MaaS360.com
MaaS360 Secure Productivity Suite (SPS): Secure Container User Guide
Overview
MaaS360 keeps your corporate apps, documents, emails, and contacts, etc., separate from your personal content.
Corporate content is stored in a secure, encrypted container on your device.
Tap
to access the container. Depending on your organization’s security requirements, you may have to enter
a passcode to access everything inside the container.
Your corporate apps will appear inside the container. Red badges indicate that there are new items. For example,
the image below shows that the device has received two new emails and two new tasks.
Your organization may not have chosen some of the components of the MaaS360 Secure Productivity Suite, so there
may be differences between what is pictured here and what you have on your device.
The components include the following:
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•
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MaaS360 Secure Mail
MaaS360 Secure Document Sharing
MaaS360 Secure Browser
Note: MaaS360 Secure Editor is also one of the components, but it does not have an icon in the container. It is
integrated in MaaS360 Secure Mail and MaaS360 Secure Document Sharing, and is accessed from those
applications.
It can be accessed from an icon outside the container.
If you have any of these components, they will appear in the device’s Settings.
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The container will always contain the following:
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•
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Settings (for the container, not the device)
Device
Messages
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Settings
Tap
to see the container’s settings. The settings are divided into three categories, and are accessed by
tapping the appropriate label on the right side of the screen.
PIN
Some of these setting may be controlled by your administrator, as a part of keeping corporate data safe.
To change your PIN, tap Change PIN. Enter your new PIN and save it.
Note: Your organization may have requirements about how long you must have other PINs before one can be
reused, and it may prevent you from disabling the PIN (as shown in the example above).
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Mail, Contacts, Calendar, Tasks
Account name
The name on the account
App badge count
Specify what you want the app badge to count:
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Real-Time Unread Mails: unread emails will be included
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All Sections: changes to all items in the container will be counted. For example, if you have
Secure Mail and Secure Doc Sharing, the count will include unread emails, calendar and
new documents that have been sent, as well as new messages and tasks
•
Don’t include Email/Calendar: changes to all items in the container will be counted, except
for new email and calendar changes
Days to Sync
To prevent MaaS360 Secure Mail from taking up all the space on your device, you can choose to
have only some of your emails, etc., synced to your device.
Preview Lines
Specify how many lines you want to appear in an email preview.
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Conversations
Indicate if emails should be organized into threads or conversations.
Confirm before
delete
Specify if you want a confirmation pop-up message to appear when you delete a message.
Load inline images
Specify if you want email images to be automatically downloaded and included in received
emails.
Auto download
attachments smaller
than 100 KB
Specify if you want small images in received emails to be automatically downloaded.
Signature
Tap to create or edit the email signature that appears on sent emails.
Show To/Cc label
Specify if you want To and CC information to appear for received emails.
Days to Sync
Specify how often your calendar information will be synced
Calendar
Specify which calendar new events will appear on.
Export Corporate
Contacts
Specify if corporate contacts can be exported outside the container. This may be blocked,
depending on your organization’s security policies.
Tasks
Specify which folder new tasks will be saved to.
Email Reminder Time
Specify when you want to be reminded about emails you receive.
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Later today: specify the number of hours when you want to receive the reminder
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Tomorrow: specify the time when you want to receive it
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Weekend: specify the day and time you want to receive it
Sent Mail Audio
Specify the sound to be played when an email is sent.
Event Reminders
Specify if you want reminders to be displayed for events.
Event Reminders
Audio
Specify the sound to be played when a reminder is displayed.
Task Reminders
Specify if you want reminders to be displayed for tasks.
Task Reminder Audio
Specify the sound to be played when a reminder is displayed.
New Mail
Specify if you want to be notified when you receive different types of email.
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All: you will be notified for all emails
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Favorites: you will be notified for emails from favorite contacts
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None: you will not be notified
New Mail Audio
Specify the sound to be played when an email is received.
New Invite
Specify if you want to be notified when you receive a meeting invite.
New Invite Audio
Specify the sound to be played when an invitation is received.
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Out of Office
Tap to manage your out of office settings including:
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When your out of office message will be displayed
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If it will be displayed to external contacts
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If it will only be displayed your contacts
You can tap the Reset Account button to put all your settings back to the default.
Restart from
You can specify what you will see when you access the container.
The items listed here may vary, depending on the products your company has purchased.
Device
Tap
to see information about your device.
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Account number
Your organization’s MaaS360 account number.
Device Name
The device’s name in MaaS360.
Device ID
The device’s unique identifier in MaaS360. It is based on Apple’s identification number for the
device.
Last App Sync
The last time the container synced with MaaS360.
MDM
The MaaS360 Mobile Device Management policy in force on the device.
WorkPlace
The MaaS360 policy in force on the container.
Locations
Your organization can specify certain significant locations and notify MaaS360 when you are at one
of those locations.
Tap to see the location of the device on a map.
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App Inventory
Indicates if the apps on the device are reported to MaaS360.
Device Location
Indicates if the device’s location is reported to MaaS360.
Support Information
Contact information for the MaaS360 Help Desk.
If you are working with the Support Desk to try to troubleshoot an issue, you may be asked to send logs to them.
Tap the Email Logs button to send them.
Messages
Messages from your administrator will appear in the container. Tap
1.
2.
3.
4.
5.
Home: tap to return to the container
Edit: edit the message
Specifies the number of messages
Refresh: check for new messages
Delete: delete the message
Tap the message on the left to see it full screen.
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to access them.
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Copyright © 2015 Fiberlink Communications Corporation. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is
furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in
accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and
recording for any purpose other than the purchaser’s personal use without the written permission of Fiberlink
Communications Corporation.
All brands and their products are trademarks or registered trademarks of their respective holders and should be
noted as such.
Fiberlink Communications Corporation
1787 Sentry Parkway West
Blue Bell, PA 19422
March 2015
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