Who is Vivienne Mackinder? The Hairdressers ‐ hairdresser. International ICON Irish Hairdressing Federation
Fashion Director for Inter Coiffure North America
North American Hair Styling Awards honouree
“Life Time Achievement Award”
5 time winner of the North American Hair Styling Awards
Producer and Director of the Documentary film series
“ I’m Not just a Hairdresser”
Founder of HairDesignerTV.com
John Maxwell certified coach and key note speaker
Dr John Maxwell •  NY Times Best Seller •  Wri8en Over 60 Books •  3rd Best Seller On Amazon •  Voted Year ACer Year As The World Leadership Expert •  My Mentor John Maxwell Today we will review a few chapters from 2 Mastermind Series The 21 Irrefutable Laws of Leadership Everyone Communicates Few Connect Warren Buﬀet was asked what is the most important thing to invest in during these ﬁnancially challenging :mes? He replied, “Invest in your self.” •  When you develop yourself you add value to your life •  When you develop others your success will mulKply •  Success is even more wonderful when you add Signiﬁcance by adding value to others The Mastermind Programs Will Address The Most Common FrustraJons Within The Workplace Typical problems 1.  Lots of communicaKon but very li8le connecKng! 2.  Drama !!!! Wasted energy!! 3.  ME ME ME AND I – “What’s in it for me” aXtude 4.  Job verses a career ‐ Watching the clock, your heart leC your job but, you did not make it oﬃcial 5.  Lack of teamwork 6.  Weak salon culture (a divide among the troupes) 7.  Not busy behind the chair – bored and loss of conﬁdence 8.  Struggling to make ends meet 21 Laws Week 5 – Law of the Picture Get Out Of Your Head And Step Into Your Greatness •  Whiners will shrink away from the challenge Get Out Of Your Head And Step Into Your Greatness •  Whiners will shrink away from the challenge •  Winners stretch to the challenge Get Out Of Your Head And Step Into Your Greatness People do what people see. Simplicity I had a great Mentor and stretched towards the challenge. 21 laws – Week 1 – Law of Inﬂuence Week 6 ‐ Law of the Big picture Simplicity THE GAP •  We work in a billion dollar industry. •  There are ﬁve hundred and ﬁCy thousand salons in the USA The Gap •  85% of salons are struggling to make a proﬁt •  The stylists Gap $20,000 a year low end •  High end $100,000 to $700,000 a year •  Why the GAP? 21 Laws ‐ Week 2 ‐ The law of buy in ‘ People buy into the leader, then the vision’ Q & A Mary BruneX Average technical skills and brilliant connecKng skills Brilliant technical skills and weak connecJng skills
SIMPLICITY HAIR EXTENSIONS HOW WOULD YOU LIKE TO MAKE YOUR MONTHLY INCOME IN A DAY? Impossible? When you were an assistant you were earning $8 an hour $1280 month Many of you NOW are making what you made in a MONTH…. in a DAY. You have done this once, so why not make your make your current monthly salary in a day? 21Laws Week 5 Law of Victory – Leaders ﬁnd a way for the team to win •  How Do We Increase Our Worth Behind The Chair? $ Power QuesJons •  You may be asking, “When are good things coming my way?” Power QuesJons •  You may be asking, “When are good things coming my way?” •  Power QuesKon: “What am I doing to be worth more?” Power QuesJons •  You may be asking, “When are good things coming my way?” •  Power QuesKon: “What am I doing to be worth more?” Ask Yourself These QuesJons What Am I Worth In The Marketplace? There are 3 principles to the Law of CompensaKon 1.  What is the need for what I do? 2.  How high are my skill levels? 3. What is the cost to replace me? Beliefs ‐ Power thoughts “We don't get what we want in our lives, we get what we believe about ourselves” For example: ‐ Icon hairdressers self belief. •  Sally Hershberger •  Ted Gibson 21 Laws – •  Oribe Week 3 The Law of MagneKsm How do you Increase Your Worth? A person will never out perform their own self esteem •  Self image how others see you •  Self esteem how you see yourself •  Think about the quality of your consultaKons, are they truly adding value to your clients life? •  Are you maximizing your business building opportuniKes? • Remember ‐ Your consultaKons are ﬁltered through your own percepKon, knowledge and self belief. Q & A Mary BruneX The Danger Of Playing On The CompeKKve Field Instead Of The CreaKve Field •  en∙vi∙ous adj •  1. WanKng to have somebody else’s success, good fortune, qualiKes, or possessions. •  jeal∙ous adj •  1. Feeling bi8er and unhappy because of another’s advantages, possessions, or luck. Playing On The CompeKKve Field Instead Of The CreaKve Field CompeKKve statements (conscious and subconscious thoughts or acKons) 1.  