Modified RFP for Information and communication Technology

DELHI DEVELOPMENT AUTHORITY
Modified Request for
Proposal
for
‘Information and Communication
Technology enabled services for
processing of land pooling
applications till issuance of
occupancy certificate’
24 April 2015
1
Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Disclaimer
1. Though adequate care has been taken in preparation of this Request for Proposal
(RFP) document, bidders submitting the proposals in response should satisfy itself that
the information provided in this document is complete in all respects.
2. Delhi Development Authority (DDA), Government of India does not make any
representation or warranty as to the accuracy, reliability or completeness of the
information in this document.
3. Neither DDA nor its employees will have any liability to any prospective Advisory
Company/ Firm or any other person under the law of contract, tort, the principles of
restitution or unjust enrichment or otherwise for any loss, expense or damage which
may arise from or be incurred or suffered in connection with anything contained in this
document, any matter deemed to form part of this document, the award of the
assignment, information or any other information supplied by or on behalf of DDA or
their employees, to any advisor or otherwise arising in any way from the selection
process for the assignment.
4. DDA reserves the right to withhold or withdraw the process at any stage with intimation
to all who submitted the proposal.
5. DDA reserves the right, without any obligation or liability, to accept or reject any or all
the bids at any stage of the process, to cancel or modify the process or change/ modify/
amend any or all provisions of this document, at any time, without assigning any reason
whatsoever.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Abbreviations and definitions
DDA
ICT
IT
RFP
MPD
ZDP
Assignment
Delhi Development Authority
Information and Communication Technology
Information Technology
Request for Proposal
Master Plan of Delhi
Zonal Development Plan
Services rendered by consultancy firm to DDA for Information and
Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Applicant/
firm/company/agency having experience in solution development
Bidder/Consultancy and/or product customization, integration, capacity building and
firm
implementation support as Total Solution Provider (TSP) for
processing for the land pooling applications through ICT enabled
services
DE
Developer Entity (DE) means an individual land owner or a group of
land owners voluntarily agreeing to participate in land pooling
pursuant to an agreement.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Table of Contents
Chapter 1: CONTEXT ……………..…………….…………………………………………. 5
1.1 BACKGROUND………………………………….................................……………….. 5
1.2 SCHEDULE FOR SUBMISSION OF THE PROPOSAL……………………………….6
Chapter 2: ELIGIBILITY CRITERIA.…………….………………………..…………………7
2.1 TECHNICAL CRITERIA………………...............................……………………………7
2.2 FINANCIAL CRITERIA ……………………………………………………………………8
2.3 SECURITY CRITERIA …………………………………………………………………….8
2.4 SYSTEM SOFTWARE CRITERIA……………………………………………………….9
2.5AUTOMATION OF MPD PLANNING NORMS AND BUILDING BYE-LAWS……….10
2.6PROFESSIONAL CRITERIA……………………………………………………………..10
Chapter 3: EVALUATION OF BIDS …..........................................................................12
3.1 STAGE I- TECHNICAL EVALUATION………………………………….…...................12
3.2 STAGE II- FINANCIAL EVALUATION……………………………….….......................13
Chapter 4: SCOPE OF WORK …...................................................................................14
Chapter 5: OTHER BIDDING TERMS……………………...............................................18
5.1 GENERAL TERMS & CONDITIONS ……………………………………………...........18
5.2 PREPARATION AND SUBMISSION OF PROPOSAL. ............................................18
5.3 CORRUPT OR FRAUDULENT PRACTICES ……………………………...…............18
5.4 PERFORMANCE SECURITY …………………………………………………………...19
Chapter6: TECHNICAL PROPOSAL - STANDARD FORMS…....................................20
Chapter7: FINANCIAL PROPOSAL FORMAT.............................................................26
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Chapter 1: Context
1.1
Background
1.1.1
The Master Plan of Delhi 2021 (MPD) has proposed a new approach to
development of the proposed urbanisable areas in Delhi. In order to optimally
utilize all available resources, public and private, in land assembly, infrastructure
development and housing, a new approach of land aggregation based on Land
Pooling and owner’s participation has been formulated as an alternative to
traditional, large scale land acquisition and development by the Government.
1.1.2
The Delhi Development Authority (DDA) has been mandated to undertake the
urbanization of an area of about 20,000-24,000 ha. which will accommodate a
population of 5mn, through the land pooling policy as per the Master Plan of Delhi
2021 (MPD). The policy has been notified vide S.O. 2687 (E) dt. 5th September
2013 and will be applicable in the planning zones K-I, L, N and P-II, for which
zonal development plans (ZDP) have been approved. The details of the land
pooling policy can be accessed at the DDA website.
