Data Capability Gap Analysis Level 3 to 4 Assessment Block People and Culture Gap Description Information Asset ownership is not taken seriously. Data Roles have been created but are not being fulfilled. Sponsorship for data is sporadic and tactically focused. The value of data is only understood in terms of known outputs. Investment is being made in areas not returning value. Process Data Activities Targets for data are set but the why and how isn't clear. Business processes are undermined when there is a perceived crisis. Business change tends to be communicated at a very late stage. Issue tracking and resolution does not follow the correct process. Data Governance decisions do not always filter into operational activities. Data is still collected for unknown purposes and inside other business units. Data improvement activity is not prioritised or well supported. Data management roles are not trained into - learn on the job. Gap Mitigation Demonstrate the value in a wider data management context. Move from data to information. Demonstrate the value of a data management capability in terms of support for specific business initiatives. Find a sponsor who can see value of 'data in the round' and agree a data improvement plan with actionable milestones. Look for ways data can support existing initiatives or create whole new services. Focus on the 'value chain' of data and target resources and investment there. Consider all datasets and shift responsibility to information asset owners. Only set targets you can measure and realistically achieve. Consider reworking processes, they should be the simplest and fastest way to resolve issues. Ensure those responsible for business change understand the value of engaging early especially around integrity of data models. Consider reworking processes, they should be the simplest and fastest way to resolve issues. Data Governance lead takes responsibility for actionable plans from DG forums. Declare a data amnesty! Use data modelling to understand collection requirements and strive for efficient collection. Show value of increasing data management capability, so link to other initiatives and ongoing business change. Show value of increasing data management capability, so link to other initiatives and ongoing business change. Assessment Block Technology Gap Description Data models are not complete and the integrity is regularly compromised. Technology solutions have no benefit outside of the IT Department. Technology solutions around data quality do not have much traction. Tools are disparate without any obvious framework. Gap Mitigation Start with conceptual models and engage senior management. Normalise physical models and create logical models to close the gap. Probably the wrong solutions! Workshop requirements, create roadmap, increment functionality - no big bang. Ensure the value of measurement is understood before automating it. Work into a wider Roadmap with other tools. Work backwards from real outputs and deliverables than have value. Page 2 of 2
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