May/June 2013 The Texas Automotive Recycling Report TARA’S 2013 BOARD OF DIRECTORS Ronnie Patke, President Parts Unlimited, Inc. 17511 Pearland Sites Rd Pearland, TX 77584 Phone: (281) 489-0990 Fax: (281) 489-3111 Cheryll Lambright, Executive Director TARA P.O. Box 842084 Houston, Texas 77284-2084 Phone: (800) 710-8272 Fax: (713) 461-1515 James Cooley Jr., District 3 Director Hi-Way Auto Parts 2808 Hwy 279 Brownwood, TX 76801 Phone: (800) 447-0611 Fax: (325) 646-5332 Bruce Ormand, Vice President A1 Partsmart PO Box 17998 Austin, TX 78760 Phone: (512)-243-2718 Fax: (512) 243-2850 “Hotrod” Banks, District 1 Director Box Auto Salvage 4209 E Highway 80 Midland, TX 79706 Phone: (432) 683-9200 Fax: (432) 683-2048 Randy Cunningham, District 4 Director Pick-N-Pull 11795 Applewhite Rd. San Antonio, TX 78224 Phone: (210) 628-1856 Fax:(210) 628-1194 Donnie Patke, Sec./Treasurer Parts Unlimited, Inc. 17511 Pearland Sites Rd. Pearland, TX 77584 Phone: (281) 489-0990 Fax: (281) 489-3111 Barry Rubin, District 2 Director American Auto Salvage Inc. 2567 Decatur Ave. Ft. Worth, TX 76107 Phone: (817) 335-3328 Fax: (817) 335-2711 Email: [email protected] Joe Luna, District 5 Director Nissan Unlimted/Y.E.S Unlimted 7230 Senate Ave. Houston, TX 77065 Phone: (832) 467-4400 Fax: (832) 467-4402 Tim Straney, Past President Glenn’s Auto & Truck Parts P.O. Box 925508 Houston, TX 77292 Phone: (713) 688-8905 Fax: (713) 681-5169 Publisher TARA retains the services of R.J. McClellan, Inc. Newsletter advertising opportunity inquiries should be directed to: R. J. McClellan, Inc. 445 Broadway Avenue #500 Ron McClellan St. Paul Park, MN 55071 Advertising Sales Phone: 651-458-0089 Sheila Cain Toll Free: 877-525-4589 Managing Editor Fax: 651-458-0125 Ryan McClellan Email: [email protected] Layout & Design Mike Kunkel, Director-at-Large American Auto Salvage Inc. 2567 Decatur Ave. Ft. Worth, TX 76107 Phone: (817) 335-3328 Fax: (817) 335-2711 Executive Director Newsletter content and association membership inquiries should be directed to: Cheryll Lambright TARA Executive Director P.O. Box 842084 Houston, Texas 77284-2084 Phone: 800-710-TARA (8272) Fax: 713-461-1515 Email: [email protected] The Texas Automotive Recycling Report The Texas Automotive Recycling Report is published six times per year for the Texas Automotive Recyclers Association. None of the material in this publication necessarily reflects the opinion of TARA, its officers, directors, staff, members or it’s Publisher. Statements of fact and opinion are the responsibility of the author alone. Articles and letters suitable for publication will be published in the next scheduled newsletter as space permits. Articles may be edited for length. Throughout this issue, trademarked names are used. Rather than place a trademark symbol in every occurrence of a trademarked name, we state we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Mention of trade names, commercial products, or techniques does not constitute endorsement or recommendation for use. 4 May/June 2013 ASSOCIATION NEWS President’s Message By: Ronnie Patke National Motor Vehicle Title Information System or NMVTIS has we know it has become a monthly task in our business. NMVTIS was created to prevent or the reintroduction of stolen vehicles into interstate commerce. The US Department of Justice is responsible for the NMVTIS operations, enforcement and penalties. There are four approved third party data consolidators that collect and send your information to NMVTIS right now. They are AAMVA, Audatex, Auto Data Direct and Insurance Services Office. Each one has dif- ferent pricing and ways to collect the data. It is very easy once you learn where to put in information needed in your system. The information NMVTIS requires is the VIN, date the automobile was obtained, name of individual or entity the vehicle was obtained, statement of whether the vehicle is crushed, parts, rebuilder or export out of the United States. This information needs to be provided every month. We report to NMVTIS during the first week of the month. It is simple and fast. It takes about ten minutes to run the report and to send it to the data consolidators. We get a receipt showing data consolidators accepted the report. The next day we get an email showing a report of vehicles sent and accepted by NMVTIS and other list of the vehicles that were rejected. They usually have an invalid vin or and missing purchase from entity. This is the most time consuming part for me, but it is very important to go back and fix. If NMVTIS rejected it has not been reported. Going back to find what digit was wrong in the vin and adding the parts that were put in the wrong field or just forgotten takes time. I try my best to do those right away and send the corrected information back right away. The Department of Justice is starting to enforce and give out penalties. We must report every thirty days and all vehicles since March 1, 2009. According to their website, www.vehiclehistory.gov the penalty is $1000 per violation. For example if you didn’t report 100 vehicles that could be a $100,000 fine. So if you are not reporting contact a data consolidator and start reporting. For any questions you can contact your TARA district director or you can go to the NMVTIS website www.vehiclehistory.gov. May/June 2013 5 ASSOCIATION NEWS A letter From the Executive Director By: Cheryll Lambright HOW TO KILL THE SALE OF USED TIRES! Listen Up Everyone-----TARA is in a real battle! The Texas Legislature is in session and the Legislative Committee and our Lobbyist, CJ Tredway have been hammering the halls of the Senate trying to control a runaway train called Senate Bill 459, referred to as the “Unsafe Tire” legislation. The real title for this bill should be “How to Kill the Sale of Safe Used Tires and Take Away Income!!!!” The bill is sponsored by Senator Rodriquez from El Paso and it is headed for a vote in the Senate where it will likely pass and then to the House Environmental Relations Committee. Bruce Ormand has testified before the Senate as opposed to the bill as has The Recycling Council of Texas. The big forces pushing the bill are Goodyear and Liberty Tire. Goodyear actually brought purchased “used tires” and displayed them to the Senate Transportation Committee to prove that everyone in the state of Texas is selling unsafe used tires. What started as a bill by Senator Rodriquez to regulate the illegal disposal of scrap tires has now turned into a bonfire that could virtually shut down the sale of safe used tires. The “safe used tire” specifications that Goodyear has so prominently infused in the scrap tire disposal bill will single handedly make the quantification of a “safe used tire” an unknown entity. “Unsafe Tire” provisions of bill SB 459 will have negative impact on the legitimate Used Automotive Parts Recyclers who provide a safe and low cost alternative for millions of Texans that cannot afford expensive new tires, while also keeping million of “good used tires” out of landfills. TARA understands that this bill is driven by the “consumer safety” manifesto and that we certainly are not opposing consumer safety but our members have been disposing of scrap tires reselling safe used tires for years and are not the masked bandit that goes unregulated. I realize that not every member of TARA sells used tires, but a large majority of our recyclers do and find it a lucrative business. Placing this bill in statue will effectively cut off a viable source of economic revenue for many recyclers in an industry that has already been strapped repeatedly of income producing inventory. TARA will be continue trying to impede the progress of this bill. Please monitor our website www.texasara. com and check your emails to see how you can be active in the grassroots actions by contacting your senator and representatives. TARA will provide all the information and contact numbers. SB 459 is available for you to read on the following link: http://www.capitol.state.tx.us/tlodocs/83R/billtext/html/ SB00459I.htm ARA SCHOLARSHIP FOUNDATION RAFFLE TICKETS WIN 2013 CAMARO CONVERTIBLE OR $25,000! Don’t Have to Present to Win Winner announced Nov. 9, 2013 Prize is fantastic and the money is for a good cause. $100 each or 6 for $500 Contact: Tammy Sturgeon 817-999-1224 [email protected] 6 May/June 2013 ASSOCIATION NEWS TARA Legislative Update By: Bruce Ormand Greetings Everyone! Hope all is going well with you. I am always amazed at new findings along life’s way And how perception is almost always reality in most peoples’ mind…. Thus being the case with UAPR’s. We have discovered that most law enforcement are not up to speed with who UAPR’s are and who Salvage dealers are. I have spoken with leaders from the Scrap industry and we are a mystery to them as well. As I spoke with one of the spokes persons for the scrap industry, he told me that UAPR’s supply probably 70 to 80 percent of the scrap bodies to them annually. I was speaking with a gentleman from the law enforcement and in our conversation he kept referring to UAPR’s as the bad guys, so I realized at that point we, as an industry, have failed to embrace all the players that are involved in our industry. Once we spent more time conversing and I was able to explain what it took to be licensed as a UAPR and what we had done to try and protect the consumer, I could tell that his perception was changing. Also I found that we share the same passion for leveling the playing field for the legitimate businesses but that they need help with meaningful legislative language change to be able to actually stop the bad players in all facets of the salvage business. The truth is that there are over 8000 current licensed Salvage Dealers and UAPR’s and the UAPR’s only make up 10 to 13 percent of that number. Many of us hold multiple licenses and we need to level the playing field in all of the various licensed salvage related businesses. The other day one of oldest members of TARA asked me what he could do to help out and I found myself not knowing what to say. Not because we do not need help, but realized we have not sufficiently armed our members with enough information to know what can be done. As always, we need as much financial support as we can get but we need to reach out and have meaningful conversations to understand all party’s needs and concerns. Now, I realize as much as the next guy how many hours that most of us put in to keep our businesses going but unless we start this journey and embrace the changes we need to make, then 5 years from now we will still have the same old complaints. So with all that being said, I want to let you know that TARA is going to start providing our members with the “infra-structure” so that when you meet with DPS, Auto Theft, Scrap Dealers, Politicians and other people in our industry we can help educate them as to who we are and what we do. We have a great story to tell and we want to help our members articulate this to all interested parties. Let’s start bragging ……. We have a lot to brag about! May/June 2013 7 ASSOCIATION NEWS TARA PAC Fund Donation Form Your Association Needs Your Help to Help You! TARA Needs to be prepared for the 2013 legislative session. The TARA PAC fund has a tremendous impact on Texas legislation affecting the Texas automotive recyclers. Name:_________________________________________ Company:______________________________________ Address:_______________________________________ _______________________________________________ _______________________________________________ Phone:_________________________________________ Fax:___________________________________________ Email:__________________________________________ Enclosed is my personal check, made payable to TARA PAC in the amount of $___________________ PLEASE COMMIT TODAY! Donations need to be made via personal check or non-corporate check. Make funds to TARA PAC. Please mail check and this completed form to: TARA PO Box 842084 Houston TX 77284-2084 Phone: (800) 710-8272 Fax: 713-461-1515 TARA Legislative Fund Donation Form Make a difference in the TEXAS Automotive Recycling industry by donating to the TARA’s Legislative Fund today. The Legislative Fund was created to help supplement our state legislative initiatives that affect the automotive recycling industry. Your Contribution Helps to: • Fight Harmful Legislation • Represent the Texas Automotive Recycling Industry in Austin • Track and Monitor Important Legislation • Alert Member of Bills Affecting Your Industry • Support Grassroots Efforts • Fund Valuable Member Legislative Tools and Resources Name:________________________________________ Company:_____________________________________ Address:______________________________________ _____________________________________________ _____________________________________________ Phone:________________________________________ Fax:__________________________________________ Email:________________________________________ Enclosed is mycheck, made payable to TARA in the amount of $___________________________________ Or please charge my Visa, MC, AM, Or Disc Card Card #_______________________________________ Exp. Date____________ Authorization Code________ Billing Address if Different_______________________ _____________________________________________ _____________________________________________ Signature____________________________________ PLEASE Send this Completed Form to: TARA PO Box 842084 Houston, TX 77284-2084 Phone: (800) 710-8272 Fax: 713-461-1515 email: [email protected] May/June 2013 8 ASSOCIATION NEWS ARA Capitol Report ARA Members Came to Washington, D.C. for the Mid-Year Board Conference, Hill Day and Legislative Summit The annual Mid-Year Board Conference and Hill Day, coupled this year with the Legislative Summit, took place on March 13 - 15. Thank you to all who attend and to all of you that sent photos or contributed in Committee meetings leading up to this important event. Some of the highlights included appearances by Members of Congress and Congressional Staff Briefing presentations by ARA members. Two Members of Congress came to ARA Hill Day