1. shopping
2. retail

www.LSRetail.com
Conference Program
conneXion 2015
LS Retail & Hospitality Conference
Madinat Jumeirah, Dubai — April15-17, 2015
www.LSconneXion.com
Easier, Simpler, Faster
#conneXion2015
Microsoft Cloud Business
Productivity
365
Platform
Microsoft Azure
Business Apps
Microsoft
Dynamics
For Retail
Magnus Norddahl
CEO, LS Retail
Welcome to conneXion Dubai, a place that we hope will inspire you to great achievements in this
ever-changing industry. For those of us travelling from Europe or the Americas, this is a great opportunity
to experience the enormous innovation that is apparent everywhere in retail and hospitality.
We are also excited to host our event closer to the fast-growing regions in Asia, Africa and the Middle East.
Dubai is the perfect meeting point since it has been one of the main ports in the Persian Gulf
and the busiest trading port since 1900, with commerce being the main source of revenue for the emirate.
In our industry it’s about serving the customer and providing a memorable experience. The challenge is to
balance the rewards and the risks, so we can have a successful business. We believe that we must
always be looking down the road and plan our strategies years in advance in this challenging industry.
What better time and place then to exchange ideas and experiences with partners and customers from
around the world to prepare all of us for this year’s challenges! I hope that you come away with a compass,
a roadmap and a strategy on how you are going to lead your business forward to greater success.
Yours truly,
Download the conference app:
conneXion2015
Available on:
Wednesday April 15
Start
End
08:00
Retail
Hospitality
Fast & Reliable
Technical, Tips, Tricks & How To’s
JOHARAH BALLROOM
JOHARAH 5
JOHARAH 6
JOHARAH 7
No session
Bus Transfers from official conference hotels to Madinat Jumeirah
08:00
09:00
Registration at Madinat Jumeirah
09:00
10:00
LS Retail Keynote
– Easier, Simpler, Faster
Magnus Norddahl, LS Retail
10:00
10:30
11:15
10:30
11:00
11:45
12:00
12:30
12:30
13:15
13:15
14:00
14:30
14:45
15:30
16:00
13:45
14:30
Coffee break in the Expo Area and outside Terrace
LS Nav 2015
– Easier, Simpler, Faster
Taste the Big Flavor of
LS First Hospitality
LS One Looking
Towards the Clouds
Matthias Matthiasson,
LS Retail
Stefan Thor Stefansson,
LS Retail
Mary Bjork Steingrimsdottir,
LS Retail
Click & Collect – Changing
the Customer Experience
and Product Delivery
The Full-Time Traffic Cop
– From Front to Back End
LS One and
Oracle ERP Integration
in a Growing
Multi-Brand Store
Environment
The Ideal Connection
Between Mobile POS's and
Payment Gateways
Matthias Matthiasson,
LS Retail
Aslaug Gudjonsdottir,
LS Retail
George Mathew,
Grandstores LLC
Petur Sigurdsson,
LS Retail
adidas – How Its Global Upgrade is
Widening Their Road to Success
Are Mobile POS's the
Future of Restaurants?
In-Store Mobility
– What's Stopping You?
