FY 2016 Budget Work Session April 6, 2015 Presented by: Mary Welch, Interim Director Kathy Mount, Operations Director MISSION STATEMENT Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals 2 HUMAN RESOURCE SERVICES Programs/Services Employee & Labor Relations Training and Education Personnel Services Disability Programs Information Systems Employee Benefits Temporary Assignment Pool 3 MANDATED SERVICES • Civil Service examinations, classification, certification, salary administration, and disciplinary appeals • Labor Negotiations • Unemployment Insurance • Employee Benefits Administration • Countywide Policy Development • Layoff Administration and Support Services • Disability Programs Management • Temporary Assignment Pool (TAP) Program • Step-Up Program 4 DISCRETIONARY SERVICES • Training and Workforce Development • Re-Entry Program • Human Resources IT Support 5 ACCOMPLISHMENTS FISCAL YEAR 2014 – 2015 6 ACCOMPLISHMENTS PERSONNEL SERVICES • Expanded the Computer-Based Testing Center for improved timeliness and reduced expenses. • Explored the feasibility of online testing for selected positions. • Increased outreach efforts by launching an Alameda County Showcase page highlighting why employees love working for the County. • Uploaded 90 career ladders on the HR website to provide career information for employees and applicants. • Developed an electronic Position Description Questionnaire for employees wishing to participate in a classification study. 7 ACCOMPLISHMENTS EMPLOYEE/LABOR RELATIONS • Developed a Countywide Mutual Respect Policy. • Developed a Nepotism Policy and began the meet and confer with the employee organizations. • Implemented a program to train Departmental Personnel Officers. TRAINING AND EDUCATION • Identified the requirements to upgrade audio-visual systems. • Developed, implemented and marketed expanded e-learning for continuous learning. • Developed training programs to support sustainable practices in with the Climate Action Teams. 8 ACCOMPLISHMENTS EMPLOYEE BENEFITS • Improved the UnitedHealth Care and Kaiser Wellness programs in coordination with Risk Management. • Researched a third party administrator to administer benefits for the DCAP, FSA, COBRA and Adoption Assistance programs. • Researched and recommended changes to the plan design of the County Allowance Credit in light of IRS Notice 54. • Increased employee participation in the County Commuter Benefit Plan with the Climate Action Teams. • In partnership with GSA, the Auditor and County Counsel, researched and received approval of a Mortgage Loan Program. 9 ACCOMPLISHMENTS DISABILITY PROGRAMS • Expanded the centralization of disability management, which now includes: SSA, CDA, ITD, Library, Probation and HCSA. • Helped plan and conducted a training session at the 2014 Disability Employment Conference. • Conducted 12 briefings on “Disability Law & Leaves” for all managers & supervisors in the Social Services Agency. • Worked with staff in HRS and GSA to expand the Disability Programs office space. 10 ACCOMPLISHMENTS TAP • Completed the expansion of the Computer-Based Testing Center to accommodate an increased number of candidates. • Implemented online self-scheduling for candidate assessments through JobAps which eliminated numerous calls and manual scheduling. • Reviewed and evaluated the efficiency of the onboarding process to eliminate duplicate efforts. • Revise and updated the TAP Employee Handbook to clarify and reflect updated operations. 11 ACCOMPLISHMENTS INFORMATION SYSTEM •In partnership with ITD and the CAO, designed, tested and implemented County’s Position Management system (PREQ) upgrade. •Created and delivered PREQ and HRMS training to countywide users. •Worked in collaboration with the CAO and ITD to implement new EEO reporting requirements. •Assisted the Personnel Services Division in the development of the career ladders on the Human Resource Services website. 12 ACCOMPLISHMENTS COUNTYWIDE • In partnership with ITD and the Auditor, planned the upgrade of HRMS 9.2. • Developed a plan and timeline for the implementation of Electronic Personnel and Medical Files. • Worked with disability advocates in the community to strengthen our partnership on the Step-Up Program. 13 GOALS AND CHALLENGES Fiscal Year 2015-2016 14 GOALS AND CHALLENGES PERSONNEL SERVICES • Explore implementing mobile technology with our online application system to increase accessibility. • Expand the use of Social Media to increase the visibility of job opportunities. • Work with the Millennial Career Development Task Force to plan and implement enhancements to the job specifications. • Work with departments to incorporate the Supervision/Management Certificate as a substitution pattern in departmental classes. • Streamline and revise the process for creating specialty designations. • Manage the SSA Eligibility Technician Classification Study. 