The Changing Face of Gambling Regulation

The Changing Face of Gambling Regulation
The day will take the form of an input from the presenter covering important areas of interest for all those involved in
the gambling world, whether they are operators’ regulators, customers of students. The main points covered will include:
 The main differences between jurisdictions and the increasing ‘regulatory’ role of operators
and their trade associations in the UK. In many cases this can result in ‘self-regulation and reporting’ with a
widening gap between operators and their regulators. Does this lead to less effective regulation?
 Customer service and practices, including the ever increasing importance of ‘social responsibility’ and ‘protection
of customers’. A key question here is – How far can operators realistically go in order to protect customers from
their chosen pastime?
 Introduction of the 4th AML Directive. What does it mean for you? ….. and ….. the recent introduction in the UK of the
‘point of consumption law’ and the effects this will have on overseas operators.
* accredited with 6.5 hours of structured CPE qualifying for the attainment of (1 hour) Core & (5.5 hours)
Professional Development Competencies
Target Audience: of general interest to all gambling operators but of special interest to both land based and
remote casino operators. The event would be best suited to Compliance Directors/Managers, Regulators, Social
Responsibility Groups and anyone with an interest in current trends in the gambling world.
General Information
Date: 26th March 2015 (Thursday)
Time: 9.00am – 5.00pm
Venue: Castille Institute, 2, Casa Leone, Triq l-Imhazen, Pjazza Robert Sammut, Floriana
Course Outline
8.30 am – 9.00 am
Registration & Welcome Coffee
9.00 am – 11.00 am
Differences of rules between the UK – Malta jurisdictions
The Gaming Act 1998 (Malta) shares a number of similarities with the Gaming Act 1968 (UK), the
latter considered to have been a ‘restrictive legislation’ only permitting gambling in accordance
with a very strict set of rules. It is noticeable that the 1998 (Malta) Act benefits from a further 30
years’ experience and is more ‘up-to-date’. The current legislation in the UK, the Gambling Act 2005
takes a vastly different approach and is based upon three overriding objectives:
(a) preventing gambling from being a source of crime or disorder, being associated with crime or
disorder or being used to support crime,
(b) ensuring that gambling is conducted in a fair and open way, and
(c) protecting children and other vulnerable persons from being harmed or exploited by gambling
The regulator, the Gambling Commission has a duty to permit gambling, in so far as the Commission
thinks it reasonably consistent with the pursuit of the licensing objectives. The Commission is also
required to issue a comprehensive document entitled ‘Licence conditions and codes of practice’ which
sets out the more practical aspects of the requirements. The Commission is keen to promote
‘self-regulation’ and is gradually adopting a more ‘hands off’ approach to regulation but which also
requires a high degree of self-reporting by Operators. There is considerable scope for discussing the
benefits, or otherwise, of the differences in approach, particularly in the fields of advertising,
permitted games and self-regulation.
11.00am – 11.15pm
Morning Coffee Break
11.15am – 1.15pm
Customer Service & common practices: social responsibility
By far the biggest issue within the UK gaming is ‘social responsibility’ in all its forms. Again the
Commission expects the industry to take the lead. In particular the trade association, the National
Casino Forum has produced a programme of work entitled ‘Playing Safe’ – www.playingsafe.org.uk
The Programme is based upon seven core elements:
- Responsible Gambling Culture and Governance
- Protection Children & Young People (including test purchasing)
- Protecting the Vulnerable (incl. a voluntary self-exclusion scheme – same arrangements in Malta)
- Advice and Information for customers
- Customer Interactions
- Marketing & Advertising
- Training & Development
1.15pm – 2.15pm
Lunch Break
2.15pm – 3.15pm
The 4th European AML Directive
An input and discussion covering the new Directive includes:
- Risk based approach to money laundering and terrorist financing
- Exemptions
- National Risk Assessments
- Mitigation of Risks
- DD/EDD and reviews
- Domestic PEPs/de-PEPing
- Extension from Casinos to ‘providers of gambling services’
- Staff Training
… continue
3.15pm – 4.30pm
UK Point of Consumption Law
The current point of supply basis seems unsustainable on the basis that, without specific
requirements imposed by overseas jurisdictions, operators may not be compelled to report certain
information to the Gambling Commission (such as instances of suspicious betting activity). Although
some operators voluntarily share information with the Gambling Commission (together with their
home regulator), it is often of insufficient so to be used in an investigation. This is a particular issue
in respect of the new and emerging European jurisdictions that form part of the EEA where locally
based operators have an automatic right to sell into the British market.