LS POS
– Not Just a Pretty Face
Sandra Huber,
adidas
Petur Sigurdsson,
LS Retail
Brad Tracy,
HP
Stefan Georgsson,
LS Retail
Lunch in the Expo Area and outside Terrace
Roma Scores the Winning
Goal with LS Retail
The Key Steps to
Chop Food Waste
Up and Running in Minutes
(With More Time to Build
Your Retail Empire)
A Day in the Life of the
LS Data Director
Fabrizio Preti,
AS Roma
Gunnar Orn Thorsteinsson,
LS Retail
Gudrun Olafsdottir,
LS Retail
Kristjan Asvaldsson,
LS Retail
How Mobility is Empowering Staff
and Changing the In-Store Retail
Experience
Central Management and
Personal Guest Service
in a Large Hotel Chain
Forecourt
– A Seamless Upgrade for
Your Service Station
LS One Cloud Architecture
Matthias Matthiasson,
LS Retail
Jonas Carlsson,
Choice Hotels
David Bjornsson,
LS Retail
Indridi Stefansson,
LS Retail
14:45
Coffee break in the Expo Area and outside Terrace
15:15
LS Retail Selection for
Danube Home
KFC
– Their Secret to Staying
"Sooo Good"
Implementation
– Best Practices to Save You
Time and Money
LS Nav: Size Doesn't Matter
…If You're Totally Connected
Adel Sajan,
Danube Group
Stefan Thor Stefansson,
LS Retail
David Bjornsson,
LS Retail
Snorri Gunnarsson,
LS Retail
LS BI in Action
The Importance of
ISV Solutions to the
Microsoft Eco System
Travel Retail
– Experience the Difference
Ask the Consulting Experts I
Johann Thor Einarsson,
LS Retail
Peter Vach,
Microsoft
Gudbjartur Gudbjartsson,
LS Retail
Bjarni Asmundsson,
LS Retail
16:00
17:00
Expo Cocktail Reception
17:00
Bus Transfers from Madinat Jumeirah to official conference hotels
19:30
Bus Transfers from official conference hotels to Jumeirah Beach Hotel
20:00
Informal Reception at the Jumeirah Beach Hotel
23:00
Bus Transfers from Jumeirah Beach Hotel to official conference hotels
Madinat Jumeirah
Wednesday April 15
Start
End
Session
Description
11:00
LS Nav 2015
– Easier, Simpler,
Faster
Get an overview of all the new features of LS Nav 2015. See how it is easier to set up, faster to configure and
simpler to use. This session also covers some of the new additions such as Click & Collect and a new POS search
function.
10:30
11:00
Taste the Big
Flavour of LS First
Hospitality
Come experience LS First Hospitality for Microsoft Dynamics AX. You will see how technology is shaping the way
quick service and table-served restaurants do business, allowing them to operate more effectively, with less cost
and more revenue. This session will cover how to leverage back of house management to yield front of house
success, with features such as general restaurant management, hospitality POS capabilities, kitchen display
systems, waste management and customer loyalty.
10:30
11:00
LS One Looking
Towards the
Clouds
Learn how LS One Express can help small retailers get their business up and running quickly, and how they can
continue to run their business more efficiently and in the Cloud. See what LS One Express has to offer to your
business today and where it will be heading in the future.
11:45
Click & Collect
– Changing the
Customer
Experience and
Product Delivery
"Click & Collect" allows customers to order goods online and pick them up in the store. Learn how LS Nav handles online ordering and links to in-store processes such as picking, order confirmation and payment.
11:45
The Full-Time
Traffic Cop – From
Front to Back End
Have you ever wondered how a restaurant times all of its orders perfectly (or nearly perfectly)? See how
restaurants can use kitchen display systems to streamline their operations. Learn how kitchen display systems
work with the POS, making sure that customer orders are delivered faster and on time by communicating
seamlessly between the dining area and the kitchen.
11:15
11:45
LS One and Oracle
ERP Integration
in a Growing
Multi-Brand Store
Environment
Grand Stores LLC has been in the wholesale and retail business over 30 years, and is the sole distributor of many
well-known brands such as Nikon, Samsonite and Epson. Grand Stores LCC operates in a very competitive
market, where price and promotion require centralized control but at the same time need frequent updates in
the whole distributed operation. Join this session and hear more about how Grand Stores LLC implemented
LS One for their various retail brands outlets, with integration to their enterprise resource planning system
residing at their Oracle E-Business Suite HQ.
11:15
11:45
The Ideal Connection Between
Mobile POS's and
Payment Gateways
Mobile POS's are changing the way we shop. A key ingredient in a successful mobile POS implementation is
integration with payment providers. Learn about the steps required to connect the mobile POS to a payment
gateway and how to avoid problems in the integration process.