15 GOALS AND CHALLENGES EMPLOYEE/LABOR RELATIONS • Complete the meet and confer process for the countywide Mutual Respect Policy. • Revise the countywide Smoking Policy to include e-cigarettes. • Monitor and evaluate the program to train Departmental Personnel Officers in 3 departments. • Develop an FY 2015-16 negotiation strategy. • Open and complete labor negotiations with multiple labor groups. 16 GOALS AND CHALLENGES TRAINING AND EDUCATION • Increase access to online learning. • Plan and conduct “Career and Education Fair” for employees. • Develop and implement a Training Consortium with interested public agencies in Alameda County. • Implement recommendations from the Millennial Career Development/Mobility Task Force, such as a possible: • • • • • Manager as Coach training program Countywide Tuition Reimbursement program Countywide Mentoring Program Management Talent Exchange Program, Brown Bag networking and career forums 17 GOALS AND CHALLENGES EMPLOYEE BENEFITS • In partnership with the Auditor and ITD, implement the new Health Care Tax reporting requirement established by the Federal Government. • Implement a third party administrator to administer the DCAP, FSA and COBRA and Adoption Assistance plans. • Implement the Mortgage Loan Program. • Expand employee discount program offerings. • Explore the feasibility of digitally imaging employee benefit files to increase sustainability. 18 GOALS AND CHALLENGES DISABILITY PROGRAMS • Explore expanding the centralization of the disability management function. • Update the Disability Programs Internet and Intranet sites. • Explore updated technology to track Family and Medical Leaves. • Explore options for converting paper medical files to electronic medical files. 19 GOALS AND CHALLENGES INFORMATION SYSTEM • Automate specialty designations and submission of the electric Position Description Questionnaire. • Evaluate implementing the HRMS Performance Management functionality to pilot department(s). • Explore implementing job data transactions in HRMS utilizing SmartERP to be more efficient and timely. 20 GOALS AND CHALLENGES TAP • Schedule site visits where TAP employees are assigned to gain a better understanding of departmental needs. • Explore options to convert paper-based skill assessments to computer based testing to reduce paper usage and increase the efficiency. • Explore the feasibility of e-signatures for job order processing. • Work with the Personnel Services to maximize the use and capability of JobAps as a database. 21 HRS MAINTENANCE OF EFFORT Budget Fiscal year 2015-2016 22 FY2016 MOE OVERVIEW Program 2014-2015 Approved Budget 2015-2016 Recommended MOE Difference % Change $12,549,102 $13,180,213 $631,111 5.03% Revenue $2,916,558 $2,915,604 -$954 -0.03% Net County Cost $9,632,544 $10,264,609 $632,065 6.56% 76.706 78.71 2.004 2.61% Appropriations Total FTE 23 FY 2016 MOE BY PROGRAM Program Appropriation Revenue Net County Cost FTE Position Personnel Services $7,682,256 $2,222,829 $5,459,427 46.87 Employee & Labor Relations $1,392,527 N/A $1,392,527 8 Training & Education $1,712,421 $303,835 $1,408,586 8.67 $128,343 $93,276 $35,067 1 $2,264,666 $295,664 $1,969,002 14.17 $13,180,213 $2,915,604 $10,264,609 78.71 Unemployment Insurance Employee Benefits Total Human Resource Services 24 FY 2016 APPROPRIATIONS BY PROGRAM Employee Benefits $2,264,666 Unemployment 17.18% Insurance $128,343 0.97% Training & Education $1,712,421 12.99% Employee & Labor Relations $1,392,527 10.57% Personnel Services $7,682,256 58.29% 25 FY 2016 REVENUE BY PROGRAM Unemployment Insurance $93,276 3.20% Employee Benefits $295,664 10.14% Training & Education $303,835 10.42% Personnel Services $2,222,829 76.24% 26 FY2016 MOE BY MAJOR OBJECT Major Object 2014-2015 Approved Budget 2015-2016 Recommended MOE Difference % Change Salary & Employee Benefits $10,175,842 $10,790,041 $614,199 6.04% Services & Supplies $4,342,893 $4,591,453 $248,560 5.72% $6,000 $6,000 0 0% Fixed Assets 27 FY2016 MOE APPROPRIATION BY MAJOR OBJECT Fixed Assets $6,000 0.04% Services & Supplies $4,591,453 29.84% Salary & Employee Benefits $10,790,041 70.12% Intra Fund Transfer $-2,207,281 28 QUESTIONS ? 29 Thank You For Your Support 30
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