2012-13 ASA Vision The vision of ASA is to establish a poverty free society. Mission The institutional mission of ASA is to support and strengthen the economy at the bottom of the socio-economic pyramid by facilitating access to financial services for the poor, marginalized and disadvantaged. Values Innovative and non-conventional management for achieving cost-effectiveness and sustainability i From the President’s Desk We have published this Annual Report according to the fiscal year i.e. from July 2012 to June 2013 instead of calendar year. This change has been made to bring in compatibility with prescriptions of the Microcredit Regulatory Authority (MRA) of the government. Henceforth, we will bring out ASA Annual Reports following this new timeframe. The period spanning over July 2012- June 2013 was very critical for us as well as the country as political turmoil adversely affected the economic and normal daily life of people. Our major program microfinance had to face some tougher situations due to this unrest. In addition, these unpleasant situations were challenging the planned ii productivity and growth of the organization. But, it was our committed steadfastness and intensive monitoring that enabled the organization to address these challenges. In spite of being so stressful a situation, it was memorable for us, because during the year the organization embraced international recognition once more as one of the best NGOs of the world from the prestigious Switzerland based magazine The Global Journal. The recognition has added a new feather to ASA’s fame alongside brightening the country’s image in the international arena. Besides, during the period the organization initiated a number of philanthropic programs for the wellbeing of the poor and underprivileged. Microfinance, the core program of ASA continued its growth in the last fiscal year amid some negative trends that dominated the country’s economy as well as the world. ASA disbursed approximately Tk. 9618.26 crore (USD 1.2 billion) among its five million clients during the year. The repayment rate of loan program was at a formidable figure of above 99 per cent although economy at the bottom of the pyramid suffered a setback. The new welfare programs introduced during this fiscal year are: Raising awareness on some common but crucial health issues among the group members who are mostly poor and illiterate and Providing physiotherapy and yoga treatment to the traumatized patients especially those who live on hard labor. Employees involved in the credit program have been implementing the program of consciousness building on different health issues to change habits and lifestyle of target groups aiming at preventing infectious and communicable diseases. No additional cost has been incurred to run this program because the regular staff members of ASA have been playing role of motivators in addition to their routine duties. Hope for the Poorest (HP), an associated organization of ASA, extended its Health and Water, Sanitation and Hygiene (WASH) program to more backward regions in the year. Three new Primary Healthcare Centers were opened in remote areas of Jamalpur, Netrokona and Kishoreganj districts of the country. The WASH program has been progressing with considerable success in two coastal towns of Satkhira and Bagerhat to improve the water supply, sanitation and hygiene condition of the poor and slum dwellers. ASA University, a fellow-organization of ASA arranged its first convocation in April 2013 awarding certificates to one thousand students in presence of their guardians on completion of graduation from the university. It was a landmark occasion for the university which organized such a gala event within six years of its inception. By timely holding convocation for awarding academic credentials to the graduates, ASA University reaffirmed it’s commitment to become an ideal private institution for higher education in Bangladesh. A synopsis of findings is included in this Annual Report on a survey conducted to assess the impact of microfinance on the life and mode of livelihood of ASA clients. Research Section of ASA conducted the study professionally following scientific research methodology. The study has been a part of the set trend for periodic impact assessment of its program in every two to four years since 1999. So far ASA undertook seven such studies to facilitate comprehensive accumulation of clients’ feedback which we consider a valuable input for improving our program strategy. I hope, conclusion and recommendations of the study will be useful to the policy makers, practitioners and, managers of the microfinance institutions. At the end, I would like to express my heartfelt thanks to my colleagues, fellow organizations, individuals and well wishers who extended support to us in stepping ahead to eradicate poverty and disparity from the society. Md. Shafiqual Haque Choudhury President ASA. iii Interpretation of the Logo of ASA The logo of ASA contains two human hands at the bottom, the shining sun in the middle and the circle of the horizon on the top. The sun in the logo symbolizes the source of all energy or resources, the two hands are the hands of the struggling poor people and the circle at the top is the horizon of the eternal blue sky. The logo therefore reflects the meaning that poor people are capable of gripping the source of energy or resources through widening their knowledge and reach up to the horizon with the institutional support of ASA. iv Contents Vision i Mission i Values i From the President’s Desk ii Interpretation of the Logo of ASA iv Governing Body 1 Outline 2 Case study 3 Savings 4 Insurance 4 Mini Life Insurance 5 Loan Insurance 5 Foreign Remittance Service 5 Agribusiness Development Project (ADP) 6 Case study 7 ASA The Unique Features 8 Milestones 10 Achievemtnts & Recognitions of ASA 12 Management Team 13 Organogram 14 Health-welfare Program 15 Primary Education Strengthening Program 16 Guardian’s remarks 17 Health Awareness Program 18 Exposure and Internship 20 Technical Assistance (TA) Services & Managing Microfinance Program Internationally 21 Hope for the Poorest (HP) 23 ASA University Bangladesh (ASAUB) 25 Impact Assessment Report 2013 of ASA Microfinance Program 27 Publications 35 ASA Coverage 36 Plan for 2013-2014 37 Mrs.Taherunnessa Abdullah Chairperson Mrs.Taherunnessa Abdullah Mr. Mahbubul Alam Mrs. Husniara Huq Mrs. Husniara Huq Member Mrs. Mahmuda Islam Member Mr. Matiur Rahman Chowdhury Member Mrs. Mahmuda Islam Mr. Matiur Rahman Chowdhury Mr. Alauddin Ahmed Mrs. Rabeya Akter Choudhury Mr. Alauddin Ahmed Treasurer Mrs. Rabeya Akter Choudhury Member Md. Shafiqual Haque Choudhury Member Secretary Md. Shafiqual Haque Choudhury 01 Governing Body Mr. Mahbubul Alam Member Outline Microfinance Program Microfinance program of ASA reached about five