Journey to Employment 2015 Background The need for change: There are 11.5 million[1] working age people in Great Britain with a long term health condition[2]. More than half are classified as disabled under the Equality Act 2010 because they have a physical or mental impairment that has a substantial, and longterm, adverse effect on their ability to carry our normal day-to-day activities. In total 2.8m people with a disability or a long term health condition qualify for Jobseekers Allowance or other benefits such as Employment Support Allowance. Building on learning form the Right to Control pilots, the Personalisation Pathfinder will look to test a different approach to working with and providing help to these customers. The overall objective of the pathfinder is to test whether a more personalised and flexible advisory approach is more effective at helping customers move towards and get into sustainable employment. The role of the Community Employment Specialist (CES) is an opportunity to help those that do want to get back to work realise this goal either directly working with customers or through the new Specialist Heath and Disability Coach in the Jobcentre (JCP). The CES will help shape the way in which these customers are supported and tap into local provision that meets their needs. What activities will J2E deliver? The Journey into Employment projects (J2E) will provide support for the Pathfinder for one year and will go live in May 2015. J2E will provide a joined up package of support enabling statutory and voluntary services to work together to break down barriers and improve access to JCP services. J2E provides an opportunity for JCP staff to actively engage with project participants and carry out JCP reviews in an environment participants may find less threatening. J2E will deliver a wide range of activities that will provide a holistic package of support to enable individuals to move into employment and stay there. These will include elements such as: [1] The 11.5 million includes both those people with a disability and those with a long term health condition, but without being disabled. [2] A health condition lasting, or expected to last, at least 12 months, as measured by the LFS in response to the questions: “Do you have any physical or mental health conditions or illness lasting or expected to last 12 months or more?” 1 Journey to Employment 2015 Person centred mapping - projects will map out a path of support identifying: Personal barriers, Previous work experience, skills and interests, Manage health conditions, and A route to overcome barriers. Employment support – projects will identify the training needed to navigate the employment path by offering: Confidence building and motivation. CV writing/application and job search. Interview skills. Independent travel – travel training (if required). Raise awareness of, and support individual to use Access to Work services. In work mentoring support – help needed to stay in work. Financial management advice including welfare benefits and better off in work advice, to support the move into employment. Developmental pathway – projects will identify personal aspirations by: Developing personal goals, objectives and action plans for individuals to work towards. One-to-one support with specialist advisors – mentoring, coaching and training. Basic skills training – to build confidence, work readiness and how to make a positive impression on an employer. Peer support - working together – projects will encourage peer support working to enable participants to share experiences and skills by: Encouraging individuals to set up and run social activities and events such as a pool league, health & wellbeing initiatives, volunteering etc. to build confidence and build team working skills. Developing Community partnerships with community groups to provide awareness sessions on activities and support available. Signposting individuals to agencies, community forums etc. to raise awareness of support services and entitlements. 2 Journey to Employment 2015 In work support – projects will offer a mentoring and budding support for individuals who they support to move into employment, to help them settle into the new job and manage any concerns by providing: An employment buddy - peer support for the first three months in employment to help individuals manage the change. Help to identify access needs and work with the employer and individual to try to ensure appropriate adjustments are put in place. Building relationships with local employer J2E will run a programme of local employer engagement to change attitudes towards employing disabled people. J2E will: Work with local employers to facilitate work trials and work placements to enable participants to gain work experience. Up skill employers in the benefits of employing disabled people (Social Value Act) to try to reduce myths and concerns about employing disabled people. Raise awareness of and actively promote Access to Work with employers, to demonstrate how beneficial it can be with helping to employ disabled people. Please see Annexes 1 for the J2E project outline, Flyer and customer journey. 3 Journey to Employment J2E Activities 2015 ANNEX 1 Journey into Employment Project Outline Introduction to the peer Support Job club Week 1 Expectations Initial assessment Employment Support Employer Engagement Weeks 2 -5 Building Relationship Person centred planning CV preparations, interview techniques Condition Management (health, lifestyle, wellbeing) Financial, benefit awareness Personal development Social activities to build confidence and self esteem Travel training Collaborative working Create volunteering Work experience opportunities In work support- for ex participants & employersadvice Job club Weeks 6-12 Job search / CV Updates Coaching Applications / interview practice Peer mentoring Volunteering /work placements Local provision – L & D Employment Café On going 4 (Drop – in support) Peer Support Mentoring Group Continuous job search Share the learning Interview techniques Support buddies Working through feedback Journey to Employment 5 2015 Journey to Employment 6 2015 Journey to Employment 1. • • • • • The first step Meeting with Specialist Health & Disability Coach. Consider referral options What type of service would support the needs of the individual Referral aid memoire suggests J2E referral is appropriate Claimant sign posted to peer support job club 2015 J2E Journey 6. Weekly activities • Work ready activities • Interview support • AtW advice • Job testers • Realising potential • Confidence building activities • Group activities 4. Initial assessment • • • • • • • Person centred planning - family /finances What work ready activities would help? What are the barriers to employment? Condition management? Volunteering? Work placements? Social enterprise? Social activities – 2. J2E peer support job club Peer Support • • • • Introduction to the job club What it can offer What is the commitment Why will it help Confidence building & team working Community inclusion Employment Ready J 2 E J 2 E J 3. Building local employer relationships o • u Up skilling employers in disability & AtW • Championing the value of employing r disabled people. • n Creating employment and volunteering e opportunities for J2E participants • y Sharing experiences with JCP 7 J o u r 5. Social job club n • Meeting people with a similar lived e experienceyof disability • • • • • • Sharing experiences Understanding what works Learning how to manage conditions Support to learn new skills Learning how to manage finances – what help is available – better off in work calculations Team and confidence building 7. Outcomes • • • • • • • • • Confidence levels increased Work ready skills level increased Support to move into employment Support to set up business Support to take up work placements Advice on AtW Wellbeing improved Reduced dependencies on services – welfare savings In work support managing expectations of employee and employer Journey to Employment 8 2015
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