All Roads Lead to Aprima... 2015 USER CONFERENCE Dallas, Tx | Aug 7-9 th i w t e Me Exhibitors NETWORK Conn ect with peers LEARN SPECIAL THANKS TO OUR CONFERENCE SPONSORS: Cqm icd-10 va lu e - b a s e d pay DIAMOND s t n me enjoy PLATINUM GLOBAL SERVICES INC. 2 | Register APRIMA USER CONFERENCE 2015 Learn how your practice can achieve even greater success with Aprima Electronic Health Record (EHR), Practice Management (PM) and Revenue Cycle Management (RCM) solutions. USER CONFERENCE AUGUST 7-9 OMNI HOTEL DALLAS | DALLAS, TEXAS YOU WON’T WANT TO MISS · All the latest updates on Aprima EHR, PM and RCM. · Special sessions on achieving Meaningful Use Stage 2 and learning more about ICD-10, PQRS and CQMs. · The chance to schedule one-on-one meetings with Aprima support staff and Dr. Jeffrey Hyman, CMO. · Exhibitors with add-ons and services that extend Aprima’s capabilities to make your life easier. NEW THIS YEAR · Registration Starts on Thursday, August 6th at 5:00 PM. · Join us for a drink and a snack from 5:00 to 8:00 PM in the registration/exhibition area. · Registration will continue Friday morning at 8:30 AM. · The Opening General Session will start at 10:15 AM on Friday, August 7th. 3 | Register APRIMA USER CONFERENCE 2015 LEARN FROM THE EXPERTS ♦♦ Hear tips from Aprima experts that can make every day easier. ♦♦ Ask power users — both physicians and office managers — how to optimize your use of Aprima. ♦♦ Bring your laptop and meet one-on-one with Aprima support experts for answers to specific questions. ♦♦ Sign up for a meeting with Dr. Jeffrey Hyman, Aprima’s Chief Medical Officer. ♦♦ Meet with conference exhibitors and sponsors to learn how their products and services can make you more productive and effective. This is the 5th consecutive year that I’ve attended the Aprima User Conference. No matter how long I have been using Aprima, no matter how much I consider myself a ‘power user,’ I always pick up useful information in the classes at the conference. But the best part of the conference for me is talking to other users, asking the ‘how do you handle...’ questions, and hearing their suggestions for solutions. I also get a lot of valuable information in the Support Lab, where I can meet one-on-one with the support team. Finally, having the opportunity to interact directly with the CEO, COO, CMO and others gives me a chance to share my thoughts and suggestions for enhancements. JOIN US AT BOOT CAMP Attend the pre-conference boot camps where you can get a full day of in-depth training designed to meet the needs of both new and power users. CONNECT WITH YOUR PEERS ♦♦ Trade tips with experienced users from other practices and learn how they succeed with Aprima. ♦♦ Meet colleagues who are navigating the same challenges you are. ♦♦ Forget about business and have fun at the evening events! WHAT WILL YOU LEARN? — Hank Lubin, MD Hightstown Medical Associates In focused breakout sessions covering everything from the basics to advanced features, you’ll have the opportunity to see the latest enhancements, learn tips and shortcuts, ask questions, and make suggestions directly to Aprima’s top leaders. The Aprima User Conference is the most efficient and enjoyable way to get the most from Aprima EHR, PM and RCM. We look forward to seeing you there. WHO SHOULD ATTEND? Physicians, nurses and other clinicians, practice managers, and support staff from practices across the country will all benefit from the 2015 Aprima User Conference. To be able to cover all aspects of the Aprima products, it’s best to send at least one clinical user and one administrative user. 4 | APRIMA USER CONFERENCE 2015 SPECIAL EVENING EVENTS HAVE SOME FUN, TOO! FRIDAY, AUGUST 7TH CASINO NIGHT Join us for a casual dinner and lots of fun at the blackjack and craps tables. Win big with your play money, then use your winnings to get some great prizes. SATURDAY, AUGUST 8TH CHILDREN’S MEDICAL CENTER RECEPTION TO HELP THE CHILDREN Before you head out for dinner on your own Saturday night, stop by for a group party to assemble gift bags, blankets and other items needed by the children at Children’s Medical Center in Dallas. We’ll also have a special room dedicated to blanket making throughout the conference. In the past two years, attendees have made more than 1,000 activity bags and blankets for the children in the hospital and their families. Register 5 | Register APRIMA USER CONFERENCE 2015 USER CONFERENCE & BOOT CAMP AGENDA Date Time Event Thursday, August 6th 9:00 am - 5:00 pm EHR Boot Camp 9:00 am - 5:00 pm Practice Management Boot Camp 9:00 am - 5:00 pm Power User Boot Camp 9:00 am - 5:00 pm Meaningful Use Stage 2, CQM and PQRS Boot Camp 5:00 pm - 8:00 pm Registration and Exhibition 8:30 am - 5:30 pm Exhibition 8:30 am - 10:15 am Registration 10:15 am - 11:45 am General Session / Welcome Remarks 11:45 am - 1:15 pm Lunch 1:15 pm - 2:30 pm Breakout Session I 2:30 pm - 3:00 pm Break 3:00 pm - 4:15 pm Breakout Session II 4:15 