Which? works for you Which? Car review Kia Rio (2011-) Sep 2011 Class: Superminis New price: £10,130 - £16,730 Used price: On sale: Performance: Ride comfort: handling: ★★★ ★★★ ★★★ Boot & Storage: Safety: ★★★★ ★★★★★ Reliability: ★★★ Total score: 74% Superb value-for-money package, with seven-year warranty. Lowest emissions of any conventional diesel engine. Sporty styling. Performed poorly in our avoidance test. Cabin isn’t as plush as VW Polo. Kia is still a relatively non-prestigious brand. Recommended models in the range Which? Car Top Choice Model New price: Used price: - Fastest Model 1.4 4 5dr ISG New price: £15,715 Used price: - 11.1 secs 0-62mph: Most Efficient Model 1.1 CRDi 1 EcoDynamics 5dr New price: £11,995 Used price: Combined fuel economy: 88.3 mpg Cheapest Model to buy new 1.25 1 3dr New price: Overview The prospect of a new Kia Rio may not set pulses racing – previous incarnations of this Korean supermini haven’t exactly been inspiring to look at or drive. But this could all change with the arrival of the latest Rio, which not only looks like a classy supermini contender, it drives like one too. And its lengthy seven-year warranty wipes the floor with the cover offered by other mainstream rivals. According to Kia, everything apart from the name. The Peter Schreyer-led design is longer, lower and wider than before, and for the first time the Rio will be offered in three-door as well as five-door form (five-door from September 2011, three-door spring 2012). Under the bonnet there’s a choice of four distinctly different engines, two petrol and two diesel. Most popular powerplant looks set to be the 1.25 petrol recently introduced in the new Picanto city car. The other petrol choice is a perky 1.4. Diesel power options are a 1.4 or three-cylinder 1.1 – the latter’s claimed emissions of 85g/km are the lowest to-date of any conventional-engined car; Kia also says it’s capable of 88.3mpg. In line with other Kia models, three simply-named trim levels are offered: 1, 2, 3. Prices start at just over £10,000 for the 1.25 1, rise to nearer £12,000 for the 85g/km 1.1 CRDi 1 EcoDynamics, and to nearly £15,000 for the fully loaded 1.4 CRDi 3 EcoDynamics. Not sure which optional extras to choose? Read our optional extras guide Competition in the supermini sector is the toughest of all – every other new car purchased by private buyers is a small hatchback. So the Rio has more than 50 rivals; the most significant of these are the Ford Fiesta (which is often the top seller too), Hyundai i20, Mazda 2, Peugeot 207, Skoda Fabia and VW Polo (the benchmark car for refinement, in our opinion). £10,130 Cheapest Model to buy used Used price: - Cheapest Model to Run (new) 1.25 1 3dr New price: £10,130 Running costs: £9,624 (3 years/36,000 miles) Owner’s View I chose it for its green credentials and I haven’t been disappointed. As a bonus, it is stylish, comfortable to drive, and has everything we’ve come to expect, like central locking and window controls, and standard safety features. The rear Which? Car review Kia Rio (2011-) Superminis On the road How we test Neither the 1.25-litre nor 1.4-litre petrol Rio we tested are what you’d call performance machines. You really have to rev the engine hard to be rewarded with good acceleration, and you’ll find yourself needing to shift through the gears quite frequently. The overall handling isn’t brilliant, either - the Kia didn’t do particularly well in our avoidance test, and the standard-fit ESC doesn’t perform well enough to prevent a lot of oversteer in fast bends. Performance ★★★ The 1.25-litre petrol model we tested needs to be revved to 4,000rpm to reach the 83bhp and 121Nm of torque (pulling power), which isn’t a good thing. It means you need to be constantly changing gear to get good performance and in fourth and fifth gears there is barely any pull. Even to get reasonable performance, you need to rev out the engine in every gear. That said, performance is sufficient for regular urban traffic and for moderate cruising speeds on the motorway. And because the four-cylinder engine is fairly smooth with little vibrations, it sails along quite comfortably - only when you have to rev it hard does the engine start to drone inside the cabin. The 1.4 version has slightly more performance thanks to its 107bhp power output, but it’s still not the quickest supermini around. You’ll find yourself shifting down from top gear a lot to maintain good pace. The gearbox is precise and smooth, and, thanks to a short-shift gearbox, allows for swift gear changes. The gear ratios are spaced rather far apart, though. Engaging the reverse gear can sometimes become difficult, but this will improve as you become accustomed with it. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Ride comfort Acceleration (37-62mph) 8.4 secs 7.4 secs Rating ★★★ ★★★★ ★★★ The Kia Rio has good spring and damper settings, but is lacking a little refinement and the chassis isn’t the most responsive to surface irregularities. Short surface changes (like the yellow warning strips as you approach traffic lights and roundabouts) are transmitted to the passengers. There’s plenty of damping to prevent overt diving and lurching under heavy braking and acceleration and there’s little body roll in corners. Fully loaded, there isn’t much change to the ride. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Rating ★★★ ★★★ Performance We use the sophisticated electronic timing equipment to record standing-start and in-gear acceleration, and repeat each test several times. Ride comfort Ride comfort is assessed by our laboratory experts who have driven hundreds of thousands of miles in a myriad of different models. Which? Car review Kia Rio (2011-) Superminis On the road continued... How we test Handling ★★★ Handling The Rio is slow to respond to steering input, making direction changes abrupt at times. The electronic traction control means you get plenty of grip in slippery conditions, but the standard stability control (ESC) isn’t quite as impressive. This was highlighted in our avoidance test: the car understeers slightly on the initial turn-in and then oversteers massively as the car swerves back into line, which may cause skidding if the driver doesn’t countersteer again immediately. The ESC kicks in too late and isn’t intrusive enough to prevent this happening. We’d recommend that Kia updates the ESC system to control this swerving effect better. In fast corners, the Rio also oversteers, and if you come off the throttle mid-corner this only gets worse. The ESC has a difficult time coping with this, and the harder you push the more obvious the problem is. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) ★★★ ★★★ ★★★★ While the handling of the new Kia Rio is somewhat questionable, braking is not a concern. The brakes are stable and there is no fade, even after excessive use. They’re responsive and incremental, and the brake assist is helpful. Braking distance (62-0mph) 37.3m 37.3m Refinement and noise Rating Noise levels measured inside the Rio’s cabin are acceptable. At 4,500rpm the 1.25 engine does start to vibrate and become more audible inside the car. Wind and road noises can also be heard, but aren’t distracting or irritating. Cruising noise 70dB 71dB The Which? Car braking test measures stopping distance from 62-0mph and is repeated ten times in quick succession to highlight any brake fade issues. ★★★★ ★★★★ ★★★ Refinement and noise Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Brakes Rating Brakes Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) On-the-limit handling is explored well away from public roads to ensure a fair test. Our obstacle avoidance test is one of the harshest tests in the industry.. Rating ★★★ ★★★ The Which? Car experts use a decibel meter to record interior sound levels at common UK motorway speeds, and combine this with subjective assessments to arrive at an overall score. Which? Car review Kia Rio (2011-) Superminis On the road continued... How we test Cabin and controls ★★★★★ Cabin and controls There are plenty of positives in the Rio’s interior. The height- and reach-adjustable steering wheel is easy to adapt and the pedals and gear lever are well placed. The start button is backlit, making it easier to find, but it is partially covered by the steering wheel. The instrument gauges are all large and easy to see and the on-board computer carries all the key information. The radio and optional sat-nav (touch screen) control panels are easy to reach and use, and the controlling buttons in the dash are all well placed and well marked. The only real criticism we have is that fully open doors are hard to close from inside as the door handles are too far away from the seated occupant. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Rating Visibility and parking ★★★★★ ★★★★★ ★★★ Visibility and parking The Rio only receives an average all-round visibility rating in our lab test. Forward visibility is OK, but rear visibility is limited by a high rear window line and chunky C-pillars. Another slight disappointment is that xenon lamps are not available. A turning circle of 11.4m is also way too big for a town-dwelling car like this. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) We penalise cars with difficult controls, and we look for things like backlit light switches and easy-to-use heating and ventilation adjustments. Turning circle 11.4m 11.3m Rating ★★★ ★★★ Visibility is a major issue for motorists today, so each car gets a 360-degree swivel view test to reproduce the driver’s eye view and any obscured areas. Which? Car review Kia Rio (2011-) Superminis Comfort and practicality How we test Getting in and out of the 2011- Kia Rio is aided by wide door apertures and low sills, and once inside it’s a very roomy supermini. The boot is highly practical too, with plenty of storage compartments. One slight irritation is the air conditioning, which sometimes seems to have a mind of its own. Getting in and out Getting in and out ★★★ The Rio has wide door apertures and low sills, meaning it’s fairly easy for most people to get in and out. Taller rear passengers will have to mind their head getting in, due to the sloping roof line. Models with keyless entry can be opened using the remote locking or by merely touching the buttons in the front door handles and the boot hatch while you have the keys in your pocket. We take measurements all around the driver and passenger’s door apertures and note the height of the seat, door sills and step down onto the car floor. The best cars don’t require too much bending or stretching to get in and out. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Seat space and comfort Seat space and comfort Rating ★★★ ★★★ ★★★★ Front seats are firm but tall and ergonomically-shaped rear backrests provide plenty of support. The seat bases offer good thigh support and make long-distance trips more comfortable than in some rivals. There is plenty of room up front, with lavish headroom and generous cabin width. The front passenger seat is not height adjustable. The rear seats aren’t as supportive as those in the front, and a pronounced tilt in the seat bases results in poor upper-leg support. And, realistically, the Rio only has two back seats as the centre strip would not accommodate a passenger of any size. This is disappointing, especially as this supermini feels wide and spacious inside. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Rating ★★★★ ★★★★ We assess seat comfort subjectively, using our road testers’ expert knowledge and experience from thousands of different cars. And we measure the head-, legand elbowroom on offer in every seat, to see how well the car caters for people of all shapes and sizes. Which? Car review Kia Rio (2011-) Superminis Comfort and practicality continued... How we test Boot and storage ★★★★ Boot and storage A boot capacity with the back seats up of 260 litres is OK for a large-sized supermini - a capacity of 625 litres with the back seats lowered is much more impressive. Overall, the boot’s pretty practical, with a cargo net on the floor to prevent items rolling around, and a storage bin and another net in each corner to contain smaller objects. The boot hatch is easy to open and close, it’s nice and wide and isn’t too deep, meaning it’s easy to access. The split-folding rear seats do drop down easily, but you have to pay attention when doing this as the seats can pinch on the seatbelts and cause damage. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Boot space (seats up/down) 260 litres / 625 litres 260 litres / 625 litres Rating ★★★★ ★★★★ Carmakers give official stats for boot space, but our tests are more realistic. We load the boot up with measuring blocks only as far as the rear window line, so that luggage is well secured and won’t obscure rear visibility. We repeat the test with the rear seats up, and folded down (where possible). Heating and ventilation Heating and ventilation ★★★ In our climate chamber, the Rio performed adequately. It warmed up from -10°C to 22°C in just 13 minutes in the front seats and 19 minutes in the back. There aren’t separate temperature controls for the front and rear and the air volume controls are fairly inflexible. Another irritation is the standard AC - this kicks in if the car detects the front window is fogging up and you cannot deactivate it or change the air volume until the misting has cleared. It’s worth noting that higher spec models come with automatic air-con and heated front seats as standard. Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Rating ★★★ ★★★ Feel sorry for the tester who has to warm each car up from a frosty -10 degrees in our climate chamber. Starting with a cold engine, we measure how long it takes to warm up the front and rear of the cabin. Diesel cars usually take longer. We also check the effectiveness of air conditioning, where fitted. Which? Car review Kia Rio (2011-) Superminis Running costs and depreciation How we test Fuel-efficiency isn’t brilliant on either the 1.25-litre or 1.4-litre petrol models we’ve tested. If you want the cheapest running costs, the 1.1-litre EcoDynamics diesel (without air conditioning) is claimed to return 88mpg and will cost nothing to tax. Fuel consumption Fuel consumption The 1.25-litre petrol Rio we tested in our lab returned 49.6mpg on the combined cycle. That’s quite a bit off the 56.5mpg claims made by Kia, but is better than some rivals, like the Toyota Yaris. The 1.4 version didn’t fare any better, averaging 46.3mpg in our hands (against a claimed 51.4mpg). Economy-conscious buyers will be attracted to the 1.1-litre EcoDynamics diesel model (without air-con) as this returns a claimed 88.3mpg. In fact, the remaining 1.1-litre diesel versions and the 1.4-litre diesel are all claimed to return over 70mpg. Petrol (combined mpg, claimed) 44.1 mpg - 56.5 mpg Diesel (combined mpg, claimed) 70.6 mpg - 88.3 mpg Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Urban (claimed/tested) 47.1 mpg/44.8 mpg 39.2 mpg/38.7 mpg Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Extra urban (claimed/tested) 65.7 mpg/61.4 mpg 62.8 mpg/58.9 mpg Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Motorway (measured) 41.5 mpg 40.9 mpg Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Combined (claimed/tested) 56.5 mpg/49.6 mpg 51.4 mpg/46.3 mpg We test fuel economy under strict lab conditions – using realistic test cycles – to reveal the facts behind the figures. Our figures rarely match manufacturer claims as, unlike the official mpg test, we measure economy with both a hot and cold engine, and on the motorway. Which? Car review Kia Rio (2011-) Superminis Running costs and depreciation continued... How we test Emissions Emissions Emissions for the 1.25 petrol as tested were higher than those claimed by the carmaker, but this won’t affect the car tax costs. A claimed CO2 output of 114g/km means just £30 a year car tax. The 1.4’s 128g/km emissions bump it up a tax band into £95-per-year territory. The 1.4-litre automatic petrol emits the highest and results in £130 tax per annum. 1.1-litre diesel models qualify for free car tax and the 1.4-litre diesel will costs owners just £20 a year to tax. Petrol (CO2, claimed) 114g per km - 150g per km Diesel (CO2, claimed) 85g per km - 105g per km While testing fuel economy, we also collect exhaust gases to enable us to measure the amount of carbon dioxide (CO2) emitted. We also check whether particulate filters are effective at removing sooty emissions from diesel engines. Safety Model tested 1.25 petrol (83bhp) manual 5-door (2011) 1.4 petrol (107bhp) manual 5-door (2011) Emissions (claimed/tested) 114g per km/130g per km 124g per km/140g per km Safety and security The base-level Rio comes with plenty of standard kit. Stability control and brake assist is included on all models, as is the LED brake light which flashes to warn approaching drivers when you’re braking very hard. The engine cannot be started without depressing the clutch. A slight niggle is that the fuel filler neck is on the traffic-exposed side of the car. The rear power windows also don’t have anti-pinch sensors, so children could trap their fingers. We rate cars for safety using Euro NCAP crash test scores (where available), alongside our own comprehensive safety checklist. Uniquely, we also feed in results from our accident avoidance test – after all, it’s far better to steer around a crash than rely on the airbags... Euro NCAP score Security ★★★★★ In the adult occupancy crash tests, the Rio provided good safety for adults of all sizes. There was plenty of