Information Technology Department FY 2015/2016 BUDGET PRESENTATION TIM DUPUIS, CIO/REGISTRAR OF VOTERS APRIL 2015 1 Mission Statement Provide Alameda County with Technology Services focused on: Strategic Planning and Consulting Infrastructure and Cloud Services Application Services Radio and Telephony Services Web/Mobile Technologies Project/Portfolio Management Open Data Citizen Engagement 2 Mandated Services The Information Technology Department provides support services to departments in carrying out their mandated services. All services are discretionary. 3 2014-2015 Accomplishments 2014 Merit Award Recipient 2014 Achievement Award 2014 Innovation Award 2014 Integrator Award 2014 Achievement Awards Stone Soup - Best Recipe Award Socrata Magazine 7th Place 4 2014-2015 Accomplishments EDP Apps Challenge 2014 Dublin High School Mini-Hackathons Refreshed Data Portal Rethink AC 2014 Office of Emergency Services 8 Community Apps Portfolio of Ideas New Open Budget Website 5 2014-2015 Accomplishments 6 2014-2015 Accomplishments Modernization of Core Systems: Completed exemptions, exclusion and input modules of of the Assessor’s IMPROVE.NET. Completed the Event Phase of the eCRIMS Modernization Project. Modernized the legacy Position Requisition Application System. . 7 2014-2015 Accomplishments Re-engineered Inefficient Processes: Implemented the Assessor Canvassing App resulting in a 50% increase of properties canvassed in one-half the time. In partnership with the Auditor-Controller, implemented an automated invoicing system reducing verification time by 80% and reducing scanning/storage costs by $500k annually. Automated the DUI, Ramey and Stegald warrants process, reducing approval time by 95% and allowing approvals anywhere/anytime. 8 2014-2015 Accomplishments Implemented the County’s Technology Efficiency Initiative: Implemented a Tech Reuse program to ensure data loss prevention and enhance lifespan of existing technology investments. Implemented DocuSign, an enterprise eSignature and eForms solution as a tool to reduce paper and streamline business processes. Captured aerial photography of Alameda County and integrated images with GIS. 9 2014-2015 Accomplishments Implemented and Expanded Collaboration Tools: Consolidated Microsoft Office 365 (Enterprise Agreement) Licensing. Deployed LYNC Countywide for employee collaboration. Promoted the use of video conferencing supporting the Climate Initiative. Increased the use of SharePoint 2013 providing new avenues for collaboration, team building, and sharing of documents within the county. 10 2014-2015 Accomplishments Expanded and supported a secure, reliable infrastructure for Alameda County: Migrated the County’s disaster recovery site to Sonoma County. Enhanced the wireless network services of many County facilities. . Upgraded Lawnet Infrastructure. 11 2014-2015 Accomplishments Enhanced Telephony and Radio Services: Enhanced monitoring and alert notifications for the Public Radio System. Assessed viability of implementing soft radio interoperability with EBRCSA. Upgraded the Tactical Interoperable Communication Kits. Implemented new telephony call center system to enhance customer service. Continued to deploy Voice over IP (VoIP). 12 2014-2015 Accomplishments Students Training Apps Infrastructure 13 2015-2016 Goals Improve Alameda County Services and Information Delivery: Implement a new Salesforce Constituent Tracking System for the Board of Supervisors. Partner with Human Resource Services to design and build an automated onboarding solution that will eliminate paper and automate approval workflow. Partner with the District Attorney to design and implement a Human Trafficking Mobile/Web application that will be used to enforce SB1193 compliance. 14 2015-2016 Goals Implement the Countywide Efficiency Initiative: Continue to modernize legacy systems: Implement the Docket Phase of the eCRIMS Modernization Project. Proceed with the ALCOLINK Financials and HRMS 9.2 Upgrade. Support the Courts new Case Management System and the Sheriffs new Jail Management System. Develop Office 365 OneDrive for County agencies/departments. Continue building new imaging applications to reduce paper and improve workflow. Complete the transfer of the SSA technical staff to the Information Technology Department. 15 2015-2016 Goals Continue focus on the Alameda County Data Sharing Initiative and Citizen Engagement: Coordinate both internal (Rethink AC) and external hackathons (Apps Challenges) to promote open data, transparency and collaboration. Continue to use Social Media for two-way communication. Build and or refresh County Websites for easy access to County information. Continue to develop mobile web applications to support internal business practices and meet the needs of citizens doing business with the County. 16 Changes to Policy and Human Impact The Information Technology Department: Is an Internal Services Fund. Depends on budget from department revenues. Performs Technology Services for departments and agencies to improve efficiencies. Provides indirect support for the public. Reductions in department IT funding will impact our ability to provide technology solutions that benefit the employees and constituents of Alameda County. 17 Financial Summary 2015-2016 MOE OVERVIEW ITD 2014-2015 Approved Budget 2015-2016 Maintenance Of Effort Change from 2014-2015 Budget Amount % Appropriations $51,852,813 $57,254,629 $5,401,816 10.42% Intra Fund Transfer -$1,590,500 $0 $1,590,500 -100.00% Net Appropriations $50,262,313 $57,254,629 $6,992,316 13.91% Revenue $50,262,313 $57,254,629 $6,992,316 13.91% $0 $0 $0 0.00% 121.83 128.59 6.76 5.55% 67.92 65.92 -2.00 -2.94% 189.75 194.51 4.76 2.51% Net FTE – Mgmt FTE – Non Mgmt Total FTE 18 FY 2015-2016 Appropriation $57,254,629 Salaries & Employee Benefits $32.2M (56.2%) Discretionary Services & Supplies $18.7M (32.7%) Contingency Fund $0.6M (1.1%) Depreciation & Indirect Cost $3.4M (6.0%) Non-Discretionary Services & Supplies $2.3M (4.0%) Intra Fund Transfers - $0 19 Major Components Net County Cost Change Component Net Change Increased Salary & Employee Benefits $1,556,066 Increased Discretionary Services & Supplies $2,807,203 Increased Non-Discretionary Services & Supplies $30,325 Increased Other Charges (Indirect Cost & Depreciation) $1,008,222 Decreased Intra Fund Transfer $1,590,500 TOTAL APPROPRIATION CHANGE $6,992,316 Increased Charges for Services, Sales of Goods, Sales of Services $6,992,316 TOTAL REVENUE CHANGE $6,992,316 NET COUNTY COST $0.00 20 Financial Summary 2015-2016 MOE Overview CORPUS Appropriations 2014-2015 Approved Budget 2015-2016 Maintenance Of Effort Change from 2014-2015 Budget Amount % $4,636,097 $3,397,454 -$1,238,643 -26.72% FTE – Mgmt 1.00 1.00 0.00 0.00% FTE – Non Mgmt 0.00 0.00 0.00 0.00% Total FTE 1.00 1.00 0.00 0.00% 21 ITD FY 2015/2016 Budget Presentation Questions? 22
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