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10TH ANNUAL
ASSOCIATIONS FORUM
NATIONAL CONFERENCE
14 - 15 JULY 2015 • ADELAIDE CONVENTION CENTRE, SOUTH AUSTRALIA
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Australia and New Zealand’s premier event for the associations, charities and the not-for-profit sector.
Over 60 senior association and charity executives, experts and academics will gather in Adelaide to lead
discussions on:
• Achievements: Associations and charities’ contribution to economic growth and the community
• Developments: Advocacy, membership, technology, governance and the regulation of the sector
• Leadership: Opportunities for growth and engagement with the rest of the world
MAJOR SPONSORS AND PARTNERS
afnc.associations.net.au
# AFNC15
BRINGING ASSOCIATIONS TOGETHER
TO BOOST PERFORMANCE
Associations Forum Pty Ltd facilitates the sharing of
knowledge, information and experience among not for profit
organisations. With its mission of ‘Bringing Associations
Together to Boost Performance’ it provides training and
education on governance, membership, marketing, IT,
policy and lobbying and communications.
A commercial entity, Associations Forum operates as a
user group for all not for profit organisations. Members include
professional, trade and industry associations, sporting groups,
charities and special cause groups.
❝ This conference hit all the right buttons for me,
I found the presenters and panel sessions to be very relevant.
The presenters were knowledgeable and from a diverse
range of industries.❞
Helen Burdette, Executive Secretary/Company Secretary, Sleep Health Foundation
❝ As a first time delegate to the Associations Forum
National Conference, I found the 2 days extremely beneficial to
my organisation in helping us to meet the challenges of managing
a successful conservation not-for-profit organisation.❞
Kevin Evans, CEO, National Parks Association of NSW
❝ Well worth attending – first time delegate, top class speakers
with good examples. Ideal for all members of the team.❞
Julie Hood, CEO, New Zealand Veterinary Association
❝ A very ‘collegiate’ conference with many options to network
and learn. Speakers have uniformly been of a high calibre.
The catering has been excellent – probably the best I have
experienced in 20 years of going to conferences. ❞
Warren Overton, CEO, Australian Glass and Glazing Association
❝ Great program. Diverse Content. Relevant to not-for-profit
charities, service providers and of course associations.❞
Matt Burrows, CEO, Therapy Focus
Book now on +61 2 9904 8200
An Invitation to Adelaide from Associations Forum
We are delighted to bring association and charities together
in Adelaide, South Australia, at the 10th Associations Forum
National Conference on 14-15 July 2015. Now is the time to be
in the vibrant city of Adelaide.
The Event
The increasing popularity of Associations Forum National Conference is
demonstrated by strong delegate attendance and a sell-out exhibition.
Last year, the conference brought together over 400 delegates, making it
the largest gathering to discuss association-specific matters in the
southern hemisphere.
The 2015 Associations Forum National Conference technical program continues
the quality of previous years. The support of our presenters is greatly
appreciated, with CEOs, senior managers and experts sharing their knowledge
and experience on a range of practical matters.
Our theme this year is:
> Achievements
> Developments
> Leadership
The City
Adelaide is completing an unprecedented level of infrastructure development,
with wonderful facilities and resources that make it an ideal place to conduct
association and charity events.
In particular, the design and scale of the new West Building of the Adelaide
Convention Centre makes it a perfect destination for meetings. It is nestled in the
centre of a new $AUD3billion Riverbank convention, research and events precinct.
The highly integrated Riverbank precinct includes Adelaide Convention Centre,
one of the world’s largest biomedical research hubs - South Australian Health &
Medical Research Institute (SAHMRI), the iconic and redeveloped Adelaide Oval
plus major hotels, cultural, culinary and retail attractions.
Our Supporters
I would also like to thank our event sponsors and exhibitors. Our sponsors and
exhibitors have provided their services to the conference and also made it
possible for us to offer this high-level event at an affordable price.
Our special thanks go to Alec Gilbert of the Adelaide Convention Centre and
Damien Kitto of the Adelaide Convention Bureau and their teams for their
tremendous support throughout all stages of this event.
I would urge all associations and charities to consider making this event the
cornerstone of professional development for their staff and Directors in 2015.
All in attendance will be impressed by the conference content and Adelaide
facilities, services and hospitality.