events, addressed participants as a group and spent time answering questions. Before the group disbanded to attend the over 80 Congressional visits, ARA Second Vice President/Treasurer Ricky Young introduced the senior Senator from his state Richard Burr (R-NC) as the morning speaker. Senator Burr was in business operations for 17 years with a lawn products wholesaler prior to being elected to public office and has a unique understanding of small business issues. He discussed the on-going budget debate from a real insider’s perspective, having been one of the 12 Republican Senators that were invited to dinner by the President during the previous week. While basically optimistic that a budget “grand bargain” will be reached at some future point in time, the Senator described the frustration of negotiations and the critical need to address the fiscal dilemma. Senator Burr is definitely a friend to the professional automotive recycling industry.During the luncheon portion of the Hill Day agenda in the Rayburn House Office Building, Past ARA President Jim Watson introduced a Congressman from his state, Representative John Shimkus (R-IL). Last month, Rep. Shimkus visited an ARA member in his district - Kelly Roepke of Y-Yards in Effingham, Illinois. He has become very interested in the professional automotive recycling industry because of that visit and the fact that he is the Co-Chairman of the House Recycling Caucus. The Congressman is also Chairman of the House Energy and Commerce Committee’s Environment and the Economy Subcommittee. Rep. Shimkus has in-depth knowledge of recycling issues and an interest in working with ARA and its members, particularly on environmental regulation issues. Federal Issues ARA Attends Water Quality Task Force Meeting ARA staff recently attended a Water Quality Task Force Meeting at the National Association of Manufacturers (NAM). Attendees included business and association stakeholders who have operations under the scope of Environmental Protection Agency (EPA) regulations. Issues discussed included updates on pending rulemakings. The EPA stormwater rule continues to be “refined” and EPA has said that it will not meet its projected June date for publication of a proposed rule . Another issue of interest is a draft letter by participants of this Task Force to the EPA Acting Administrator questioning the practice of “sue and settle” where the Agency negotiates rulemaking schedules and other concessions without allowing for public participation or disclosure. The resulting consent decree from these practices has the force of law which greatly impacts regulated entities while at the same time disallowing stakeholder input and participation. The draft letter, requesting transparency in lawsuits, is being circulated to a wide group of businesses and associations and ARA will scrutinize the language prior to becoming a signatory. ARA Signs Onto Coalition Letter Supporting Bipartisan Bill to Repeal the Health Insurance Tax U.S. Congressmen Charles Boustany (R-LA) and Jim Matheson (D-UT) have introduced HR 763 “The Jobs and Premium Protection Act” which would eliminate the health insurance tax enacted last year as part of the Patient Protection and Affordable Care Act (PPACA). Boustany sponsored the bill in the last Congress and gathered 226 cosponsors, but it never came up for a vote. Matheson co-sponsored the bill last year, but was not listed as an original cosponsor. The bill is once again supported by the “Stop the Hit” Coalition which includes the National Federation of Independent Business (NFIB), U.S. Chamber of Com- May/June 2013 9 ASSOCIATION NEWS merce and other business groups including the ARA. The Coalition sent a letter of support to the Congressmen just hours after the bill’s introduction, which states that this hidden and punitive tax will fall solely on the fully insured market, which is the market from which 87 percent of small business owners purchase insurance for their employees and themselves. ARA included this issue in the talking points for congressional visits during the ARA Hill Day on Thursday, March 14 and is following up on requests to cosponsor the bill U.S. Senators John Barrasso (R-WY) and Orrin Hatch (R-UT) recently introduced S. 603 with 11 cosponsors. It is the companion bill to HR 763 entitled, “The Jobs and Premium Protection Act”. In addition to cosponsoring the Senate version of the bill, Senator Mike Crapo (R-ID) offered an amendment to the continuing budget resolution during the debate on the Senate floor right before the Spring recess that called for the repeal of the taxes in the PPACA. Not surprisingly, the amendment failed by a vote of 54-45 along party lines. Senator Crapo also met per- sonally with ARA member Martin Bright during Hill Day and discussed the problems with Obamacare at length. U.S. Senate Shows Support for Internet Sales Tax Initiative During debate over the FY 2014 Budget immediately prior to the Congressional recess, the U.S. Senate passed a non-binding resolution (S. Amendment 578 to Senate Resolution 8) approving the latest version of an internet sales tax collection bill. The vote of 75 24 was purely symbolic but showed strong bipartisan support for giving states more power to collect sales taxes on purchases made by its residents on out-ofstate, or remote, internet sales. In the latest version of the legislation, sponsored by Senators Richard Durbin (D-IL), Enzi (R-WY) and Lamar Alexander (R-TN), online businesses with less than $1 million in annual sales would be exempted from having to collect the taxes. ARA has tracked this issue over the past year and works closely with the U.S. Chamber of Commerce who recently adopted guiding principles which would need to be met to May/June 2013 10 ASSOCIATION NEWS garner their full support on these initiatives. The Chamber still has concerns in specific areas including liability, dispute resolution and vendor compensation and will only support the legislation if it addresses the ease with which businesses can comply, the issue of not expanding or overlapping on reporting authorities for other state taxes and the avoidance of industry specific burdens or penalties. The Chamber has previously worked directly with Senate staff on crafting this legislation and is awaiting another meeting to voice Being A TARA Member Has Its Benefits! 