1. business and industrial
2. business operations
3. business plans

This summer, your practice can learn how to achieve
even greater success with Aprima Electronic Health
Record (EHR), Practice Management (PM) and
Revenue Cycle Management (RCM) solutions.
In one place, in just 48 hours, you can learn how to
earn stimulus funds and other incentives, expand your
skills and share stories and lessons with people from
other practices like yours.
Special thanks go out to Fujitsu, Diamond Sponsor of
the 2013 Aprima User Conference, for its support.
Learn from the experts
• Hear tips from Aprima experts that can make every day easier.
• Ask power users ­– both physicians and office managers – how
to optimize your use of Aprima.
• Bring your laptop and meet one-on-one with Aprima support
experts for answers to specific questions.
• Sign up for a meeting with Dr. Jeffrey Hyman, Aprima’s Chief
Medical Officer.
• Meet with conference exhibitors and sponsors to learn how their
products and services can make you more productive and effective.
Join us at boot camp
Attend the pre-conference boot camps where you can get a full day
of in-depth training designed to meet the needs of both new and
power users.
Connect with your peers
“
The conference is valuable for a variety of reasons.
I get to meet the support staff and trainers and
put faces with names. It’s also nice to network
with other users.
The support lab in and of itself is incredibly
valuable. To be able to sit down one-on-one with
someone and resolve issues is a fantastic benefit of
the conference.
I try to bring one member of the staff with me
so that we can divide and conquer and get to
as many of the sessions as possible. This year I
brought one of my physicians with me. She was
able to connect with other providers and bounce
ideas off of one another. I attend many meetings and conferences every
year. It is discouraging when you attend a meeting
and bring nothing new back to the office – it
feels like time wasted. With the Aprima User
Conference, I always bring something back that
I can put into practice right away.
­– Jennifer Souders, FACMPE
Hilltop Family Physicians
”
• Trade tips with experienced users from other practices and learn
how they succeed with Aprima.
• Meet colleagues who are navigating the same challenges
that you are.
• Forget about business and have fun at the evening events!
What will you learn?
In focused breakout sessions covering everything from the basics to
advanced features, you’ll have the opportunity to see the latest enhancements, learn tips and shortcuts, ask questions, and make
suggestions directly to Aprima’s top leaders.
Who should attend?
Physicians, nurses and other clinicians, practice managers, and
support staff from practices across the country will all benefit from
the 2013 Aprima User Conference. To be able to cover all aspects
of the Aprima products, it’s best to send at least one clinical user
and one administrative user.
The Aprima User Conference is the most efficient – and enjoyable
– way to get the most from Aprima EHR, PM and RCM. We look
forward to seeing you there.
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You Won’t Want to Miss —
• Special sessions on achieving Meaningful Use Stage 2 and learning more about ICD-10
• The chance to schedule one-on-one meetings with Aprima support staff and Dr. Jeffrey Hyman, CMO
• Exhibitors with add-ons and services that extend Aprima’s capabilities to make your life easier
Agenda
Day
Thursday, August 1st
Friday, August 2nd
Saturday, August 3rd
Sunday, August 4th
Time
Event
9:00–5:00
EHR Boot Camp
9:00–5:00
Practice Management Boot Camp
9:00–5:00
Power User Boot Camp
11:00–6:00
Exhibition
10:00–6:00
Registration
1:00–2:30
General Session/Welcome Remarks
2:30–3:45
Breakout Session I
3:45–4:15
Break
4:15–5:30
Breakout Session II
7:00–10:30
Casino Night
8:00–6:00
Exhibition
7:30–8:30
Breakfast
8:30–9:30
General Session/Meaningful Use & ICD-10 Update
9:30–10:45
Breakout Session III
10:45–11:15
Break
11:15–12:30
Breakout Session IV
12:30–2:00
Lunch
2:00-3:15
Breakout Session V
3:15-3:45
Break
3:45-5:00
Breakout Session VI
6:30–9:00
Reception and Dinner to Help Children’s
Medical Center of Dallas
7:30–8:30
Breakfast
8:30–9:45
Breakout Session VII
9:45–10:15
Break
10:15–11:30
Breakout Session VIII
11:30–12:00
General Session/Wrap-up
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Special Evening Events
Have some fun, too!
