ACCIONA Sustainability Report 2013 15
Triple bottom line,
economic, environmental and social
T otal R&D
(€ million)
T otal R&D/EBITDA
(%)
T otal R&D/revenues
(%)
93.6
166.2
173.2
7.1
11.6
14.1
1.41
2.37
2.62
2011
2012
2013
2011
2012
2013
2011
2012
2013
The Company remains committed to a sustainable business model, through its
long-term objectives of economic profitability and its environmental and social
commitments.
In recent years, ACCIONA has upheld its firm commitment to innovation. In 2013, recorded €173.2 million in R&D,
4.2% higher than in the previous year.
Revenues
ctivity certified
A
under ISO 9001 (%)
e bitda
(€ million)
(€ million)
ctivity certified
A
under ISO 14001 (%)
6,646
7,016
6,607
1,312
1,431
1,228
88
93
90
86
90
87
2011
2012
2013
2011
2012
2013
2011
2012
2013
2011
2012
2013
Regulatory changes in Spain relating to energy have had a materially significant effect
on ACCIONA’s financial results in 2013. Results were also affected by the slowdown of
construction in the Spanish market and internationally. However, revenue in the Water
and Services divisions increased.
The reduction of revenue percentages certified by ISO standards 9001 and ISO 14001
in 2013 from the previous year is due to the growing international expansion of
ACCIONA operations, as certification processes involve a lead time on the start of
activity in a country.
ACCIONA Sustainability Report 2013 17
16 TRIPLE BOTTOM LINE
missions avoided
E
(millions of tonnes of CO2)
11.70
2011
13.97
2012
15.10
2013
Water footprint: net positive
contribution (hm3)
W
ater consumption
(hm3)
405
426
562
6.37
9.52
7.67
2011
2012
2013
2011
2012
2013
cope 1 and 2 emissions
S
(millions of tonnes of CO2)
0.86
2011
0.81
2012
0.64
2013
In 2013, trends in the water footprint continued to be positive, with a 32% improvement on the
previous year and 39% on 2011. During the year, a growing water consumption trend in recent years
was also reversed, with a 19% decline on 2012, mainly due to the reduction of consumption in the
Infrastructure and Water divisions.
Average headcount
nergy consumption ratio
E
(TJ/revenues in € million)
missions ratio
E
(tonnes of CO2/revenues
in € million)
1.69
1.58
1.43
0.13
0.12
0.10
31,859
32,905
34,108
2.63
2.88
3.08
2011
2012
2013
2011
2012
2013
2011
2012
2013
2011
2012
2013
In 2013, ACCIONA continued to fulfill its environmental targets and commitments.
The Company avoided 24 times the CO 2 its production activity generated during the
year. Emissions avoided increased by 8% and 29% on 2012 and 2011, respectively.
For their part, CO 2 emissions generated were reduced by 21% on the previous year
and 26% on 2011. In the past three years, both the energy consumption ratio and the
emissions ratio have continued to decline.
at year end
In 2013, ACCIONA increased its average
headcount by 3.6% on 2012, mainly due
to the increase in personnel in the Service
division. Compared to the previous year,
the number of employees increased the
most in Brazil and Colombia due to new
projects.
of employees with dissabili%
ties in the workforce in Spain
ACCIONA has advanced in fulfilling its
commitment of reaching a 3% level of
differently-abled people in the workforce
in Spain. In 2013, the Company exceeded
the equivalent employment target
percentage, reaching 3.08%. Of this
percentage, 2.56% is direct employment
(compared to 2.40% in 2012).
ACCIONA Sustainability Report 2013 19
18 TRIPLE BOTTOM LINE
N
o. of fatal accidents
(globally)
A ccident frequency rate among
7
1
1
2
0
0
2011
2012
2013
2011
2012
2013
SUBCONTRAcTorS
ACCIONA focuses
its strategy on economic
growth, environmental
balance and social
progress
own employees (globally)
EMPLoyeeS
5.7
4.7
4.2
2011
2012
2013
OSH - FR = (No. accidents with loss of workdays/
hours worked) x 200,000
ACCIONA is firmly committed to health and safety in the workplace. This is reflected both in the
achievement of zero fatal employee accidents in 2012 and 2013 and in a 26% reduction of the
frequency rate compared to 2011. In spite of the reduction in the number of fatal accidents among
contract personnel compared to 2011, an accident of this kind did occur in 2013. To improve
occupational health and safety in the supply chain, ACCIONA carries out a number of training and
communication initiatives.
L ocal suppliers over total
number of suppliers (%)
Global customer satisfaction
index (%)
S ocial contribution
N
umber of
volunteers
94.1
92.4
92.9
85.5
83.4
86.4
7.88
11.99
18
450
547
2011
2012
2013
2011
2012
2013
2011
2012
2013
2012
2013
The Company contributes to local
development by contracting products and
services in the country or region in which its
activities are carried out, as shown by the high
percentage of local suppliers of ACCIONA’s
total suppliers in the 2011-2013 period.
ACCIONA has advanced in fulfilling its
customers requirements and expectations,
achieving an overall customer satisfaction
rate of 86.4%, compared to 83.4% in the
previous year.
(€ million)
ACCIONA’s social contribution continued to increase in the 2011-2013 due to the
Company’s work in fostering initiatives of access to basic services, promotion of
sustainability, social investment associated to projects, sponsorship and patronage, and
corporate volunteering.