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American University of Ras Al Khaimah
2014-2019 Strategic Plan
Library
5-Year Unit Action Plan
University Mission: AURAK is committed to the highest standards of teaching, research, ethics, and service to the community, and its
graduates are prepared to be knowledgeable, thoughtful, creative, and responsible individuals.
Unit Mission: The mission of the library is to provide access to, and effectively deliver of accurate and timely information resources to AURAK
students, faculty, and staff in support of the research, and instructional mission of the University.
University Goals
University Objectives
Unit Action
Responsibility
Timeframe
Measurement
Status
Goal # 1
Objective 1:
Develop innovative, Develop and promote at least
challenging and
three new undergraduate
high quality
programs and two new
academic programs graduate programs, new areas
that are relevant,
of emphasis within existing
demand-driven and programs and additional
set the University at certificate programs that are
the forefront of
demand driven in the UAE
education in the
and the region and that
UAE and the region. expand the range of the
university’s offerings.
Objective 2:
Attract, retain and nurture a
strong faculty that is
recognized for excellent
teaching, scholarship, and
creative activity.
Objective 3:
Improve technology for
Provide training
among faculty and
-Director of the
Library/Librarian
Every new
Academic
Library Users
Satisfaction
teaching and learning in all
campus facilities.
students on how to
deal and make use
of the available eresources
-Library
Committee
-Deans
-Chairs
year in
September of
the years
2015-2019
Survey Results
Replace or upgrade
all computers in
Library computer
laboratory
Maintained and
update Library
webpage regularly
-Director of the
Library /Librarian
-IT Dept.
Sept. 2015
Service Record
from IT Dept.
-Director of the
Library /Librarian
-IT Dept.
Regularly
Sept. 20142019
-Updated library
webpage
-Service Record
from IT Dept.
Records for
additional
module from
Symphony
-Service records
from IT Dept.
Add Library
-Director of the
Acquisition and
Library /Librarian
information
-IT Dept.
services modules to
Library
Management
System
(Symphony) as a
means of
disseminating lists
of new arrivals
among faculty and
students, and
introduce new
library services
such as account
control and
statistics.
Objective 4:
Sept. 2015
Maintain effective
preparatory programs.
Objective 5:
Increase the student body by
expanding student
recruitment and success.
Objective 6:
Ensure adequate campus
facilities and infrastructure
development for the growing
university
Propose for
functional library
new building
according to
international
standards.
Implement RFID
system for:
a. security
purposes
Goal # 2
Build a learning
environment that
Objective 1:
Continuously improve the
quality of library collections,
-Director of the
Library/Librarian
-President
- Vice -President
for Administrative
-Vice President
for Academic
(Provost)
-Director of the
Library/Librarian
-IT Dept.
Sept. 2016
Feb. 2015
b. check-in /
check-out system
Sept. 2016
c. Library inventory
Sept. 2017
d. Other
management
applications
Sept. 2018
Update library
collections;
continuous
-Director of the
Library/Librarian
-Library
Every
September
February,
New building for
the library
according to
academic Library
buildings
standards
-Records of
received offers
and quotations
-Approved
requisition
-Implementation
of the RFID
Total number of
Library Holdings
and Electronic
focuses on students, services, and facilities.
promotes advanced
critical thinking
skills, fosters
creativity, and
instills a
commitment to
lifelong learning.