4 Legislative Power 4 Industry Information 4Connectivity 4 Annual Conference 4 Education Sessions 4 TARA Report Magazine 4 Biz Unite Discounts 4 Join your friends and be a member Become part of a progressive and strong organization. Join your friends and a member! TARA Tel: 800-710-8272 • Fax 713-461-1515 [email protected] www.texasara.com its business concerns. A Senate floor vote on the actual legislation, S. 336, the “Marketplace Fairness Act of 2013”, is expected at some point later this year. There is a House companion, H.R. 684, sponsored by Rep. Steve Womack (R-AR) but action in the House has not yet been determined. The Senate measure currently has 28 cosponsors and the House bill has 47 cosponsors. ARA Members Convene for 6th Annual Legislative Summit ARA members representing 25 states met in Washington, D.C. on March 15 for the 6th annual Legislative Summit. The Summit, first initiated in 2008 by ARA Past-President Sandy Blalock, focuses on state legislative issues impacting the professional automotive recycling industry. The Summit brings together leaders from ARA state affiliate chapters to share information, prioritize legislative issues, and create strategies for a cohesive grassroots advocacy policy within the states. This year attendees spent the morning hearing from their colleagues in California about a new law requiring anyone other than licensed dismantlers, dealers, repairers and scrap metal processors who purchase salvage vehicles to pay sales tax at the time of purchase. Auto recyclers from New Mexico, Ohio and Michigan spoke about their efforts to keep BID card and other licensing requirements in place for salvage vehicle purchases. Initiatives to incorporate and enforce NMVTIS reporting through state statute were discussed in case studies from Texas, New Mexico, Mississippi and Alabama. Auto recyclers from Iowa and Georgia spoke about the important implications of scrap metal bills for the industry, highlighting recent examples from their states. Summit attendees spent the second part of the day in small group break-out sessions organized by geographic region, where they had the opportunity to dialogue with colleagues from neighboring states and discuss the political climate for each of the four legislative topics as well as identify any regional trends or themes. Information from each region was then shared with the entire group, including specific opportunities for pursuing legislative action this year. This year’s Summit also focused on states without established state associations and/or ARA affiliate chapters, and attendees discussed specific outreach efforts to automotive recyclers in those states. May/June 2013 11 ASSOCIATION NEWS Playing the Technology Card Making It Work For You By: Michelle Keadle-Taylor You’ve heard it all before. The automotive industry’s number one gripe is that it is becoming very difficult to obtain quality salvage — thanks to the Internet. You’ve also heard that in order to expand your business and stay competitive as we go into the future, you’ll need to embrace the age of technology and use it to your advantage. Whether you see technology and its constant changes as a friend or a foe, it’s here to stay. So, you might as well make it work to your advantage and increase your business. That’s exactly what Tom’s Foreign Auto Parts in Waterbury, Connecticut has done. Wednesday, May 8, 2013 will mark ten years since Tom’s Foreign Auto Parts began using eBay and over the years they have learned how to use the Internet and social media sites to greatly enhance their business. In fact, eBay has become their biggest outlet for used parts sales on the Internet and will continue to be so in the future according to Jim Eitvydas, President, Tom’s Foreign Auto Parts. “We are always looking for new ways to sell more parts in more places,” said Eitvydas, “Our future depends on technology and Internet sales. More and more, do-it-yourself customers and shops are using the Internet to find parts. We will make sure that we are where they look when they are looking.” Not one to shy away from technology and the endless opportunities it offers, Eitvydas started using eBay ten years ago. His wife, Diane, started their eBay business by selling owners’ manuals on it. They sold over 700 owners’ manuals in the first year alone and realized they were on to something. After two years, they hired an employee to work full-time on eBay. That employee, Dan Tole, E-Commerce Manager for Tom’s Foreign Auto Parts, joined the team and has been expanding the opportunities (along with two other employees) for e-commerce ever since. “Jimmy hired me when I was about 22 years old,” explained Tole. “I had worked on and off at Tom’s For- eign Auto Parts as a teenager. My father had known Jimmy when they were younger and also worked here part-time. When Jimmy hired me I had been working at a parts store, building computers and selling on eBay myself. Between Jimmy and myself, I don’t think there has ever been a time we have been afraid to try something new in regards to the Internet or technology.” One of the ways that Tom’s Foreign Auto Parts makes technology work for them is to use it to automate repetitive tasks such as pictures, YouTube videos, updating online inventory, modifying inventory, making price changes, and more. They use custom programs for inventory, ordering, and narrating videos of all of their parts vehicles. “Why waste time doing tasks computers can do for us?” asked Eitvydas. “We find that by using these custom programs, it helps us to sell more parts.“ “Our most used custom program is for images,” said Tole. “We are able to use wireless cameras and bar coding to take pictures and automatically upload them into our inventory system as well as onto multiple market places. We knew that having pictures of every part was becoming extremely important, but the time to manually rename them and move them around our network was a bottle neck for us. Now we make it a point to take a minimum of three images of every part our staff handles. Pictures sell parts online. It allows us to set customer expectation before the sale by showing them exactly what they are getting. Tole says that video has also become important to their online customers. They take a narrated video of every car they inventory and post it to YouTube. Then, they use a custom program to log the YouTube embedded codes so that they can automatically insert them into part listings around the Internet. According to Tole, they currently have over 3,000 videos on YouTube and are just weeks away from hitting one million video views. Posting videos to YouTube evolved as their eBay business expanded. “As our eBay business grew we May/June 2013 12 ASSOCIATION NEWS started to look for more opportunities to reach our customers online and describe our parts better,” said Tole. “Sales-wise eBay is the biggest outlet for used parts for us and will continue to be for the foreseeable future,” said Eitvydas. “Amazon is the fastest growing Internet site but offers a lot of challenges for used parts. It’s been good for us, but on a much smaller scale. Craigslist has helped us get a lot of local traffic and allows us to link directly to our Web site. It has to be used in moderation though, to keep from getting posts pulled or banned. “I think for anyone wanting to increase the way they use the Internet for sales, I would encourage them to not be afraid of trying new smaller market places as you find them,” says Eitvydas “Ultimately creating your own e-commerce site has the best long term benefits. Our own e-commerce Web site Tom’sForeign.com has been extremely successful. We sell exactly the same parts on that site as we sell on eBay and Amazon. “In order to have you own successful e-commerce Web site you must be