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Lisa Schaffer – February 2015
Development Operations Manager / Cape Town Atlassian User Group Leader
Genasys and Atlassian –
How we unite to run our shop.
Genasys and Atlassian –
How we unite to run our shop.
Genasys : Who we are
Founded in 1997, Genasys Technologies is an
industry leading technology-inspired software
company which develops and supports worldclass software and services for its partners in
the insurance industry. We pride ourselves on
the outstanding quality of our product, our
harmonious relationships with our clients and
our commitment to becoming the leading
software provider to the South African
insurance industry. Genasys' competitive
advantage lies in our client-centric approach,
focused strategy, innovative capacity and
distinctive, duel-currency, multi-lingual, Eurocompliant brand.
2015-02-26
Genasys Technologies was founded by Steve
Symes to develop a system for a large Insurer
in the UK. Further experience in Europe
naturally lead to the development of our own
fully-fledged
comprehensive,
Insurance
Management System which successfully
transcends geographical, language, currency
and insurance barriers. Genasys remains
owner managed and currently has a
compliment of over 70 highly valued
professional staff who were all hand picked for
their skills and their passion for their
profession.
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
Genasys: What we do
Genasys SKi® (Software Key to insurance) is a full featured, enterprise level, insurance management
platform that has proven to be both stable and highly scalable.
The SKi® platform together with the SKi® toolset provides a powerful enabler for any insurance business
looking for the right software platform to support their growth and strategic initiatives.
SKi® has its roots in Europe, where it originated as a custom development for a national insurer with over 50
branches.
SKi's brainchild and Genasys founder, Steve Symes, then sought to find a market for the software back home
in South Africa and over the last 12 years both the software and company have evolved to provide world class
software developed, delivered and supported by highly experienced teams.
Genasys continues to invest heavily in the SKi® platform with nearly 30% of its revenue channeled back into
research and development in order to ensure that SKi® remains a world class offering and class leader.
SKi's success is largely due to its intelligent architecture that provides clients with a level of customization
normally only achieved through bespoke development but without any of the associated business risk due to
SKi's domain specific framework and reliable base.
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
Genasys : Our Team
Product Management
Technical Support Lead
Kanban
That’s me!
Scrum Teams
Release Team / UAT
Documentation
+
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
Atlassian JIRA – Where we begin
• Product Backlog using JIRA Agile
– Break up backlog into teams and groom from
there.
– Break the work into sprints based on proven
velocity from each team.
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
JIRA Projects Overview
• Setup projects with the following items:
–
–
–
–
–
–
–
Issue Type Schemes
Workflow Schemes
Screen Schemes
Field Schemes
Versions / Components
Users / Roles and Permission Schemes
Notification Schemes
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
6
Genasys and Atlassian –
How we unite to run our shop.
JIRA AGILE Boards
• How do we monitor work using Scrum and
the JIRA Agile Boards?
– Teams
– Workflow
– Burndown Charts
– Tempo Timesheets
– Velocity
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
Support – How do we handle that?
• JIRA of course!
– Customised a project with the kind of
information required to troubleshoot problems.
– Specific workflows to manage the
communication to and from our customer
services department.
– Issue Security Levels
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
2015-02-26
Some Recommended Plugins
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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Genasys and Atlassian –
How we unite to run our shop.
And…That’s how we do it!
Any Questions?
2015-02-26
The contents are confidential and must not be communicated in whole or in part
to any other party without the prior written approval of Genasys Technologies.
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