1.1.3
Under this Policy, the private sector would be responsible for voluntary assembly
of land which they would make available to DDA for reconstitution based on the
Master Plan and ZDP. Once DDA hands back the private land owners /
developers their share of the original land in reconstituted form, the latter would
undertake internal planning, development of internal infrastructure and housing
and other facilities as per the MPD and respective ZDP.
1.1.4
DDA will be responsible for overall planning and reconstitution of land parcels,
development of Master Plan level infrastructure in a time bound manner,
acquisition of left out land pockets necessary for contiguous development, and
overall facilitation to encourage the participation of the private sector.
1.1.5
Preparations are in the final stages to launch and operationalise this policy
through regulations. These regulations elaborate the procedure for scrutiny,
examination and processing of land pooling applications as per planning and
design criteria with other essentials of land pooling. DDA is envisaging Single
Window System to encourage expeditious implementation of the policy.
1.1.6
In compliance to e-governance, DDA is envisaging to deliver services to citizens
in a convenient, efficient and transparent manner. DDA wants to appoint reputed
registered consultancy firm/company/agency having experience in solution
development and/or product customization, integration, capacity building and
implementation support as Total Solution Provider (TSP) for processing for the
land pooling applications through ICT enabled services.
1.1.6
ICT enabled services shall take care of online applications and initimation of
status of application on all the stages formulated in the scope of work through sms
and emails. This shall not only streamline the entire process of pooling through
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
record management but also shall quicken it in time bound manner. Accordingly,
this Request for Proposal (RFP) is issued to select a consultancy firm.
1.1.7
The Consultancy firm is not envisaged to be involved in procurement of goods
and services for specific projects, including the ones emanating from the land
pooling program.
1.1.8
The Consultancy firm and/ or any of its affiliates will not be allowed to participate
in the downstream opportunities.
1.2
Schedule for submission of the Proposal
Release of this RFP (available on DDA website)
05 March 2015
Deadline for submission of queries in this RFP 1700 Hours on 06.04.2015
online at [email protected] your
name, address, phone no, subject and query in
clarity or call at 011-23378288, Extn. 383.
Pre-bid
meeting
at
the
Chamber
of 1500 Hours on 16.04.2015
Commissioner (LD), 4th Floor, ‘B’ Block, Vikas
Sadan, INA, New Delhi-110023
Deadline for Proposal submission in hard copy 1500 Hours on 06.05.2015
format at the office of Commissioner (LD), 4th
Floor, ‘B’ Block, Vikas Sadan, INA, New Delhi110023.
Opening of Technical Bid at the Chamber of 1530 Hours on 06.05.2015
Commissioner (LD), 4th Floor, ‘B’ Block, Vikas
Sadan, INA, New Delhi-110023.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Chapter 2: Eligibility Criteria
To be eligible for evaluation of its proposal, the applicant should fulfill all of the
following conditions:
2.1
Technical Criteria
The applicant should have experience of providing ICT enabled services to a
Government Authority/ Public sector organization in at least 10 projects for
introducing and maintaining online procedures preferably in the field of urban
planning and design development. The applicant should provide documentary
proof of each completed project in the form of a certificate from client.
For the purpose of evaluation, the ICT enabled consultancy services shall mean;
solution development and/or product customization, integration, capacity building
and implementation support as Total Solution Provider (TSP) for efficacious
implementation of the policy including following:
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Registered under the Indian Companies Act and/or a premier Governmental, semigovernmental, autonomous and/or corporate body involved in the research and
developmental activities concerning development of software. Build capacity within
the organization for the smooth adoption of ICT enabled service delivery to the
citizens including change management
The system adopted shall help in attaining the e-Governance by supplying all
electronic versions of the documents and in standardizing the building drawing plan
process reducing occurrence of manual errors during scrutiny.
Automation of the processes, approvals, feedbacks, report generation,
standardization and transparency.
The system adopted shall speed up the procedure of receiving, scrutiny,
examination and processing of land pooling applications.
Bidder should have a valid ISO 9001-2008 certification.
The information of the pending application at each stage will be available through
the system.
Software Solution Proposed should have been implemented in atleast 1 Local
Body/ Authority/ PSU for at least 1 year. Purchase/Work order for the same have to
be submitted in support. At least 100 building Plan approval has been processed
using the software at various locations or shall have handled an area of more than
50 Ha in a city in India.
Completion certificate for the awarded project to be submitted from atleast one
organization.
