HammondCare Caulfield, Melbourne Registered Nurse INFORMATION PACK CONTENTS: 1. 2. 3. 4. 5. 6. 7. 8. 1. Selection Criteria (please address in a cover letter) How to Apply The Recruitment Process Context and Purpose Key Responsibilities Capabilities HammondCare’s ‘Motivation, Mission and Mission in Action’ (our core values) Further information about the position and Caulfield Selection Criteria Please briefly address each criterion individually in a cover letter – bullet points or short paragraphs are acceptable. 1. 2. 3. 4. 5. 6. 7. 8. 9. The ability and desire to work within HammondCare’s, Motivation, Mission and Mission in Action Demonstrated relevant experience as a competent registered nurse in a residential setting or ability to demonstrate relevant undergraduate experience from clinical placements Experience in caring for people with complex clinical, dementia or aged persons mental health needs, utilizing a social model of care. Experience in care planning, record keeping and Aged Care Funding Instrument. Experience working in partnership with families A collaborative, consultative, and supportive approach to leadership Excellent communication skills and the ability to care for older people Demonstrated ability to work collaboratively and as part of a team Computer skills in Microsoft Office. Job demands Physical capabilities you may require to meet the job demands include: bending kneeling assisting those with limited or no mobility Additional information to be provided with Application (information treated in the strictest confidence) 1. Do you have any medical condition/illness, which would prevent or hinder you from performing the work you have applied for? If “YES”, please give details (including dates). 2. Were you born in Australia? If “NO”, please give details of your citizenship, permanent residency or working visa (include copy of relevant documentation). 3. HammondCare recommends that workers continue to be made aware of the recommendations with regards to immunisation against Hepatitis B and Influenza as advised by the Department of Health. Although not compulsory, it is recommended that all workers know their vaccination and immunity (serology) status. 2. How to Apply Please apply online by completing the application form, and uploading a cover letter briefly addressing the selection criteria and attaching a copy of your up to date resume. If you have any questions please email [email protected] 3. The Recruitment Process The recruitment process for this position will involve; submission of your application including cover letter addressing the selection criteria, resume and completing the application form, a phone interview, participation in an assessment centre and face to face interview, reference checks, and completion of a functional pre-employment assessment. Note: We currently have positions available for the afternoon shift 2:15pm – 9.15pm Monday to Sunday. Please ensure when completing the application form you indicate your availability. 4. Context and Purpose HammondCare is an independent Christian charity specialising in dementia care, palliative care, and rehabilitation, specialist mental health for older people and other health and aged services. The organisation provides these services through sub-acute hospitals, residential care and innovative community services and has a particular commitment to dementia care and research as well as to older people who are financially disadvantaged. We are an innovative organisation, well regarded within the health and aged care sector especially in regard to the quality of our care services and our external training services. HammondCare works with its staff to ensure they have support, opportunities, training, responsibility and reward, good work/life balance and satisfying and creative roles. Position Objectives The Registered Nurse makes a significant contribution to the care delivery within our facility by advising and supporting the care team including specialised and dementia carers in providing care that is aligned with HammondCare’s philosophy of care. This position is a clinical support role. It is the expectation from HammondCare that this role is carried out within a consultative and advisory context rather than an authoritarian approach. The position has a level of professional accountability and responsibility in line with the registration requirements as a Registered Nurse grade A from the Nurse and Midwives Board of VIC. The Registered Nurse is a core member of the Caulfield team and works with both the management of the facility and the S&DCs to ensure resident outcomes are met. The position works within the philosophy and core values of HammondCare to ensure that the service is tailored to the needs of the individual clients and delivered in a style that aims to maximise client satisfaction. Facilitation of care delivery by the care team including care workers (S&DCs) Education in clinical areas and processes Consultative in case management and clinical decision making Clinical oversight and professional competence as a Registered Nurse Support and investigate clinical / resident incidents as required Support families and carers Implement a palliative approach to dementia care Communicate effectively across all