TABLE OF CONTENTS This handbook has been created to give information about the employment practices, benefits and programs that are available to you as a County employee. The material in this handbook is only a summary. If you have any questions about your job, benefits, or County policies and programs, please contact your supervisor or the Departmental Human Resources Representative for further information. This handbook does not constitute a legal contract or entitlement to benefits not otherwise provided. Orange County Government reserves the right to amend or terminate any of the information described in this booklet at any time and for any reason subject to applicable legal requirements. Revised 3/1/2013 Contents Table of Contents 3 Welcome from Mayor Teresa Jacobs 4 Code of Ethics 5 What do I Need To Know? 13 Collective Bargaining Units 13 Separation of Employment 14 Wellworks Facilities 16 Risk Management 18 Office of Professional Standards 20 Orange County Parks and Recreation 22 Orange County Regional History Center 23 Employee Discounts This publication was designed and printed by Orange County’s Graphics Department. ••• We are here to serve all Orange County Departments for all of your design and printing needs. ••• For more information call 407-254-9330 2 | Orange County Government Employee Handbook Orange County Mission Statement “Our mission is to serve the citizens of Orange County and our guests with integrity, honesty, fairness and professionalism. We are committed to engaging our citizens in the decision making process in order to earn their trust and improve our quality of life.” MAYOR’S WELCOME Welcome to our Orange County Government team! T his is one of the most dynamic and exciting places in the world. Our challenge is to build on the strengths of our diverse community so that everyone can enjoy the very best Orange County has to offer. We are committed to maintaining an organization where citizens are engaged in civic affairs, take ownership in their government and have input in the decision making process. My goal is for us to be the “best of the best” of county governments. The following core values serve as our foundation: ■ FAIRNESS: We represent the citizens we serve in an equitable, fair and uniform manner. ■ WORK ETHIC: We work harder and give our very best every day. ■ INTEGRITY AND CHARACTER: We maintain the highest ethical standards to demonstrate the respect we have for the organization, our co-workers, and the public we serve. ■ EXCELLENCE AND INNOVATION: We provide efficient and effective services and take pride in the work we do each and every day. We understand that providing responsive, quality service is not a goal, it is a requirement. New ideas are welcome and encouraged; business as usual is not. ■ PROFESSIONALISM AND ACCOUNTABILITY: We perform our jobs with the highest degree of professionalism and personal pride and we measure our results to ensure effectiveness. You have joined a family of people who understand that citizens come first. Our mission is simple – to serve. You have an important job to do as we work to meet the needs of our citizens. We ensure that roads are built and maintained; we protect environmental resources; we respond to crisis and emergency situations; we staff facilities that care for people; and we ensure that the quality of life of our citizens is protected. The Employee Orientation Program and this Employee Handbook are designed to introduce you to Orange County Government and welcome you to our family. I hope that these will be the first of many resources that will help you enjoy working with us and allow you to perform at the highest level. Welcome aboard! Teresa Jacobs Orange County Mayor Orange County Government Employee Handbook | 3 CODE OF ETHICS Code of Ethics for all Orange County Employees We will adhere to the highest ethical standards. We will be caretakers of the public trust in all actions related to employment. We will provide the highest level of service to all citizens and customers. We will adhere to all laws and regulations. We will be fair to and respectful of fellow employees. We will support Orange County’s Charter and Mission. We will be accountable and responsible for all personal actions. We will value diversity in the community and workplace. We will support Orange County as a drug-free, alcohol-free and violence-free workplace. 