Treatment Planning MATRS Jennifer Wyatt, LMHC, MT-BC, CDP: [email protected] Northwest Addiction Technology Transfer Center (ATTC) Rev Apr 2015 The ATTC Network Ten Regional Centers Four National Focus Area Centers • SBIRT • Hispanic and Latino • Native AmericanAlaska Native • Rural and Frontier • • • Handouts Mobile phones ATTC Consent forms & evaluations Training split into 4 sections Mon, May 4 in The Summit – 10:15-11:45am – 1:15-2:45pm – 3:15-4:45pm Tues, May 5 in The Summit – 10-11:30am Please bring handouts to and attend all parts. each section Participant Introductions •Name •Agency •Job •Experience with assessment and treatment planning •What is your favorite thing to do outside of work? Training Expectations Identify characteristics of a program-driven (“old method”) and an individualized treatment plan (“new method”) Understand how individualized treatment plans improve client retention and ultimately lead to better outcomes Discuss the importance of language and words we use Practice formulating treatment plans and develop: Problem Statements Goals based on Problem Statements Objectives based on Goals Interventions based on Objectives Treatment Plans are . . . “Meaningless & time consuming” “Ignored” “Same plan, different names” We’re going on a road trip . . . Let’s play the “Car Game.” Positive aspects of Treatment Planning Negative aspects of Treatment Planning Treatment Planning Process Conduct assessment. Collect client data and collateral information. Identify problems and strengths. Prioritize problems; write problem statements. Write goal statements to address problems. Treatment Planning MATRS Measurable T Attainable Time-limited Realistic Specific Overview of your work for today: 1. 2. 3. 4. 5. 6. 7. Read the case scenario. List the problems and strengths. Write problem statements. Prioritize concerns to be addressed in your treatment plan; no more than 3. Develop goal statements for the 3 primary concerns. Create objectives (what the client will do) and interventions (what the counselor/agency will do) to resolve the problems. Note completion dates and methods to evaluate progress. Take a look at ASAM. How can this placement information be used in conjunction with your assessment data to create successful treatment planning? Could it guide the treatment priorities and assist in decreasing the level of care needed? ASAM Dimensions 1 • Acute Intoxication and/or Withdrawal Potential 2 • Biomedical Conditions & Complications 3 • Emotional, Behavioral, or Cognitive Conditions & Complications 4 • Readiness to Change 5 • Relapse, Continued Use, or Continued Problem Potential 6 • Recovery/Living Environment The What, Who, When, & How of Treatment Planning • What is a Treatment Plan? • What should it do? • Why do we have one? What is a Treatment Plan? A written document that: –Identifies the client’s most important goals for treatment –Describes measurable, time-sensitive steps toward achieving those goals –Reflects a verbal agreement between the counselor and client Center for Substance Abuse Treatment, 2002 At its best, the treatment plan is an incremental road map for client success detailing where the client is going and how we will support them in getting there. Who Develops the Treatment Plan? –Client partners with treatment providers (ideally a multi-disciplinary team) to identify and agree on treatment goals and identify the strategies for achieving them. Should others, such as family members, prescribers, or POs contribute to a treatment plan? When is the Treatment Plan developed? –At the time of admission –Continually updated and revised throughout treatment –Reviews are required every 30 days for the first 90 days of treatment, and then every 90 days thereafter. When might you conduct an additional treatment plan review? How does the Assessment guide treatment plan development? –The assessment provides initial information to begin the process of treatment. –It should be comprehensive and indicate multiple areas of concern from the client’s perspective. Update Assessment Information The Assessment should represent the presenting issues and identified problems at the time of admission to treatment. Note that the information may need to be updated to reflect the willingness of the client to share more information after they have developed a relationship with the primary counselor. Designing Effective Treatment Client Assessment ASAM DSM GAIN Collateral Information Referral Individualized Treatment Plan Indiv. session Group Group Components in a Treatment Plan 1. ASAM Dimensions & Problem Statements 2. Goal Statements 3. Objectives 4. Interventions 5. Completion Dates Treatment Plan Components: Problem & Goal Statements Problem statements • Based on information gathered in the assessment and updates Goal statements • Based on problem statements • Reasonably achievable during active treatment Treatment Planning Essentials Measurable T Attainable Time-limited Realistic Specific Let’s get started….. Get into groups of 4-5. Read the case scenario. – List all Problems, Strengths, & Questions. – Prioritize no more than 3 problems to address in your treatment plan. – Decide on levels in ASAM Dimensions (0-4); no need for specifics, just a general level. – Choose overall level of care (0-4). – We will discuss as a large group before moving on. You have 20 minutes. Group reports Each group shares: – Strengths – All problems, including 3 priorities – ASAM PPC across Dimensions 1-6 – Overall recommended level of care for your treatment plan Do you have questions you’d like to ask Betsy? Info that might help? • Each group can ask Betsy 3 questions: o Craft them carefully o Use your best MI skills: Remember openended vs close-ended questions Use: What, how, tell me about… Avoid: Is, can, do, have Remember Maslow’s Hierarchy of Needs? 