Ma s teri ng HR S u m mi t MHR The Power of Innovation MASTERING HR SUMMIT REGISTER NOW www.nwbg.eu MASTERING HR SUMMIT 2015 WHAT IS IT ABOUT? / Credits towards (PHR, SPHR, GPHR) HR Certification LEARN THE POWER OF HUMAN RESOURCES Successful businesses throughout the world are transforming the efficiency of their organizations through new HR innovations. Those which don't are being left behind. HR performance has become inextricably linked to the overall health and day-to-day running of businesses large and small; whether local or international. It is critical for every HR professional to be aware of these vast changes, while business leaders must implement recent innovations to stay competitive. At the 8th Mastering HR Summit, leading companies from around the world will gather to discuss and learn more about the new challenges and developments facing Human Resource Management. Across two informative days, the summit will provide an essential environment for business leaders to explore and share ideas and solutions, while facilitating business networking and the development of new lucrative partnerships. Stay ahead of the curve – learn how to incorporate HR innovation into your organization before your competitors do. EVENT OBJECTIVES The 8th Mastering HR Summit has been created with one goal in mind: to provide a world class educational experience which will take you, your business, and your career to the next level through learning about powerful, cutting-edge Human Resources techniques. This year's conference is sure to be the most important yet, with key speakers sharing the wealth of their knowledge and a range of networking events to help you bolster your future success. Combining information about powerful HR approaches with lucrative networking opportunities is what makes the Mastering HR Summit so important – a learning experience which could transform your business and its scope. NETWORKING INSPIRATION EDUCATION What you learn from your colleagues is almost as – if not more – valuable than what you learn in the sessions. Be inspired by the experience of others; not just the speakers but your fellow attendees. MHR 2015 is all about learning. We do intensive research in order to deliver the content your brain wants to see. HR CERTIFICATION INSTITUTE The HR Certification Institute is a global leader in developing rigorous exams to demonstrate mastery and real-world application of forward-thinking HR practices, policies and principles. Since 1976, the HR Certification Institute has been the global leader in professional credentialing for the HR profession. Today, more than 135,000 HR professionals in 100 countries proudly maintain the HR Certification Institute’s credentials as a mark of high professional distinction. POINT HOTEL BARBAROS The venue is located in a magnificent place in Istanbul facing the Bosporus, in a privileged environment allowing the guests to enjoy a professional up to technology meeting rooms and a splendid view. Point Hotel Barbaros - Esentepe Yıldız Posta Cad. No:29 Şişli / Istanbul - Turkey - Phone: +90 212 337 30 00 02 MASTERING HR SUMMIT 2015 FIRST DAY SPEAKERS / Panelists Pieter Haen President 2012 - 2014 WFPMA Funda Acarşeki Talent Unit Manager Türkiye İş Bankası Nilgun Ozkan Human Resources Director Brisa Bridgestone Steven Gross VP Human Resources RAM Unilever Caroline Curtis Eczacibaşi Holding Demet Akman Head of Executive Talent Human Resources Director Rengin Onay Graham Scrivener Coca-Cola Forum EMEA Santander Group Chief People Officer Tankut Sur İdil Türkmenoğlu Shaya Boyner Holding Human Resources Director Utku İlik Human Resources Director VP Human Resources Johnson & Johnson Managing Director Christoph Bertram Global Human Resources PB Bayer AG 03 MASTERING HR SUMMIT 2015 SECOND DAY SPEAKERS / Panelists Nancy Papalexandris Başak Merter Fariha Salahuddin Telia Sonera GlaxoSmithKline Professor HR Vice President Eurasia Bilgehan Ergenekon Seren Bayramoglu Procter & Gamble General Electric Athens University Human Resources Director arif kaya VP Finance & HR Hugo Boss Aslı Dizdar Human Resources Director Eczacibasi-Baxter Head of Human Resources Hakan Timur VP Human Resource Rick Young Human Resources Director Shell & Turcas Petrol Rakesh Seth Ass. GM Human Resources SVP Human Resouces Altug Ornek Berna Boragan Rixos Hotel Abdi Ibrahim Akcansa Former HR Director Lloyd Group Former HR Manager 04 MASTERING HR SUMMIT 2015 FIRST DAY SCHEDULE / Tuesday 26 May 08:30 - 09:15 Registration 09:15 - 09:30 Opening remarks by chairperson Nihan Tiryakioğlu Aygün / Managing Director at KodZero 09:30 - 10:15 How to set up great HR functions: Connect, Prioritize, Impact Learning Objectives: 10:15 - 10:50 Strategic Talent Management – the role of performance and potential in driving business success. Learning Objectives: Today more than ever in a resource constrained world companies are constantly seeking new ways to get the best out of their workforce. This session will provide some insight as to how Unilever is approaching this challenge. Steven Gross / Vice President Human Resources RAM at Unilever 10:50 - 11:10 Networking Coffee Break Business leaders today are faced with an extremely dynamic business environment, characterized by