John Peacock
General Manager, Associations Forum
ASSOCIATIONS
FORUM
Adelaide Convention Centre, South Australia
Tuesday 14 - Wednesday 15 July, 2015
NATIONAL CONFERENCE
DAY PRIOR: MONDAY 13 JULY 2015
2.00pm
Optional Tour 1 – Adelaide Oval
3.30pm
Optional Tour 2 – South Australian Health & Medical Research Institute (SAHMRI)
4.30pm
First Timers and Solo Attendees Session
5.30pm
Welcome Drinks
7.00pm
Gold Members’ Dinner (Invitation only)
RD
EARLY BIDAY
I
ENDS FR Y
29 MA
DAY ONE: TUESDAY 14 JULY 2015
7.15am
CEO Breakfast Networking Hour
8.00am
Registrations Open
8.45am
Welcome to the 10th Associations Forum National Conference – Denys Correll, Manager - Client Services, Associations Forum
8.50am
Welcome from the Adelaide Convention Bureau – Damien Kitto, CEO, Adelaide Convention Bureau
8.55am
Welcome from Gold Partner – Adam Leonard, Account Manager, Global Sales, Starwood Hotels & Resorts
9.00am
Stephen Durkin, CEO, Engineers Australia
9.25am
Panel: Stephen Durkin; Pauline Vamos; Linda Noble
10.15am
Morning Tea
11.00am
Parallel
Sessions
12.30pm
1.30pm
Parallel
Sessions
3.00pm
3.45pm
Parallel
Sessions
2A
Effective Political Engagement
2B
Business Development Techniques
to Attract and Retain Sponsors
2C
Myth Busting in the NFP Sector
3B
Strategies for Attracting
and Retaining Members
3C
Association Restructures
4B
Making Technology Work
for Your Association
4C
Top Ten Governance Tips
Lunch
3A
The Role of President
Afternoon Tea
4A
Achieving Change through Campaigns
5.15pm
Close of Day One
6.45pm
Conference Dinner – Adelaide Convention Centre: Mick Collis, Australian Vice Captain and World Championships Representative
11.00pm
After Party: InterContinental Adelaide
DAY TWO: WEDNESDAY 15 JULY 2015
8.30am
Parallel
Sessions
10.15am
10.45am
Parallel
Sessions
12.15pm
1.15pm
Parallel
Sessions
5A
Excellence in Volunteer Management
5B
Winning the Battle for Relevance
5C
Good Policy – An Essential Ingredient
to Successful Advocacy
6B
What CEOs should do in their
First 100 Days
6C
Top 15 Insights from 15 Years
of Advising Associations
7B
Income Generation from
Digital Opportunities
7C
Managing and Growing the
Small Association
Morning Tea
6A
Making Events Irresistible
to your Members
Lunch
7A
Health Sector Associations –
Do they have Different Challenges?
2.45pm
Afternoon Tea
3.15pm
Anthony Sork, Managing Director, Sork HC
4.30pm
Close of Conference
afnc.associations.net.au
KEYNOTE AND INTERNATIONAL SPEAKERS
Stephen Durkin, CEO, Engineers Australia
Stephen Durkin began his career working as a consulting engineer across Australia, Canada and Asia. In 1993, he was
named Engineer Australia’s ‘Victorian Young Engineer of the Year’.
Upon completing a MBA, Stephen worked for National Australia Bank in corporate strategy, change management, marketing
and executive leadership positions. Being exposed to a range of leadership styles has driven Stephen’s career interests in
cultural change, creating high performance teams and running innovative and customer-focused businesses.
Since Stephen’s appointment as CEO in 2012, he has been leading a major transformation across Engineers Australia to be
a more member-focused organisation with a greater external orientation.
Pauline Vamos, CEO, Association of Superannuation Funds of Australia
Pauline Vamos was appointed CEO of the Association of Superannuation Funds of Australia (ASFA) in 2007 and has over
25 years’ experience in the financial services industry.
Prior to working for ASFA, she has held various roles including corporate counsel, head of compliance, and strategic risk
consultant, as well as a trustee director. In 2013, Pauline was recognised as one of the ‘Australian Financial Review and
Westpac 100 Women of Influence’.
She is a qualified lawyer, as well as a member of the ATO’s Superannuation Industry Advisory Group. Pauline is also on the
board of the Banking and Finance Oath group and was appointed to the Advisory Council for the Centre for International
Finance and Regulation.
Linda Noble, CEO, Governance New Zealand
Linda Noble is a qualified management professional with over 20 years experience in the not-for-profit sector.
She was previously Regional Manager with the New Zealand Institute of Chartered Accountants and has been CEO of
Governance New Zealand, a Division of the Insitute of Chartered Secretaries and Administrators, for the last two years.
In her current role, Linda is responsible for the implementation of strategic objectives that promote Governance New
Zealand in both New Zealand and the international arena.
Linda is passionate about the professional membership industry and heightening awareness to members that being
involved not only strengthens their careers and future prospects but also provides a sense of belonging
to a community of like-minded professionals.
Anthony Sork, Managing Director, Sork HC
Anthony Sork is the creator of the Employee Attachment Inventory and is the Managing Director of Sork HC, a management
consultancy and executive coaching practice.
With over a decade of experience coaching and developing senior executives and high potentials globally, Anthony works
with individuals and leadership teams to support them in achieving sustainable high performance through an understanding
of their behavioural impact.
Anthony is an engaging speaker and writer on leadership and human capital issues, most recently featured in the Australian
Financial Review, Sydney Morning Herald, Management Today, Human Capital Magazine, Recruitment Extra and ABC Radio.
Octavio ‘Bobby’ Peralta, Secretary General,
Association of Development Financing Institutions in Asia and the Pacific
Bobby Peralta is presently the Secretary General of the Association of Development Financing Institutions in Asia and
the Pacific, the focal point of 101 development banks and other financial institutions engaged in sustainable development
financing in 40 countries and territories in the Asia-Pacific region.