protection all round, apart from in the side barrier test, as the rear door that took the impact was found to be not fully latched after the test, and Euro NCAP did penalise for this. However, the Rio came through the more severe side impact test without this reoccurring. Please enable JavaScript to access this content. Electronic stability control is standard equipment on the Rio, and met Euro NCAP’s test requirements (although it fared less well in our own tests). Please enable JavaScript to access this content. (Year tested: 2011) Adult occupant Child protection Pedestrian protection Safety assist 92% 84% 46% 86% ★★★★★ Which? safety rating Active (crash avoidance) Passive (crash safety) Child Pedestrian 67% 80% 70% 45% Security Theft of car: Theft from car: - - Security scores come from the security experts at Thatcham, who break into hundreds of cars each year. Most modern cars are very difficult to drive away, but are still too easy to steal from. Which? Car review Kia Rio (2011-) Superminis Which? Car Survey results About our survey The Which? Car Survey is the UK’s biggest and best reliability and owner satisfaction survey. In 2013, drivers told us about 57,182 cars, covering more than 450 million miles in the previous 12 months (that’s equivalent to driving 18,398 times around the world). This unique feedback allows us to rate satisfaction and reliability for hundreds of new and used cars. Note Star ratings below are from 1-5 (1 is very poor and 5 is very good). Percentages shown under ‘Most common faults’ indicate the proportion of owners reporting each problem in the past 12 months. Brand Sample size: 1,100 people Kia ratings Overall owner satisfaction for this brand Brand reliability Dealer Servicing & repair Sample size: 37 people Ownership ratings Overall owner satisfaction for this range - - - - - - - - - Everyone who takes part in the Which? Car survey tells us about their car and the dealers who sell and service it. We analyse this feedback across all cars to give top-level satisfaction ratings for each brand, including the brand’s reliability record over the last eight years. All star ratings are out of five. Model ownership ratings ★★★ ★★★ Dealer Sales Service Model: Kia Rio (2011-) 81% Brand ratings These show how owners score this car in 12 different areas, from performance to heating. Owners’ ratings are subjective – so may differ from Which? Car test scores – but they give a good idea of what the car is like to live with. Where relevant, cars are scored against other cars in the same class (e.g. for space). 83% - Owner’s View Good practical car, appreciate the 7 year warranty. Owner’s View Dashboard rattle over rough roads. Tiny rear window and thick side pillars. Reversing sensors essential. Which? Car review Kia Rio (2011-) Superminis Which? Car Survey results continued... About our survey Reliability ratings Reliability ratings ★★★ Overall Reliability Petrol cars Reliability Breakdowns Average annual repair cost Diesel cars Reliability Breakdowns Average annual repair cost All cars Reliability Breakdowns Average annual repair cost Up to 3 years old 3-8 years old - - - - - - ★★★ - £5 - We split reliability into breakdowns (including failure to start), faults (where parts need replacing) and problems (minor issues e.g. squeaks and loose trim). Where the car has been on sale for some time, and we have numerous survey responses from owners, we also split scores by the age of car and fuel type. Star ratings are out of five – the more stars, the more reliable the car. Most common faults Breakdowns: Percentage of cars suffering a breakdown in last 12 months Average annual repair cost: Average annual cost of repairs (not servicing), in past 12 months Most common faults Up to 3 years old Engine - Other Steering Manual gearbox Onboard computer Clutch 5% 5% 3% 3% 3% 3-8 years old - - - - - - Failure rate: The proportion of owners reporting this problem in the last year Want to know what’s most likely to go wrong as the car gets older? These are the five most common faults reported by owners, grouped by age into new, recent and older cars. A score of 40% means four out of 10 owners reported problems with that part of the car over the previous 12 months. Engine electrics and non-engine electrics (e.g. windows, stereo) cause more headaches than mechanical parts in most modern cars.
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