technical innovation, blurring boundaries amongst industries, shifts in customer behavior, scarcity of talent, and huge variations in growth across regions. HR functions need to help companies meet these challenges as true strategic partners. To fulfill this 11:10 - 11:50 Talent for now, talent for future Learning Objectives: mandate however, HR leaders need a clear view of their • “Mental shift” in selecting and developing future leaders; years, and the best way to tailor effects to improve. • Creating value-added “HR Application Brands” to deploy the current capabilities, their priorities over the next three to five HOW TO START ? “talent idea”; HOW TO DEPLOY ? Strategies and Tools: Great HR functions are critical differentiators that separate high-performing companies from the rest. Collectively, the three ideas below describe best-in-class HR functions. Connect; HR needs to connect with internal clients to ensure that its HR and people strategies are clearly linked to the overall business strategy. Prioritize; HR needs to identify the most important and most urgent priorities for its organization and then target investments accordingly. Impact; Robust HR departments generate and report people-based KPI’s, which provide the data for formulating strategic actions and ultimately impact the business. HR analytics are becoming an indispensable tool to help HR functions impact the business. Pieter Haen / President 2012 - 2014 at World Federation of People Management Associations • Make it “alive” ; HOW TO TOUCH ? Utku İlik / Human Resources Director at Eczacibaşi Holding 11:50 - 12:30 Learning Agility: How Talent Management Framework Supports Isbank’s Sustainable & Profitable Growth. Learning Objectives: • Develops people …efficiently • Builds new capabilities …continuously • Personalizes learning for everyone …cost-effectively • Provides just enough learning, on-demand …anywhere Funda Acarşeki / Talent Unit Manager at Türkiye İş Bankası 12:30 - 13:30 Lunch 05 MASTERING HR SUMMIT 2015 FIRST DAY SCHEDULE / Tuesday 26 May 13:30 - 14:05 Strategic talent management - the role of performance and potential in driving business success. Learning Objectives: • What does “potential” look like and how do you define “performance” in its broadest sense? • How do you start to map where your talent sits against potential and performance? • How can you optimize the potential of your talent? Caroline Curtis / Head of Executive Talent, Succession & Development at Santander Group 14:05 - 14:35 Building Organizational Capability to Manage Change Learning Objectives: To be announced. 15:05 - 15:25 Networking Coffee Break PANEL SESSION 15:25 - 16:00 High Performance Team Working Learning Objectives: • Developing a common understanding of what high perforce team working looks like. • Transforming a good team into a high performing team. • Sustaining a high performance culture. The Forum Corporation: Forum provides tailored learning solutions that help organizations effectively execute their business strategies by focusing on their most important asset: their people. We are committed to swiftly align and mobilize our clients’ people to accelerate business growth, improve or change current practices, and boost performance. Our solutions are designed to tackle your most urgent, immediate business challenges and capture future opportunities. Demet Hatipoğlu Akman / Human Resources Director at Johnson & Johnson 14:35 - 15:05 Shaping the Future – “Geleceğe İz Birakiyoruz” Rengin Onay / Chief People Officer at Coca-Cola Graham Scrivener / Managing Director at The Forum Corporation Learning Objectives: • Strategic Management & models of strategic HRM. • Creating & Managing Change that Aligns with Business Goals. 16:00 - 16:35 • Building Organizational Capability to Manage Change. How to create an inspiring systems that support Organizational Change? Strategies and Tools: Learning Objectives: • Balanced Scorecard – as a strategy execution tool. To be confirmed. • Integration of HR to Strategic Planning processes. • Change management – Re-structuring, strategy manage ment, process management, project portfolio management. Nilgün Özkan / Human Resources Director at Brisa Bridgestone Tankut Sur / Human Resources Director at Shaya 06 MASTERING HR SUMMIT 2015 FIRST DAY SCHEDULE / Tuesday 26 May 16:35 - 17:05 Workplace Democracy Learning Objectives: To be confirmed Day One Tips: The first day of the Mastering HR Summit opens with a bang, packed full of priceless information supplied via our 12 talented speakers, as well as a panel of experts and a fascinating case study. Those attending will learn about understanding their current capabilities and how to improve upon them. These topics will include: • How to Set Up Great Human Resources Functions. • Strategic Human Resources & Performance. • Networking Opportunities. • Creating Value through Human Resources. • Learning Human Resources Agility. • Strategic Talent Management. • Building Organizational Capability to Manage Change. Idil Türkmenoglu / Vice President HR & CR Sustainability at Boyner Holding • Shaping the Future. • Building High Performance Teams. • The Strategic Human Resources Business Partner. 