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Our reference: ST/SC
Direct Line: 01484 226727
Date as Postmark
Dear Applicant
Information Database/Directory Administrator (0.8)
Fixed Term until 31 March 2016
Thank you for your interest in the above opportunity.
The appropriate information is enclosed together with an application form and a job description
which includes a person specification. If you require the recruitment information in any other
format, or if you have any special needs that we may be able to help you with to enable you to
compete for these vacancies on an equal basis, then please contact us.
May I encourage you to consider the Job Description/Person Specification carefully in preparing
your application. Shortlisting will be carried out on the basis of the information you provide on
the application form which will be compared with the criteria listed in the Job Description/Person
Specification. Disabled candidates who meet all the essential criteria are guaranteed an
interview.
The closing date for receipt of completed applications is Friday 8 May 2015. You
will be informed if your application has been successful or not.
As the post you are applying for is exempt from the Rehabilitation of Offenders Act 1974, you
must read and complete the Statement of Policy about Relevant Convictions.
Thank you for your interest in this post.
Please return your completed application form to the HR Section. We look forward to receiving
your application. Your email application will be acknowledged. If you do not receive an
acknowledgement before the deadline please ring HRD (01484 226727) to confirm receipt of
your application.
C & K Careers Ltd, Registered Office:
78 John William Street, Huddersfield, West Yorkshire HD1 1EH
Telephone: 01484 226700 Fax: 0872 4464511 Email: [email protected]
www.ckcareers.co.uk www.ckcareersonline.org.uk
Registered in England No: 3039360 VAT No: 640 6676 31
C & K CAREERS LTD
JOB DESCRIPTION AND PERSON SPECIFICATION
POST:
INFORMATION DATABASE/DIRECTORY
ADMINISTRATOR
SCALE:
Salary Points 6-19
REPORTS TO:
INFORMATION MANAGER
JOB PURPOSE:
To maintain accurate databases and online
directories of opportunity information that effectively
meet customer and client needs
MAIN DUTIES
1
To liaise with providers of learning and development opportunities and
develop good working relationships with partner agencies to foster and
guide the effective collection and sharing of opportunity data in accordance
with data sharing protocols and data protection principles.
2
To develop and maintain the accuracy, timeliness and integrity of the
opportunities databases and online directories (such as workabout, CLIK,
AWPs, IZZY-Info) and use it to help influence service provision and promote
the effective use of management information.
3
To advise and guide database and online directory users, from C&K
Careers and external agencies, identify their training needs and help
develop and deliver training plans to meet those needs.
4
To use internal and external data sources to produce regular reports, and
management information, as necessary and assist colleagues and
managers in their interpretation.
5
To establish and/or maintain contact with directory users (young people,
adults and partners), gathering feedback to ensure the effectiveness of the
directory offer
6
To liaise with other C&K Careers departments, e.g. the ICT Team, the Adult
Services, schools Teams, as and when necessary and act as a conduit for
the collection and sharing of opportunity and other related data and
management information.
7
To keep abreast of local, regional and national database and online
directory developments and requirements
8
To update and amend internal and external working procedures for
database and directory users (in conjunction with Line Manager).
9
To undertake other responsibilities, e.g. project work, as may be delegated
from time to time.
SUPERVISORY RESPONSIBILITY
None
ADDITIONAL RESPONSIBILITY
None
ESSENTIAL CRITERIA
1
Significant experience of using relational databases and online directories.
2
A high degree of experience in using the MS Office suite of software
products.
3
NVQ Level 3 qualification or equivalent.
4
A high level of communication skills
5
Ability to provide a high level of customer care
6
Strong knowledge of learning opportunities and progression routes for
young people and adults
7
A high degree of accuracy and attention to detail
8
Ability to balance own workload and meet deadlines
9
Commitment to continuous quality improvement
10
Ability to work as part of a team
11
A sound grasp of equal opportunities issues
12
A sound grasp of Data protection issues
13
Good analytical skills
DESIRABLE CRITERIA
14
Expert user of relational databases
15
Experience of work in a customer service or advisory capacity
16
Experience of negotiating with schools, learning providers and other
agencies.
17
Expert knowledge of MS Excel and/or Access.
18
Knowledge of local opportunities and resources available to young
and adults.
people
19
Training experience and/or qualification.
ADDITIONAL REQUIREMENTS
The postholder will:
•
ensure the Health and Safety of all staff and resources within the
postholder's area of responsibility, i.e. delegated responsibility in relation to
the nature of the postholder's duties and personal responsibilities as per
Section 7 and 8 of the Health and Safety at Work Act 1974 and regulation
12 of The Management of Health and Safety at Work Regulations 1992.
•
undertake such other duties and responsibilities of an equivalent nature, as
may be determined by the Chief Executive from time to time, in consultation
with the postholder.
•
carry out duties at all times in such a way as to safeguard and promote the
welfare of children and young people and to follow the company's
safeguarding policy and procedures.
•
carry out duties at all times in compliance with the Company's Equal
Opportunities Policy.
•
agree that the company will apply for an Enhanced Disclosure from the
Disclosure & Barring Service at the point of commencing in the post and on
a regular basis as determined by the company, provide evidence of
identification to support the application, declare any criminal convictions at
the point of application and declare any subsequent criminal conviction so
that the company can consider if it adversely impacts upon the postholder’s
role.
•
demonstrate commitment to and comply with the Company's policy of
meeting quality standards and striving for continuous improvement.
•
demonstrate a professional and flexible approach in fulfilling the
requirements of the role.
•
avoid disclosing information acquired whilst carrying out duties where such
information is of a personal, sensitive or confidential nature, except where
essential for the effective performance of those duties in line with data
sharing agreements and guidelines on sharing information with third parties.