Objective 2:
Promote opportunities for
undergraduate students to
develop research expertise.
acquisition of
books and other
library materials in
all formats;
Subscribe to new
electronic journals
and databases
Committee
-Deans
-Chairs
and June of
the year
2014-2019
(Every
Semester)
Journals and
Databases
Conduct Library
Users Satisfaction
Survey among
faculty and
students
Hold regular
meetings with
Library Committee
-Director of the
Library/Librarian
-IEO
April of each
academic
year during
2014-2019
Library Users
Satisfaction
Survey Results
-Director of the
Library/Librarian
-Library
Committee
Every Nov. of
the year
2014-2019
Minutes of the
Library
Committee
meetings
Implement
Interlibrary loan
(ILL) and
Document Delivery
Services (DDS)
Conduct library
orientation
/instruction among
students ; Assist
students in
retrieving library
information related
to their research;
Distribute library
users guide to
students
Director of the
Library /
Librarian
Sept. 2015
Library records /
statistics on ILL
and DDS
-Director of the
Library
-Librarian
-Library Assistant
Every
September
February,
and June of
the year
2014-2019
Library Users
Satisfaction
Survey Results
Objective 3:
Increase the number of
programs in the continuing
education department.
Objective 4:
Improve technology for
teaching and learning in all
campus facilities.
Include in the
library webpage,
the services on how
to use the library
for research
Conduct Training
Course for School
Librarians in Ras Al
Khaimah in
cooperation with
RAK Educational
Zone
Provide training
among faculty and
students on how to
deal and make use
of the available eresources
-Director of the
Library
-Librarian
-IT Dept.
Sept. 2015
-Director of the
Library
-Librarian
January of
2015 and
2016
-Director of the
Library/Librarian
-Library
Committee
-Deans
-Chairs
Every new
Academic
year in
September of
the years
2015-2019
Library Users
Satisfaction
Survey Results
Replace or upgrade
all computers in
Library computer
laboratory
-Director of the
Library /Librarian
-IT Dept.
Sept. 2015
Service Record
from IT Dept.
Maintained and
update Library
webpage regularly
-Director of the
Library /Librarian
-IT Dept.
Regularly
Sept. 20142019
-Updated library
webpage
-Service Record
from IT Dept.
Records for
additional
module from
Symphony
-Service records
Add Library
-Director of the
Acquisition and
Library /Librarian
information
-IT Dept.
services modules to
Library
Sept. 2015
Library webpage
with guide on
how to use the
library resources
for research
Survey about the
effectiveness of
the Training
Course
Management
System
(Symphony) as a
means of
disseminating lists
of new arrivals
among faculty and
students, and
introduce new
library services
such as account
control and
statistics.
Goal # 3
Create an
environment that
values diversity,
promotes cultural
understanding and
fosters civic
responsibility.
Objective 5:
Provide the infrastructure and
tools required to sustain
academic success.
Objective 1:
Increase broad-based
community support for
student life and learning.
Objective 2:
Develop student-leaders.
Objective 3:
Develop, implement, and
promote opportunities for
students’ appreciation and
analysis of diversity and
multiculturalism.
Objective 4:
from IT Dept.
Engage student in civic
activities.
Goal # 4
Maintain a student
life program that
focuses on students’
needs, one that
renders them
capable of adapting
professionally to
multicultural,
global
environments and
of becoming
responsible
citizens.
Objective 1:
Enhance the quality of
student life.
Objective 2:
Support students’ successful
transition from high school to
university.
Objective 3:
Improve the quality of
advising and counseling.
Objective 4:
Develop and improve greater
integration between the
academic and co-curricular
activities that promote
leadership, volunteerism, and
social responsibility.
Objective 5:
Develop partnerships with
campus activity units at other
universities and opportunities
Provide Library
Orientation /
Training to
students on how to
use the library,
emphasizing the
difference between
high school library
and university
library
-Director of the
Library
-Librarian
-Library Assistant
Every
September
February,
and June of
the years
2014-2019
-Training
workshops
Records
-Survey of user
satisfaction of
services
for student life involvement in
off campus services.
Objective 6:
Promote an atmosphere that
is conducive to creating an
appreciation, understanding,
and acceptance of cultural,
ideological, and individual
differences and lifestyles
regardless of physical
abilities, race, ethnicity,
religion, age, gender.
Goal # 5
Support and
promote the
personal and
professional
development of
faculty and staff to
realize their
potential and
contribute to the
mission of the
University.