Bobby was former Secretary General of the World Federation of Development Finance Institutions. He also sits on the
Advisory Boards of the Association for Sustainable and Responsible Investment in Asia and the United Nations Economic and
Social Commission for Asia and the Pacific Business Advisory Council. Advocating for the professionalisation of association
managers and leaders in the country, he is the Founding Chairman of the Philippine Council for the Advancement of
Association Executives.
Book now on +61 2 9904 8200
SPONSORS
MAJOR SPONSOR
Adelaide Convention Centre, South Australia
Tuesday 14 - Wednesday 15 July, 2015
GOLD PARTNERS
ASSOCIATIONS
FORUM
NATIONAL CONFERENCE
BRONZE PARTNER
SUPPORTING SPONSORS
ACCOMMODATION PARTNER
ESPRESSO COFFEE CART
SPONSOR
OFFICIAL MOBILE
TECHNOLOGY PARTNER
DINNER SPEAKER
SPONSOR
MEDIA PARTNERS
LEARNING LAB
POWERED BY
GOLD MEMBER DINNER SPONSOR
STARWOOD HOTELS &
RESORTS IS DELIGHTED
TO ANNOUNCE A NEW
PARTNERSHIP WITH
ASSOCIATIONS FORUM
From your next board meeting to your national conference,
discover how we work with Associations across the Pacific and beyond.
Contact your dedicated Starwood Account Manager, Adam Leonard
on 02 9373 3161 or [email protected]
CHARGEBAR
SPONSOR
DAY 1 TUESDAY 14 JULY 2015
DAY PRIOR: MONDAY 13 JULY 2015
OPTIONAL TOUR 1
DAY ONE: TUESDAY 14 JULY 2015
NFPs ONLY
2.00pm - 3.00pm Adelaide Oval
Limited spaces available
Take a behind the scenes tour and see the inner workings of this
iconic sports ground.
The redeveloped oval integrates the latest in stadium design with famous
features such as the heritage scoreboard, century-old Moreton Bay Fig trees,
the grassed northern mound and more. Attendees will also have the chance
to visit the Bradman Collection, a world-class
exhibition dedicated to a cricketing legend that
made Adelaide his home.
OPTIONAL TOUR 2
Y
NETWORKING BREAKFAST
NFPs ONLY
7.15am CEO Breakfast Networking Hour
Adelaide Oval
Sponsored by Adelaide Oval
8.00am Registrations Open and Arrival Tea and Coffee
8.45am Opening Plenary:
Welcome to the 10th Associations Forum National Conference
Adelaide Convention Centre
Denys Correll, Manager - Client Services, Associations Forum
(Conference Chair)
Welcome from the Adelaide Convention Bureau
Damien Kitto, CEO, Adelaide Convention Bureau
Welcome from Gold Partner
Adam Leonard, Account Manager, Global Sales, Starwood Hotels & Resorts
9.00am The Big Conversations You Need to Have if You are Serious About
Transforming Your Association
Engineers Australia has undertaken a revolutionary re-think since the
appointment of Stephen Durkin. Hear Stephen discuss:
3.30pm - 5.00pm South Australian Health & Medical Research Institute
(SAHMRI)
Limited spaces available
Visit a world-class precinct of medical research and clinical application,
with state of the art laboratories and equipment in a purpose-built,
iconic, 25,000 square-metre facility.
SAHMRI will significantly increase Australia’s capacity for leading scientific
research by building a team of more than 600 outstanding researchers,
who will work together in the search for better
treatments and cures for some of the world’s most
challenging diseases.