12:00
12:30
adidas – How Its
Global Upgrade
is Widening Their
Road to Success
Global sports retail giant adidas (a LS Retail customer for over a decade) has launched a comprehensive upgrade
of its RBO Solution to the newer LS Nav 2013 R2 solution. Come to this session and take a journey with adidas
through their ambitious upgrade at over 850 stores in 24 countries.
12:00
12:30
Are Mobile POS's
the Future of
Restaurants?
Mobile POS's are the future of the way we shop. The latest version of the mobile POS has been updated to work
better in restaurants. See how you can manage orders using the mobile POS and how to link it to kitchen display
systems and host management. Learn how one of the largest ferry companies in Europe is using the mobile POS
to streamline their restaurant operations.
12:00
12:30
In-Store Mobility
– What's Stopping
You?
Mobility is one of the hottest topics in retail today. Whether using consumer- or associate-facing applications,
retailers seem to be rushing to to modernize their operations with a plethora of mobile devices. However,
mobility for mobility’s sake will not deliver the desired results, and may ultimately lead to false starts, lack of
adoption and poor experiences. To avoid these pitfalls, join HP as we explore a thoughtful approach to
overcoming obstacles to adopting mobility.
12:00
12:30
LS POS – Not Just
a Pretty Face
Retailers are different and have different requirements. The LS POS has a modern, attractive and easy-to-use
interface. It’s fast and responsive. But that's not all. As you will see in this session, the flexible configuration of
LS Nav POS allows it to meet almost any retailer's needs without customized development.
10:30
11:15
11:15
13:45
Roma Scores the
Winning Goal with
LS Retail
World-famous football club, AS Roma, realized it needed to develop a world-class retail solution. Join this session
and see how they got a solution that is scalable and flexible, and can support their business needs. In this session,
you will hear about the project plan, their evolution plan, their new stadium, and Ape Car Route POS.
13:45
The Key Steps to
Chop Food Waste
Tight control of inventory levels and production is one of the most important elements to lower costs and
increase productivity in restaurants. Other extremely important elements in restaurant operations are shrinkage
and waste control, where every percentage point makes a difference to the bottom line. Come and experience
how LS First is leveraging processes in Microsoft Dynamics AX to solve these issues for restaurant operators.
13:15
13:45
Up and Running
in Minutes (With
More Time to
Build Your Retail
Empire)
RapidStart allows Microsoft Dynamics NAV to be configured in a matter of minutes. Learn how LS Retail uses
RapidStart to set up core accounting as well as stores' POS's and staff in a matter of minutes, taking rapid
implementation in retail to the next level.
13:15
13:45
A Day in the Life
of the LS Data
Director
Learn how to monitor Data Director communication status in a typical retail environment. This session focuses
on daily maintenance, monitoring and basic troubleshooting.
14:30
How Mobility is
Empowering Staff
and Changing the
In-Store Retail
Experience
Part of the development of the business-to-consumer mobile trend has been the use of tablets inside
brick-and-mortar stores. Brands like Apple and Sephora have been using mobile devices as in-store
POS systems for some time. Other companies, including small retailers, franchises and restaurants, have begun
to introduce tablets as a way to drive sales and customer engagement. Come to this session and catch the
third wave of mobile.
14:30
Central Management and Personal
Guest Service in a
Large Hotel Chain
Jonas Carlsson of Nordic Choice Hotels reflects on how 170 hotels in the chain currently benefit from a common
hospitality solution including POS, and discusses the road to the future including their process of digital
transformation.
14:00
14:30
Forecourt
– A Seamless
Upgrade for Your
Service Station
Get an insight into a real-life project where LS Nav 2015 was implemented - easier, simpler, and faster. Within
2 months of the official LS Nav release the system was up and running within the store and POS's. Working with
long-term customers, this project also showcases how the legacy system can be phased out securely and without
any downtime in any part of the operation. See how simple it is to connect your current version to NAV 2015
front-end while waiting for the completion of the HQ upgrade. We will look at the challenges, and the areas
where forecourt managers need to be prepared to guarantee that their project happens fast and successfully.