Integrate the entire organizational workflows from beginning to the final
dispatch/issue of occupancy certificate across the zones with the effective use of
ICT for better service delivery to the citizens
Refine and define the processes to make the service delivery simple and
convenient to the citizen and to all stakeholders in the system
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
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2.2
The system should automatically scrutinize at the layout plan level and building
plan approval stage, building and layout plans and generate tables like land return,
area statement, FAR table per building, summary of FAR calculations, opening
schedules, water/parking calculations, triangulation area for plot, area block
diagram with dimension, required margin regions, coverage per building etc
The system should identify the master plan/zonal plan/sector plan land uses,
location and verified them against the details available in the GIS system.
Maintain the solution for a period of one year post handholding stage with a core
team of technical and operational staff as a mix of on-site and off-site support
model
Maintain confidentiality of the vital information so received during the process.
Bidder shall enclose copies of work orders/ purchase order/ certificates/
agreements from clients in support. Project without proof of experience shall not be
considered for evaluation.
Financial Criteria
The Bidder should have had a minimum average annual turnover of Rs. 2 crores
(Two Crores) during the last 3 financial years as evidenced by the relevant
financial statements and audited accounts of the company. For avoidance of doubt,
the professional fees hereinafter refer to fees received by the applicant for
providing consultancy services full time/ equivalent projects to its clients. In the
case of a Consortium, the Lead member for the Consortium is required to meet the
above condition. The Consortium will be allowed to form as a Special Purpose
Vehicle (SPV) where the minimum holding of the lead partner should be 51%.
2.3
Security Criteria
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The system should be able to Define Roles for all users in the workflow
The system should be able to Define rights to the application features for each of
the roles
The system should be able to provide log for Time and user stamping of each
usage
The system should be able to prevent unauthorized access to servers and network
log should be maintained for all the transactions handled
The System should provide an end-to-end security model that protects data.
Security systems should be commensurate with the overall sensitivity of the
database and contents Audit trail will be monitored.
The system should have controls incorporated in to ensure that the databases are
not tampered/ altered/ modified/ deleted, except updating the records
Users should be allotted login user-id and password to fix up accountability for
transactions carried out.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
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2.4
The system should support digital Signatures to make the document and
certificates authentic. Various Database level Security provisions should be
implemented.
The system should ensure security of the Plans approved by authorities used by
the system. This will include storing approved files which will be non-editable,
storing the approval information in database in secured manner
Security system to prevent activities like hacking in the Database should be
suggested
System Software Criteria
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The Bidder should be O.E.M. or Authorized Dealer /Implementation partner of
Software Product proposed for this project.
The software should have its own MIS report generation and to be integrated with
master MIS dashboard. The existing report system of DDA building department
has to be studied and modified if necessary
The system should be able to Incorporate the sanctioning order including the
relevant application numbers, date in the soft copy itself after the plan is
sanctioned which is full proof and shall not be able to be tampered or altered by
any body
The system should be able to create a comprehensive decision support system
based on transaction date.
The software shall read the soft copies of the drawings submitted in a standard
sized format which consultancy firm shall educate applicants with and validate it for
DDA requirements. If the proposals in the drawings are not as per permissible
rules and regulations, the software shall indicate the errors and give a report for
rectification
The software shall be web based and shall be used concurrently in as many
locations at which accessed.
The software shall be web enabled and built on 3 tier internet and shall be
accessible to all official locations over a Broadband/VPN/ Lease Line connection
The software architecture shall allow clustering to ensure scalability as the usage
of system keeps increasing over time. The DDA shall reserve the right to deploy
additional servers on an as-required basis
Some data as desired by the DDA shall also be accessible to citizens directly
through internet
An on-line help module should be available which shall provide detailed help for
each process/report of the Application
The proposals should be acknowledged from Clients and site visit dates and
further approval schedule is to be given to the DE/architects/client on the spot. An
SMS/EMAIL may also to be sent to architect and concerned Field staff. If there is
any cancellation on site visit they may be informed through SMS to avoid
unnecessary wastage of time.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
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2.5
Automation of MPD-2021planning norms and Building Bye Laws
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2.6
The acknowledgment letters, approval letters, deviation or the rejection letters
should be system generated
The approval workflow should be as per the work flow being followed by DDA
hierarchy and workflow rules should be flexible enough to change as desired
Related MIS and exceptional reports should be developed based on the plans
passed, Pending proposals, Delayed approvals and revenue generated, etc. as per
DDA requirement
The applicant’s/architect’s/ client plan in soft copy in Autocad(R)should be mapped
with the planning norms of MPD-2021 and unified building byelaws
Module/utility should be developed and provided for the Architects for preparation
of plan as per the requirement of the software. This utility could be an online
resource available to Architects accessible through authentication.
