From Green to Brown to Gold:
Using the Science of Change to Ensure Operational
Readiness for Asset Optimisation Projects
Corrie Scheepers
The Terrace Initiative
Introduction
Corrie is a senior transformation leader and experienced change
management practitioner focused on driving business performance
improvement across industries by helping clients shape and deliver
complex, large-scale programs.
Corrie is the founding director of The Terrace Initiative, an Australian
consulting firm that specialises in delivering and an embedding authentic
business change for our clients through:
Corrie Scheepers
The Terrace Initiative
Director
Perth
Pragmatic and fit-for-purpose solutions
A highly skilled team of industry-leading delivery practitioners
Innovative business change assessment tools, embedded
throughout our methodologies
Superior outcome-oriented client delivery
Innovative and pragmatic solutions
Sydney
Agenda
Journey from Greenfields to Brownfields
The Science of Change
The Insights
Targeted Engagements
The Outcomes
Key Takeaways
Journey from Greenfields to Brownfields
1.
Construction and
Commissioning
1. Prosci Best Practices in Change Management 2013
Optimisation of Current
Assets and Resources
The Science of Change
Individuals
Preferred Change Behaviours
and Leadership Style (PPA)
Personal motivation and capacity to change
Reaction to the quantity and speed of change
Personal communication and learning preferences
Teams
Primary Motivators and Change
Values (PVP)
Group motivation and capacity to change
Group dynamics and values
Leadership styles and effectiveness
Communication and training needs
Organisation
Influencing Behaviours for
Change (TEIQue)
Capacity for change based on current organisational structure
Change sustainability across the business
Effective program governance structure
Insights
Paul
Cheryl
Luke
Sandra
Kevin
There are too many
things to consider. It’s
never going to work.
New technology is
exciting. Let’s give
it a go!
I don’t understand why
we are doing this. Just
tell me what to do.
There’s too much going
on. I can’t keep up with
the changes.
We always talk
about change but
never do anything.
Team B
Team A
Team is a mixture of natural change enthusiasts and pragmatic
followers
Hands on support needed. Important to know
where to get information and help
Prefers when change is predictable and there are
no surprises
Value understanding the details behind changes
Organisation
Workforce is motivated by professional and financial security
People respond best when change is driven by line leaders
Teams put low emphasis on working collaboratively with other areas of the business
Targeted Engagement
Individuals
Targeted communication and change activities
Fit for purpose training and coaching strategy
Effective leadership structures and support activities
Teams
Tailored implementation schedule focusing on areas of potential change resistance
Leadership coaching to empower line-leaders
Optimised team structure taking into consideration team dynamics
Organisation
Governance and leadership structure that aligns to workforce needs
Sustainability plan to ensure change is deeply embedded across organisation
Role redeployment strategies
Outcomes
Coordination:
Schedule of change activities optimised according to area needs
Commitment:
Change delivered in a way that aligns to individuals’ values and
speaks to their motivations
Sustainability:
Workforce adopts the right attitudes and behaviours to embed
changes for long term benefits
Transformation:
Complex changes embedded quicker and with less resistance
resulting in earlier benefits realisation
Key Takeaways
The key success factor in brownfield optimisation projects is
the meaningful engagement of people to adopt required
behaviours and attitudes
The Science of Change provides an analytical approach to
change management by quantifying individuals’ underlying
values, behaviours, motivations and leadership styles
By using these workforce insights, organisations can customise
program activities around unique individual and team needs
Applying analytical rigour around the people side of
brownfields optimisation projects results in a much higher rate
of change embedment and return on investment
Thank you
Corrie Scheepers
Mobile:
Email:
+61 (0)423 127 183
[email protected]
The Terrace Initiative
Website:
www.theterraceinitiative.com
Email:
[email protected]
Offices:
Perth, Sydney