14:00
14:30
LS One Cloud
Architecture
LS One is heading to the Cloud. Learn about the architectural changes to the system that include vastly improved
installation, setup and configuration, which make it ideal for retailers who want to host their solutions in the
Cloud.
13:15
13:15
14:00
14:00
14:45
15:15
LS Retail Selection
for Danube Home
Danube Building Materials FZCO has grown from a small trading firm to one of the largest building materials
companies in the region. Join this session and hear the visionary, charismatic, and creative CEO of Danube speak
more about their company and journey, why they selected LS Retail, and how they ensure the right products are
made available at the right place, at the right time. He will also discuss delivery management and automization,
customer relationship management, franchisee network expansion, quick reporting and analytics to respond to
the rapidly changing marketplace.
14:45
15:15
KFC – Their Secret
to Staying
"Sooo Good"
With LS First Hospitality for Microsoft Dynamics AX, KFC Iceland controls all main front and back of house
operations from one restaurant software system, enabling a full overview of all aspects of the business: office,
supply chain, kitchen, sales counter and more. This session will also showcase the KFC app for ordering meals
directly from a smartphone and then picking up in the fast lane.
14:45
15:15
Implementation
– Best Practices
to Save You
Time and Money
LS Retail consultants have a wealth of experience in implementing, integrating, managing and supporting
LS Retail products and solutions. Join this session where our experts will guide you through LS Nav
implementation best practices.
14:45
15:15
LS Nav: Size
Doesn't Matter…
If You're Totally
Connected
See how LS Nav can serve larger retailers than ever before. The session will cover how to select hardware and
system architecture for retailers with hundreds of stores as well as how to manage and monitor communications
within the retailers network.
15:30
16:00
LS BI in Action
See how LS BI works on mobile devices and is used to create dashboards, ad hoc analyses and reports for
distribution. The session will cover what is in the LS BI package and the vast possibilities LS BI provides.
15:30
16:00
The Importance
of ISV Solutions to
the Microsoft Eco
System
Microsoft is working with thousands of partners worldwide. A very small group of them has a very close
partnership, building on adding key industry functionality and industry knowledge to offer fully embedded
industry solutions. LS Retail is a great example of such a partner. How do we work together, how do we look to
the future and team up to make the solutions that our customers will ask for? Gain an insight in the key role
ISV partners play in the Microsoft Eco System.
15:30
16:00
Travel Retail Experience the
Difference
See how LS Nav has been successfully implemented in travel and duty free retailing. The session will cover issues
specific to this industry such as destination-based tax calculation, boarding pass scanning as well as bagging and
delivery of goods.
15:30
16:00
Ask the
Consulting
Experts I
Q&A session with the LS Retail consulting team. Ask questions about retail and get answers!
Photo: Trophies given to the awarded partners in conneXion 2014
Congratulations
to Partner Awards
Winners 2015!
Thanks to a large international network of partners LS Retail is able
to deliver its solutions to customers all over the world. Our
partners share LS Retail’s focus on high quality service as well as our
commitment to lasting customer relationships. By providing
personalized planning, implementation and support, our partners
make sure that customers adopt the right solution to meet
their needs and help them succeed.
Being an LS Retail partner means opening doors to new business
opportunities. The LS Retail Partner Program encourages Partners
to promote LS Retail, sign up new LS Retail customers and
retain the business of current customers. At this year’s conneXion,
like in LS Retail’s previous conferences, LS Retail will recognize its
partners’ overall commitment and sales success. Few selected
partners will also be honored for specific marketing achievements.