4 | Orange County Government Employee Handbook What do I need to know? Code of Conduct As an Orange County Government employee, you are expected to avoid conduct and speech, which undermines the efficiency and/or reputation of fellow employees, County departments, divisions, offices, policies and programs. You are also expected to immediately notify your supervisor if you are cited or incarcerated for a violation of the law. Employees’ Responsibilities for Policies You are responsible for becoming familiar with policies and operational regulations, which govern your employment with the County. You are expected to report immediately to your supervisor any and all suspected violations of these policies or regulations. Failure to do so may subject you to disciplinary action. The Orange County Policy Manual is available to employees via the Orange County Intranet. This manual is subject to revision at any time by the Board of County Commissioners. Security Employees are required to wear their Orange County Identification Badge at all times while working. If your badge is lost, stolen or damaged, a fee will be charged for a replacement. Probationary Period CALEND AR There is a probationary period for every job in Orange County Government. During your probationary period, your supervisor will observe your work habits, work performance, and other appropriate factors to determine whether continued employment on the job is mutually desirable. Please consult your supervisor to determine the length of the probationary period for your position. Orange County Government Employee Handbook | 5 WHAT DO I NEED TO KNOW? Reporting Your Time Employees are required to keep a weekly record of the hours they worked. Employees must obtain their supervisor’s approval before making up time, working extra hours, or working overtime (unless there is an emergency situation requiring overtime). Attendance and Punctuality If the employee anticipates being late to or absent from work, he or she is responsible for contacting the supervisor or designee. If an absence is known about in advance, the employee should inform his or her supervisor as soon as possible. This policy may vary to meet special requirements of respective departments. Notification of Absence You are required to notify your supervisor or his/her designee prior to the start of the shift on the first day of absence. If you are absent for three (3) consecutive workdays without reporting to the supervisor, you will be removed from payroll as having resigned without notice. Change of Personal Information Employees are expected to notify Human Resources as quickly as possible of any changes to their name and/or marital status. Withholding Allowance Certificate Forms (W-4) are available in Human Resources, and can be used to make changes to income withholdings due to changes in marital status, number of dependents, or change in income upon request. Furthermore, changes to the employee’s address (physical and/or mailing), telephone number, personal email address and emergency contact information may be made via the County’s MyOCinfo website, without having to contact Human Resources. Outside Employment Employees are required to submit an Outside Employment Notification Form for any employment held outside of Orange County Government. Outside employment should not interfere with the performance of County duties or be considered a conflict of interest. If the employee chooses to maintain outside employment he or she must refrain from using County time or property in conducting these activities. 6 | Orange County Government Employee Handbook WHAT DO I NEED TO KNOW? Personal Leave Personal Leave is intended to be used to provide a periodic vacation; however, Personal Leave may be used for other reasons, such as shortterm illness, personal business, etc., when authorized by your immediate supervisor or designee. Term Leave Regular employees accrue Term Leave. Term Leave may be used by eligible employees who are unable to work after being absent for forty (40) consecutive work hours or longer because of an extended illness or injury that is medically incapacitating. Family/Medical Leave Act (FMLA) In response to the Federal Family and Medical Leave Act of 1993, employees that have worked with Orange County for at least 1250 hours during the previous (12) months, may take up to twelve weeks of leave (up to a total of twenty-six (26) weeks for military caregiver) per 12 month period for a certified event. Certified events include, but are not limited to, the following: ■ Birth, adoption or foster placement of a child ■ Serious health condition of the employee ■ Serious health condition of a dependent, spouse or parent ■ To handle any qualifying exigency caused by a family member’s active military ■ To care for a family member who incurred a serious injury or illness in the line of active military duty (Up to 26 weeks). Military Leave If you are a member of the Uniformed Services of the United States military, you are entitled to a leave of absence from your respective duties to perform active military service (as defined in Section 115.08, Florida Statutes). Please refer to the Orange County policy for additional information. For military reserve training, you will receive full pay, for up 240 hours per calendar year, upon the presentation of formal military orders. Bereavement Leave Orange County permits you up to 40 hours (differs for some Bargaining units) of paid leave for a death in your immediate family. Such leave must be used within 30 day of the family member’s