2015 Annual SMALLER CEMETERY SEMINAR APRIL 23-25 Albany, New York Hilton Garden Inn Albany, NY Join your fellow cemeterians for 2-1/2 days of learning, networking and reflection: ! Call to Ministry: Now You’re a Catholic Cemeterian ! Rites, Rituals & Burial Guidelines ! Developing Cemetery Rules & Regulations ! Do I Practice What I Preach? ! Forms & Record Keeping ! Accounting & Finance ! Streamlining Operations - Mobile Technology ! Used Your Last Grave Now What Do You Do? ! Friend-Raising & Fund-Raising ! Saturday Program at Most Holy Redeemer & St. Agnes Cemeteries; Tour & Mass at the Cathedral of the Immaculate Conception. A PROGRAM FOR CATHOLIC CEMETERIANS INVOLVED IN SMALLER OPERATIONS AND WHO WEAR A VARIETY OF HATS ON A DAILY BASIS Catholic Cemetery, March 2013 3 Learn Valuable Insider’s Techniques for Running Your Smaller Cemetery Operation The Catholic Cemetery Conference is pleased to present the Smaller Cemetery Seminar which will provide you with the tools and information you need to effectively run your operation. Geared specifically for Catholic cemeterians in the smaller parish operations who wear many hats at work, this two and one-half day program focuses on your most pressing issues. Join other cemeterians who face similar challenges in their operation for a time of learning, prayer, networking and reflection. You’ll return home to your parish cemetery refreshed and ready to put your new skills and operating knowledge right to work. Friday, April 24 7:30-8:30 am Breakfast 8:00 am CCC Registration Thursday, April 23 6:00 pm CCC Registration 7:00 pm WELCOME RECEPTION Join us for some “lite fare” and dialogue. Tonight will give you the opportunity to meet your fellow colleagues for this program and help set the stage for the next few days. WELCOME REMARKS Rick Touchette, CCCE Executive Director, Albany Diocesan Cemeteries 8:30 am RITES, RITUALS & BURIAL GUIDELINES Msgr. William Baver, CCCE, Th.M., M. Div., KCHS Secretary, Catholic Cemetery Conference Director of Cemeteries, Diocese of Allentown The Rite of Christian Burial consists of the Vigil, Funeral Liturgy and the Rite of Committal. A solid understanding of these rites will be useful to those who minister in small parish cemeteries as they work with families of the deceased, funeral directors and others that they serve in their cemetery. Canon law and liturgical law will be discussed concerning Christian burial of the body and human remains. 9:45 am Refreshment Break 10:00 am ADMINISTRATIVE/OFFICE PROCEDURES Most Rev. Edward B. Scharfenberger, D.D. Bishop of Albany FOR SMALLER CEMETERIES PART I - Rules & Regulations Carol K. Giambalvo, MA, CCCE, FAAGC Past President, Catholic Cemetery Conference Director of Cemeteries, Diocese of Rockford “CALL TO MINISTRY: NOW YOU’RE A CATHOLIC CEMETERIAN” Andrew Schafer, K.H.S., CCCE President, Catholic Cemetery Conference Director of Cemeteries, Archdiocese of Newark Do you get up in the morning and love going to your job? This work of managing and maintaining Catholic cemeteries is not just a job; it is a ministry. We fulfill a necessary need in our human culture. Andy will offer insights on why our daily work is so important to our Church. This opening presentation will set the stage for the next two days. Cemeterians from small Catholic Cemeteries wear many hats — from accounting, record keeping, ministering to the grieving, and also being an enforcer of the necesssary rules and regulations. How can just a few people (and sometimes only one person) handle all these responsibilities? ADMINISTRATIVE/OFFICE PROCEDURES FOR SMALLER CEMETERIES will take on this question and work with you to find some solutions: Rules & Regulations: organizing begins with setting up (or re-examining) the rules and regulations you have in place at your cemeteries. There is a basic outline for these R & R, so that you don’t overdo or underdo the words. 2015 Annual Seminar 11:00 am Stretch Break Saturday, April 25 11:15 am ADMINISTRATIVE/OFFICE PROCEDURES 7:30-8:30 am Breakfast FOR SMALLER CEMETERIES (cont.) PART II - Forms & Record Keeping Carol K. Giambalvo, MA, CCCE, FAAGC Past President, Catholic Cemetery Conference Director of Cemeteries, Diocese of Rockford After we know the rules, we need to know what kind of records we need to keep. What does your State require? What does the Church require? What is the simplest and/or best system? 