Revenue Integrity Boot Camp Coding Annie Lee Sallee MBA, RHIT, CPC, CPMA AHIMA Approved ICD-10-CM/PCS Trainer Revenue Cycle Education Specialist Home Town Health Jenan Custer CPC, CCS AHIMA Approved ICD-10-CM/PCS Trainer and Ambassador Director of Coding Healthcare Coding and Consulting Services (HCCS) © 2014 Healthcare Coding and Consulting Services Agenda Defining Coding Standards Provisional or Concurrent Coding DRG Assignment Productivity Standards Define takeaways Ready, set, Drill Time! 2 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Warm up time! Home Town Health Drill Instructor Creed “These recruits are entrusted to our care. We will train them and share our knowledge. We will provide all the tools from a coding aspect to help develop a disciplined and fit Revenue Integrity Process . The recruits will be fully indoctrinated in all things coding. We will demand of them and demonstrate by our example, the highest standards of professional skill set.” © 2014 Healthcare Coding and Consulting Services 3 1 Revenue Integrity Boot Camp Coding Coding Standards 4 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Coding Standards Inpatient Coding Coding Discharge Summaries and Coding OP note best practices Querying © 2014 Healthcare Coding and Consulting Services 5 Revenue Integrity Boot Camp Coding Coding Standards Same Day Surgery Coding OP note Hard coded vs. soft coded © 2014 Healthcare Coding and Consulting Services 6 2 Revenue Integrity Boot Camp Coding Coding Standards Observation Coding Coding ED to OBS Injections and Infusions Modifiers 7 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Coding Standards Emergency Department Coding Coding/Charging ED Admissions Coding ED discharges Modifiers, who is doing what Charge entry, stream lining processes Looking at what is being hard coded Communication of documentation issues Compliant Querying 8 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp CDI/Coding Coding Standards Outpatient Lab/RAD coding Compliant orders What about the reports? Thinking about reimbursement Coding from other physicians (i.e. Radiologists) Other documentation (i.e. nursing) Knowing your rules and guidance © 2014 Healthcare Coding and Consulting Services 9 3 Revenue Integrity Boot Camp Coding Coding Standards PRO FEE side coding • Physician participation (or presence) • Mid-level involvement • Signature requirements • Documentation completion 10 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Coding Standards AHIMA Standards of Ethical Coding • Coding professionals should: Apply accurate, complete, and consistent coding practices for the production of high-quality healthcare data. • Report all healthcare data elements (e.g. diagnosis and procedure codes, present on admission indicator, discharge status) required for external reporting purposes (e.g. reimbursement and other administrative uses, population health, quality and patient safety measurement, and research) completely and accurately, in accordance with regulatory and documentation standards and requirements and applicable official coding conventions, rules, and guidelines. American Health Information Management Association Standards of Ethical Coding. (2008, January 1). Retrieved February 26, 2015, from http://library.ahima.org/xpedio/groups/public/documents/ahima/bok2_001166.hcsp?dDocName=bok2_001166 11 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Coding Standards AHIMA Standards of Ethical Coding • Assign and report only the codes and data that are clearly and consistently supported by health record documentation in accordance with applicable code set and abstraction conventions, rules, and guidelines. • Query provider (physician or other qualified healthcare practitioner) for clarification and additional documentation prior to code assignment when there is conflicting, incomplete, or ambiguous information in the health record regarding a significant reportable condition or procedure or other reportable data element dependent on health record documentation (e.g. present on admission indicator). • Refuse to change reported codes or the narratives of codes so that meanings are misrepresented. • Refuse to participate in or support coding or documentation practices intended to inappropriately increase payment, qualify for insurance policy coverage, or skew data by means that do not comply with federal and state statutes, regulations and official rules and guidelines. American Health Information Management Association Standards of Ethical Coding. (2008, January 1). Retrieved February 26, 2015, from http://library.ahima.org/xpedio/groups/public/documents/ahima/bok2_001166.hcsp?dDocName=bok2_001166 © 2014 Healthcare Coding and Consulting Services 12 4 Revenue Integrity Boot Camp Coding Coding Standards AHIMA Standards of Ethical Coding • Facilitate interdisciplinary collaboration in situations