Sessions are casual and friendly, and every day
ends with a party: Casino Night on Friday, and
on Saturday, a reception to support the Children’s
Medical Center of Dallas.
Friday, August 2nd
Casino Night
Join us for a casual dinner and lots of fun
at the blackjack and craps tables. Win big
with your play money, then use your
winnings to get some great prizes.
Saturday, August 3rd
Reception to
Help the
Children
Before you head out for dinner on your
own Saturday night, stop by for a group
party to assemble gift bags, blankets and
other items needed by the children at
Children’s Medical Center in Dallas. In the
past two years, attendees have made over
1,000 activity bags and 50 blankets for the
children in the hospital and their families.
Following the reception, we will have a
fun, casual dinner. The dinner is optional
and there is an extra charge of $35 per
person, a portion of which goes back
to the hospital.
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Opening General Session
Kick off the weekend with this energizing, inspiring overview of all things Aprima and the latest
industry trends. CEO Michael Nissenbaum will discuss important trends in the healthcare industry
and at Aprima, including:
• Updates on developments in ARRA implementation, including Meaningful Use Stage 2, certification programs, and how to earn maximum federal incentives for EHR use
• Real-world examples of how Aprima RCM is reaping substantial rewards
for our users, including increased billings, reduced denials and faster collections
• Much more…
Government Initiatives General Session
COO Neil Simon will update you on all the newest developments in Aprima products,
particularly those designed to help you meet the many new regulations coming in healthcare,
including Meaningful Use Stage 2 and ICD-10. He will also discuss:
• How Aprima has helped many users achieve success with PQRS
• How Aprima can fit into an ACO model
• An overview of what you will need in order to achieve Meaningful Use Stage 2
Certification in 2014
• Tips on how to be prepared for ICD-10 and the changes it will have for both clinical coding and
billing; Aprima has what you need to make it a smooth transition
“
I found the conference helpful in a number of ways.
In the breakout sessions, I learned the potential for new ways to streamline workflow – such as results letters to
patients – and where in Aprima to set these areas up.
Interacting with other doctors helped me learn tips on how they best use Aprima. And onsite technical people
helped me solve problems in my system while I was at the conference.
”
All in all, a very worthwhile weekend!
– Richard Weinberger, MD
Drs. Weinberger and Vizy, LLC
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2013 User Conference Schedule at a Glance
Thursday, 8/1
EHR Boot Camp 9:00 - 5:00
Practice Management Boot Camp 9:00 - 5:00
Power User Boot Camp 9:00 - 5:00
Friday, 8/2
General Session I: 1:00 - 2:30 Welcome Remarks
Breakout Session I: 2:30 - 3:45
KDB Editing,
Forms Designer
Practice
Administrative
Including Full Note and Advanced
Management
Management
Composer / SuperFormatting Models
Reports
with Aprima
bill Composer Tabs
Vaccine
Administration
Records (VARs)
E-prescribing
Using the Patient
Portal to More
Effectively Run
Your Practice
Document
Management with
Fujitsu, Inofile, GFI
and More
Health Maintenance
Rules and Auto
Appointment
Reminders
RCM and
Medical Office
Economics
Support
Electronic
Statements and
Appointment
Reminders
Health
Maintenance Rules
and Auto Appointment Reminders
Dynamic
Procedure Notes
Document
Management with
Fujitsu, Inofile,
GFI and More
IPPE and AWE and
How to Chart Them
with Aprima
Breakout Session II: 4:15 - 5:30
KDB Editing,
Including Full Note
Composer / Superbill Composer Tabs
Order
Management/
Orders and Results
Tracking
Payment Entry and
Posting
Physician Quality
Reporting (PQRS)
Saturday, 8/3
General Session II: 8:30 - 9:30 Meaningful Use Stage 2, ICD-10
Breakout Session III: 9:30 - 10:45
Administrative
Forms Designer and The Life of