pm - 5:30 pm Breakout Session III 7:00 pm - 10:30 pm Casino Night 8:30 am - 5:30 pm Exhibition 8:30 am - 9:30 am Breakfast 9:30 am - 11:00 am 11:00 am - 12:15 pm General Session / Government Initiatives & Product Update Breakout Session IV 12:15 pm - 1:45 pm Lunch 1:45 pm - 3:00 pm Breakout Session V 3:00 pm - 3:30 pm Break 3:30 pm - 4:45 pm Breakout Session VI 6:00 pm - 7:00 pm 7:30 - 8:30 am Reception and Blanket Making to Help the Children’s Medical Center of Dallas Breakfast 8:30 - 9:45 am Breakout Session VII 9:45 - 10:15 am Break 10:15 - 11:30 am Breakout Session VIII 11:30 - 12:00 PM General Session / Wrap-up Friday, August 7th Saturday, August 8th Sunday, August 9th 6 | APRIMA USER CONFERENCE 2015 Register “I enjoyed attending the User Conference for the first time. Being fairly new to Aprima, it was great to get the chance to talk to and learn how other billers handle certain situations. Listening to questions from other billers during the sessions was really beneficial. We learn from each other! It was also great to meet the staff from another Psychiatric practice and have that contact. We’ve already been emailing each other about things we learned at the conference.” — Dianna Ragsdale Serenity Now Psychiatric and Counseling Services OPENING GENERAL SESSION Kick off the weekend with this energizing, inspiring overview of all things Aprima and the latest industry trends. CEO Michael Nissenbaum will discuss important trends in the healthcare industry and at Aprima, including: Update 2015: Overview of some of the key enhancements to the system and how they will benefit your practice. The year in review: Hear first-hand about our tremendous growth in the past year and what that means to you. And much more... Also in this session, Surescripts will share some valuable information on how their products and services can add value to your practice. GOVERNMENT INITIATIVES & PRODUCT UPDATE GENERAL SESSION The regulatory environment and payment methodologies continue to cause turmoil for medical practices. In this session, we will discuss some of the current proposals such as: • Value-Based Payments (VBP) • Bundled Payments • Accountable Care Organizations (ACO) • Clinical Quality Measures (CQMs) • Physician Quality Reporting System (PQRS), Meaningful Use Stages 2 and 3 And much more… While no one knows for sure how or which of these varied initiatives will prevail in the end, we can all agree that change is inevitable. You can rest assured that Aprima will assist in adapting your practice for the alphabet soup of the future and this session will give you some insight into what that might be. Also in this session, Panasonic and N-Krypt will share valuable information on how their products and services can add value to your practice. 7 | Register APRIMA USER CONFERENCE 2015 2015 USER CONFERENCE SCHEDULE AT A GLANCE Thursday, August 6th EHR Boot Camp 9:00 am - 5:00 pm Practice Management Boot Camp 9:00 am - 5:00 pm Power User Boot Camp 9:00 am - 5:00 pm Meaningful Use Stage 2, CQMs and PQRS Boot Camp 9:00 am - 5:00 pm Friday, August 7th General Session I: 10:15 am - 11:45 am Breakout I: 1:15 pm - 2:30 BreakoutSession Session I: 1:10 pm -pm 2:30 pm Advanced Forms Designer ICD-10 New Patient Portal Surescripts Clinical Decision Support Security and Settings Meaningful Use and CQMs Collections Vascular Surgery/ Cardiology Specialty Discussion Managing Meds/ e-prescribing and EPCS Patient Cases and PreAuthorization Workflow Aprima EDI PQRS RCM and Medical Office Economics Pediatrics Specialty Discussion Referrals Aprima Mobile Filters and Basic Navigation Using Social Media for Your Practice Meaningful Use and CQMs Orthopedics Specialty Discussion Breakout Session II: 3:00 pm - 4:15 pm Advanced Forms Designer Hands-on Advanced New Patient Portal Referrals Breakout Session III: 4:15 pm - 5:30 pm Advanced Formatting Models Advanced Payment Posting Determining the Financial Health of Your Practice Saturday, August 8th General Session II: 8:30 - 10:00 am General Session II: 9:30 am - 11:00 am Breakout Session IV: 11:00 am - 12:15 pm Advanced Chart Hygiene Advanced Practice Management Reports Optimizing Aprima Server Performance Transition of Care Future and Recurring Orders Formatting Models and Clinical Note Types RCM and Medical Office Economics PQRS Nephrology Specialty Discussion Disease Care Management and the New Model of Healthcare Preview of Aprima 2016 Order Management and Tracking New Patient Portal Aprima EDI Rheumatology Specialty Discussion Managing Meds/ e-prescribing and EPCS Common Problem Palettes Document Management Patient Cases and Preauthorization ICD-10 Home Health Specialty Discussion Pain Management Specialty Discussion Breakout Session V: 1:45 pm - 3:00 pm Advanced KDB Editing Advanced Chart Hygiene Understanding the Patient Ledger Breakout Session VI: 3:30 pm - 4:45 pm Advanced KDB Editing Hands-on Advanced New Patient Portal Advanced Payment Posting Sunday, August 9th Breakout Session VII: 8:30 am - 9:45 am Advanced Forms Designer Advanced KDB Editing ICD-10 Eligibility Security and Settings Meaningful Use and CQMs RCM and Medical Office Economics Preview of Aprima 2016 Custom Observations Referrals Clinical Decision Support PQRS Managing Payer Credits Breakout Session VIII: 10:15 am - 11:30 am Advanced Forms Designer Hands-on Advanced KDB Editing Hands-on Advanced Portal Questionnaires and Appointments General Session III: 11:30 am - 12:00 PM Wrap-up and Announcements NOTE: Sessions highlighted in pink are designed for advanced users with at least one year of experience using Aprima. 