The Dynamics of Energy in Entrepreneurial Groups Andrew P. Knight Olin Business School Washington University in St. Louis [email protected] | http://apknight.org Sigal G. Barsade The Wharton School University of Pennsylvania [email protected] This project was supported by a Kauffman Founda8on research grant and funding from Wharton’s Center for Leadership & Change Management. The Two-Dimensional Circumplex Model of Affect High Energy tense alert nervous excited stressed elated upset happy Unpleasant Pleasant sad contented depressed serene lethargic relaxed fatigued calm Low Energy Larsen & Diener, 1992; Feldman Barrett & Russell, 1998; Russell, 1980 Research on affect in organizational behavior has focused mostly on valence High Energy Activated Negative Affect Activated Positive Affect Unpleasant Pleasant Low Energy Feldman Barrett & Russell, 1999; Watson & Tellegen, 1985 Energy is largely overlooked in the literature on affect in groups and teams Energy Valence Roughly 5% of published studies of affect in groups (N = 73) report results for energy Barsade, 2002; Bartel & Saavedra, 2000; Lehmann-‐Willenbrock et al., 2011; Sessa, 1996 Energy likely plays a role in group dynamics • Energy is a core dimension of human experience – Without connecting this dimension to group dynamics, our understanding of groups and of affect are incomplete • Energy is implicated as a mechanism for phenomena (e.g., creativity, responses to diversity) relevant for groups researchers – We know little about how the group context influences energy – We know even less about how individuals’ energy compile to influence group processes and outcomes • The work group is likely among the most complex, stimulating, and energy-provoking contexts in the workplace Conceptualizing energy in groups The Psychophysiological Tradition ✓ “…the release of potential energy, stored in the tissues of the organism, for use in activity or response.” (Duffy, 1951, p. 32) Excitation of the sympathetic nervous system (Schachter & Singer, 1962) “To generations of first-year medical students, it is described through the feeble but obligatory joke of mediating the four F's of behavior - flight, fight, fright, and sex. It is the archetypal system that is turned on when life gets exciting or alarming.” Sapolsky, Why Zebras Don’t Get Ulcers The Positive Organizational Scholarship Tradition “Energy…is the feeling that one is eager to act and capable of acting…an affective experience similar to Watson, Clark, and Tellegen’s (1988) ‘positive affect’” (Quinn & Dutton, 2005, p. 36) “We define collective energy (henceforth productive energy) as the shared experience and demonstration of positive affect, cognitive arousal, and agentic behavior…” (Cole et al., 2011) Purpose and Key Research Questions The purpose of this research is to begin filling a gap in our understanding of groups by developing and testing a conceptualization of the dynamics of energy in groups Key Research Questions 1. What are the origins of and how does energy flow among the members of work teams? 2. To what extent does the energy of a group flow across its boundaries, impacting the energy of outsiders? 3. How does contagion in energy influence outsiders’ perceptions of group effectiveness? Research Setting 3-day Team-Based Entrepreneurship Competition Day 1 Day 2 Day 3 Pitch ideas and form teams Work in team on new venture idea Refine and present new venture idea • • • • 60 second elevator pitches Subset of ideas chosen for further development Organic team formation around ideas Begin working as a team on idea • • • • Further develop idea Design and build prototype of product or service Perform customer validation Develop business model • • • Continue developing idea along multiple dimensions Design business model presentation Present new venture idea to panel of judges Procedure & Data Sources Physiological Measures Survey Measures • Team Members Judges • Administered on the 3rd day - Individual background information - Measures of team dynamics Participation from 53 teams (96%) across 5 independent events • Wristband devices applied ~30 minutes prior to team business plan presentation • Participation from 53 teams (96%) • 189 individuals wore devices during presentations (77% of survey sample) • Responses from 246 individuals (84%) • Background survey administered before team business plan presentations began • Wristband devices applied ~30 minutes before business plan presentations • Post-presentation survey completed after each team presentation • • 15 out of 16 judges participated (94%) across 5 events; 3 judges per event - 15 background surveys - 165 post-presentation surveys 15 judges wore devices throughout presentations (100% of survey sample); 3 judges per event Survey Measures • Controls – Team