An automated scrutiny report indicating the required / permissible parameters and
the proposed parameters should be evaluated by this module/utility. These reports
are later sent to higher authorities for approval and to make the approval status
available online.
The client/ Architect should be able to review the status of approval online.
There should be uniformity in approval process throughout DDA with proper status
tracking of the proposals
Architect/ client’s line drawing in software should be read andarea calculation sheet
is to be system generated to eliminate the human errors.
An automated scrutiny report indicating the required/permissible parameters and
the proposed parameters is to be tabled including status of each rule whether
passed or failed.
There should be system generated list highlighting the entities on which the plan is
failing, thereby enabling the authorities to prepare objection list and inform the
client to take necessary actions
Auto-Detection of structures in the drawing based on usage (e.g. Residential or
Commercial) and also auto detection of High-rise Bldg. or Low-rise Bldg
Auto generation of FAR, Area statement and Schedule of opening
Generation of plot area & plot area calculation for cross verification with system
entered value by triangulation and other parameters of buildings and constructions
Generation of Failed entity report and marking the same on the drawing
Plotting of drawing submitted by Architect and processed through software in non
editable format
Professional Criteria
The applicant for this RFP should have sufficient staff of skilled professionals and
supporting staff in the field of Architecture, Urban & Regional planning (Town
Planning), Information Technology, Structural Engineering, Landscape, Civil
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Engineering, Land & Revenue records etc. The applicant is required to put a
proposal (organization chart) for deployment of dedicated team to handle the task
of automation of land pooling in an area of 20,000 Ha to 24,000 Ha of land.
Detailed team structure with key professionals and their responsibilities
should be elaborated in the proposal.
Administrator level person should be having minimum MCA/ B.E/B.Tech.
qualification with 2 years experience for the related services on successful Go-Live
of any application module. Applicant shall keep One (1) Software Operator with
DDA for additional One (1) year post pooling is declared closed by DDA to assist
and run the software at DDA and One (1) system administrator for One (1) year for
yearly maintenance & support of the above said software and modules, annual
technical support for abovementioned software & modules, entering historical data
in the system related to ownership and land revenue records with the help of GIS
maps and records so available with DDA.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Chapter 3: Evaluation of bids
The evaluation of the bid would be carried out in two stages:
3.1
Stage I- Technical Evaluation
Technical evaluation of the bid would be carried out applying the evaluation criteria
specified below. Combined Quality and Cost Based Selection method (CQCBS)
will be followed during the evaluation stage. Each respective technical bid will be
attributed a technical score as per following breakup:
S.No. Description
Marks
1
Financial capability of the applicant
20
2
Specific experience of the consultancy firm in
online system – experience in carrying out similar
assignments of eligible projects in the last ten years
40
3
Project understanding, approach & methodology (to
be evaluated by Committee based on presentation
of the proposal)
15
4
Overall solution design, architecture, workflow &
interface with the optimum hardware requirement to
meet the application. (evaluation based on
Technical
Proposal
submitted
and
live
demonstration of product)
Total
25
100
Based on the evaluation of technical bids, the bidders shall be ranked highest to
lowest technical score (St) in accordance with the total marks obtained. The
eligible bidders shall try to ensure technical bid score of minimum 70%. The
number of applicants ranked on the basis of technical scores, not more than Five
(05) shall be prequalified and shortlisted for financial evaluation in the second
stage.
3.2
Stage II- Financial Evaluation
The financial proposals of the firms which are not pre-qualified and shortlisted shall
not be opened. The financial evaluation shall be carried out by assigning a financial
score (Sf) to each financial proposal. The lowest financial proposal (FM) will be
given a financial score (Sf) of 100 Marks. The financial scores (Sf) of the other
financial proposals will be determined using the following formula;
(Sf = 100 x FM / F, in which Sf is the financial score, FM is the lowest price, and F
is the price of the proposal (in INR) under consideration)
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Proposals will be finally ranked in accordance with their combined technical (St)
and financial (Sf) scores;
S = St x Tw + Sf x Fw
Where S is the combined score and Tw and Fw are the weights assigned to
technical proposal and financial proposal that shall be 0.80 and 0.20 respectively.
3.3
Evaluation and Scoring
Sl.
Parameter
Score
No.
(Marks)
A
FINANCIAL CAPABILITY (MAX. 20 MARKS)
Min. average annual turnover of Rs. 2 crores (Two Crores) during the last 3
financial years
i)
INR 2 crores to 5 crores
10
ii)
INR 5 to10 crores
15
iii)
INR above 10 crores
20
B
TECHNICAL CAPABILITY (MAX. 40 MARKS)
i)
Software Solution Proposed should have been implemented in 10
at least 1 Local Body/ Authority/ PSU for atleast 1 year- 5
marks.