supporting proper coding practices. Advance coding knowledge and practice through continuing education. Refuse to participate in or conceal unethical coding or abstraction practices or procedures. • Protect the confidentiality of the health record at all times and refuse to access protected health information not required for coding-related activities ( examples of coding-related activities include completion of code assignment, other health record data abstraction, coding audits, and educational purposes). • Demonstrate behavior that reflects integrity, shows a commitment to ethical and legal coding practices, and fosters trust in professional activities. • • American Health Information Management Association Standards of Ethical Coding. (2008, January 1). Retrieved February 26, 2015, from http://library.ahima.org/xpedio/groups/public/documents/ahima/bok2_001166.hcsp?dDocName=bok2_001166 13 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp CDI/Coding Coding Standards Coding Source Guidance (naming a few) AHA Coding Clinics CPT Assistants CMS and Local FI/MACS Coding Desk Reference (CM/PCS/CPT) ICD-9/10 CM and PCS Coding Guidelines CPT Coding Guidelines 14 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Coding Standards Credentials (naming a few) CCA (AHIMA) CCS (AHIMA) CCS-P (AHIMA) RHIT (AHIMA) RHIA (AHIMA) CPC-A (AAPC) CPC (AAPC) CPC-H (AAPC) Why they are important in Coding Standards © 2014 Healthcare Coding and Consulting Services 15 5 Revenue Integrity Boot Camp Coding Coding Standards Standards: Credentialed Coders Why they are important in Coding Standards Quality data More accurate payments Compliant Coding A better understanding of new procedures Improved disease management correct code capture Fewer miscoded, rejected, and improper reimbursement claims A better understanding of health outcomes Continuum of education through credentials 16 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Work it out!! 17 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Provisional or Concurrent Coding Admission © 2014 Healthcare Coding and Consulting Services Concurrent Coding Discharge 18 6 Revenue Integrity Boot Camp Coding Provisional or Concurrent Coding Let’s discuss the types of coding Admission Coding Concurrent Coding Retrospective Coding © 2014 Healthcare Coding and Consulting Services 19 Revenue Integrity Boot Camp Coding Provisional or Concurrent Coding What is concurrent coding? What are the benefits? © 2014 Healthcare Coding and Consulting Services 20 Revenue Integrity Boot Camp Coding Provisional or Concurrent Coding The Anticipated DRG will drive: - Plan for Stay - Plan for Anticipated Date of Discharge (based on GLOS) © 2014 Healthcare Coding and Consulting Services 21 7 Revenue Integrity Boot Camp Coding Provisional or Concurrent Coding According to a recent CDI poll on the ACDIS website, only 13% of nearly 170 respondents perform concurrent coding at their facility. The bulk of respondents (50%) indicated they do some concurrent coding primarily in order to assign a working MS-DRG, but coders perform coding retrospectively 22 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Provisional or Concurrent Coding Challenges of Concurrent Coding Requires additional staff (CDI/Coding) 23 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding DRG Assignment © 2014 Healthcare Coding and Consulting Services 24 8 Revenue Integrity Boot Camp Coding DRG Assignment Diagnosis-related group (DRG) is a system to classify hospital cases. Factors that affect the cost of delivering care: Severity of illness Risk of mortality Prognosis Treatment difficulty Need for intervention Resource intensity 25 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding DRG Assignment Classified by up to 8 diagnoses in addition to the primary diagnosis & up to 6 procedures performed during one stay as well as patient demographics. Reimbursement • PPS: Reimbursed at a fixed rate based on DRG. • CAH: Reimbursed at 101% of reasonable cost for facility charges. • IP claims reimbursed at charges x interim rate after deductible and coinsurance. • CAH fully cost reimbursed on cost report settlement. © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding DRG Assignment Why are DRGs important to CAHs? DRGs = ICD-9 diagnoses & procedure codes Charges = Revenue codes & HCPCS/CPT codes as well as ICD-9 procedure codes 27 © 2014 Healthcare Coding and Consulting Services 9 Revenue Integrity Boot Camp CDI/Coding Uses of DRGs • Reimbursement • Evaluation of quality of care • Evaluation of the utilization of services Diagnoses support medical necessity and gives the entire reason for why a patient is at your facility to 28 begin with. © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Defining Productivity Standards © 2014 Healthcare Coding and Consulting Services 29 Revenue Integrity Boot Camp Coding Defining