UGA Career Center - University of Georgia

The University of Georgia
CAREER GUIDE
get hired
CE
A
Expert Job & Internship
Search Strategies
Questions, Tips,
Strategies
Your
Interview
WRITE THE
PERFECT RESUME
7
Employer Approved
Examples
UGA Career Center
www.career.uga.edu
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Kevin Maki
SR Account Manager
[email protected]
Trent Williams
SR Account Manager
[email protected]
Jason Accurso
District Manager
[email protected]
Lauren Claridge
Unit Manager
[email protected]
Brent Heller
Assoc Mgr. Customer & Mkt
Chelsea Wingfield
[email protected]
SR Brand Analyst
Chelsea. J. [email protected]
Consultative
Selling &
Marketing
Collaborative
& Inclusive
Culture
Andy Dufresne
SR Account Manager
[email protected]
Best In Class
Leadership
Development
Competitive
Compensation
Package &
Benefits
Allyson Morris
Unit Manager
[email protected]
Promoted
UGA
Graduates
Clearly
Defined
Advancement
Path
Future Leaders/ UGA Graduates
Visit us at: CANTBEATTHEEXPERIENCE.COM
Kim Jarry, District Mgr
UGA Campus Recruiter
[email protected]
Steve Foster, District Mgr
UGA Campus Recruiter
[email protected]
Equal Opportunity Employer Minorities/Females/Veterans/Disabled Welcome
CAREER GUIDE 2014-2015
The UGA
Career
Center
is located on the second
floor of Clark Howell Hall.
For appointments, call
706-542-3375!
Connect with us!
Career Center Game
Career Center Student App
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WHAT WE CAN DO FOR YOU
TABLE OF
CONTENTS
our services
Career Center Overview
Career Consultants
Individual Career Counseling
Meet with your Career Consultant to explore your options and develop a plan to help
you reach your career objectives. To make an appointment, call 706-542-3375.
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major and career exploration
#ArchReady Career Plan
Choosing a Major
Internships & Part-time Jobs
job search
What Job is Right For Me?
Job Search Strategies
Career Mission & Action Plan
Job and Internship Boards
Career Fair Prep
Career Fair Schedule & Pitch
Networking
Informational Interviewing
Federal Jobs
resumes
How to Refine Your Resume
Marketing Your Part-time Work
Resume Breakdown
Resume Samples
Action Verbs
business correspondence
General Tips
Cover Letter Formatting
Correspondence Samples
interviewing
On-Campus & On-Site Interviews
Interviewing Tips
Sample Interview Questions
Phone & Mock Interviews
Employer Research Salary & Negotiation Dress for Success
graduate school
Graduate School Considerations
Applying to Grad School
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additional
Additional Reading
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50
Walk-In Hours
For quick questions (5-10 minutes) about topics such as resumes and cover letters, a
Career Consultant and/or a Career Development Intern will be on hand Monday-Friday
from 12 – 2PM in the Career Center Computer Lab.
Satellite Hours
In addition to walk-in hours, most colleges have their own set of hours when your Career
Consultant comes to you! Check the Career Center website for days and locations.
Mock Interviews
Don’t make the mistake of scheduling your most important interview before you have
prepared for it. Participate in a practice (Mock) interview at the Career Center. Mock
interviews are designed to replicate the type of interview that you may expect with a
recruiter.
Career Assessments
Assessments are available to help you learn more about yourself and the world of
work. Learn how your personality, interests, values and skills play an important role
in identifying a fulfilling career. For additional information, see the Choosing a Major
section.
DAWGlink
DAWGlink is a site that gives UGA students and alumni access to on-campus interviews,
internships, full-time and part-time job listings. Each semester, employers, come to the
UGA Career Center to interview students and alumni for entry-level, full-time positions
and internships. See the Job Boards section for tips.
Intern For A Day
Looking to get some experience? Intern For A Day is a volunteer “job shadowing” opportunity for students to spend one day to one week observing, and often working with,
professionals, investigating a career field and experiencing a typical day on the job. For
additional information, see the Internships & Part-time Jobs section.
ECHD 2050 & 3050
In partnership with the College of Education, the Career Center offers two classes, ECHD
2050: Academic and Career Planning and ECHD 3050: Career & Life Planning. Both
classes are offered fall and spring semesters and are worth 2 credit hours.
Student Employment Office
This office assists students in obtaining internships as well as on-campus and off-campus
part-time employment.
Additional Resources
The career center also offers a variety of online resources through the Center’s website.
These include GoinGlobal, which gives you insider information on international
opportunities, and Career Search, a database profiling over 4 million companies and
organizations. Also, the Career Center facilitates programs throughout the year to assist
you in your career development. These programs cover a wide range of topics essential
for your success. See the full list of upcoming events at www.career.uga.edu.
CAREER CONSULTANTS
Michelle Carter.............................. [email protected]
Terry College of Business:
Accounting
College of Pharmacy
Ryan Carty......................................... [email protected]
Grady College of Journalism and Mass Communication
Andrew [email protected]
Terry College of Business:
Marketing, Real Estate, RMI, MMR
Kali DeWald...................................... [email protected]
All Fine and Performing Arts
Franklin College of Arts and Sciences:
Undecided/Undeclared Students
Megan Flora..................................... [email protected]
Terry College of Business:
Economics, Finance, Music Business
To Be Determined
All Hard Sciences, All Pre-Medical fields
College of Public Health
Odum School of Ecology
Math and Statistics
To Be Determined
Franklin College of Arts and Sciences:
All Humanities, Foreign Languages, Pre-Law
School of Public and International Affairs
EMPLOYMENT MANAGER
Aaron [email protected]
Intern For A Day Program
Part-Time Jobs
GRADUATE ASSISTANTS
Laura Garcia............................................. [email protected]
Terry College of Business:
International Business, Management, MIS, MIT
Franklin College of Arts and Sciences:
Cognitive Science and Computer Science
Jessica Albert...................................... [email protected]
Brittany Kinard............................... [email protected]
College of Family and Consumer Sciences
School of Social Work
Danielle [email protected]
Whitney Prescott............................. [email protected]
College of Education
DID YOU KNOW?
Kelley Saussy.................................... [email protected]
College of Agricultural and Environmental Sciences
College of Engineering
College of Environment and Design
Warnell School of Forestry and Natural Resources
Suzanne Voigt...................................... [email protected]
Franklin College of Arts and Sciences:
All Social Sciences
Ashley [email protected]
Catherine Stamateris........................... [email protected]
As a UGA graduate you have access to Career Services
through-out your life. We want to help you be successful in
the long term!
ALUMNI CAREER SERVICES
Bethany Bagley Mills....................... [email protected]
Director, Alumni Career Services
Serves all alumni who graduated 2+ years ago
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‰‰ Utilize DAWGlink, the Career Center’s online job board, for
on-and-off campus part-time jobs and internships
‰‰ Shadow professionals through the Intern for a Day
program
‰‰ Attend career fairs
‰‰ Create a resume and cover letter to show a Career
Consultant
#ArchReady Career Plan
UGA Career Center
GET EXPERIENCE
‰‰ Update your resume and get it critiqued
‰‰ Consider doing a study abroad
‰‰ Utilize DAWGlink and apply for positions relevant to
your major, both paid and unpaid
‰‰ Ask family, friends, professors, and Career Consultants
about internship or part-time job leads
GET EXPERIENCE
with the
STAY INVOLVED
‰‰ Join a professional organization related to your major
‰‰ Interact with guest speakers and college personnel
‰‰ Maintain membership in clubs, organizations, and
intramurals
‰‰ Become a leader in a student group
Join a club or campus organization
Participate in residence hall activities
Volunteer on or off campus
Attend Career Center programs and workshops
Ask about research opportunities with professors
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GET INVOLVED
DECLARE A MAJOR & EXPLORE CAREERS
Second Year Students
‰‰ Work with your academic advisor on the process of
declaring a major
‰‰ Speak with people in potential career choice areas to
learn about your options
‰‰ Shadow professionals in your field of interest through
the Intern for a Day program
#ArchReady
Get
‰‰ Visit www.career.uga.edu and complete career
assessments to help you determine your interests,
values and personality type
‰‰ Read “What can I do with a major in...” online handouts
‰‰ Take ECHD 2050: Academic and Career Planning
‰‰ Use the UGA Bulletin to read course descriptions, access
course syllabi and learn more about majors
DECLARE A MAJOR & EXPLORE CAREERS
1 First Year Students
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Third Year Students
‰‰ Complete an internship or secure a career-related parttime job
‰‰ Try to gain leadership roles related to your major or
career of choice
‰‰ Interact with guest speakers and club advisors
‰‰ Join local chapters of national organizations related to
your chosen field
INCREASE INVOLVEMENT & EXPERIENCE
‰‰ Conduct a mock interview and resume critique with
your Career Consultant
‰‰ Seek positive references from professors and
supervisors from internship and part-time positions
‰‰ Maintain relationships with those who are references
‰‰ Request recommendations on LinkedIn.com
‰‰ Give each person you ask to be a reference a copy of
your resume
LEVERAGE YOUR INVOLVEMENT & EXPERIENCE
‰‰ Take ECHD 3050: Career & Life Planning
‰‰ Participate in the career fairs related to the type of work
you are interested in
‰‰ Take advantage of on-campus interviewing and schedule
a mock interview with a Career Consultant
‰‰ Create a profile on LinkedIn.com to expand your
professional network
‰‰ Complete the Career Center’s Post-Graduate survey to
tell us what you are doing after graduation
‰‰ Study for and take graduate and professional school
entrance exams
‰‰ Ask for letters of recommendation and set a deadline
earlier than the graduate school application deadline
‰‰ Request academic transcripts to be sent to your
graduate programs
‰‰ Have admission essays reviewed by the Writing Center
and your Career Consultant
‰‰ Submit final application materials
DEVELOP A JOB SEARCH STRATEGY
Tell us how you are
getting
#ArchReady
with a tweet or
social media post.
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COMPLETE GRADUATE SCHOOL PREPARATION
Fourth Year Students
‰‰ Review company websites and literature
‰‰ Read magazines and journals to become familiar with
trends and areas of opportunity
‰‰ Access company information through Career Insider
powered by The Vault on the Career Center website
‰‰ Attend career fairs and company information sessions
held on campus
‰‰ Follow employers’ social media accounts
Join the
conversation all
four years!
CONNECT WITH EMPLOYERS
‰‰ Talk to professors and meet with your Career Consultant
‰‰ Search www.gradschools.com or www.petersons.com
to find programs and professors whose work you are
interested in
‰‰ Study for graduate and professional school entrance
exams and take practice tests
‰‰ Look at class profiles to see how competitive you are
against the currently admitted class
RESEARCH GRADUATE SCHOOLS
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Choosing a Major
Have you decided
on a major?
Read
Instructor’s
backgrounds.
Who do you
want to learn
from?
No?
Use
“The Bulletin”
bulletin.uga.edu
To help you select
courses and learn
about UGA majors
and minors!
Browse Department
Websites
Gather more in-depth
info on majors. Read
about the departments’
news and events. Do
they excite you?
Conduct Online
Career Research
Career Insider
http://bit.ly/1lsdEGp
O*Net online.onetcenter.org
Occupational Outlook
Handbook
www.bls.gov/oco
Candid Career
Do you know the
majors at UGA?
Fill out the majors
checklist
http://bit.ly/QBszmj
View the "What can I do
with a major in”
worksheets
http://bit.ly/1lsBZZO
Georgia Career
Information System
http://bit.ly/1p8Vo5Y
User name: ugacpp
Password: gcis889
Research occupations
that match
your interests.
Ask friends
and family
about how
they chose
their major!
Strong Interest
Inventory; $30
Online.cpp-db.com
Identifies career and
major interest. Call
for access code.
Complete Career
Assessments
Meet with a Career
Consultant for
interpretation
bit.ly/1jCvTto
UGA Career Center | career.uga.edu
2nd Floor, Clark Howell Hall | 706.542.3375
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Find ideas for
job titles and
companies
where you may
like to work.
TypeFocus
careers.typefocus.com
Site Password: uga4400
Assesses personality,
strengths and provides
career options
Focus 2
http://bit.ly/1jfWFJ5
Access Code: dawg34
Evaluates interests,
values and skills to
identify careers
that match
INTERNSHIPS & PART-TIME JOBS
GETTING EXPERIENCE
I
nternships and part-time jobs can help you decide on
a major or career path you would like to pursue and
make you a more competitive job candidate.
“The Intern For A Day program allowed me
to tour a television station, network with
key individuals and secure an internship
the following semester directly related to
Mass Media Arts.” - Nicole
WHAT IS INTERN FOR A DAY?
T
he Intern For a Day program is a one to five day,
non-paid job shadowing opportunity with a
company of interest.
The Career Center has an organized job shadow program
that runs every fall and spring semester. Participants are
matched with an employer or corporation and are given
the chance to experience the day-to-day aspects of a job
or career field.
It is a great way to gain insight and experience while
building your professional network. It is open to all
students; no prior experience is necessary! How can you
get involved?
1. Visit www.career.uga.edu to read more about job
shadowing.
2. Attend an orientation session (schedule posted at
http://www.career.uga.edu) and hear more about
available opportunities.
3. E-mail [email protected] or call 706-542-3375 for more
information.
1. A foot in the door
Many jobs are never advertised externally because
companies find they can recruit from within their own
ranks. As a part-time worker or intern, you’ll have
access to the company’s internal publications and job
advertisements, putting you in the right place at the right
time – and often with the right experience – to win a fulltime position.
2. Proof of your transferable skills
A part-time job or internship will give you real-world
experience solving problems, dealing with clients and
coming up with ideas. Even if your position is unrelated to
your career goal, you will have picked up valuable skills.
In an interview, you will be able to recall examples of your
accomplishments to prove you can actually do what you
claim you can do.
3. Networking opportunities
One of the most powerful ways to find a job is through
networking. Creating a large personal network will give
you ample opportunities to meet people – and the
more people you meet, the more work opportunities
you are likely to hear about. Don’t just think about the
co-workers you will meet—also consider the people you
meet every day through your job. For example, if you’re
serving customers, you’ll have hundreds of opportunities
throughout the day to make a new connection.
4. Valuable references
Most employers ask for at least two references before
making a new hire so they can check your credentials
and get a second opinion on you. If you work hard to
succeed in your job, you’ll be able to ask your boss for a
reference, knowing it will be positive. A glowing reference
that proves you are a valuable employee will smooth your
transition into a full-time career.
Resource: Job Postings Magazine. Written by Erin Smith.
TIP: Talk with a professional in your area of interest. He
or she may be willing to set up a job shadow with you
separate from the Intern For a Day program.
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WHAT JOB IS RIGHT FOR ME?
KNOW YOURSELF
KNOW WHAT YOU WANT
nowing who you are and the skills you have to
offer an organization is essential to a successful
job search. Knowing yourself means being able to
both discover your talents and to then articulate them to
potential employers.
Once you have learned about yourself, it is important to
think about your “deal breakers” in a future career. Do
you want to work outside? Travel often? Advance quickly?
K
To learn about areas you may be most successful in, there
are various approaches you can take.
1. Complete career assessments, which can help you
determine your interests, personality, values, and skills.
2. Conduct informational interviews to learn from
people in the fields in which you are considering
working.
3. Participate in job shadowing opportunities to
discover what work environments are like and what
the typical tasks and duties are for the jobs you’re
considering.
4. Gain additional experience through part-time
jobs, internships, and participation in clubs.
Reflecting on the options listed in the below box, rank
order the below preferences, beginning with your three
highest job preferences. Which three items are essential
to your satisfaction with a job? Your first three choices
should be the ones that are most important to you as you
evaluate a job and careers to pursue.
MOST IMPORTANT JOB PREFERENCES
1: _________________________________________
2: _________________________________________
3: _________________________________________
PREFERENCE
EXAMPLES
INDUSTRY
Consulting, Education, NonProfit, Sciences
POSITION TYPE/JOB TITLE
Management Trainee, Volunteer Coordinator
GEOGRAPHIC LOCATION
City, Suburban Area, Small Town, Open
SCHEDULE
Regular, Day/Evening/Overnight, Flexible
SALARY
High, Moderate, No Preference
TRAVEL
Frequent, Occasional, Never
WORK ENVIRONMENT
Collaborative, Competitive
WORK STYLE
RELATIONSHIPS
Team Oriented, Independent, Combination of the Two
Importance of Building Relationships with Colleagues - High,
Moderate, Low, Not Important
RECOGNITION
Public Recognition, Private Recognition, Monetary
VARIETY
Important? Not Important?
ORGANIZATION SIZE
Large, Medium, Small
DIVERSITY
Ethnicity/Race, Gender, Value Demonstrated by Organization
ADVANCEMENT
High/Moderate/Little to No Opportunity
VALUES
Focus on Sustainability, Charitable Giving, Volunteering
PROFESSIONAL DEVELOPMENT
Availability?
EDUCATION LEVEL
College Degree, Advanced Degree
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LEVEL OF IMPORTANCE
1-4 (1 = Very Important, 4 = Not Important)
JOB SEARCH STRATEGIES
JOB SEARCH METHOD
PROS
CONS
TIPS
CAREER FAIRS
Great opportunity to meet
a large number of companies in one place and
learn about several career
opportunities.
Can get overwhelming.
If you have very specialized career interests, the
employers may not be
representative.