4.30pm - 5.30pm First Timers and Solo Attendees Session
Adelaide Convention Centre
John Peacock, General Manager, Associations Forum
5.30pm - 7.00pm Welcome Drinks
Adelaide Convention Centre
Alec Gilbert, Adelaide Convention Centre
Andrea Slattery, CEO, Self Managed Super Fund Association
> Building a robust leadership platform
> Focusing your association on its key strategies
> Creating a burning platform for change
Stephen Durkin, CEO, Engineers Australia
9.25am Plenary Panel: Transforming Your Association
Stephen Durkin, CEO, Engineers Australia
Pauline Vamos, CEO, Association of Superannuation Funds of Australia
Linda Noble, CEO, Governance New Zealand
10.00am Morning Tea and Exhibition
11.00am: PARALLEL SESSIONS
2A Effective Political Engagement
Associations and charities need clarity on where they stand, then need to
advocate for better public policy, standards or best practices. This panel will
share their thoughts on:
> Ministerial meetings: How to make an impact
> Shifting your advocacy efforts from reactive to proactive
> Mobilising your base and use existing assets to increase your
organisation’s influence
Anthony Ball, CEO, Clubs NSW
Carl Gibson, CEO, Complementary Medicines Australia
2B Business Development Techniques to Attract and Retain Sponsors
Associations and charities often rely on sponsorship income. In this highly
practical session, Richard will discuss business development techniques
including:
7.00pm - 10.00pm Gold Members’ Dinner (Invitation only)
National Wine Centre of Australia
Sponsored by Adelaide Convention Bureau
& National Wine Centre of Australia
Book now on +61 2 9904 8200
> What effective business developers do and don’t do
> How to communicate the value in your opportunity
> Strategies for effective servicing and retention
Richard Woodward, Business Development Strategist,
Trainer & Author
Sponsored by Starwood Hotels and Resorts
Visit afnc.associations.net.au
for the latest program
Adelaide Convention Centre, South Australia
Tuesday 14 - Wednesday 15 July, 2015
2C
Myth Busting in the NFP Sector
The misnamed “not-for-profit” sector is vibrant and dynamic. Among other
topics, our assembled panel of thought leaders will consider:
> The differences that show there is no single NFP sector
> Respective health of the community, charities, associations sectors
> Issues regarding regulation – and looming focus on taxation
Professor David Gilchrist, Director - School of Accounting, Curtin University
David Locke, Assistant Commissioner - Charity Services,
Australian Charities and Not-for-Profit Commission
John Peacock, General Manager, Associations Forum
12.30pm Lunch and Exhibition
1.30pm: PARALLEL SESSIONS
3A
The Role of President
Presidents are the crucial link between the Board and the head of staff.
This experienced panel will discuss:
>
>
>
>
Being the first among equals – yet also a leader
Processes that make the Presidential role easier
Knowing when to seek advice and to move on
Being an ambassador for the association
PANEL: Kirsten Passaris, Federal Chairperson, Renal Society of Australasia
Tony D’Aloisio AM, President, Winemakers’ Federation of Australia
Trisha Mok, President, Governance Institute of Australia
3B Strategies for Attracting and Retaining Members
Attraction and retention of association members is a perennial issue for
associations. Join seasoned membership practitioners as they discuss:
> Marketing the value of membership in a competitive environment
> Components of successful recruitment and renewal campaigns
> Member profiling and segmentation: Choosing what to profile and the
systems and processes to support it
Julia Whitford, National Manager – Operations,
Australian Human Resources Institute
Langdon Blight, General Manager – SA, CPA Australia
Andrew Colvin, Membership Development Manager, Auscontact Association
3C
Association Restructures
Changing associations from federations of state bodies to national structures
is a challenging time. This panel will consider:
> Whether the upheaval and change process is worthwhile
> Tips and suggestions for getting it though as easily as possible
> The next steps and ongoing efforts in years subsequent to a yes vote
PANEL: Rachel Norris, CEO, Occupational Therapy Australia
Mel Hayes, National President, Dental Hygienists’ Association of Australia
Ann Kinnear, CEO, Australian College of Midwives
3.00pm Afternoon Tea and Exhibition
ASSOCIATIONS
FORUM
NATIONAL CONFERENCE
3.45pm: PARALLEL SESSIONS
4A
Achieving Change through Campaigns
Associations and charities can use effective communication strategies to
support their advocacy efforts and change outcomes. Hear Jennifer and
Chris discuss:
>
>
>
>
Creating campaigns to change behaviour and influence key decision-makers
Setting clear goals and realistic outcomes
Mixing online media with more traditional campaign approaches
Measuring results and ROI of campaigns
Jennifer Gersbeck, CEO, Vision 2020 Australia
Chris Wagner, Director Communications, Mental Health Australia
4B
Making Technology Work for Your Association
With new technology being introduced faster and faster, associations
can often be overwhelmed with the rate of change. Hear a Salesforce
representative and an association client discuss:
> Key considerations when comparing different technology options
> Leveraging technology to enrich the member experience and connect
to your audience
> Moving to the cloud: What’s in it for your association and how to prepare
for the transition
Ralf Moller, Commercial Sales Director, Salesforce
Gerardo D’Angelo, Head of Business Services & Technology,
Australian Institute of Management
Sponsored by Salesforce
4C
Top Ten Governance Tips
The nature of associations and charities as “for-purpose” organisations means
a close connection between the Board and the cause. Whilst this adds value,
there is complexity as the people interpret the purpose via the Board. Hence our
panellists offer ideas to make Board life easier – plus answer your questions on:
> Clarity of roles and avoiding micromanagement
> Getting the most suitable board in a democratic way
> Governance training, induction and assessment
PANEL: Denys Correll, Manager – Client Services, Associations Forum
Linda Noble, CEO, Governance New Zealand
Morri Young, CEO, Accounting for Good
Vera Visevic, Partner, Mills Oakley Lawyers
Sponsored by Tourism NZ
5.15pm Close of Day One
6.45pm Conference Dinner
Adelaide Convention Centre
Mick Collis, Australian Vice Captain and World Championships Representative
11.00pm After Party
InterContinental Adelaide
Sponsored by InterContinental Adelaide
DINNER SPEAKER
Mick Collis, Author, Writer and Sports Commentator
Mick Colliss is an author, writer, sports commentator, emcee, guest speaker and modern day poet. He was also the vice captain
of the first ever Australian Sudoku team.