I have to do be8er than Joe 2.  My success is based on the others failure (I won because they lost) 3.  She always gets the new clients 4.  Its not fair! GOING NOWHERE EXCEPT TO THE HOUSE OF DRAMA CreaKve power quesKons 1.  How can I be8er my personal best? 2.  Who could be my mentor to support and empower me? 3.  What do I need to learn? 4.  What are my natural giCs and am I using them? 5.  Am I working to my strength zone? GOING TO THE TOP Salon drama 1. Jumping to conclusion 2. Looking to be oﬀended 3. Making stuﬀ up 4. Lack of noble intent 21 Laws Week ‐2 Law of Solid Ground Week‐ 3 Law of Respect Q & A Mary BruneX 21 Leadership and inﬂuence •  The law of the lid Excuses are like exit signs on the roadway to success, it is easier to recover from a failure than an excuse. MASTERMIND SERIES. 21 Laws of Leadership •  The law of the lid Everything rises and falls on leadership Leadership is inﬂuence MASTERMIND SERIES. Week 1 Law of the Lid Success with out leadership has a LID •  The higher you want to climb, the more you need leadership. •  The greater the impact you want to make, the greater your inﬂuence needs to be. So what is leadership? Well, leadership encompasses far more than most people iniKally think .. It starts with leadership of self .. then leadership of others The Myths of leadership •  See if you recognize any of them. •  The management myth: I think people oCen get management and leadership mixed up .. Management can be a part of leadership .. But, just because you can manage something eﬃciently .. doesn’t mean you can lead. •  Management is doing things right •  Leadership is doing the right things Management is •  eﬃciency – control ‐ managed risks Leadership is direcKon .. enthusiasm .. inspiraKon .. inﬂuence. •  People oCen think they’re the same thing .. but they’re really not .. monitoring what Kme people come in to work .. how long they have for lunch .. that sort of thing .. it’s not the same thing as leading an inspired team ..united in pursuit of a challenging goal is it? John Maxwell Leadership Philosophy •  Here is what you can expect from the process as we engage the laws: •  We will learn the law as an overview. •  We will discuss living the law. •  We will lead others to the law. 21 Laws of Leadership 1.  The Law of the Lid How well you lead determines how successful you’re going to be. 21 Laws of Leadership 1.  The Law of the Lid How well you lead determines how successful you’re going to be. 2. Inﬂuence Leadership is inﬂuence .. nothing more nothing less 21 laws of Leadership 1. The Law of the Lid How well you lead determines how successful you’re going to be 2. Inﬂuence Leadership is inﬂuence .. nothing more nothing less 3. Process Leadership develops day by day not in a day Week 1 – Laws of the Lid, Inﬂuence and Process The Law of Process Leadership develops daily not in a day Leadership is like invesKng – it compounds. The law of Process Champions do not become champions in the ring they are merely recognized there The Law of Process The Law of Process 10,000 hours of perfect pracKce is required to achieve the level of mastery to be world class Outliers by Malcolm Gladwell The Law of Process 10,000 hours of perfect pracKce is required to achieve the level of mastery to be world class The average person will apply 4,000 hours over the course of 10 years Outliers by Malcolm Gladwell Q & A Mary BruneX The power of your mind You will always move into the direcKon of what you focus on •  Find black •  Find red 21 Laws Week 2 – The Law of NavigaKon What are your life rituals? •  Your life rituals are based on your values today •  To evaluate your prioriKes consider: How you spend your Kme? Where do you spend your money? (your check book and your date book tell the story) 21 Laws ‐ Week 6 – The Law of PrioriKes “People always make Bme to do the things they really want to do.“ – Anonymous •  Everything we do is an investment of Kme. •  When we watch television, we’re making an investment in entertainment. •  If we watch a show that is horrible, we’ve made a bad investment and receive a poor return for our Kme. 21 Laws Week 6 – Law of Sacriﬁce Week 4 ‐ Law of AddiKon “Time will take your money, but money won’t buy Bme.“ James Taylor InvesKng Kme or wasKng Kme To realize the value of one year:
Ask a student who Has failed a final exam.