Look at the list of participating employers and make
a list of who you would like to talk to. Prepare a
brief introduction of yourself, bring resumes and
dress in a suit. See Career Fair section for tips.
DAWGlink
Only UGA students and
alumni have access to this
list of part-time, full-time and
internship opportunities.
May not have many out
of state or international
opportunities. Not all fields
will be represented.
Create a “saved search” to set up automatic emails
which will send a notification when new positions
are uploaded to the system. Keep your profile upto-date and apply to several positions.
Conduct interviews with
Most participating employ- Sign up to participate in on campus interviews
ers are large. Not all fields using DAWGlink. Attend other on campus events:
Career Center interview wing. will be represented.
information sessions, student group visits, etc.
It can give you an edge over
Intimidating to introverts. Join LinkedIn to keep track of your network. Reach
IN PERSON NETWORKING the competition and is one of Can take time to build and out to your network around holidays and school
the top ways to find a job.
maintain contacts.
breaks to keep in touch.
Social media sites make netIt can be difficult to
Follow company/organizations’ social media acworking easier for introverts
separate personal and
counts. It may give you insight into their culture,
and extroverts alike. Many
professional. Do not
industry trends, services and other company inforSOCIAL NETWORKING
Fortune 500 companies use
post anything on social
mation. Interact with their posts. Like, comment or
social media for hiring purmedia you would not want ask questions appropriately. Do not connect with
poses.
posted on a billboard.
recruiters’ personal accounts.
Helps you to create a more
If your search is too narGeographic job searches: use Career Search or
specific list of organizations or row, you may struggle to
ReferenceUSA to identify opportunities based on
positions to pursue. This can
find positions/organizalocation. Position type: identify common job titles
TARGETED SEARCH
help you better prepare your tions that match exactly.
using the What Can I do with a Major in...” handresume, cover letter, etc.
Takes time to research.
outs. Values: Google & read news publications that
publish lists of top organizations affiliated with your
values: green, philanthropic, LGBT, etc.
Can connect with individuals You may need to pay a fee Look for a “Careers” or “Job” tab to find job opinterested in similar career
to join professional organi- portunities. Attend professional conferences and
PROFESSIONAL GROUPS paths who could provide good zations and access career meetings to develop your network.
career advice.
opportunities.
Match you directly with
May have fees, though
Read reviews on the agency to be sure they are not
EMPLOYMENT AGENCIES temporary or full-time job op- employers are most often a scam. Thoroughly fill out any information asked of
portunities.
charged for the services.
you because it will help you get matched.
Try to search on more specific sites to lessen your
Good way to learn about job Competition is likely
opportunities and in demand higher if anyone is able to competition. See our job board list for more tarBROAD JOB BOARDS
geted sites.
career areas.
apply through the site.
ON CAMPUS RECRUITING employers on campus in the
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CAREER MISSION & ACTION PLAN
R
N
CREATE A CAREER MISSION STATEMENT
CAREER ACTION PLAN
eflecting on the job preferences you identified previously,
write a concise, clear statement about what type of work
you want to attain and the skills you will use in that job.
Include what you intend to do in your work, along with the
skills you will use and your three highest preferences from the
previous chart. Here is an example:
ow that you have reflected on what you want and how
you are going to get there, it’s time to take action on
your career mission statement. Establish attainable goals
and record your progress. If what you try doesn’t work, come in
to meet with a Career Consultant!
“I am interested in an insurance sales position that is clientfocused, allows me to travel occasionally, and is within the
Southeast.”
A. SET GOALS
This week I will accomplish:
___________________________________________
Follow up your written career mission with an intention
statement. Your statement can begin with language such as “I
will achieve this goal by...” or “I intend to achieve this career
mission through...”
Next week I will accomplish:
_____________________________________________
TAKE ACTION
Now you can clearly and authentically communicate to potential
employers and those you are networking with what your career
plans are. You will be able to articulate your fit with a company
or organization because you have determined your personal
career needs and what skills and abilities you have to offer. Use
your statement from above to outline your plan for WHAT type
of work you will pursue, WHEN you will participate in networking
activities, and HOW you will move forward with the job search.
Follow your heart
and your mind.
Discover a rewarding career as a State Farm® agent.
Help others in your community while building a
business that will last. Imagine what you can build
if you put your mind to it.
Ultimate goal (Career Mission Statement):
_____________________________________________
B. MONITOR YOUR PROGRESS
Keep track of who you are contacting and save emails into a
specific folder or consolidate into a single document. Be sure
to keep a list of what jobs you’re applying to so you can better
remember what the job entails if they contact you.
C. TIMELINE
The earlier you start your job search the better. Many
companies that are looking for summer interns or May
graduates recruit on UGA’s campus in the fall and may or may
not come back in the spring semester, though there are certain
industries and organizations that are exceptions to this rule.
However, note that a big part of job searching is networking
and that takes time. The more time you put into it (and the
earlier!) the more you will get out of it.
Become a State Farm agent.
D. TROUBLESHOOTING
Learn more:
Never received a callback on my resume
*then*
Get your resume critiqued.
amanda Watkins
Sales Leader
Duluth Market Area
Phone: 770-375-1504
Email: [email protected]
statefarm.com/careers
Got an interview but didn’t receive an offer
*then*
Do a mock interview with a Career Consultant.
Told education/background wasn’t a good fit
*then*
Consider getting additional skills/education.
PO97045.2
12
State Farm, Bloomington, IL
An Equal Opportunity Employer
JOB & INTERNSHIP BOARDS
GEOGRAPHIC SITES
•
•
•
•
Identify company websites for those located in your
area of interest. Search on the sites for job postings.
Local Chambers of Commerce:
www.charlestonchamber.net
www.maconchamber.com
International Chamber of Commerce: www.iccwbo.org
Regional and City Job Boards:
Atlanta: www.atlantajobs.com
Austin: Google “Jobs in Austin, Texas” to find
http://austintexas.gov/resident/city-jobs
Charlotte: www.charlottejobs.com
Orlando: www.orlandojobs.com
SOCIAL MEDIA SITES
Need a job or internship? Below are some online job sites to
help you with your search.
This online system is for UGA students and alumni only and
includes internships, part-time jobs, and full-time jobs. Take
advantage of the employers who are looking to hire you! Additionally, you can see employer career fair registrants.
To search and apply for positions:
1.
2.
3.
4.
Go to www.career.uga.edu.
Login using your MyID and password.
Click the Jobs tab, then select “Jobs” again.
Search by keyword, major, or position type (i.e. full-time,
part-time on- and off-campus, or internship).
5. Click on the position title for more information.
6. Click “Apply” to submit your resume and complete your
application.
DAWGlink Tips:
1. Use the Advanced Search tab to search by multiple criteria, including location.
2. Set up a saved search to receive emails when new positions are posted that match your search criteria. To do
so:
LinkedIn: www.linkedin.com
• Click on the Jobs tab to search by job title, keyword, or
company
• Search for individual company career pages: www.linkedin.com/company/mckesson/careers
• Search for and join professional groups. Look for the
Jobs tab in individual groups (Atlanta Accounting and
Finance Professionals, Higher Education Professionals,
Network Nashville, etc.)
Twitter: www.twitter.com
• Identify and follow leaders in the field or companies that
tweet out jobs
• Go to www.twellow.com or www.wefollow.com to identify targeted users
Facebook: www.facebook.com
• Follow company pages: www.facebook.com/NestlePurinaCareers
• Visit the NACE social jobs partnership: www.facebook.
com/socialjobs
INDUSTRY-SPECIFIC SITES
•
•
•
•
PROFESSIONAL ASSOCIATIONS
•
•
Click the “Jobs” tab, and then the first option “Jobs”
•
•
Select “Saved Searches” and name your search
•
•
•
Click on “Edit” to enter your search criteria
•
Set how often you would like to be emailed and click
“Save”
For help finding a part-time job, contact Aaron Brown at
[email protected]
To find Federal Work-Study positions, visit:
www.uga.edu/osfa/fws/index.html
Actuarial: www.actuary.com
Engineering: www.engineeringjobs.com
Journalism: www.journalismjobs.com
Marketing: www.marketingjobs.com
American Society for Information Sciences: www.asis.
org/careers.html
Public Relations Society of America: www.prsa.org/
Jobcenter
Society of Actuaries: www.soa.org
Society of Automotive Engineers: careercenter.sae.org
GENERAL SITES
•
•
•
•
•
•
Career Search (login with your student ID#): career.uga.
edu/resources/online_resources
GoinGlobal (international); login to DAWGlink and click
on the GoinGlobal link on the DAWGlink homepage
Idealist (nonprofit): www.idealist.org
Indeed: www.indeed.com
Internships.com: www.internships.com
USA Jobs (federal): www.usajobs.gov
13
CAREER FAIR PREP
C
areer fairs are a great way to meet recruiters,
network for internships and jobs, and gather
company information. Whether you are actively job
searching or not, you can take advantage of the opportunity
to learn more about what employers have to offer. You have
a very short period of time to make a great impression, so
make sure to be prepared!
STEP 1: IT IS YOUR RESUME- GET IT RIGHT
Bring 10-15 copies of your resume. Need your resume
critiqued before the fair? Make a resume consultation
appointment with your Career Consultant, come to Resume
Critique Days, or visit the Career Center during Walk-In
Hours!
** Be prepared: Some employers cannot accept hard copy
resumes and will ask you to apply online. This is to comply
with federal regulations about the way employers keep
data on applicants. **
STEP 2: LOOK SHARP
Dress professionally. Career fairs require the same
attention to attire as an interview; in essence, career fairs
are your first interview. A dark suit is always appropriate.
Make sure your clothing is ironed. Wear comfortable,
professional, polished shoes. See the Dress for Success
section for additional information.
Cologne, perfume, & cosmetics. Be conservative with
perfume and makeup; when in a small space, even a little
perfume may be too much (particularly if someone is
allergic), so consider not wearing any.
Backpack. If you can go without your backpack, do so.
Carry a portfolio with a note pad, copies of your resume,
a pen, and any other pertinent information. If you are also
carrying a purse, keep it small.
Remember to avoid: Visible piercings and tattoos.
**Turn off your cell phone and do not chew gum! **
As a result of
attending the career
fair, 77% of students
are considering
employment with
an organization
that they had
not previously
considered
-UGA Career Fair
Student Survey
14
STEP 3: DO YOUR HOMEWORK
•• Review employers who will be attending the fair at:
www.career.uga.edu.
•• Preview job descriptions and targeted majors.
•• Identify your top 3 to 5 employers.
•• Do some research! See Employer Research section for
additional information.
STEP 4: YOUR APPROACH
Prepare a Career Fair Pitch. This introduces you, states
your interest in the organization, and communicates your
experience related to the position(s) in which you are
interested.
Be confident and network independently. If you go with
friends, identify a place to meet outside after the fair.
Be patient. Do not interrupt the employer or jump into a
conversation he/she is having with someone else. Wait your
turn; you might even pick up some valuable information as
you wait!
Show enthusiasm. If you are interested or excited about a
position, let the company representative know! You can do
this by mentioning the company research you conducted.
Be prepared. Review the map of employer booths. Be
prepared for employers to give you literature and give-away
items (pens, cups, t-shirts, etc.). Do not pick up freebies
from everyone because that is more to carry; you want to
make the impression that you are organized and polished.
Bring your pertinent questions. Your questions will depend
on your goals (career exploration vs. job search).
Types of Appropriate Questions:
•• What are the characteristics of an ideal candidate?
•• What are the hiring projections and trends?
•• What are the staffing needs of your location
preferences?
•• What are the travel opportunities/requirements?
Types of Inappropriate Questions:
•• What jobs are you offering?
•• What is the salary for this position?
•• What benefits do you offer?
•• What can I do with a major in…
•• What is your background?
STEP 5: CLOSING THE DEAL
•• Collect business cards
•• Determine follow-up: Know the next step
•• Send an email or written thank you letter within 24
to 48 hours
CAREER FAIR PITCH
Fall Career Fair
September 17, 2014
Classic Center
12-5pm
Spring Career Fair
January 28, 2015
Classic Center
12-5pm
Additional Fairs
Graduate School Fair
Education Career Fair
Journalism & Mass Comm
Alumni Career Fair
& more!
See our website for the dates,
times & locations of all of our
career fairs.
I
t is important for you to think about how to introduce yourself during a career fair. Below are a few sample introductions.
Note how these students included their name, major, and experience/leadership roles that were relevant to the employer. If
you do not know what the employer is hiring for, see our Networking section for an example.
PITCH 1
“Good afternoon [Mr./Ms. Last Name]. I was reading on your
company website that you are a leader in the technology
industry, and I am looking to start my career with a strong organization like yours. In my spare time, I enjoy making mobile
apps and help to maintain my student organization’s website.
This experience and my MIS degree has given me basic technical skills, but I would like to expand them further through a
technical internship. I believe I saw on your website that you
hire software development interns. Could you tell me more
about it?”
PITCH 2
“Hello, I am ______ and will graduate in May 2014 with a
bachelors degree in Psychology. I read that your company
was looking to hire ambitious students into your management
trainee program and wanted to speak with you more in depth
about it. I have been heavily involved on campus and served in
several leadership roles through my sorority and feel that my
internship working in customer service has equipped me with
the skill set needed to be successful with your company. Can
you tell me more about the program and how to apply?”
PITCH 3
“Hi, I’m _____, a senior majoring in Communication and am
seeking a full-time position in the field of public relations. For
the past few years, I have worked at UGA’s student newspaper,
the Red & Black, where I worked in several capacities including editing, photography and advertising sales. Through this
experience and other leadership roles, I have gained a good
understanding of what it takes to be successful in PR. I feel
using social media effectively as a business is crucial and would
be interested in learning more about your social media coordinator role.”
the 3 most important
things students should
know about a company
before a career fair:
product & history, job
details, and clients/
customers
- UGA Career Fair
Employer
Evaluations
15
NETWORKING
M
any have heard the term networking and thought,
it is only for those who are well-connected. This
is NOT true! Networking does not require that you
know lots of people—it only requires that you want to know
more people than you do now. All you need is preparation,
time, and a lot of effort.
BENEFITS OF NETWORKING
••
••
••
••
••
Explores and clarifies your major or career choice
Gives you advice about your job search
Validates your choice of career
Refines your interviewing skills
Uncovers information about specific employers or job
GETTING STARTED
Know yourself. To facilitate this self-assessment, consider
your skills, interests, personality, and values. Take a
few minutes to reflect on these areas or schedule an
appointment with your Career Consultant for more advice.
FACE-TO-FACE
•• Ultimately, you want to end up networking face-to-face
•• Start by talking to people you know well and letting them
know your purpose of networking
•• These initial contacts will lead to meetings with secondary
contacts
•• Have a list of questions to facilitate the conversation
TELEPHONE CALLS
•• Have a script of your personal commercial readily available
(see next page)
•• Always clearly identify yourself, the reason why you
are calling, and give the name of who referred you if
applicable
•• Suggest a follow-up conversation by phone, face-to-face,
or by email
•• Close by thanking the contact for his or her time
Determine your purpose. If you are in the early stages and
exploring majors or career directions, then your purpose is
to gather information about jobs and careers of interest to
you. If you are in the later stages and looking for full-time
employment, then your purpose is to obtain advice on how
to conduct your job search and to get job leads.
EMAIL
Develop a list of potential contacts. Be creative! This list
should include: classmates, parents and family members,
parents of classmates or roommates, professors and
other advisors, as well as current and former employers.
Additionally, initiate new contacts through guest speakers,
career fair representatives, members of professional
organizations, and web-based networks.
•• Do not start an email with “hey.” Dear Mr./Mrs. [last
name] is appropriate
Practice introductions. The elevator pitch, an abbreviated
introduction of yourself, can be used in a situation where
you don’t have much time to talk. It is also a good lead-in
for telephone conversations with contacts. The elevator
pitch consists of an introduction of yourself by name and
university, your major, and the purpose of your networking.
See the 30 Second Personal Commercial Section.
•• Use this if you are familiar with the contact and know their
organization’s culture is email friendly
•• Do not send a message that is overly casual. Treat the
email like a formal letter in regards to grammar, spelling
and punctuation
•• Include a signature with your name, major, and contact
information
•• Follow the same guidelines for writing letter outlined in
Business Correspondence
WRITTEN LETTERS
•• Can be used when you have been referred to someone
you do not know
•• May also be used when contacting someone without the
benefit of an acquaintance’s referral
•• See the Business Correspondence section for samples and
more information
SEND THANK YOU NOTES
The #1 way students
found a job
after graduation
was through
networking
– uga post
graduation survey
16
Preserve the staying-power of your network! Don’t limit your
thank you letters to those contacts with whom you met faceto-face. Instead, acknowledge the assistance of everyone
who was instrumental in your network. Your consideration
will reinforce the positive impressions made during your
contact and present you as organized and attentive to
details.
30-SECOND PERSONAL COMMERCIAL
Networking happens in a variety of settings. There are
formal settings, like information sessions or career fairs,
and there are informal settings, like when you run into
a recruiter on an elevator, or find yourself unexpectedly
speaking to a potential career resource. How can you
make a positive impression in a short amount of time?
Prepare your own personal commercial! Having a planned
response that highlights your experiences and strengths in
a concise (30 second) blurb will help you portray yourself
as confident, prepared, and memorable. If you forget a
detail, it’s OK. Just get down the major points that you
want to convey.
TELEPHONE BLOCKS
You won’t always be successful reaching your intended
contact right away. Here are some common “blocks” you
may encounter. These direct and polite responses can
be very helpful. Remember that persistence is the key to
success.