death. The term “immediate family” is defined by the policy which governs this benefit. Orange County Government Employee Handbook | 7 WHAT DO I NEED TO KNOW? Holidays The County observes (9) paid holidays per year. The official dates of observed holidays are determined annually by the Board of County Commissioners. You may be scheduled and required to work on holidays. If an employee is required to work on a holiday, employees will be paid in accordance with applicable laws and Orange County policy. Floating Holiday You will receive one (1) paid floating holiday per year. This holiday may be taken after completing six (6) months employment and with supervisory approval. The floating holiday must be taken before the end of the calendar year or it Orange County Observes the Following Holidays will be forfeited. Pay Periods Orange County Government employees are paid every two (2) weeks New Year’s Day —•— Martin Luther King Jr, Day —•— Memorial Day through Direct Deposit. A pay period begins 12:01 a.m. on Sunday and continues through 12:00 midnight on Saturday of the following week, which therefore includes a total of fourteen (14) days. Pay advice information is available online via MyOCInfo. —•— Independence Day —•— Direct Deposit Newly hired employees must sign up for direct deposit of County issued Labor Day —•— Thanksgiving Day —•— Day after Thanksgiving payroll checks at the time of hire. Your first check will be distributed via U.S. mail to the address on file. Insurance —•— The County provides all regular employees the opportunity to participate Christmas Eve in the group insurance plan that includes: medical, dental, vision, long- —•— Christmas Day term disability, life and dependent life insurance. Coverage is also extended to eligible dependents. —•— Floating Holiday (To be used at the employee’s discretion with supervisory approval.) Voting With management approval, employees may be granted a maximum of two (2) hours paid time off to vote in all official elections if the employee’s voting location cannot be reached during off-duty hours. 8 | Orange County Government Employee Handbook WHAT DO I NEED TO KNOW? Jury Duty If you are a regular employee summoned to jury duty or subpoenaed to appear in court as a witness in relation to your position with Orange County, you will be granted time off with pay for the time actually spent on jury duty or in the court appearance. Retirement Orange County participates in the Florida Retirement System which provides retirement benefits for employees in designated positions. The County pays a contribution for its employees in order to provide retirement income in addition to social security benefits. An FRS Handbook providing plan descriptions, information on creditable and continuous service, designation of beneficiary, normal retirement requirements, vesting, retirement options, early retirement, disability and death benefits are available for your review. In addition to your FRS, employees may also participate in the Orange County Deferred Compensation Plan paid by individual employee contributions. Additional information on these programs can be found on the Orange County Intranet or see your Human Resources Representative. Employee Assistance Program The Employee Assistance Program (EAP) provides personal, professional, and confidential assistance to you and your family members at no cost. Please contact your Human Resources Representative for additional provider information. Educational Assistance Program Full-time/part-time employees are encouraged to continue their formal academic education in areas that will enhance their contribution to County service. Depending on funding availability, Orange County provides tuition reimbursement for employees. Educational Assistance is coordinated through the Human Resources Representative. Training and Educational Opportunities The County encourages you to participate in training and development programs that enhance your job skills and abilities. The Human Resources Division has developed Passport to New Horizons, an employee enrichment program for Orange County Employees. This program features selected training courses based on organizational needs. These courses are developed to enhance your job skills and prepare you for future career development. The Passport to New Horizons catalog is also available on the Orange County Intranet. Orange County Government Employee Handbook | 9 WHAT DO I NEED TO KNOW? Equal Employment Opportunity All personnel actions will be based on merit and fitness of the individual under consideration. There will be no discrimination against any person in recruitment, examination, appointment, training, promotion, retention, or any other personnel action based on race, sex, national origin, religion, creed, age, physical disability, political affiliation, sexual orientation or other non-merit factors. Sexual Harassment Sexual Harassment is defined as unwelcome sexual advances, requests for