million people in the last fiscal year. As a potent weapon in uprooting poverty, microfinance has been assisting the poor effectively to improving their living status and livelihoods significantly. And its necessity to the poor as well as the rural livelihoods remains indisputable. The people living under the poverty line and the poor with lower income are still out of any institutional or formal credit services. And this financial state has made microfinance service of the MFIs almost a sole option for the downtrodden segment of the society. ASA microfinance program provides a range the landless poor, marginal farmers and of financial services to the poor broadening small the scope of financial inclusion of those that pursues to make the microfinance program are not served by the conventional banking more poor-friendly, efficient and suitable so system. Most of the ASA clients are women that the service recipients could reap the who use this loan for better management of maximum benefit out of the loan. The their households, finance and to engage in organization various income generating activities. ASA service offers collateral free credit to the door step of number of clients in a hurry. entrepreneurs. ASA concentrates quality rather relentlessly at improving than increasing 02 It focuses on helping the borrowers in access this product complying with the least utilizing the loan properly so that they are formalities and without condition of tough able to increase income empowering them to group guarantee. During July 2012 to June come out of poverty trap. 2013 period, ASA disbursed an amount of Tk. 100 billion loan among its five million Flexible and innovative approach of ASA clients in response to the growing demand of microfinance program has made the service the borrowers for bigger loans to implement attractive to the poor. The loan aspirants can expanding projects. Case study My name is Sarity Rani. I live in a village in 2005 taking a loan amounting to Tk. Baro Barial under Manikganj district. 2,000 from ASA-Arandrabad branch under Presently, I’m living a happy life with my Manikganj district. Alongside, the business husband and three kids. But the initial on bamboo handicrafts, I started cultivating period of my married life was not as easy as vegetables in a small piece of land. My it is now. Because my husband Disesh Das present net income is Tk. 50,000 per was financially insolvent to maintain the annum. I built three houses with corrugated family. Starving was a common practice in roofing sheets out of my earning. I have our family at that time. been able to create employment opportunities for four people providing two 03 To overcome such a tough situation, I permanent jobs and two temporary ones in started a business on bamboo handicrafts my small venture. Savings ASA developed its microfinance program as access to it in formal institutions of a complete financial solution for the Bangladesh. ASA’s Long Term Savings borrowers who confront multifaceted needs program is a panacea for the poor that and risks frequently. ASA clients generally encourages savings for a long term in spite of belong to poor and lower income group that their limited solvency. are economically vulnerable. Financial uncertainty chases them at all times and for Voluntary Savings: this, they can’t lead a stable and peaceful life save money in voluntarily savings programs which adversely affects in attaining success at any time according to their ability for in their business and income generating undefined period and can withdraw it as and activities. This is a big hurdle for the poor to when they feel to meet their needs. come out of poverty trap and is equally a Depositors can withdraw Tk. 500 (Rural) and challenge for the MFIs to protect them. Tk. 1,000 (Urban) in weekly group meetings. ASA borrowers can Otherwise savers may withdraw from the Taking into consideration of the respective ASA branch offices. vulnerability of borrowers, the organization has given emphasis on savings of the clients. Insurance Members can meet odds or critical situation that may suddenly appear by their savings. Furthermore, ASA allows its clients to Life expectancy of the people of Bangladesh withdraw their deposit anytime they like to increased at a faster pace in the last two meet financial obligations. This is an decades which also witnessed a steady exception because many MFIs of the country economic growth and accelerated poverty do not allow such withdrawal. ASA has been reduction. In spite of such progress, a using the savings money of the borrowers as sizeable number of middle-aged rural people a revolving fund for microfinance program. often fall victims of severe health complications. This is a big risk for the poor Two types of savings programs are offered: families because sudden death of an Long Term Savings and Voluntary Savings. important earning member push them into the financial ruins. Long Term Savings: Generally borrowers of microloans are poor and they have the least To address these uncertainties, ASA opportunities to save money for a long term initiated insurance program for its clients in schedule banks. Although, saving is an and their spouses. ASA introduced two important weapon to cover emergencies and types of insurance policies: Mini Life future financial risks but poor have limited Insurance and Loan Insurance. 04 Mini Life Insurance Loan Insurance Loan account holders of weekly repayment ASA charges a premium of Tk. 10 per 1,000 category deposit Tk.10 on weekly basis as (One thousand) taka for primary loan and savings for insurance. On the other hand, loan account holders of monthly repayment category deposit Tk.50 per month as Tk. 5 per 1,000 (One thousand) for special loan to provide this insurance. The premium. Inheritors receive 6 (six) times of outstanding loan is adjusted in full out of the dies. insurance benefit if an indebted member or Otherwise, the depositors get refund of their her husband/guardian dies. During the year savings amount with interest on maturity. July 2012 - June 2013, ASA paid Tk. 235 total deposit if a member During the year July 2012–June 2013, ASA paid Tk. 39.5 million as claim to the families of 7,578 deceased members. million as claim to the families of 21,625 deceased members. Foreign Remittance Service This service of ASA is being provided offering quick and safer money channeling facility to the relatives of Bangladeshi immigrants. The service has been arranged in collaboration with National Bank Limited and Western Union Money Transfer since 2008. The organization engaged 1700 of its branches in 64 districts up to June 2013. An amount of Tk. 7499.52 million foreign remittance was transferred to 302113 clients through this service during the last fiscal year. 05 Agribusiness Development Project (ADP) Although one of