RESPONSE
BLOCK
What is this about?
Does he/she know you?
I’m following up on an email/letter I sent last week. Is he/she in?
Yes. May I speak with her please?
(Option: She is a friend of my
father’s)
She is out.
Okay, do you know when she will be
returning calls?
She is no longer with us.
Who replaced her position?
I’m too busy.
I understand. When is a better time
to contact you again?
I don’t think I can help.
Whom on your staff would you
suggest I contact?
We aren’t hiring.
I’m not looking for job openings at
this time and I want your advice
only. Could you give me 20 minutes
at 4:00 next Thursday, or make a
telephone appointment with me?
Call Personnel/
Human Resources
We just had a lay-off and
aren’t hiring.
Since I’m looking for advice about
what types of jobs there are in
advertising, I need to talk with
someone who is working in the
field. Whom would you recommend
I contact?
I understand. Your business
experience is the only topic I’m
interested in right now. Would you
be willing to meet to discuss this?
Portions of this section were adapted with permission from
The University of Virginia’s Career Guide
In your personal commercial, you want to include the
following:
•• Your name, major, and class standing at UGA.
•• The skills and experiences you have that connect you
with that employer (for example: a related internship,
leadership experience, or class project).
EXAMPLE:
You know that Children’s Healthcare of Atlanta will be at
the Career Fair. You decide to approach the recruiter to
discuss research positions. You don’t know much about the
exact positions available, so you only describe your overall
research qualifications.
“Hi. My name is __________. I’m a third-year
Microbiology student at The University of
Georgia, and I’d like to find out about your
summer internships in research. I’ve completed
and enjoyed numerous science classes with labs,
including biology and chemistry where I excelled
academically. Last summer, I also volunteered in
Emory University’s Clinic, so I am familiar with the
hospital environment and would enjoy applying my
clinical knowledge in a new setting with Children’s
Healthcare of Atlanta. Can you tell me more about
the positions you are recruiting for?”
Remember to end on a question. This helps to get the conversation started. Your commercial can also include facts
that you learned about the company.
Only 21% of
employers
strongly felt that
UGA students
had an effective
introduction at the
Career Fair –UGA
Career Fair Employer
Evaluations
17
INFORMATIONAL INTERVIEWS
A
n informational interview is an opportunity to spend
time with someone who is a professional in a career
field of interest to you. It can help you build your
network, tap into the hidden job market, and learn about
a specific company. You must be prepared to ensure that
you show respect for the time and energy put forth by the
professional!
1.
IDENTIFY A PROFESSIONAL TO CONTACT IN
A CAREER FIELD OF INTEREST TO YOU
When scheduling
an informational
interview, plan for
the interview to take
30 minutes or less.
be mindful of time don’t run over!
4.
•• Talk to roommates, classmates, professors, family,
neighbors, co-workers, professional organizations,
and your Career Consultant to identify individuals of
interest.
•• Contrary to popular belief, most professionals
are honored to talk with students about their
experiences. Alumni are often eager to assist current
students as well.
2.
3.
•• Call to confirm the appointment the day before
the actual interview. Obtain directions and parking
information.
•• Choose an outfit to wear to the interview. Men
should wear a nice shirt, tie, blazer, and good shoes.
Women should wear a dress or suit as well as hosiery
and heels. Remember, you are visiting a place of
employment and need to look business-like.
•• Put together a portfolio with paper and pens and
copies of an updated resume to take with you. Be
sure to write down your questions in the notebook!
RESEARCH THE PROFESSIONAL AND HIS/
HER ORGANIZATION/INDUSTRY
•• Do your homework so that you can intelligently
identify specifically why you are contacting this
person and what they can provide you.
•• Prepare a list of 10-20 questions to ask. (See the next
page for a list of possible questions.)
5.
CONTACT THE PROFESSIONAL VIA PHONE
OR IN WRITING, IF DONE IN ADVANCE
Speak directly to the person. If that is not possible,
explain to the receptionist why you need to speak with
this person, and ask what the best procedure would be
to contact him/her.
•• Have a written telephone script ready so that you
adequately explain why you are calling and what you
hope to get out of the meeting with this person.
•• Determine a convenient time for you to meet with
this person at his/her work site or set up a phone
appointment.
PREPARATION FOR THE INFORMATIONAL
INTERVIEW
6.
DURING THE ACTUAL INTERVIEW
•• Arrive at least 15 minutes early, and check in with
the receptionist. Be courteous to everyone who you
meet, especially receptionists.
•• Shake hands and introduce yourself.
•• Be conscious of time. Do not spend more than the
allotted time, unless the professional initiates extra
time.
•• At the end of the interview, thank the person for
his/her time, shake hands as you leave, and gather
business cards so you know where to send future
correspondence.
IMMEDIATELY AFTER THE INTERVIEW
Find a quiet place to sit and write down all of the
answers to the questions that you asked. Jot down
information about any follow-up activities that were
discussed or names of other professionals to contact.
Within 24-48 hours, send an email or handwritten
thank you letter to the professional.
# 1 NETWORKING RULE:
when contacting new resources, be sure to
explain who you are, how you found them, and
what you would like to discuss. do not discuss
job openings unless your referring source has
specifically indicated that this is appropriate!
informational interviews are NOT a sneaky way
to ask for a job.
18
TELEPHONE SCRIPT IDEAS
THE QUESTIONS TO ASK
1.Provide a brief introduction of yourself for the
professional. State that you are a student who is
seeking advice and information on this person’s career
or industry.
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
2.Share how you found out about this person (through
your roommate, through a neighbor, from the Yellow
Pages, LinkedIn, etc.).
3.Identify what you hope to get out of a meeting with
this person (Information on the person’s current job?
Information on the person’s career? Information on a
general career field?).
4.Once the interview date has been established, verify
the specific address, location, date, and time before
you hang up.
‰‰
‰‰
‰‰
5.Use this as a model, but make changes that work for
you. The most successful salespeople use a script that
works for them and they stick with it!
‰‰
OPENINGS AND BRIDGES
‰‰
Some suggestions on how to start a dialogue and explain
your interest in a person:
‰‰
“Because of the outstanding reputation of your
company, and its leading position in corporate
security, your advice would be most valuable to me at
this time.”
“I have no expectations that you have a position at XYZ
Corp. for me. Your comments and advice about the
future prospects in the industry as a whole are what I
would like to discuss.”
“Your reputation as a civic leader, often quoted in local
publications, has prompted me to seek out information
about your background and career history.”
“As one of the top executives in the field of _______, your
expertise in what it takes to succeed in your industry must
be sought often. Would you meet with me to give me the
benefit of your guidance?”
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
How did you get started in this field?
What was your educational background?
What are your major responsibilities?
What is the most/least rewarding aspect of your job?
Would you choose this career again?
What is a typical day like?
What is the most common career path?
What obligations does your work put on you outside
of the actual job?
What are some lifestyle considerations for this career
field?
What are some common entry-level positions in the
field of _____?
What kind of salary range and benefits could an
entry-level position expect to receive?
What kind of individual (skills/personality) would be
best suited for these entry-level positions?
What are the most important factors used when
hiring?
What is the best educational preparation for a career
in this field?
Which classes and experience would be most helpful
to obtain while still in college?
How high is turnover? How does one move within
the organization?
How do people find out about open positions in this
field?
What is the future outlook for this career?
What are areas for potential growth/decline?
How do you see jobs changing in the future?
Which professional journals/organizations would be
most helpful in evaluating the field?
Who else do you recommend I talk with, and may I
have permission to use your name?
Can you recommend other types of organizations I
might investigate or contact?
For more sample questions, and a complete informational
interviewing tutorial, visit
www.quintcareers.com/informational_interviewing.html
TELEPHONE SCRIPT SAMPLE:
Hello, my name is _______________. I was given your name (or found your name) by _____________.
I am a (class year) at _____________ and am interested in arranging an informational interview.
I am interested in learning more about the field of _______________ (or your position as _______________).
Is this a good time for me to try to set up a meeting with you or someone on your staff?
(If not), when would be a good time for me to try to call you back?
I would like to meet with you for about a half-hour at your convenience. Would you be available to speak to me (during
the week of _________________)?
Portions of this section were adapted with permission from The University of Virginia’s Career Guide
19
FEDERAL JOBS
D
id you know that Uncle Sam is the nation’s largest employer? The federal government alone employs approximately 1.8
million civilian employees. Over 80% of these are located outside Washington, D.C. Because of the sheer size of government, there are an abundant number of employment opportunities. Think about it! Each government agency needs
employees with a variety of knowledge, skills, and abilities to effectively and efficiently function. There are federal jobs suited to
every interest, from architecture to zoology.
20
the
WASHINGTON
SemeSter Program
Live, Learn, Intern DC
Apply now for the fall and spring programs!
For more information visit:
DCSemester.uga.edu
Don’t miss the opportunity to live, study and intern in Washington, D.C.
Learn more about UGA’s only DC program open to all undergraduates.
@ugadcsemester
UGA Washington Semester Program
21
22
B
MARKETING YOUR PART-TIME WORK
elow are common jobs UGA students have during college and strong bullet points to describe them. Note that the
descriptions focus on skills gained and less on tasks or responsibilities. Be sure to highlight transferable skills based on
the job to which you are applying.
CHILDCARE PROVIDER
RESTAURANT SERVER
•
•
•
•
•
Ensured the safety, health and welfare of #__children ages
#__ to #__.
Organized safe, fun and educational age-appropriate
activities for children.
Provided transportation to and from school and activities.
Assisted children with homework and school-related projects.
BARTENDER
•
•
•
•
Checked identification of customers to verity age
requirements for purchase of alcohol.
Attend to bar patrons while simultaneously communication
with servers to fill bar and restaurant drink orders.
Served as bartender for private parties and functions.
Trained new bartenders and serves on computerized cash
register ordering system.
CLERK/CASHIER
•
•
•
•
•
•
Completed tasks in a fast-paced energized environment.
Handled a daily revenue average $ __.
Communicated extensively with customers.
Effectively utilized company specific point-of-sale system.
Handled returns and purchased with cash, credit cards and
gift cards.
Reconciled case drawer at the end of each shift.
LIFEGUARD
•
•
•
•
•
Maintained safety for an average of guest swimmers daily.
Certified to perform emergency techniques for the safety of
guest swimmers.
Participated on a team with six staff members.
Taught swim lessons to individuals and groups of children
ages #__to #__.
Certified in Red Cross CPR.
TUTOR
•
•
•
•
Tutored undergraduate students in __, __, __, and __, (list
specific subject areas)
Monitored student progress and provided feedback.
Utilized simple and straightforward language to convey
complex concepts.
Developed detailed examples and tutorial exercises to increase student understanding and retention of material.
•
•
•
•
•
Enhanced ability to multitask within a fast-paced
environment.
Managed guest relation issues such as complaints,
recommendation, and accommodation requests.
Handled a daily revenue averaging $__.
Greeted customers upon arrival and seated them
for dining.
Recommended nightly specials to customers to
enhance sales.
Maintained approximately #__ hours per week
while enrolled as a full-time student.
LAWN CARE SERVICE PROVIDER/EMPLOYEE
•
•
•
•
Manicured customers’ landscaping/lawns and
tailored service to please individual customers’
expectations.
Promoted additional law care services to obtain
new customers.
Maintained lawns for #__ clients per week.
Managed weekly schedules for up to #__ people.
RETAIL SALES ASSOCIATE
•
•
•
•
•
•
•
Maintained store upkeep and organization.
Engaged customers with friendly service and
helpful attitude.
Increased product knowledge and sales experience
by working in different areas of the store.
Ensured floor displays were properly assembled
according to organization charts.
Trained new employees on procedures and store
policies.
Organized shelves and merchandise to maintain a
welcoming environment.
Created visual merchandising display.
VOLUNTEER
•
•
•
•
(If you had a significant role as a volunteer, you
could include this under your work experience)
Provided __+ hours of service to elderly residents
(include who the organization serves)
Designed program brochure to be distributed to
residents in the community
Trained new volunteers in proper care of animals
STUDENT WORKER/INTERN/PART-TIME WORKER
Try not to use this as your job title. Instead, consider something more descriptive like Office Assistant or Accounting Intern.
(See other sample job titles, resume breakdown examples, and full resume examples).
23
RESUME BREAKDOWN
Heading
Brittany Johns
235 College Station Apt. 12 • Athens, GA 30605 • 706-777-7776 • [email protected]
1.
James Roman
2.
45 Milledge Avenue • Athens, GA 30606 • 404-665-2345 • [email protected]
Whitney Hughes
234 Chase Lane
Athens, GA 30602
453-789-2314
[email protected]
www.linkedin.com/in/whughes
1.
2.
3.
3.
Blaine Walters
143 William St
345-123-4568
Athens, GA 30602
[email protected]
www.blainewalterportfolio.com
Objective Statement
Objective statements are optional.
If you choose to include an objective it
should be job or industry-specific.
Your objective statement should also outline skills that you can bring to the role.
4.
5.
Your heading should include your full
name, mailing address, phone number
and email.
Your name should be the most prominent
thing on the page, bold and at lease one
font size bigger than the content font size.
Your email address should be appropriate.
Use a school or personal email address,
never one from a current position.
You can include your LinkedIn link or a link
for a professional portfolio or website.
Although not shown here, you can
include both your current and permanent
addresses. See full resume examples.
Objective: To obtain the sales associate position at Macy’s in order to utilize my strong
communication skills and customer-centered perspective.
OBJECTIVE
Seeking a full-time position in the nonprofit sector focusing on human services to further develop my
previous experience working with individuals and families in crisis.
EDUCATION
The University of Georgia, Athens, GA
Bachelor of Arts in Journalism
Major: Publication Management; Minor: Philosophy
Certificate: New Media
Cumulative GPA: 3.40/4.00
EDUCATION
The University of Georgia
Bachelor of Business Administration in Marketing, Spanish Minor
Major GPA: 3.87/4.00; Overall GPA: 3.65/4.00
HOPE Scholarship Recipient, Presidential Scholar, Dean’s List
Cumulative GPA: 3.40/4.00
May 2016
1.
2.
Athens, GA
May 2016
3.
4.
5.
Education
Your educational history should be in
reverse chronological order.
List your degree title (check bulletin
for accuracy), school name, city and
state or country, and graduation
month and year.
Include GPA if 3.0 or higher.
Be sure to include the GPA scale
(3.0/4.0).
You can use cumulative, overall or
major GPA. Be sure to label each GPA
appropriately.
Georgia State University
Core Curriculum
Atlanta, GA
August 2011 - May 2012
EDUCATION
The University of Georgia, Honors Program
Bachelor of Science in Family and Consumer Science
Major GPA: 3.84/4.00
The University of Georgia, Study Abroad
Health, Culture and Sustainable Development
EDUCATION
The University of Georgia Master of Public Health GPA: 3.70/4.00
The University of Tennessee
Bachelor of Science in Health Promotion
GPA: 3.75/4.00
24
Athens, GA
May 2014
Knoxville, TN
May 2012
Athens, GA
May 2016
Queensland, Australia
Summer 2013
EDUCATION
Bachelor of Arts, May 2016
The University of Georgia, Athens, GA
Major: Psychology
Minor: Spanish
GPA: 3.70/4.00
Certifications
Safe Space, University of Georgia LGBT Resource Center
Business Professionalism Certificate, University of Georgia Career Center
1.
2.
3.
4.
5.
6.
Experience
Your experiences should be listed
in revers chronological order (most
recent to least recent) within each
category.
Each experience should include your
title, company or organization name,
city and state or country, and month
and year of employment.
Be aware of verb tenses. Current
position should use present tense
verbs and previous positions should
use past tense verbs.
Use strong action verbs. See action
verb list.
Give yourself credit! Integrate
quantities (#, $, %), professional
language and skills within your
content.
Use the job posting as a guide to
develop section titles and content
language.
RELEVANT EXPERIENCE
Wildlife Intern
August - September 2014
Wildlife Conquest Kenya
Rombo and Ambolseli Regions, Kenya
• Identified species, gender, and age of all fauna species in the area
• Monitored and recorded physical, social and behavioral characteristics of elephants between
Ambolseli National Park and Mount Kilamanjaro
• Measured elephants tracks and composed a graph of the family structure of the herd
• Displayed endurance while conducting field studies on treacherous terrain
• Compiled data and disseminated information to regional conservationists
RESEARCH EXPERIENCE
Lab Coordinator, The University of Georgia, Athens, GA
June 2013 - May 2014
• Worked directly with 20 research participants diagnosed with anxiety disorders to
examine the effectiveness of a computerized treatment plan
• Developed and implemented effective advertising strategies to create diverse
research pools
• Facilitated in-person and phone interviews with research participants to
determine eligibility
• Assigned and monitored the research duties of 5-10 team members per project
• Performed literature reviews for future studies
CUSTOMER SERVICE EXPERIENCE
The University of Georgia
Athens, GA
Orientation Leader
May 2013-August 2013
• Communicated resources, history and directional
information to hundreds of incoming students and families.
• Personally responsible for leading a group of 20 students at
every orientation session; 2 per week for 12 weeks.
• Chosen to represent the university due to my strong
communication skills and dedication to customer service.
• Answered difficult questions from parents and students
while maintaining professional demeanor and composure.
• Effectively handled conflicts and crises when needed.
