4/6/2015 About the student view of Starfish : Starfish Retention Solutions Welcome back, Benjamin Worth Search the Reef / The Student's View of Starfish / Overview, Tips & FAQ for the Student's View of Starfish About the student view of Starfish Starfish Product Team posted this on January 2, 2014, 08:51 The details of what displays for students and what they can access in Starfish are specific to your institution, but will include some or all of the following components. If you are someone that has multiple roles, one of which is student, some of these components may display for you as well. Student Welcome Page Many institutions use Starfish's student welcome page to give students a quick start using Starfish. This page can be set to display the first time the student logs in. The student can opt to have the page display on subsequent visits by clicking the box labeled "Show me this welcome page next time I login to Starfish". If this box is not checked, the student will go directly to the student dashboard the next time they log in to Starfish. From this page, the student can go straight to options for making an appointment, customizing their profile or searching for available services. The student can click the Close button at the bottom of the screen, or select Home from the top level navigation to go to the student dashboard. New Student User Interface (available for Fall 2014) If configured on your system, the layout of the student Home page, and access to each of the channels described in detail below as been redesigned. You will find more information about these updates in this document: http://dostarfish.com/services/StarfishTrainingMaterials/GetStarted... Student Dashboard If your institution has the student dashboard version of the home page, you will find it is similar to what staff and faculty receive when they log in to Starfish, but the channels are a bit different. Depending on your institution's configuration the following channels will display on the student dashboard: 1. My Success Network This channel displays individuals and services with whom the student has a defined connection, and where the Starfish Administrator has indicated that the relationship should be displayed to the student. For example the student's primary advisor, or the tutoring center. Where online scheduling is available through Starfish, a link from which the student can make an appointment is presented. https://starfish.zendesk.com/entries/25263004AboutthestudentviewofStarfish 1/4 4/6/2015 About the student view of Starfish : Starfish Retention Solutions 2. My Success Path This channel displays flags, kudos, todos, referrals and plans that have been raised on/assigned to the student. The student has the option to display the items in one of two views: "Time View" lists all of the individual tracking items assigned to the student. In this view, tracking items that have been resolved will automatically be "Hidden". The student can also hide tracking items from the view by clicking the Hide button, but cannot clear any items themselves. The student can toggle between the "Active" and "Hidden" items using the drop down box presented. "Plan View" lists Academic Plans and those tracking items that are part of a Success Plans grouped by plan. In this view both completed and active items are shown and cannot be hidden by the student. 3. Courses I'm Taking This channel displays the courses in which the student is enrolled, and provides contact information for the instructor. If the instructor has office hours within which the student can make an appointment, a link labeled "See Available Appointments" will be listed under the name of the instructor. This listing may also include services to which the student has access that are related to the course/instructor. For example group sessions for supplemental instruction. https://starfish.zendesk.com/entries/25263004AboutthestudentviewofStarfish 2/4 4/6/2015 About the student view of Starfish : Starfish Retention Solutions 4. My Messages This channel lists all of the email notifications that Starfish has sent to the student. This may include appointment notifications, tracking item emails, messages that a staff member sent via Starfish's "Send Message" option, or notes taken on the student folder where the staff member chose to "cc" the student when creating the note. The student can click the "View Details" link to view a copy of the email content that was originally sent. Student Profile The student has the ability to modify their profile similar to a staff member, however they have more limited constraints on what can be changed. Depending on your institution's setup, they may be able to upload their own photo and specify an alternate email address at which to receive email. The student can also select reminder settings to receive emails in advance of upcoming appointments. This is in addition to the notification that will be sent to them via email when the appointment is created. If your institution is using Starfish's intake form, an additional tab will be included in the profile which gives the student the ability to view the contents of this form. By default this tab is labeled "Survey", but your institution may elect to modify the title for this tab. https://starfish.zendesk.com/entries/25263004AboutthestudentviewofStarfish 3/4 4/6/2015 About the student view of Starfish : Starfish Retention Solutions Success Network/ Services Catalog In addition to their personalized "My Success Network" Channel on the dashboard, the student can access the institution wide services catalog if setup in Starfish. This is reached via the "Success Network" navigation option listed at the top of the page. This catalog may include general links to services available on campus, or it may provide access to specific services/service members that have been setup in Starfish. The list of services can also be searched by the student using the search box that is displayed just under their profile picture and name. One person found this useful. Me too! Add a comment Save comment https://starfish.zendesk.com/entries/25263004AboutthestudentviewofStarfish 4/4
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