It follows that specific requirements imposed by the Gambling Commission on overseas operators
who transact with British consumers are much needed to compel them to report information. The
change to a point of consumption basis suggests to be the only effective approach to achieve
consistent reporting requirements and therefore address the UK Government’s publicly stated
reason for the Bill.
4.30pm – 5.00pm
Concluding Remarks
Trainer Profile
Robert Good
Castille Trainer & Consultant
After retiring from the police service as a Superintendent Bob Good joined the
Gaming Board for Great Britain where he served as an Inspector and Senior
Inspector for the London and South East area supervising gambling premises
including casinos, lotteries and bingo clubs. With the formation of the
Gambling Commission he was promoted to a newly created post of National
Compliance Manager with responsibility for casinos throughout Great Britain.
Bob has wide experience of all gaming compliance matters including the introduction of new casinos under
the Gambling Act 2005. He is also a non-executive director of les Ambassadeurs Club in Mayfair and is the
Compliance Officer and MLRO for the Opera House Casino in Yorkshire.
Bob holds a Personal Management License from the Gambling Commission under the Gambling Act 2005. He
is a member of the National Casino Forum Strategy Group and is also a member of the Independent Panel of
Casino Arbitration. During his career he has attended a number of interactive Social Responsibility training
sessions with GamCare, the most recent being in January 2014. Bob has achieved an excellent reputation in
the areas of investigation, compliance and problem solving throughout his careers with Essex Police, The
Gaming Board for Great Britain and the Gambling Commission. Since April 2012 he has worked as an
Independent Consultant in the gaming industry with clients in various parts of the country and abroad.
The Changing Face of Gambling Regulation
Registration Methods
1. Complete, scan and email your registration to [email protected]
2. Complete section below and mail registration form together with cheque* payment to:
Castille Institute, Casa Leone, Pjazza Robert Sammut, Floriana FRN 1200, Malta
*Cheque payments in euro denomination should be made payable to Castille Staffing Limited.
For payments by bank transfer please pay fees to the Castille Euro Bank Account on IBAN:
MT98 MMEB 4433 6000 0000 3330 7133 001
Name (Mr/Mrs/Ms/Dr)
_____________________________________________________________
Position / Department
_____________________________________________________________
Company
_____________________________________________________________
Address
_____________________________________________________________
_____________________________________________________________
Telephone
_____________________________________________________________
Email
_____________________________________________________________
I have read and understood the booking terms and conditions
Signature
_____________________________________________________________
Date
_____________________________________________________________
Booking Terms & Conditions
Registration Fee: Eur 280
The registration fee includes participation to the course, coffee break/s, lunch and documentation material, which will be distributed at the
beginning of the event. All bookings are considered binding on receipt of the booking form. An Invoice will be sent upon receipt of registration
form. Please note that payment must be received prior to start of the training session. If you do not settle payment prior to the
commencement day your participation cannot be guaranteed. We therefore consider that by signing this form you commit to settling your
payment before the commencement date.
Cancellation – Cancellations made within five (5) working days prior to commencement date of each course will not be accepted and the fees
will not be refunded. Substitutions are welcome at any time without any additional charge.
Disclaimer – Castille Institute reserved the right, in advance of the commencement date, to change or cancel any part of its published
programme, or cancel the programme in its entirety due to unforeseen circumstances without penalty. You agree not to copy the training
material without our written permission. You agree to ensure that all participants are aware of these terms and that they are bound by them.
You are deemed to have read and understood these terms and conditions before signing this registration form.
Data Protection – The information you provide will be safeguarded by Castille Institute and will mainly be used to keep you informed of
relevant products and services. We are committed to ensure the privacy of individuals in relation to personal data and keep it confidential.
Thus, the contact or other information obtained will in no circumstances be disclosed to others except to those persons of Castille Institute,
engaged in providing you with information about conferences and seminars.