Vaccine
Management
Advanced
a Claim
Administration
Formatting Models
Records (VARs)
Breakout Session IV: 11:15 - 12:30
KDB Editing,
Including Full Note
Composer / Superbill Composer Tabs
Order
Management/
Orders and Results
Tracking
Managing
Medications
Dynamic
Procedure
Notes
Health
Maintenance Rules
and Auto Appointment Reminders
Insurance Eligibility
RCM and Medical
Office Economics
Using the Patient
Portal to More
Effectively Run
Your Practice
The Life
of a Claim
Clinical
Reporting
Payment Entry and
Posting
Physician
Quality Reporting
(PQRS)
Practice
Management
Panel Discussion
Collections
Practice
Management
Reports
E-prescribing
Dynamic
Procedure
Notes
Using the Patient
Portal to More
Effectively Run Your
Practice
Support
Collections
The Life of a Claim
Health Maintenance
Rules and Auto
Appointment
Reminders
Insurance
Eligibility
RCM and Medical
Office Economics
Collections
Payment Entry and
Posting
E-prescribing
Physician
Quality Reporting
(PQRS)
Insurance Eligibility
Using the Patient
Portal to More
Effectively Run
Your Practice
Breakout Session V: 2:00 - 3:15
Patient-Centered
Medical Homes
(PCMH) Panel
Discussion
Common Problem
Palettes for
Complex Visits
Breakout Session VI: 3:45 - 5:00
Managing
Medications
Forms Designer
and Advanced
Formatting Models
Sunday, 8/4
Breakout Session VII: 8:30 - 9:45
KDB Editing,
Including Full Note
Composer / Superbill Composer Tabs
Forms Designer
and Advanced
Formatting Models
Managing
Medications
Breakout Session VIII: 10:15 - 11:30
Clinical Reporting
Common Problem
Practice
Palettes for Complex Management
Visits
Reports
General Session III: 11:30 - Noon Wrap-up and Announcements
Color codes:
Advanced User with at least one year of experience on Aprima 5
New User
Any User Level
Boot Camp Class Descriptions*
EHR Boot Camp – This course is designed to introduce new users to the EHR portion of Aprima. This intense course is designed to prepare the novice user to perform
basic EHR functions in an office environment.
Practice Management Boot Camp – This course is designed to introduce new users
to the Practice Management portion of Aprima. This intense course is designed to
prepare the novice user to perform basic Practice Management
functions in an office environment.
Power User Boot Camp – This course is designed to develop an on-site power user
to handle first-line support for the practice. Topics to be reviewed include
system setup, basic troubleshooting, adding new users/providers, KDB editing, system
maintenance and updates of codes and medications.
* There is an additional cost to attend the boot camps. See the last page of this document for details. All boot camps will be held on Thursday, August 1st. The
maximum number of attendees for each boot camp is 50.
Breakout Session Descriptions
With dozens of breakout sessions in less than three days, you’ll want to
bring several people.
Three types of breakout sessions – for physicians, clinical support staff,
and practice management/office support staff – allow you to select topics that are relevant to each person’s interests and role in your practice.
For Providers
For Clinical Staff
For Practice Management
Classes for Advanced Users with one year or more using Aprima
Administrative Management – Learn details of the Audit trail, co-pay and other
reports to audit worked performed by your team.
Advanced KDB Editing and Custom Tabs Including FNC/Superbill Composer –
The Knowledge Database (KDB) stores most clinical information such as lists of chief
complaint systems and symptoms, associated history and history of present illness
categories, ROS, PE and the patient plan. Learn how to customize the KDB to suit
your practice and speed up documentation. Change how you use clinical notes to
speed up your data entry. This session will also show you had to modify the tabs and
design notes to work the way you do and how to create assessment forms.
Clinical Reporting – Review clinical reports to provide information on patient
demographic and disease distribution, etc.