levels 5. Key Responsibilities 5.1. Demonstrate and model the Dementia Care Philosophy Learn and model HammondCare’s Philosophy, Motivation, Mission and Mission in Action Support the model of care and assist staff to deliver this 5.2. Care Team membership Communicate with S&DCs to capture issues requiring clinical input. Respond and advise the S&DCs on a course of action and provide clinical guidance and recommendations Prioritise resident clinical needs and communicate effectively with the care team and S&DCs Consult and support the S&DCs throughout each shift and clarify with them any issues of concern and assist them in completing documentation and developing a plan of care for the resident Attend team meetings, when appropriate and actively participate and discuss team issues and give as well as receive appropriate feedback Respect all team members and maintain confidentiality Demonstrate leadership and conflict management skills Participate in facility meetings / committees Participate in activities and quality programmes designed to maintain or improve the quality of care 5.3. Development and maintenance of Case Management through the S&DC role Support and empower S&DCs in their role as Case Managers Actively support families,attend case reviews and actively participate in this process with staff and families Encourage ownership of care delivery by S&DCs In collaboration with the S&DCs, ensure that individual plans of care for each resident are in place and that the S&DC is knowledgeable on how these are maintained, reviewed and followed Maintain and review clinical records (e.g. assessments, wound charts, care plans, progress notes etc.) Liaise with other health professionals for the provision of the services to meet residents’ needs when applicable e.g. dental, LMOs Assist S&DC’s act as residents’ advocate and assist individuals and their families to make informed decisions through the HammondCare case management model 5.4. Technical nursing advice and support Provide clinical and specialised nursing support and advice as required Ensure a culture of empowerment exists for S&DCs to work within Assess, monitor and evaluate work practices of S&DCs and assist them with skill development as required Assist in counselling / debriefing staff and provide support to families in critical incident situations Ensure the S&DCs know the process for escalating issues that require the input of a Registered Nurse Function in accordance with all relevant legislation / competencies Maintain current professional knowledge and skills for clinical competency Maintain annual registration requirements with NMB Take action to rectify any unsafe nursing or S&DC practices 5.5. Other Act as a resource person and assist the S&DCs by way of discussion (incorporating their ideas and information as well as your own), on how to deal with behaviours of concern providing guidance, instruction and leadership when required With S&DCs and the facility management, participate in ACFI documentation Monitor the correct use and maintenance of equipment Provide support with the management of clinical incidents as required, ensure documentation and investigation is captured in Riskman Adhere to WH&S policies and procedures, infection control, medication management and continuous improvement program Be involved in the audit schedule of the facilities including triggered audits and take responsibility for actioning areas requiring improvement Pursue continuous improvement across all levels of the role Proactive professional development for self Oversee facility when manager off site Please note that responsibilities may vary at the discretion of the Manager and in consultation with the employee to meet changing organisational needs. The employee will be notified of changes in their responsibilities; however, they will not be required to sign an updated job description unless their role is significantly revised. 6. Capabilities 6.1. Achieving Through Others Coaching & Developing Others – Facilitating the improved performance of others by providing advice and guidance. 6.2. Working Effectively With Others Building Positive Working Relationships - Developing strong working relationships with stakeholders to facilitate the successful achievement of projects, assignments and goals. Teamwork – Actively participates as a member of a team to ensure the completion of service goals. 6.3. Delivering Results Customer Service – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. Decision Making and Problem Solving - Making effective decisions by ensuring that the issues are fully understood and that the appropriate options are evaluated. Work Standards - Sets high standards of performance for self and others; actively and constantly seeks improved work methods; follows through on tasks to completion. 6.4. Understanding and Managing the Job Managing Competing Demands - Establishing and implementing plans to ensure that work is successfully completed. Sensitivity to HammondCare Culture - Having a thorough understanding of the HammondCare culture and values and working well within the Hammond cultural framework. Technical/Professional Knowledge – Having achieved a satisfactory level of technical and professional knowledge in position related areas; keeping abreast of current development and trends in areas of expertise. 