WORK EXPERIENCE
Chick-fil-A, Athens, GA
Cashier/Server, February 2013-present
• Greeted patrons with warm and welcoming demeanor, with
regards to company mission and policy.
• Served an average of 30 customers per day, ensuring their overall
satisfaction.
• Worked with a team of 5 other cashiers and servers to maintain
the front counter, dining room, kitchen and drive-thru areas.
• Personally responsible for balancing a drawer of $300+ per day.
• Recognized as Employee of the Month three times for
commitment to excellence and positive attitude.
Honors
• Summa Cum Laude, Presidential Scholar, Dean’s List, Top 5% of Class, HOPE
Scholarship
• Member of the National Society of Collegiate Scholars
HONORS AND AWARDS
•
•
•
1.
2.
3.
4.
5.
6.
7.
Broadcast Education Associate (BEA) January 2014-present
Attended BEA Festival in Las Vegas, NV July 2014
- Won $1000 top prize for Best of Festival in “To Instruct” category
- King Foundation Award Winner
HOPE Scholarship Recipient
Community Service
List in reverse chronological order.
Include organizational name, your title
and dates are optional but do add more
weight.
Note any leadership roles you held.
If only a member, just list the
organization.
Add content of your contribution when
able. Include strong action verbs and
quantities (similar to experience).
This section can include campus and
community involvement.
Limit this section to college only.
1.
2.
3.
4.
5.
Honors
List name of organization or award.
Can include scholarships received.
Include only college honors and awards,
unless they are at a state or national level.
Noting percentages and dollar amounts
add weight to your award.
Describe the criteria to win the award/
scholarship if you have room.
COMMUNITY SERVICE
Fundraiser and Runner, Relay for Life March 2014-May 2014
• Raised over $1,000 to support research and raise awareness for cancer
research
Sustainability Representative, St. Michael’s Hospital April 2013-December 2013
• Encouraged coworkers to reduce energy consumption and recycle in order to
support Mercer University’s goal to reduce energy usage 25% by 2015
Work-day Planner, Beau Pre-Homeowner’s Association June 2011-June 2013
• Coordinated the biannual neighborhood work day, which included clean-up
and beautification of the area surrounding the front entrance
CAMPUS AND COMMUNITY INVOLVEMENT
Red & Black Newspaper, Assistant News Editor
ESOL Service Learning, Spanish Tutor UGA Miracle, Secretary (previously Public Relations Chair)
Habitat for Humanity, Mission Rebuild Team Member
August 2012-Present
August 2013-Present
August 2012-Present
Summer 2013
25
26
Include the months of your
employment. Only including
the year is too vague.
Atlantic Pool Service
Atlanta, GA
Athens, GA
There is opportunity throughout this resume for better use of space
and the addition of potentially important information. Consider
including information about internships/externships, campus or community
involvement, project experience, honors, language or other non-technical
skills, and any other experiences where you can leverage and highlight your
transferable skills.
Atlanta, GA
Expand on your experiences to truly market yourself
to employers. Be specific, results-oriented and
quantify and qualify wherever possible.
Athens, GA
Answer potential questions for employers about your
responsibilities with your bullets: For what purpose did
you do something? What was the outcome or result of your
action? How much did you raise or did you meet your
goals? What were your specific tasks and what tools did
you use?
Where did you work?
Always include your job
title, company name,
city/state, and dates of
employment.
Make this section
easier to read by
dividing the section
into “Software,”
“Operating
Systems,” and
“Language” - or
placing the
information into 2-3
bulleted columns.
As an undergraduate, your “Education” section
should be listed at the top of your resume, after
your contact information.
Macromedia Flash, Director, Dreamweaver, Fireworks; Adobe Photoshop, ImageReady, Illustrator,
Premiere, After Effects, Audition; Corel Bryce 5; Microsoft Office Suite (including Access); Apply
Final Cute Pro, Quicktime Pro; Digidesign Pro Tools; Mac OS 9, X; Windows 95-XP; Dos; Linux;
HTML; SQL; CSS; ActionScript; JavaScript; Director Lingo; VBA
Include your GPA if it’s
3.0 or above
Major: Advertising; Minor: French; New Media Certificate
Cumulative GPA: 3.4/4.0
Computer Skills
!
!
BA in Journalism
August 2015
Consider aligning all dates on the far right side of the page. Dates are not normally the first thing you want an employer to see when scanning your resume.
The University of Georgia
…?
Managed pool area for members
Kept the pool area clean and safe for members
Education
!
!
Pool Manager
Be consistent! 8/2012, Aug.
2012 or August 2012 are all
fine, but use the same
formatting throughout.
Designed websites for nonprofit organization
Used graphics and JavaScript to create web pages
Provided advice regarding graphic design and layout issues
5/2012 - 8/2012
!
!
!
Web Designer/Graphic Artist
Information Security Center
Edited videos and projects
…?
Interacted with the production team
Organized logistics for various team members
Aug. 2013- Present
!
!
!
Production Assistant Intern
2012-present
Experience
Coursework on your resume should be relevant to the position and industry for which you are applying. Take the time to
tailor, even if that means changing this section for each resume you submit. Also, instead of using the course abbreviations
and ID numbers, use the course titles to provide a better idea of the skills, knowledge, and background you have.
To see one of many ways this resume could be improved,
check out the updated version to the right of this page!
This resume has too much white space! Avoid using a template from Microsoft Word or any other program; instead create
your resume from scratch. When writing a resume, use ½ - 1 inch margins and 10-12 point.
Avoid
abbreviations.
Spell out your
full degree title.
Use
STRONG
action verbs
at the start of
your bullets.
In each section,
dates should be in
reverse
chronological
order (most recent
first). You can also
create targeted
sections to
highlight specific
experience.
If you are
currently in a
position, use
present tense
verbs. For past
experiences, use
past tense
verbs.
For students in web or graphic design, it is a great
idea to have a professional website to show
employers.
JRMC 7355, NMIX 4111, JOUR 3410, SPAN 1001, SOCI 2090, MATH 1113
Abraham Baldwin
228 Baldwin Street, Athens, GA 30601•770.555.1234•[email protected]
Relevant Coursework
Your name should always be the first
thing on your resume. If you sent this
resume to an employer and they scanned
it into their system, it would most likely
be saved under your address instead of
your name.
Example of a BAD resume with suggestions from
the UGA Career Center on how to improve it.
RESUME 1
Abraham Baldwin
May 2012 – August 2012
COMPUTER SKILLS
• Software: Macromedia Flash, Dreamweaver, Fireworks; Adobe InDesign, Photoshop, ImageReady, Illustrator, Premiere,
After Effects; Microsoft Office Suite (including Access); Apple Final Cute Pro, Quicktime Pro; Digidesign Pro Tools
• Analytics: Google Analytics and Hootsuite
• Operating Systems: Mac OS 9, X; Windows 95-XP; Dos; Linux
• Programming Languages: HTML; SQL; CSS; ActionScript; JavaScript; Director Lingo; VBA
ADDITIONAL EXPERIENCE
Pool Manager, Atlantic Pool Service, Atlanta, GA
May 2012 – August 2012
• Developed strong leadership abilities by managing 400-member swimming facility
• Maintained organized records for 35 employees utilizing PeopleSoft Database System
• Effectively communicated with Board of Directors to ensure that members’ needs were consistently met
• Collected entrance fees totaling up to $500 per day
PROJECT EXPERIENCE
New Media Analytics Course, Dawgy Dawg Social Media Campaign Project, Athens, GA
May 2013 – August 2013
• Created a uniquely targeted social media plan to be executed primarily through Facebook and Twitter
• Increased brand awareness by 300 likes on Facebook and 100 followers on Twitter within 2 months of campaign
• Evaluated Google Analytics, expanding marketing strategy to include Pinterest; increased website traffic by 32%.
• Designed promotional material using InDesign and Illustrator software
Production Assistant Intern, Global Digital Media Production, Atlanta, GA
• Assisted in the editing and post-production of video and media projects using Final Cut Pro
• Organized travel schedules, meetings, and routes for 10 production team members
• Prepared and distributed briefing notes and scripts for production team daily
• Learned how to be adaptable and responsive to change in a fast-paced environment
Assistant Editor/Writer, Red and Black, Athens, GA
August 2013 – Present
• Earned repeated commendations for excellence in writing; promoted to Assistant Editor within first 6 months
• Write 2-3 articles weekly on a variety of topics such as Sports, Music, and Food & Dining
• Report on local events, secure sources, double-check facts and meet strict deadlines
• Pitched unique and engaging story ideas to Editor-in-Chief for publication
MULTIMEDIA EXPERIENCE
Web Designer/Graphic Artist, Information Security Center, Athens, GA
August 2013 – Present
• Design and maintain 3 corporate websites for nonprofit organization
• Manipulate web pages and graphics using JavaScript in an office environment
• Maintain organized documentation to ensure that web pages are dynamic and readily updatable for future employees
• Provide advice to clients regarding graphic design and layout issues
• Instructed 25 peers on website organization and use of Dreamweaver to edit HTML
RELEVANT COURSEWORK
Advanced Graphic Communications, Media Planning, Editing and Production, Law of Mass Communication, Marketing Strategies
and Decision Making, New Media Analytics, New Media Technologies, Public Relations Communications, and Web Programming
EDUCATION
The University of Georgia, Athens, GA
Bachelor of Arts in Journalism, Major: Advertising
Minor: French, Certificate: New Media
Cumulative GPA: 3.4/4.0
August 2015
Example of a GOOD and improved resume after implementing
suggestions made by the UGA Career Center.
228 Baldwin Street, Athens, GA 30601 ● 770-555-1234 ● [email protected] ● www.abebaldwin.com
RESUME 2
27
[email protected]
(706) 555-4564
EMILY HUNTER
Atlanta, GA
August 2011 - May 2012
Athens, GA
May 2015
Permanent Address:
505 Tate Drive
Naples, FL 34101
Atlanta, GA
March 2013
August 2013 - Present
August 2012 - Present
August 2013 - August 2014
August 2013 - January 2014
SKILLS
Language Skills: Conversational Spanish, skilled in written Spanish
Computer Skills: Proficient in Adobe Creative Suite, Microsoft Office Suite, Basic knowledge of Microsoft Access
CAMPUS & COMMUNITY INVOLVEMENT
ESOL Service Learning, Spanish Tutor, Support elementary Hispanic students
Habitat for Humanity, Thrift Store Volunteer, Price merchandise
Infusion Magazine, Assistant to Financial Director
Partners for a Prosperous Athens, Transportation Committee Member
Assistant Store Manager
Athens, GA
The Body Shop
August 2012 - December 2012
• Exceeded $2500 weekly sales quota by 10% and targeted customer behavior to increase sales
• Handled amounts exceeding $5000 daily while maintaining accurate balances and deposits
• Regularly assigned and supervised duties of 6 employees
• Conducted opening and closing procedures such as product inventory, store cleaning, and accessing multiple security systems
• Exemplified reliability and punctuality by completing all assigned tasks in a timely manner
CUSTOMER SERVICE EXPERIENCE
Server
Athens, GA
Olive Garden
August 2013 - Present
• Provide excellent customer service to 50+ patrons per shift in a fast-paced, time-intense environment
• Demonstrate keen attention to detail by managing financial transactions totaling up to $2000
• Trained 14 new employees on business operations and offered constructive feedback
• Successfully and consistently upsell desserts, appetizers, and special promotions; won upselling contest 4 times
Extern
Altria, UGA Intern for a Day Program
• Attended company-wide sales pitch brainstorming session
• Shadowed 6 customer product calls, all of which resulted in successful sales to clients
• Conducted informational interviews with the CEO and Vice President of Sales and Marketing
Chairman of Advertising/Public Relations
Athens, GA
American Red Cross, Fundraising Committee
January 2013 - May 2013
• Coordinated and supervised a 6-member committee and maximized committee potential by delegating to members’ strengths
• Provided personal outreach to various media outlets which led to first-time coverage from 4 outlets
• Wrote press releases and secured media publicity through radio, paper, and internet sources
RELEVANT WORK EXPERIENCE
Marketing Intern
Atlanta, GA
Georgia Department of Labor
Summer 2014
• Screened over 40 applicants per day for appropriate job qualifications
• Retrieved unemployment claims, collected confidential customer information, and conducted daily log entries
Georgia State University
Core Curriculum
EDUCATION
The University of Georgia
Bachelor of Business Administration in Marketing; Spanish minor
Major GPA: 3.87/4.00; Overall GPA: 3.65/4.00
HOPE Scholarship Recipient, Presidential Scholar, Dean’s List
Present Address:
550 Athens Road, Apartment 1
Athens, GA 30602
RESUME 3 Includes server and retail experience.
Transferred to the University of Georgia. Participated in “Intern for a Day”.
Athens, GA
May 2015
December 2014
HONORS & INVOLVEMENT
! Dean’s List (3 semesters); Presidential Scholar (2 semesters)
! Society for Management Information Systems (August 2013 - Present); Intramural soccer (Spring 2013)
Self-Employed Lawn Service
Roswell, GA
Lawn Maintenance
Seasonal, Summers 2010 - 2013
! Established and retained customer base of 75 homes in local neighborhoods
! Gained experience establishing a small business, including marketing, sales, and financial components
ADDITIONAL EXPERIENCE
Pi Kappa Alpha Fraternity, Alpha Mu Chapter
Athens, GA
Risk Manager
September 2013 - Present
! Regulate and ensure the compliance of campus and chapter safety rules and regulations for 85 members
! Handle regulation violations and distribute appropriate sanctions
! Coordinate 2 educational programs per semester to proactively avoid possible risks
Treasurer
September 2012 - May 2013
! Managed comprehensive budget of $55,000+ and allocated funds as needed
! Accurately completed all transactions and purchases to ensure proper account balances
PROJECT EXPERIENCE
Athens Area Humane Society
Athens, GA
Web Programming Class
January 2013 - June 2013
! Served as a project team leader and developed a database to track the adoption of animals
! Designed website that allowed viewing of specific animals for adoption
! Used Visual Basic to establish a new user interface
! Incorporated Java, HTML, and Flash interactive website; website link: www.aahumane.gov
RELATED EXPERIENCE
Financial Network Services, Pty Ltd.
Sydney, Australia
Unix Administrator Assistant
Summer 2014
! Operated Unix Hp/Ux 11i in the transferring of files between development and testing regions
! Led team of 4 to configure notebooks and install multilingual software for 6 overseas consultants
! Created user accounts and set permissions and passwords with UNIX - SCO
! Performed hardware maintenance, technical support, and software research to meet high customer demand
COMPUTER SKILLS
! Programming Languages: Visual Basic, SQL, C, C++, Java
! Operating Systems: Windows NT/ 2000/ XP/ Vista, Linux, Unix
! Database: SQL Server, MS Access, Oracle
! Internet: ASP, VB Script, JavaScript, HTML, XML, Dreamweaver, ASP.NET, Java Server, Perl
! Software: JCL, SQL, DB2, MS Visio, MS Excel, MS FrontPage, MS Word
EDUCATION
The University of Georgia, Franklin College of Arts & Sciences
Bachelor of Science in Computer Science
Atlanta, GA
Thesis: Computerized Enrollment and Student Information Systems
• Major GPA: 3.84/ 4.00
• Financed 70% of college expenses through summer jobs and HOPE Scholarship
SUMMARY OF QUALIFICATIONS
! Project management and consulting experience primarily focused upon nonprofit projects, requiring quick
turnarounds and extensive troubleshooting
! Proven skills in planning, strategy development, and knowledge of customer and client business processes
! Possess excellent team-building and management skills with demonstrated success, offering critical resources to
organizations
! Recognized by peers and professors for creating high-performance teams
Natalie A. Parker
345 Lane Street, Roswell, GA 30075
3421 Folks Street
[email protected] • (706) 123-4567
RESUME 4 Computer Science major, includes relevant technical skills and
thesis topic. Summary of qualifications provides reader with brief overview of most
relevant skills for particular position.
28
Athens, GA
December 2014
Summer 2013
HONORS & AWARDS
HOPE Scholarship Recipient (Fall 2010 - Present)
Governor’s Scholarship (Fall 2010 - Spring 2011)
OTHER WORK EXPERIENCE
UGA Honors Program: Student Assistant, Athens, GA
Russell Hall: Desk Assistant, Athens, GA
Dillard’s: Sales Associate, Alpharetta, GA
September 2012 - Present
August 2011 - May 2012
May 2011 - August 2011
May 2010 - July 2010
Dean’s List (5 semesters)
UGA Rotary Top 12 Award Winner (Spring 2010)
YMCA Camp Harbor: Leadership Counselors Program, Head Counselor, Gainesville, GA
• Selected by supervisor to interview, hire, and train 36 counselors
• Developed an innovative leadership training curriculum for new staff onboarding
• Taught leadership lessons to groups of 5-15 campers, ages 7-10
• Managed cabin of 11 campers 24 hours per day, 5 days per week
• Designed detailed and comprehensive camp schedule for all children and staff
• Maintained order in daily activities involving 300 + campers
LEADERSHIP EXPERIENCE
UGA Department of University Housing: Resident Assistant, Athens, GA
August 2011 - Present
• Design, implement, and evaluate educational programs for up to 100 participants, including an Effective
Leadership workshop series
• Extensively utilize communication and counseling skills to supervise 65 men in a residence hall setting
• Quickly respond to various crises in a building of 800 residents
• Explain, interpret, and enforce university housing policies such as substance infractions and noise complaints
• Compile an annual facility inventory and year-end report to present to the Housing Executive Board
The Population Institute: Intern, Washington, D.C.