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Classes for Advanced Users with one year or more using Aprima, continued
Common Problem Palettes for Complex Visits – Learn how to use Aprima Common
Problem Palettes to swiftly document even your most complicated visits. Using
a common problem palette, or CPP, makes charting a patient visit note faster and
easier. See how to set up your own CPPs with recurring information, such as exam,
diagnosis, prescriptions and services provided and ordered.
Forms Designer and Advanced Formatting Models – Take full advantage of
the formatting template features with the tips you’ll learn here. See how to create
customized documents with patient-specific information or with responsible party–
specific information, either within Aprima or by using Microsoft® Word or Excel.
Users will learn to quickly create a variety of forms, chart note views, letters and
reports to assist with the administrative functions and correspondence required for
your office.
Managing Medications – Learn ways to manage patient medications lists and keep
an accurate records of patient medications. This course will include
Surescripts® medication download information, managing refills and recalls.
Order Management/Orders and Results Tracking – This class will track orders
from the placement of the order through the resulting process. Learn how to track
all unsatisfied orders and manage incoming paper results. This functionality makes
ordering labs, radiology and other services more efficient using the automatic sending
of task messages.
Patient-Center Medical Home (PCMH) Panel Discussion – Move to the next level
in integrated patient care – and potentially earn bonuses and higher reimbursements
– as a recognized Patient-Centered Medical Home. Join us for a panel discussion with
physicians who use Aprima and are PCMH certified and learn how Aprima can help
you get out in front of this important trend.
Practice Management Reports – Review of recommended reports to manage practice
financials, including provider productivity reports, payment reports and patient recall.
The Life of a Claim – A comprehensive review of the life of a patient claim, from
initial billing process through collections procedures, including reversals
and credits.
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Classes for New Users with less than one year using Aprima
Dynamic Procedure Notes – Learn how to use Aprima’s Dynamic Procedure Note to
automate documentation of in-office procedures.
E-prescribing – Speed up your practice and earn federal incentives with
e-prescrib­ing when you learn the secrets and pitfalls of using this Aprima tool
most effectively. You’ll see how to use automated data-entry and how to send an
error-free prescrip­tion directly to participating pharmacies from the point of care.
Health Maintenance Rules (HMRs) and Auto Appointment Reminders
– In this session, Aprima experts will walk you through the process of defining
Health Maintenance Rules, using the new CDS engine. See how to use these HMRs
to remind you when health checks are due. Aprima’s HMRs are a powerful tool
for improving disease management and earning both federal and payer
incentives. You’ll also learn how to easily remind patients about their
appointments, reducing no-shows.
Insurance Eligibility – Aprima has updated the system with an Insurance Eligibility
component that verifies eligibility through the EDI system before the patient is seen.
Learn how to customize this feature with the eligibility information to suit your
patient base and practice workflows.
Payment Entry and Posting – Learn how to use Payment Entry to process payments,
includ­ing Electronic Remittance Advice (ERA) information, more efficiently. The
session will cover payment and transaction types, rule information for ERA
processing and reason codes for insurance payments.
Physician’s Quality Reporting (PQRS) – Aprima incorporates the quality measures
defined by CMS’s Physician Quality Reporting System (PQRS), an incentive
program. In this session, you’ll learn how to make the most of Apri­ma’s capabilities
and reporting functions to earn PQRS bonuses.
Vaccine Administration Records (VARs) – The Aprima VAR mimics the format
of the CDC record, but is much more powerful and flexible. Come learn how
to create, modify, import and print using the VAR to make your office run more
efficiently and smoothly.
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Classes for All Users regardless of experience with Aprima
Aprima RCM and Medical Office Economics: EDI, AR Management, Optimizing
Medical Office Efficiencies – See how Aprima’s team of experienced Revenue Cycle
Manage­ment (RCM) specialists take the work and hassle out of the billing and
collection process, decreasing average days in A/R by 30% or more, reducing denied
claims by up to 23% and improving your practice’s bottom line. This course will review
back-office procedures and AR Management within the Aprima billing system to
maximize efficiency and cash flow.
