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EDM MORTGAGE SUPPORT SERVICES (MSS):
A GUIDE TO OUR MORTGAGE TECHNOLOGY SOLUTIONS
EDM MORTGAGE SUPPORT SERVICES (MSS)
ABOUT EDM MSS
A guide to our mortgage technology solutions
As a leading provider of hosted SaaS solutions, we deliver enhanced
processes and audit and compliance across the UK mortgage industry.
We work with more than 25 leading UK lenders, including 4 of the top 6,
and thousands of UK property professionals. Hundreds of leading UK
valuation firms use our Valuation Exchange products, and 3 of the top 5
firms use our bespoke solutions.
Automate and improve your mortgage processes
with real-time information management
We give our customers the competitive edge with tailored technology
solutions that improve their overall operational efficiency, mortgage
processes and compliance.
KEY BENEFITS AT A GLANCE
Reduce the overall time taken to process a mortgage by up to 50%
Maximise the value of your assets through intelligent data
and report sourcing
Speed is becoming increasingly recognised as a critical component within the mortgage industry.
Fast decisions and a high quality level of service are required to enable consumers to act quickly
to secure their purchase.
Securely share and host data with authorised market participants
Easily maintain complete audit trails for all interactions with authorised
market participants
Are your mortgage processes slowing you down?
Do they enable you to effectively ensure audit and compliance?
Reduce professional indemnity costs through audited and compliant
report and document hosting
Request a call back from one of our experts today by emailing [email protected]
CONNECT WITH US
EDM Group Limited, Queens House, 8-9 Queen Street, London EC4N 1SP
t 0800 731 4911 e [email protected]
www.edmgroup.com/sectors/mss
www.edmgroup.com/sectors/mss
EDM MORTGAGE SUPPORT SERVICES (MSS):
A GUIDE TO OUR MORTGAGE TECHNOLOGY SOLUTIONS
Here are just some of the ways in which mortgage professionals benefit from our industry-leading services:
Challenge
Challenge
Being able to operate efficiently by automating
and sharing information in real time
Sharing the correct customer documents in real time
How EDM MSS helps
How EDM MSS helps
We enable you to easily upload customer documents directly
from the lender from handheld devices and mobile phones
Send key documentation into lenders’ contact centres in real
time using our scan-and-upload service, EDM Blue
Securely accept or decline and share customer
documents in real time using EDM Blue, our broker lender
exchange product
Electronically distribute and receive property valuation
instructions and reports through our Valuation Exchange platform
Easily manage arrears, repossessions and the LPA process
for buy-to-let properties through our Asset Management
Outcome
Outcome
You’ll accelerate the mortgage approval process by
streamlining your document management and sharing
files in real time
You’ll help speed up the mortgage approval process
You’ll reduce the risk of losing business because of a delayed
or incomplete application
Peace of mind your customers’ documents are in
an acceptable format for the lender
You’ll be able to demonstrate a clear audit trail and manage
the different stages within the mortgage process efficiently
You’ll be able to run your asset management services
more efficiently
Solutions
Challenge
Creating greater transparency for customers
and auditability for third party data providers
How EDM MSS helps
Complete the property risk element of the mortgage process
securely online via EDM Prism, our online marketplace for lenders,
valuers and conveyancers
File reports and communicate in an audited basis and in real time
Use our Conveyancing Exchange to share information more
efficiently, safely and securely
Whether you’re a lender,
broker, valuer, or a
conveyancing solicitor,
our technology solutions
can help improve your
organisational efficiency
Solution
Challenge
Communicating securely with other mortgage
professionals while improving customer satisfaction
How EDM MSS helps
Securely receive and complete reports online from your laptop
and other mobile devices via our valuation exchange platforms,
Valuation Exchange and Commercial Valuation Exchange
Use our MSS Digital Mailroom to capture and securely record
site surveys and case notes relating to valuations
Securely capture, index and route correspondence relating
to completed valuations on our Post Valuation Query system
Securely classify, index, route and store information for onward
processing and case audit using our MSS Digital Mailroom solutions
Outcome
Outcome
You’ll be able to manage the residential valuation process safely
and more efficiently
You’ll gain complete control of the risk evaluation process
You’ll demonstrate a clear audit trail and help reduce the risk of fraud
You’ll reduce your reliance on manual processes to evaluate
property risk
You’ll improve the management of your inbound and outbound
communications and reduce PI costs
You’ll improve the management of your inbound
and outbound communications
You’ll be able to increase customer satisfaction by communicating
more securely and efficiently with authorised third parties
Solutions
Solutions