Determined to represent Australia at something, Mick had originally hoped for success at the sport of rugby. Unsuccessful, he then
tried other sports. His run of luck continued until he finally discovered Sudoku.
Hear Mick’s humorous story about mateship, having a go and never giving up, no matter what the odds.
Sponsored by ICMI Speakers and Entertainers
afnc.associations.net.au
DAY 2 WEDNESDAY 15 JULY 2015
DAY TWO: WEDNESDAY 15 JULY 2015
10.45am: PARALLEL SESSIONS
6A
8.00am Registrations Open and Arrival Tea and Coffee
8.30am: PARALLEL SESSIONS
5A
Excellence in Volunteer Management
Associations and charities are all established by volunteers. Whilst they move
towards using paid staff, volunteers remain at the heart of NFP organisations.
Our panel of volunteering experts will engage with attendees in a wideranging discussion covering:
> The many roles of volunteers, including Boards, specialist input and
service delivery
Techniques and methods to effectively engage and support volunteers
Volunteering in overseas and diverse cultures - plus measuring the
contribution of volunteers
>
>
Making Events Irresistible to your Members
Meetings, conferences and congresses contribute to the financial,
technical, membership and educational objectives of the association.
This panel will discuss:
> Developing a must-attend technical program
> Boosting participation at events and increasing attendee loyalty
> Cross-selling event sponsorship with other offerings such as magazine
advertisements
> Choosing technology that adds value to your events
PANEL: Claire Hewat, CEO, Dietitians Association of Australia
Gretchen Irvine, Conference and Events Manager, Palliative Care Australia
Roslyn McLeod, Managing Director, arinex
Tania Goodacre, Events Manager, Australian Trucking Association
6B
Evelyn O’Loughlin, CEO, Volunteering SA & NT
Kylee Bates, World President,
International Association for Volunteer Effort (IAVE)
Lisel O’Dwyer, Senior Research Associate, Flinders University
What CEOs should do in their First 100 Days
Hear CEOs share their thoughts on why the first 100 days are crucial and learn
tips to help successfully take hold of your new position. This panel will discuss:
5B
> Misconceptions of new CEOs
> Establishing your leadership presence
> Strategies for the first 100 days and beyond
> Why most associations focus on the wrong metrics and don’t realise they
PANEL: Octavio Peralta, Secretary General,
Association of Development Financing Institutions in Asia and the Pacific
Amanda Hunter, Executive Director, Jewellers Association of Australia
Tim James, CEO, Medicines Australia
Winning the Battle for Relevance
Once-lucrative association revenue models are under siege. Michael will look
at how associations can successfully navigate change by covering:
are becoming irrelevant until it’s too late
> The major shifts that are causing associations to become irrelevant and
struggle to attract and retain members
> Proven and practical strategies for driving innovation and re-invention
Michael McQueen, Social Researcher & Author
Sponsored by Guild Insurance
5C
Good Policy – An Essential Ingredient to Successful Advocacy
At the core of association and charity advocacy are the position statements
and policies that underpin the actual advocacy issues and campaigns that
arise. This experienced panel of association leaders will address:
> How to develop position statements and policy positions when there are
>
>
disparate interests
What policy convinces bureaucrats and politicians –and what doesn’t
How associations can access university research and work with think tanks
PANEL: Brendon Harper, Associate Director - Industry Policy and Economics,
Australian Bankers Association
Belinda Robinson, Chief Executive, Universities Australia
The Hon. Stephen Martin, CEO,
Committee for Economic Development of Australia
6C Top 15 Insights from 15 Years of Advising Associations
In his role as a consultant to associations since 2001, John Peacock has
advised many hundreds of associations. This broad ranging and interactive
session will cover:
> Why structures matter - such as small Boards, specific focus and
single entities
> Processes and rules as the foundation - and the ability to stretch
and be innovative
> Wisdom and leadership that makes a difference - whether by a Director,
CEO, volunteer or staffer
> How not-for-dividend associations need to make profits and hire
smart staff
John Peacock, General Manager, Associations Forum
12.15pm Lunch and Exhibition
10.00am Morning Tea and Exhibition
RD
EARLY BIDAY
I
ENDS FR Y
29 MA
LEARNING LABS
Learning Labs, powered by Aptify, are bite size educational sessions located
in the exhibition area. Some Learning Labs include:
Using Data Analytics to Drive Decision Making
Christine Thomson, General Manager, Institute of Analytics Professionals of Australia
10 Things you Need to do Communications Well
Roslyn Atkinson, Head of Client Services, Mahlab Media
2014 Associations Matter Study - Implications for Associations
and Emerging Trends in Member Research from the USA
Brenda Mainland, Director, Survey Matters
Book now on +61 2 9904 8200
Adelaide Convention Centre, South Australia
Tuesday 14 - Wednesday 15 July, 2015
ASSOCIATIONS
FORUM
NATIONAL CONFERENCE
1.15pm: PARALLEL SESSIONS
7A
Health Sector Associations – Do they have Different Challenges?