- plus one mark for every additional project under
implementation for more than 1 year (Max. 10 Marks)
ii)
Experience in handling revenue records and GIS based maps- Atleast 5 projects (Completed/ongoing) - 5 Marks
-plus
one
mark
for
every
addl.
project
(completed/ongoing),(max. marks 10)
At least
-100 building Plan approval/ handled area of 50 ha. – 2 marks.
- 200 building Plan approval/ handled area of 100 ha. – 4
marks.
- 300 building Plan approval/ handled area of 150 ha. – 6
marks.
- 400 building Plan approval/ handled area of 200 ha. – 8
marks.
- 500 building Plan approval/ handled area of 250 ha. – 10
marks.
Experience in more than 2 Ha layout plan examination
Total
iii)
v)
C
D
10
10
10
(MAX. 40
MARKS)
APPROACH METHODOLGY, WORK PROGRAMME AND MANPOWER
RESOURCES
(MAX 15 MARKS)
Overall solution design, architecture, workflow & interface with the optimum
hardware requirement to meet the application. (evaluation based on
Technical Proposal submitted and live demonstration of product.)
(MAX. 25 MARKS)
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Chapter 4: Scope of Work
The Consultancy firm shall provide all services for automation of land pooling
process from application receipt stage till issue of occupancy certificates and its
maintenance 1 year post issue of occupancy certificates stage shall include, but
not be limited to,
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Formulation of online system for accepting land pooling applications (Zero
paper use)
o
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o
o
o
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o
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Calling applications on web portal
Scrutinizing applications as per terms and conditions provided in the
approved regulations
Preparing data of all eligible and rejected applications.
Intimating rejected applications for reasons thereof through sms and email.
Coordination with land pooling cell in strict following of applications criteria
Logical grouping of applications chronologically month-wise following the
opening of the Scheme with provision of unique id numbers to eligible
applications as per land assembled category, eligible land return share,
priority and date and time of application received
Closure of application calling stage.
Issuing ‘Land Share Certificate’ (LSC)o
Facilitate in mapping pooled land on
superimposed on shajra map on GIS portal
zonal
development
plans
 Assessing total area pooled (in Ha) in each sector
 Highlighting sectors with 55% participation and more as eligible sectors
and suggesting the planning and design consultants for their immediate
layout plan preparations.
 Eligible sectors to be initiated on DDA website for public reference.
 Assistance in initiating unpooled land for acquisition through direct
purchase and negotiation.
o
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Issuing Land Share certificate to eligible applicants with digital signatures of
authority, in eligible sectors stating exact land return share in residential,
commercial and PSP use and its intimation through sms and email.
Issuing ‘Provisional Development License’ (PDL)o
Devising fair & transparent mechanism for allocation of final plot by a draw
of lots system in the respective categories based on month wise priority
listing of applications
 After the designing stage, assigning plots to the eligible applicants as
per priority, category and LSC no. given
 Co-ordination with applicants (through sms and email) and planning
agency toexercise right to choose a plot or plots from the available
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
category of the plots in the respective draw of lots as per their priority
number.
 Issuing PDL i.e. final allotments with digital signatures of authority
through sms and email
o
Physical possession of original land by DDA
 PDL online receipt along with DE’s final plot no. area, location, landuses
must also provide DE with date and time for physical handover of
his/her original land to DD . Bidders shall arrange for procurement of all
original documents related to land offered under pooling and organize
for site visit accordingly with DE and DDA officials.
 Mapping of land under DDA possession (after physical handover) to
execute pooling on zonal development plans superimposed on shajra
map.
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Issuing ‘Final Development License’ (FDL)o
o
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o
o
o
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o
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Calling applications on web portal as per LSC No. and PDL No.
Scrutinizing applications as per terms and conditions provided in the
approved regulations and physical possession of DE original land share.
Preparing data of all eligible and rejected applications.
Intimating rejected applications for reasons thereof through sms and email.
Coordination with land pooling cell in strict following of applications criteria
(requisite documents for applying for FDL)
Examining whether the applicable fee/charges have been deposited by DE
to DDA electronically and whether it has been recouped.
Assistance to Planning and designing team in the layout plan (concept
plan) scrutiny
Issuing FDL i.e. Final Development License both as paper document
through post as well as electronic receipt through sms and email with digital
signatures.
Up keeping the FDL record on web portal.
Issuing ‘Transfer of Development Rights’ (TDR)o
o
o
o
o
o
o
Calling applications for TDR certificate from owner of a land whose size is
less than 2 Ha and which land is essential for infrastructure development
Scrutinizing applications as per terms and conditions provided in the
approved regulations and physical possession of DE original land share.