8 | APRIMA USER CONFERENCE 2015 Register BOOT CAMP CLASS DESCRIPTIONS* All Boot Camps are full-day courses and will be held on Thursday, August 6th. EHR BOOT CAMP – This course is designed to instruct new users on documenting the patient’s visit, reviewing chart notes and performing other tasks associated with patient care. PRACTICE MANAGEMENT BOOT CAMP – This course is designed to instruct new users on billing functions in Aprima, including charge entry, payment posting, adjustments and routine reports. POWER USER BOOT CAMP – This course will concentrate on Aprima setup, including securities, new user setup, building charge tickets and schedules. KDB editing will also be reviewed. MEANINGFUL USE STAGE 2, CQMS AND PQRS BOOT CAMP – This course will cover requirements for Meaningful Use Stage 2, CQMs and PQRS and review Aprima configurations to assist in meeting the measures. This course will also review reporting procedures and deadlines. *There is an additional cost to attend the boot camps. See the last page of this document for details. All boot camps will be held on Thursday, August 6th. BREAKOUT SESSION DESCRIPTIONS With dozens of breakout sessions in less than three days, you’ll want to bring several people. A wide variety of breakout sessions allow you to select topics that are relevant to each person’s interests and level of familiarity with Aprima. 9 | Register APRIMA USER CONFERENCE 2015 2015 USER CONFERENCE CLASS DESCRIPTIONS Course Title Description Advanced Formatting Models This course will demonstrate the creation and editing for complicated Formatting Models, using embedded models, multi-columns and other features to create professional documents and chart notes. Advanced Forms Designer Explore the possibilities that come with creating and using custom forms in Aprima, to capture specific and unique clinical or demographic data on your patients. Advanced Forms Designer Hands-on Pre-requisite: Forms Designer Part 1. Practice the skills you learned in Forms Designer Part 1. Aprima staff will work closely with you to build a simple form, so bring a form you need, and we can roll up our sleeves and get to work. Class limited to 25 participants. Advanced KDB Editing Learn ways to increase efficiency and enhance charted visit notes with KDB editing, Dynamic Procedure Notes and Natural Language. We will also explore alternative uses of the KDB to document practice and specialty specific information. Advanced KDB Editing Hands-on Pre-Requisite: Advanced KDB Editing Part 1. In this session, users will get hands-on practice modifying the more advanced features of the KDB, including creation of a dynamic procedure note, revision of the natural language of your CC/HPI, and explore some alternative uses of the KDB. Class limited to 25 participants. Advanced New Patient Portal Learn how to create and use patient portal questionnaires to allow patients to enter their own data, including advanced demographics, medical history and payments. Advanced Payment Posting In this advanced class, we will review real-world examples of how to handle recoupments, adjustments and other complex payment posting scenarios in Aprima. Advanced Practice Management Reports Review of recommended reports to manage practice financials, including provider productivity reports, payment reports and recommended month-end procedures. Aprima EDI Explore the interaction between claims processing and ERA through Aprima’s clearinghouse. We’ll also discuss claim scrubbing and editing features to maximize your billing. Aprima Mobile This course will highlight the features and functions of our new mobile app, using Aprima NOW™ technology, and show you how it can improve your ability to view your patient charts and handle office functions using a smart phone or tablet. Advanced Chart Hygiene Now that you’ve been on the system for a few years, you might be noticing that your patient’s charts are getting a bit cluttered. This course will spotlight the common areas that need cleanup, and provide tools and tips for cleaning the charts so that the information that you need is at your fingertips and easily accessible. Clinical Decision Support In this session, Aprima experts will walk you through the process of defining Health Maintenance Rules using the new CDS engine. See how to use these HMRs to remind