Service business The business model for a better world

INVESTEREN IN EXCELLEREN
Service business
The business model for a better world
Definition
“the transformation process in which product
companies focus more on services and/or
develop better services, in order to meet
customer needs, increase company
performance, and realize competitive
advantage”.
Why is it important?
Business opportunities
HTSM will grow from 95 billion now to 150
billion in 2020
Doubling of the service share of 10 to 20%
Potential additional revenue of 8 billion euro’s.
Bundles
Dazlletek
How to approach servitization?
Development paths and enabling ICT trends
Sustainability
More information
Links and information
Roadmap service business paden
http://www.innovatiezuid.nl/roadmaps/servicebusiness
Roadmap Remanufacturing
http://www.innovatiezuid.nl/roadmaps/remanufactu
ring
Positioning paper
Coen Sanderink, 0621163011,
[email protected], @sanderink