In 2015, out of over 200 partners, 10 partners reached the LS Retail
Diamond Partner level, 20 partners reached the Platinum Partner
level, and over 30 reached the Gold Partner level. In addition to the
Partner Program Awards, LS Retail will also hand out awards
for the Best LS Retail Branding and Best LS Retail Customer Story
during the award ceremony.
We will celebrate these partners
at the conference’s Formal Dinner
that will be held at the
Armani Hotel on Thursday night,
April 16th at 20:00.
We thank our Gold Sponsors & Exhibitors
Available on:
Thursday April 16
Start
End
08:00
08:00
Retail
Hospitality
Fast & Reliable
Technical, Tips, Tricks & How To’s
JOHARAH BALLROOM
JOHARAH 5
JOHARAH 6
JOHARAH 7
Bus Transfers from official conference hotels to Madinat Jumeirah
09:00
Registration at Madinat Jumeirah
Keynote – What Customers Want... and
How to Give it to Them
09:00
09:45
09:45
10:30
10:30
11:00
Coffee break in the Expo Area and outside Terrace
11:30
The Engagement Economy – Moving
From Logical Interaction to Emotional
Engagement - Part I
Full Service with Full Control
Loyalty Apps for the
Modern Consumer
Why Should You Upgrade Your
LS Nav Solution?
Mark Stuyt, Neural Impact
Gudni Vilmundarson, LS Retail
Petur Sigurdsson, LS Retail
Bjarni Asmundsson, LS Retail
The Engagement Economy
– Moving From Logical Interaction to
Emotional Engagement – Part II
On-board Sales Systems
– Experiences from
Scandlines & DFDS
Taking Checkout to the
Customer
– Anywhere in the Store
LS One
– A Couple of Possibilities
Mark Stuyt, Neural Impact
Carsten Wulff, LS Retail
Petur Sigurdsson, LS Retail
Sascha Voelz, LS Retail
Daniel Levine,
The Avant-Guide Institute
LS Express Keynote
11:00
11:45
12:15
13:00
13:45
14:15
14:45
15:30
16:15
12:15
13:00
13:30
14:15
14:45
15:15
16:00
16:45
Dadi Karason, LS Retail
and Marko Perisic, Microsoft
Lunch in the Expo Area and outside Terrace
LS Fashion Express
– Styled for Profitability and Growth
Lessons Learned from an
LS Retail Implementation
– a Customer's Perspective
Global Retail Innovation:
Concepts and Trends
Driving Change
Data Director Performance
Tuning and Monitoring
Dadi Karason,
LS Retail
Mwangi James Wamae,
Jones the Grocer
Lourens D Verweij,
Ebeltoft Group
Kristjan Asvaldsson,
LS Retail
Megamart Cost Club
– How to Transform Marketing
Capabilities of an Organization by
Effectively Using Offers & Promotions
LS One: the Simpler Way
to Run Your Restaurant
No session
Microsoft Dynamics NAV
2015
– Commerce and Retail
Pricing and Licensing
Ms. Ashika Charan, Megamart
Anna Jeppesen, LS Retail
Carl Radecke, Microsoft
Coffee break in the Expo Area and outside Terrace
LS Pharmacy
– the Right Prescription
Under the Hood – the Mechanics of LS First Hospitality
Do You Understand Your
Customer?
LS Retail Performance Analysis
and Troubleshooting
Gudbjartur Gudbjartsson and
Stefan Georgsson, LS Retail
Gunnar Orn Thorsteinsson,
LS Retail
Johann Thor Einarsson,
LS Retail
Snorri Gunnarsson,
LS Retail
Fuel Your Sales in the Cloud with
Next-Generation Forecourt Solutions
Experience Success with LS Hos- How to Extend the Omni
pitality Delivery and Takeout
Suite of Products
The Retail Project
– Why is it So Special?
