TERMS, CONDITIONS, PROCEDURES, RULES & REGULATIONS
REGISTRATION POLICY - Elite Athletics classes, private sessions, and tunnel rentals are by reservation
only. Receipt of payment at the time of reservation is the only way to secure your spot in a class, private
session, or tunnel rental. We do not hold any spots for unpaid reservations. Once a reservation is
confirmed, clients will be held accountable to the cancellation policy. We recommend to clients who
wish to hold a standing reservation to purchase packages and book in advance or as a reoccurring
reservation. The primary and account administrator is determined by the paying party. Therefore, the
person responsible for the financial aspect of a service or membership at Elite Athletics Training, LLC
retains the right of scheduling, payments and account administration. Packages for services may not be
split or shared between individuals. We offer generous discounts on all our packages to inspire
participation consistency. Please ask us about the ways we may be able to help you with the billing
frequency of the purchased packages to your account.
SERVICES CANCELLATION POLICY - Clients are asked to call to arrange cancellations 24 hours in advance
of the scheduled training or coaching session. You will be charged for appointments cancelled with
fewer than 24 hour notice. Elite Athletics Training, LLC operates on a scheduled appointment basis for all
private training or coaching sessions and thus requires clients or students to provide a 24 hour notice
when cancelling an appointment. No charge will be levied if MORE than 24 hour notice is given. Should a
client fail to cancel a session with LESS than 24 hours prior notice, they will be charged the full price of
that session regardless of circumstance.
MEMBERSHIP CANCELLATION POLICY- Membership permits paying individuals on a membership
agreement to access Elite Athletics Training, LLC premises, facilities, equipment and services and is
limited by the type of memberships and conditions contained within the membership agreement.
Ancillary programs such as personal training, specialty classes, clinics or other products and services not
indicated in the “Membership Type” of a membership agreement are provided at an additional cost and
are not included in the dues rate of a membership agreement. A Month-to-Month “Continual
Membership” has no term end date and requires a 30-day written notice of cancellation from the next
draft date (first banking business day of the month). If a cancellation notice is submitted less than 30days from the next draft date an additional monthly fee will be drafted from your account. If you do
decide to cancel your membership, you can use the club for the additional time covered by the dues
collected. There are options available to you other than cancelling your membership. We can suspend
(“freeze”) your membership for a fee of $10 per month. A membership with a termed commitment
where the member has agreed to a contractual period of payable dues such as a “12 Month Agreement”
or any other term indicated under the “Membership Type” portion of an Elite Athletics membership
agreement will not be refunded in whole or part for cancellation prior to the satisfaction of the term.
The remaining portion of the termed membership will be retained by Elite Athletics Training, LLC and
serve as cancellation fee. Any memberships paid in full are non-refundable regardless of term. Upon
completion of a termed agreement, the membership will automatically roll into a month-to-month
membership at the same dues rate and continue until the specified method of cancellation is executed
by the member in the manner outline within the membership agreement and above. An Elite Athletics
membership is non-transferable without the consent of Elite Athletics Training, LLC. Membership does
not grant you or any persons listed on a membership agreement or represented by you any rights in the
management, property or daily operation of Elite Athletics Training, LLC.
TEAM SPORTS CONDITIONING & TUNNEL RENTAL - Elite Athletics team sport conditioning classes and
team tunnel rentals are by reservation. A 50% deposit is required at the time of reservation. This
deposit can be made by the team coach in one transaction or each team member can pay their portion
of the deposit in separate transactions. Receipt of deposit at the time of reservation is the only way to
secure your spot. We do not hold any spots for unpaid reservations. Teams running late to booked
reservation will be allowed to participate in the activity up to 10 minutes after the start of the
reservation. However, we reserve the right to allow walk-in clients your spot if you are not here by the
start time of reservation.
CAMPS & CLINICS - Elite Athletics carefully plans and prepares for each camp and clinic and requires a
reservation to ensure the highest quality program. We do not hold any spots for unpaid
reservations. Once a reservation is confirmed, you will be held accountable to the cancellation policy for
that reservation. All camps and clinics reservations are subject to a five (5) day cancellation window.
REFUNDS, RETURNS AND EXCHANGES ON MERCHANDISE - Merchandise in new and unused condition
with original packaging and tags may be exchanged or returned for a full refund up to 30 days from the
original date of purchase.
RIGHT TO MODIFY - Group class schedule is subject to change due to facility availability, class
attendance history and enrollment. If a class or service is cancelled, Elite Athletics will make attempts
through internal signage and social media to communicate the alteration or cancelation of programs or
services. Elite Athletics reserves the right to modify classes or instructors with or without notice. All
group classes on the schedule with one (1) participant will be converted to a 30 minutes private lesson
or a one-on-one session at no additional cost to the client. Elite Athletics Training, LLC retains the right
to modify classes, hours of operation, schedules, staff and equipment at its discretion with or without
notice.