5 Self-actualization 4 Self-esteem 3 Love & Belonging 2 Safety & Security 1 Biological/Physiological Biological and Physiological Needs •Substance Use •Physical Health Management •Medication Adherence Issues 1 Biological/Physiological Safety & Security •Mental health management •Functional impairments •Legal issues 2 Safety & Security Love & Belonging Needs 3 Love & Belonging •Social & interpersonal skills •Need for affiliation •Family relationships Self-Esteem 4 Self-Esteem •Achievement and mastery •Independence/status •Prestige Self-Actualization 5 Self-Actualization • Seeking personal potential • Self-fulfillment • Personal growth Take a minute to reevaluate your treatment planning priorities… Has your group identified the most pressing issues from Betsy’s perspective? “One size fits all” Program Driven Plans Program Driven Plans • Created to serve the largest number of clients without individualizing treatment. • Assume that something we do in our program will be beneficial to the client without special attention to “individual needs”. Program-Driven Plans Client has to “fit” into the standard treatment program. The client must “fit” or he/she is often determined “not ready” or “inappropriate” for treatment. Plan often includes only standard program components (e.g., group, individual). There is little difference between clients’ treatment plans. They appear to be “cookie cutter”. Program-Driven Plans Goals are often written as: 1. “Attend 3 AA meetings/wk” 2. “Complete Steps 1, 2, & 3” 3. “Attend group sessions 3x/wk” 4. “Meet with counselor 1x/wk” 5. “Complete 28-day program” Program-Driven Plans often… Include only those services immediately available in agency. Do not include referrals to community services (e.g., parenting classes) Lack creativity Individualizing Treatment Our goal is to identify the individual problems and needs of each client, and make every attempt to tailor the treatment to meet those needs. Review of the Treatment Process Is treatment the same for everyone? Are there groups to meet the special needs of individuals in the program? Do the treatment groups address issues in the ASAM dimensions? Let’s Review the Treatment Plan Format. ASAM Dimensions Problem statements Objectives Goal statements Interventions Completion dates Signatures What information is needed to individualize a Plan? Possible sources of information: • Client • Probation reports • Screening results • Assessment information • Collateral interviews The “Old Method” (Program-Driven) Problem Statement “Alcohol Dependence” Not individualized Not a complete sentence Doesn’t provide enough information A diagnosis is not a complete problem statement. Improved Problem Statement Examples Van: “I am drinking every day and it takes more liquor now to get me drunk.” Meghan: “I am pregnant and need help with prenatal care.” Tom: “I have mental problems that get in the way of my recovery.” Tips on writing Problem Statements Include all identified problems, regardless of available agency services. A referral to outside resources is a valid approach to addressing a problem. List all problems, whether deferred or addressed immediately. Review and assess each ASAM domain. Avoid jargon. Use non-judgmental language. Use complete sentence structure. Changing Language What do you think about these Problem Statements? • “Client has low self-esteem.” • “Client is in denial.” • “Alcohol dependent” • “Client is promiscuous.” • “Client is resistant to treatment.” • “Client is on Probation because he is a bad alcoholic.” Changing Language - Examples Old language New language 1. Client has low self-esteem. 1. “I don’t feel good about myself. “ 2. Client is in denial. 2. “I have two DUIs in the past year, but alcohol use is not a problem.” 3. Alcohol Dependent 3. “If I don’t drink when I wake up in the morning, I get the shakes.” Changing Language - Examples Old language New language 1. Client is promiscuous. 1. “I have sex with multiple partners.” 2. Client is resistant to treatment. 2. “In the past year, I started three different treatment programs but didn’t finish any of them.” 3. Client is on Probation because he is a bad alcoholic. 3. “I have legal issues because of my drinking.” Vague terms to watch out for SAFE HEALTHY GOOD POSITIVE OR NEGATIVE APPROPRIATE What else? Rate these Problem Statements: 1. “I don’t have a safe place for my children.” 2. “I have medical and substance abuse issues.” 3. “I don’t have job skills.” 4. “I drink alcohol every day.” Rate these Problem Statements: 5. “I have diabetes and a leg wound that won’t heal.” 6. “The adults I live with drink alcohol.” 