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WHEN:
May 6, 2015
WHAT:
Constructive Conflict Management – Gary McDougall
DESCRIPTION:
The instructor will discuss how and why conflict occurs in the workplace and discuss solutions for dealing with it
and avoiding it in the future. Topics will include professionalism, defusing angry and aggressive subjects, and
understanding who people act as they do during conflicts. Both presentations and interactive discussion will be
used throughout the course to help identify the difference between people's positions and their interests. The
course will conclude with an interactive skills practice session focusing on newly learned Active Listening Skills.
For more information please visit www.conflict-solutions.ca

This seminar would count for 7.5 hours towards Land Agent License renewal
WHERE:
Four Points by Sheraton
7230 Argyll Road
Edmonton, Alberta
SCHEDULE:
8:00 AM to 8:30 AM – Registration
12:00 PM to 12:30 PM - Lunch
8:30 AM to 4:30 PM – Course
PRICE (non-refundable):
Payment required by May 1, 2015
Member: $200.00
Non-Member: $250.00
Make Cheque(s) payable to:
AASLA
Send To: D.R. HURL & ASSOCIATES LTD
#232, 2833 Broadmoor Blvd.
Sherwood Park, Alberta T8H 2H3
Attention: Neil Rysavy
E-mail Registration to: [email protected]
NAME:
AASLA:
COMPANY:
REGISTERED
PAID
PHONE:
Member
Non-Member
E-MAIL:
AASLA Acknowledgement