With their dedication to ongoing education and sharing clinical practice,
medical practitioners make up a significant part of the associations sector.
This panel will address:
> How to effectively combine clinical leadership and professional
management of our associations
> Changing from a Board of management to governance
> The importance of continuing education and conferences
> Managing the time demands whilst continuing to practice
PANEL: Professor Kevin Pile, President,
Asia Pacific League of Associations of Rheumatology
Natalia Vukolova, CEO,
The Royal Australian and New Zealand College of Radiologists
Marilena Salvo, Senior Executive Officer,
Australasian Society for Infectious Diseases
Adelaide Oval at night
7B Income Generation from Digital Opportunities
Digital technologies are not only a threat to the old way of doing things;
they can be an opportunity for innovation and growth. Hear a digital expert
and an association CEO discuss:
> Understanding and leveraging the opportunities of digital disruption
> Using digital platforms to reduce costs, create efficiencies and
generate income
> Sustainable models for associations: Developing a continuous pipeline of
products and services
Martin Read, Partner - Customer Digital, Deloitte
Chris Champion, CEO, Institute of Public Works Engineering Australasia
7C
Managing and Growing a Small Association
Small associations can be too busy to reflect on their growth strategy and
management principles. This panel gives attendees the time to consider:
Adelaide Convention Centre West Building
> Growing your association’s services with limited resources
> Strategic planning for small associations
> Defining roles and responsibilities of the Board and CEO
PANEL: Malcolm McInerney, President,
Australian Alliance of Associations in Education
Kylie Percival, President, Australian Society of Archivists Inc
Matt Schmidt, Executive Director,
Australian Council for Health Physical Education & Recreation SA
Leigh Clarke, Executive Officer, Australian Orthotic Prosthetic Association
2.45pm Afternoon Tea and Exhibition
3.15pm Closing Plenary:
Are Your Members Attached? Increasing Renewal and Participation Rates
of your Members
> Learn how your members bond to your association and how new
member Attachment perceptions impact renewal and participation rates
> Identify how your association can strengthen the critical Attachment
perceptions of your new members
> Explore the 4 core perceptions and 13 Attachment Drivers that you need
to manage with your new members
Anthony Sork, Managing Director, Sork HC
4.30pm Close of Day 2 and Conference
Visit afnc.associations.net.au for the
latest program and speaker biographies
afnc.associations.net.au
EXHIBITORS
Professional Development Online
Promaco Conventions can provide your conference with the
most comprehensive, professional and personalised event
management service in Perth.
Promaco Conventions
Unit 9, Bateman Commercial Centre
22 Parry Avenue Bateman WA 6150
Experience in our Experience
Email: [email protected]
Telehone: +61 8 9332 2900
Fax: +61 8 9332 2911 • www.promaco.com.au
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Visit us at the next Associations Forum National Conference in Adelaide
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10TH ANNUAL
ASSOCIATIONS FORUM
NATIONAL CONFERENCE
14 - 15 JULY 2015
ADELAIDE CONVENTION CENTRE, SOUTH AUSTRALIA
SPEAKERS AND PANELLISTS INCLUDE:
ADAM LEONARD,
Account Manager, Global Sales,
Starwood Hotels & Resorts
ALEC GILBERT,
CEO, Adelaide Convention Centre
AMANDA HUNTER,
Executive Director, Jewellers Association of Australia
ANDREA SLATTERY,
CEO, Self Managed Super Fund Association
ANDREW COLVIN,
Membership Development Manager,
Auscontact Association
ANN KINNEAR,
CEO, Australian College of Midwives
ANTHONY BALL,
CEO, Clubs NSW
ANTHONY SORK,
Managing Director, Sork HC
BELINDA ROBINSON,
CEO, Universities Australia
BRENDA MAINLAND,
Director, Survey Matters
BRENDON HARPER,
Associate Director - Industry Policy and Economics,
Australian Bankers Association
CARL GIBSON,
CEO, Complementary Medicines Australia
CHRIS CHAMPION,
CEO, Institute of Public Works Engineering Australasia
CHRIS WAGNER,
Director Communications, Mental Health Australia
CHRISTINE THOMSON,
General Manager,
Institute of Analytics Professionals of Australia
CLAIRE HEWAT,
CEO, Dietitians Association of Australia
DAMIEN KITTO,
CEO, Adelaide Convention Bureau
DAVID GILCHRIST,
Director - Not-for-profit Initiative, Curtin University
DAVID LOCKE,
Assistant Commissioner,
Australian Charities and Not-for-Profits Commission
DENYS CORRELL,
Manager - Client Services, Associations Forum
EVELYN O’LOUGHLIN,
CEO, Volunteering SA & NT
GERARDO D’ANGELO,
Head of Business Services & Technology,
Australian Institute of Management
MAJOR SPONSORS AND PARTNERS
GRETCHEN IRVINE,
Conference and Events Manager,
Palliative Care Australia
JENNIFER GERSBECK,
