Booking Fees and Conditions
Interpreter assignment fees
Aboriginal Interpreter Service (AIS) fees quoted include administration costs and exclude GST.
On-site Interpreting
Telephone Interpreting
Scripting
Minimum 2 hour charge = $140
Minimum ½ hour charge = $35
Minimum 1 hour charge = $100
 then charged $70 per hour
thereafter
 then charged $70 per hour
thereafter
 then charged $100 per hour
thereafter
 additional time, charged after
minimum time, is calculated to
the nearest ¼ hour (15 min)
 additional time, charged after
minimum time, is calculated to
the nearest ¼ hour (15 min)
 additional time, charged after
minimum time, is calculated to
the nearest ¼ hour (15 min)
Example of charges (minimum charge times highlighted)
Assignment timeframe
On-site
Telephone
Scripting
30 minutes and under
$140.00
$35.00
N/A
45 minutes
$140.00
$52.50
N/A
1 hour
$140.00
$70.00
$100.00
1 hour 15 minutes
$140.00
$87.50
$125.00
1 hour 30 minutes
$140.00
$105.00
$150.00
2 hours
$140.00
$140.00
$200.00
2 hours 15 minutes
$157.50
$157.50
$225.00
2 hours 30 minutes
$175.00
$175.00
$250.00
Cancellation
Cancellations must be made in writing to [email protected] at least 24 hours prior to the assignment.
If cancellation is provided with less than 24 hours notice the minimum assignment charge will apply.
Travel and accommodation
We will make travel and transport arrangements for interpreter assignments as required, and bill you for these
costs on assignment completion.
Travel and transport costs may include:
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Airfares
Taxi fares
Accommodation
Travel-time allowance @ $22.80 per hour
Mileage allowance - own vehicle use rate @ 0.76 cents per km
Travel allowance* (including meals and incidentals) @ $92.90 per overnight / or a partial (non-overnight) rate
*Travel allowances (GST is not applicable) will be paid as per the applicable rates set out in Determination 1 issued at the
beginning of each calendar year by the Commissioner for Public Employment for the Northern Territory. Travel allowances
exclude accommodation costs.
Phone: 1800 334 944
Email: [email protected]
Website: www.ais.nt.gov.au
Make a booking
You can book an Aboriginal interpreter to work anytime: 24 hours a day, 7 days a week.
Before you book
You will need to provide the following information:
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name of the organisation/ section requesting the service
name of the English speaker requiring an interpreter
name, skin name, age and gender of the Aboriginal person/persons requiring the interpreter
Aboriginal language to be interpreted
community of origin
location, date and time the service is needed
topic of the interpreting assignment
Your information allows us to find a culturally-appropriate interpreter, prepare the interpreter for the
assignment, and avoid any last-minute conflicts of interest that could cancel the assignment.
Meeting before the interpreting assignment
You need to meet with the interpreter before the assignment. This can be a phone conversation with the
interpreter to brief them on the topic of the assignment.
How to make a booking
Except in the case of emergencies, booking requests must be made a minimum of 2 days before the
appointment. This gives us time to find an appropriate interpreter, and to make travel arrangements if
necessary.
To book an on-site or telephone interpreting assignment
 Complete the Interpreter booking request form, available on the AIS website (www.ais.nt.gov.au)
 Email it to [email protected] or fax it to (08) 8923 7621
To book a scripting and recording assignment
 Complete the Interpreter Booking Request Form for Scripting and Recording Jobs, available from the
AIS website
 Email it to [email protected] or fax it to (08) 8923 7621
For more information on scripting and recording projects, download the Aboriginal Language Recording
Projects factsheet from the AIS website.
Booking line 1800 334 944
Call the Booking line to book an assignment outside of standard business hours: Monday to Friday, 8.00am to
4.21pm.
Payment procedures
We will first arrange payment to the interpreter, including travel costs, and then issue an invoice to you.
At the end of each interpreting assignment, you must submit a timesheet, available from the AIS website. You
will be charged based on hours documented in your timesheet. Your timesheet needs to accurately state the
interpreting time, as well as travel time and lunch breaks if required.
Prompt submission of your timesheet allows us to pay AIS interpreters each week. Without a timesheet, we
cannot process their payments.
Phone: 1800 334 944
Email: [email protected]
Website: www.ais.nt.gov.au
e:
Billing procedures
We will issue an invoice to you within 30 days of assignment completion, itemising fees and any travel or
transport costs.
If you are a new client to AIS the following information is required at the time of booking an interpreting
assignment.
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Organisation Trading Name
Section Name
Location
Postal Address
Contact Person
Phone
Mobile
Fax
Email
ABN
This information will be used for invoice purposes and to create a vendor account in the NT Government
Accounts Receivable System, therefore the contact person should be someone in your Agency accounts
section.
AIS bank details
Please ensure that you quote the invoice number as reference on the deposit.
Department of Local Government & Community Services
BSB:
085 461
Account Number:
802 610 005
ABN:
84 085 734 992
National Australia Bank [NAB]
71 Smith Street
Darwin NT 0800
Remittances:
Email:
Fax:
[email protected]
(08) 8999 1660
Online payments:
https://payonline.nt.gov.au
Postal Address:
Receiver of Territory Monies
PO Box 4037
Alice Springs NT 0871
Phone payments:
(08) 8951 6488
Terms and conditions are subject to change without prior notification.
Phone: 1800 334 944
Email: [email protected]
Website: www.ais.nt.gov.au