1. No category

The Modern
IT Department
Matthew Trotter
Principal Consultant - Dell Services
How we work is changing…
92%
$53.5B
1.84B
50%
88%
$1.3T
IT Leaders who say business
managers want services and
solutions that IT cannot
deliver
Estimated Workforce that is
comprised of Millennials or
Generation Y
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Expected enterprise SaaS
revenues in 2018
Organizations using Public
Cloud solutions and services
Shipments for smart
connected devices by 2016
Value of potential contribution of
social technologies to major
commercial sectors
Business Innovation through
Technology solutions
Social
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Mobile
Analytics
Cloud
SMAC at the core of today’s CIO challenges
Do more with less
IT budgets are likely to remain
flat or decrease in coming
years both for engineering and
operations
Modernization
Transform legacy
infrastructure and
applications
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Elasticity, agility
Reduce
IT cost
Transform
legacy
Support
growth
initiatives
Operational
excellence
Need better elasticity and
agility to support new
product and service
development and scale up
(and down) with changing
market conditions
Standardization &
governance
Improve SLA compliance,
while minimizing downtime
to end users and ensure
corporate data security and
governance
IT Inflection Points
Redirect to Innovation
Begin spending your IT
budget on improving how
you deliver IT services to your
internal and external
customers as opposed to
keeping the lights on
Asset Management
Windows Server EOL
Datacenter Modernization
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Drivers for
Innovation
Reclaim Shadow IT
Collaboration
Mobility
How Dell customers use Cloud services – 2011 vs today
Public cloud
(SaaS)
Public cloud
(PaaS)
32%
28%
Public cloud
(IaaS)
Hybrid cloud
Private cloud
(IaaS/PaaS) used
for production
“Non-cloud”
cloud
Moving beyond
development/
testing
Private cloud
(IaaS/PaaS) used
for development
and testing
“Guestimate of Customer Spend on Cloud”
Graphic presented at 2011 New York Cloud Summit
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25%
15%
of Dell Cloud customers
Test and development (Tactical)
of Dell Cloud customers
Data center extension (Strategic)
of Dell Cloud customers
Production (Strategic)
of Dell Cloud customers
Disaster recovery (Strategic)
Nearly everyone is using some form of cloud today
Everything is now multicloud and hybrid
Market is significantly bigger than four years ago
Dell Cloud & Datacentre Strategy
Build cloud
environments
Manage and integrate
cloud environments
Deliver and use cloud
services
Cloud broker | Cloud management provider
Open source
solutions
Converged
solutions
Cloud
infrastructure
Advanced
virtualization
Cloud
clients
• Provisioning, governance
and risk management
across single and multiple
cloud environments
• Performance monitoring
and service assurance
• SaaS, data, and
application integration
Public cloud ecosystem
Software as a service
Vertical cloud
Managed private cloud
Off premises
On premises
7
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Dell cloud consulting and application services
“As Is To Be” Case Study
Optimized Deployment
Improve the efficiency of their
client deployments and to
improve automation of
technician tasks
Office 365
Offload substantial
administrative overhead and
CapEx to SaaS solution that
can scale as needed
Managed Services / Deploy
Offload redundant day to day
operations to a service
provider so IT can focus on
innovation
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Large
Manufacturing
Customer
What began as a
divestiture from their
parent company,
quickly turned into
transformation
program.
Backup & Disaster Recovery
Backup-as-a-service to move
large CapEx dollars into a
more dynamic OpEx model
Dell Cloud Dedicated
Ability to scale their
infrastructure and again
remove CapEx in favour of
OpEx
Infrastructure
Separate and update critical
infrastructure components
such as AD, Sharepoint and
System Center
Dell as your Strategic Partner
Customer Opportunity
Design /
Consult
Global Infrastructure
Consulting &
Education Services
Configuration Services
Enterprise Deployment
Asset Resale
& Recycle
Logistic Services
End of Life
Deploy /
Manage
Warranty Extensions
Point of Need Services
Extend or
Refresh
Data Migration &
Protection
Managed Deployment
ProSupport Suites
Protect /
Support
Support Tools
(SupportAssist, TechDirect)
Basic Warranty
Protection Services
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How Dell helps you to succeed…
Workshops
Assessment
Design
Implement
Manage /
Support
Understand the
potential
Make informed
decisions
Lay the path for
success
Capture the
value
Contribute to
ongoing success
Executive
Summary Proposal
Transformation
Blueprint
Design Documents
Solution Build &
Test
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