Stefan Thor Stefansson,
LS Retail
Gudrun Edda Gunnarsdottir,
LS Retail
Rasmus Skov,
LS Retail
Bjarni Asmundsson,
LS Retail
"Sorry. Your Item is Sold Out"
(Effective Replenishment)
Microsoft Dynamics NAV In
O365 and On Azure
– How to Get Started
Online Merchandising and
Personalization
– How Hard Can it Be?
Ask the Consulting Experts II
Matthias Matthiasson, LS Retail
Dik van Brummen, SaasPlaza
Petur Sigurdsson, LS Retail
Snorri Gunnarsson, LS Retail
17:00
Bus Transfers from Madinat Jumeirah to official conference hotels
19:15
Bus Transfers from official conference hotels to Armani Hotel
20:00
Dinner and Awards Ceremony at Armani Hotel
23:00
Bus Transfers from Armani Hotel to official conference hotels
Madinat Jumeirah
Thursday April 16
Start
End
Session
Description
11:00
11:30
The Engagement
Economy – Moving
From Logical
Interaction to
Emotional Engagement - Part I
11:00
11:30
Full Service with
Full Control
See how LS First Hospitality for Dynamics AX manages the full restaurant from a single, centrally managed,
environment, giving restaurant operators full visibility of the business. The session will focus on issues such as
table management, omni-channel functions, mobile ordering, POS processes, customer loyalty and marketing.
11:00
11:30
Loyalty Apps for
the Modern
Consumer
Smartphones and other mobile devices are increasingly becoming a central part of everyday life. From mobile
coupon campaigns to location-based marketing and mobile loyalty clubs, retailers can engage consumers in a
personalized way — reaching consumers wherever they are to influence the buying decision, boosting customer
loyalty, transaction volumes, and conversion rates. Join this session and learn how mobile loyalty apps from
LS Retail can increase benefits for retailers and restaurants and their customers.
11:00
11:30
Why Should You
Upgrade Your
LS Nav Solution?
Come to see the benefits and upgrades that come with LS Nav. Learn about best practices, what to do and what
to avoid.
12:15
The Engagement
Economy – Moving
From Logical
Interaction to
Emotional Engagement – Part II
While consumers may believe they are buying products and services, or more accurately an experience they
believe the product will produce, in reality it is often the buying experience itself that becomes a retailer's
primary "product". Session two focuses on the psychology of persuasion, looking at practical examples of
technology-driven engagement tactics that increase emotional engagement and drive memorable
customer experiences.
12:15
On-board Sales
Systems - Experiences from Scandlines & DFDS
Join this session to learn how the LS Retail On-board sales solution can change the travelers' shopping
experience and increase sales before, during and after the cruise.
11:45
12:15
Taking Checkout
to the Customer
– Anywhere
in the Store
Long lines are one of the worst nightmares for retailers. For customers, even standing in line for minutes gives
them an opportunity to reconsider their purchase and possibly decide to leave the item behind. See how the
mobile POS connects to and shares data with stationary POS’s creating the ultimate flexibility for store
operations. Learn how the mobile POS works in today's modern retail environment and how it will become a key
component of the store of the future.
11:45
12:15
LS One
– A Couple of
Possibilities
The session gives an overview of actual Poresy company activities, their success stories in international projects
and the logic of how to work as a full service provider with the LS One solution. The story will explain how you
can act successfully as an international implementation partner with LS Retail solutions. This session will
highlight what the customer needs to be happy and how to create a long-term relationship.
13:00
13:30
LS Fashion Express
– Styled for Profitability and Growth
See how LS Nav Express for Fashion allows fashion retailers to get up and running in the Cloud in a matter of
minutes. Learn how LS Nav has been streamlined for implementations in the Cloud, and the value it brings to
retailers.
13:30
Lessons Learned
from an LS Retail
Implementation
– a Customer's
Perspective
Join this session, and hear the implementation story from Jones the Grocer, an Australian origin food emporium
aimed at inspiring a love of great food and providing customers with a full gourmet experience. During this
session, you will hear about their implementation journey, and how to be better prepared for it.
