Download Report

Jive Cloud for
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Redtail
About Jive
Since 2006, Jive has been setting the pace for the Cloud
communications marketplace.
As a nationally recognized provider of enterprise-grade Unified
Communications, Jive delivers consistent, high-quality Hosted VoIP
to public sector and commercial customers around the world.
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Through Jive Cloud, our Cloud-based platform, we offer the same
services as on-premises solutions without the associated costs,
limits on scalability, or complex management and maintenance.
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Voice Features
Jive offers the best products for the best value with our powerful
suite of advanced phone features, including call recording, faxto-email, and a mobility app, as well as unlimited auto attendants,
conference bridges, voicemail boxes, local and domestic longdistance calling, and more.
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BASIC VOIP FEATURES
Auto-Attendants
Barge
Call Analytics
Call Logs
Call Monitoring
Call Recording
Call Reporting
Conference Bridge
Conferencing (3-way)
Corporate Directory on Phone
Custom Greetings
Custom Messages
Custom Hold Music
Custom Schedules
Dial by Extension
Dial Plan Editor
Dial by Name
Dial-by-Name Directory
Direct Inward Dialing
Direct Outward Dialing
Extension Dialing
Fax to Email
Inbound Call Filters
Individual Call Logs
Intercom
Last Number Redial
Line Failover
LDAP Integration
Local & LD Dial-Tone
Local Directory on Phone
Message Waiting Indicator
Paging
Presence Monitoring
Ring Groups
Speed Dial
Spy
Unlimited Auto Attendants
Unlimited Extensions
Virtual Fax
Voicemail
Voicemail to Email
Web-Based Admin Portal
Web-Based User Portal
Whisper
CALL MANAGEMENT FEATURES
Auto-Divert
Auto-Reject
Call Forwarding
Call History
Call Hold
Call Park/Pickup
Call Queues (Automatic Distribution)
Call Routing
Call Transfers
Call Waiting
Caller ID
Do Not Disturb
Extension Transfers
Find Me/Follow Me
Missed Call Indicator
Multiple Calls per Line
CALL CENTER
Advanced Ring Strategies
Agent Login/Log out
Custom Queue Hold Message
Custom Queue Hold Music
Escape from Call Queue
Pre-Call Announcement
Queue Call Barge
Queue Call Spy
Queue Call Recording
Queue Call Whisper
Report Caller Hold Time
Unlimited Call Queues
Wait Time Announcement
PHONE SERVICE
Cloud PBX
International Calling*
Jive Desktop**
Mobility Softphone*
Multi-Site Compatible
Number Porting*
Toll-free Numbers*
Local Numbers*
Unlimited Domestic Usage
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Integration
Jive’s in-house development team strives to make our system
compatible with business efficient applications such as Redtail,
Outlook, Salesforce, Micros Opera, etc.
The Redtail integration app allows jive customers to log into their
Redtail account and access those contacts and records. When a
Redtail contacts calls a Jive user the app will automatically display a
notification window and give users an option to add call notes.
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Welcome Message
Simple
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Users can take advantage of Jive’s simple online
interfaces and quick setups. All Jive Voice phones
come preconfigured for easy plug-and-play
installation. Jive also has intuitive, drag-and-drop
controls that allow administrators to control all
aspects of their system with a single click.
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Reliable
Jive solutions are delivered via Jive Cloud, our hosted services platform.
Born in the Cloud, Jive doesn’t have legacy or premises-based distractions.
Jive Cloud has industry-leading:
Performance. Housed in multiple SSAE16 datacenters across the world,
Jive Cloud provides redundancy and high availability on a full
distributed platform.
Flexibility. Control all system configurations and make moves, adds, and
changes in real-time using Jive’s online administrator portal.
Scalability. Jive can serve thousands of users on a single, consolidated
system that has unlimited capacity for growth.
Interoperability. Based on open standards and commodity hardware, Jive
provides API access and integrates seamlessly with leading CRM, ERP, and
other third-party software.
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Jive Voice
Premise
COST
Affordable
It’s clear. Jive Voice offers a lower total cost of ownership when
compared with traditional on-premises or legacy solutions.
Jive eliminates the need for expensive licensing fees, annual
maintenance contracts, separate service plans, costly upgrades,
and proprietary premises-based equipment.
With Jive, you’ll always have the latest technology delivered
seamlessly via the Cloud.
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Hardware
Jive’s system is compatible with SIP-based phone hardware from
leading manufacturers including Cisco, Polycom, Panasonic,
VTech, and Yealink. Members can enjoy the flexibility of utilizing
existing devices or purchasing them through Jive.
Choose from phones that include features like LED touchscreens,
wireless handsets, Bluetooth capabilities, USB ports, and even
antibacterial plastics. These phones (and many more) are SIPcompatible, integrate with existing hardware, and come complete
with a one-year manufacturer’s warranty.
Let’s talk.
How does next Tuesday work?