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People you know. Service you trust, since 1904
Algoma Utilities understands that situations
can arise, making it difficult for customers
to pay their bills. However, to avoid
disconnection, customers are urged to make
payments and/or payment arrangements.
Algoma Utilities would like to help these
customers make suitable arrangements to
avoid disconnection of their service. It starts
with making a phone call or stopping by the
Algoma Utilities office.
Customers may call Algoma Utilities at
920-487-5556 or visit the utilities at 1407
Flora Avenue from 7:00 a.m. to 4:30 p.m.
Monday through Thursday and 7:00 a.m. to
11:00 a.m. Friday.
www.algomautilities.com
Phone: 487-5556
MARCH 2015
______________________________
Winter Moratorium Ends April 15th
One of the advantages of being a locally owned,
not-for-profit utility is the ability to work
directly with customers in the community – and
for Algoma Utilities, that means keeping the
lights and heat on for individuals and families on
tight budgets.
Throughout the year, utility employees can help
customers make arrangements to catch up on late
payments. But as winter comes to an end, it’s
especially important that customers contact the
utility to avoid disconnection.
In Wisconsin, electric utilities may not
disconnect service during the cold weather
months from November 1 to April 15. However,
utilities may issue final disconnection notices
which will be due after April 15.
There are several payment locations:
 Algoma Utilities office: 1407 Flora
Ave. & drop box (by front door)
 Bank of Luxemburg: 510 2nd St. or
514 5th St. in Algoma
 US Postal Service: Please allow
ample time for delivery
Wisconsin Home Energy Assistance
The Wisconsin Home Energy Assistance
Program (WHEAP) provides assistance for
heating costs, electric costs and energy crisis
situations to approximately 230,000
Wisconsin households annually. Households
must meet income and other requirements to
qualify for a one-time heat or electric
payment between October 1 and May 15 or
as long as funding is available. To apply for
energy assistance customers should call
Energy Services at 920-388-0674 or
1-866-HEATWIS (432-8947) for more
information. You may also go to
www.homeenergyplus.wi.gov for details.
Mark your calendar !!!
Algoma Utilities will be coordinating a
hazardous and recyclable materials recycling
day on Tuesday, April 14th from 7:00 a.m. to
3:30 p.m. Items such as fluorescent bulbs,
ballasts, batteries and computer components
(monitors, CPUs and keyboards) are disposed
of in an efficient and safe manner. Customers
will be charged a disposal fee for the
materials they bring in to be recycled.
All bulbs and ballasts must be in boxes and
closed. Do not tape bulbs together.
Quantities must be written on the outside of the
box. Batteries over 9 volts must have the
terminals taped. Algoma Utilities reserves the
right to deny acceptance of any material.
Tree Trimming
Algoma Utilities will be trimming trees located
near the overhead power lines during the next
several months. This work is necessary to
provide adequate clearance around the power
lines to ensure safe and reliable electric service
to our customers. If you have any tree branches
that you think are too close or are touching
power lines, please contact us and we will
determine if the trees need to be trimmed.
Trimming will take place from January through
April in the Algoma Utilities service area. If
you have any questions please call Algoma
Utilities at 920-487-5556.
.
Algoma Utilities/WPPI Energy Public
Power Scholarship
Each year, Algoma Utilities along with our
power supplier WPPI Energy, offers a
scholarship to high school seniors. A $1,000
Public Power Scholarship is awarded to an essay
contest winner who plans to continue their
education at a post-secondary education
institution. Please visit our home page on our
website www.algomautilities.com to learn more
about the scholarship and to view complete
eligibility requirements.
Students should compose an essay of 500 to
1,000 words on one of the following topics:
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Cyber security
Distributed generation
Renewable energy
The essay should be a brief overview of the
topic and include pros and cons on the future of
the topic as it relates to the energy industry.
Please refer to the scholarship guidelines for
further details.
The deadline for submitting essays is
April 16, 2015.
Please submit essay and cover page to:
Algoma Utilities
1407 Flora Ave.
Algoma WI 54201
Attn: Energy Service Representative
The Public Service Commission allows
utilities to collect deposits (similar to a
security deposit) for a variety of reasons.
One of which is if you become disconnected
due to non-payment of a utility bill or are 80
days past due during the winter moratorium,
some exclusions may apply.
The amount of the deposit can vary
depending on the reason for the deposit
request. If your account is 80 days or more
past due during the winter moratorium the
deposit can be equal to the highest four
consecutive bills in the past 12 months.
For example, if the four highest bills total
$300, the customer would be required to pay
a deposit of $300, in addition to your regular
monthly service bill.
Please contact the Utility office to discuss
your account to avoid a deposit request.
Appliance Recycling Program
An old refrigerator or freezer can run up your
utility bills by an average of $150 a year. Focus
on Energy’s Appliance Recycling Program can
help lower your energy use, reduce your energy
bills and keep harmful materials out of landfills.
Focus on Energy offers free pick-up and
recycling services to residential customers of
Algoma Utilities. Customers can receive two $40
incentives per calendar year for disposing of
these old appliance(s).
Refrigerator or freezer must be:
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Coming Soon
New Customer Portal
A new way to obtain your utility account
information such as how much your bill is or
if we received a payment etc., will soon be
available. In the next couple months we
will provide more details on how to use our
new customer portal called e-CARE, which
will be available on our website at
www.algomautilities.com.
Between 10 and 30 cubic feet in size.
Clean and empty on the day of pick up, and in
working condition.
Accessible with a clear and safe path for
removal.
Call the Focus on Energy Appliance Recycling
Program at 1-855-398-5226 to schedule a pick up
today or visit www.algomautilities.com home
page and look for the Appliance Recycling icon
at the bottom of the page.