Job Title: Program Manager
Start Date: This position is available immediately.
Employment Type: Full-Time Employment
Location: Various: San Francisco Bay Area and Greater Sacramento Area with regular travel to
Woodland, Redwood City, San Carlos, CA
Background: Empower Efficiency is a small and growing consulting company dedicated to making
energy efficiency and renewable energy desirable to consumers. In partnership with local leaders and
local electric and gas utilities, Empower Efficiency specializes in developing, implementing, and
evaluating energy efficiency, renewable, and clean energy initiatives that combine social psychology,
consumer-focused community-based social marketing, and grassroots outreach.
We are seeking a seasoned relationship builder, team leader and organized and meticulous project
manager to support a residential behavior-based energy efficiency initiative. We are looking for
candidates with an entrepreneurial spirit, as well as a passion for reducing energy waste in buildings.
This position is the day-to-day manager of two outreach teams for a social marketing initiative that
targets residential utility customers in three communities in the San Francisco Bay Area and the greater
Sacramento area. Duties include maintaining the operational aspect of the initiative and fostering
strong relationships with clients, community leaders, outreach staff, and volunteers. The Program
Manager will supervise a staff of seven community organizers who contribute to and execute
organizing plans that drive the initiative toward achieving initiative goals.
The Program Manager will manage complex projects with many moving pieces and multiple staff and
stakeholders. The successful candidate will have a combination of excellent communication and
interpersonal skills, staff supervision experience, project management experience, sales or account
management experience, and the ability to work well with all levels of internal management, staff, and
outside clients and vendors. The job requires an individual who is flexible and creative, working both
independently and collaboratively, depending on client and management direction. The role requires
knowledge and experience with community-based social marketing, social science research methods
and the ability to customize and apply these methods within the scope of the initiative.
Responsibilities:
 Supervise outreach/organizer staff in Woodland, San Carlos, and Redwood City. Provide daily
oversight and management of staff workloads and priorities, schedules, time management, and
performance tracking. Establish positive team morale; create benchmarks and reward systems;
ensure performance goals are met and celebrated.
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©Empower Efficiency, LLC
Program Manager Job Description, May 6, 2015
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Lead regular coordination meetings to manage and maintain relationships with local client staff
and local municipal staff. Develop and nurture the engagement, support, and participation of a
broad group of stakeholders, both in the communities/municipalities, and internal to the client.
Lead development of campaign/organizing plans for each participating community; coordinate
feedback and input from the initiative stakeholders; execute plans with the Empower team.
Plan and conduct outreach events with local teams and stakeholders; incorporate input into final
planning documents; obtain required approvals and sign-offs from the cities and the client.
Seek out, collect, and assess insights and intelligence about these communities and their social
structures to inform Outreach Plans and our test/learn/adapt approach.
Support Empower Marketing Director to develop and execute detailed Marketing Plan and
thematic calendar and integrate Organizing and Marketing Plans with client’s related initiatives
and messaging calendars; Support collateral production, including print pieces and visual props
for events.
Support content development for website, participant emails, and social media.
Support contractor coordination and engagement; work with stakeholders to engage with
contractors working in Woodland, San Carlos, and Redwood City.
Minimum Qualifications:
 Bachelor’s Degree in Social Science, Systems, Marketing, Business, or another relevant field
 Graduate degree is a plus
 Three to Seven (3 to 7) years of experience with:
o Supervision of teams, especially outreach or organizer staff;
o Community-based social marketing, psychology, behavioral science, social science,
consumer product marketing, etc.;
o Building technology use and waste reducing options, especially occupant-controlled
energy actions (e.g., one-time and habitual actions), as well as low-hanging technology
solutions (e.g., approval, purchase, and installation actions)
Desired Qualifications:
 Ability to fulfill the duties and job responsibilities outlined above
 Experience working on California residential energy efficiency initiatives and policies
 Familiarity with the San Francisco Bay Area and willingness to travel to project locations and to
work occasional evenings and weekends
 Strong oral and written communication skills, including experience in preparing and delivering
public presentations; experience communicating directly with press is a plus
 Ability to condense and explain technical information in concise and pointed summaries that
can be understood by diverse constituents
 Ability to work independently and as a member of many teams at once; Well-organized and
self-motivated, ability to work at home or by yourself
 Ability to develop and manage interpersonal relationships
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Program Manager Job Description, May 6, 2015
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Ability to design work plans, and to prioritize and meet goals under strict deadlines and
changing priorities
High attention to detail and the ability to perform multiple tasks under strict deadlines
Ability to maintain a calm demeanor and work productively despite competing priorities, and
tight deadlines
Competent with standard software applications, including: word processing, databases,
spreadsheets, and presentations; experience with graphic design software a plus
Compensation: $75,000 to $125,000 per year (commensurate with experience) in a start-up
environment
Application Instructions:
Interested candidates should submit the following documents to [email protected]:
 Resume – No more than two pages
 Cover Letter – Address the following questions in your cover letter:
 Why do you want this job?
 How do you fulfill the job duties and responsibilities?
 What are your top three to five strengths?
 One or more work samples; would prefer to see one writing and one graphical example
 At least two professional references (name, phone, email, position, company, span of dates that
worked for the reference)
Subject line of the email should read: Residential Program Manager – [First Name Last Name]
Application Deadline: Applications will be reviewed as we receive them. Please submit your application
no later than May 15, 2015.
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©Empower Efficiency, LLC
Program Manager Job Description, May 6, 2015