willing to put effort into it. This ASA ASL doesn’t mean building a site with a few pages and using a different company’s dynamic look to make yours look interesting. The best results will be from a fullfledged e-commerce site, rich with updated content. Content is the key to getting your site found online.” As technology changes, there are more and more opportunities for recyclers to attract potential business. Yet, although it offers exciting and endless opportunities, many recyclers may find that they are still reluctant to take the time to make it really work for them or they simply may not be sure how to maximize technology to increase their profits. The team at Tom’s Foreign Auto Parts has learned that a key to maximizing their presence on the Internet is diversification. They have put their business on all the social media sites they can. They have created an e-commerce Web site that provides fresh content and is updated regularly. They also are on eBay, Amazon, Craigslist and any other social media site they can find. “You have to work social media,” said Eitvydas. “Used Amarillo Lubbock ASW Auction Systems Wichita Falls ASP Abilene Providing quality services to both buyers and sellers since 1978. Lubbock - ASL Amarillo - ASP Phone: 806-744-1922 Address: 4415 Idalou Rd Phone: 806-622-1322 Address: 11150 FM 1541 Auctions Held Every Other Monday 10am Lubbock, TX 79403 Website: www.texassalvagepools.com Auctions Held Every Other Monday After Wichita Falls Amarillo, TX 79118 Website: www.texassalvagepools.com Abilene - ASA Wichita Falls - ASW Phone: 325-675-0699 Address: 7700 US Hwy 277 Phone: 940-723-7416 Address: 3119 Windthorst Rd Auctions Held Every Other Thursday Abilene, TX 79601 Website: www.texassalvagepools.com AAuctions Held Every Other Monday W/Amarillo 9:30 am Wichita Falls, TX 76310 Website: www.texassalvagepools.com Live & Real Time Internet Auctions! Actions Held Every Monday and Thursday See Website for Times & Locations Call Any Location For More Information May/June 2013 13 ASSOCIATION NEWS parts are not exciting, but you have to find ways to make your business exciting and interesting to your followers. Give them a reason to follow you. Be consistent and deliver content to your customers daily. No online marketplace is a ‘set it and forget it’ deal. It constantly needs to be monitored, added to, revamped, and updated.” The Internet thrives on fresh content, suggests Eitvydas. “Having a dynamic parts search will not get you traffic, but fresh content will. You also cannot rely on just eBay or your Web site alone. What would happen if one of them was to fail? Would you be out of business? You have to look at all new market places and figure out which ones you can adapt to your business.” Another way to diversify your presence to customers and keep providing updated and fresh content is by producing a weekly e-mail newsletter. You might ask, how do you make your parts sound exciting? Tole admits that there really “aren’t any ways to make OEM parts exciting,” but they have devised various other ways to attract potential customers. For example, they try asking their followers questions about their cars or about their opinions on hot news topics. They post funny pictures and videos to get people’s attention. They have found that videos of cars being crushed and other parts of the auto recycling operation are interesting to people and attract many viewers. “I guess the point is to not flood people with ads about an alternator sale,” said Tole. “It’s important to engage and interact with your customers so that when they do need something your name will be on their mind. Make social feeds valuable to them so they keep reading and don’t ignore you.” So, for yards wanting to really start using technology in a more effective way, where’s the best place to start? “The good news is that these things can be accomplished by any size salvage yard provided they use technology to simplify it,” said Eitvydas. “I would encourage you to embrace it and don’t run from it. Start to work it into your staff’s daily processes. For most yards, starting on eBay and growing from there will be the most feasible path.” According to Eitvydas, it is vital to get everyone in the business – from the employee taking inventory to customer service staff to the employee working in the yard – to take ownership of your e-commerce business or it will not work. “There are several important parts to making your e-commerce business successful,” says Eitvydas. “First, it’s important that every employee owns it and sees the value of your e-commerce business. We accomplish this by keeping the lines of communication open and showing our employees the benefits and results of using e-commerce. “Another important part of e-commerce is setting customer expectations and delivering on what is promised. Be transparent, offer a good warranty and make it easy for customers to send parts back. Make sure that every customer is happy no matter what it takes. The last thing you want is bad feedback, bad reviews, or negative talk about your business on social media outlets. Those are things that can negatively affect your internet presence.” Eitvydas feels that as social media goes, the number one place to start is on Facebook because it’s free, it’s easy and your customers are probably already using it. “I would encourage auto recyclers to create a fan page for your business and keep it updated,” he said. “It takes no time to post a status update and by posting things like questions for your followers, a funny image, news, or even a coupon, you will prompt people to interact with you on a more personal level. This shows that your business has a personality. Social media is a great path for growth in the future. Will your business go under for not doing it? No, but it’s free, easy, and puts you in front of customers every day so why wouldn’t you use it?” You may say to yourself, this all sounds good but I still have no idea how to navigate my way around all this technology. Tole offers the following advice: “The only way to learn technology is to start using it,” said Tole. “I would suggest starting slowly and doing things one by one. Don’t try to take on the whole world all at once. It’s ok to make mistakes and ask others for guidance. Many sites and off the shelf software offer help sections and how-to write ups. eBay, for example, makes it easy for a complete Internet novice to list items, yet still offers tools for advanced users. This allows you to start small, May/June 2013 14 ASSOCIATION NEWS learn the system and then step into more advanced selling when you are ready. “It can take as much time as the yard wants it to. It really depends on how far they want to go and how fast they pick it up. There are too many variables to say it will take ‘x’ amount of time every day. At the end of the day, the sales and customer satisfaction will reflect the time that is put into it.” Tips To Getting the Most out of your Technology • If you aren’t tech savvy, start slowly but start using technology. Don’t be afraid