June 2012 - August 2012
• Conceptualized, created, and negotiated student scholarship program that serves 15 students per year
• Managed relations for World Population Day Symposium with international press, NGOs, and government
employees
• Successfully wrote 4 grant proposals and worked to improve the effectiveness of direct mailing fundraising
• Advocated with Congress and NGOs for issue awareness in legislative decisions
INTERNSHIP EXPERIENCE
Williams, Getchell & Grayson, LLC: Law Intern, Macon, GA
August 2013 - Present
• Employed with workers’ compensation and general liability law firm representing employers and insurers
• Draft motions and briefs for numerous cases and participate in depositions, mediations, and trial preparation
• Maintain updated correspondence with clients, opposing counsel, and physicians regarding pertinent case
information
Study Abroad: Oxford University, Oxford, England
• Earned 6 credit hours by completing 2 courses in International Economics
Certificate in Personal and Organizational Leadership
Participant in highly selective, individualized 2-year leadership development program including academic courses,
personal assessments, externships, team building, and community service
EDUCATION
The University of Georgia, Honors Program
Bachelor of Arts in Political Science, School of Public & International Affairs
Bachelor of Arts in Spanish, Franklin College of Arts & Sciences
GPA: 3.5/4.00
[email protected] ● 10 Dawg Rd., Apt. 15, Athens, GA 30602 ● (706) 555-1234 ● www.linkedin.com/in/twreed
T. WALTER REED
Includes study abroad and leadership experience. Highlights internship
experience and explains the value of the certificate being pursued.
RESUME 5
Covington, GA
May 2014
August 2014 – Present
Volunteer, Habitat for Humanity, Quito, Ecuador
Summer 2012
• Participated in 6-week service project working with underprivileged children in the Quito community
• Assisted with the planning and construction of 9 homes for young families
• Transitioned into the local culture and developed strong Spanish language skills
Eagle Scout, Boy Scouts of America, Covington, GA
January 2008 – June 2013
• Highest rank attainable in the Boy Scouts program
• Earned 21 merit badges, completed 300 hours of service, and developed and implemented 2 leadership
community projects in the Covington area
Member, Student Financial Planning Association, Athens, GA
• Contribute articles and updates to campus-wide newsletter
• Attend monthly networking events with employers and participate in company site visits
CAMPUS & COMMUNITY INVOLVEMENT
Rower, UGA Men’s Club Rowing Team, Athens, GA
September 2014 – Present
• Selected as 1 of 15 members after completing 20-hour intensive training period
• Dedicate 15 hours per week to training and practice while balancing 15 academic hours
• Compete in regional and national competitions against club and varsity programs
• Received 3rd place at annual Head of the South Regatta in Augusta, GA
Cashier, CVS Pharmacy, Covington, GA
June 2013 – Present (Seasonal)
• Entrusted with the responsibility of processing financial transactions totaling $1000+ nightly
• Issue receipts, refunds, credits, and change due to customers
• Maintain a thorough knowledge of store merchandise in order to advise customers on purchases and sale items
• Compile monthly balance sheets with total dollar amounts and numbers of transactions
WORK EXPERIENCE
Dining Room Attendant, UGA Food Services, Athens, GA
August 2014 – Present
• Maintain a clean and safe environment for campus dining hall serving 1000+ patrons daily
• Provide excellent customer service by interacting with students and staff to ensure a quality dining experience
• Completed the Student Manager Training Program within the first month of work
Computer Skills: Microsoft Access and Publisher; Prezi; Smore
Language Skills: Intermediate knowledge of written and conversational Spanish
Maple High School
Honors High School Diploma, GPA: 4.57/5.00
EDUCATION
The University of Georgia
Bachelor of Science in Family and Consumer Sciences
Major: Consumer Economics
Minor: Consumer Foods
Business Professionalism Certificate Recipient
Athens, GA
May 2018
Permanent Address
123 Miller Street
Covington, GA 30015
OBJECTIVE
To obtain an internship with PepsiCo in order to demonstrate my strong communication skills and educational
background related to consumer product research.
Current Address
228 Baldwin Street
Athens, GA 30601
[email protected] • 770-555-1234
First Year Student
Resume of a first year student just getting involved
in activities. It is never too early to start building your resume!
RESUME 6
29
Highlights a relevant class project as well as internship experience,
technical skills and certifications.
December 2014
May 2016
Microsoft Office Suite: Word, Excel, and PowerPoint
Modeling programs: ALGOR, eQUEST, and EneryPro (LEED project with a VRF system)
Drafting software: AutoCAD, AutoCAD LT
TECHNICAL PROFICIENCIES
Sigma Pi Kappa, UGA - Athens, GA
• International Honor Society
UGA Tennis Team - Athens, GA
Co-Captain
• Serve as leader, instrumental in team motivation, encouragement and success
CAMPUS INVOLVEMENT
December 2010 – December 2013
August 2011 – Present
The National Association of Environmental Professionals, Member
January 2013 – Present
The Society of Environmental Engineers, UGA - Athens, GA
August 2011-Present
 Attend weekly meetings which focus on strengthening engineering skill sets and further developing as a
professional
o
o
Mastery of Microsoft Office programs (Word, Excel, PowerPoint) and Adobe InDesign
Ability to work with several operating systems, including Windows and Mac OSX
COMPUTER SKILLS
December 2012
April 2013
August 2013 - Present
Creative Writing English Award
◦ Poetry Chapbook earned first place in an Advanced Poetry class of 35
Outstanding Student Award
◦ Awarded exceptional work, effort and communication, by English Literature professor, in a class of 105
Dean's List
HONORS & AWARDS
UGA Rowing Team Athens, GA
August 2012 - May 2013
Coxswain and Coach
◦ Commanded, coached, and oversaw two boats of eight rowers
◦ Provided motivation, support and tactical assistance during practice and regatta races
◦ Dedicated over 25 hours each week to conducting and overseeing training, practice, planning and team building
Brown Road Day Camp Madison, GA
Summers 2012, 2013
Head Counselor and Supervisor
◦ Implemented and evaluated schedules, programs, and job positions for over 150 campers and 15 counselors
◦ Planned and devised lessons and activities for 30 teenagers that enforced responsibility and dependability
◦ Coordinated end-of-summer awards ceremony and attended by over 100 teenagers and parents
MEMBERSHIPS AND ASSOCIATIONS
LEADERSHIP EXPERIENCE
June 2012 - August 2012
Golob & Legion Engineers
May 2013 – August 2013
Intern - Athens, GA
• Researched building code items, materials and similar building plans for two large commercial projects in Atlanta
• Assisted engineering and design team in decision making process for ADA compliance
• Worked on a team focused on research and identification of suitable locations to install groundwater dams
City of Madison Parks and Recreation Madison, GA
Design Intern
◦ Redesigned and updated brochure and pamphlet information for six parks
◦ Organized, edited and designed layout and content for print and website
◦ Structured and oversaw the design and editing team for publication’s activity guide
Carter Entertainment Athens, GA
May 2013 – December 2013
Event Planner
◦ Established and oversaw 25 online marketing promotions, advertising, and sponsorships on company webpage
◦ Interviewed promotional employees and evaluated operating system, sales plans, schedules, and activity plans
GeorgiaNOW Athens, GA
August 2013-Present
Reader/Associate Editor
◦ Reviewed 430 poetry submissions online with a team of readers and recommended the highest quality creative works for
th
the 100 publication of GeorgiaNOW
◦ Foster collaboration with other managing editors on magazine's theme, mission and design, using Adobe InDesign and
Microsoft Publisher to review monthly
◦ Created marketing for current and forthcoming issues on social media platforms, including Instagram, Twitter and
Facebook, increasing online readership by over 15% in one year
INTERNSHIP EXPERIENCE
Bachelor of Arts in English, Franklin College of Arts & Sciences
The University of Georgia, Athens, GA, GPA 3.73/4.00
EDUCATION
th
255 30 Street Athens, GA 30605
[email protected] (222) 548-9999
Rebecca O’Hare
writing and marketing. She also explained the criteria for awards she received.
RESUME 8 English major who emphasized relevant skill sets: editing, design,
ABC Pollution Control
June 2014-August 2014
Environmental Engineering Intern-Miami, FL
• Assisted with inspection of sites and performed detailed monitoring of industrial pollution control measures based
on the state and local regulations
• Served on a committee dedicated to designing and implementing a new waste water treatment system
• Collaborated with team of 3 engineers to provide onsite environmental investigation of projects
RELEVANT EXPERIENCE
Group Project, Environmental Engineering Design Methodology
Spring 2014
• Integral member of a 5 person team tasked with developing an action plan for addressing societal,
environmental, regulatory, and economic constraints related to a local wastewater project in Athens, GA
• Researched client needs and developed a solution based layout to best suit functionality requirements
• Served as project leader, organizing team meetings, tracking progress and provide a forum for discussion
RELEVANT PROJECT
The University of Georgia - Athens, GA
Bachelor of Science in Environmental Engineering
Cumulative GPA: 3.75/4.00
Engineer in Training (E.I.T.) 2014, State of Georgia
Passed Fundamentals of Engineering Exam, 2013
EDUCATION
•
•
human health constraints compatible with economic growth, sustainable development and ethical standards
Proficient with a variety of modeling and drafting software including AutoCAD and ALGOR
Efficient at utilizing project management and teamwork skills to further accelerate the overarching goals of the
company
• Experienced in designing solutions for environmental problems that require integration of environmental and
SUMMARY OF QUALIFICATIONS
100 Main Street • Athens, GA 30605 • 555-555-5555 • [email protected] • issuu.com/dslatersample
David Slater, E.I.T.
RESUME 7
B
ACTION VERBS
The categories below represent skills and qualities employers often say they want job seekers to demonstrate on a resume.
Use these action verbs to describe your experiences. Remember to add in numbers, dollars and percentages when possible.
COMMUNICATION
Address
Advertise
Arbitrate
Arrange
Ascertain
Author
Brief
Collaborate
Communicate
Compose
Confront
Consult
Contact
Convey
Convince
Correspond
Define
Describe
Develop
Direct
Document
Draft
Edit
Educate
Elicit
Enlist
Explain
Express
Follow-up
Formulate
Act
Adapt
Advertise
Begin
Broaden
Combine
Compose
Conceive
Condense
Conceptualize
Conduct
Create
Customize
Demonstrate
Design
Develop
Direct
Discover
Display
Draft
Dramatize
Draw
Entertain
Establish
Execute
Exhibit
Explore
Incorporate
Influence
Inform
Interact
Interpret
Interview
Involve
Lecture
Market
Mediate
CREATIVE
Fashion
Forge
Formulate
Found
Illustrate
Imagine
Improvise
Initiate
Institute
Meet
Moderate
Motivate
Negotiate
Network
Observe
Outline
Participate
Persuade
Present
Promote
Publicize
Publish
Question
Reconcile
Recruit
Refer
Reinforce
Report
Resolve
Respond
Solicit
Specify
Speak
Stipulate
Suggest
Summarize
Synthesize
Translate
Write
Integrate
Introduce
Invent
Market
Model
Modernize
Modify
Originate
Perform
Photograph
Pilot
Pioneer
Plan
Present
Produce
Recommend
Redesign
Rehearse
Remodel
Renovate
Replace
Revise
Revitalize
Shape
Sketch
Spearhead
Transform
Market
Measure
Monitor
Net
Plan
Prepare
Procure
Project
Purchase
Qualify
Reconcile
Reduce
Research
Retrieve
Transfer
Guide
Handle
Moderate
Observe
Orient
Predict
Prescribe
Protect
Prevent
Provide
Reconcile
Rectify
Refer
Rehabilitate
Represent
Resolve
Serve
Simplify
Supply
Support
Volunteer
Perfect
Preserve
Preside
Prioritize
Produce
Propose
Protect
Realize
Recommend
Recruit
Regulate
Reorganize
Replace
Review
Revitalize
Reward
Save
Set goals
Schedule
Streamline
Strengthen
Supervise
Terminate
Unify
FINANCIAL
Account for
Adjust
Administer
Allocate
Analyze
Appraise
Audit
Balance
Budget
Calculate
Compute
Conserve
Control
Correct
Determine
Adapt
Advise
Advocate
Aid
Answer
Anticipate
Arrange
Assess
Assist
Clarify
Coach
Collaborate
Contribute
Cooperate
Counsel
Deliver
Demonstrate
Diagnose
Educate
Enable
Encourage
Accomplish
Administer
Account for
Adjust
Analyze
Appoint
Approve
Assign
Assume
Attain
Chair
Choose
Conceptualize
Conduct
Consolidate
Consult
Contact
Contract
Coordinate
Decide
Decrease
Delegate
Design
Determine
Develop
Estimate
Finance
Forecast
Manage
HELPING
Enlist
Ensure
Evaluate
Expedite
Facilitate
Familiarize
Foster
LEADERSHIP/MANAGEMENT
30
Develop
Devote
Direct
Dispatch
Dispense
Eliminate
Employ
Emphasize
Enforce
Enhance
Establish
Evaluate
Execute
Formulate
Generate
Handle
Head
Hire
Implement
Improve
Incorporate
Increase
Initiate
Institute
Lead
Leverage
Manage
Maintain
Merge
Motivate
Orchestrate
Order
Organize
Overhaul
Oversee
Plan
ORGANIZATIONAL
Approve
Arrange
Categorize
Classify
Code
Collaborate
Collect
Compile
Conserve
Consolidate
Correct
Diagram
Distribute
Enlist
Execute
Expedite
Extract
Generate
Identify
Implement
Incorporate
Inspect
Integrate
Join
Log
Maintain
Monitor
Obtain
Operate
Organize
Prepare
Prioritize
Process
Purchase
Record
Reshape
Reorganize
Respond
Retrieve
Revamp
Review
Revise
Schedule
Screen
Set up
Shape
Specialize
Specify
Streamline
Substitute
Standardize
Systematize
Tabulate
Target
Update
Validate
Identify
Interpret
Interview
Investigate
Modify
Organize
Reduce
Remedy
Research
Revamp
Review
Revitalized
Revive
Solve
Study
Summarize
Survey
Troubleshoot
Map
Maximize
Measure
Minimize
Obtain
Pioneer
Prove
Reduce
Re-establish
Resolve
Selected as
Solicit
Stabilize
Standardize
Succeed
Transform
Trim
Triple
Validate
Widen
Won
Inform
Initiate
Inquire
Instill
Instruct
Interact
Integrate
Investigate
Listen
Model
Modify
Motivate
Observe
Organize
Persuade
Ponder
Postulate
Praise
Provoke
Question
Reinforce
Rephrase
Research
Reward
Set Goals
Set Standards
Simplify
Solicit
Speculate
State
Stimulate
Structure
Synthesize
Systematize
Teach
Thank
Theorize
Train
Tutor
Reconfigure
Rehabilitate
Remodel
Repair
Rectify
Regulate
Resolve
Screen
Service
Solve
Streamline
Supply
Survey
Train
Troubleshoot
Upgrade
PROBLEM SOLVING/ANALYTICAL
Accumulate
Acquire
Address
Analyze
Brainstorm
Calculate
Chart
Clarify
Collaborated
Collect
Compare
Conduct
Diagnose
Design
Detect
Determine
Discover
Disprove
Evaluate
Examine
Extract
Formulate
Gather
Hypothesize
RESULTS
Achieve
Accelerate
Accomplish
Add
Advance
Attain
Augment
Award
Complete
Compound
Contribute
Decrease
Demonstrate
Double
Eliminate
Enlarge
Establish
Exceed
Excel
Expand
Extend
Fortify
Improve
Increase
Initiate
Introduce
Launch
Lower costs
TEACHING
Accept
Adapt
Advise
Analyze
Apply
Appraise
Appreciate
Assess
Assign
Attend
Categorize
Challenge
Choose
Clarify
Coach
Command
Communicate
Compliment
Conduct
Consider
Cooperate
Coordinate
Correct
Critique
Define
Demonstrate
Designate
Develop
Direct
Discipline
Educate
Elaborate
Elicit
Emphasize
Enable
Encourage
Evaluate
Excite
Explain
Explore
Facilitate
Focus
Generate
Guide
Head
Hypothesize
Identify
Implement
Incorporate
Indicate
Individualize
Infer
TECHNICAL/RESEARCH
Activate
Adapt
Apply
Appraise
Assemble
Begin
Build
Calculate
Compute
Configure
Conserve
Consolidate
Construct
Contrive
Convert
Coordinate
Create
Define
Deliver
Design
Detect
Determine
Develop
Devise
Display
Experiment
Exhibit
Fabricate
Formulate
Fortify
Implement
Install
Integrate
Investigate
Maintain
Navigate
Operate
Overhaul
Participate
Program
31
U
BUSINESS CORRESPONDENCE
nderstanding job search correspondence will be
important in making the right impression on an
employer. All emails, letters, and thank you notes
that you send are a reflection of your professional image
or “brand.” Make sure that you take the time and effort
to leave the impression that you want!
Job search correspondence may be emailed or handwritten/typed. Depending on how time sensitive the
communication is, you may want to email the employer
or send something handwritten.
The Career Center, however, recommends doing both!
Why? First, speed counts in the job search and quick
and professional follow-up via email reinforces both
your interest and candidacy. Second, a follow-up handwritten or typed letter serves as an additional “touch
point” in the job search and will help differentiate you
among a sea of potential candidates.