13:30
Global Retail
Innovation:
Concepts and
Trends Driving
Change
Retailers around the world are looking for innovation to reinvent their business model and concepts as well as to
secure their competitive edge. There is a need for fresh global insight on how “consumer purchasing influencers”
and shopping behaviour are shaping the industry; from store formats, service expectation and curated collections
to more powerful customer engagement and seamless online/offline mash ups. Become inspired by the latest
retail innovation trends and best innovation concepts from around the world.
11:45
11:45
13:00
13:00
In an increasingly interconnected world of immediate gratification and social influence, it has become almost
impossible to determine how much of brand loyalty is a result of product or service quality, and how much comes
from the experience that surrounds the buying process itself. Consumers buy with their hearts, and under every
experience lies an emotion. Session one focuses on the buying brain. Neuroscience has revealed the unconscious,
emotional drivers that influence consumer spending and loyalty. This session explores this concept and what it
means for the traditional customer engagement model.
13:30
Data Director Performance Tuning
and Monitoring
Join this session to learn how to tune the Data Director for performance, including how to set up and monitor
communications in large retail environments.
14:15
Megamart Cost
Club – How to
Transform Marketing Capabilities of
an Organization by
Effectively Using
Offers &
Promotions
Megamart has successfully deployed LS Nav at the head office, 2 warehouses, 4 hypermarkets and a fuel station.
Join this session to learn how an organisation can effectively utilize the power of the business solution to meet
the marketing needs of the business without worrying about restrictions due to the limitations of the application.
You will also learn how LS Nav has been used to transform the business in operations and more.
14:15
LS One: the
Simpler Way to
Run Your
Restaurant
Independent and small restaurants face numerous challenges in the ever-changing economy. In this session you
will learn how LS One makes these restaurants more efficient and helps them survive and stay competitive.
This includes a look into the LS One Hospitality system with emphasis on the kitchen display system integration.
Different restaurant setups will be covered and explained in detail.
13:45
14:15
Microsoft
Dynamics NAV
2015 – Commerce
and Retail Pricing
and Licensing
Microsoft worked with LS Retail to develop a new pricing and licensing framework for Microsoft Dynamics NAV
2015 optimized for retail and hospitality customers. Join this session to learn how this new structure can benefit
your organisation, whether you are considering an LS Retail solution or are an existing customer.
The 'ABCs' of Microsoft licensing will also be covered.
14:45
15:15
LS Pharmacy - the
Right Prescription
Pharmacies around the world are increasingly moving to electronic prescriptions. See how the pharmacy solution
for LS Nav provides a complete solution for pharmacies that want to modernize their operations.
14:45
15:15
Under the Hood
– the Mechanics of
LS First Hospitality
In this session, we will take a closer look at the LS First Hospitality architecture and gain a better understanding
of the key components such as recipes and deals. We will also touch on what lies ahead in the near future
of the product.
14:45
15:15
Do You
Understand Your
Customer?
Understanding your customers' buying behavior is one of the main elements of retail success. It's a key
component of every customer loyalty program. Come to this session and learn how buying patterns can be
analyzed over time in LS BI as well as how steady customers can be grouped into loyal or less-loyal members, and
how ranking of members is used along with buying patterns to design new promotions and campaigns. 14:45
15:15
LS Retail
Performance
Analysis and
Troubleshooting
Learn how to tune LS Nav for performance and identify common bottlenecks.
15:30
16:00
Fuel Your Sales
in the Cloud with
Next-Generation
Forecourt
Solutions
Join us for an overview of our LS First Forecourt solution for Microsoft Dynamics AX. New technologies and
changes in consumer behavior challenge the IT systems of forecourt operators. See how these challenges are
addressed by providing a fully integrated forecourt solution with POS manager, forecourt services, forecourt
controller and back office management. These solutions deliver the breadth and depth of functionality demanded
by retailers, to efficiently manage and control all forecourt activities.