you when health checks are due. Aprima’s HMRs are a powerful tool for improving disease management and earning both federal and payer incentives. You’ll also learn how to easily remind patients about their appointments, reducing no-shows. Collections Do you know all the different ways Aprima can automate, speed up and increase collections? In this session, you’ll learn how to apply and adjust collection fees automatically, either as a percentage of the amount owed or as a flat fee. Common Problem Palettes Learn how you can be more efficient and save time using CPPs, the follow-up slider and diagnosis-specific plans. Custom Observations Understand how to create custom results and observations, and the variety of ways to record and track observations, including the Observations tab. 10 | Register APRIMA USER CONFERENCE 2015 2015 USER CONFERENCE CLASS DESCRIPTIONS Course Title Description Determining the Financial Health of Your Practice Using Aprima reports and documentation, an experienced Aprima physician will review methods to determine the financial health of your practice and help you understand the payment relationships with your contracted insurance carriers. Disease Care Management and the New Model of Healthcare Review of Aprima Disease Care Management and discuss the New Model of Healthcare with Aprima’s Chief Medical Officer, Dr. Jeffrey Hyman. Document Management Going paperless for your charting is only the first step. Keep the paper monster at bay using document management features with specialty scanners and faxing software. Eligibility This class will explore the automated Eligibility checking feature. Users will learn about automatic checking features, on-demand checking and navigating eligibility icons on the desktop. Filters and Basic Navigation Discover how to use the many toolbar icons, and shortcuts to navigate the system more quickly and smoothly. Formatting Models and Clinical Note Types In this course, you will learn how to create custom clinical note types and accompanying formatting models to better display your patients’ visits. Future and Recurring Orders Learn how to configure Aprima to more efficiently order repeating tests, track outstanding orders, and remind staff and patients of scheduled diagnostic labs and tests. ICD-10 This course will review the IDC standards and requirements and demonstrate the use of Aprima’s “drill-down” option for selecting the appropriate ICD-10 code. You will also learn to prepare notes that justify the ICD-10 codes you select. Managing Medications E-prescribing, including Controlled Substances In this course, we will review the procedures and requirements for e-prescribing of controlled substances. This course will also cover the management of patients’ e-prescribed and historical medications and refill requests. Managing Payer Credits All about payer credits! Learn the various ways you can create a payer credit, allocate credits, manage all payer credits, and understand how they are reported. Meaningful Use and CQMs The course will provide an overview of the Stage 2 Meaningful Use program and requirements, including review of core, menu set, and clinical quality measures. New Patient Portal This class will review the new features available through the Aprima Patient Portal, including credit card payments. Optimizing Aprima Server Performance This course is designed for technical users and office managers. We will explore options to maximize your server’s performance and review routine maintenance and clean-up for your server. Order Management and Tracking This class will track orders from the placement of the order through the resulting process. Learn how to track all unsatisfied orders and manage incoming paper results. This functionality makes ordering labs, radiology, and other services more efficient using the automatic sending of task messages. Patient Cases and Pre-Authorization Learn how to use the patient case functionality to reduce denials for unauthorized services. This class will give you tools for creating, and tracking authorizations, and offer best-practices workflows. Understanding the Patient Ledger This class will provide an overview of the Aprima Patient Ledger for new users. 