When emailing any kind of job search correspondence,
be sure to use the same care, consistency, and professionalism that you would if you were hand-mailing a letter. Specifically, be sure to follow these email guidelines:
• Send from a professional email address
([email protected], NOT [email protected])
You can
have it all.
As a State Farm agent, you get to help people you
care about. Plus, you have the chance to earn a great
living. Who says you can’t have it all?
®
Become a State Farm agent.
Learn more:
cliff Bonds
Sales Leaders
Athens Market Area
Phone: 706-612-8209
Email: [email protected]
• Address your employer contact using a professional
salutation (Dear Ms. Ledgerwood, NOT Hey Laura,)
• Do not address an employer by their full name (Dear
Scott Williams) unless you are unsure of their gender
• Check your email’s grammar, spelling, and
punctuation. Be sure to use complete sentences.
• Include your full name and contact information in the
closing or email signature.
DO THIS:
Sincerely,
Jill White
The University of Georgia, Psychology Major
Email- [email protected]
Phone- 706-555-1234
NOT THAT:
Best,
Jill
On the following pages, we have provided both definitions and samples of the various types of correspondence you will need in order to be successful in your job
search.
Value-Added
Careers
Crowe Horwath LLP is the fastest
growing firm in Atlanta and a
top 10 public accounting and
consulting firm.
To learn more about value-added careers, with
challenging clients, continuous learning, and
leadership opportunities, visit gocrowe.com.
statefarm.com/careers
PO97095.2
32
State Farm • Bloomington, IL • An Equal Opportunity Employer
Crowe Horwath LLP is an independent member of Crowe Horwath International, a Swiss verein. Each
member firm of Crowe Horwath International is a separate and independent legal entity. Crowe Horwath LLP
and its affiliates are not responsible or liable for any acts or omissions of Crowe Horwath International or any
other member of Crowe Horwath International and specifically disclaim any and all responsibility or liability
for acts or omissions of Crowe Horwath International or any other Crowe Horwath International member.
Accountancy services in Kansas and North Carolina are rendered by Crowe Chizek LLP, which is not a
member of Crowe Horwath International. © 2014 Crowe Horwath LLP
ES15208
HOW TO WRITE A COVER LETTER
1
2
3
4
5
6
7
8
9
10
SENDER’S ADDRESS: Begin with your current address.
You do not need to include your name in this heading.
DATE: This should be the date that you are writing the
letter.
EMPLOYER’S ADDRESS: Do not assume that a person
uses the title “Mrs.” Always include the person’s title. If
you don’t have the address, look it up on the company’s
website.
TIP: Count the times you used “I” language and the amount
of times you addressed the organization. Try to balance this
as much as possible. Address how your background matches
the qualifications on the job description or how you meet
other company needs.
You, Your, Organization Name
When emailing, remove steps 1-3!
Your Street Address
City, State, Zip
PARAGRAPH 1: ANSWERS “WHY AM I WRITING?”
•• Identify the position and the company.
•• Indicate specifically how you learned about the
position.
•• Why you are interested in this job.
•• Introduce basic information about yourself that
explains why you would be the best candidate for
the position.
•• If you are not writing about a specific position,
include as much of the above information as
possible.
Mr./Ms./Dr. Name
Title
Name of Company/Organization
Company’s Street Address
City, State, Zip
PARAGRAPH 3: ANSWERS “WHAT IS MY NEXT STEP?”
•• Refer the reader to your enclosed resume (and
other documents).
•• Reiterate your strong interest in the position/
organization.
•• Specify how you intend to follow up.
CLOSING: Close with the word “Sincerely.”
ENCLOSURES: Indicate what other documents may
accompany the cover letter, such as the resume or an
application.
1
2
Month, Day, Year
3
4
Dear Mr./Ms./Dr.:
Paragraph 1: The opening paragraph introduces you to the
employer. Relate the position title, how you learned about the
opportunity, and why you are the best candidate for the job,
based on the qualifications mentioned in the job listing.
Paragraph 2: The middle paragraph establishes why you are
the strongest candidate for this position through discussion
of your skills and experiences. Include examples of when
you have used one or two of your strongest qualifications,
explaining how those experiences relate to the needs of the
employer. Be specific about why you believe these qualities
relate to the position and how you fit what they are looking for.
Mention why are you interested in this specific employer and
this particular job.
Paragraph 3: The conclusion reinforces your earlier assertions
that you are a strong candidate and that you are truly
interested in the job and the company. This is where you
can indicate how you intend to follow up. Refer to your
enclosed resume. Point out your contact information should
employers need to follow up.
8
Sincerely,
(your handwritten signature)
Your Name Typed
Enclosure(s)
HANDWRITTEN AND TYPED SIGNATURES:
Handwrite your signature when you send a hard copy of a
cover letter. Press enter twice, and type your name.
#
sending an email?
GREETING: Refer to the reader by his/her last name,
not the full name unless you are unsure of the contact’s
gender. Use a colon after the greeting, not a comma.
PARAGRAPH 2: ANSWERS “WHO AM I, AND WHY SHOULD
YOU HIRE ME?”
•• Relate your skills, experiences, and qualities that
would benefit you in the position.
•• Synthesize your experiences and skills. Do NOT
simply rehash your resume.
•• Highlight one or two of your strongest qualifications
AND explain how they relate to the needs of the
employer.
•• Explain why you are interested in the employer and
the position.
I, Me, My, Mine
#
9
10
NEED HELP COMPOSING
A LETTER?
Visit the UGA Writing Center
in the MLC, or in 66 Park Hall.
33
5
6
7
34
Behavioral Youth Counselor
Memphis
TN
Youth Villages offers the unique experience for Bachelor level counselors to gain
Title
City
State
Description
Requirements
3-06-2015
Post Date
Teach the young people necessary life skills
Provide for their physical daily care
Help design and implement each young person’s treatment plan
Help improve the young person’s behavior
Administrative duties including drafting case notes and maintaining databases using
Microsoft Word and Excel





Preyesh Kapoor Preyesh Kappor Bachelor’s degree in a social services or psychology field is required
At least one year of working with youth is preferred
Experience working with troubled teens in a residential setting is a must
This position will involve a daily interaction with at-risk, severely troubled adolescents



March 16, 2015 Mr. Jake Kane Program Manager Youth Villages 3320 Brother Blvd. Memphis, TN 38133 Dear Mr. Kane, As a student graduating from The University of Georgia with a Bachelor of Science degree in Psychology, I feel that my academic and previous work experience make me a great fit for the Behavioral Youth Counselor position at Youth Villages. I learned of your need for a Behavioral Youth Counselor at the Memphis, Tennessee location through the Youth Villages website. I am interested in pursuing a career in counseling and social services and have experience working with at-­‐risk youth, which is why I am so interested in this position. My experience as a residential camp counselor for the past two summers prepared me well for this position. While working for intercept by Outward Bound, I had the chance to help at-­‐risk teens ages 14-­‐20. The program serves youth with poor behavioral skills, and some had self-­‐harming tendencies, among other concerns. As a camp counselor, I received training before and during the camp program on how to assist the campers with better behavioral management, coping with frustrating situations, and strategies for managing destructive thoughts. The best part of my job was seeing the youths’ perceptions of themselves develop and change into positive self-­‐worth throughout the summer. The residential three-­‐week camps ran twice during each summer, and as each group left, I knew we had provided excellent services and treatment to our students. Seeing the more positive interactions the youths had with their peers demonstrated the impact my work had. I am keenly interested in working for Youth Villages, a program that focuses on how to “Reach, Teach, and Counsel” the youth that you interact with. After reviewing the Youth Villages Impact Strategy on your website, I feel that my personal values align with your nonprofit. I want to be a part of a team that strives to radically improve outcomes for children in crisis by transforming the systems that are failing them. I feel that I could make a difference in the lives of the children and families that I would work with at Youth Villages. I look forward to speaking with you further about this position. Please feel free to contact me should you have any questions regarding my qualifications. Thank you for your time and consideration. Sincerely, Preyesh Kapoor 123 Sunset Terrace Athens, GA 30605 ▪ (706)555-­‐1212 ▪ [email protected] 
The OTC schedule runs either Sunday-Wednesday or Wednesday-Saturday. Three weekdays:
(M-W or W-F) and one weekend day. Youth Counselors spend the night once or twice a week
on the campus and have additional responsibility for waking the residents and directing them
with their morning routine. This schedule also provides counselors with a three day weekend.
(Please note: Counselors do not live on the campuses).
The young people on our residential campuses have been referred to us for different reasons.
Each campus focuses on different referral behaviors such as severe aggression, suicidal and selfharming tendencies and many other severe behaviors.
Use creativity and counseling skills

The Youth Counselor (Teacher Counselor) is the heart and soul of our residential treatment
programs. The counselor’s main duties are:
These positions opening up the doors for higher level counseling positions in our organization
beginning after one year!
hands-on experience with emotionally and behaviorally challenged young people.
09-0204
Requisition Number
Youth Villages Job Details
A tailored (or targeted) cover letter is one that helps differentiate your candidacy by highlighting specific skill sets that support those identified in the job description. Note
how each point highlighted in the job description is addressed in the cover letter.
Job Description and Tailored Cover Letter
TAILORED JOB SEARCH MATERIALS
35
Targeted Resume
Athens, GA
May 2015
Overall GPA: 3.7/4.0
SKILLS
 CPR and First Aid Certified
 Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Publisher, Access)
 Basic Knowledge of SPSS Analytics Software
CAMPUS & COMMUNITY INVOLVEMENT
Psi Chi Member, the National Honor Society in Psychology, Athens GA
May 2013-Present
 Purpose of Society is to stimulate professional growth through programs designed to augment and enhance
the regular curriculum and to provide practical experience through affiliation with the chapter
 Attend Society and regional conventions held annually in conjunction with the psychological associations
Student Worker, College of Education, The University of Georgia, Athens, GA
August 2012- December 2013
 Served as the first communication that individuals had with the Department of Mathematics and Science
Education through greeting and attentively listening to their requests
 Completed administrative tasks as requested, ensuring timely and quality results
 Answered phone calls and directed patrons to appropriate resources
ADDITIONAL EXPERIENCE
Research Assistant, The University of Georgia, Athens, GA
September 2012-Present
 Facilitate an online test weekly for human subjects to test cognition as it relates to acquiring information in
a short period of time
 Record results of the test utilizing Excel
 Conduct additional experimentation to verify initial findings
 Presented analyses and results in poster format at the Georgia Psychological Association with Dr. Laura
McPherson
RELEVANT EXPERIENCE
Residential Camp Counselor, Outward Bound, Melbourne, FL
Summer 2013 & 2014
 Participated in wilderness expeditions offered for teens and young adults from across the United States
who are beginning to demonstrate destructive behaviors
 Guided 15 teens aged 14-20 through the expedition who were at-risk of academic failure, dropping out of
school, delinquency or becoming chronic offenders
 Facilitated two 30 day wilderness expeditions which included leading group discussions and team building
exercises, as well as face-to-face meetings and phone calls with parents of the teens
 Received training on behavioral management, conflict resolution, and crisis intervention
RELEVANT PROJECT
Aggression and Altruism in Young Adults Project, Social & Personality Development Course
Fall 2013
 Course focused on factors that influence children's social behavior as they are integrated into adult society
 Project focused on examples of aggression and altruism in young adults that could be seen in popular
media
 Researched topic and developed a PowerPoint presentation that was given to the class
EDUCATION
The University of Georgia
Bachelor of Science in Psychology
Minor: Spanish
OBJECTIVE
To obtain the Behavioral Youth Counselor position at Youth Villages in Memphis, TN, where I would utilize my
academic and professional experience to positively and holistically impact young people with behavior challenges
123 Sunset Terrace Athens, GA 30605 ▪ (706)555-1212 ▪ [email protected]
Preyesh Kapoor
The most successful job candidates customize their resume to the job in which
they are applying. Note how this student highlighted relevant projects and experience.
Reference Page
Mr. Donald Spencer
Administrative Associate IV
The University of Georgia
Department of Mathematics and Science Education
Aderhold Hall
Athens, GA 30603
706-555-2345
[email protected]
Former Student Worker Supervisor
Dr. Thomas Dean
Assistant Professor
The University of Georgia
Department of Psychology
Psychology Building
Athens, GA 30603
706-555-5432
[email protected]
Psi Chi Faculty Advisor
Dr. Laura McPherson
Associate Professor
The University of Georgia
Department of Psychology
400 Park Hall
Athens, GA 30603
706-555-1234
[email protected]
Faculty Research Supervisor
Ms. Linda McCoy
Residential Counselor Coordinator
Outward Bound
1400 Peachtree Street
Melbourne, FL 32902
404-555-2314
[email protected]
Outward Bound Supervisor
REFERENCES
Preyesh Kapoor
123 Sunset Terrace Athens, GA 30605 ▪ (706)555-1212 ▪ [email protected]
Use the same header as your resume for consistency. Before listing any contacts, be
sure they are comfortable providing a positive reference for you. They can be professors, advisors, employers, and so on.
36
Sara Peters
Sara Peters
Sincerely,
If given the opportunity, I am confident I can exceed your expectations as a Sales Floor Team Member. Thank
you for your time and consideration. Should you require any additional information or like to speak with me
further about my qualifications and flexible class schedule, please contact me by phone at (400) 555-4611 or by
email at [email protected]. I look forward to hearing from you soon!
My experience as a Retail Sales Associate at T.J. Maxx in my hometown, Marietta, GA, has prepared me well
for this position. While working at T.J. Maxx, I had to ensure the proper processing and display of merchandise
and develop creative plans to increase store sales. In addition, I helped resolve customer complaints in a
professional and calm manner. I possess a friendly personality and strong attention to detail, both of which will
prove helpful in this position as I interact with customers, learn new technologies and arrange items on shelves.
Prior to working at T.J. Maxx, I worked as a Summer Camp Counselor where I was in charge of training ten
room leaders. I am a quick learner and would be comfortable providing cross-training to other team members.
It is with great enthusiasm and interest that I am submitting this letter and resume as application for the Sales
Floor Team Member position at Target in Athens, GA. Having recently moved to the Athens area to attend the
University of Georgia, I was excited to learn of this available position through communicating with Target
representatives at the University of Georgia Spring 2015 Career Fair. I believe my previous customer service
experience, attention to detail, and ability to work efficiently in a fast-paced work environment make me an
excellent candidate for this position.
Dear Mr. Dawson:
Mr. John Dawson
Store Manager
Target
111 Target Way
Athens, GA 33333
February 27, 2015
216 Main Street
Athens, GA 30602
Traditional cover letters will have the employer’s address and your address at the
top of the page. This formatting is more commonly used for government positions
and traditional organizations.
Traditional Cover Letter
Milo Santos
Sincerely,
Thank you again for your time and consideration for this exciting opportunity. After visiting your
office and speaking with your company representatives, I feel that Worldwide Systems, Inc. is a
great fit for my professional future. I look forward to hearing from you soon, and please let me
know if you have any additional questions.
As we discussed, I am currently serving as the Campus Representative for the Athens Community
Foundation where I enjoy connecting University of Georgia students with community members and
organizations. You mentioned that as a Client Specialist, I would become a junior-level manager at
the conclusion of the trainee program, and also be given the challenge of reaching out to the Atlanta
community through various public forums. During my three years with the Athens Community
Foundation, I served in several leadership positions, developed an extensive fundraising
knowledge, and cultivated strong public speaking abilities. As a result of these experiences, I am
confident that I will succeed in completing the aforementioned challenges as well as any additional
demands that I may face in my role with Worldwide Systems, Inc.
Thank you for the opportunity last week to interview with Worldwide Systems, Inc. for the Client
Specialist position. I appreciate the time that you and your colleagues dedicated to speaking with
me about the community liaison role that I could fulfill in your office as well as your management
trainee program.
Dear Mr. McBride,
Thank You Letter: After Interview
Send a thank you letter to follow up and express continued interest with an
employer after any contact (e.g., career fairs, interviews, information sessions).
Send it within 24-48 hours of the contact. When handwritten, indenting and using
a comma after the salutation is appropriate.
37
Career Fair Follow-Up Email
Jillian R. Gates
123 Franklin Lane
Athens, GA 30602
706‐555‐5555
[email protected]
Sincerely,
Balancing class, work, athletics, and extracurricular activities is a constant challenge and has taught me
several valuable lessons about being self‐sufficient and organized. If chosen for this position, I am
confident in my time management skills and ability to stay on task while working independently. I look
forward to hearing from you so I can take the next steps in becoming a Risk Consultant at Federated
Insurance. Until then, if you have any questions please e‐mail me at [email protected]. I have attached
a copy of my resume for your convenience.
During Summer 2012, I had the opportunity to intern with McCallah, Siller, & Williams for 10 weeks.
While interning, I found my interests to be aligned with their loss control division. I was able to work
with a loss control representative and shadow a few site visits to witness the job first hand. To me, the
fieldwork and travel which accompanies this career is enjoyable. I realize that Federated Insurance is
looking for personable individuals with a strong work ethic and motivational drive. I believe the
combination of my education, leadership roles, and customer service experience makes
me a strong candidate for this position.
We met at the UGA Career Fair on Wednesday, September 22. I expressed an interest in Federated
Insurance’s Risk Consulting position. Thank you for taking the time to speak to me about this
exceptional job opportunity. Based on our conversation and my own research, I am very impressed
with your company and the training it provides. The preventative side of insurance has always piqued
my interest and it seems like Federated Insurance would be a great fit for me. I am open to relocation, I
am self‐motivated, and I enjoy independent work.
