1. food and drink
2. beverages
3. alcoholic beverages
4. wine

May 20-22, 2015
COLUMBUS, OHIO
Bowling Centers
Association of
Ohio
Convention &
Trade Show
It’s Worth
The Trip
To Worthington
175 Hutchinson Ave.
Columbus (Worthington) 43235
$102.00 Room Rate
Includes Breakfast for 2
For reservations, call:
614-885-3334
Reservations must be made by 4/30/15
WEDNESDAY, MAY 20TH
10:00 AM
3:00 PM
8:00 PM
BCAO Golf Outing - Delaware Golf Club
BCAO Welcome Picnic sponsored by Qubica/AMF
Ace Mitchell Texas Hold ‘Em Hospitality Room
THURSDAY, MAY 21ST
9:00 AM
10:00 AM
11:30 AM
11:45 AM
12:30 PM
1:15 PM
4:00 PM
5:30 PM
9:00 PM
BPAA On-Line Training Classes - Kelly Bednar
The Power of Social Media Marketing - Kim Schott
Can You Tweet? Time To Learn! - Matt Terry
SMART BUY Update - Dan Bedinghaus
Lunch
Trade Show Opens - Sponsored by Conifer Insurance
Hors d’oeuvers and open bar throughout the show!
Trade Show Closes
Cocktail Reception sponsored by Brunswick
Hospitality Room
FRIDAY, MAY 22ND
9:00 AM
10:15 AM
10:45 AM
12:15 PM
1:15 PM
VIP Services - Sherry Howell (Trainertainment)
Industry Update - Frank DeSocio, BPAA E.D.
SAFETY SEMINAR
Legislative Update: David Corey & Kristen Eastlick
Working Lunch & BCAO General Meeting
The Power of Social Media—Kim Schott
Marketing your business with social media? Not sure how to get started or question if it works? Kim will show you the value of social media campaigns and the importance of understanding the email and
social media connection as they have to be
done together. The presentation will show
you the importance of using social media
to reach new customers and to keep them
coming back.
Create A VIP Guest Service
Experience—Sherry Howell
Ever wonder why your
staff doesn’t deliver
the right level of service to your guests
even though you’ve
told them a thousand
times to treat guests
like VIPs? That’s because everyone has a different idea of
what it means to be a VIP and what it
takes to create a VIP service experience. Sherry will help take out all the
guessing in this interactive presentation.
INDUSTRY
& BPAA
UPDATES
The Executive Director of BPAA will
be on hand Friday to update
attendees on the happenings around
the country with our industry and national organization
SAFETY PROGRAMS
This issue will not go away, so we will
continue our education. We are bringing back a few of our experts for a Friday morning discussion. We cannot
stress enough how important it is to
have a safety program and conduct
safety meetings. On top of the discussions, you will be given a brief overview of the new BWC Billing process.
The BCAO wishes to thank our sponsors!
Questions? Call us at 937.433.8363 or e-mail: [email protected]