Preparing data of all eligible and rejected applications.
Intimating rejected applications for reasons thereof through sms and email.
Coordination with land pooling cell in strict following of applications criteria
(requisite documents for applying for TDR)
Mapping of land under DDA possession through TDR mechanism (after
physical handover) to execute pooling on zonal development plans
superimposed on shajra map.
Issuing TDR certificates (residential use coupons @ 1000 sq.m. each)
to eligible applicants both as paper document through post as well as
electronic receipt through sms and email with digital signatures.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
o
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Facilitating Single Window System
o
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Upkeeping the TDR record on web portal.
Assistance in flow of information within single window system with the
cooperation of other authorities/agencies for according expeditious
clearances and approval of Layout/Building Plans.
Layout & building plan approvals and issuing of occupancy certificates
through installing requisite softwareo
o
o
o
o
o
o
o
o
o
o
Study the existing system for the approval of building plan proposals in
DDA including the method, software and formats being used currently for
sanctioning the building plans.
Preparation, submission and get approval of the System Requirement
Study (SRS) and proposed solution for Automating the Building Plan
Approval System for from the authorities of DDA.
The Bidder will make an SRS and devise a system to incorporate best
methods and practices along with the present pattern of flow of data and file
to map the approval process.
The approved latest unified Building By-Laws and MPD-2021 norms of
DDA shall be automated.
The system will be developed in which necessary data and soft copy of the
drawing in AutoCAD® will be submitted.
Design and development of the work flow for the scrutiny of the plans at all
locations of DDA.
Deployment of the software in a centralized data centre of DDA.
The software shall read the soft copies of the drawings submitted in
Autocad(R) format and validate it for DDA requirements. The software shall
also support submission of scanned copies of drawings, which can
thereafter be manually scrutinized to maintain workflow. If the proposals in
the drawings are not as per permissible rules and regulations, the software
shall indicate the errors and give a report for rectification
Proper user authentication and access control mechanisms will be
implemented to ensure that only authorized users can access a particular
piece of information. Additionally, the system will capable for bio-login to
safeguard and to avoid tampering of information by unauthorized users.
System will be capable of incorporating digital signatures of
applicants/architects etc.
The system will have its own MIS report generation and will be integrated
with master MIS dashboard. The existing report system has to be studied
and modified if necessary.
SMS notification generated by the system about site visit will be given to
building inspector and architect. He will visits the site and if the details in
the submitted proposal doesn’t match with the actual site conditions and
development plan then the proposal is rejected else forwarded to the
console of concerned officer. It will support Palm interface whereby the
visiting building inspector or officer at site will capture site visit report along
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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o

with photograph on the PDA device so that he can update the server
database.
Issuing of occupancy certificates to the completed project both as paper
document through post as well as electronic receipt through sms and email
with digital signatures.
Yearly Maintenance
o
o
The bidder will deploy 2 Software Operator &1System Administrator initially
for 1 Year to assist and run the Online Building Plan Approval System
which can be extended for successive years on mutual consent till the
completion of the assignment.
During this period, the bidder will have the total responsibility for operating,
managing, and updating of all the systems that have been developed,
installed and commissioned of the Services. The Bidder will be responsible
to provide all the resources which will be necessary for successful
management of the systems, and – without limiting the generality of the
foregoing – will be responsible to ensure that the following activities are
undertaken:




Maintenance of hardware;
Backup of recovery operations of hardware and software;
Anti-Virus updating and support;
Continuous or periodic updating of data and information related to all
the modules developed;
 Generation of various reports
 Up-gradation of software as and when required.
o
As the Contract, the bidder will be responsible to conduct workshops and
other training and motivational activities for the DDA personnel, as well as
providing on-the-job training in data entry and verification, preparation of
reports, system maintenance and upgrading, etc.
o
The Bidder will provide periodic system up-gradation and trouble shooting
for long-term sustenance of the system. This will include, inter alia:
 Providing specialized training, as may be required, in all aspects of data
entry and verification, total facilities management, etc., through a
combination of workshops, seminars, tutorials, structured training
programs, etc., away from the normal working environment.
 Imparting on-the-job system operation training to the designated DDA
staff.
 Initial hand holding as well as system maintenance, system updating
and troubleshooting after installation of the system up to the end of the
Contract period.
Note: Building plan approval in the existing areas of DDA is not included in
the scope of work for this RFP. It is strictly for land pooling areas only.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Chapter 5: Other bidding terms
5.1
General terms & conditions
5.1.1
The offers should be made strictly as per the formats enclosed.