Objective 1:
Recruit and retain high
quality faculty and staff by
identifying the market and
competition, ensuring equity
with salary and benefits, and
providing a supportive
environment through
professional development
opportunities.
Appoint one (1)
-Director of the
Assistant Librarian; Library /
Librarian
-HR and
University
Administration
Arrange for
-Director of the
seminar / training
Library /
about the
Librarian
specialized
databases and the
current available
ones (e-resources)
Attend seminars /
-Director of the
workshops
Library
/professional
meetings in
cooperation with
ANKABUT,
American Library
Sept. 2014 in
cooperation
with HR and
Univ. Admin
Assistant
Librarian
contract
Sept. 2014
Seminar/training
records
Sept. 2015
Certificates of
attendance
Association (ALA),
and Special Library
Association (SLA)
Objective 2:
Create a comprehensive
Faculty Development
Program grounded in
curriculum and scholarship
that prepares faculty to
engage the student
intellectually and
pedagogically and to advance
learning in a competitive,
global environment.
Objective 3:
Develop self‐ and peerevaluation systems on
teaching effectiveness for
faculty.
Objective 4:
Promote excellence in
teaching among faculty.
Provide relevant
library
instructional
materials /
textbooks,
information
technology system
to faculty
Includes library
resources &
services within the
educational
-Director of the
Library
-Librarian
Every
September
February,
and June of
the years
2015-2019
-List of
Textbooks –
Records of
Library
Resources
Acquisitions
-Director of the
Library
-Librarian
-IT Dept
Sept. 2015
Availability of
Library
Resources and
services within
technology
(Blackboard)
Objective 5:
Develop a performance
appraisal system with a focus
on setting goals and
objectives.
Goal # 6
Establish linkages
and liaisons with
regional and
international
businesses and
educational
institutions to meet
mutually beneficial
needs and respond to
emerging trends.
Objective 1:
Develop relationships with
educational institutions.
the Blackboard
Evaluate librarians
and staff in line
with the library’s
goals and
objectives;
Director of the
Library / HR
Every Sept.
of the year
2014-2019
Staff Annual
Performance
Appraisal Report
Conduct Library
Users Satisfaction
Surveys among
students
-Director of the
Library
-Librarian
-IEO
Every April
of the year
2015-2019
Library Users
Satisfaction
Survey Results
Regularly
during the
academic
years 20142019
Number of
Signed
cooperation
agreements and
MoUs
Sign cooperation
Director of the
agreements and
Library
memorandum of
understanding with
other Emirates
university,
academic, and
research libraries
such as RAK
Medical and Health
Sciences University,
ANKABUT, National
Network for
Research and
Education; RAK
Public Library,
Higher Colleges of
Technology (HCT),
Schools (i.e. RAK
Academy)…etc.;
Sign cooperation
agreement with
national, regional,
and international
universities and
institutions in
cooperation with
the Office of
International
programs
-Director of the
Library
-Office of
International
Programs
Regularly
and
continuously
during the
academic
years 20142019
Number of
Signed
cooperation
agreements and
MoUs
Start donation and
-Director of the
Sept. 2015
-Signed contract
Objective 2:
Develop relationships with
local and international
business communities, state
agencies, and civic
organizations.
Objective 3:
Increase the number of
internship, service-learning,
and other experiential
opportunities.
Objective 4:
Develop and implement
comprehensive fund-raising
strategies for activities
with individuals, corporations
and businesses to secure
enough support for the
university.
Objective 5:
To build relationships with
potential and current donors,
including alumni, community
members, and local, regional
and international
organizations.