17:05 - 17:40 The strategic HR BP – reality or wishful thinking? • Workplace Democracy. Learning Objectives: • Link HR to Business strategy. • Examples of deriving the HR implications. • Profile of a strategic HR Business Partner. • Pitfalls and opportunities. • Way forward. Dr. Christoph Bertram / Global HR Business Partner at Bayer Pharmaceuticals 17:40 End of Day One 07 MASTERING HR SUMMIT 2015 SECOND DAY SCHEDULE / Wednesday 27 May 08:30 - 09:15 Registration 09:50 - 10:25 Strategic HR & Performance Culture Learning Objectives: 09:15 - 09:50 “Sustainability as a strategic option for HR.” Learning Objectives: • Business KPI’s linked to People KPI’s – Customer at the heart of everything. • SWP and Agile People Strategy. • Focus on business priorities & Great Business Partnering. Strategies and tools: • Learn about the link of HR with sustainability. • Understand the value and contents of Sustainable HR. • Understand why Sustainable HR can play an important role in a company’s strategy. • People related KPI’s & results link to Business plans & results • Proactive change management & organizational efficiency actions. Strategies and Tools: Başak Karlıdağ Merter / HR Vice President Eurasia at Telia Sonera • Identify areas where HR can contribute to sustainable development. • Consider ways of applying sustainability across HR practices. • Learn and Experiment with Green aspects of HR. 10:25 - 10:45 Networking Coffee Break Description of Presentation: The link of sustainability with HRM has only recently been studied and this despite the fact that corporations rely heavily on their human resources for applying sustainability. In view of the above, we examined HR practices linked to sustainability which have been applied by major companies internationally. These included: • Health and safety programs. • Employee well-being. • Employee competencies and employability. • Equal opportunity & diversity programs. • Career counselling and talent management. These practices have shown the strategic role of the HR department in applying sustainability in their people management, as well as the active involvement of personnel in promoting sustainability as a major strategic option. The reason and the growing interest in the link of HR with sustainability, which is often referred to as Sustainable HR, stems from the fact that human resources have proven to be one of the major competitive advantages of a corporation. In our conclusions we propose some guidelines for companies who want to include sustainability in their HR strategy for competitiveness. Nancy Papalexandris / Professor, Academic Coordinator at Athens University of Economics and Business 10:45 - 11:20 Changing role of HR in driving business Learning Objectives: • The role of HR in driving business performance. • The role of HR in transforming culture. • The role of HR in strengthening & talent leadership pipeline. Strategies and tools: • HR as enabler. • HR as strategist. • HR as connector. Fariha Salahuddin / Vice Pesident HR Emerging Markets at GlaxoSmithKline 11:20 - 11:55 Driving Organization Effectiveness & Employee Engagement Learning Objectives: • Never ending story: Driving Organizational Effectiveness. • Quest for Happy Employees: Good luck with that! • Happy Employees or Productive Employees. • Why we need engaged employees. • HR’s Role in Driving Employee Engagement. Bilgehan Ergenekon Bilen / Human Resources Director at Procter & Gamble 08 MASTERING HR SUMMIT 2015 SECOND DAY SCHEDULE / Wednesday 27 May 11:55 - 12:30 Employee Value Proposition: The Value of a Job Learning Objectives: • Talking about the benefits of the communication of The Total Value of a Job in a company. • Explaining how an employee messaging on employee value proposition can be formed. • Giving practical examples about different communication means. Strategies and Tools: • Participants will understand the step by step planning for an employee value proposition implementation in a country. • An example of how employee value proposition and be able to work on a similar approach based on their own needs. • Employee Value Proposition can be perceived as an abstract theme however I will try to make it more practical and solid. 13:30 - 14:05 Engaging Talent for Performance Learning Objectives: • Strategic need to develop talent for the future balanced with tactical need to perform now. • Engagement is a tool to drive both development & perfor mance. • Examples of successful initiatives. Rick Young / Human Resources Director at Shell & Turcas Petrol A.S. 14:05 - 14:40 Creating Talent : “No Boundaries” Learning Objectives: • How to build structured career paths for employees? • Designing a sustainable organizational learning environment. • Benefits of continuous learning in terms of strategies, people and community. Strategies and Tools: Description of Presentation: Employers spend significant amount of money each year on total rewards. However because of the lack of communications employers fail to realize the full return on their total rewards investment. Studies show employees who understand their employer’s total rewards program are more likely to be engaged in the workplace and to work together to accomplish goals. This can only be achieved through a strategic communication