11 | Register APRIMA USER CONFERENCE 2015 2015 USER CONFERENCE CLASS DESCRIPTIONS Course Title Description PQRS This course will provide an overview of the 2015 PQRS program, including database configuration and program timelines. Preview of Aprima 2016 In this course, we will review new features that will be delivered with Aprima 2016. Referrals This course will explore the workflow and documentation in Aprima to handle in-coming and out-going referrals in your office. Revenue Cycle Management and Medical Office Economics See how Aprima’s team of experienced Revenue Cycle Management (RCM) specialists take the work and hassle out of the billing and collection process, decreasing average days in A/R by 30% or more, reducing denied claims by up to 23% and improving your practice’s bottom line. This course will review back-office procedures and AR Management within the Aprima billing system to maximize efficiency and cash flow. Security and Settings Learn how to apply appropriate securities and permissions for your users so that they access only those portions of the medical records that are necessary for their job functions. We will also review the audit trail, note locking and breaking the glass on locked records. Surescripts This class, presented by Surescripts, Aprima’s vendor for e-prescribing, will concentrate on the features and benefits available to customers beyond basic e-prescribing. Transition of Care Create and use your direct mail address in the referral process, and to communicate with colleagues and other physicians with whom you share mutual patients. This class will include configuration, best practices and troubleshooting direct mail. Using Social Media for Your Practice In this session, we will demonstrate the ways practices can use Social Media to promote their practice, improve patient retention, attract new patients and educate existing ones. You will learn the popular lingo used in virtual spaces, which platforms are most applicable based on your unique audience and how you can use Aprima to be successful in this increasingly mobile, ever-evolving Social Media landscape. Specialty Discussions Share an hour with your colleagues in a guided discussion concerning Aprima tricks, tips and content directly related to your specialty. 12 | Register APRIMA USER CONFERENCE 2015 The hotel lobby and lobby bar are great places to network and meet up with friends. (above) You’ll enjoy the stay in your guest room at the Omni. (top right) Enjoy a great workout with magnificent views and the latest equipment in the expansive exercise facility. (bottom right) The spa has everything you need to relax and unwind. (below) OMNI HOTEL DALLAS The all-new Omni Dallas Hotel has everything you could imagine to make your stay truly enjoyable. These photos will give you an idea of what to expect, but no photos can do justice to the expansiveness of the hotel and the quality of the rooms and service. 13 | APRIMA USER CONFERENCE 2015 Register Texas Spice (below) offers exceptional local flavors with a true Texas ambiance. The Owner’s Box (right) is just the place for the sports fan to grab some grub and watch virtually every game on TV live. ENTERTAINMENT The Omni offers some unique dining experiences, as well as a variety of places to meet for a drink, network and relax. ♦♦ ♦♦ Bob’s Chop House (right) is THE place for steak and other fine dining options; since the opening of the first Bob’s Steak & Chop House in Dallas in 1993, the name ‘‘Bob’s’’ has been synonymous with a great steak house experience. ♦♦ Opening this July are Coal Vines and The Bier Garden. 14 | Register APRIMA USER CONFERENCE 2015 REGISTRATION To register for the conference, click here to go to the 2015 Aprima User Conference registration site. On the registration site, you will be able to select your sessions and optional events, and link to the hotel registration site. All conference registration must be done through the conference registration site. You may register all the attendees from your organization at the same time. Registration is not valid until paid in full. CONFERENCE COST If registered and paid by: First person from a practice: Each additional person from the same practice: (price is per person per boot camp): May 31st $650 $550 $300 July 31st $750 $650 $375 After July 31st $950 $950 $425 Boot Camps PLEASE NOTE ♦♦ ♦♦ ♦♦ ♦♦ This year, Aprima will provide class materials for download and through our User Conference Mobile App on Monday, August 3rd. No printed materials will be provided. Discounts apply only if conference fees are paid in full on or before the discount deadline. If payment is not made on a timely basis, the discount will not apply. Cancellation / Refund Policy: Thirty (30) days’ notice is required to cancel your registration. To receive a full refund, less a $25 processing fee, notice must be received by July 6th. If you have any questions regarding registration, please call the Aprima User Conference hotline at 847-800-2214 or email [email protected]. HOTEL INFO The 2015 Aprima User Conference will be held at: Omni Dallas Hotel 555 South Lamar Street Dallas, TX 75202 Be sure to book your hotel room now to get the special $129/night room rate. To reserve your hotel room, click here, or call (214) 744-6664 and tell them you are attending the Aprima User Conference. After July 6th, the rate may increase substantially. Aprima Medical Software, Inc. • 3330 Keller Springs Road, Suite 201 • Carrollton, Texas 75006 • t 214.466.8000 • aprima.com © 2015 Aprima Medical Software, Inc. All rights reserved. All trade names and trademarks are the property of their respective owners.
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