Productivity Standards Why is productivity standards so important? © 2014 Healthcare Coding and Consulting Services 30 10 Revenue Integrity Boot Camp Coding Defining Productivity Standards Inpatient Coding Industry standard Types of IP coding CMI and why it is important Variances in systems Variances in HD versus Low dollar Querying impacts © 2014 Healthcare Coding and Consulting Services 31 Revenue Integrity Boot Camp Coding Defining Productivity Standards Same Day Surgery Industry standard Types of SDS coding Variances in systems Variances when looking at hard vs. soft coding Querying impacts © 2014 Healthcare Coding and Consulting Services 32 Revenue Integrity Boot Camp Coding Defining Productivity Standards Observation Industry standard Types of OBS coding Variances in systems Variances when looking at hard vs. soft coding Charge entry Querying impacts © 2014 Healthcare Coding and Consulting Services 33 11 Revenue Integrity Boot Camp Coding Defining Productivity Standards Emergency Department Industry standard Types of ED coding Variances in systems Variances when looking at hard vs. soft coding Charge entry © 2014 Healthcare Coding and Consulting Services 34 Revenue Integrity Boot Camp Coding Defining Productivity Standards Outpatients Lab/RAD coding Industry standard Types of OP coding Variances in systems © 2014 Healthcare Coding and Consulting Services 35 Revenue Integrity Boot Camp Coding Defining Productivity Standards Professional Coding • Industry standard Types of Professional service • E/M, Surgical, Pathology, Radiology, Diagnostic tests or medical services • Charge Lag • Variances in systems • Charge entry vs. Code extraction/documentation completion © 2014 Healthcare Coding and Consulting Services 36 12 Revenue Integrity Boot Camp Coding Defining Productivity Standards Benchmark survey Benchmark surveys with frequency Communicating the benchmark survey findings © 2014 Healthcare Coding and Consulting Services 37 Revenue Integrity Boot Camp Coding Defining Productivity Standards Impacts Data Entry requirements Abstracting requirements Systems Pending Excessively Questions to ask © 2014 Healthcare Coding and Consulting Services 38 Revenue Integrity Boot Camp Coding Defining Productivity Standards Tracking time © 2014 Healthcare Coding and Consulting Services 39 13 Revenue Integrity Boot Camp Coding Defining Productivity Standards 40 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Defining Productivity Standards Tracking Coding daily Date: Number Coded Time Spent Coding (total hours/minutes) Inpatient Coded SDS Coded Observation Coded Emergency Department Coded Ancillary Records Coded © 2014 Healthcare Coding and Consulting Services 41 Revenue Integrity Boot Camp Coding Cool Down… © 2014 Healthcare Coding and Consulting Services 42 14 Revenue Integrity Boot Camp Coding Defining Takeaways © 2014 Healthcare Coding and Consulting Services 43 Revenue Integrity Boot Camp Coding Defining Takeaways Coding Standards Establish ground rules by chart type State the Coding mission to all stakeholders Identify coding requirements Look at current processes and identify barriers Collect data Identify possible solutions by brainstorming Make changes in your coding process! © 2014 Healthcare Coding and Consulting Services 44 Revenue Integrity Boot Camp Coding Defining Takeaways Provisional/Concurrent Coding See if concurrent is right for your facility Do you have the resources Is there benefits your facility can obtain with concurrent coding © 2014 Healthcare Coding and Consulting Services 45 15 Revenue Integrity Boot Camp Coding Defining Takeaways DRG Assignment Understand the purpose and uses of DRGs Ensure proper diagnosis coding © 2014 Healthcare Coding and Consulting Services 46 Revenue Integrity Boot Camp Coding Defining Takeaways Productivity Identify current process Benchmark Consolidate tasks and responsibilities Identify opportunity areas Define Standards to staff Define who monitors weekly/daily Reiterate quality standards © 2014 Healthcare Coding and Consulting Services 47 Learning Outcomes Defining Coding Standards Provisional or Concurrent Coding DRG Assignment Productivity Standards Define takeaways © 2014 Healthcare Coding and Consulting Services 48 16 Revenue Integrity Boot Camp CDI/Coding READY…. SET……. LET’s DRILL!! 49 © 2014 Healthcare Coding and Consulting Services QUESTIONS? Home Town Health Drill Instructor Creed “These recruits are entrusted to our care. We will train them and share our knowledge. We will provide all the tools from a coding aspect to help develop a disciplined and fit Revenue Integrity Process . The recruits will be fully indoctrinated in all things coding. We will demand of them and demonstrate by our example, the highest standards of professional skill set.” © 2014 Healthcare Coding and Consulting Services 50 17
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