HOLIDAY HOURS - Elite Athletics Training, LLC may be closed on select holidays. The club reserves the
right to change or modify hours of operations for any part of its facilities or services with or without
notice. Members are expected to vacate the premises by closing time unless otherwise stated by the
terms of an ancillary program in which they are enrolled.
PAR-Q & MEDICAL CLEARANCE - A medical clearance form is required of all participants who answer
“yes” to any of the seven PAR-Q questions. Elite Athletics Personal training staff reserve the right to
request and obtain a physician’s release prior to any activity from any client they feel may be at risk or
postpone services.
SESSION DURATION - All personal training sessions are approximately 60 or 30 minutes depending on
service type. Please keep in mind that many personal fitness trainers and instructors work with clients
consecutively and some sessions may be ended or extended by several minutes under certain
circumstances.
TARDINESS POLICY - Clients are responsible for arriving on-time to training or coaching sessions.
Instructors are obligated to wait for 15 minutes (10 minutes for 30-minute sessions). After 15 minutes
(10 minutes for 30-minute sessions), the trainer is not required to lead the remaining time of the session
and the session may be lost.
SERVICE PACKAGE EXPERATION & REFUND POLICY - Individuals registering for personal training,
baseball, softball or any other paid service must complete all sessions by the end of the client’s eligibility
to participate in the program or by the expiration date of the service package, whichever comes first. All
personal training or instruction packages expire six (6) months from the date of purchase. All packages
are non-refundable and non-transferable. Unused portion of any Elite Athletics Training, LLC service
package will not be refunded in whole or part for cancellation or expiration of the service package. Elite
Athletics Training, LLC reserves the right to modify this policy at its discretion.
GUESTS – Guests of members are permitted entry to Elite Athletics Training, LLC (collectively called
“Club” Facilities) facilities contingent upon completing a signed and dated release of liability. Elite
Athletics Training, LLC reserves the right to properly introduce the guest of members to services and
programming by way of facility tours, explanation of programing and providing opportunity and
incentive for enrolling. Guests must be 18 or older. Minors must be accompanied by a parent or legal
guardian. Guest passes are for local residence and fist time users only. Elite Athletics Training, LLC
reserves the right to revoke, grant or extend guest passes at the sole discretion of Elite Athletics
Training, LLC.
CONFLICT OF INTEREST - Elite Athletics Training, LLC strictly prohibits the solicitation, sale or delivery of
any service to members on Elite Athletics Training, LLC premises. This includes but is not limited to
unsanctioned personal training or coaching performed by outside parties, other members, or
independently owned entities. The sale of goods such as supplements, apparel, accessories, and
programs or any other item or service is prohibited. Solicitation of staff or other members for multilevel marketing is prohibited.
MINORS – For the safety and wellbeing of youngsters, Elite Athletics Training, LLC strictly prohibits any
person under the age of 12 to use any equipment, loiter or accompany parents or guardians in age
restricted areas. This includes the workout floor, cardio room or in any class setting. All minors must be
secured in the Kids Care area. Parents or guardians are responsible for observing all policy for check-in
and pick-up of children from the center. Failure to abide by rules regarding minors may result in
expulsion from the Club.
RELEASE OF LIABILITY – Upon access to the facility, guests and members submit to and declare the
following: “I agree to waive my legal rights which I, my assets, or my family may have to seek damages
or to sue or bring civil legal actions against my instructor, trainer, coach and Elite Athletics Training, LLC
or their associates for any and all injuries I might incur via the physical training in which I have elected to
participate in. Further, I agree to hold my instructor, trainer, coach and Elite Athletics Training, LLC and
their associates harmless for all injuries I might incur. All risk incurred by this training are solely my own
and I accept all responsibility for my wellbeing as purely my own. I also agree that should the terms of
this total release of liability be found unenforceable by the court, under that circumstance, I do hereby
agree to binding arbitration for any legal actions by a panel of arbitrators in accordance with the rules of
the State of California, and their decisions will be final and binding.”
EXERCISE FLOOR RULES - No food or drinks are allowed on the exercise floor (except bottled water or
sports drinks). Members must have a workout towel with them at all times whether provided by The
Club or not, to disinfect the equipment after the completion of each exercise or cardio session.