CEO, Vision 2020 Australia
JOHN PEACOCK,
General Manager, Associations Forum
JULIA WHITFORD,
National Manager – Operations,
Australian Human Resources Institute
KEVIN PILE,
President,
Asia Pacific League of Associations of Rheumatology
KIRSTEN PASSARIS,
Federal Chairperson, Renal Society of Australasia
KYLEE BATES,
World President,
International Association for Volunteer Effort
KYLIE PERCIVAL
President, Australian Society of Archivists
LANGDON BLIGHT,
General Manager – SA, CPA Australia
LEIGH CLARKE,
Executive Officer, Australian Orthotic Prosthetic
Association
LINDA NOBLE,
CEO, Governance New Zealand
LISEL O’DWYER,
Senior Research Associate, Flinders University
MALCOLM MCINERNEY,
President,
Australian Alliance of Associations in Education
MARILENA SALVO,
Senior Executive Officer, Australasian Society
for Infectious Diseases
MARTIN READ,
Partner - Customer Digital, Deloitte
MATT SCHMIDT,
Executive Director,
Australian Council for Health Physical Education
& Recreation SA
MEL HAYES,
National President,
Dental Hygienists’ Association of Australia
MICHAEL MCQUEEN,
Social Researcher & Author
MICK COLLIS,
Author, Writer and Sports Commentator
MORRI YOUNG,
CEO, Accounting for Good
NATALIA VUKOLOVA,
CEO,
Royal Australian & New Zealand College of Radiologists
OCTAVIO PERALTA,
Secretary General,
Association of Development Financing Institutions
in Asia and the Pacific
PAULINE VAMOS,
CEO, Association of Superannuation Funds of Australia
RACHEL NORRIS,
CEO, Occupational Therapy Australia
RALF MOLLER,
Commercial Sales Director, Salesforce
RICHARD WOODWARD,
Business Development Strategist, Trainer & Author
ROSLYN ATKINSON,
Head of Client Services, Mahlab Media
ROSLYN MCLEOD,
Managing Director, arinex
STEPHEN DURKIN,
CEO, Engineers Australia
STEPHEN MARTIN,
CEO, Committee for Economic Development of Australia
TANIA GOODACRE,
Events Manager, Australian Trucking Association
TIM JAMES,
CEO, Medicines Australia
TONY D’ALOISIO,
Chairperson, Winemakers’ Federation of Australia
TRISHA MOK,
President, Governance Institute of Australia
VERA VISEVIC,
Partner, Mills Oakley Lawyers
afnc.associations.net.au
# AFNC15
REGISTRATION
Please return form and payment to:
Enquiries and phone registration:
ASSOCIATIONS
FORUM
Adelaide Convention Centre, South Australia
Tuesday 14 - Wednesday 15 July, 2015
NATIONAL CONFERENCE
Associations Forum Pty Ltd
Post: PO Box 810, Artarmon NSW 1570 Fax: 61 2 9411 8585 Email: [email protected]
Tel: 61 2 9904 8200
REGISTRATION NOTE: Please fill out one registration form per delegate and return registration form only to Associations Forum Pty Ltd or register online at afnc.associations.net.au
ACCOMMODATION NOTE: Please turn over for an accommodation booking form or visit https://ep.ozaccom.com.au/public/AFN15/accommodation.aspx to book accommodation online.
GROUP BOOKING OFFER: Register two delegates from the same organisation to attend the conference and receive a third delegate registration for free! (Applies to NFPs only).
PERSONAL DETAILS
Title
Name
Position
Organisation
Phone
Fax
Mobile
State
Postcode
Address for Correspondence
Town/Suburb
Email
Twitter Handle
CONFERENCE REGISTRATION (AUD)
Not-for-profit member of Associations Forum
Not-for-profit non-member
3rd Delegate – FREE (Applies to not-for-profits only)
Non-exhibiting supplier
International NFPs (NFPs based outside of Australia)
Until 29 May 2015
After 29 May 2015
■
■
■
■
■
$880
■
■
■
■
■
■
■
■
South Australian Health & Medical Research Institute Optional Tour (Mon 13 July)
$1320
$0
$2200
$880
$990
$1430
$0
$2420
TOTAL $
$990
CONFERENCE EVENTS (INCLUDED IN REGISTRATION)
Please tick if you will be attending the following
■
■
■
Adelaide Oval Optional Tour (Mon 13 July)
First Timers and Solo Attendees’ Session (Mon 13 July)
Welcome Drinks (Mon 13 July)
■
Extra guest ticket @ $65
CEO Breakfast (Tue 14 July)
Conference Dinner (Tue 14 July)
■
Extra guest ticket @ $165
TOTAL $
DIETARY REQUIREMENTS
Please specify if you have any special meal requirements (including any of guest)
ASSOCIATIONS FORUM MEMBERSHIP
My organisation is a Member of Associations Forum
My NFP organisation wishes to join Associations Forum
My NFP organisation does not wish to join Associations Forum at this stage
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■
■
■
ANNUAL MEMBERSHIP RATES AND CATEGORIES FOR NEW MEMBERS:
Bronze Membership
Silver Membership
Gold Membership
■
■
■
$660
$1320
TOTAL $
$2640
PAYMENT SECTION
GRAND TOTAL: REGISTRATION + OPTIONAL EXTRAS + NEW MEMBERSHIP
■
TOTAL $
Please invoice
I wish to pay by
■ cheque in AUD payable to Associations Forum Pty Ltd or ■ Visa ■ MasterCard ■ AmEx ■ Diners ■ Electronic Funds Transfer (We will supply details)
#
Card No
#
CCV
Name of Cardholder
Expiry Date
/
Signature
All prices indicated are in AUD and include GST. Tax invoice will be supplied Associations Forum Pty Ltd ABN 53 105 365 160. # Please note: AmEx and Diners incur a 4% surcharge.
