IN THIS ISSUE l Update emergency contact information. l Boil notices explained. l Create a storm kit. Melbourne Messenger July 2013 Homeowners, businesses can be ready for tropical storms Fire Chief Paul Forsberg is encourag- medical needs who want to weather tropical ing all area residents to make plans now for storms in ‘special needs’ shelters operated weathering tropical storms that may impact by Brevard County. Melbourne in coming months. While the Brevard County Office of Most homeowners are being advised to Emergency Management recommends shelprepare for sheltering in place. Those living tering with friends or family members, pubin areas where evacuations are required -- lic shelters are available for those who do including beachside areas and not have other alternatives. mobile home communities Brevard County offers pet-- will need to plan for traveling friendly shelters in Palm Bay, to a safe area or utilizing pubViera, and Port St. John, open to lic shelters operated by Brevard Be people and pets from mandatory HURRICANE PREPARED evacuation areas only. County. The ‘hurricane season,’ the period in The City’s Code Compliance Division which tropical storms most often threaten assists persons seeking to join the National Florida residents, began on June 1 and con- Flood Insurance Program by providing flood tinues through the end of November. Under Florida law, Brevard County has UPDATE your emergency a leadership role in responses to hurricane contact info. - See Page 3 threats. Any evacuation notices are issued by the county. Information about shelters zone information and copies of elevation cerand other types of emergency preparations tificates. Insurance is obtained through comis available at online at www.brevardcounty. mercial agents. us/emergencymanagement. Elevation certificates are used in ensuring Links to a variety of resources are also compliance with the community floodplain available from the City’s website at www. management ordinances. They are also used melbourneflorida.org/links/hurricane.htm. in determination of proper insurance premiChief Forsberg recommends early um rates. Information on services is availregistration for Melbourne residents with able from Code Compliance at 608-7920. Ensure access to information during emergencies During community emergencies, numerous avenues are used by the City to provide information to the community. Area radio stations can be invaluable channels of communication. Many residents also choose to have battery-powered radios on hand that are capable of receiving NOAA weather reports as well as information from government agencies. When emergency conditions warrant, the City activates its Emergency Operations Center (EOC) at the police facility on Babcock Street. When City Hall and other offices must close due to a hurricane threat, telephone inquiries and reports should be directed to the Police Department Communications Center at 409-2200, 409-2201, 409-2202, or 409-2203. Emergencies should be reported with a 911 call. The City utilizes a telephone call-out sys- tem to provide information to the community. Details are available on Page 3 of this newsletter. Emergency advisories are distributed via e-mail to everyone who subscribes to the free service at www.melbourneflorida.org/list. Advisories and resources to help residents and businesses prepare for emergencies can be accessed at the City website (www.melbourneflorida.org/advisory) and at the Brevard County emergency management website (brevardcounty.us/emergencymanagement). To the extent that circumstances allow, notices of advisories and other information for the community will also be provided via the City’s Facebook and Twitter accounts. During emergencies, recorded advisory messages are available at 608-MELB (6352). The Police Department operates a lowpower radio station at AM1650 to provide traffic reports and emergency information to motorists. Community Information from the City of Melbourne Steps toward preparedness This issue of the ‘Melbourne Messenger’ community newsletter is devoted to the topic of emergency preparedness. The information provided here is intended to encourage and asssist community preparations for emergencies The City of Melbourne, along with Brevard County and other government agencies, prepares to respond to emergencies in a variety of ways. However, citizen awareness and participation is also critical in protecting lives and minimizing property damage. The focus of this publication includes two areas of concern for those who live and work in Melbourne. CodeRED Updates Needed The first is the availability of the City’s CodeRED emergency notification system. It allows rapid notifications to go out to citizens and businesses by telephone, e-mail, and text. On Page 3 of this publication, details about CodeRED are provided along with guidance on how you can update contact information. Most telephone numbers in the system were added before cell phones, email, and texting were preferred methods of communicating. However, your additional contact information can easily be added today. Boil Water Notices Explained The second area of concern focuses on ‘precautionary boil water notices.’ The notices let you know if there is a concern about the quality of water reaching a portion of the service area. Details are available on Page 4. The water distribution system includes thousands of miles of underground pipeline. If a break in a distribution line causes a reduction in water pressure, it may be necessary to issue a notice for locations that may be affected. Door-to-door notifications may be used in the affected area, along with notification to news organizations, automated CodeRED notifications, and posting of the notice on the City website and on Facebook and Twitter accounts. During storm season, ‘Make a Plan, Build a Kit, and Stay Informed’ Under state law, Brevard County is assigned a leading role in planning for emergencies including responses to hurricanes. Below is a message from the Brevard County Emergency Management Office. As the official start of 2013 hurricane season kicked off on June 1, Brevard County Emergency Management stressed the importance of awareness and early preparations to help reduce the impact of hurricane disasters. “Families, individuals, and businesses who know their vulnerability and what actions to take can reduce the effects of a hurricane disaster by taking action to prepare,” said Emergency Management Director Kimberly Prosser. “As hurricane season starts, it’s time to prepare yourselves, your family and your CONTRIBUTIONS BOOST JULY 4 FUND A number of businesses have become co-sponsors for the Melbourne Community Fireworks Fund as of press time, with the campaign to raise $15,000 continuing. Contributions pay for the Independence Day fireworks display and a shuttle bus service. The assistance also supports the July 4 parade organized by Honor America. Supporters at the $1,000 co-sponsor level include Gray Robinson Law Firm, Health First Health Plans, Melbourne Greyhound Park/Club 52, Reiss Engineering, and Waste Management. Contributing $750 is Southeast Aerospace. Co-sponsors at the $500 level include AAR Airlift Group; Bright House Networks; Coastal Mitsubishi/Coastal Hyundai; Dean, Ringers, Morgan & Lawton, P.A.; Embraer; Florida Business Bank; Harry & Wendy Brandon; ICC Capital Management Inc.; Northrop Grumman; and Sutton Properties. Other supporters include Bussen-Mayer Engineering Group, Morse Communications, and the Town of Melbourne Beach, $250; Certified General Contractors, $200; Ascension Catholic Church, Data Flow Systems, Glover Oil Company, Henderson Southeast Corporation, Modus Operandi Inc., Public Financial Management Inc., Sorensen Moving & Storage, and The UPS Store, $100; AXIS Data Solutions and Prudential Sterling Properties, $50; and Joyal Construction, $25. Other contributors include Ira & Dorothy Adams, Jackie Burns, Paul Gougelman, Eric & Alice Griggs, Kathy & Dennis Meehan, William & Debora Palmer, Lorraine Proulx, Patricia Scannelli, and Pat Swatek in memory of Enid Swatek. The MELBOURNE MESSENGER Published by the City of Melbourne, Florida. Mike McNees, City Manager Mike Moore, Editor (321) 608-7260 Write to City Hall at 900 E. Strawbridge Ave., Melbourne, FL 32901. Email: [email protected] Website: www.melbourneflorida.org pets, and to stay informed.” Emergency Management recommends: Make a Plan: Have a place to go, and include your pets in your plan. Decide whether you’ll stay with relatives or at a hotel, or whether you’ll utilize one of the county’s 13 general population shelters or three petfriendly shelters. If you have certain medical needs, you may need to register online for a special needs shelter at http://web.brevardcounty.us/ SpecialNeeds/Registration.aspx. When an Atlantic-approaching hurricane threatens, a mandatory evacuation will be called for the barrier islands, Merritt Island, and some mainland low-lying areas. In addition, those who live in mobile or manufactured homes, or in flood-prone areas, should also evacuate, whether on the mainland or the barrier islands. All barrier island areas are evacuated due to storm surge which can affect causeway and bridge approaches. In addition, it is not safe for high-profile vehicles, like fire trucks or ambulances, to traverse bridges when wind speed exceeds 40 mph. Build a Kit: You may need to survive on your own for some time after an emergency. This means having your own food, water, and other supplies in sufficient quantity to last for at least 72 hours. Assemble this kit well in advance, and plan ahead for needed medications and supplies for pets and infants. Include a cell phone charger for your car, and you’ll want to have some cash and a full tank of gas. Stay Informed: Recent severe storms highlight the importance of keeping informed about weather hazards. There are numberous ways that you can do so. Have a NOAA weather radio and sign up for email or text alerts via the National Weather Service or a third-party provider: http://www.weather.gov/subscribe. Register for email or text weather alerts through local TV stations, and download weather apps to your smartphone. You can ‘like’ Brevard County Emergency Management