7. “I can’t leave my kids to go to treatment.” 8. “I don’t have a safe and drug-free place for me and my children to live.” Write Problem Statements for Betsy You have 20 minutes to develop problem statements for the three problems you have prioritized. THEN, I’ll ask you to have a group spokesperson report on your work before we move on to the rest of the treatment plan. The “Old Method” (Program-Driven) Goal Statement “Will refrain from all substance use now and in the future” •Not helpful for treatment planning •Cannot be accomplished by program discharge date The “Old Method” (Program-Driven) Objective Statement “Will participate in an outpatient program” •Not specific •A level of care is not an objective. The “Old Method” (Program-Driven) Intervention Statement “Will see a counselor once a week and attend group on Monday nights for 12 weeks” •This sounds specific, but it really describes a program component. Problem and Goal Statements Problem Betty: “I have sex with multiple partners weekly.” Goal “I will learn sexual practices to protect me from HIV/STI.” Problem Thomas: “I hear voices in my head and talk back to them.” Goal “I will meet with a mental health provider for an evaluation.” Problem and Goal Statements Problem Edward: “If I don’t drink alcohol when I wake up in the morning, I get the shakes.” Goal “I will manage withdrawal from alcohol by going into a medical detox program.” Problem Marta: “I have two DUIs in the past year, but alcohol use is not a problem for me.” Goal “I will learn about alcohol use disorder.” Problem and Goal Statements Problem Effie: “I don’t feel good about myself.” Goal “I will learn about my personal strengths and skills.” Problem Damian: “In the past year, I started three different treatment programs but didn’t finish any of them.” Goal “I will commit to completing a 4-week treatment group.” Why make the effort to individualize Treatment Plans? • Leads to increased retention rates which are shown to improve outcomes • Empowers the counselor and the client, and focuses counseling sessions • Honors the uniqueness of each individual • Recognizes multiple pathways to recovery University of Washington Alcohol and Drug Abuse Institute: Retention Toolkit Research shows a direct correlation between remaining in substance use disorder treatment for at least 90 days and positive outcomes, including a reduction in substance use and criminal justice involvement. Website includes information on: – – – – – Online training videos Cultural competence MI Motivational Incentives Family involvement http://adai.uw.edu/retentiontoolkit/ Goal Statement Examples 1. “I will safely withdraw from alcohol, stabilize physically, and begin to establish a recovery program.” 2. “I will obtain safe care for my children when I go to residential treatment.” 3. “I will obtain medical treatment for my leg wounds.” 4. “I will eat better.” Objective Statement Examples 1. “I will report any withdrawal symptoms.” 2. “I will begin activities on Monday that involve a substance-free lifestyle to support my recovery goals.” 3. “I will call Group Health to find a doctor to treat my leg wounds by 03 31 2015.“ 4. “I will consult three agencies to seek assistance for my child care needs by Thursday.” Intervention Statement Examples 1. Staff will assist Betsy in making an appointment with a primary care provider. 2. Staff will assist Betsy in finding child care services and help her to develop a dialogue for the phone conversations by role playing. 3. Staff will teach Betsy skills to cope with cravings for alcohol including using self-talk and urgesurfing. 4. Staff will assist Betsy in finding a sober support group for women. Let’s Create Goals, Objectives, and Interventions for Betsy Goal statements • Resolution of the Problem statements Objectives • Small incremental activities for the client to achieve the goals • Activities the Counselor will Interventions complete to assist the client in achieving the goals Check-in Discussion Are your treatment plan components… Likely to be understood by the client? Free of clinical jargon? Clearly stated? Written in complete sentences? Attainable in active treatment phase? Agreeable to both client and staff? Prep for the next exercise Each group will hand off their treatment plan to another group. Each group will point out strengths and share feedback. Please be sensitive. The treatment plan in front of you represents a group’s best work today. First, let’s go over a framework that will help you provide feedback. Treatment Planning Essentials Measurable T Attainable Time-limited Realistic Specific Objectives & Interventions (It MATRS!) Measurable •Achievement of objectives and interventions is measureable. •Measurable indicators of client progress •Assessment scales/scores •Client report •Behavioral and mental status changes Objectives & Interventions (It MATRS!) Attainable •Objectives and interventions can be achieved during the active treatment phase. •The focus is on “improved functioning”. •Identify goals that are attainable in Level of Care provided. •Remember to revise goals when client moves from one Level of Care to another. Objectives & Interventions (It MATRS!) T Time-limited • Focus on goals and objectives that are short term. • Objectives and interventions should be reviewed within a specific time period. Objectives & Interventions (It MATRS!) R Realistic • The client can complete the objectives within a specific time period. • Goals and objectives are reasonable given the client’s environment, supports, diagnosis, and level of functioning. • Progress requires client effort and buy in. This is essential. Objectives & Interventions (It MATRS!) Specific •Objectives and interventions are specific and goal-focused. •Address in specific behavioral terms how level of functioning or functional impairments will improve with the interventions. Clinical Example Problem Statement: “I have been in the emergency department three times for treatment in the last six months due to fights with my boyfriend when we were drunk.” M A T R S Clinical Example M A T R Goal Statement: “I will develop a personalized Safety Plan.” S Objective Statement: “I will create a personalized Safety Plan by attending 6 Domestic Violence Awareness classes between 03 20 2015 and 06 01 2015.” Intervention Statement: Staff will assist Betsy in contacting the Domestic Abuse Women’s Network (DAWN) by 03 13 2015. Do the examples pass the MATRS Test? Measureable: Yes, the counselor can evaluate how many classes attended. Attainable: Yes, the client has transportation to attend classes. T R S Time-Limited: Yes, the class runs for 6 weeks. Realistic: Yes, the client has the ability to attend classes. Specific: Yes, examples include specific activities. The MATRS Test Measurable? Can change be documented? Attainable? Achievable within active treatment phase? Time-Related? Is time frame specified? Will staff be able to review within a specific period of time? Realistic? Is it reasonable to expect the client will be able to take steps on his or her behalf? Is it agreeable to client and staff? Specific? Will client understand what is expected and how program/staff will assist in reaching goals 80 Review of group Treatment Plans Does it pass the MATRS test? What are the strengths of the plan? What suggestions do you have that might improve the plan? M A T R S What have you learned about your own treatment planning process as you’ve listened to others’ work? The Stages of Change – Illustrated Adapted from Prochaska & DiClemente, 1982; 1986 Consider how the “Stages of Change” impact Treatment Planning 3. Preparation 6. Relapse 2. Contemplation 1. Pre-Contemplation Adapted from Prochaska & DiClemente, 1982; 1986 5. Maintenance 4. Action Pre-Contemplation “I don’t have a problem.” Person is not considering or does not want to change a particular behavior. “Maybe I have a problem, but I’m not sure what to do about it.” Contemplation Person is thinking about changing a Pre-Contemplation behavior. “I’ve got to do something.” Preparation Contemplation Pre-Contemplation Person is seriously considering changing a behavior by planning and taking steps toward change. Action Preparation Person is actively doing things to change or modify behavior. Contemplation Pre-Contemplation “I’m ready to start.” “How do I keep going?” Action Maintenance Preparation Contemplation Pre-Contemplation Person continues to maintain behavioral change until it becomes permanent. Action Maintenance Relapse Preparation Contemplation “What went wrong?” Pre-Contemplation Person returns to the previous pattern of behavior that they had begun to change. Basic guidelines of documentation •Client name/unique identifier •Dated, Signed, Legible •Specific problems, goals & objectives addressed •Start/stop time •Credentials •Add new problems, goals, & objectives •Session content & client response •Progress toward goals & objectives •Interventions used to address problems, goals, & objectives Documentation: Basic Guidelines Entries should include: Report on progress, or lack thereof, on the treatment goals, objectives and interventions, with specific references to each Any new developments or concerns The focus and content of the session Accomplishments or agreements Documentation: Basic Guidelines Describes: Changes in client status Responses to, and outcomes of, interventions Observed behaviors Progress toward goals and completion of objectives The Golden Thread… The client’s treatment record is a legal document. Documentation: Basic Guidelines Legal Issues & Recommendations: Document non-routine calls, missed sessions, and consultations with other professionals. Avoid reporting staff problems in case notes, including staff conflict and disagreements. Chart client’s non-conforming behavior. Record unauthorized discharges and elopements. Note limitations of the treatment provided to the client. Concurrent Documentation Completed in the presence of the client with their input. Think of this in terms of how your physician documents their work with you while you are in the exam room. This gives the client an opportunity to assist in documentation that they agree to, and takes away the mystery of what is written about in the chart. This is not always an option with all clients. Use your clinical judgment. What will you take with you back to your work? 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