to ask advice and to learn from mistakes. Approach one aspect of technology at a time. • Make a conscious effort to use technology in your daily processes such as with inventory, ordering, videos of your inventory etc. • Build your eBay business. • Start to diversify your presence on social media sites, Amazon, Craigslist, etc. The best place to start is with Facebook. Create a fan page for your business and post something that would interest your viewers daily. • Give your business personality through your posts that encourage personal interaction with your customers. Examples of this include, funny images, questions posed to your followers, videos of the more interesting aspects of your business. • Jim Eitvydas recommends checking out the following links: Internet Retailers Conference, www.irce.internetretailers.com and Channel Advisor conference, www.channeladvisor.com. Michelle Keadle-Taylor is a freelance writer based in Northern Virginia. Reprinted with permission of ARA ASSOCIATE MEMBERS American Cat Con, Inc. Phone: (512) 295-4659 American Cat Con, Inc. Car-Part.com Phone: (859) 344-1925 Eagle Auction Pool Neely, Craig & Walton, LLP Phone: (806) 376-6301 Proler Crushing Phone: (713) 295-4659 Phone: (409) 866-0700 Phone: (713) 226-8000 Auction Systems of Amarillo Hollander, A Solera Company Rio Battery Company Phone: 800-825-0644 Ext. 2449 Phone: (210) 225-4746 Auto Data Direct, Inc. James Environmental Management, Inc. Salvage Direct - Houston Phone: (512) 244-3631 Phone: (814)758-7975 Phone: (806) 622-1322 Phone: (512) 281-6867 Lamb Fuels, Inc. Texas Port Recycling Phone: (214) 426-6449 Phone: (619) 421-0805 Phone: (713) 921-5549 Brock Supply Co. Legend Smelting and Recycling, Inc. Waymer & Associates Insurance Agency Bishop International Phone: (800) 528-4400 Phone: (800) 697-5556 LKQ CORPORATION Phone: (830) 620-5152 Government Affiars Phone: 954-492-9092 BE SURE TO CONSIDER OUR ASSOCIATE MEMBERS FIRST FOR YOUR BUSINESS NEEDS VISIT OUR WEBSITE FOR FULL CONTACT INFORMATION www.texasara.com Report Unlicensed Recyclers File Complaint with TDLR at: https://www.license.state.tx.us/Complaints/ May/June 2013 15 ASSOCIATION NEWS Remember the Good Old Days Remember when your state association meeting was a GREAT TIME that was filled with networking, fun and most importantly, gaining knowledge that lead to a sales spike when everyone went back home? The age of digital communication redefines the term networking but the one thing that is still needed is the knowledge. Our industry is continually looking for people that can do the job. Why not come to this year’s state association meeting and see how easy it will be to recover your investment? We will have the bulk of the meeting at AMERICAN AUTO SALVAGE , Ft. Worth, Texas, where there will be multiple training sessions for sales people and managers. There will also be a large cook out to cap off a fantastic day! One of the hot topics of the day is distribution networks. The ability to sell someone else’s parts and PROFIT from doing it is paramount to success now. Allowing the people selling the parts to build relationships with each other while learning how to increase their sales to the end user will return the investment almost overnight. James Junior- Hi-Way Brownwood- -District Three Director Our goal in hosting the meeting is to provide a location that allows hands on training that will benefit everyone who comes. We are constantly trying to get people to prosper at their jobs and the classes and things scheduled are going to provide GREAT VALUE for everyone attending. We are really looking forward to a great day of fun and learning. Mike Kunkel – American Auto Salvage- -Director-At- Large An event at a yard that is providing a solid educational program for salespeople and managers that has a trade show built around it is a great idea. The vendors and attendees get quality time and learn things that improve their performance. That is a lot of BANG for a small investment. Barry Rubin – American Auto Salvage- -District Two Director October 11-12, 2013 k Mar Your r! nda Cale Technology • Networking • Legislative Issues • Regulatory Requirements • Seminars • Industry Developments • Equipment TARA $99.00 Room Block RADISSON Fossil Creek – Ft. Worth More Info online www.texasara.com The Enviro-Rack Auto Fluid Removal & Dismantling Station “Keeping It Off The Ground” Vacuum System with every Enviro-Rack purchase Coupon good through April 30, 2013 The Enviro-Rack is the first and only portable fully self-contained fluid removal system on the market. We offer all steel tanks along with a grated catwalk twalk for fo operator safety. sa saf afet e y. Underneath ety Under derrne rneath n at the th he catwalk catw twalk is a 249-gallon catch pan and also a 360-gallon tank to catch any spills. No other system on the market comes close to the Enviro-Rack. This unit meets EPA and state level regulations concerning fluid removal. The Enviro-Rack is totally air operated. There are no gasoline or electric motors that could create a spark. The Enviro-Rack is a safe system that 5 offers complete fluid removal in less than minutes. Perfect drain rack for the auto recycler and parts dismantler! Over 45 Years’ Experience! Iron Ax, Inc. Web Site: www.ironax.com E-mail: [email protected] Wadley, Georgia Toll-free: 877-247-6629 Fax: 478-252-9030 All Enviro-Racks are made in America with American steel for American-sized cars! IRON PACK BALER Remote Control • Automatic Cycle All it takes is ONE minute to bale a car! EXCAVATOR | IRON AX SHEAR PACKAGES All shears feature 360° continuous rotation. MATERIAL HANDLERS For quick, constant, and consistent scrap-handling applications that require extensive reach, maximum visibility and stability, nothing can compare to a material handler that we design and produce. ASK ABOUT OUR GRAPPLE SELECTION SPECIAL RATES, BUY NOW OTHER MACHINES AVAILABLE EQUIPMENT FROM IRONAX May/June 2013 17 INDUSTRY NEWS Tech Knowledge By: Andrew MacDonald A Case of Range Anxiety – Battery Recycling These Days I recently returned from an ARA meeting in Fort Myers, Florida. Not only was my plane delayed to a 3 a.m. arrival time, but my luggage got lost and when I got to my car the gas gauge read empty and the dash said I had zero kilometer range left. I remembered that 5 days prior, tight for time, I had driven with zero kilometers left about ten kilometers. I also realized that at this late hour, the nearest gas station was not for at least another ten kilometers. It’s at this point I start wondering how much fuel is actually left in the tank and how much energy I would be able to extract from that fuel. This concept is known as Energy Density. It’s how much energy is in a given volume of “stuff.” Now for traditional combustion engines, the “stuff” is gasoline or diesel, and the magic number is 10. You can get about 10 kWh for every liter of fuel you have. When it comes to electric vehicle batteries, energy density is the main reason they are taking so long to come to market. The more efficient Nickel Metal Hydride (NiMH) batteries only get about 0.2kWh for every liter of material (only 1 – 2% of gasoline!). Most hybrid vehicles to date use NiMH batteries. Some of the newer electric vehicles on the market (such as the Canadian made Rav4 EV) use lithium ion batteries which can have upwards of 0.4 kWh, still only a fraction of the energy storage available in gasoline. Despite this, there is still a lot of energy and risk for people working with these batteries. Getting burned by only 1% of your gas tank is still a pretty bad burn; batteries have the same amount of energy but in the form of 273V electricity. Core Questions The main questions we are tackling in the ARA Technical Advisory Committee are: 1) How do you safely de-power the batteries? 