on Facebook, and ‘follow’ @BrevardEOC on Twitter. You can also subscribe to text messages by texting FOLLOW BREVARDEOC to telephone number 40404. Additional information is available at the emergency management website at www. embrevard.com. Development Projects of Record in the City CONSTRUCTION COMPLETED n Aloha Melbourne Airport hangar, 2008 General Aviation Dr. n BMW of Melbourne expansion, 1432 S. Harbour City Blvd. n Brevard County Household Hazardous Waste Facility, 3379 Sarno Rd. n Chung’s Commercial Center, 3900 Dairy Rd., retail. n Revolution Technologies, 745 W. NASA Blvd., corporate office. n Stack Crossings, 1505 Palm Bay Rd., retail/mini-storage building. n Stack Crossings Academy, 4945 Stack Blvd., daycare facility. n Super Flea lift station and force main sewer line, 4835 Eau Gallie Blvd. UNDER CONSTRUCTION n Baer Air, hanger modification, office building, 160 S. Apollo Blvd. n Boulevard Professional Center parking lot modification, 1600 W. Eau Gallie Blvd. n Crossings at Bay Meadows, Grand Meadows Blvd./Wickham Rd., multi-family. n Dollar General, 525 University Blvd. n Eau Gallie Office Complex, 2010, 2020, 2030 W. Eau Gallie Blvd, office buildings. n Gator Fiat dealership, 900 S. Apollo Blvd., parking lot and interior modifications. n Hibiscus Professional Center expansion, 25 E. Hibiscus Blvd. n Lansing Square, 2255 N. Wickham Rd., retail, mini-storage. n Murphy Express, 1040 E. Eau Gallie Blvd., convenience store with gas pumps. n Newman Student Housing Dormitory at Florida Tech, 3311 S. Babcock St. (43 units). n Palmwood Subdivision Phase 2, end of Elena Way, 29 single-family lots. n Prestige AB Ready Mix, 2585 Avocado Ave., commercial facilities. n Pritchett’s Metal Packaging Center, 863 Washburn Rd. n Racetrac Petroleum, site modifications, 4641 Eau Gallie Blvd. n Ryanwood Condominiums, west side of U.S .1, south of Post Rd. n 702 Downtown, renovation for retail space, parking lot, 702 E. New Haven Ave. n Signature Self Storage, 3137 Sarno Rd., mini-storage. n Trio Industrial Plaza gravity sewer expansin, 305 North Dr. n Turtlemound Pointe commercial subdivision, 3897 Eau Gallie Blvd. n Victoria’s Landing, 129 unit dependent living facility renovation, 1279 Houston St. APPROVED FOR CONSTRUCTION n Diprima stealth tower, 4881 Dairy Rd, 150foot unmanned communication tower. n Family Dollar, 1648 Aurora Rd. n Oceanside subdivision, Phase 3B, 62 single family lots, Oceanside Blvd./N. Riverside Dr. n O’Reilly Auto Parts, 1505 Palm Bay Rd. n Sunshine Gasoline Distributors, convenience store, 1800 S. Harbor City Blvd. For information contact the City of Melbourne Engineering Dept. at 608-7300. The inside story on the CodeRED emergency notification system The City of Melbourne utilizes the CodeRED notification system to directly provide emergency messages by telephone, by email, and by text messages. The CodeRED service, which is provided by Emergency Communications Network, a Florida company, is utilized by many governments to allow rapid communication with the community. The emergency messages are targeted to specific areas by mapping, or to specific streets or addresses. Once the locations are identified, What is CodeRED and why is it important? CodeRED is an emergency notification service that allows emergency officials to notify residents and businesses by telephone, cell phone, email, and text message regarding time-sensitive general and emergency notifications. Only authorized officials have access to the CodeRED system. When will CodeRED be used? messages go out to all telephone numbers and email addresses on record. Citizens and businesses can easily add telephone numbers, cell phone numbers, and e-mail addresses to the system. Access to online registration is available at www.melbourneflorida.org/news/callout.htm. Individuals and businesses can request to receive email and text messages in addition to telephone contacts. Registrations can be accepted by telephone at 321-953-6302. RED What if I want to register additional numbers? After you submit the initial registration form, you may start the registration process again and submit more numbers for the same address. Any message regarding the safety, property, or welfare of the community will be disseminated using the CodeRED system. These may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories, or evacuation notices. Is my personal information protected? How does it work? How will I recognize a CodeRED message? CodeRED associates each telephone number and e-mail address on record with an address. When an emergency affects that location, the City of Melbourne prepares a message and targets it to all telephone numbers and email accounts registered to that address. If the line is busy, CodeRED will try two more times to connect. Do I need to sign up to receive CodeRED notifications? The CodeRed database contains information received from public databases, including regional phonebooks. However, no resident should assume that their information is in the system. The City’s home page at www.melbourneflorida.org has a link to the CodeRED Community Notification Enrollment