sexual favors and/or other conduct of a sexual nature which has the effect of implicitly or explicitly threatening one’s conditions of employment and/or unreasonably interfering with job performance by creating a hostile, intimidating or offensive work environment. This type of behavior is inappropriate, as Orange County strives to provide an environment in which employees are able to work freely without receiving unsolicited and unwelcome sexual overtones. Examples of Misconduct: Discrimination or harassment based on race, color, religion, age, sex, national origin, disability or any other legally protected status is considered a form of employee misconduct. Examples of such misconduct may include, but are not limited to: ■ A request or demand for sexual favors accompanied by a threat concerning an individual’s employment status or a promise of preferential treatment; ■ Unnecessary and unwelcome touching of an individual, for example, touching, pinching, hugging or repeatedly brushing against another individual’s body; or ■ Offensive jokes, comments, slurs, e-mail, memos, faxes, posters, cartoons or gestures. Disciplinary action, up to and including termination, may be taken against any employee who has been substantiated as engaging in this type of behavior. Disciplinary action may also be taken against any employee who in bad faith makes a false or dishonest claim of harassment or discrimination. Non-Retaliation Rule: Under no circumstances will an employee be penalized for reporting what the employee believes in good faith to be harassment under this policy. 10 | Orange County Government Employee Handbook WHAT DO I NEED TO KNOW? Reporting Complaints: Employees are required to immediately report conduct which is believed to be in violation of this policy and are encouraged to follow their chain of command. If they are not comfortable doing so, they may contact: ■ The Human Resources Representative ■ The Office of Professional Standards Manager (or designee) ■ The Human Resources Division Director (or designee) Complaints of harassment will be handled and investigated promptly and in as impartial and confidential manner as possible. Employees are required to cooperate in any investigation. If you have questions about the policy, please contact your supervisor or your HR Representative Promotional Opportunities Job openings are posted on the Orange County Intranet to allow employees to apply for other positions. Applications should be submitted online. It is the employee’s responsibility to supply all necessary documentation (i.e., license, certifications, diplomas, etc.) in order to meet minimum qualifications for a posted position. Smoking Policy - Smoke Free Campus In order to protect the public health, safety, and welfare of citizens and employees, smoking tobacco or any other substance is prohibited in County owned or operated facilities and vehicles. Employees will not be permitted to use tobacco products on County property to include County parking lots, break areas, and work sites. Smoking means the lighting of any cigarette, cigar or pipe, or the possession of any lighted cigarette, cigar or pipe, regardless of its composition. Use of County Property The County will provide employees with the necessary tools and equipment to perform their jobs. Employees are responsible for all lost or damaged equipment, and reporting to their supervisors any malfunctioning or missing equipment. Employees must follow instructions for the proper use of all equipment and all applicable safety procedures in the use of this equipment. Orange County Government Employee Handbook | 11 WHAT DO I NEED TO KNOW? Orange Spiel Orange County’s internal publication for employees, the Orange Spiel, is published bi-monthly. For more information or to submit an article for consideration, contact your division’s contributing editor. Orange County Intranet The Orange County Intranet is available from the internal Orange County network. The Intranet is located at http://intranet/. Drug & Alcohol Policy Orange County is committed to a Drug/Alcohol-Free work environment. Drug and alcohol consumption constitutes a danger to the employee, fellow employees, and the public. The safety of public property and equipment is placed in jeopardy when an employee is under the influence of drugs or alcohol. It is the policy of the County that the unlawful manufacture, sale, distribution, dispensation, possession or use of drugs or alcohol, or being under the influence of drugs or alcohol in the workplace is expressly prohibited and constitutes grounds for termination of employment with Orange County. Drug testing of Orange County employees is compliant with the Drug-Free Workplace program outlined in the Florida’s Workers Compensation Statute 440.101102. All employees are subject to pre-employment, post-accident and reasonablesuspicion screening The Omnibus Transportation Employee Testing Act of 1991 mandates a random alcohol and drug testing for employees in positions requiring a commercial driver’s license (CDL). Workers Compensation If you are injured in the line of duty, you are required to report the injury immediately to your supervisor regardless of the extent of the injury. In the event you refuse medical care, you must provide a signed statement to this effect along with the Notice of Injury report. 