12 noon Lunch 1:30 pm DO I PRACTICE WHAT I PREACH? David Michener President/CEO, Allegheny Cemetery As a former member of the Small Cemetery Committee and supplier to the cemetery industry, David presented ideas to our Small Cemetery Seminar a number of years ago regarding organizing our facilities, public perception of our properties and some ideas for developing burial locations for families choosing cremation. David now oversees two cemeteries, and he will review with us again these topics to determine if he practices now what he preached then and are these ideas working for his properties. This presentation will provide you with some insightful ideas to implement for your own cemeteries. 2:30 pm Stretch Break 2:45 pm ADMINISTRATIVE/OFFICE PROCEDURES FOR SMALLER CEMETERIES (cont.) PART III - Accounting & Finance 8:00 am CCC Registration 8:30 am YOU HAVE USED YOUR LAST GRAVE - NOW WHAT DO YOU DO? Mark R. Lazaroski, CCCE Director of Cemeteries Diocese of Syracuse Now that you have backed yourself into a corner and think it is too late, you should be thinking — “I can solve this problem.” This session will allow you to explore options you probably never considered. A cemetery is never “dead;” there is always opportunity for “life.” 9:00 am Refreshment Break 9:15 am STREAMLINING OPERATIONS — MOBILE TECHNOLOGY Nick Timpe Director of Sales and Marketing webCemeteries.com Mobile devices have changed our culture, and they are now changing our industry. Families can be empowered to interact with cemeteries on a level never before imagined, and cemeteries can find new cultural relevance in modern technology. Join us to learn how you can serve your community with mobile applications for cemetery mapping, memorialization, landscape maintenance, work orders, digital memorials and more. 10:30 am Stretch Break 11:00 am FRIEND-RAISING AND FUND-RAISING Carol K. Giambalvo, MA, CCCE, FAAGC Past President, Catholic Cemetery Conference Director of Cemeteries, Diocese of Rockford Rick Touchette, CCCE Executive Director, Albany Diocesan Cemeteries Accounting and Finance ... are you putting away money for Perpetual Care? How do you prepare a budget? How can a budget help you create the roadmap to success? Join us to find out. Kelly Grimaldi Historian, Albany Diocesan Cemeteries Evening on Your Own Albany Diocesan Cemeteries has changed its marketing focus from advertising to friend-raising. Catholic cemeteries should be seen as part of the fabric of the Catholic community, worthy of community support. Learn no-cost and low-cost ways to engage the public, create PR opportunities, and increase your market share. Schedule 12 noon Lunch & Conversation 1:00 pm Buses will depart promptly from the main entrance of the hotel to Most Holy Redeemer and St. Agnes Cemeteries. 5:00 pm Tour of the Cathedral of the Immaculate Conception All afternoon sessions and programming will be held on site at Most Holy Redeemer and St. Agnes Cemeteries, Diocese of Albany. 1:30 pm MOST HOLY REDEEMER AND ST. AGNES CEMETERY SITE VISIT & TOUR Bus one will arrive at Most Holy Redeemer Cemetery. Staff will accompany attendees to tour Kateri Meadow Natural Burial Preserve, Holy Family Garden Mausoleums, and the Garden of Remembrance. Cathedral of the Immaculate Conception 5:15 pm Vigil Mass at the Cathedral of the Immaculate Conception Return to Hilton Garden Inn Hotel 7:00 pm CLOSING RECEPTION, DINNER & CERTIFICATE PRESENTATION Prince of Peace Urn Garden at Most Holy Redeemer Cemetery Bus two will arrive at St. Agnes Cemetery simultaneously. Staff will accompany attendees to tour American Saints Mausoleum, the Living Room Art Gallery and the role of the Historian, the Civil War Program, Pastoral Care Ministry, and tours of Founder’s Hill. Both of these program elements will illustrate ways to promote cemeteries, provide public relations opportunities, and connect with the public at little or no cost. At 2:45 pm, each respective bus will depart for the other cemetery tour. 4:30 pm Buses will depart for the Cathedral of the Immaculate Conception Sunday, April 26 Departure Seminar Hotel Hilton Garden Inn Albany, NY 800 Albany Shaker Road Albany, NY 12211 Ph: 