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MaaS360 Secure Productivity Suite (SPS): Secure Mail User Guide
MaaS360 Secure Mail protects the content of your corporate email, your contacts and your calendar.
Depending on your organization’s security requirements, you may not be allowed to forward emails out of the
container or to an app, and you may not be able to paste content from an email or attachment outside the
container.
To access MaaS360 Secure Mail, tap
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The Inbox
Your Inbox appears on the left, with a preview of the first message on the right.
1. Home: returns you to the container
2. Inbox: displays the Inbox on the left side of the screen and shows the number of unopened emails
3. Checkbox: allows you to select multiple emails so you can move them to a folder or delete them
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The number of emails
Flag: highlights the email
Folder: moves the email to a folder
Trash: moves the email to the Trash folder
Arrow: displays a menu that allows you to reply, reply to all or forward the email
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Create: allows you to create a new email
The number of emails in a thread
Folders: displays your folders
Last updated time and date. Swipe down on the Inbox (the left pane on the screen) to refresh
Managing your emails
Tap an email in your Inbox to display it full screen.
Tap the icons at the top of the screen to manage your emails:
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Home: returns you to the container
Inbox: displays the Inbox on the left side of the screen and shows the number of unopened emails
Up and down arrows: shows the previous or next message, respectively
The email’s place in your Inbox with the total number of emails
Flag: highlights the email
Folder: moves the email to a folder
Trash: moves the email to the Trash folder
Arrow: displays a menu that allows you to reply, reply to all or forward the email
Create: create a new email
MaaS360 Secure Mail will display the number of attachments. Tap the plus sign to see a list of them.
Tap the individual attachment to open it.
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Tap a document to download it. Tap
to download pictures, spreadsheets, presentations, etc.
You can swipe from right to left on an email to display choices for that email:
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Edit settings: change the reminder durations to Later Today, Tomorrow, This Weekend and Pick Date
Flag: highlights the email
Mark as unread/read: tap to toggle the Message Read flag on and off
Send to folder: move the message to a folder
Trash: send the email to the Trash folder
Creating an email
To create an email, perform the following steps:
1. Tap
to see a new blank email.
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2. Enter the email address in the To field. As you start typing, a list of possible recipients appears. Tap the one
you want.
You can also tap
to see your contacts.
Tap it to add this contact as a recipient.
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3. Enter the subject. MaaS360 Secure Mail automatically provides words at the bottom of the screen as you
type. If one of those words matches what you are entering, tap the word to enter it where you are typing.
4. Tap the exclamation point to mark the message Important.
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5. Tap the paper clip icon to attach a file to the message.
You can take a new picture, choose an existing picture or send a document as an attachment. If you choose
to send an existing picture from the camera roll, your choices will be displayed.
Tap the one you want. You can choose the size—larger files may be too big for certain email systems.
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The picture is now attached.
6. When you are finished, tap Send to send your message.
Messages in a conversation or thread
MaaS360 organizes the messages into conversations, or threads, specifying in the Inbox how many messages the
thread contains.
Tap the message in the Inbox to see all the messages in the thread.
You can delete message by tapping
and then selecting the emails you want to delete.
If you do not want your emails to be organized in threads, go to the container settings
Conversations setting.
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Managing emails in folders
Tap the folder icon to see your folders.
Tap a folder to see the emails it contains. The name of the folder appears at the top.
Tap the folder icon at the bottom to return to the list of folders.
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Calendar
Your corporate calendar will appear inside the container. Tap
to see it.
Views
There are three views, available by tapping the appropriate label at the top of the screen.
List
With the List view, your calendar items are on the left and the day’s schedule is displayed on the right. Each
calendar item includes the name, location and time of each meeting.
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You can tap a meeting on the right side to see details about it and update it if necessary.
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Day
The Day view shows the month on the left and the day’s schedule on the right.
All your meetings for the day are listed under the calendar. Tap different days to see meeting information about
them. Tap a meeting on the right to see details about it and update it if necessary.
Week
The Week view shows all meetings for a week.
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Tap a meeting to see details about it and update it if necessary.
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Managing meetings
Start typing in the Search field to help you find a meeting. When you find it, tap it to display details about it.
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Tap Late to let the meeting’s host know that you will be late:
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You can also reply to the invitation or forward it as you would forward an email.
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Creating an event
Tap the plus sign at the top of the screen to add an event.
Enter information following information about the meeting. The user interface is designed to be similar to your
device’s calendar:
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Name
Location
If it is all day
When it starts and ends
If it repeats
Invitees
Alert
How to display this time on your calendar
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You can add invitees as you would add contacts for an email. Click the plus sign to see your contacts, or start typing
a name to see a list of possible invitees.
Specify:
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If the event will repeat (Never, Daily, Weekly, Monthly or Yearly)
The times you would like to receive an alert about the event
Which calendar it should appear on
What the event should show as on your calendar (Free, Tentative, Busy, Out of Office)
Notes
Select the checkmark to send the invitation.
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Receiving an invitation
Invitations will appear in your Inbox, which is displayed at the bottom of your calendar.
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Tap the Inbox to display your invitations. You can:
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Accept
Accept tentatively (maybe)
Decline
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When your reminders appear, tap Options to receive additional reminders.
This allows you to be reminded again.
Reminders also appear on the Home page.
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Contacts
The container can hold both personal and corporate contacts, but you cannot export your corporate contacts
outside the container.
To access your contacts, tap
in the container.
Your contacts are listed in alphabetical order on the left, with details on the right.
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1. Home: return to the container
2. Plus sign: add a contact
3. More: allows you to manage your contact folders or sort them by first name
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Edit: update the contact
Work: create a new email using the contact’s work email address
Envelope: create a new email using the contact’s personal email address
Displays all contacts on the left (toggles with Favorites)
Displays only favorite contacts on the left (toggles with Contacts)
Creating a contact
Tap the plus icon at the top of the screen to display the Add Contact screen.
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Enter details about the contact and tap Save.
Tasks
If your organization uses Exchange/ActiveSync, the tasks that you create can be synced with your device.
Tap
to access your tasks.
Pending tasks appear on the left, and details about the highlighted task appear on the right. Overdue tasks appear
in red.
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Home: tap to return to the container.
Tasks: shows the number of pending tasks.
More: tap to manage your tasks
Done: tap after you’ve updated a task
Search: start typing in this field to find a specific task
Add Task: enter the name of a new task
Forward: send the task in an email
Managing Tasks
Tap the More icon at the top of the screen to expand the choices.
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Sort By Due Date: sorts your task list by due date
Show Completed: shows completed tasks, which are hidden by default. Tap Hide Completed to hide them
again
Task Folders: display task folders, allowing you to manage your tasks
Select: tap tasks to select them, and then tap Move or Delete at the bottom of the column
Tap a task when it has been completed.
Adding a Task
To add a task, start entering a task name in the Add Task field. Tap Done on the keyboard when you are finished.
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Tap Forward to send this task to someone as an email.
Specify if you want a reminder about the task.
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Tap Repeats to specify if the task repeats (and how often).
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Tap Due On, and then swipe up and down to set the due date.
Tap to set the priority and to specify the folder it should be stored in. Enter notes as necessary.
When you are finished tap Done at the top of the screen.
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Copyright © 2015 Fiberlink, an IBM Company. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is
furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in
accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and
recording for any purpose other than the purchaser’s personal use without the written permission of Fiberlink
Communications Corporation.
All brands and their products are trademarks or registered trademarks of their respective holders and should be
noted as such.
Fiberlink Communications Corporation
1787 Sentry Parkway West
Blue Bell, PA 19422
March 2015
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