12 | Orange County Government Employee Handbook Collective Bargaining Units WHAT DO I NEED TO KNOW? Separation of Employment Exit Interviews It is important for the County to know why employees resign. Exit interviews provide valuable information that can potentially improve working conditions for remaining employees. Exit interviews are scheduled and conducted by representatives of Human Resources as part of the routine checkout procedure after the employee has given notice of resignation. Insurance Continuation Labor Unions Many positions within Orange County Government are covered by collective bargaining agreements, which are jointly negotiated between the County and each respective labor union. Membership with a union is an individual’s choice neither mandated by the union, nor required for employment with Orange County Government. It is the responsibility of unionized employees to familiarize themselves with the rules and regulations set forth in the collective bargaining agreement, as When employees who are enrolled in the Health/ Life/Dental/Vision insurance plan separate from employment with the County, their paid insurance coverage terminates effective at the end of that pay period. Upon loss of coverage, eligible employees and/ or their eligible dependents may be able to continue health coverage through (COBRA) Consolidated Omnibus Budget Reconciliation Act. Under Federal Law, the Orange County Board of County Commissioners (OCBCC) is required to offer covered employees and their dependents the opportunity for a temporary extension of their insurance. these guidelines prevail over the policies found in the Orange County Policy Manual. The provisions of the Policy Manual will be applicable to the members of the bargaining unit in matters not expressly agreed to in their contractual agreement. AFSCME Council #79 – American Federation of ■ State, County and Municipal Employees FOP Lodge – Fraternal Order of Police ■ IAFF Local #2057 – Orange County Professional ■ Firefighters LIUNA Local #517 – Laborer’s International Union ■ of North America Orange County Government Employee Handbook | 13 Wellworks Facilities T o use the fitness equipment at any of the 10 WellWorks locations (3 unstaffed WellWorks Express sites, 7 Parks community sites), a Membership Application is required for each member. A Medical Clearance is also required for those 45 years of age and over, those who are pregnant, or anyone who has a history of high cholesterol, hypertension, diabetes or heart disease. Applications and Medical Clearance Forms are available on the intranet. WellWorks Express locations are unstaffed and accessible by proximity card only. For more details or questions call 407-836-7646 select #2 and leave a message. WellWorks Membership Eligibility Information • All full-time and benefits eligible part-time employees of the Board of County Commissioners and Elected Officials • The spouse or domestic partner of eligible employees • Dependants 18 and older receiving medical benefits of eligible employees WellWorks Facility Use Guidelines • All participants must be registered WellWorks members to use the facility. • Members may not allow “tail-gaiting,” (unauthorized entry or others to use their proximity card to gain access to county facilities). For More Information Membership application forms and complete facility descriptions are available on the WellWorks web page at http://intranet/Wellworks or on the County Line, the Orange County Intranet, under the heading Special Interest/For Your Health/Wellness/ Wellworks. 14 | Orange County Government Employee Handbook WELLWORKS FACILITIES WellWorks Express Sites Entry by County ID badge or assigned proximity card WellWorks Central 1850 E. Michigan St. Monday - Friday 5:00 a.m. - 8:30 p.m. Saturday 7:00 AM - 3:00 p.m. Holidays 7:00 AM - 3:00 p.m. WellWorks Express West 4200 S. John Young Pkwy. Monday - Friday 5:00 a.m. - 8:00 p.m. WellWorks Express East 6600 Amory Court Monday - Sunday 24 Hours including holidays Orange County Parks Centers Separate membership card provided by Parks & Recreation with appropriate paperwork Orange County Orlando Magic Recreation Centers All open Monday - Saturday • 8:00 AM - 8:00 PM; Sunday 1:00 PM - 8:00 PM www.OrlandoMagicOCFLgyms.net Goldenrod Park/Orange County Orlando Magic Recreation Center 4863 N. Goldenrod Rd. Winter Park 32792 407-254-9025 Meadow Woods Park/Orange County Orlando Magic Recreation Center 1751 Rhode Island Woods Cir. Orlando 32824 407-254-9065 Silver Star Community Park/ Orange County Orlando Magic Recreation Center 2801 N. Apopka-Vineland Rd. Orlando 