Collections – Do you know all the different ways Aprima can automate, speed up and
increase collections? In this session, you’ll learn how to apply and adjust collec­tion fees
automatically, either as a percentage of the amount owed or as a flat fee.
Document Management with Fujitsu, Inofile, GFI, and More – Going paperless
for your charting is only the first step. Keep the paper monster at bay using Aprima’s
document management features with specialty scanners and faxing software.
Electronic Statements and Appointment Reminders – Part 1: Using Etactics for
Electronic Statements: See how third-party vendor Etactics can help your practice
generate electronic statements and improve com­munication between patient and
provider. Part 2: Using CallPointe for Appointment Reminders: This third-party
vendor reminds patients automatically of future appointments. See how CallPointe
works with Aprima.
IPPE and AWE and How to Chart Them with Aprima – Dr. Jeffrey Hyman, MD
FACP and Chief Medical Officer of Aprima, will discuss the IPPE and AWE, how to
chart them within Aprima and the importance of charting family history. During this
session you will also learn how to document these important preventative care items
efficiently using Aprima.
Practice Management Panel Discussion – A panel of Aprima PM experts and power
users will answer your PM and medical office questions. This session will provide a great
opportunity for office managers and staff to share best practices and explore strategies
for success with other practices.
Support/Troubleshooting Basics – Learn how to make your installation of Aprima
software updates and 3rd party devices seamless. We’ll also show you some ways you can
optimize your support inquiry results, as well as the behind the scenes processes of how
each case is accessed and managed.
Using the Patient Portal to More Effectively Run Your Practice – Improve
communication with your patients and reduce data entry with the Aprima patient
portal. This secure online tool allows patients and providers to communicate with each
other and update both demographic infor­mation and the clinical history. Before an
initial visit, patients may enter their own demographics and medical history. This class
will teach you how to set up the portal for appointment requests, demographic updates,
medical history and specialty questionnaires that may be used to streamline office flow
and paperwork.
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Registration
To register for the conference, click here to go to the 2013 Aprima User Conference registration site. On the registration site, you will be able to register and pay for the conference, select your sessions and optional events, and link to
the hotel registration site.
All conference registration must be done through the conference registration site. You may register all the attendees
from your practice at the same time. Registration is not valid until paid in full.
Conference Cost
If registered
and paid by:
First person from
a practice:
Each additional person
from the same practice:
Boot camp
(per person cost for each):
May 31st
$650
$550
$245
After May 31st
$750
$650
$395
Please Note
• Discounts apply only if conference fees are paid in full on or before May 31st.
• Cancellation/Refund Policy: Thirty (30) days’ notice is required to cancel your registration. To receive a full refund, less a $25 processing
fee, notice must be received by June 30th.
• If you have any questions regarding registration, please call the Aprima User Conference hotline at 847-800-9459
or email [email protected].
Hotel Information
The 2013 Aprima User Conference will be held at:
Hilton Dallas Lincoln Centre
5410 LBJ Freeway
Dallas, Texas 75240
To reserve by phone, please call:
Direct: 972-934-8400
Toll free: 800 HILTONS (800-445-8667), Option 1
Please click here to reserve your hotel rooms online.
Be sure to book your hotel by June 30th to get the special $107/night room rate. If you call to make your
reservations, be sure to tell them you are attending the Aprima User Conference. After June 30th,
the rate may increase substantially.
Questions and Additional Information
If you have any questions, please call the Aprima User Conference hotline at 847-800-9459, or email
[email protected]. To register for the conference, click here to go to the 2013 Aprima User
Conference registration site. On the registration site, you will be able to register and pay for the conference,
select your sessions and optional events and link to the hotel registration site.
Aprima Medical Software, Inc. • 3330 Keller Springs Road, Suite 201 • Carrollton, Texas 75006 • t 214.466.8000 • aprima.com
© 2013 Aprima Medical Software, Inc. All rights reserved. All trade names and trademarks are the property of their respective owners.
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