Members and guests agrees to abide by all rules and regulations of Elite Athletics Training, LLC, as it
appears here and on the Elite Athletics membership agreement now in effect or to become effective at
any future date. All signs posted in the Club or on the premises shall be considered a part of the rules
and regulations. Adjustments to the televisions, radios, heaters, air conditioners, fans or other
equipment may be made by the Club staff only and requests to adjust any setting related to these
amenities, facilities or assets may be rejected by Elite Athletics Training, LLC. No members are allowed
behind the front desk. Member may not use the club’s phone for outgoing personal calls. Employees are
not allowed to “hold” member personal belongings. Extra service charges such as childcare, guest
passes, or any other ancillary program are final at the time of receipt.
LOCKERS - Lockers are provided for your usage while visiting the Club but are not furnished on a
permanent basis. To protect valuables a lock is recommended. Elite Athletics Training, LLC IS NOT
RESPONSIBLE FOR LOST, DAMAGED, DONATED OR STOLEN ITEMS.
LOST OR STOLEN PROPERTY - It is understood and agreed that Elite Athletics Training, LLC, its agents
and employees, are not responsible for lost or stolen articles of clothing or any other lost articles or
possessions of personal property.
PHOTOGRAPHY - Taking photographs or the use of audio or video equipment is prohibited. All requests
for photography and video recording must be directed to the General Manager and accommodation
may or not be made.
ATTIRE - Members and guests must wear appropriate exercise attire and athletic shoes. Street clothes,
denim or open toed shoes (i.e. sandals) are not permitted on the gym floor.
EQUIPMENT - All members and guests are required to re-rack weights and are to refrain from weight
dropping for the safety and comfort of every member. Excessive sounds of exertion or unnecessary
vocalization is prohibited. Misuse of the equipment will result in membership termination. Equipment
must be wiped down after use; disinfectant and towels are supplied by Elite Athletics Training, LLC. No
chalk is permitted on the workout floor or in any part of the facility.
DEMEANOR - While on the Elite Athletics Training, LLC premises, everyone shall refrain from using loud,
foul or slanderous language. Harassing, soliciting other individuals in any way is also prohibited. Unsafe
behavior may result in the loss of membership or usage privileges. No alcohol, smoking, or drugs are
allowed on the premises.
CHECKING IN - Upon entering Elite Athletics Training, LLC, you must comply with all entry procedures in
effect at that time. Members are to always check-in with their electronic key upon arrival at the Club.
Guest must also check-in with the front desk prior to entering the facility by any route open or
otherwise. Guests will be required to produce a photo I.D. to verify membership or access eligibility.
DAMAGE, DESTRUCTION OR CONDEMNATION - Should the facility be unavailable due to damage, Elite
Athletics Training, LLC will have a reasonable amount of time to reconstruct the premises or find
suitable replacement. Elite Athletics Training, LLC reserves the right to move its location at any time
within 6 miles of said location. Elite Athletics Training, LLC cannot guarantee that any particular facility
will not be altered, moved or closed. No refund or proration of dues will be granted to any members for
facility closure due to damage, acts of nature, vandalism, theft, remodeling, construction or any other
reason the facility or parts therein are closed for a reasonable period.
DRUGS OR ERGOGENIC SUBSTANCES - Elite Athletics Training, LLC adopts the State of California’s “Zero
Tolerance” policy. Any member or guest who has knowledge of any illegal activity going on in/around
this Fitness Facility and who does not report it will not only be banned from any Elite Athletics Training,
LLC facility and will be turned over to the authorities. This includes but is not limited to the sale, use or
exchange of anabolic steroids, testosterone, human growth hormone, marijuana, cocaine or any other
illegal or FDA banned substance.
Warning: Use of steroids to increase strength or growth can cause serious health problems. Steroids
can keep teenagers from growing to their full height; they can also cause heart disease, stroke, and
damage liver function. Men and women using steroids may develop fertility problems, personality
changes, and acne. Men can also experience premature balding and development of breast tissue.
These health hazards are in addition to the civil and criminal penalties for unauthorized sale, use, or
exchange of anabolic steroids. The sale, distribution or promotion of prescription or non-prescription
drugs will result in the immediate revocation of membership.
VIOLATION OF REGULATIONS - In the event of violation of any of the Regulations herein contained or
posted at Elite Athletics Training, LLC regarding conduct or use of the Elite Athletics Training, LLC. Elite
Athletics Training, LLC may terminate Member’s right to use the facilities and obtain the services of Elite
Athletics Training, LLC. In this event no part of the Member’s payments shall be refunded and any
portion of the remaining balance shall become immediately due and payable. Elite Athletics Training,
LLC reserves the right to modify the procedures, rules, and regulations. Elite Athletics Training, LLC
reserves the right to expand, curtail, amend or eliminate programs and services as seen fit at any time
without notice.