15:30
16:00
Experience Success
with LS Hospitality Delivery and
Takeout
When a customer calls your restaurant or call center to place a take-out or delivery order, completing their order
quickly and accurately is essential. Join us in this session and discover the call center and delivery benefits of
LS Nav for Hospitality, including how to reduce order error rates, increase the quality and consistency of
ordering, and boost customer satisfaction.
15:30
16:00
How to Extend
the Omni Suite of
Products
Join us for a session focusing on how to resolve the issues from selling to deployment of the Omni products.
Discover how we plan to support future platform releases.
16:00
The Retail Project
– Why is it So
Special?
A retail project can take years or be finished in a single week. You could open a franchise of stores from the
outset or deploy a pilot store and expand over time. The customer could run different solutions for finance and
warehouse management, and might be reluctant to change them. All these challenges are part of everyday life
for retail project teams. In this session, we will guide you through possible scenarios and point out the advisable
solutions.
16:45
"Sorry. Your Item is
Sold Out"
(Effective
Replenishment)
Stockouts are among the worst nightmares of retailers. Not only do they lead to lost sales; out-of-stocks also
result in customer dissatisfaction and lower loyalty levels. Shoppers feel let down when they cannot buy an item
because it is unavailable. Fortunately, there are solutions to your out-of-stock woes. Join this session, and discover
how you never have to be out of stock again with effective replenishment.
16:45
Microsoft Dynamics NAV In O365
and On Azure
– How to Get
Started
Want to learn more about running Microsoft Dynamics and LS Nav on Office365 and Azure? In this session,
Microsoft and Saasplaza share their experience and give hands-on tips to help you get started.
16:15
16:45
Online Merchandising and Personalization – How
Hard Can it Be?
Join us for a tour of what happens during the flow of data from e-commerce into NAV and back again.
16:15
16:45
Ask the Consulting
Experts II
Q&A session with the LS Retail consulting team. Ask questions about retail and get answers!
13:00
13:45
13:45
15:30
16:15
16:15
Expand your
point of sale.
HP ElitePad Mobile Retail Solution
HP Mobility. Built for retail.
The HP ElitePad Mobile Retail Solution, powered by
Intel Inside®, changes the way you do business. Remarkably
versatile, the HP ElitePad Mobile Retail Solution enables
seamless storewide transactions, richer customer interactions,
and accepts a range of payments, including EMV. Dock the
device for full access to peripherals, or go dock-free to fully
mobilize your retail business. Learn how true business mobility
and the HP ElitePad Mobile Retail Solution can transform your
retail environment at hp.com/go/pos
© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Intel and Intel Inside are trademarks of Intel Corporation in the U.S. and/or other countries.
TERRACE
A – HP Retail Solutions
B – LS Retail
1
C – Microsoft
2 – POWA
3
4
A
D – aswaaq Store
1 – 1ClickFactory
2
EXPO
REGISTRATION
5
6
7
8
9
C
B
D
3 – DataVan
4 – DK Online
5 – Cenium
JOHARAH
6 – Mergetool
7 – SQL Perform
5
8 – AGR
9 – Godrej
JOHARAH
BALLROOM
JOHARAH
6
JOHARAH
7
Friday, April 17
Bus Schedule
Wednesday, April 15
Official Conference Hotels
Madinat Jumeirah
8:00
Madinat Jumeirah
Official Conference Hotels
17:00
Official Conference Hotels
Jumeirah Beach Resort
19:30
Jumeirah Beach Resort
Official Conference Hotels
23:00
Official Conference Hotels
Madinat Jumeirah
8:00
Madinat Jumeirah
Official Conference Hotels
17:00
Official Conference Hotels
Armani Hotel
19:15
Armani Hotel
Official Conference Hotels
23:00
Desert adventure safari
14:00
Thursday, April 16
Friday, April 17
Official Conference Hotels
www.et.gov.ae
We end conneXion with an
outdoor adventure
that will have you talking
for weeks!