5.1.2
The consultancy firm should bear all the costs associated with the preparation and
submission of its proposal and DDA will in no case be responsible or liable for
these costs, regardless of the conduct or outcome of the bidding process.
5.1.3
The consultancy firm is expected to examine all instructions, forms, terms and
conditions and technical specifications in the bidding documents.
5.1.4
Submissions with insufficient information and which do not strictly comply with the
stipulations given above, are liable for rejection.
5.1.5
At any time, prior to the deadline for submission of proposals, DDA may modify
the document/ issue addenda. These addenda shall be posted at the website of
DDA and shall be treated as a part of the documents.
5.1.6
DDA may, at its discretion, extend the deadline for the submission of proposals.
5.1.7
DDA may, at its discretion, abandon the process of the selection associated with
this document anytime.
5.2
Preparation and submission of proposal
5.2.1
The information on the outer sealed envelope should clearly mention: "Proposal
for selection of ICT enabling consultancy firm"
5.2.2
Two inner sealed envelopes should clearly mention
Technical proposal
Financial proposal
5.3
Corrupt or Fraudulent Practices
DDA requires that bidders under this contract observe the highest standard of
ethics. In pursuance of this policy, DDA defines, for the purpose of these
provisions, the terms set forth below as follows:

"Corrupt practice" means the offering, giving, receiving or soliciting of anything of
value to influence the action of a public servant; and

"Fraudulent practice" means a misrepresentation of facts in order to influence the
decision to award the consultancy contract to the detriment of DDA and targeted
stake holders and includes collusive practice among bidders (prior to or after the
proposal submission) designed to establish bid prices at artificial non-competitive
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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levels and to deprive DDA and targeted stake holders of the benefits of free and
open competition.

DDA will reject a proposal for award of consultancy work if it is determined that the
Bidder recommended for award has engaged in corrupt or fraudulent practices in
competing for the contract in question or in concealment of material or fact.

DDA will declare a Bidder ineligible, either indefinitely or for a stated period of time,
to be awarded a contract/ contracts, if it at any time determines that the Bidder has
engaged in corrupt or fraudulent practices in competing for, or in executing the
consultancy contract.

The bidder should not have been declared ‘bankrupt’ by any court of law.

The bidder should not be blacklisted by Central/ State Government
Department/PSU/Government Company. Bidder also should not be under any
legal action for indulging in corrupt practice, fraudulent practice, coercive practice,
undesirable practice or restrictive practice with any Indian Central/ State
Government Department/ PSU/Government Company.

The seat of arbitration/ disputes resolution / settlement shall be at New Delhi.
Arbitration clause will be the part of consultancy agreement to be signed between
DDA and the selected firm.
5.4
5.4.1
Performance Security
The Successful Bidder, for due and faithful performance of its obligations and as a
pre-condition for signing of the advisory agreement with DDA, shall be required to
submit ‘Performance security’ of 5% of its total fee (as mentioned in Chapter7).
This security shall be in the form of a bank guarantee valid upto the signing of
consultancy agreement between DDA and the ICT enabling consultancy firm or 6
months, whichever is later
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Chapter 6: Technical Proposal – Standard Forms
Form 6A: General information and Financials
Form 6B: Bidder's experience
Form 6C: Employee strength
Form 6D: Description of approach, methodology and work plan for performing the
Assignment / job
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Form 6 A
General Information and Financials of the Firm
(To be submitted on firm’s letter head)
[Using the format below, provide information about your firm.]
General information form
1. State whether applying as sole Firm or Lead member of a Consortium:
2. Name of the Company/ Firm: ..................................................................
(Attach an attested photocopy of Certificate of Registration.)
3. Legal status of the Firm:
4. If the applicant is a Lead member of a consortium, furnish the details of each of the
other member firms.
5. Registered Address, telephone, tele-fax in Delhi
………………………………………………………………….…..
………………………………………………………………….…..
6. Contact Person, Designation and Address including email ID
………………………………………………………………….…..
…………………………………………………………….………..
Signature of the Consultant/Authorized representative
.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Financials – Annual Turnover
(To be submitted on Auditor’s letter head)
S. No.
Financial Year
1.
2.
3.
2011-12
2012-13
2013-14
Annual turnover in INR (Crores)
Certificate from the Statutory Auditor
This is to certify that …………………………………………[Name of the applicant]
has received the payments shown above against the respective years on account of
professional fees.
Name of Authorized Signatory:
Designation:
Name of the firm :
(Signature of the Statutory Auditor)
Seal of the Firm
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Form 6 B
Bidder's experience
(To be submitted on firm’s letter head)
[Using the format below, provide information on each assignment for which your firm, and
each Affiliate for this assignment, was legally contracted either individually as a corporate
entity or as one of the major companies within an JV for carrying out consulting services
similar to the ones requested under this assignment.]