the world's poorest and the Bangladesh, most countries, system since long has over 70 percent people Bangladesh has made major strides to meet depending on agriculture either directly or the food needs of its increasing population indirectly. Currently, 55 percent of total densely populated through enhanced domestic production. The arable land is devoted mainly to rice and jute cultivation, although maize and wheat production has increased in recent years. The country's main endowments include its relying on agro-economic workforce of the country is employed in agriculture. Under such a reality, ASA designs and implements the Agribusiness Development Project to realize agriculture potentials by assisting and encouraging small and medium scale agro-based vast human resource, fertile agricultural land entrepreneurs. This project activities include and relatively abundant water. servicing of agriculture equipments and sale of inputs (seed, plantlets, fingerlings, chicks, In this context, to create momentum in the calves and fertilizer); collection, storage, sector, Agribusiness Development Project processing, and transport of agriculture was started in March 2007. On a tripartite produce agreement among Asian Development Bank (ADB), Bangladesh Government and three and high-value commercial production, especially of nontraditional commodities. big NGOs- ASA, BRAC and TMSS, the The project has been providing guidance in Agribusiness project is being implemented business planning and business financial throughout the country. control to the entrepreneurs. Besides, 06 it imparts training on livestock, fisheries and addition to the agriculture produce leading high-value crops. It also provides marketing to economic growth and employment in support to agribusiness clients with special rural Bangladesh. During the last fiscal year attention 2,918 entrepreneurs were provided with loan to small-scale women entrepreneurs. amounting to Tk. 300 million under the Agribusiness Development Project all over The project resulted in increased value the country. Case study 07 A jubilant young man Mojibur Rahman has loan and expanded the business. turned successful Through continuous efforts of last couple of entrepreneur. After completing high school years Mojibur established a hatchery education he went abroad as a worker and producing sufficient quantities of fish fry to stayed for five years. He failed to change meet the demand of his locality. His fish his fate with the overseas employment and farm created jobs for 14 people. His came back home empty-handed. But he remarks was not disheartened. He took training on entrepreneurial success: “Last year I earned modern agriculture and fish production. In one million Taka as net profit from this 2005, Mojibur started fish production in an farm. I’m expecting 1.3 million Taka as abandoned pond of his family. Afterwards, profit from fish production and hatchery he contacted local ASA office and took a business this year.” himself into a echoed tremendous ASA The Unique Features ASA has achieved sustainability within a couple of years from the starting of its microfinance program. The innovative policies of the management and cost effective approach in all respects were key to make it possible within the shortest possible time. Besides, strong determination of the management was also an important factor for attaining self-sufficiency with a steady growth. There are some specific reasons behind this success. Key features of ASA's innovative management and factors behind success in its overall activities are mentioned below: Dynamic and forward-looking leadership officials as well as between officials and Self-explanatory written working manual clients Decentralization Always and delegation of strong monitoring and authority to the branch level officials supervision from all levels Participatory process in decision making Simple and transparent accounting and Specialization in microfinance and rapid record- keeping system based on a format expansion policy Opportunity for sharing problems in the Costless and faster recruitment residential office procedure Low-cost culture practiced from top to On-the-job training approach (Each one bottom teach one methodology) Effective fund management Simple and structure cost-effective without a branch professional accountant Simple Members' group transfer among the Loan Officers after every six months Diversified loan products to meet clients' and least hierarchical demand organization Simple and shorter loan processing Easy and close communication among No collateral for providing loans 08 Loan disbursement within 07 (seven) portfolio per Loan Officer and high days of membership fund-revolving rate minimize total fund Savings ( short and long term) and Mini requirement Life Insurance for the clients Simple and standardized accounting No group guarantee required for providing procedures loan No extra full time office assistant, No bindings for being present in the technical personnel or security guard group meeting Education loan for members' children Male loan for Features Safeguarding Sustainability members' husband/guardian Borrowers are monitored and scrutinized Opportunity to withdraw savings at any by the Branch Manager time Staff members provide ASA with a Special loan for natural disaster affected security deposit (earn interest) areas Joint signature required for withdrawal Health assistance to the clients without from branch's bank account taking premiums Required daily withdrawal allowed Cheques are preserved by different Loan ASA Sustainable and Cost-effective Officers Microfinance Model Cash book is maintained by Loan This special cost-effective method of ASA Officers on a revolving basis helps a new branch to earn an adequate Loan Officers rotate groups after every income to be self-reliant within 12 months of six months its inception. District Managers are based in the field Central Office staff visit field regularly Self-sufficiency of a Branch: Key Factors 09 Regular internal audit Staff members are selected quickly equiping Annual external audit through short and practical training Occasional and surprise branch visits by The branch office structure is standardized the President of the organization and furnished with adequate but simple Full automated A/C, MIS, generated by furniture ASA microfinance management system Branch expenditure is standardized with (AMMS). set cost ceilings The system was developed in-house by A high number of borrowers, high its own IT experts. MILESTONES Foundation Phase (1978-1984) • Awareness building of the poor for enabling them to perform the necessary social function. • Legal program to fight against injustice and ensure access to land. • Training for the members and the rural journalists. Reformative Phase (1985-1991) • Women empowerment through the improvement of health, nutrition, education, sanitation and credit. • Post-disaster management program. • Mini-irrigation program. Program Specialization Phase (1992- to date) • Microfinance (credit and savings program): From time to time expansion, quality improvement in credit delivery systems, modification, etc. are being adopted to meet demand of the valued customers at home and abroad. 