, online access by the readers with their feedback and digital archival of back issues of Bhagirath Magazines. FUNCTIONAL REQUIREMENTS: The two Editors one each for Bhagirath (Hindi) and Bhagirath (English) Magazine will remain in the core of all the activities involved in publishing of their respective magazines and would require online tools for: Sending requests to authors for contributing articles. Submission of articles by authors. Redirecting articles to specialized Directorates/ Units of CWC for vetting. Compilation of observations/ suggestions on articles at all the stages. Content management and editing of articles. The content of articles created in the web based software application should be compatible with the major publishing softwares like Adobe In Design, Corel Draw, Microsoft Publisher etc. for preparing the manuscript of magazines offline. Uploading and forwarding the draft manuscript of magazines to the members of the Editorial Board for their observations/ suggestions. Uploading the published magazines and submission of feedbacks by the readers. Auto generated e-updates to authors about the status of their articles at various stages of publishing process. Tool to view the published magazine online with search facility. Digital archiving of back issues of Bhagirath magazines with search facility. 19 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines SECTION V BID SCHEDULES Annexe 5.1.1 (Technical Bid) BID PARTICULARS Name of the Bidder: Address of the Bidder: Telephone: Fax: e-mail: Website: 1. Contact Details of the Person authorised to make commitments to CWC Name: Designation: Mobile No.: FAX No.: E-mail id: 2. Company/ Firm Details [Registration certificate to be enclosed] Type of Company [Govt. / PSU/ Pub. Ltd/ Pvt. ltd/ Partnership / Proprietary.] Registration No., and date of registration Year of Establishment Incorporation/ Sales Tax Number [copy to be enclosed] Income Tax Number [copy to be enclosed] 4. Financials [fill in the details and attach proof of the same] Turnover [in lakh] 2011-2012 2012-2013 2013-2014 5. References [ to attach proof] 20 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines Names of two or more buyers (with Names of contact persons, their designations, complete postal address, telephone, tax, telex and e-mail addresses, for whom software applications have been developed.in the past 5 years and to whom reference may be made by CWC regarding the Bidder’s technical and delivery ability. Sl. No. Name Address and Contact Details Details of Software Application Developed PO details PO No and Date [attach PO masking price] Place: .......................... Date: .......................... Signature with Seal 21 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines Annexe 5.1.2 (Technical Bid) Technical Bid Letter The Deputy Director (SMD) Central Water Commission, Room No.627(S), SewaBhawan, R.K.Puram,New Delhi-110066. Ref : Tender No: Sir, We, the undersigned, offer to provide the services for development of Web Based Software Application for Online Management of Bhagirath Magazines and other related services in accordance with the tender document no at the prices and rates mentioned in the Price Bid in a separate sealed cover. 2. Each page of the Technical and Financial proposal has been signed by the Authorized Signatory. 3. We enclose herewith the complete Technical Bid as required by you. This includes : a. Bid Particulars (Annexe 5.1.1) b. Technical Bid Letter (Annexe 5.1.2) c. Pre-qualification Documents. d. Documents required for technical evaluation. 4. Bid Security (Earnest Money) for an amount equal to Rs. 12, 000 (Rupees Twelve Thousand only) and Tender Fee of Rs. 500/- (Rupees Five hundred only) (if the tender document has been down loaded from CPP Portal/ CWC website) is enclosed in a separate sealed Cover. 5. We agree to abide by our offer for a period of 120 days from the date fixed for opening of the Technical Bids. 6. It is certified that ours is a ISO certified company registered under Indian Companies Act 1956 and never blacklisted by any Government Department/ PSU. 7. We have carefully read and understood the terms and conditions of the tender and the conditions of the contract applicable to the tender. We do hereby undertake, that, in the event of acceptance of our bid, the services shall be provided as stipulated in the Tender document and that we shall perform all the incidental services. 8. We do hereby undertake, that, until a formal contract is prepared and executed, this bid, together with your award of contract and our acceptance shall constitute a binding Contract between us. Dated this day of Authorised Signatory Name & Designation: Company Seal 22 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines Annexe 5.2.1 (Price Bid) Price Bid Letter The Deputy Director (SMD) Central Water Commission, Room No.627(S), SewaBhawan, R.K.Puram,New Delhi-110066. Ref : Tender No: Sir, Having examined the Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines, we, the undersigned, offer to provide services in conformity with the Tender Document No. ………………for the sum of (Total bid amount in words and figures). 2. We enclose herewith the Price Schedule in the prescribed form. 3. We have carefully read and understood the terms and conditions of the tender and the conditions of the contract applicable to the tender and we do hereby undertake to develop and deliver the web based software in accordance with the time schedule specified in the Tender document. 4. We agree to abide by our offer for a period of 120 days from the date fixed for opening of the Technical Bid. 5. We understand that you are not bound to accept the lowest or any bid you may receive. 6. If our bid is accepted, we will provide Bank guarantee for a sum equivalent to 10% of the Contract Price for the due performance of the Contract as prescribed in the Tender document. 7. We do hereby undertake, that, until a formal contract is prepared and executed, this bid, together with your award of contract and our acceptance shall constitute a binding Contract between us. Dated this day of Authorised Signatory Name & Designation: Company Sea 23 Tender Document for Development of Web Based Software Application for Online Management of Bhagirath Magazines Annexe 5.2.2 (Price Bid) Price Schedule Sl. No. Description of Work 1 Development of Web Based Software Application for Online Management of Bhagirath Magazines including user training & one year warranty. 2 Two Year’s Maintenance Service after warranty period. Quoted Rates Quoted Rates (In Figures) (In Words) (Rates should be quoted in INR inclusive of all taxes) Total Bid Price in Rs.____________________ In words____________________________________________________ Dated this day of Authorised Signatory Name & Designation: Company Seal 24
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