To realize the value of one month:
Ask a mother who has given birth to a premature baby.
To realize the value of one week:
Ask an editor of a weekly newspaper.
To realize the value of an hour:
Ask the parent on an hourly salary with 6 children to feed.
To realize the value of one minute:
Ask a person who has missed their flight.
To realize the value of one-second: Ask a person who has survived an accident.
To realize the value of a 10th of a second: Ask the silver Olympic medalist Turn the staﬀ room “minimum wage room” into the empowerment room. 21 Laws ‐ Week 6 ‐ Law of Sacriﬁce Week 6 ‐ Law of PrioriKes MASTERMIND GROUPS AN INDIVIDUAL MAY WIN A TROPHY BUT, A TEAM WILL WIN THE CHAMPIONSHIP 21 Laws Week 4 – Law of ConnecKon Week 4 – Law of the Inner Circle Mastermind Series #2 Vivienne Mackinder f o u n d e r o f H a i r D e s i g n e r Tv. c o m CerJﬁed Coach and Keynote Speaker for John Maxwell CommunicaKon verses ConnecKng Barriers to ﬁnding common ground •  Is technology helping us, or hurKng us? •  Rapport increasing your inﬂuence. Masterind Series Everyone Communicates Few Connect COMMUNICATION ConnecKng goes beyond words WORDS 7% TONE OF VOICE 38% NON VERBAL 55% “People do not care how much you know unBl they know how much you care.” By John Maxwell What Is Your
Lifestyle?
What is valuable to you as a client? How would you describe your image and
lifestyle? Using the scoring system below (5 - Most Important; 0 - Not
Important), mark what you value as the most important when considering
your hairstyle.
1. Lifestyle - Image - Personality
2. Age Appropriate
3. Bone Structure/Profile
4. Body Type and Height
5. Hair Texture
6. Hair Extensions - Thicken or Length
7. Growth Patterns - Hairlines
8. Color
9. Texture Service
10. Treatments for Healthy Shiny Hair
11. High or Low Maintenance Styling
12. Budget Range:
From $
to $
Uninterested Uncommi8ed Unprepared Uncomfortable CommunicaKon verses ConnecKng ConnecJng PracJces Barriers to ﬁnding common ground: AssumpKon Arrogance “I already know what others know, feel and want.” “I don’t need to know what others know, feel or want.” Control Indiﬀerence “I don’t care to know what others know, feel, or want.” “I don’t want others to know what I know, feel or think.” ConnecJng PracJces Choices to ﬁnding common ground: Availability Listening QuesKons Thoughyulness Openness Likeability Humility Adaptability Vidal Sassoon told me to always look at my clients with a “tender eye not a judging eye” 1. Do you show how much you CARE? 2. Do you show how much you wish to HELP? 3. Have you earned TRUST ? 21 Laws Week 5 ‐ Law of ConnecKon Mastermind Series Vivienne Mackinder f o u n d e r o f H a i r D e s i g n e r Tv. c o m CerJﬁed Coach and Keynote Speaker for John Maxwell Q & A Mary BruneX 60 day test 1.  Write down the things you want to change 2.  Post on a board 3.  If you think the changes will happen without doing anything, look at the list in 60 days. 4. If you feel that you need to make changes, lets set up a plan for success.. Mastermind Groups This may be the best giC you gave yourself and your team • 
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7 week program “21 Irrefutable Laws of Leadership” Ticket price $550 salon If you sign up with in the next 24 hours $450 Dates: Jan 4th to 15th Feb •  Empowering you and your business •  The teachings are archived •  pdf print outs Please Join us for Q&A *6 to join the queue 