1992 1993 ASA being specialized in Microfinance program introduced Small Loan, Power Pump Loan and Housing Loan for the clients. These credit programs were initiated as per demand of the clients. Small Savings program was introduced for the clients enabling them to save at least small amount of money in their savings accounts to use that during hardships. ASA started providing Technical Assistance (TA) internationally, enhancing capability of other interested international organizations to replicate ASA's cost-effective and sustainable microfinance model to help assist the poor of their respective countries. 1994 1995 Loan Insurance Premium System was introduced to shield the inheritors of the clients on the latters' sudden demise against the risk in paying back the outstanding loan amount. Flood is a common natural calamity in Bangladesh that damages lives and livelihoods on a large scale almost every year. Considering this frequent flood an interest free rehabilitation loan was launched to assist the victims to overcome such crisis. 1996 Savings provision against loan insurance was introduced. 1997 Small Business Loan and Voluntary Savings were introduced. 2001 ASA declared itself a completely grants/donor free organization. 10 2003 2004 2005 2006 11 Small Entrepreneur Lending (SEL) was introduced for the small entrepreneurs. A product named Hardcore Poor Loan was introduced for the poor who were not able to receive small loan. Mini Life Insurance (Female) was introduced to provide the poor with insurance coverage to meet emergencies due to any sudden death within a loan cycle. Education Loan was introduced for the members' children who study in different educational institutions at various class/grade/levels. Business Development Service loan was introduced to rehabilitate/reorganize the income generating activities of the members affected due to unexpected situations/damages caused by flood, fire, theft, etc. Mini Life Insurance (Male) was introduced to cover the incidence of death of the husband/guardians of the clients. Small Loan (Male) was introduced to help the male members of clients to run different projects. Monga (Lack of Employment) Loan was also introduced in Monga affected areas. Short Term Loan Program was arranged for clients' urgent needs. Long Term Savings (LTS) was introduced to support clients during hardships. Information Technology Loan was introduced to help the clients facilitating their access to the modern technology supply markets and make their participation in commercial uses of the technology. 2007 Agri-business Loan was introduced to promote all kinds of agro-related businesses and assist the small farmers in their cultivation. 2008 ASA introduced Remittance Service under Western Money Transfer Program. 2009 ASA introduced CNG Auto Rickshaw and Power Tiller Loan. OTHERS 2002 & 2006 ASA Staff and Family Welfare Fund 2003 ASA Insurance for Staff 2005 Medical Assistance grant for member's treatment. 1995 2001 Assistance for other NGO/MFIs Providing Fund for Partner NGOs/MFIs Channeling Fund/Soft Loan for other NGOs/MFIs 2006 Associated Organizations ASA University Bangladesh (ASAUB) 2010 Hope for the Poorest (HP) Achievements & Recognitions of ASA 1993 Provider of TA Internationally. 1994 Acknowledged to attain Financial Self-Sufficiency (FSS). 1998 Selected as International Service Provider (ITSP) by UNDP. 2001 ASA declared itself donor-free Institution. 2005 ASA has been placed in all the six categories with exceptionally best results in the MIX report titled "2005 MIX Global 100: MFI League Table" presented in the MCS 2006, Canada. 2007 Selected as the top MFI of the world by the Forbes magazine, USA. a 2008 2002 2004 Selected as the Best TA Provider Globally (by UNDP). ASA provided technical, managerial and consultancy services to establish ASAI HC based in Mauritius and its subsidiaries in India, Pakistan, Philippines, Sri Lanka, Cambodia, Ghana and Nigeria. ASAI HC reached 700,000 clients strength within a few years. 2011 2012 ASA has been awarded with the "Banking at the Bottom of the Pyramid" by the Financial Times, London, UK and International Finance Corporation (IFC) jointly. ASA has been selected as one of the five finalists MFI by the FONDAZIONE GIORDANO DELL'AMORE, Italy. Global Magazine of Switzerland chose ASA as one of the 100 top NGOs of the world. 12 Management Team President Md. Shafiqual Haque Choudhury Senior Deputy President M Abdul Aziz Executive Vice Presidents Mr. Sushil Roy (HR) Mr. Ranesh Acharjee, FCA (Accounts) Md. Fayzer Rahman (Operation) M A Halim Khan (Operation) Directors AKM Aminur Rashid (Operation) Mohammed Azim Hossain (Finance & MIS) Md. Taufiqul Islam Chowdhury (Accounts) Sheikh Mozahar Uddin (HR) Gulam Mustafa (Legal Affairs) 13 14 EVP Accounts Accounts CENTRAL Foreign Remittance Director Accounts Audit Branch Regional Office District Office Agribusiness Program EVP Operation EVP International Affairs Research SR. DEPUTY PRESIDENT PRESIDENT Communications & Documentation GOVERNING BODY GENERAL BODY Risk Management ASA organogram Operation FIELD IT Logistic Education Program Director HR HR EVP Finance, MIS & Partners Director Finance & MIS ASA Tower Director Legal Affairs Health-welfare Program ASA has been providing financial assistance People of low income class and the poor to its ailing clients, staff and their family become helpless when they fall ill or are members to meet the treatment costs of affected various diseases they are suffering from. As a hospitals and clinics are established in the part of the organization’s welfare plan to its country but the poor are unable to afford the clients and staff this program has been services as they are costly for them to bear. initiated to protect from permanent physical Considering the helplessness and agonies of inability caused by diseases and illness the poor borrowers who are victims of major threatening them into extreme poverty. and critical illness, ASA came forward with by diseases. Although, many Health Assistance Program to support them As a developing country, Bangladesh is yet for availing medical treatment. This program to introduce health insurance for its citizen. provided Tk. 28.6 million as health grants to Besides, health services and treatment the members, staff and their families of ASA facilities for meeting their treatment costs during July offered by the state owned institutes as well as private hospitals can’t