518.464.6666 Complimentary shuttle to/from Albany International Airport To Make Your Room Reservations: ! Call the hotel directly at 518.464.6666. Mention that you will be attending the CCC Smaller Cemetery Seminar and provide them with the group code: Catholic Cemetery Conference. CUT OFF DATE IS MARCH 22, 2015. Transportation The hotel offers complimentary shuttle to and from Albany International Airport. Once you retrieve your luggage, call the Hotel for pick-up. Taxies are also available at the airport Additional Amenities the Hotel Offers: ! Complimentary self parking ! Complimentary in room and public Wi-Fi; high speed internet ! Complimentary coffee in room; newspaper M-F ! 24-hour pavilion pantry market; complimentary beverage area ! Heated indoor pool and whirlpool ! Complimentary fitness center ! Learning, Networking and Camaraderie. Join us! Business Center open 24 hours; express mail, fax, printer, photo copying and conference capability ! Gift shop and laundry/valet service; self-laundry available ! Room service ! Lounge Cover: The Garden of Remembrance statue at Most Holy Redeemer Cemetery, by Biondan North America. Registration Information Program Fee Hotel Information The registration fee for this program is $300 and includes all course materials and instruction; welcome reception; breakfasts and lunches; coffee/refreshment breaks; round-trip transportation for cemetery site visit; farewell reception/dinner Saturday evening, and certificate of completion. Hilton Garden Inn 800 Albany Shaker Road Albany, NY 12211 Phone: 518.464.6666 To Register by Mail Complete the registration form and mail it with your check or credit card information for $300 to: 2015 SMALLER CEMETERY SEMINAR Catholic Cemetery Conference 1400 South Wolf Road, Building #3 Hillside, IL 60162-2197 Reservations may be made directly to the hotel . Be sure to mention our group code: Catholic Cemetery Conference to receive our special rate of $129.00 single/double which includes complimentary internet and self-parking. The reservation cutoff date is March 22, 2015. Reservations after that date will be made on availability. The hotel is located minutes from Albany International Airport with complimentary airport shuttle to/from hotel. After retrieving your luggage, call the hotel for pickup. Taxies are also available. Cancellation Policy To Register by Fax Complete the registration form and fax it to the Catholic Cemetery Conference at: 708.202.1255. While we will gladly accept a fax registration for this program, you will need to put the payment for your registration fee in the mail to CCC at the address above. Upon receipt of payment, a letter of confirmation will be sent. Seminar tuition less a $75 administrative fee, is refundable if notice is received by April 2, 2015. Questions? Please call Irene Lazaroski, Director, Meetings and Education, at 315.696.5919 or email [email protected] Registration Form 2015 Smaller Cemetery Seminar April 23-25, 2015 Hilton Garden Inn 800 Albany Shaker Road Albany, NY 12211 518.464.6666 Please feel free to make photocopies should you require additional registration forms. □ Yes! Please register me for the Smaller Cemetery Seminar. Name _____________________________________________ Title _______________________________________________ □ Make checks payable to the Catholic Cemetery Conference _____ registration $300/person □ Credit Card payment — you may also contact: Bev Ivanauski at 888.850.8131 Organization________________________________________ Mailing Address _____________________________________ City, State, Zip Code__________________________________ Phone _____________________ Fax: ____________________ E-mail Address ______________________________________ Credit Card: □ Visa □ Master Card □ Discover Cardholder Name ____________________________________ Account # __________________________________________ Cemetery, March 2013 Expiration1 DateCatholic ______________Security Code _____________ Mail this form with your registration fee to: 2015 Smaller Cemetery Seminar Catholic Cemetery Conference 1400 S. Wolf Road, Building #3 Hillside, IL 60162-2197 Or, fax this form to: 708.202.1255 Your faxed registration will be confirmed upon receipt of payment.
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