Goal # 7
Develop the
capacity to advance
knowledge and
create sustainable
environments
through relevant
research that
serves the Ras Al
Khaimah Emirate,
the greater region,
and the world.
exchange of
publications
agreements with
the concerned
national and
international
institutions
Library
-Librarian
onwards on
regular basis
with donors
-Records of
received
donations
Conduct Library
Users Satisfaction
Surveys among
students and
-Director of the
Library
-Librarian
-IEO
Every April
of the years
2015-2019
Library Users
Satisfaction
Survey Results
Objective 1:
Promote through research
and other means
environmentally sustainable
processes and reasonable
development that foster
livable communities and
healthy environments.
Objective 2:
Provide expertise to local and
regional planning and
development authorities to
promote environmental
stability and integrity.
Objective 3:
Develop and offer continuing
education programs that lead
to environmental
sustainability.
Goal # 8
Commit to
continuous quality
improvement
through critical
Objective 1:
Establish a continuous quality
improvement process that
measures outcomes against
stated program objectives.
reflection and
assessment.
faculty
Objective 2:
Maintain a high standard of
institutional excellence
through its comprehensive,
integrated institutional
effectiveness system.
Objective 3:
Strengthen existing programs
by ongoing assessment of
learning outcomes and the
strategic allocation of
resources.
Objective 4:
Create, maintain, and develop
an effective assessment
process.
Objective 5:
Develop and maintain a
system of tracking and
monitoring assessment and
accreditation activities.
Objective 6:
Acquire international
accreditation for the
university and all relevant
degree programs.
Responds to
resources needs of
different Schools as
a result of the
evaluation
concerning the
current programs
and plans for new
programs
-Director of the
Library
-Librarian
Conduct Library
Users Satisfaction
Surveys among
students
-Director of the
Library
-Librarian
-IEO
Every
September
February,
and June of
the year
2015-2019
List of resources
needs provided
by each School
Every April
of the year
2015-2019
Library Users
Satisfaction
Survey Results
Analysis of
satisfaction
survey
Goal # 9
Promote dynamic
professional
development for
clients and
community service
to meet the needs of
business,
government, and
schools in Ras Al
Khaimah and the
Emirati community.
Objective 1:
Expand opportunities for the
community and University
interaction.
Objective 2:
Develop outreach activities to
sustain growth and to ensure
continued viability of its
programs.
Accept and allow
researchers from
other institutions
and users from
local community to
make use of the
available library
resources and
facilities.
-Director of the
Library
-Librarian
-Library Assistant
On-going
Library
utilization
statistics
Sign cooperation
Director of the
agreements and
Library
memorandum of
understanding with
other Emarati
university,
academic, and
research libraries
Every Feb.
and June of
the year
2015-2019
Number of
Signed
cooperation
agreements and
MoUs
Provide specialized
training courses on
library and
information skills
to other institution
Sept. 2015
Cooperation
Agreements
Director of the
Library
Objective 3:
Collaborate with community
stakeholders, academic
institutions, and service
sectors to address community
needs.
Sign cooperation
Director of the
agreements and
Library
memorandum of
understanding with
other university,
academic, and
research libraries
such as RAK
Medical and Health
Sciences University,
ANKABUT, National
Network for
Research and
Education; RAK
Public Library,
Higher Colleges of
Technology (HCT)
and RAK
Academy…etc.;
Every Feb.
and June of
the year
2015-2019
Number of
Signed
cooperative
agreements and
MoUs
Coordinate with
RAK Educational
Zone for Library
Training Courses
-Director of the
Library
-Librarian
Jan. 2015 and -Training
Jan. 2016
Records
-Survey about
the effectiveness
of the Training
Course
Offer library and
information
services to RAK
community
Director of the
Library
-Librarian
Jan. 2015
onwards
Library Services
records
Objective 4:
Provide support and
educational consultation to
local school districts and
families.
Objective 5:
Improve the visibility and role
of educational outreach
programs within the RAK
community and in the UAE.
Arrange for school Director of the
librarians training
Library
courses to local and -Librarian
school districts.
Jan. 2015
onwards
-Training
Records
-Survey about
the effectiveness
of the Training
Course