address the demand of treatment need of all people especially the poor. 15 2012 to June 2013 period. Primary Education Strengthening Program At present, in Bangladesh primary school additional tuition support. As most of the enrollment is about 99 percent. However, poor parents are not educated they cannot there is a huge dropout rate of approximately assist 30 percent, most of which happens for overcoming their study related problems. students before reaching grade five. This During 2012-13 fiscal year 50031 students dropout rate is especially high amongst were children of poor households. Under such a Strengthening Program of ASA through 1895 reality, Strengthening learning centers throughout the country. Program of ASA is being implemented to Each centre provides learning facilities with reduce dropout with learning support to the a teacher supporting about 25 students. pupils of poor families. Total number of students who received Primary School their children enrolled in in coping Primary and Education educational support under the program, Primary Education Strengthening Program comprised 24034 boys and 25997 girls. (PESP) played a significant role in improving quality of education of the children of poor In a brief impact assessment on PESP, it was families that resulted in better enrollment revealed that tuition under the program and retention at primary schools during the significantly improved learning attitude and period from July 2012 to June 2013. The attendance of students in schools. Guardians program focuses on less privileged students of the students praised the program for of the society in which guardians are not developing affluent enough to provide their kids with children. learning affinity of their 16 Guardian’s remarks A teacher of the centre gives lessons to the students passionately. That’s why the young learners eagerly wait for coming here. This practice increased curiosity of students about learning. My kid had better result this year than that in the previous year. In the last school examination he secured a position among top ten of the class. But earlier he was a tail-ender. Now he can spell words rightly and pronounce them correctly. My son’s reading and writing skills have improved radically. 17 Sonera Khatun Mother of Shakib, a student of Rojonigandha Learning Centre. Allahar Dargha, Kustia. Health Awareness Program During the last four decades Bangladesh adopted a number of measures for ensuring health for its citizen. In consequence, maternal and child mortality dropped drastically, immunization program gained huge progress and the country was recognized as the best among the SARRC countries for its achievement. Nonetheless, some other health aspects like malnutrition, water-borne and easily communicable diseases still pose big threat for the sound public health. The poor, especially people at the bottom of the socio-economic pyramid are suffering most from these maladies. The topics related to prevention of water borne, easily communicable and common diseases infecting people easily are discussed in weekly meetings. Under such a health status of the country, Health Awareness Program (HAP) of ASA has been building consciousness among its group members and clients on healthy habits and pursuing hygienic habits in daily life. households, cleanliness of kitchen and ASA employees meant for microcredit program are assigned to implement the health awareness program beside their regular responsibilities. Participants are motivated for using safe water, personal cleanliness, care of pregnant mother, diarrhoea and its prevention, tuberculosis and its prevention and remedies, improving sanitation and hygiene, cleanliness of covering food items, prevention of arsenic contamination, etc. The HAP is being conducted throughout the country in about 3,000 branches. Steps have ASA started this program in January of 2012 with an aim to sensitizing the people, most of whom are illiterate and less privileged. been taken to scale up the program to cover hitherto unattended areas as well as for the common citizen of the country. 18 19 Month Discussed Issues 1 July Balanced diet, nutrition and prevention of malnutrition 2 August Diarrhoea and its prevention 3 September Worm Infection and their prevention 4 October 5 November Child’s food, upbringing and physical growth 6 December Anemia and its prevention 1 January Personal hygiene and its necessity 2 February Usage of safe drinking water and prevention of arsenic toxicity 3 March Prevention of diseases through hand washing 4 April Using hygienic toilet and washing hands after using it 5 May Cleaning the surroundings of residence and its importance 6 June Diseases carried by mosquitoes and flies and their prevention Taking care of new born babies and child Year 2012 Sl members on an average. The under mentioned table depicts topics that were shared with the target people during the July 2012- June 2013. 2013 During the July 2012 to June 2013 period the following topics were discussed with over five million members of ASA. A single topic was discussed in 2,52,000 groups in each month and each group comprises 20 Exposure and Internship Influence and outreach of microfinance are increasing globally day by day. The proclamation of 2005 as the International Year of Microcredit made by the United Nations has received massive attention from the international forums. At present, microfinace is being widely considered as a pivotal tool to alleviate poverty. Bangladesh has been considered as the pioneering country of microcredit for its successful operation in poverty reduction. The front-lined MFIs and NGOs of the present world emerged and were developed in the country. These MFIs have been playing very important role in improving the living standard of millions of poor and underprivileged by offering diverse financial services. ASA has been considered as one of the best managed MFIs of the world for its unique model which delivers suitable financial services to about five million households of Bangladesh and lot many deserving people in ten countries of Asia and Africa. ASA received recognitions and appreciations from across the world for its innovative methodology and approach to combat poverty. Its effective and efficient poverty reduction role has drawn attention of students, academicians, researchers, microfinance practioniers, government and non government officials, bankers and investors from home and abroad. Visitors come from different parts of the world to ASA to get acquainted with technical knowhow, practical knowledge, management and policies of ASA model every year. During the last fiscal year, 67 foreign nationals paid visit to the organization. The organization offers internship courses to the students of college and university. Currently, many colleges and universities across the