page. If you cannot register online, you can call 321-953-6302 and speak with someone on City staff to complete your registration over the telephone. Can CodeRED contact my business? Yes. Fill out the CodeRed registration form and be sure to select the ‘This address is business’ option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. CodeRED is a service of Emergency Communications Network which takes security and privacy concerns very seriously. They will not sell, trade, lease, or loan any citizen-supplied data to third parties. A CodeRED emergency message will have a caller ID of 866-419-5000. A CodeRED general message will have a caller ID of 855-969-4636. We suggest you program both numbers in your cell phone as a “new contact” and use “CodeRED Emergency” and “CodeRED General” as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again. What should I do if I receive a message? Can prepaid cell phones receive the calls? Yes, telephone numbers from prepaid phones can registered. The registration process will ask that the service provider be indicated. Your particular carrier should be indicated in the phone’s settings. If you select the wrong carrier, the phone will still receive telephone messages, but text messages will not be available. Will the CodeRED system leave a message on an answering machine? Yes, the CodeRED system will leave a message on a machine or on voicemail, providing the entire message in one pass. What circumstances might prevent message from being delivered to me? a If your contact information has changed and you have not registered your new information. If you have only cordless phones in your residence, the power is out and you did not register an alternate phone number. If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine. If you have a privacy manager on your main phone and you did not register an alternate phone number. It is best to have an alternate phone number registered, or multiple phone numbers if available, for these situations. Improvement Projects Projects Completed q New Haven Ave. waterline relocation, U.S. 1 to Front St., $153,943. q Shenandoah outfall drainage basin improvements, Phase 1, $704,180. q Spain outfall drainage basin improvements, Phase 2, $595,490. Projects Under Construction Listen carefully to the entire message. You will have the option to repeat the message by pressing any key. Do not call 911 for further information unless directed to do so or if you need immediate aid from the police or fire department. q Babcock Street widening by FDOT, Melbourne Ave. to Fee Ave., $505,738 q S. Wickham Rd. widening by Brevard County, NASA Blvd. to U.S. 192, and 30inch waterline relocation, $268,206. q Strawbridge Avenue (SR 500)/Livingston St. mast arm signalization project, $203,898. q Turtle Mound Road extension project, from Eau Gallie Blvd. to Aurora Rd., $690,076. My phone does not work when the power is out. How will the system contact me? Under Design or Ready to Bid Make sure you have at least one working corded telephone – and be sure to turn the ringer on. The CodeRED sign-up form allows you to indicate both a primary and alternate phone number. Cell phone and/or work phone numbers can be entered as alternate phone numbers. Both primary and alternate phone numbers will be contacted when a notification is sent. q Apollo Blvd. extension project, Sarno Rd. to Eau Gallie Blvd. q Babcock Street Phase 3 improvements, Brevard Drive to Alma Drive. q South beaches 16-inch water line, SR A1A. q University Park Elementary School sidewalk project. q Western Eau Gallie drainage basin project (Kingsmill area). For more information contact Tami Gillen, P.E., Assistant City Engineer, 608-7311. City’s ‘precautionary boil water notices’ put drinking water customers on alert As a regional supplier of drinking water, the City of Melbourne issues precautionary boil water notices from time to time. State regulations require the notices under certain conditions. Information presented here will allow customers to better understand the notification process. What is a Precautionary Boil Water Notice? A Precautionary Boil Water Notice (PBWN) is a public notification issued by the City of Melbourne advising citizens to boil tap water before consuming it A PBWN means tap water should not be used for drinking, cooking, or activities such as washing fruits and vegetables, or making ice with tap water, until tests verify the water is safe. Any loss in water pressure creates the possibility of harmful bacteria entering the lines. Until laboratory tests are completed to confirm the water has not been contaminated, the PBWN remains in effect. Typically, tests take 48 hours to complete. In the meantime, tap water should be boiled to kill any microorganisms that may be present. What causes the City to issue a PBWN These are issued as a result of water being shut off or pressure dropping below 20 pounds per square inch (psi) as a result of water main breaks, construction mistakes, planned repairs, new water line construction, disruptions of the water treatment plant, and natural disasters such as floods and hurricanes. How