2) How do you dismantle the vehicles safely? 3) How do you test the battery to know if it’s good to sell for resale or repurposing? 4) What are the safe shipping and handling procedures? and 5) Who will buy the materials for recycling (hopefully at a profit)?First, there are available resources for first responders on how to identify where the components of hybrid vehicles can be found (battery, motor, capacitor, high voltage cables, etc.) and how to quickly cut the power. I have two apps on my phone – QRG from the National Alternative Fuels Training Consortium, and Extricate from Moditech Rescue Solutions – both have detailed schematics for all makes and models. The dismantling question is not as easy to answer. ARA’s Hybrid Vehicle Dismantling Guide details many May/June 2013 18 INDUSTRY NEWS makes and models with safety procedures for dismantling. OEMs such as Toyota have set up a Web site (https://techinfo.toyota.com) with information on how to safely disassemble Toyota hybrid vehicles. GM has gone a step further on www.recyclemybattery.com by including the disabling/dismantling information, and recommendations for storage, shipping, and handling. Testing the battery to know if it’s good to sell for resale or repurposing is, well, currently expensive. There is some equipment on the market that can tell you the state of health, charge, and de-power GRX-5100 EV/ HEV Battery Service Tool that can de-power, balance, and charge the batteries. It comes with many adapters for various vehicle connections. The problem in the auto recycling industry is that we usually don’t receive vehicles in good working order. How can we safely remove the battery and test it as a stand-alone unit for things like remaining charge, capacity, and number of remaining charge cycles? All of these items would tell us whether the battery is good for reuse or repurposing, or whether to sell it to a scrap recycler. Shipping and handling is currently being addressed by the OEMs in collaboration with the battery recycling companies and the ARA. Considerable factors are battery shelf life, proper storage temperatures, and is there a minimum charge, just to name a few. Powering Up Profit So what does all of this have to do with energy density? It is one of the reasons why recycling hybrid and EV batteries may prove difficult to make profitable – let alone financially neutral. Low energy density means batteries are big and heavy. Given their sheer size and weight, shipping them to a battery recycling processor can be very expensive. Another issue may be the materials themselves. The “M” in NiMH stands for metal, which is a compound of a rare earth mixture and nickel, cobalt, manganese and/or aluminum. These materials have value that should be able to be recycled for a profit. Lithium-ion batteries contain a lithium compound; lithium is a plentiful resource and therefore not worth as much on the open market The ARA will continue to work with the OEMs and battery recycling industry to figure out all the best practices. Ideally we’d all like to turn a profit on them. Oh, in case you were wondering about the end of my story, I made it to the gas station, and eventually home, but I sure didn’t make it to work on Monday. Andrew MacDonald is an owner of Maritime Auto Parts, and Chair of ARA’s Technical AdvisoryCommittee. Formerly, from 2007-2010 he worked with Toyota in Quality Control Engineering on the Toyota Rav-4 at TMMC-Canada. Reprinted with permission of ARA ARA Direct Salvage Acquisition ARADirect is a subsidiary of ARA Product Services, LLC. ARADirect is the newest source for salvage and damaged vehicles for the automotive recycling industry. There is no cost to you to sign up - the benefit to you is gaining the ability to bid on and secure the vehicles you need to continue to grow your business. Membership on the site is for professionals within the automotive recycling industry. ARADirect is the solution for salvage acquisition for members of ARA and affiliated automotive recycling associations. ARADirect, in conjunction with the Automotive Recyclers Association (ARA) global membership and partnership with Alteso Group, provides ARA members and the automotive recycling industry multiple options within the platform to address opportunities with various insurance companies, wholesalers, fleets, franchise dealers and others in a manner that significantly changes the means by which members’ vehicle acquisition demands can be met. For more information contact us at [email protected]. Reprinted With Permission of ARA TARA Fighting for the Rights of Automotive Recyclers Since 1965 Date:___________________ PRIMARY Yard Name:________________________________________________________________________ Address:______________________________________________________________________________________________ City: ________________________________County:______________________ State:______________ ZIP Code:__________ Business Phone: ( )________________________________ FAX: ( )___________________________________ E-Mail: _____________________________________________Web site: __________________________________________ Company Owner/Manager: ____________________________________Title: _____________________________________ TDLR Used Auto Parts Recycler’s License No: _________________________________________ Expiration: ____________ TCEQ Storm Water Permit Number: ______________________________________________________________________ Specify Company Type: r Sole Proprietorship r Partnership/Type__________________________ r Corporation/Type_______________ r Other/Type____________________________ ADDITIONAL Yard Name:_____________________________________________________________________ Address: _____________________________________________________________________________________________ City: ________________________________County:______________________ State:______________ ZIP Code:__________ Business Phone: ( )________________________________ FAX: ( ) __________________________________ E-Mail: _____________________________________________ Web site: __________________________________________ Company Owner/Manager: ____________________________________Title: _____________________________________ TDLR Used Auto Parts Recycler’s License No.: _________________________________________ Expiration: ____________ TCEQ Storm Water Permit Number: ________________________________________________________________ Please indicate category below: r Direct Primary Member $325.00 per year r Additional Yard(s) $100.00 per yard/per year r Associate Member $325.00 per year r Affiliate Member $325.00 per year Please attach information for all additional yards Payment Information r Check Enclosed (payable to TARA) r Master Card r Visa r Discover r American Express r Automatic Monthly Credit Card Payment: $28.50 per month (Payment includes a $1.42 a monthly credit card processing fee for a total of $342 annually. Charges will continue on a monthly basis and membership will automatically renew unless written notice of cancellation is received 30 days prior to monthly charge.) Please complete automatic authorization form if paying by credit card Card # _____________________________________ Verification Code:______________Expiration Date:_______________ PRINT Name of Cardholder:____________________________________________________________________________ Signature of Cardholder:________________________________________________________________________________ I pledge that my company will do everything in its power to comply with all laws and regulations regarding the automotive and dismantling industry. If there is a law or regulation that is unjust, I will work with TARA and within the system to correct it. I will operate my business to make a profit. I will treat the public fairly in all dealings. I will work diligently to improve the image of the automotive dismantling industry and support fellow recyclers and TARA efforts. I understand and agree that this membership is not transferable, and any association sign, emblem or other insignia issued to me is done so on a lease basis while a member is in good standing. The undersigned hereby applies for membership in the Texas Automotive Recyclers Association and agrees to be bound by its bylaws accordingly. By-Laws are available at www.texasara.com Signature: ________________________________________________________________Date:_____________________ Title:____________________________________________________________________ MEMBERSHIP APPLICATION For Texas Automotive Recyclers Association (PLEASE PRINT) Return to: TARA c/o Cheryll Lambright PO Box 842084 Houston,TX 77284 TEL: 800-710-8272 • FAX:713-461-1515 www.texasara.com [email protected] 20 May/June 2013 INDUSTRY NEWS Your TARA Membership Saves YOU Money on Grainger By: Michelle Keadle-Taylor Did you know that as a TARA member you can automatically save lots of money by accessing Grainger through the BizUnite? The best part is that there is no catch to get the savings – it’s free as an added benefit of TARA membership. Since TARA is an Affiliate Chapter of ARA, all TARA members are eligible for this benefit and many more from BizUnite As Michelle Keadle-Taylor, points out in Plugged In article in the ARA Recycling Magazine: “BizUnite was established in 2007 as a division of CCA Global Partners. BizUnite was founded to provide their cooperative members with discounted services. They then began offering their services to any cooperative or association that fits their member-centric business model, comprised of four core industries, including the automotive industry. BizUnite partnered with ARA in 2010 to offer ARA members and its affiliate chapters access to global discounts on all kind of products and services through the Automotive Recyclers Association Marketplace. BizUnite’s focus is to offer core programs, such as Grainger whose product line has expanded to more than 1 million products and repair parts, that will benefit ARA members the most. Grainger is one of the most popular benefit offerings from the ARA Marketplace on BizUnite. “The average ARA member who is enrolled in the Grainger program is spending approximately $2,500 per year,” said Veronica Pratt, BizUnite Member Services Representative. “They would have spent considerably more without the program discounts. It’s a highly adopted program among ARA members and 75% of the ARA members who are signed up for this program use it regularly.” Grainger offers products that keep businesses running smoothly, including lighting, motors, cleaning supplies, material handling, hand and power tools, security and safety, pumps, electrical, and now a complete line of fasteners and fleet and vehicle maintenance products. The program offers ARA members: • A 5% discount on all Grainger catalog items. • Substantial savings for all members, no matter what your business size or segment. • Hundreds of items with additional discounts including seasonal items and com- monly purchased office and break room supplies. • Free standard shipping on stocked, catalog items. Free standard ground freight; other charges apply for other freight services such as expedited delivery, sourced products, shipments to outside U.S. or other special handling by the carrier. “The exciting part about the Grainger program is that ARA members (TARA members) don’t have to do anything except contact me to enroll and they will get additional savings,” said Pratt. “Some of the best benefits are the immediate savings on shipping that ARA members will experience. If a recycler is using various companies such as Grainger and their competitors to fulfill their supplies, they will find that by using Grainger for all their supplies, they will experience substantial savings through this program.” In addition to the savings received from discounts and free shipping, Grainger offers the following benefits: • Next Day Shipping – Available on 99% of all orders, those received by 4 p.m. are shipped the following day. • 24/7 Emergency service. • One stop sourcing program for all your maintenance, repair, and operations (MRO) Parts and Supplies. • 420 local branches. • Dedicated team of Local Brand Managers and Specialists for all your questions and requirements. Grainger offers additional resources such as energy savings and sustainability programs, inventory management, a comprehensive safety program and a Web site that makes one-stop shopping and ordering fast and easy. “It’s important to note that our program with Grainger offers exclusive discounts to ARA members that are not offered to other businesses,” said Pratt. “If an ARA member already has an account with Grainger, all they have to do is provide me with their business and account information and I will have Grainger link them to the discounted program. If a member doesn’t have a Grainger account, we can set them up with one and then they will have access to all the savings too. The only thing ARA members have to do is contact me at [email protected] or call me at (603) 628-2337.” Michelle Keadle-Taylor is a freelance writer based in Northern Virginia. Reprinted With Permission of ARA TARA0513 The Texas Automotive Recycling Report RJ McClellan, Inc. 445 Broadway Avenue #5 St. Paul Park, MN 55071 Change Service Requested PRESORTED STANDARD U.S. POSTAGE PAID Twin Cities, MN Permit No. 7911
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