Dear Mr. Swan:
To: Swan, John R.
Subject: Follow­Up From UGA Career Fair
Employer Commentary: “This is a student I met at the UGA Career Fair. I met over
75 students at this event, and she is the only one who followed up in this fashion.
She is as impressive in person as she is in her follow-up email. What amazes me
is that this should be standard practice for anyone interested in a job, yet only a
few students actually do it. I keep looking for reasons why so many students don’t
give this kind of effort in this process, and I think it is simply that many are not
motivated to actually find a job. The ones who REALLY want to work stand out like
a thumb on a hand!”
SAMPLE EMAIL CAREER FAIR FOLLOW­UP
Purpose: This type of email follow-up should be used to create another touch
point during the job search process and can be used after attending a career fair,
information session, or other type of recruiting event.
Scott Heinz
4456 Bulldog Street
Athens, GA 30605
(706) 555‐1234
[email protected]
Sincerely,
I will call you next week to see if we can arrange a meeting at a time that works for both of us. Thank you in
advance for your time and consideration. In the meantime, please feel free to contact me at 706‐555‐0939 or
at [email protected] if I can answer any questions.
Would you be willing to meet with me for a short informational interview some time during the first week of
December when I plan to be in New York? I would also be available for a phone appointment if that is more
convenient. I am interested in learning how you began your career and what recommendations you have for
someone who is starting out in the field. I would greatly appreciate your comments and any suggestions you
might offer on how to further strengthen my resume and knowledge in public relations.
I am a junior Communication Studies major at the University of Georgia and am in the process of researching
organizations that are leaders in the Public Relations field. I recently joined the UGA Alumni Association
LinkedIn group to make connections in the industry. I am writing to request an informational interview with
you at your convenience.
Dear Ms. Liberty,
LinkedIn Networking Letter
•• Use this type of correspondence when reaching out to people in your network
(e.g. Alumni in the UGA Alumni Association Group on LinkedIn)
•• Share information about yourself and your reason for writing
•• Explain what you are hoping to gain (e.g. information interview)
•• Provide information about how you can be contacted and how you plan to
follow-up
•• Express appreciation for their time and assistance
38
Acceptance Letter
Use this type of letter to accept a job or
internship offer.
Minnette Clemons
82 Bark Street, Apartment 1B
Athens, GA 30605
706.555.1234
[email protected]
Minnette Clemons
Sincerely,
Thank you for your consideration of my request.
Use this type of letter when you have been
offered a position, but need more time to
decide whether to accept or decline.
Request for Extension
The position you offered me is very appealing, and I am giving it serious attention. You asked
that I notify you of my decision by October 9, but I will not have all the information I need in
order to make a decision by that date. Instead, may I inform you of my decision by October 15? I
would appreciate this extension, and can assure you that I will be able to make a firm decision by
that date.
Thank you for the telephone call offering me the Bilingual Customer Service Representative
position with Unified Uniforms’ Griffin location. I am excited about the possibility of working
with the particular group of clients that this job offers.
Dear Mr. Roseman:
Melinda Brown
Melinda Brown
Sincerely,
Again, thank you for offering me this exciting opportunity.
You indicated that I will be earning a salary of $________ per year, and that I will be reporting
to Kathryn Holmes. As your offer stated, I will begin work on November 15. At the beginning of
November, after relocating to the area, I will call you to see what information or materials I may
need before my start date. In the meantime, please let me know if I can provide you with any
information.
Thank you for your offer of employment at Nelson’s headquarters as a Buyer on the General
Management team. I am delighted to accept your offer, and I look forward to joining a company
known for its strong training program, great prices, and commitment to local communities.
Dear Ms. Springer:
Gina Springer
Senior Vice President, Merchandising
Nelson Corporation
9876 Nicollet Mall
Minneapolis, MN 55403
October 5, 2014
150 Clark Howell Street
Athens, GA 30601
LaShawn Faber
Major: Chemistry
The University of Georgia, May 2015
[email protected]
555-443-0232
Sincerely,
LaShawn Faber
Withdrawal from Search
Use this type of letter to withdraw your name
from a search. You may do this because you
have accepted another position or because
you have changed your mind about the job.
I was impressed with the staff I met with at the Alpharetta location. Thank you for the time you
and the group took to educate me about the work of your organization. Best wishes to you and
your colleagues for continued success.
To confirm our phone conversation from this afternoon, I must respectfully withdraw from
consideration for the job. I have accepted another employment offer.
Thank you for the opportunity to interview with Blue Health Solutions for the Clinical Education
Consultant opening in Alpharetta. I appreciated our discussion about the position’s
responsibilities, as well as learning more about the culture and values of your organization.
Dear Ms. Mitchell,
Torri Estrada
Environmental Health Science, May 2015
The University of Georgia, Athens
555-838-5393
[email protected]
Torri Estrada
Sincerely,
Again, thank you for your offer. I wish you well in your endeavors. I hope we will have the
opportunity to see each other at the upcoming Project Safe Georgia conference.
Thank you for your telephone call and letter offering me the position of Environmental Health
and Safety Officer with Lava Technology Corporation at the Division Headquarters in Atlanta.
As I expressed in my phone call, I firmly believe in the core values of your organization, and I
appreciate the challenging opportunity you offer. However, I have had another offer which I
believe more closely matches my current career goals and interests. It was a difficult decision,
but I must decline your offer. I sincerely appreciate the time you took to interview me and share
information about Lava Technology Corporation.
Dear Mr. Kinder:
Declining a Job Offer
Use this type of letter to politely decline a
company’s offer for a job. Remember, you
never want to burn bridges!
ON-CAMPUS & ON-SITE INTERVIEWS
ON-CAMPUS INTERVIEWS
T
he UGA Career Center has 16 interview rooms that
employers use to conduct interviews with UGA
students and alumni. The rooms are located on the
2nd floor of Clark Howell Hall. All on-campus interviews
are coordinated through DAWGlink.
On-campus interviews give an employer the opportunity
to meet a series of candidates and determine initial fit.
Likely, the interview will be around 30-45 minutes long,
and will be one of the first steps in the interview process.
TYPICAL 30 MINUTE ON-CAMPUS INTERVIEW
Small talk- 5 minutes. Mutual discussion of your
experience as it relates to the needs of the employer- 15
minutes. Candidate’s questions- 5 minutes.
NO SHOW POLICY
Failure to appear for an on campus interview is a discourtesy, which recruiters and the Career Center take very
seriously. A significant number of “no shows” may result
in recruiters not returning to campus and could permanently affect future UGA students seeking employment.
Students unable to keep an appointment for a campus
interview must cancel the interview through DAWGlink
by 12:00 noon, two working days prior to the scheduled
interview time. Students who fail to cancel their interviews in time and students who fail to appear for scheduled interviews may lose their interviewing privileges
at the Career Center and have their DAWGlink accounts
suspended.
ON-SITE INTERVIEWS
An on-site interview gives the opportunity for both the
employer and candidate to thoroughly evaluate each
other. The employer has an opportunity to make a more
in-depth assessment of the candidate; the candidate
has a chance to observe the work environment, interact
with staff, and gain perspective about the organization’s
services and location.
THE INVITATION
Acknowledge or decline an invitation to visit an employer
in a timely manner. You should only accept an invitation if
you are genuinely interested in the position and have not
accepted another job offer. Be sure to have a voicemail
message that is clear and professional, should you miss an
expected call from an employer.
Confirm your plans with your professors. Avoid conflicts
with exams or project deadlines. Because interviews
vary among organizations, ask for an interview schedule,
including names of interviewers, when you agree to a site
visit.
THE TRAVEL PLAN
Confirm who is responsible for expenses and travel
arrangements before accepting an invitation for an on-site
interview. Some employers will reimburse for legitimate
expenses associated with the
interview and some may not
pay any expenses. Be sure
to get directions ahead of
time—not the day you are
traveling. Plan for unforeseen
delays, such as traffic, road construction, getting lost, etc.
DAY OF INTERVIEW
An interview can range from one to eight hours. Your visit
may include multiple interviews, information sessions,
tours, meals, and other activities. Most on-site visits
incorporate some combination of one-on-one, behaviorbased, and group interview formats. Some employers
may invite many candidates to visit at one time so they
can observe interactions in a group or team setting.
You typically meet with many people and may answer
the same question more than once. Do not be surprised
if you are asked questions you were already asked in a
previous on-campus or phone interview. Remember to
respond thoroughly and enthusiastically, as if it were your
first time hearing the question.
You will be evaluated throughout every activity in the day,
including meals. Your primary goal during meals should
be to talk, rather than eat. Your manners, conversation
skills, and judgment may be evaluated, especially if the
position requires client contact. Order a light meal. Avoid
foods that are messy or difficult to eat. When ordering,
go for menu items that are mid-range in price. Avoid
alcoholic beverages during interviews, although one glass
of wine may be permissible.
Before leaving, find out the hiring time line and when
you should hear back from them. Collect business cards,
or at least the name and title, from everyone you meet
during the interview process. Remember to send thank
you notes!
A RECRUITER
DECIDES
WHETHER OR NOT
TO SERIOUSLY
CONSIDER YOU
FOR A POSITION
WITHIN THE FIRST
4 TO 9 MINUTES.
39
INTERVIEW TIPS
I
nterviews can take place over the phone, on campus,
or at the company’s location. No matter what the
circumstances, their purpose remains the same: to find
the best candidate for a position. You will be evaluated on
more than the content of your answers. Read this section
thoroughly to make sure you don’t make the mistake of
going in unprepared!
BASIC TIPS
Before The Interview:
• Research the position
• Research the organization/employer thoroughly
• Obtain the interviewer’s name and title
• Confirm the time, date, and location of the interview
• Identify your skills that relate to the job; review your
resume, and be able to elaborate on it
• Review frequently asked questions, practice interviewing and request feedback from others for improving
your interviewing skills; do a mock interview
• Prepare questions to ask the interviewer
• Know the general salary range for the position
• Plan what to wear
During The Interview:
• Arrive early (10-15 minutes)
• Bring extra copies of your resume
• Relax. Be yourself. Be positive.
• Follow the lead of the interviewer (Don’t try to take
over the interview)
• Listen closely to the interviewer’s questions; ask for
clarification if needed
• Be concise in your answers; give concrete examples to
back up your claims
• Never slight a former employer or colleague
• Be aware of your posture and body language
• Watch your grammar
• Be sure to clarify any follow-up arrangements
After The Interview:
• Write a thank you letter to the interviewer(s).
• Evaluate your performance by asking yourself questions such as:
1. “How well did I present my qualifications?”
2. “Did I use clear, concrete examples?”
3. “What points did I make that seemed to interest the interviewer?”
4. “How can I improve my next interview?”
•
40
Follow up with a phone call to find out the status of
your application if the employer has not contacted you
within the stated time frame.
INTERVIEWING: FOUR TYPES
When it comes to interview questions, there are various
types you may be asked. It is likely that in any interview, a
combination of the types may be used. Below are the three
most popular.
1. Traditional Interviews are meant to gain basic
information about an applicant’s background, interests,
skills, and reasons for applying.
How to Prepare: Know yourself, know the company,
know the fit; tailor your answers to make them fit.
2. Behavioral Interviews are based on the premise that
past behavior predicts future behavior on the job.
Questions are situation-based and often start with “Tell
me about a time when.”
How to prepare: Utilize the STAR Technique.
S ituation: Describe the situation. For instance, if using a
class project, what class was it for? How many people were
in your group? When did it happen?
Task: What was the problem? What was your role? To
use the class project example, what was your role in the
group? What was the assignment?
A ction: How did you handle the task? Focus on your
own actions, not those of your group.
R esult: What was the result of the situation? This is a
VERY important part of the answer!
3. Case Interviews present the interviewee with a problem
to solve. Getting the correct answer is not as important
as your analysis of the problem.
How to Prepare: Think out loud so the interviewer can
see how you solve problems.
4. Situational Interviews present the interviewee
with a scenario to solve. The interviewer will pose a
hypothetical situation and ask the interviewee how to
resolve it.
How to prepare: Be sure to describe desirable actions
and steps you would take to solve the situation. You
can follow the STAR format.
SAMPLE QUESTIONS
SAMPLE BEHAVIORAL QUESTIONS
Tip: Remember STAR
•• Tell me about a time when you had to resolve a
difference of opinion with a co-worker, customer, or
supervisor. How do you feel you showed respect?
•• Can you tell me about a time you failed at something?
•• Give me an example of a time when you did not meet a
deadline. How did you handle it?
•• Describe the most significant or creative presentation
or idea that you developed or implemented.
•• Tell me about a tough decision you made. What steps,
thought processes, and considerations did you take to
make that decision?
•• What have you done in your present or previous job
that goes beyond what was required?
•• Describe a situation in which you were able to use
persuasion to successfully convince someone to
approach things your way.
•• Tell me about a time you faced an ethical dilemma and
how you handled it.
•• What are three effective leadership qualities you think
are important? How have you demonstrated these
qualities in your past or current position?
•• Give me a specific example of a time when you had to
address an angry customer. What was the problem and
what was the outcome?
SAMPLE SITUATIONAL QUESTIONS
Tip: Describe the specific actions you would take.
•• What would you do if the priorities suddenly changed
on a project you were working on?
•• What would you do if a team member was not meeting
your expectations?
Example Behavioral Question using STAR:
“Tell me about a time when you successfully led
a group or team.”
Situation
Recently, I was part of a group project in my
Organizational Communications class. We had an
assignment to design an effective public relations
campaign for a fictitious company.
Task
We chose to market a bank opening a new branch in a
small community. We had to come up with a marketing
plan and media kit designed to introduce the company to
its new community and to solicit new bank customers.
Action
As the project team leader, I set up an appointment with
the Director of Marketing at XYZ Bank and got her insight
on the project. After the opening, I came up with a creative
marketing plan, which was enthusiastically received by the
SAMPLE TRADITIONAL QUESTIONS
•• Tell me about yourself.
•• Why are you interested in this position?
•• What are your greatest strengths and weaknesses?
•• How would a friend or professor describe you?
•• Why did you select your college/university/major?
•• What are your future career goals? 5 years? 10 years?
•• Why should I hire you over any other candidate?
SAMPLE CASE QUESTIONS
See the two Case Interview guides on Career Insider
Powered by the Vault. You can access this here:
http://career.uga.edu/resources/online_resources
•• How many pennies would it take to reach from the
ground to the top of the empire state building?
•• How many telephones are there in the U.S.?
•• How would you redesign an ATM machine to make it
more user-friendly?
QUESTIONS TO ASK EMPLOYERS
Tip: State your company research. Ask a question.
Example: I saw in the job description that I would be working
on A, B & C. How much time will I spend on each area in a
typical day?
•• How much travel will be involved in the position?
•• How would you describe the work environment?
Company culture?
•• What type of training program or orientation does a new
employee receive?
•• What is the typical career path of someone in this
position?
•• What are the next steps in your search process, and
what is your hiring time line for this position?
other group members. I then assigned each group member
a particular task, based on his or her area of expertise.
For example, one member of our group was responsible
for designing the bank’s logo and another member was
responsible for writing a press release. I monitored the
group’s progress to make sure we were meeting our
deadlines and also put together a strong presentation to
make to the class.
Result
The project was lots of fun and allowed me to develop the
management skills necessary to lead a very diverse group
of six people. The most rewarding part was that our group
received the highest marks in the class and the professor
currently uses our project materials as an example to his
classes.
41
PHONE & SKYPE INTERVIEWS
E
mployers often use telephone interviews to screen
and narrow a pool of applicants. It is important to
prepare for a phone interview, even though it may
seem like a casual conversation.
HOW DOES IT WORK?
The employer’s first contact may
be a call to arrange a time to
interview, or he or she may simply
begin interviewing. If you receive
a call from an employer at an
inconvenient time, ask if you can
call back in 10 minutes; prepare
and find a quiet place to return the
call. Phone interviews are generally
brief—30 minutes or less.
TOP 10 INTERVIEW TIPS:
1. Research the company, the position, and the industry.
2. Clarify with the employer the time zone, the length
of the interview, and who will be conducting the
interview.
3. Arrive 10-15 minutes early!
4. Dress for success from head to toe!
5. Bring extra copies of your resume and references.
6. Have a firm handshake and display confidence.
7. Use body language to show interest.
8. Ask about the next steps in the interview process.
9. Thank the interviewer(s) and follow up with thank you
notes or emails.
10. Have questions prepared ahead of time.
A FEW THINGS TO REMEMBER FOR A
SUCCESSFUL PHONE INTERVIEW:
•
•
•
•
•
•
•
42
Be sure to have a professional voicemail message.
Make sure the interview location is quiet and free from
distractions.
Contact family, friends, or group text members to let
them know not to call or text during the specified
interview time.
Keep your resume and notes nearby.
A smile on your face will produce a smile in your voice.
Sit up straight or stand during a telephone interview to
sound more confident and alert.
Remember to speak clearly, slowly, and directly into
the phone. (Using a landline is recommended).
A FEW THINGS TO REMEMBER FOR A
SUCCESSFUL SKYPE INTERVIEW:
•
•
•
•
•
•
•
Download Skype in advance and choose a professional
username.
Practice talking with a friend through Skype. Make sure
you are familiar with the technology.
