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Confessions of a
Former VM Hater
Henrik Frank
Lead Virtualization Architect
04/02/2015
Background
•  Elroy Nazareth – Virtual Wizard
•  6 Years of Virtualization
•  Users in 4 countries, different networks, different
hardware, different images, need access to work on
Client’s network and Applications
•  VMware Horizon View 5.x
•  1200 VMs (Linked Clones)
•  9 Pools, 36 ThinApps, countless manually installed
installations
•  Monthly recomposes
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Information Security Level 1 – Confidential
© 2015 – Proprietary and Confidential Information of Amdocs
7 Reasons VMs
(used to)
Suck
•  Image Sprawl (Pools end up with individual images)
•  Patch Tuesday
•  Rigid Framework
•  No Personalization - Everyone has to be the same
•  Difficult to add Software
•  ThinApps Suck Too…
•  Software Metering is Difficult
•  No individual VM data backup / restore mechanism
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The Unidesk Revelation
•  Needed solution to manage individual Software Installs
•  Layering Concept looked Promising
•  Longest running POC in Unidesk history…
•  Evaluated other options (VMware Mirage, AppVolumes,
Liquidware Labs, AppSense, …)
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Unidesk Benefits
•  No More Images (yes, really!)
•  Easy Software Layering
•  No more ThinApps or Manual Installs(!) - Layer Virtually
any Software
•  Mix and Match Layers for Ultimate Customization
•  Patch Tuesday in 5 minutes
•  Full Support for Personalization
•  100% Accurate Application Inventory Reports
•  Support - The Way You Always Wanted It To Be
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Unidesk Benefits (continued…)
•  Magic Button
•  95% of all issues can be fixed with one click
•  Built-in Backup
•  Efficient and Flexible Storage Usage
•  Email Alerts
•  Easy Reporting
•  Works with VMWare, Hyper-V, and Citrix
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Zero to Fully Implemented in One Week
•  New Cloud Environment
•  VMware Horizon 5.3
•  50 VMs
•  90 Applications (including Office 2013, Photoshop, JREs,
Oracle Client, etc.)
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Plans for Expansion
•  Cloud Unidesk VDI to grow to 300+ users in May
•  Amdocs Offerings for Managed Services using Unidesk
and Zero Clients
•  Proposals for Existing Client to move Desktops to
Unidesk VMs
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Information Security Level 1 – Confidential
© 2015 – Proprietary and Confidential Information of Amdocs
Thank You
Questions?
Contact Henrik:
[email protected]
www.amdocs.com
Learn About
Contact Micah: [email protected]
Resources: www.Unidesk.com/resources
Twitter: @UnideskCorp
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Information Security Level 1 – Confidential
© 2015 – Proprietary and Confidential Information of Amdocs