HHR March 24 2015.pub - The Heartland Health Region

HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
March 24 2015
Not too long ago the health system in Saskatchewan carried out a staff engagement survey. There was quite low par cipa on in the survey and many of those who par cipated did not report a high level of "engagement" in the system. There are lots of ways to interpret the data, but there were a couple of things that stuck out for me. One was that people either don't feel like they know the senior leadership team well enough to iden fy us and talk to us if there are concerns and another was that people actually do feel engaged in the work they do at a local level. As a long me health care worker it was a big relief to me that people are engaged where it ma ers most ‐ in your interac ons with pa ents and their families. As a leader in the system, it was disheartening to know that people don't feel that they know or have access to senior leaders. As a person who regularly travels around this large region, I a ribute some of that issue to our size, complexity, and geography. I am also commi ed to improving on these measures. Last week I experienced a regional event in Kindersley that demonstrated for me that we have very engaged and enthusias c people working at the Heartland Regional Health Authority, We also have people who are interested and engaged in Lean methodologies. The event was a gathering of EMS staff with senior leaders, pa ent representa ves, and knowledgeable people from the Ministry and other region's. The event is called a 3P ‐ produc on prepara on process. The purpose of the event was to share ideas, data, and knowledge in a very organized and deliberate way so that we could come up with a plan to ensure a sustainable EMS service in Heartland for the future. So, in this context, what did engagement actually look like? It looked like a large group of people from diverse backgrounds coming together with a shared purpose and a commitment to see a process through. It looked like people showing up early in the morning and giving generously of their knowledge and ideas un l late in the day or even into the evening. It looked like people taking risks, stepping out of their daily rou nes to look at new ways of doing things even if that could lead to uncertainty about what the familiar way of doing things could look like in a new future. It looked like people proudly wearing their uniforms and job tles while leaving their personal agendas at the door or pu ng them out to the larger group for discussion and change. It looked like colleagues caring and sharing with each other without worrying about our places on the organiza onal chart. Since we got the results of the engagement survey I have done a lot of thinking about what "engagement" means and what we can do as individuals and as an organiza on to make it happen. I think it is quite different from "sa sfac on". Perhaps that is why we were surprised by the results. In the past the results on sa sfac on surveys appeared to be substan ally be er. When I was looking at defini ons, once I got past the ones about marriage proposals the most compelling one was "in gear". I can relate to that. The people who par cipated in the EMS strategic deployment event last week were "in gear" and ready to roll out a sustainable EMS plan for Heartland communi es. Stay tuned for more informa on about the ideas 3P Team
and strategies they came up with for future considera on and implementa on. HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 2
Doctor’s Apprecia on Day Dr. Alfred Ernst
Dr. Dave Ledding On March 30th when you have an opportunity, Dr. Dan Ledding please take a moment to express your thanks Dr. Amrish Ramiah and apprecia on to your local doctor(s) in Dr. Franklin recogni on of the work they do. Doctor’s Dr. Sumeet Dhillon
Apprecia on Day is interna onally recognized Dr. Linda Bloem
and held annually around the world. In Canada, Dr. Coetzee
Doctor’s Day is on March 30th. In India it is Dr. Lyle Williams celebrated on July 1, in Cuba on Dec. 3, and in Canada and the U.S.A. on March 30, each Dr. David Kemp year. Dr. Hein Mynhardt
Dr. Nelini Reddy
The first Doctors’ Day observance was March 30, 1933, in Winder, Ga. The idea came Dr. Karan Ralhan from Eudora Brown Almond, wife of Dr. Charles B. Almond, and the date was the Dr. Johann Wentzel anniversary of the first use of general anesthe c in surgery. (On March 30, 1842, in Dr. Anton Muller
Jefferson, Ga., Dr. Crawford Long used ether to remove a tumor from a pa ent’s neck.) Dr. Neville Crane
The purpose of se ng aside this day is to recognize and show apprecia on to our Dr. Alison McKee Dr. J.C. Cooper physicians for their dedica on and work in our society. We would like to express our thanks and apprecia on to you for serving our communi es within Heartland Health Dr. Francisco (Lang Bayona) Dr. Ola Bamigboje Region. We recognize the work you do and thank you for having chosen to work in our Dr. Jimenez
region. Dr. Lynda Keaveney
Dr. Ha m Kheir
Dr. Bisayo Olabiyi Dr. Michael Olabiyi Dr. Harjeet Nanda Dr. Dan Johnson
Missing
from the
photos is
Dr. Anton
Muller
HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 3
To the new hires in
Heartland Health
Region
Welcome to the new hires in Heartland Health Region who took Regional Orientation
in both the Rosetown and Kindersley Hospital boardrooms in March. Please
welcome your new colleagues to the region and your facilities.
Outlook Primary Health Services Area
Facility
Barb Atkinson - EMR
Outlook Health Centre
Betty Lou Dutertre - LPN
Dinsmore Health Centre
Rosetown Primary Health Services Area
Facility
Kiley Briscoe - ESW/LSW
Rosetown Health Centre
Sheila Foyston - FSW
Kyle Health Centre
Maricrish Apostol - ESW
Rosetown Health Centre
Kindersley Primary Health Services Area
Facility
Barb Lainey - ESW
Kindersley Health Centre
Monica Gomez Sandoval - CCA
Eston Health Centre
Grace Melosantos - FSW
Kindersley Health Centre
Ashley Bartlett - LPN
Eston Health Centre
Sammanta Sander - CCA
Kerrobert Health Centre
Ria Cordita - ESW/LSW
Kerrobert Health Centre
Mrudul Keezhethu Vijayan - CCA
Kindersley Health Centre
Kristine Manlosa - CCA
Kindersley Health Centre
Unity Primary Health Services Area
Tara Henderson - ESW
Facility
Wilkie Health Centre
HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 4
HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 5
HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 6
HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 7
HEARTLAND LINK…..
KEEPING US ALL WELL CONNECTED!!
Page 8