32818 407-254-9250 South Econ Community Park/ Orange County Orlando Magic Recreation Center 3850 S. Econlockhatchee Trail Orlando 32829 407-254-9092 West Orange Recreation Center/ Orange County Orlando Magic Recreation Center 309 S. West Crown Point Rd. Winter Garden 34787 407-254-9245 Barnett Park Fitness Center 4801 W. Colonial Drive Monday - Saturday 8:00 a.m. - 8:00 p.m. Sunday 1:00 p.m. - 8:00 p.m. The Renaissance Senior Center Ferrara Fitness Room (must be 55 years of age to join) 3800 S. Econ Trail Monday - Saturday 8:00 a.m. - 8:00 p.m. Sunday 1:00 p.m. - 8:00 p.m. If you have questions or comments regarding these facilities, please call 407-836-7646 select #2 and leave a message. Orange County Government Employee Handbook | 15 RISK MANAGEMENT Risk Management T he Risk Management Division is committed to ensuring a safe working environment for all employees and the public. To promote a safe environment and create a proactive approach to safety, our program offers: safety training, education and orientation; provides technical support and assistance, conducts safety inspections and accident/incident investigations, and develops programs for the prevention and control of property loss. Risk Management is responsible for administering Reporting Job-Related Injuries: ■ Timely reporting of an accident or injury is essential. It is the employee’s responsibility to report all injures, illnesses and accidents to the supervisor as soon as possible, even if no medical treatment is required. ■ It is the supervisor’s responsibility to report injury, illness or accident to the third party administrator. When reporting an injury the number to use is 1-866-867-2643. compensation, general liability, automobile liability and Cell Phone and Other Wireless Equipment Use: property damage claims. In this capacity, the division ■ Normally, while driving a helps to determine the proper mix of loss control (safety County vehicle or a personal and environmental), risk transfer (purchase of insurance) vehicle and risk retention (self-insurance). County business, the use As a condition of employment, you are required of cell phones without a to follow all safety procedures, rules and safe work hands free headset or any practices, to exercise due care in the course of your work, other wireless communication equipment is prohibited. operate only machines or equipment that you have Depending upon your work assignment, modifications been trained on, wear all required personal protective of this policy may be operationally necessary. the County’s self-insurance program for workers’ equipment (PPE) as assigned including, but not limited to, seat belts, gloves, safety shoes, goggles, hard hats, respirators and hearing protection whenever conditions make this equipment necessary. 16 | Orange County Government Employee Handbook and conducting RISK MANAGEMENT Motor Vehicle: Rules and Safety Requirements: ■ Seat belts and seat belt/shoulder harnesses shall be worn at all times when conducting County business in any County vehicle or personal vehicle. Comply with all traffic ordinances and safe driving practices. Extreme care shall be exercised in all backing operations. Ensure that the path behind the vehicle is clear before cords are for temporary power. Use only approved strip type extension cords. Electrical, telephone, and other cords, furniture and equipment shall be located out of passageways and walkways where they would create a tripping hazard or impair egress. Never leave electrical equipment on when leaving for the day (e.g. coffee pots) . backing the vehicle. Accident Prevention: ■ If you are involved in a motor vehicle accident, in In order to have an effective accident prevention each vehicle is a package labeled “If You Are Involved program Risk Management has incorporated the in an Accident.” Complete the Accident Reporting Kit following: and give it to your immediate supervisor as soon as possible. ■ Before driving the vehicle, operators of Countyowned vehicles are responsible for checking safety devices, inspecting for malfunctions, signs of abuse, unreported damage and cleanliness. Any safety defects found shall be reported to the immediate supervisor and the vehicle shall not be operated until made safe. Office Safety ■ Structured and firm safety policies set by management stating County rules, work conditions and responsibilities ■ Identification and evaluation of hazards to determine safe procedures and the proper Personal Protective Equipment (PPE) in safeguarding employees ■ Accident and incident investigations where supervision is responsible for conducting thorough investigations and are accountable for written reports and suggestions for ■ Good housekeeping rules shall be observed in corrective action to prevent similar accidents every office. All defective equipment or furniture or incidents. should be taken out of service and immediately ■ Training of supervisor and employees reported to a supervisor. An open