world have adopted microfinance as a course or program in their academic curriculums. Students and teachers especially from the universities of Europe and America normally find it convenient to study ASA microfinance model as a part of their academic degree requirements. Last year 38 students completed their internship courses at ASA under the guidance of its Exposure and Internship unit. 20 Technical Assistance (TA) Services & Managing Microfinance Program Internationally Globally, the role of microfinance in poverty reduction is beyond question. The drastic change of poverty in the country over the Philippines last decade is a testimony to the fact. The international community has acknowledged the achievement of microfinance and lauded the role of MFIs for the success. To alleviate poverty, ASA has developed an exclusive model for microfinance which is sustainable and efficient and capable of meeting Nigeria challenges irrespective of locations and circumstances. For its uniqueness, ASA model of microfinance received a series accolades from different international organizations including Asian Development Bank; Microfinance Information Exchange (MIX), Washington; Forbes magazine, Ghana USA; International Finance Corporation (IFC); Financial Times, London and Global Magazine, Switzerland. These organizations acknowledged ASA as one of the best managed, sustainable and efficient MFIs with an outreach to millions of clientele established over a short span of time. 21 India Inspired by the outstanding success of ASA microfinance program, many countries and organizations of the world have sought Sri Lanka cooperation as well as technical assistance to study the efficacy of this model with the aim of borrowing good practices for their respective organizations and countries. ASA responded positively organizations and to these countries to curious share Pakistan technical knowhow for poverty alleviation. Gradually, ASA model has been lent to a number of developing and underdeveloped countries of Asia, Africa and Latin America. Since 1993, ASA has been providing Cambodia technical assistance through its trained and expert manpower to more than 15 countries. ASA is managing microfinance program globally by deployment of skill staff, developing automation system, training, Kenya upgrading and providing operation, accounts and audit related services through ASA International, a Mauritius based organization. This international management effort has been undertaken in a number of Uganda countries including India, Pakistan, Sri Lanka, Cambodia, Philippines, Ghana, Nigeria, Uganda, Kenya and Tanzania for quick and sustainable poverty alleviation using microfinance as a tool. Tanzania 22 Hope for the Poorest (HP) Since 2008, Hope for the Poorest (HP) started biodiversity, life and livelihoods of coastal its mission to deliver services to the poor areas. HP is planning to launch new and the underprivileged living in remote and programs gradually to assist the suffering isolated areas through initiating benevolent people of the coastal and threatened regions. programs. HP was founded by ASA aiming at 23 providing necessary services like primary During the period from July 2012 to June health care, safe water supply, improving 2013, HP reached many areas of Bangladesh. sanitation and hygiene for the needy people. Besides, ongoing programs were fortified to HP’s programs especially target to help render maximum benefit to the target climate victims and the people those who groups. are considered as the most vulnerable to Program of the organization was launched in climate change. Already the country has three districts of the country: Jamalpur, started facing impact of climate change. A Netrokona and Kishoreganj. In total seven number of devastating cyclones caused huge Primary Healthcare centers of HP delivered damage to its southern part. Intrusion of services to ten thousand of patients last year. saline water is making adverse impact on the Health treatment in these centers is This year Primary Healthcare complemented with necessary medicines at hygiene practices among students and discounted price. adolescents of slumss a series of awareness raising sessions were conducted as part of Elderly people and children are the majority this program during this period. In addition, among the healthcare service recipients. Community Based Organizations (CBOs) Some diagnostic tests including diabetic were formed with the participation of men, tests, pregnancy tests are done in the centers women and adolescent boys and girls living at subsidized costs. Cares of pregnant in slums to raise voice asserting their rights mothers and children are given topmost in the local governments forums. priority. WASH (Water, Sanitation and Hygiene) program of HP has also attained a Moreover considerable coastal entrepreneurship, technical knowhow and municipalities at Satkhira and Bagerhat. soft loans are being provided in pursuance of Under this program a number of toilets were sustainable made and some were renovated in different WASH program also plans to improve water primary schools and slums in 2012. supply, sanitation and hygiene facilities to progress in two for WASH promoting methodology. WASH HP’s about fifty thousand people during its To create awareness on healthy habits and five-year tenure. 24 ASA University Bangladesh (ASAUB) An abode of academic excellence Alongside an impressive success in poverty alleviation using sustainable microfinance program at home and abroad, ASA took initiative to establish a university where quality higher education would be rendered to meet the demand of the present era. The specific objective was to provide students of the poor and low income families an opportunity for educating themselves beside the students of affluent class under a unique teaching-learning process. In 25 fulfillment of this program in May 2007. It provides access to higher education that enables students to develop knowledge and skills for productivity professional efficiency, improvement of their organizations they work for, and quality leadership and service to their communities. The University at present is accommodated in an area of 1,12,500 sq feet covering 9 floors of a 15 storied building in ASA Tower, vision and at Shymoly. It has purchased 2.5 acres of commitment, ASA University Bangladesh land for its permanent campus adjacent to (ASAUB) was founded on October 23, 2006 the northern part of Uttara-a suburb of with subsequent launching of its academic Dhaka city. The University has been putting lot of efforts BSS and MSS in Journalism and Mass to build an institution capable of responding Communication under the Faculty of Arts to the everchanging economic and academic and Social Science. challenges that are being confronted today in ASAUB has already signed a Memorandum