Assignment name and project cost:
Approx. value of the contract (in INR in Lacs/
Crore):
Country:
Location within country:
Duration of assignment (months) :
Name of Client:
Total No. of staff-months of the assignment:
Address:
Approx. value of the services provided by your
firm under the contract (in INR in Crore):
Start Date (Month/Year):
Completion Date (Month/Year):
No. of professional staff-months provided by
associated Consultants
Name of Lead Partner:
Name of senior professional staff of your firm
involved and functions performed (indicate
most significant profiles such as Project
Name of Associated Consultants, If Director/Coordinator, Team Leader):
any:
Narrative Description of Project:
(highlight project capital cost in the narration)
Description of actual services provided by your staff within the assignment:
Firm's Name:
Authorized Signature:
Note: For the purpose of evaluation of Bidders INR 60.0 (INR Sixty only) per USD shall be
considered as the applicable currency conversion rate. In case of any other currency the same shall
first be converted to USD as on the date 60 (Sixty) days prior to the proposal due date and the
amount so derived in USD shall be converted in to INR at the aforesaid rate. The conversion rate of
such currency shall be the daily representative exchange rates published by the IMF for the
relevant date.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Form 6 C
Employee strength
(To be submitted on firm’s letter head)
We, ………………………………………………………………….. [Name of the Firm], confirm
that we have at least 50 (Fifty) fulltime resources on our permanent payroll in India as on
31st December 2014.
(Signature of Authorized signatory)
Name of Authorized signatory:
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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Form 6 D
DESCRIPTION OF APPROACH, METHODOLOGY AND WORK PLAN FOR
PERFORMING THE ASSIGNMENT/JOB
(To be submitted on firm’s letter head)
Technical approach, methodology and work plan are key components of the Technical
Proposal. You are suggested to present your Technical Proposal divided into the following
three chapters:
a) Technical Approach and Methodology:
In this chapter you should explain your understanding of the objectives of the
assignment/job, approach to the assignment/job, methodology for carrying out the
activities and obtaining the expected output. You should highlight the problems and their
importance and explain the technical approach you would adopt to address them
b) Work Plan:
The consultant should propose and justify the main activities of the assignment/job, their
content and duration, phasing and interrelations, milestones (including online initimation),
and issuing of licenses at different stages of pooling. The proposed work plan should be
consistent with the technical approach and methodology, showing understanding of the
scope of work and ability to translate them into a feasible working plan.
c) Organization and staffing:
The bidders should propose and justify the structure and composition of your team. You
should list the main disciplines of the assignment, key personnel responsible and
proposed support technical staff.
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
pooling applications till issuance of occupancy certificate
Chapter 7: Financial proposal format
Our professional fee for providing procurement services to DDA under this assignment
shall be a lump sum fee of …………………………………….........[Amount in figures and
words] which shall include out-of-pocket expenses but exclude service tax.
The term of this assignment shall be valid for a period of approximately Fifteen (15) years.
The duration of the land pooling process would be approximately 5 years during which,
there shall be no change in overall fee. After that it can be changed subject to mutual
consent. However, we are expected to complete the land pooling process in a time bound
manner and within a maximum period of five (5) years, unless the same is varied by DDA.
We are expected to provide a team of professionals having requisite skill, experience and
qualifications for carrying out the scope of work and which team shall not, unless
unavoidable, be changed/withdrawn during the entire duration of the scope of work, unless
agreed by DDA.
Our offer shall be valid upto 31st May 2015.
We understand that our fee will be paid in accordance the following milestones:
Payment milestone
Percentage of
total professional
fee
Tentative timelines
Signing of consultancy agreement
between DDA and advisory firm and
installation of the software
Issuing of Land Share Certificate (LSC
and TDR certificates) to all eligible
applicants
Issuing of Provisional Development
License (PDL) to all eligible applicants
Issuing of Final Development License
(FDL) to eligible applicants
Completion of building plan approvals
15%
T
10%
T+ (6+4=10) months
10%
Completion of One (1) year after
successful
completion
of
pooling
process.
Issuing of occupancy certificate to
completed projects
5%
T+ One (01) year and
Four (04) months
T+ Two (02) years and
Four (04) months
T+ Four (04) years and
Six (06) months
T+ Five (05) years and 12
months
15%
35%
10%
T+15 years and 12
months
(Signature of Authorized signatory)
Name of Authorized signatory:
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Modified Request for proposal for Information and Communication Technology enabled services for processing of land
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