desk drawer or in loss prevention, accident cabinet is a hazard. Keep drawers and cabinet doors investigations, job safety closed. and proper work practices, ■ Chairs should be used for sitting only. Do not lean and general work place safety. back to the extent that the front legs are lifted off of Some examples of training the floor. Do not climb up on the chairs or use chairs are back safety (bending and as a stepladder. lifting), heat stress, violence in the ■ Check that floor surfaces are in good condition. workplace, fire prevention, ladder Report slippery areas, torn carpets, or other damaged safety, scaffolding, power tools, floor surfaces. lockout/tagout, confined space, and ■ Check that electric wires and plugs are in good many more safety trainings that are condition, with no frayed or worn areas. Extension preformed by Risk Management. Orange County Government Employee Handbook | 17 OFFICE OF PROFESSIONAL STANDARDS Office of Professional Standards Mission Statement To maintain the integrity of Orange County Government and its employees, through full, fair and objective investigations. Investigative Areas Arrest Tracking OPS is responsible for tracking the arrest of any County Employee and any Notice to Appear given to a County Employee. Our employees are required by County policy to notify Management in the event of an arrest, Notice to Appear, indictment or any filing against the employee by a prosecuting official for a violation/offense of law. Discipline can be imposed based on the employee’s conduct surrounding the arrest and/or work relatedness independently of judicial hearings or court proceedings. Background Investigations New employees are subject to the successful completion of a preemployment background investigation. The type of investigation conducted depends on the nature and potential risk level of the position being filled. Current employees who seek a promotion or transfer into a higher risk level must undergo a background screening appropriate to the new position they seek. 18 | Orange County Government Employee Handbook OFFICE OF PROFESSIONAL STANDARDS Depending on the background check to be performed, it may include a polygraph, psychological evaluation, fingerprints, criminal/civil records in Florida and out of state/county, education verification, professional licenses/certifications and Florida/ out of state driving records. Equal Employment Opportunity OPS reviews and investigates allegations of Discrimination, Hostile Work Environment, Harassment, Sexual Harassment and Retaliation. OPS is responsible for responding to allegations of violations filed against the County with the Equal Employment Opportunity Commission (EEOC) or the Florida Commission on Human Relations (FCHR). Professional Standards Investigations These investigations involve allegations of misconduct and/or behaviors not in accordance with County and/or Department policies and procedures. These investigations can involve misconduct that occurs while employees are on or off-duty. Some examples are: Conflict of Interest, Misuse or Theft of County Property, Abusive Language and/or Conduct, Improper Behavior, Falsification of Documents or Records and Violations of Law. Other Services OPS provides guidance and advice to employees and managers on how to handle workplace issues. For questions, please contact us at: Physical address Mailing address Orange County Government Orange County Government Office of Professional Standards Office of Professional Standards 450 East South Street, Suite 360 P.O. Box 1393 Orlando, Florida 32801 Orlando, Florida 32802-1393 Telephone Numbers Main Number: 407-836-0016 Fax Number: 407-836-5399 Orange County Government Employee Handbook | 19 Orange County Parks and Recreation A s the original “theme parks” since 1924, Orange County Parks and Recreation develops, maintains and operates 97 parks, trails and facilities (primarily in unincorporated Orange County), including six recreation centers with fitness centers (free annual fitness center memberships are provided to Orange County employees and spouses if on the health plan) and two senior centers. Parks offers a variety of youth/adult/senior recreation programs, sports leagues, aquatics, environmental education, history, and special events. Barber Park 407-254-6860 3701 Gaitlin Ave Orlando, FL 32812 Blanchard Park 407-254-9030 2451 N Dean Rd. Orlando, FL 32817 Barnett Park & Gym 407-836-6257 4801 W. Colonial Dr Orlando, FL 32808 Capehart Park 407-254-9160 715 Capehart Dr. Orlando, FL 32822 Bear Creek Park 407-254-9040 1600 Bear Crossing Dr Orlando, FL 32812 Clarcona Horse Park 407-886-6255 3535 Damon Rd. Apopka, FL 32703 Bithlo Community Park 407-568-4025 18501 Washington Ave Orlando, FL 32820 Cypress Grove Park 407-254-6770 Estate House 407-857-9850 290 Holden Ave. Orlando, FL 32839 20 | Orange County Government Employee Handbook ORANGE COUNTY PARKS AND RECREATION Downey Park 407-254-9180 10107 Flowers Ave. Orlando, FL 32825 