the corporate world. This has been initiated of Understanding (MoU) with AIT, Thailand, by offering skill development courses in an and endeavor to prepare graduates for the University, Japan to introduce e-money competitive job market. The University's technology. It plans to have a collaborative growth over the last couple of years has been research with the UK and Dutch Universities augmented by constant visionary leadership in the field of natural resources management and efforts to improve the learning practices and alleviation of poverty. ASAUB is also through advanced technology. working with the British Council to develop Currently ASAUB admits students at three English skills for ASAUB students. LSI Research Center of Kyushu different sessions in a year providing opportunities to join a suitable program at The missionary zeal of the university for its their convenience. The University has 100 educational full-time faculty members and 4200 students University to receive two international in the following programs under four awards for its contribution towards quality faculties: research and education. The awards are: • Faculty of Business Administration ESQR Award and World Commitment - BBA, MBA (Regular & Executive) Award from Italy and France respectively. Faculty of Science & Engineering ASAUB offers a wide range of co-curricular - M.PH, B.Pharm activities and events under the auspices of Faculty of Arts and Social Science Central Club. It also organizes workshops, - BA (Hons) in English, MA in English seminars, debating competitions, dramas, (1yr & 2 yrs), BSS in Applied Sociology and musical soirees. • • • program has enabled the Faculty of Law The university is committed to improving - LLB (Hons), LLM (1yr & 2yrs), ASAUB has recently added courses in the teaching learning process so as to Bachelor of Pharmacy, BSS in Applied effectively address the challenges that Sociology and Masters in Public Health. It confront our education system and respond has planned to expand the Faculty of to the changing need of students that are Science and Engineering by addition of B.Sc different from those of earlier generations. It in Electrical & Electronics Engineering, B.Sc specially emphasizes exploring how best to in serve the growing contingent of talented, Electrical Engineering & and Telecommunication Computer Science hard working people who want to excel Engineering. Other addition of new courses themselves and build a tradition include MDS & MSS in Applied Sociology, excellence for tomorrow’s leaders. of 26 Impact Assessment Report 2013 of ASA Microfinance ASA has set a trend of periodic impact assessment of its program in every 2 to 4 years since 1999 to identify the problems at stake, assess the work strategy adopted for achieving objectives and analyse impacts of initiatives in fulfillment of its vision. In 2013, as a continuation of its assessment process the impact study was conducted 4 years after the last assessment. Findings of the study are presented below. Objective: The main purpose of the assessment is to ascertain the major impact of ASA microfinance services on the life and mode of livelihood of borrowers. Methodology: In order to reflect countrywide impact with regional specificity, 28 out of 64 districts of the country were selected following 'Random Sampling Technique' taking 4 districts from each of the 7 Divisions. The same random sampling technique was applied while selecting 4 branches from each district making a survey area comprising 112 branches. The sampling technique was also adhered to while selecting individual respondent borrowers. Generally 4 Loan Officers (LOs) on the average work in each branch, while each LO deals with 18 groups and each group comprises 20-35 borrowers. In the sample 4 LOs of each chosen branch, 4 groups of each LO and 4 borrowers of each group were selected. This makes the sample comprising 28×4×4×4×4 or 7168 borrowers. During selection, borrowers having ASA attachment for at least 3 consecutive years were included in the sample. Assessment Parameters: Selected members were interviewed to determine the status achieved under the following 3 categories of parameters: A. Economic Parameters • Business Capital • Monthly Income • Family Asset • Employment Opportunity B. Health and Behavioral Parameters • Quality of Food Intake • Pure Drinking Water • Medical Treatment • Sanitation Arrangement • Dwelling Condition • Cleanliness • Dress increased not-increased C. Educational Parameter • Literacy and Child Education. 1. Has your business capital increased? 97% 3% In all 6937 (97%) out of the total 7168 respondents informed that their business capital increased as a result of ASA borrowing (figure 1). But it did not increase in the case of 231 (3%) respondents. 27 Figure 1: Impact on Business Capital 2. Have you been able to increase your monthly income through Income Generating Activities (IGAs)? The findings of the assessment showed that 6936 (97%) out of 7168 clients (figure 2) could increase their monthly income as a result of investing borrowed money from ASA in various income generating activities. Income increased not-increased 3% 97% Figure 2: Increase of Monthly Income through ASA Supported IGAs 3. Has your family asset increased? In reply 5980 (83%) out of the 7168 respondents reported that their asset increased, while 1188 (17%) respondents informed that they could not increase their asset (figure 3). 83% 17% increased not-increased Figure 3: Status of Asset 28 4. Have you been able to create employment opportunities for anyone else by taking loans? Employment either on part-time or full-time basis contributes to enhance income and generates an enabling environment for productive forces which in turn promotes for overall development. The survey result revealed that 6727 (94%) out of 7168 respondents were able to create employment opportunities for others in their current projects (figure 4). increased 94% not-increased 6% Figure 4: Creation of Employment 5. Has the quality of food intake of your family increased? In response 6962 (97%) respondents out of 7168 (figure 5) claimed that the quality of their food intake improved significantly in the families. Such improvement was made due to increase of income through proper use of loans in Income Generating Activities (IGAs). increased 97% not-increased 3% Figure 5: Quality of Food Intake 29 6. Do you drink pure and arsenic free water? The survey result showed that the percentage of drinking arsenic free water by the members increased. It was found that 7111 (99%) were using arsenic free water (figure 6). Used Not used 1% 99% Figure 6: Use of Arsenic Free Pure Drinking Water 7. To whom do you go for medical treatment to cure ailments? The assessment study showed that the percentage in respect of calling the doctor increased significantly. Treatment cases in 2008 and 2012 as reported by the respondents showed a positive trend (figure 7). 