The mobility revolution
How your organisation can create
a competitive advantage through
technology
About Us
• R & G Technologies – established in 2003
currently 30 staff
• IT Consulting & support to NFPs throughout
Australia
• Co-presenters of ConnectingUp Technology
Leadership Academy
2005
2013
2014
• NFP landscape is changing – individualized
funding, NDIS etc.
• Efficiency, client satisfaction and delivery will be
paramount
• A key driver of success will be defining and
harnessing a competitive advantage.
So what is mobility and why should I
care?
• Giving your staff efficient access to necessary
files & software on any device, in or outside of
their traditional office location
▫ In the field (on-site)
▫ At home
▫ Multiple offices
Why does it matter?
• Mobility makes you more efficient
• Allows you to deliver better service (retain more
clients)
• Increases staff retention
• Ultimately, it can become a competitive
advantage for your organisation
Two ways to drive mobility
• #1 – With IaaS
• #2 – With SaaS
Driving Mobility – IaaS
Local
Servers
Cloud
Infrastructure as a Service (IaaS)
Driving Mobility – IaaS
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•
•
•
Copy what you already have but add mobility
Use your existing software
ConnectingUp releasing IaaS in next few months
YOU STILL HAVE SERVERS
SaaS
• SaaS = Software as a Service
• Delivery of applications over the internet usually
through a web browser
• No need for servers, maintenance, upgrades etc.
Driving Mobility – SaaS
• There are really five key functional areas to
address:
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Productivity Suite (Office)
File Storage
Core Business Applications (CRM, Finance)
Device / Workstations
Unifying the experience
1. Productivity Suite & 2. File Storage
• Office365 is Microsoft’s Cloud product suite
including:
▫ Exchange
▫ SharePoint
▫ Lync
• SharePoint also doubles as your file server
• Heavily integrated into Windows 8
• Alternative is Google Apps & Google Drive
3. Core Business Applications
• Utilise SaaS based applications
• CRM – Aptify, Blackbaud, Microsoft CRM,
Salesforce
• eMarketing – Mailchimp, Constant Contact
• Accounting – Xero, MYOB Online
• Budgeting/Cashflow – Calxa
3. Core Business Applications
• Another alternative is to utilise custom software
development to write mobile applications
• IaaS is needed if you wish to keep using existing
windows applications eg. MYOB
4. Devices
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•
•
•
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Windows Surface Pro?
Tablets?
Laptops?
Phones?
PCs?
5. Unifying the Experience
• How will you ensure that the cohesiveness of
your organisation is not broken if everyone is
“mobile”?
• Messaging? Unified Communications?
• Information Distribution? Intranet?
A typical mobility strategy
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▫
▫
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Productivity Suite – Office 365
File Storage - Office 365 (SharePoint & SkyDrive)
Core Business Applications (Microsoft CRM)
Devices –Windows Surface Pros or Laptops
Unify experience – Lync, SharePoint
Case Study - Xavier
• Disability Services
• Multiple offices, multiple systems
Case Study - Xavier
Case Study - Xavier
• Custom developed “Ops System”
• Online timesheets
SharePoint - Intranet
SharePoint – Document/Files
Lync
What are the costs?
• IaaS is generally more expensive than SaaS
when considering TCO
• Smaller organisations should consider SaaS
• With programs like Office 365 charity pricing
and ConnectingUp it can be cheaper than you
think!
Mobility Considerations & Tips
• Plan first! Start with an integrated strategy – do
it yourself or seek out a consultant who can help
• Consider security – MDM, BYOD?
• Internet becomes very important!
• Mobility often involves cloud computing. You
should be comfortable with “the cloud”
In conclusion
• Mobility is unfortunately not a fad or a “nice to
have”
• If you’re not embracing mobility your
competition probably is
Thanks for listening
• Questions?