Moss Park 407-254-6840 12901 Moss Park Rd. Orlando, FL 32803 West Orange Recreation Center 407-254-9245 309 S. West Crown Point Rd. Winter Garden, FL 34787 Dr. Phillips Community Park 407-254-9038 8249 Buena Vista Woods Blvd. Orlando, FL 32826 Orlo Vista Park 407-254-9050 1 N. Powers Dr. Orlando, FL 32835 West Orange Trail/ Chapin Station 407-654-1108 501 Crown Point Cross Rd. Winter Garden, FL 34787 Fort Christmas Historical Park 407-254-9310 1300 Fort Christmas Rd. Christmas, FL 32709 Fort Gatlin Recreation Complex 407-254-9820 Tennis Center 407-254-9878 2009 Lake Margaret Dr. Orlando, FL 32806 George Bailey Park 407-656-3299 11974 Roberson Rd. Winter Garden, FL 34787 Goldenrod Recreation Center 407-254-9025 4863 N. Goldenrod Rd. Winter Park, FL 32792 Hal Scott Preserve 386-329-4404 5150 Dallas Blvd. Orlando, FL 32833 Kelly Park/Rock Springs 407-889-4179 400 E. Kelly Park Rd. Apopka, FL 32712 Magnolia Park 407-886-4231 2929 Binion Rd. Apopka, FL 32703 Marks Street Senior Recreation Complex 407-254-1066 99 E. Marks St. Orlando, FL 32803 Shadow Bay Park 407-254-9175 5100 Turkey Lake Rd. Orlando, FL 32835 Lake Cane Tennis Center 407-254-9170 5100 Turkey Lake Rd. Orlando, FL 32835 Silver Star Recreation Center 407-254-9250 2801 N. Apopka-Vineland Rd. Orlando, FL 32818 Orange County Parks and Recreation Main Office 407-836-6200 4801 W. Colonial Dr. Orlando, FL 32808 www.OrangeCountyParks.net www.OrlandoMagicOCFLgyms.net South Econ Recreation Center 407-254-9092 3850 S Econlockhatchee Trail Orlando, FL 32829 Renaissance Senior Center 407-254-9070 3800 S Econlockhatchee Trail Orlando, FL 32829 South Orange Youth Sports Complex 407-858-4725 11800 S. Orange Ave. Orlando, FL 32809 Tibet-Butler Preserve 407-876-6696 8777 C.R. 535 Orlando, FL 32836 Trimble Park 352-383-1993 5802 Trimble Park Dr. Mt. Dora, FL 32757 Meadow Woods Recreation Center 407-254-9065 1751 Rhode Island Woods Cir Orlando, FL 32824 Orange County Government Employee Handbook | 21 Our mission is to honor our past and explore the present to shape the future. Orange County employees pay Member rates for youth and family Education Programs, including: Summer, Holiday, and Spring Break Camps – children discover everything from art ■ Orange County employees take pride in “our story” by enjoying Free Admission every day of the week! traditions of other cultures to mysteries of the ancient world, to the lives of the pioneers from America’s past in fun and educational camps. ■ Discovery Days – through interactive projects and crafts, kids learn about famous explorers, traditions, cultures and revolutionary events. ■ Camp-Ins – children explore the History Center through hands-on crafts and activities and sleep alongside the exhibits in overnight adventures! ■ Family Adventure Days and Storytime Adventures – special Sunday programs that bring history alive for children and families. In Addition • Orange County employees receive 15% discount at the Emporium gift store. • The extensive Research Center’s photographic collection, archives, and reference materials are available free for you and the public to explore. • Parking is available in the Orlando County Public Library garage on Central Boulevard. • The History Center is located at 65 E. Central Blvd. on the The History Center is a Smithsonian affiliate and accredited by the American Association of Museums. corner of Central Blvd. and Magnolia Ave. Come Visit Today! 22 | Orange County Government Employee Handbook Open every day! Monday through Saturday: 10 a.m. – 5 p.m. Sunday: 12 – 5 p.m. www.thehistorycenter.org EMPLOYEE DISCOUNTS Employee Discounts Orange County Government Employees can receive special discounts to local establishments, services, and attractions by a number of methods. You can preview most offerings by accessing the CountyLine intranet site, go to Employee Information > Specials. Sample discounts include: Broadway shows ■ Sporting events ■ Fitness club memberships ■ Restaurant discounts ■ Automobile sales and services ■ Travel packages ■ Orange County has a partnership with a few organizations, both local and national, that broker discount programs and provide the service to our employees. Employee Services Management (ESM) provides tickets to local attractions. You can access their on-line tickets sales at www.esmacfl.org ; there is also a partnership with http://ocfl.abenity.com as well as www.perkscard.com. Both of these web sites offer numerous discounts to local attractions, travel, personal services, and merchandise. Some require a user name and password to be established. For complete information on all discounts available to Orange County employees, review the CountyLine on a regular basis. Revisions and new offers are added daily. Orange County Government Employee Handbook | 23 Human Resources Division 407-836-5661 • Fax: 407-836-5369 IOC I Building 450 E South Street Orlando, FL 32801 Office Hours: Monday-Friday 8 am - 5 pm
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