TERMS AND CONDITIONS
Payment Terms: Invoices have a payment term of 14 days from the date of issue. All registration fees must be settled prior to the event.
Refunds and Cancellations: A full refund will be provided for all conference cancellation received in writing prior to close of business Friday 19 June 2015. A 50% refund will be provided for all conference cancellations received in
writing prior to close of business Friday 26 June 2015. No refunds will be granted for any cancellations received after close of business Friday 26 June 2015. Substitutes are allowed at any time.
Program Amendments: Although every effort will be made to keep presentations as represented, Associations Forum Pty Ltd reserves the right to make any necessary changes to the program. For a full list of term and conditions,
please visit afnc.associations.net.au/register/
You can also register and book your accommodation online at afnc.associations.net.au
ACCOMMODATION
Ozaccom+ combines traditional management techniques coupled with innovative technology to assist in managing your events. You can select any of
the services you require from: Accommodation Management I Air Travel Management (Domestic/International) I Conference Registration Management
Professional Conference Management I Venue Finding Service I Corporate Travel Management I Pre/Post Event & Study Tours
Please return form and payment to:
Enquiries and phone bookings:
Ozaccom+
Post: PO Box 104, RBH Post Office QLD 4029 Fax: 61 7 3854 1507 Email: [email protected]
Toll Free within Australia: 1800 814 611 Tel: 61 7 3854 1611
ACCOMMODATION
PROPERTY
DISTANCE TO VENUE
ROOM TYPE
ROOM RATE
Intercontinental Adelaide ✯✯✯✯✯
2 minute walk to conference venue
King Superior Room
$210
Playford Adelaide ✯✯✯✯✯
2 minute walk to conference venue
Standard Guest Room
$165
Oaks Horizons ✯✯✯✯✯■
2 minute walk to conference venue
1 Bedroom Apartment
1 Bedroom Riverview Apartment
2 Bedroom Apartment
$169
$189
$209
Mercure Grosvenor Adelaide ✯✯✯✯
2 minute walk to conference venue
Standard Room
$139
Ibis Styles Adelaide Grosvenor Hotel ✯✯✯
2 minute walk to conference venue
Classic Room
$109
Stamford Plaza Adelaide ✯✯✯✯✯
4 minute walk to conference venue
Superior Room
$155
FOR ADDITIONAL AND/OR ALTERNATIVE RATES OF THE DAY, PLEASE VISIT https://ep.ozaccom.com.au/public/AFN15/accommodation.aspx
DELEGATE DETAILS
Title
Name
Organisation
Address for Correspondence
Town/Suburb
Email
Phone
State
Postcode
Fax
Mobile
Hotel Preference
Second Hotel Preference
Room Type
Sharing with
Arrival Date
ETA
Departure Date
Special Requirements/Requests
DEPOSIT DETAILS To secure and confirm your accommodation, credit card details are required as a guarantee. These details will be passed on to the hotel and it is at the hotel’s discretion as to whether a deposit will be charged prior to
arrival. An imprint will be required upon check in and your full account is to be settled with the hotel on departure. NB No monies will be debited from your credit card by Ozaccom+ for accommodation. Alternatively, a deposit of one night’s
accommodation by cheque is acceptable. Cheque payments should be made payable to Ozaccom+. International delegates must provide an international bank draft, in Australian Dollars and drawn on an Australian Bank and Branch.
TOTAL $
PAYMENT GUARANTEE
I wish to pay by
■ cheque in $A payable to Ozaccom Pty Ltd or ■ Visa ■ MasterCard ■ AmEx ■ Diners
Card No
Name of Cardholder
CCV
Expiry Date
/
Signature
TERMS AND CONDITIONS
All accommodation rates are listed in Australian dollars and are valid only if booked through Ozaccom+. Rates include GST and are quoted on a per room per night basis. Rates and all information are current at time of printing and are
subject to change without prior notification. Written confirmation will be advised by email - if no email address supplied, a confirmation letter will be forwarded by post. Accommodation Tax Invoices will be issued by your chosen hotel.
Bookings made within 30 days of your check-in date may be subject to further terms & conditions. Cancellations made within 7 business days prior to arrival will incur a penalty and it is at the hotel’s discretion as to the cancellation
penalty charged. All cancellations must be made in writing to Ozaccom+.