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Welcome to Fairfield County Bank’s Connect24 Online Banking Pre-registration site. Your selections today will be
used to access online banking beginning April 13, 2015 when the system upgrade has been completed. Until that
time, you will continue to use the current system and log on through the access portal on our home page at
www.fairfieldcountybank.com. If you need assistance with this process, please contact our Customer Service
Center at 877-431-7431
Please enter your User ID
This is the current (existing) ID you use to sign into Fairfield County Bank/Connect24 Online banking:
continue
Enter Your Password
Enter the Password as described below.
For the purposes of pre-registration, the password you MUST use here is made up of
the last four digits of your social security number and your five digit zip code; as an
example: 123406877
busy street
You will see an image on the left. This is part of our system upgrade; enhanced
authentication often referred to as “multi-factor authentication.” You will select a
Personal Image and a Personal Image Name later in the process.
User ID:
Laughton1954
Password:
••••••••••••
Back
Sign In
!
Security Features
Welcome, Phillip Queeg
What is it?
In order to make your online banking experience as secure as possible, we have deployed security features that may help
detect any uncharacteristic or unusual behavior involving your account.
How does it work?
If anything out of the ordinary is detected or a transaction you are requesting is considered high risk, we will use one of the
following methods to verify your identity.
1. We will ask you a few additional security questions to verify your identity. These are questions that either you have
established or only you should know.
2. We will also ask you to select and name a Personal Image. This is a security feature that lets you verify that you are
logging on to our legitimate site, and not an imitation site designed by a criminal.
By utilizing these extra security measures, someone trying to gain unlawful access to your accounts should be stopped, even
if they had your User ID and password.
continue
Select Your Security Questions and Answers
Here you must establish new security questions and answers that will be used for your protection and authentication, should we notice
any unusual activity on your account; we will ask some of the questions you provide below to verify your identity and to maintain the
security of your account.
From time to time, we may ask you to establish new security questions and answers. Today, for registration purposes, we ask you to
establish three questions and answers which will uniquely identify you; ones that would be hard for someone else to guess but are
easy for you to remember.
What was your boss’s first name at your first job?
test1
What was the name of the band that played at your first concert?
test2
In which city was your grandfather born (mother’s father)?
test3
cancel
continue
Select Your Personal Image and Personal Name
Your Personal Image is a security feature which enables you to verify you are, in fact, logging on to our legitimate Internet banking site and
not an impostor or malicious site. Please select an image by clicking on “Select a different image” below the photo image you see. Find the
image you like and click on it, placing it as your personal image.
Beginning in April when we transition your current online banking to the enhanced Internet banking platform, you will always see your
personal image and the name you have given it displayed.
Your Personal Image:
Select a different image
Give your Personal Image a name
We recommend using a name that would be difficult for someone else to guess but easy for you to remember.
You may use letters and numbers only; no special characters. You may use up to 64 characters, and the text is case sensitive.
busy street
Once you access the system in April 2015, you will always see your personal image and the name
you have given it displayed. You must verify that the image and the personal name are correct.
cancel
continue
Please Review Your Security Questions and Answers
This page presents to you for confirmation the selections you made earlier in the process.
If correct, click submit. If incorrect, you may click edit to make changes.
Your Questions and Secret Answers
What was your boss’s first name at your first job?
answer1
What was the name of the band that played at your first concert?
answer2
In which city was your grandfather born (mother’s father)?
answer3
edit
Your Personal Image
Your Personal Name
banana
edit
submit
Please enter a new password that meets the criteria below. Your selections today will be used to
access online banking beginning April 13, 2015 when the system upgrade has been completed.
!
Please Change Your Password
New Password:
Confirm Password:
Password Requirements
Passwords must be between eight (8) and thirty two (32) characters and must contain the following:
•
•
•
•
at
at
at
at
least
least
least
least
one
one
one
one
lowercase letter (a-z)
uppercase letter (A-Z)
number (0-9)
special character (!@#$%&?)
update
!
Your password has been accepted
Thank you for Pre-Registering for Fairfield County Bank Online Banking!
Your Security Profile has been successfully set up. You have completed the Pre-Registration in preparation for our Connect24
Online Banking upgrade in April 2015. If you attempt to access the Pre-Registration site again you will receive an access
denied message. This indicates that you have already completed the process. If you feel you need further access to this
special site, please contact our Customer Care Center at 877-431-7431 ext. 7437
Remember you will need this information to access our new Internet banking platform in April 2015.
IMPORTANT: You must click on the Fairfield County Bank logo below to complete the
registration process and return to our home page. This is a required step, and
simply closing the browser will not complete the Pre-Registration process.