Case Study YOUR SUCCESS IS OUR FOCUS Banking, Financial Services & Insurance Leading Insurance Group Streamlines HR Client Overview A leading provider of diversified business process and information technology outsourcing solutions to commercial and government customers worldwide. The company was looking to improve cost efficiencies, accuracy of information delivery, flexibility, and customer friendliness in its solutions. This would be possible through: Total integration capabilities Robust decision support system in HR Implementation of Global data Integration Self-service features leveraged The Solution Hexaware Technologies developed and implemented the HR application suite with the following modules and functionalities: Hexaware also built custom reports for the compensation department of the insurance major. Methodology To ensure cost efficiencies, Hexaware leveraged its Onsite–Offshore methodology to deliver the HR solution. Onsite activities included Offshore activities included: Analysis / requirements Detailed design Implementation of Employee Self Service (ESS) / Manager Self Service modules: gathering Development High level design Unit testing A home-grown solution (in J2EE architecture), these modules were customized and implemented by Hexaware to meet the insurance group’s needs. Hexaware designed and developed a new architecture enabling it to update the implemented PeopleSoft system in real time. System and integration testing System testing User acceptance testing Quality assurance Implementation Documentation Post implementation support Transition /knowledge transfer Design and Implementation of a Global HR Data Warehouse (GDW): Development of new interfaces to import data into the GDW from PeopleSoft Creation of outbound interfaces to feed data to point solutions Design robust Global Reporting System (GRS) to provide a flexible reporting tool and dashboards Implementation of Performance Management system for End-Client: Hexaware customized and re-designed the aPM application (in J2EE architecture), a client proprietary tool. This aided in: Business requirement gathering Data migration from the legacy system Planning the system architecture, environment, and hardware/software configuration Design, develop and implement inbound interfaces to SumTotal Implementation of the Authoria Compensation application for End-Client: Business process study, requirement gathering and configuration Creating roles and user accounts Migrating, validating and reconciliating of data from the legacy system Planning system architecture, environment, hardware/software configuration and sizing of the database Post Go-Live support activities like applying patches to the tool, uploading data, fixing production issues Design and develop inbound and outbound interfaces with PeopleSoft, aPm and the other systems © 2009 Hexaware Technologies. All rights reserved. Technology Environment Peoplesoft 8.8 PeopleTools 8.46 and Web Logic e-Net J2EE 1.4, Sun One Application Server 7 Update 6, Sun One Webserver 6.1, Oracle Work Flow GDW & GRS Informatica 7.1, Unix scripting, Erwin and Performance Suite (Brio) 8.3 Operating System UNIX Defect Tracking MQC Benefits Hexaware’s solutions enabled the client: Improve management of product development and porting tasks Reduce costs for regular tasks such as testing, bug fixing etc. Ensure fast development and delivery of products Enhance service levels to the end user. Gain scalability www.hexaware.com
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