will I know when a PBWN is issued and then lifted? If the area affected includes a small number of homes and/or businesses, notices will be left on front doors. All notices are posted on the City’s website at www.melbourneflorida.org/news/water_notices.htm. How long should water be boiled? Vigorous boiling for at least one full minute is the safest and most effective method of water disinfection. Fill a pot or pan with cold water and start timing when steady streams of bubbles pop from the bottom of the pot. Be careful when lifting heavy pots and pans, and cool the water before using it for washing or brushing teeth. Store the disinfected water in clean, covered containers. Using bottled water is also an option. How does boiling make water safe to drink? Boiling water purifies it because any disease-causing bacteria, viruses, or parasites are destroyed by heat. Can I wash my hands in tap water during the notice period? What about food? Use tap water and antibacterial soap for hand washing for basic hygiene, but if you are washing your hands to prepare food, used bottled or boiled water. Fruits, vegetables, and other foods should be washed with boiled water or bottled water only. Can I use tap water for making coffee, tea, baby formula or frozen juice? No. Water intended for drinking must be vigorously boiled before being used to make beverages. Can I use my icemaker during the notice? Ice already in your freezer when the PBWN is issued is safe, but icemakers should be turned off until the notice is lifted. Then empty the ice several times and flush the water lines throughout the house by turning on faucets and running them full stream for about five minutes. What about washing dishes and laundry? Hand-washing dishes: Wash with hot, soapy water then rinse with boiled water or water diluted with one tablespoon of unscented bleach per gallon of water. Allow dishes to completely air dry before using. Home dishwashers: If the hot water is at least 170 degrees Fahrenheit or the dish- How You Receive Notices Most precautionary boil water notices affect just a few customers. Notices can be provided directly to those locations. However, circumstances may dictate that a notice be distributed more widely. When that happens, the City has the option of using an array of communication avenues to reach customers. The City can use the CodeRED emergency notification system in an effort to contact customers by phone and email. Citizens and businesses are encouraged to register all active telephone numbers and email addresses in order to receive notifications by voice and in written form as email and text messages. Registration can be accessed online at www.melbourneflorida.org/news/ callout.htm. A link is also available at the City’s home page. Registration can be provided by phone at 321-953-6302. The City will also provide this information to local media by way of a news release. All interested parties can register at www.melbourneflorida.org/list.htm to receive the news releases by email. Notices are also posted to the City’s Facebook and Twitter accounts. washer has a sanitizing cycle and includes a full dry cycle this will be sufficient. Commercial dishwashers: This is acceptable if it is an ‘NSF’ listed washer and manufactured and operated with a heat sanitizing rinse set at 170 degrees Fahrenheit that lasts for 30 seconds. What are the recommendations for bathing and brushing teeth? Use boiled or bottled water to brush your teeth, but tap water is fine for bathing, showering, and shaving. Avoid getting water in your mouth, eyes and nose, and keep an eye on children in the bathtub. People with recent cuts, surgical wounds, immunity problems or chronic illnesses may consider using boiled water for bathing. Parents may want to use boiled and cooled water for bathing infants. Does a water filter protect me? Water filters in refrigerators and pitchers do not remove bacteria. For under-sink filters, read the manual or check with your installer to determine the filter’s ability to remove bacteria. If in doubt, boil the water. What if I drank tap water accidentally or before I learned about the PBWN? If this happens, don’t panic. The chances of becoming ill are slim. See your doctor if you experience diarrhea, nausea, vomiting, or abdominal cramps. However, illnesses caused by waterborne germs are not usually serious. Is it safe to give tap water to pets? Many pets, such as dogs, are susceptible to the same diseases as humans and can transmit the same diseases to their families. Provide them with bottled or boiled water. Contacting the City Council l Mayor Kathy Meehan, 984-7588; [email protected] l Mike Nowlin, District 1, 254-1886; [email protected] l Betty Moore, District 2, 205-3389; [email protected] l Harry Goode, District 3, 608-7220; [email protected] l John Thomas, District 4, 608-7220; [email protected] l Vice Mayor Molly Tasker, District 5, 259-1719; [email protected] l Greg Jones, District 6, 242-3444; [email protected] E-mail received by the City of Melbourne is considered to be public record.
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