7. HammondCare’s ‘Motivation, Mission and Mission in Action’ About the roles Registered Nurses • • • • • • • • Consult & advise rather than do. Up skill SDC’s in clinical components Support SDC’s as Case Managers Supervise medication administration rather than administer. Support SDC’s as managers of documentation. Respond to SDC’s requests for assistance. Multi skilled approach to being supportive. Inclusive of the National Competency Standards for the registered nurse 8. Further information about the position and Caulfield Organisation HammondCare is an independent Christian charity specialising in dementia care, palliative care, rehabilitation and specialist mental health for older people. HammondCare is well known throughout Australia as a specialist in dementia care and research as well as demonstrating a particular commitment to caring for older people who are financially and socially disadvantaged. Our 2,700 staff and 500 volunteers provide care for over 3,000 residents, patients and clients each day in our sub-acute hospitals, residential care and community services. HammondCare has been selected to provide residential aged care services and build a new $30million residential care village at Caulfield Hospital for people with dementia, complex care needs and older persons mental health needs. We are an innovative organisation, well regarded within the health and aged care sector especially in regard to the quality of our care services and our external training services. HammondCare works with its staff to ensure they have support, opportunities, training, reward and responsibility, good work/life balance and satisfying and creative roles. For more information visit www.hammondcare.com.au Location of the position HammondCare Caulfield Residential Care Village 260 Kooyong Road Caulfield VIC 3162 Salary Range $30 - $36.80 p/h depending on experience plus shift allowances, loadings and salary packaging. Flexibility in working hours and employment benefits The position will require availability on a permanent rostered shift basis which could include AM, PM and weekend shifts. Please indicate preference when applying. HammondCare understands the importance of work/life balance and that each individual has varying needs and availability. We support a range of flexible working arrangements, leave and salary packaging through our employment policies and HammondBenefits program. Getting to and from HammondCare Caulfield Residential Care Village Public Transport HammondCare Caulfield Residential Care Village is easy to access by public transport: Trains Sandringham line to Elsternwick Station Frankston line to Caulfield Station Cranbourne/Pakenham line to Caulfield Station Trams Route 67 – along Glenhuntly Road Route 64 – along Hawthorn Road Buses Route 605 – along Kooyong Road Route 623 – along Glen Eira Road For further information regarding train, tram & bus information and timetables call 1800 800 007 or visit http://ptv.vic.gov.au/ Bikes and Cars If you ride then secure bike storage is available on-site. If you drive there is security access car parking shared by families, staff and volunteers. Orientation A comprehensive orientation and transition program will be provided to all new staff. This program not only include classroom training and clinical practice development, but also includes specially allocated time and space for you to get to know the residents and families who have made their home at the village. Training, development & career progression HammondCare offers education and qualifications through HammondCare College (a Registered Training Organisation). Annual Development Days and Professional Development Days will be conducted by HammondCare College and the Dementia Centre, ensuring that all staff are supported and enabled to meet the requirements of their roles. All HammondCare staff participate in an Annual Development Meeting that provides each employee with a tailored career pathway and Individual Learning Plan. HammondCare provides a range of study and educational supports and leave, including nursing scholarships, to support Individual Learning Plans. Interstate or International opportunities available The breadth of facilities and services of HammondCare within NSW and Victoria provide opportunities to move and gain experience in other facilities. We also provide opportunities for overseas experience, particularly through our Dementia Centre. HammondCare’s policies provide support for relocation and secondments. Additional benefits of the position All staff are supported by our Pastoral Care team and access to the Employee Assistance Program. Staff and volunteers participate in Voice, our annual staff engagement survey, in order to improve the work of HammondCare. Staff consistently report high levels of passion, engagement and achievement because ideas are valued and implemented. Criminal record checks In accordance with Australian government requirements, all employees are required to complete a Federal Police check. If you have any additional questions or for further information please contact Essence Consulting on (02) 4677 0444 or [email protected].
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