9 out of 10
sellers report an
increase in sales
after joining FBA*
We can help you build your business.
Fulfillment by Amazon (FBA) helps you grow your online
business by giving you access to Amazon’s world-class
fulfillment resources and expertise, acclaimed customer
service, and trusted fast, free shipping options.
With FBA, Amazon can help improve your online sales
and keep customers happy, while saving you valuable
time so you can focus on growing your business.
We had 7,000 to 8,000 sales on Amazon.
Then we put four boards into Amazon
FBA, and the next month we sold 50,000.
It was overnight. Like flipping a switch.
–
Stephan Aarstol, Tower Paddle Boards
Key Benefits
Access tens of millions of
Prime customers.
Scale order handling and
logistics.
Manage the spike in customer
contacts and returns during
peak selling periods.
Sell globally by using the FBA
Export program in your home
marketplace, or by registering
to sell in another marketplace.
Fulfill orders from other
channels using Multi-Channel
Fulfillment.
…And take a paid vacation
while FBA works for you
fulfilling customer orders and
managing customer service.
*FBA seller survey, Q3 2014
© Copyright 2015, Amazon Services LLC. All
Rights Reserved. An Amazon Company
Grow your business
How does FBA work?
Fulfillment by Amazon is a service
available to you when you sell on Amazon.
Simply choose to have Amazon fulfill
some or all of your listings, send your
items to our fulfillment centers, and leave
the rest to us.
1
Send Inventory
Send your items to our fulfillment
centers to get started. Use Amazon’s
Partnered Carrier for deeply discounted
rates (domestic shipments only) or use
your own carrier.
2
Receive & Store
6
Customer Returns
For orders from the Amazon.com
website that Amazon fulfills,
we will manage all customer
service and returns (Returns
Processing Fee applies for select
product categories).
Amazon catalogs and
stores your products in our
ready-to-ship inventory.
Seller Success
• Phone and Email Support
• Business Guidance
and Recommendations
• Reporting and Analytics
3
• Tutorials and Resources
Customer
Orders Product
5
Your products are eligible for
Amazon Prime Free Two-Day
Shipping, FREE Shipping, and
other benefits.
Customer Service
Customers can contact our
customer support via phone
or email, day or night, and
this service is provided at no
charge to you.
4
Pick, Pack & Ship
Fulfillment by Amazon picks your products
from inventory, securely packs them, and
then ships them directly to customers.
How much
does it cost to
use FBA?
You only pay for the storage and order fulfillment services that you use.
The costs vary by the weight and dimensions of your inventory.
Use the FBA Revenue Calculator to estimate your fulfillment costs
when using FBA: www.amazon.com/FBAcalculator
Get started today http://www.amazon.com/fba
© Copyright 2015, Amazon Services LLC. All
Rights Reserved. An Amazon Company