9 out of 10 sellers report an increase in sales after joining FBA* We can help you build your business. Fulfillment by Amazon (FBA) helps you grow your online business by giving you access to Amazon’s world-class fulfillment resources and expertise, acclaimed customer service, and trusted fast, free shipping options. With FBA, Amazon can help improve your online sales and keep customers happy, while saving you valuable time so you can focus on growing your business. We had 7,000 to 8,000 sales on Amazon. Then we put four boards into Amazon FBA, and the next month we sold 50,000. It was overnight. Like flipping a switch. – Stephan Aarstol, Tower Paddle Boards Key Benefits Access tens of millions of Prime customers. Scale order handling and logistics. Manage the spike in customer contacts and returns during peak selling periods. Sell globally by using the FBA Export program in your home marketplace, or by registering to sell in another marketplace. Fulfill orders from other channels using Multi-Channel Fulfillment. …And take a paid vacation while FBA works for you fulfilling customer orders and managing customer service. *FBA seller survey, Q3 2014 © Copyright 2015, Amazon Services LLC. All Rights Reserved. An Amazon Company Grow your business How does FBA work? Fulfillment by Amazon is a service available to you when you sell on Amazon. Simply choose to have Amazon fulfill some or all of your listings, send your items to our fulfillment centers, and leave the rest to us. 1 Send Inventory Send your items to our fulfillment centers to get started. Use Amazon’s Partnered Carrier for deeply discounted rates (domestic shipments only) or use your own carrier. 2 Receive & Store 6 Customer Returns For orders from the Amazon.com website that Amazon fulfills, we will manage all customer service and returns (Returns Processing Fee applies for select product categories). Amazon catalogs and stores your products in our ready-to-ship inventory. Seller Success • Phone and Email Support • Business Guidance and Recommendations • Reporting and Analytics 3 • Tutorials and Resources Customer Orders Product 5 Your products are eligible for Amazon Prime Free Two-Day Shipping, FREE Shipping, and other benefits. Customer Service Customers can contact our customer support via phone or email, day or night, and this service is provided at no charge to you. 4 Pick, Pack & Ship Fulfillment by Amazon picks your products from inventory, securely packs them, and then ships them directly to customers. How much does it cost to use FBA? You only pay for the storage and order fulfillment services that you use. The costs vary by the weight and dimensions of your inventory. Use the FBA Revenue Calculator to estimate your fulfillment costs when using FBA: www.amazon.com/FBAcalculator Get started today http://www.amazon.com/fba © Copyright 2015, Amazon Services LLC. All Rights Reserved. An Amazon Company
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