8000 7000 6000 Cases of Treatment 5000 2008 2012 4000 3000 2000 1000 0 Doctor Kabiraj Fakir Figure 7: Year-wise Cases of Treatment 30 8. Do you have sanitary latrine in your house? According to the survey report, users of water sealed latrine (Sanitary and pit pucca) among the clients increased at a significant rate. In response 6772 (94%) out of 7168 respondents informed that they were using hygienic latrine (figure 8). Used 94% Not used 6% Figure 8: Use of Sanitary Latrine 9. Has the condition of your dwelling house improved? It was found that 5978 (83%) out of 7168 respondents were able to repair or build their houses. The rest 1190 (17%) could not make any progress in this respect (figure 9). 83% 17% yes no Figure 9: Status of Building/Repairing Dwelling House 31 10. Are you aware of cleanliness of your family members? According to the findings of the study, consciousness in respect of cleanliness increased during the reported period. A total of 6972 (97%) out of 7168 respondents claimed that the sense of cleanliness among the family members rose (figure 10). This was due to rise of their family income and enhanced awareness. The rest 196 (3%) of the respondents said that they could not make progress in developing the sense of cleanliness in their families because of their poor affordability and low awareness. Increased Not increased 97% 3% Figure 10: Status of Cleanliness 11. Do you use the same number of clothes as you did before? As many as 1032 (14%) respondents out of the total 7168 were using the same number of clothes as they used before. The remaining 6136 (86%) respondents informed that their number of clothes increased (figure 11). The findings of the survey showed that the respondents made progress in respect of their dress. 14% 86% Figure 11: Use of Clothes 32 12. Has your family's literacy rate increased? It was revealed in the assessment study that literacy played an important fundamental role in providing impetus for improving the overall socio-economic status in respect of arsenic free pure drinking water, basic sanitation, and cleanliness and also in managing the income generating activities of the ASA clients. According to survey statistics, 6717 (94%) out of the total 7168 clients agreed that the rate of literacy increased among the members of their family (figure 12): Increased Not increased 94% 6% Figure 12: Rate of literacy The respondents mentioned the following reasons behind improvement in the literacy status (figure 13): a. Attained family solvency through increased income acted as a motivating factor: 4750 (71%); b. Motivated by consciousness after joining the microfinance program: 4736 (71%); c. Schools being within a stone’s throw: 3305 (49%); d. Available opportunities for study without fees: 2912 (43%); e. Others: The head of the family and other relatives encouraged to send children for education: 48 (0.7%). Send children for education Opportunity for free study Schools located nearby Enhanced consciousness Family solvency 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 Figure 13: Reasons for Increased Literacy 33 Conclusion: Findings of Impact Assessment Report 2013 revealed that major objectives of introducing ASA microfinance program have been fulfilled to a greater extent during the period under review. Majority of borrowers improved their socio-economic condition and thereby improved their standard of living. In most of the cases they used borrowed money in income generating activities that resulted in enhancement of their monthly income and family asset creating a state of family solvency. This additional income and solvency facilitated them to improve in educational status, and dwelling condition as well as supported their excellent progress in basic health treatment, use of pure drinking water, sanitation, cleanliness and dress. Despite remarkable success in the microfinance program, the study identified few limited challenges such as illness, natural calamities, using fund in unproductive sector, inadequacy of borrowed fund and lack of awareness, experience and skill that slowed down the pace of achievement. These challenges other than unavoidable natural ones can be addressed through intensive monitoring and imparting training to members using weekly meetings as platforms for enhanced awareness on social issues, capacity building and group dynamics. The overall findings amply justify the continuation of ASA microfinance program with added flexibility in credit ceiling in response to client demand. 34 Publications Research and Documentation Unit of ASA is mandated for various publications on the activities and their impacts on regular basis. The Unit publishes a good number of documents each year. The publications are newsletters, annual reports, booklets, newspaper supplements, brochures, findings on research and studies etc. Moreover, articles on ASA and its programs by the foreign students and researchers during their internship are also published from this Unit. 35 ASA Coverage NEPAL Bangladesh ASA Panchagarh (Up to June 2013) ASA ASA Nilphamari Thakurgaon ASA Lalmonirhat ASA Kurigram ASA ASA Rangpur Dinajpur INDIA INDIA ASA Gaibandha ASA ASA Joypurhat Sherpur ASA Naogaon ASA ASA Netrokona Bogra ASA Sunamganj ASA Jamalpur ASA Sylhet ASA C.Nawabganj ASA Mymensingh ASA ASA Rajshahi ASA ASA ASA Kishoreganj ASA Sirajganj Natore Tangail ASA Moulavibazar Habiganj ASA Gazipur ASA Pabna ASA ASA Narshingdi Brahmanbaria ASA ASA Kushtia Dhaka ASA Manikganj ASA Meherpur Rajbari ASA Chuadanga ASA Jhenaidah INDIA ASA Narayanganj ASA ASA Munshiganj ASA Faridpur ASA Magura ASA ASA ASA ASA ASA Narail Jessore ASA Madaripur ASA Comilla Shariatpur Chandpur ASA Khagrachhari Gopalganj ASA Lakshmipur ASA ASA Noakhali ASA Feni Barisal ASA Rangamati ASA ASA Pirojpur Jhalakati ASA ASA INDIA ASA ASA Satkhira Khulna ASA Chittagong Bhola Patuakhali ASA ASA Barguna Bagerhat ASA Bandarban BAY OF BENGAL ASA Cox's Bazar Districts Thanas Branches 64 511 2,942 MYANMAR 36 Plan for 2013-2014 ASA has planned to achieve the following targets during 2013-2014 37 1 Operating Branches 2 Groups 3 Active members (in million) 4 Savings (Taka in billion) 5 Active borrowers (in million) 6 Loan disbursement (Taka in million) 2,920 229,137 4.75 M 27.78 4.40 M 105,800 M Advisor : Md. Shafiqual Haque Choudhury Editor : M Abdul Aziz Script & Coordination : Habibur Rahman Design : Habibur Rahman & Md. Shahidul Islam Data & Financial Analysis : Mohammed Azim Hossain Published by : ASA Printed by : Quality Printing & Packaging ASA ASA Tower 23/3 Bir Uttam A.N.M Nuruzzaman Sarak, Shyamoli, Mohammadpur, Dhaka-1207, Bangladesh Phone: 8119828, 8155083 Fax: 880-2-9121861 www.asa.org.bd E-mail: [email protected]
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