approach. This presentation will share the GE Turkey approach towards total rewards communication. It will cover basic overview of employee value proposition and total rewards value communication including: GE EVP model and how to communicate it in your organization, strategies for effective communication. • Talent management for production employees. • Learning & Development approach. • Tools and tips for sustainable development. Arif Kaya / Vice President Finance & Human Resources at Hugo Boss 14:40 - 15:15 Changing role of HR in driving business Learning Objectives: To be confirmed Seren Bayramoglu / Head of Human Resources at General Electric Turkey Hakan Timur / Assistant General Manager HR at Akçansa 12:30 - 13:30 Lunch 15:15 - 15:35 Networking Coffee Break 09 MASTERING HR SUMMIT 2015 SECOND DAY SCHEDULE / Wednesday 27 May 15:35 - 16:05 Coaching and connecting with Front Line Leaders Learning Objectives: • Understanding the needs of Front Line Leaders – multi-generational environment. • Engaging with Front line leaders especially in multigenerational environment. • Developing and retaining Front line Leaders. Strategies and Tools: • Challenges which managers face in leading front line leaders for building collaborative efforts multi-generational environment. • Skills needed to develop constructive relationship between Managers and front liners. • Ability to guide and influence behaviors that drive perfor mance in multi- generational set-up PANEL SESSION 16:35 - 17:10 The “Still” New Mandate for HR: Managing Change Learning Objectives: • The Why of Change? • The Effects of Change on Organizations and People? • How to Re-Invent Human Resources to adapt new business environment? • How to create inspiring systems that support Leadership / Organizational / Indıvidual Capabilities? • What is An Abundant Organization? Altug Ornek / Former HR Director Rixos Hotels Berna Boragan / Former HR Manager Abdi İbrahim Berna Gülgöz / HR Profeesional Self Employed Rakesh Seth / Senior Vice President - Group HR at Fedders Lloyd Corporation Ltd. 16:05 - 16:35 365 Days of Happiness, is it possible? Happiness Journey in Eczacibasi-Baxter Learning Objectives: • Creating and sustaining positive environment. • Learning The Flow Theory (The Secret to Happiness Theory)and adapting them to your professional and daily life. • Lessons to take away from Eczacibasi-Baxter journey. Description of Presentation: First Section: • What is positive psycology? • The happiness formula • Well-being Theory Second Section: • The Flow Theory / The Secret to Happiness Theory Third Section: • Our Happiness Journey in Eczacibasi-Baxter 17:10 - 17:25 Closing remarks by chairperson 17:25 End of Day Two Day TwoTips: The second day of the summit is equally impressive, with critical Human Resources innovations explored and discussed in full. Those attending will learn about the connection between business sustainability and HR. This topic will include: • Strategic HR & Performance Culture. • More Networking Opportunities. • Changing Role of HR in Driving Business. • Employee Value Proposition: The Value of a Job. • Driving Organization Effectiveness & Engagement. • Engaging Talent for Performance. Aslı Dizdar / Human Resources Director at Eczacıbaşı-Baxter • Coaching and connecting with Front Line Leaders. Öykü Dalgün / Human Resources Specialist at Eczacıbaşı-Baxter • The “Still” New Mandate for HR: Managing Change. • 365 Days of Happiness, is it Possible? 10 MASTERING HR SUMMIT 2015 DELEGATE REGISTRATION FORM To complete your registration please send a filled and signed registration form on: 00421 220 729 422 00421 220 729 424 [email protected] SCAN & PAY Please Register The Following Delegates: Full Name: Full Name: Full Name: Job Title: Job Title: Job Title: Company: Company: Company: E-mail: E-mail: E-mail: Phone: Phone: Phone: PAYMENT REGISTERTATION FEE Organization: Address: 1 SEAT Phone: 449 EU RO S VAT-Number: I wish to pay by: Credit card Mastercard 2 - 5 SEATS Bank Transfer 399 EU RO S Amex Visa Card No: Exp.: Name of card holder: CVV: SOLUTION PROVIDERS 499 EU RO S PROMOTION CODE: Address of card holder: Date: Signature: TERMS & CONDITIONS: 1. Registration fee includes program materials, food and refreshments. This fee does not include travel, hotel accommodation or transfers. 2. Once a complet- ed registration form has been received by fax or by email or online, full payment is required within 5 working days from receiving the invoice. 5% credit card handling fee will be added to the total amount of registration. (for registrations done by Credit Card). 3. Cancellations & Substitutions: All cancellations must be received in writing by email. Upon receipt of payment, substitutions of delegates can be made at any time before the meeting at no further cost. cancella- tions received 45 days or more from the event date the client is entitled to 85% refund. (Refunds are issued as a Credit Note to be used on future events organized by North West Business). Cancellations received less than 45 days before the event date will result in a 100% cancellation fee. (A credit note with the amount would be issued if reasonable reasons for cancellation exist). 4. 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