Create the right interview setting. Look at what the
employer can see behind you. It is best to have an
uncluttered background with no distracting objects,
movement, or sound.
Keep out the interruptions. Turn your cell phone on
silent. Keep all pets in a separate room so they will not
be heard by the employer. Make all roommates aware
of your interview and ask them to stay out of the room
for the duration of your interview.
Don’t be so close to the computer screen that all the
employer can see is your face. Adjust the camera to
ensure the employer can see your professional attire.
Make (virtual) eye contact. When using a webcam, look
at the computer screen instead of the camera.
Have a back-up plan. Software for online interviews
is not 100% reliable; calls can be dropped with a bad
connection. Be sure to have a phone available in case
there are any technical issues.
WHAT IS A MOCK INTERVIEW?
Mock interviews are facilitated by your Career Consultant
and are designed to replicate the type of interview that you
may expect from a recruiter. Good interviewing skills are
learned, and practice is the key to success.
Visit the Career Center on the
2nd floor of Clark Howell Hall or
call 706-542-3375 to set up an
interview time. If this is a class
requirement, please schedule
the mock interview as early in
the semester as possible.
The day of your mock interview:
• Please arrive early and dress
for a formal interview.
• Bring a copy of your resume
and a company description,
job description or graduate
program description for the
interviewer.
• If you are unable to keep
your appointment, please
call to cancel or reschedule.
EMPLOYER RESEARCH
E
mployer research is useful
in a variety of ways and is an
essential part of interviewing
and job searching.
EMPLOYER RESEARCH CAN
HELP:
•• Make an informed employment
decision.
•• Discover if the company is a good
match for you.
•• Identify the company’s needs so that you can market
yourself appropriately.
•• Show potential employers your enthusiasm.
•• Answer questions in your interview confidently.
WHAT DO I LOOK FOR?
While conducting your research, you should gather
information about the specific position you are applying
for, the company/organization and the industry in general.
WHERE CAN I LOOK?
The Internet: Company websites, search engines, industry
websites, (Hoover’s, Dunn & Bradstreet’s Million Dollar
Directory, Standard & Poor’s Corporation Records, etc.)
The Employer: Current employees, company literature,
brochures, website, LinkedIn.com, on-campus information
sessions (list of sessions available on Career Center
website).
UGA Library: Electronic Journals via Galileo (Factiva,
Lexis-Nexis and Reference USA) *Ask Resource Librarian
for Assistance*
UGA Career Center: The Vault, Career Search.
Outside Publications: Fortune (see rankings and industry
standing), Forbes, The Wall Street Journal, Business Week.
COMMUNICATING YOUR EMPLOYER RESEARCH:
PART I: UNDERSTANDING THE ORGANIZATION
‰‰ Financial Information: Organization structure, profit
vs. nonprofit, funding sources. What is their total
revenue? What are their sales trends? What part of
this organization is growing?
‰‰ Key Personnel: Who is their President and CEO? Are
there any UGA alumni in the organization? Any recent
additions to their management team?
‰‰ History/Mission/Goals: How old are they? What
major events shaped their history? Where are their
headquarters?
‰‰ Products/Services: What new products or services
are being developed? Who are the primary users of
these products/services?
‰‰ Marketing Strategy: What key brand names do they
own? What forms of advertising are used? Are there
new initiatives? Where is their product/service sold,
distributed, and placed against the competition?
‰‰ Key Clients: Who are they? What important service
or product do they supply? Are they targeting new
clients?
‰‰ Major Competitors: Who are they? How do they
compete? Do they have more market share?
‰‰ Major Trends/Current Events in the Industry:
What is the effect of government regulations? New
competitors? Technology? Latest news reports on the
company in the local or national news?
PART II: UNDERSTANDING THE POSITION
‰‰ Recruiting Profile/Company Culture: How do they
describe themselves? How do they describe the type
of person they are looking for? Who do they highlight
in the brochure? Where do they recruit? Locations
other than your community?
‰‰ Position Description: Where does this position fit
into this organization? What do they want the person
in this position to contribute?
PART III: PULLING IT ALL TOGETHER
‰‰ How You Fit Their Profile: What real life examples
from your resume demonstrate how your background
matches what they are seeking?
‰‰ How You Can Help Them Achieve Their Goals: What
are the key things they want? What are the key things
you bring? When you are speaking with employers,
bring up what you can contribute.
During Interviews: “Based on the research I’ve done, this company is an industry leader. When I visited your website, I found
_____ to be very impressive. Due to my background in _____, ______and _______, I feel like I would be a great fit at ABC
Company.”
Networking: “Hi ____. I recently met one of your colleagues at the UGA Career Fair and he told me that you were seeking
candidates with a strong technical background in Java. Through my programming class at UGA, I have learned to _____
which will contribute to your work on _____. Can you tell me more about other projects your division is working on?”
43
SALARY & NEGOTIATION
S
alary negotiation can be a complicated and intimidating process, but it can also be very effective if handled
in the proper manner. Before beginning to negotiate,
make sure that you have a legitimate reason to do so. Also,
keep in mind that some companies may not be willing to
budge on salary, but they may be flexible in other areas
such as relocation expenses or telecommuting options;
therefore, have a few alternate items in mind that you
would be willing to negotiate before you begin.
The following examples are a few sample scenarios that will
illustrate how to engage in proper salary negotiation.
SCENARIO 1:
SCENARIO 2:
You are offered a salary of $40,000 for a Financial Advisor
position, but you would like to negotiate for a higher
figure. What do you say?
You: Your company has offered an annual salary of
$40,000, but based on information that I have researched
on salary.com, the average salary for Financial Advisors in
this region is above $50,000. I believe this salary would be
more corresponding with the experience and knowledge
that I will bring to your team. I am very interested in this
position and your company, so would you be willing to
negotiate and increase the initial offer?
Early in the interview process you are asked the question:
What salary are you seeking? How do you respond?
or
You: What is most important to me is whether or not the
job is a good fit for me and the company. I am willing to
negotiate, but I would rather wait and discuss salary until
we determine whether or not I am the best person for this
position.
You: I am very excited to work for Company XYZ and I am
confident that I will bring a great deal of value to the job. I
appreciate the offer of $40,000, but I was really expecting
to be in the $50,000 range based on my experience and
past performance, as well as offers recently extended to me
by other companies. While salary is not my only motivation
for working here, would it be possible to look at a salary of
$50,000 for this position?
Employer: We need to know what you are expecting.
You: Based on the research I have conducted on the going
market rate for this type of position, the salary could be
anywhere from $50,000 to $60,000, depending on the specifics of the job, the location, and the total compensation
package. I would expect my salary to fall within that range.
TIP: REMEMBER
THAT NEGOTIATING
SHOULD BE A
FRIENDLY PROCESS.
YOU SHOULD NEVER
BACK A RECRUITER IN
A CORNER OR MAKE
UNREASONABLE
DEMANDS.
44
Employer: The company is not in a position at this time to
offer a higher initial salary.
You: I understand. Are there other areas for negotiation
such as start date or a flexible work schedule that would
make up for the lower salary?
See more in-depth information on our websitehttp://career.uga.edu/job_search/salary
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45
DRESS FOR SUCCESS
Business professional attire is necessary for an interview, a career fair, or a formal networking event.
WOMEN’S BUSINESS PROFESSIONAL
MEN’S BUSINESS PROFESSIONAL
FOR WOMEN
FOR MEN
Grooming: Hair should be away from your face and neatly
cut and styled. Wear daytime, natural-looking makeup—no
heavy eyeliner or glittery shadows. Nails should be clean and
manicured; avoid overly long fingernails and nail art. Lip color
and nail polish should not be too trendy or bright. Perfume
should be avoided -- the employer may be allergic to it!
Grooming: Have your hair neatly trimmed, including facial
hair. Heavy cologne or other overpowering scents should be
avoided. Nails should be clean and neat.
Suit: Wear conservative, two-piece matching business suits.
Knee-length skirts or pant suits are both appropriate. Color
should be dark grey, navy, black, or brown.
Blouse: Lighter-colored professional button-down shirt or
blouse should be worn under your suit jacket. Be prepared to
take off your jacket.
Hosiery: Never show bare legs! Wear at- or near- skin-toned
pantyhose, and always have a spare pair in case you get a run.
Shoes: Low-heeled and closed-toe pumps are a must. Polish
your shoes!
Accessories: Keep it simple. No more than one ring on each
hand. No visible tattoos or piercings, except for one pair of
earrings and a small necklace or bracelet. Carry either a purse
or professional bag, but not both.
46
Suit: Wear a conservative dark-colored, two-piece matching
business suit (of natural fiber, such as wool, if possible). Two or
three-button suits are preferred.
Shirt: Wear a long-sleeved, light-colored, button-down shirt.
Shirt should fall ¼ to ½ inch below suit sleeve. Be sure to iron
your shirt! Cotton shirts breathe well. Hint: Wear a white tshirt underneath to hide perspiration and protect your suit.
Ties: Choose a tie with conservative pattern (silk ties work
well) that ends at mid-belt.
Shoes: Select comfortable shoes with laces and polish them!
Socks: Wear dark-colored socks to match your suit. Socks
should be worn over the calf.
Accessories: Leather belts should match the color of your
shoes. No visible piercings or tattoos. Bring a portfolio.
Business casual may be appropriate when your invitation to an event or interview clearly indicates business casual.
MEN’S BUSINESS CASUAL
WOMEN’S BUSINESS CASUAL
GUIDELINES
Much like interview attire, business casual should still be crisp, conservative, and neat. It is not as formal as a full interview suit, but
not as casual as attire you would wear to a sporting event or picnic. You are still in a business environment and want to be comfortable
meeting even the CEO of your organization.
FOR MEN
FOR WOMEN
Wear black or khaki pants, neatly pressed, and a pressed longsleeved button-down shirt. Polo shirts (also pressed) may be
appropriate if the environment will be more casual, or outdoors.
Wear a leather belt and leather shoes. Athletic shoes are inappropriate. Ties are generally not necessary for business casual,
but if in doubt, you can wear a tie. Facial hair, if worn, should be
well-groomed. If you choose to wear jewelry, be conservative.
Removing earrings is safest. Observe other men in your industry
to see what is acceptable.
Don’t confuse club attire with business attire. Follow the same
rules regarding skirt or pant length and fit as you would in
interview attire. In addition to tailored shirts or blouses, tailored
knit sweaters and sweater sets are appropriate business casual
choices. For the most conservative look, toes should be covered; sandals which are neither extremely dressy nor extremely
casual might be appropriate. Thin straps and high heels are not
appropriate. Chunky heels and platforms are not appropriate.
Hose are not essential for business casual, but can still be appropriate in certain situations.
GENERAL TIPS:
•
•
•
•
Bring a professional briefcase to carry extra copies of your resume (or portfolio), keys, pens, and mints.
NO CELL PHONE - leave it in the car and make sure it is on silent.
Appropriate professional dress depends on the industry. If you are unsure about what is considered appropriate, it is
best to dress conservatively for a good first impression.
For additional pictures, visit- http://pinterest.com/ugacareercenter/business-attire
47
GRADUATE SCHOOL CONSIDERATIONS
M
any students consider pursuing advanced studies
beyond their undergraduate experience. Deciding
to go into a professional or graduate program is a
big decision. There are many factors to consider: preparation,
application, selection of programs, finances, and more!
WHAT SHOULD I ASK MYSELF?
•• Is an advanced degree required to enter the particular
profession I’m interested in or in order to obtain a certain
level within the field?
•• Do I love the field enough to obtain an advanced degree?
•• Do I have the financial resources to cover the cost of
graduate school?
•• Am I burned out academically, and do I need to take time
off?
•• Do I want to go to school full-time or part-time?
•• Do I have the personal qualities and skills that are needed to
be successful in graduate school?
•• What are the different programs that are available in my area
of interest?
GOOD REASONS TO PURSUE GRADUATE SCHOOL:
•• Your career goal requires an advanced degree, such as a
professor, lawyer or doctor.
•• You want to specialize in a subject you feel is of great
importance to you.
•• You want to advance in your career or change career
directions.
BAD REASONS TO PURSUE GRADUATE SCHOOL:
•• You don’t know what you want to do.
•• You don’t want to get a job.
•• You don’t think you can get a job (but you haven’t tried yet).
•• You want to postpone paying student loans.
10 THINGS TO DO IF YOU DON'T GET IN THIS YEAR:
1. Apply earlier next year. Avoid the last 6 weeks before the
deadline.
2. Apply to more schools. Six is usually considered a good
number.
3. Apply to more “safe” schools. Even 4.0 students and those
who exceed a program’s entrance criteria can, and do, get
rejected.
4. Visit the programs you really want to get into.
5. Go to summer school in the targeted subject. It’s easier to
get into summer school, even at Ivy League schools.
6. Take one class at a time in the targeted subject area and
get great grades! Remember, your most recent grades
count the most!
7. Get a volunteer or internship experience in the targeted
field. It will boost your credentials even if it’s part-time, a
few hours per week, or unpaid.
8. Work in a job in the targeted field. There is no substitute
for actual experience. Plus, it will give you the opportunity
to add recommendations from people working in the
profession.
9. Get an intermediate degree (e.g., certificate, credential,
etc.).
10. Get older and try again. Review all application materials.
Many times, that’s all it takes.
Adapted from Graduate Admissions Essays by Donald Asher
WHEN SHOULD I GET AN MBA?
•• An MBA is a Master of Business Administration
•• Most programs base admission on the Graduate
Management Admission Test (GMAT), 2+ years of work
experience, academic transcripts, references, essays and
personal interviews.
•• Many programs offer part-time, full-time, and distance
learning enrollment options.
•• Generally, students study a wide range of business
coursework and are given the opportunity to specialize their
studies based upon interests and career goals.
48
THE BEST TIME TO APPLY
TO GRADUATE SCHOOL IS
EARLY IN THE FALL, A FULL
ACADEMIC YEAR BEFORE
YOU WANT TO START. TAKE
GRADUATE TESTS EARLY SO
YOU HAVE TIME TO TAKE
THEM AGAIN IF NECESSARY.
T
APPLYING TO GRADUATE SCHOOL
here are many factors to consider when selecting a
graduate school.
STEP 1: RESEARCH & SELECT SCHOOLS
Some details to think about include:
•• Geographic location
•• Program emphasis
•• Program/school size
•• Professional/career
opportunities
•• Accreditation of the
program
•• State regulation (in-state
vs. out-of-state students)
•• Minority/women’s
concerns
•• Length of program
•• Cost/financial aid
•• Reputation of the
program
Resources:
•• Professors and
professionals in the field
•• Internet: www.
gradschools.com,
www.petersons.com
•• Publications (printed program directories)
STEP 2: TAKE REQUIRED STANDARDIZED TESTS
Research and find out which standardized tests are required
for admission. Some schools require the GRE while others
may require the GMAT. Additionally, some programs may
require GRE subject tests.
Resources:
•• UGA Testing Services, www.testing.uga.edu
•• Educational Testing Services, www.ets.org
•• Graduate Records Exam (GRE), www.gre.com
•• Graduate Management Admissions Test (GMAT), www.
mba.com
STEP 3: WRITE YOUR RESUME OR CV
To demonstrate your fit into a graduate program, you
will need to furnish them with a record of your activities,
including research, clinical, professional, and/or any other
types of experiences. Be sure to have your document
critiqued before submitting it to the program
Resources: Writing Center, Career Consultant
STEP 4: WRITE YOUR STATEMENT OF
PURPOSE/PERSONAL STATEMENT
The statement of purpose is a summary of your goals and
intent for applying to graduate school. Its main objective
is to articulate your professional focus and vision. It also
demonstrates your fit into the program and helps you stand
apart from the other applicants in the pool. Some programs
will provide you with specific questions to answer in an
essay format rather than a general statement.
STEP 5: REQUEST YOUR LETTERS OF
RECOMMENDATION
Your letters of recommendation will provide the admissions
committee with a view of you as a person, as a potential
graduate student, and as a potential professional in the
field. Therefore, it is important to choose the right three
individuals to write your letters. You should provide your
recommenders with the necessary tools to write you a
strong letter, such as:
1. Cover letter
2. Unofficial transcript
3. Copy of your resume or CV
4. Copy of your personal statement
5. Information detailing deadlines and requirements
6. Required recommendation forms
7. Pre-addressed envelope with postage
STEP 6: COMPLETE APPLICATION FORMS
Most likely you will be able to submit your application
online. Remember to send the appropriate application fee.
If you are mailing your application, send your application
packet certified mail and request a return receipt to obtain
a signature confirmation of delivery.
STEP 7: REQUEST TRANSCRIPTS FROM THE
REGISTRAR OFFICE
You may have to send official transcripts from the
Registrar’s Office directly to the school or you may have
to include an official sealed transcript in your application
packet that you send to the school.
STEP 8: FINANCIAL AID
If you are applying for financial aid, check the financial aid
deadlines. They are often different from the application
deadline! Look into graduate assistantships as an additional
source of income.
STEP 9: FOLLOW-UP
Take responsibility for ensuring all your materials are
received by the application deadline. Make a follow-up
phone call to the admissions office to inquire about your
application status. Be persistent, but allow six weeks for
processing.
49
ADDITIONAL READING
THE UNIVERSITY OF GEORGIA CAREER CENTER
EdUCaTIoN
CaREeR GuIDe
Job Search Strategies | Resume | Cover Letter | Interviewing | Social Media
Visit the following link to access the guides above http://career.uga.edu/resources/career_guides
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