familiarity (% of members who knew each other) – Self rated team ability (3 items from Edmondson, 1999, 0.80) • “Most people in this group have the ability to solve problems that come up in our work.” • α = 0.85, ICC(1) = 0.31**, ICC(2) = 0.67, rwg(j) = 0.84 • Team member constructs – Team cohesion (3 items from Dobbins et al., 1986) • “If given the chance, I would choose to leave this group and join another.” • α = 0.85, ICC(1) = 0.38**, ICC(2) = 0.73, rwg(j) = 0.96 • Judge constructs – State affect (Affect grid, Russell et al., 1989) – Idea creativity (2 items, α = 0.85) • “This group presented an idea that is {novel, useful}” – Overall team performance (3 items, α = 0.86) • “This group performed at a high level” Physiological Measures Wristband device samples three indicators eight times per second: • Electrodermal activity • Body surface temperature • 3-dimensional physical motion Averaged samples to the second level to smooth noise and scaled EDA values within individuals (Ben-Shakhar, 1985) Used recurrence analysis to measure contagion of EDA among team members and with judges (Marwan et al., 2007) Electrodermal Activity Average Energy in Teams over Time 0.75 0.25 -0.25 -0.75 -10 -8 -6 -4 -2 0 2 Time (in minutes) 4 6 8 10 Average Energy in Teams over Time Electrodermal Activity 0.92 0.42 -0.08 -0.58 -10 -8 -6 -4 -2 0 2 Time (in minutes) 4 6 8 10 Key Findings: Origins and Outcomes of Energy • There was significant contagion among team members’ energy – MDET within teams > MDET between teams (B = 0.97, p < 0.01) • Team cohesion influenced team energy dynamics – Cohesive teams showed greater contagion (B = 0.29, p < 0.05) – The members of cohesive teams exuded higher levels of energy during the presentation (B = 0.43, p < 0.01) • There was significant contagion between teams and judges – MDET with presenting team > MDET with on deck teams (B = 0.65, p < 0.05) • Team energy dynamics influenced judge perceptions of teams – Energy level of team not related to judge perceptions – Energy contagion from team to judges, yielding synchrony, related to: • Judge self-reported pleasantness (B = 0.20, p < 0.05) • Judge ratings of idea creativity (B = 0.13, p = 0.08) • Judge ratings of team performance (B =0.12, p = 0.07) Implications for theory and research • Energy is an important dimension to include in theories of affective dynamics in groups and teams – Core dimension of human experience that has been virtually ignored – Intersection of interpersonal dynamics and physiological response • Contagion (or, coupling / synchronicity) in affect among team members may be an important independent dimension of interest – Vast majority of theory and research emphasizes amplitude – Scant research examines variance – Miniscule work on coupling of affective states over time among organizational members • Affective dynamics spillover into the organizational environment – Team boundaries are permeable – Important to understand the interplay between teams and stakeholders Implications for practice • Valuable to understand the signal sent by a group or team to external stakeholders – Coupled energy – not energy level – between employees and consumers may be most critical during interactions – May need different kinds of training for group-on-one or group-ongroup interactions, versus one-on-one encounters • Incredible potential of emerging technologies for understanding group dynamics and consumer experiences – Burgeoning innovations in wearable sensors – Electrodermal activity, interaction patterns, EEG patterns, and more The Dynamics of Energy in Entrepreneurial Groups Andrew P. Knight Olin Business School Washington University in St. Louis [email protected] | http://apknight.org Sigal G. Barsade The Wharton School University of Pennsylvania [email protected] This project was supported by a Kauffman Founda8on research grant and funding from Wharton’s Center for Leadership & Change Management. Analytical Approach: Recurrence Quantification Analysis • Developed in the 1980s to study nonlinear dynamics • Initially a plot-based approach used to understand transitions in single systems • Advanced in the 1990s and early 2000s to examine coupling among systems – Cross- and joint-recurrence – Quantification of plot characteristics • Used to study coupling of physiological systems (e.g., Konvalinka et al., 2011) Marwan et al., 2007; Webber & Zbilut, 2005 Example Blue lines are team members on stage Red lines are team members on deck Recurrence between 2 members of different teams 210 270 time 270 210 150 150 0 30 60 90 30 60 90 0 time 330 330 390 390 450 450 510 510 Recurrence between 2 members of same team 0 30 60 90 120 180 240 time 300 360 420 480 0 30 60 90 120 180 240 time 300 360 420 480
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